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Take Control of Your Business

Take Control of Your Business

By Rick Nappier, President
321 Biz Dev, Lead Consultant, Rick Nappier, interviews white-collar small owners anywhere the English language is spoken. 321 supports CPAs, Attorneys, Dentists, Insurance Brokers and Real Estate Brokers, Health Providers and Homebuilders. Rick is a former corporate exec at a Fortune 500 company in Los Angeles, a U.S. military veteran and was a San Francisco club DJ. Please support the show ($biz321321)
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You Own The Company, But Are You Working the Business?
There is a huge difference between owning a business and working a business.
August 04, 2022
Working Together: Your Business and 321 Biz Development
Finally, we are publishing our prices at several business development levels.
July 25, 2022
The Effort Required to Help Business Industries 321 Biz Dev Supports
The article communicates the final stages of the 321 Biz Dev Sales System and Business Development programs. The last question has always been: how much effort is required by a business owner and 321 Biz Dev to add new clients to companies?
July 21, 2022
CPAs Should Work Side By Side Business Owners to Grow Companies
The AICPA recommends CPAs do more to help their small business owner clients.
July 19, 2022
Interview With Rashad Washington, Owner, Rain City Notary Services, Metro Seattle
Rashad is a likeable small business owner who has developed a growing client base in Metro Seattle. On social media: raincitynotaryservices
July 13, 2022
Let's Go Brandon and His Friends Do Not Like Small Business Owners
Direct Selling Is More Than Companies Like Avon, Amway, Herbalife, Mary Kay and Others.
July 13, 2022
Helping Small Business Owners Shift to Profitability and Stay Ahead of Economic and Political Conditions
It's time for small business owners to take more control in growing their companies.
July 08, 2022
Let's Go Brandon's Economic Conditions Will Prompt Small Business Owners to Work Smarter...Or Else
Please visit the blog article to click and read referenced links on this podcast episode.  The good news about the just announced recessionary economy?  It is man-made...forced upon Americans by Let's Go Brandon and his supporting cast. The current financials-all across the board-are not driven by historical, supply and demand economics. Like I said, that's the good news. The bad news is Let's Go Brandon appears to want to continue with non-market forces to reduce productivity and handcuff supply side economics.
July 03, 2022
This Is Halfway, Meet Me There-Updates to 321 Biz Dev Services
White-collar business contacts and clients can expect a more-efficient, music-less podcast format. This is the last topic-based podcast episode. Future episodes will feature white-collar small business owners clients. 321 Biz Dev will have more direct B2B contact and prospect engagement.
June 28, 2022
Looking for a Sacramento to San Francisco Area Dentist to Help Brandy
Brandy cannot save enough money to fix her teeth. This mid-30's woman is very friendly and good at her job. 
June 08, 2022
The Small Business Insurance Agent
The time is right. The need is now. and
June 03, 2022
Interview with Fausto, Son of Deceased Mother Whose Hospital Death May Be a Medical Malpractice Case-Need California Attorney
Fausto's mother died during at a LA County hospital under suspicious circumstances. 
June 02, 2022
Social Media Follower Stats for White-Collar Small Business Owners: It's Not Good
These stats are widely known but hardly accepted because 99% of white-collar small business owners have few options. That is before 321 Biz Dev came to the rescue
June 01, 2022
Interview with Carolyn Okorafor, Esq, Principal, Co & Co Attorneys-at-Law, Metro Houston
Carolyn's law firm practice areas include: family law, immigration, criminal defense, and personal injury.
May 27, 2022
321 Biz Dev Helps White-Collar Small Business Owners Get Business Contacts
White-collar business owners cannot add more clients if there are not enough contacts.
May 27, 2022
321 Biz Dev LIVE-MAY 24 2022-Now Politics Plays a Major Role in Meeting Your Business Revenue Goals, Unfortunately
Small business owners need to sharpen their business growth skills more than ever before.
May 24, 2022
321 LIVE-Sales Ideas vs. Sales Systems (Advanced Topic)
Regular time is 11am ET/8am PT. How many people have implemented sales ideas to see them end in disasters?
May 09, 2022
321 LIVE-May 2, 2022: Wage Discrimination to Attorney, Jessica Matcho R.N. Takes Calls, Owning a Business But Not In Business
Referral: Calif employer allegedly underpaid immigrant CNA for twelve years Topic 1 Accident/Injury People Can Call Jessica at Prestige Legal Nurse Consulting Topic 2 Discuss How You Can Own a Business and Not Be in Business
May 02, 2022
Interview with Jessica Matcho, RN, CEO-Prestige Legal Nurse Consulting-Providing Nationwide Services
Today’s 321 podcast guest is Jessica Matcho, the owner of Prestige Legal Nurse Consulting, a legal nurse consultant in Pennsylvania. Jessica is a Critical Care Registered Nurse with extensive experience as Level 1 Trauma Nurse. Jessica’s experience makes her an ideal partner for injury/accident attorneys looking to serve their legal clients in the best way possible.
April 28, 2022
321 Biz Dev Live-April 27 2022
Today's show features three nurses (in Oklahoma, Pennsylvania and California) who have started businesses. Jessica. Thelma.
April 27, 2022
Going Live with 321 Biz Dev - April 25-2022 - Our Introduction Live Show
White-collar small business owners can call-in for 5 minutes to talk about their businesses.
April 25, 2022
321 Biz Dev & Prestige Legal Nurse Consulting Now Support Attorneys Nationwide
Jessica Matcho, RN, and Owner of Prestige Legal Nurse Consulting and my company now work together to serve attorneys clients' medical records review needs. Click HERE to learn more about Prestige Legal Nurse Consulting. 
April 05, 2022
March 26, 2022 Interview with Jessica Matcho Critical Care RN, Level 1 Trauma Expert
Click HERE to learn more about Prestige Legal Nurse Consulting. 
March 26, 2022
All Business Relationships Need to Have Some Skin in the Game - No Exceptions
The crazy thing about social media is some small business owners need to understand that business requires skin in the game.
March 15, 2022
How to Price Your Services-Private Network Sales System Coaching, Wednesday, 12N-1230 ET, $45
March 16 topic is rational white-collar small business owners can use to price their products and services to generate the desired profit.
March 13, 2022
321 Biz Dev Is Heard on The Following Platforms…And So Will Your Business
321 Biz Dev has been podcasting about sales systems and business development to support attorneys, CPAs, dentists, plastic surgeons, insurance  brokers, real estate brokers, flooring installations, and traditional business owners.
March 08, 2022
Life Insurance Sales System: 321 Biz Dev Wrote Our First Sales System For the Life Insurance Industry
Life insurance sales is more challenging than attorney, CPA, dentist, plastic surgery or real estate sales. Why? Because consumers look at insurance sales as a "nice to have". 
March 06, 2022
White-collar small business owners can do this on their own or, 321 Biz Dev can help.
Adding new clients starts at the contacting phase.
March 05, 2022
Push Vs Pull Marketing: Only One is Preferred by Consumers Buying High Priced Items
Push Vs Pull Marketing is an advanced concept made simple by 321 Biz Dev and offered as training module to our white-collar small business owner trainees.
March 03, 2022
Interview with Greg Marshall, CEO, Allivantage, Financial Services, Licensed in Multiple States
Greg was one of my first white-collar small business owner trainees.
March 03, 2022
White-Collar Small Business Owners Now Can Learn About You and Your Business on 13+ Podcast Platforms
Now, white-collar small business owners have a greater audience reach than social media.
March 02, 2022
Interview with Los Angeles Attorney Toni Y. Long of The Long Law Group
Toni is an entertainment and business law attorney. A Stanford University and UCLA Law School graduate, Toni serves the business Los Angeles business community.
March 02, 2022
What To Do When Qualified Prospects Engage Your Social Media Accounts
321 Biz Dev is giving free advice about maximizing social media prospecting. This is how 321 Biz Dev uses social media.
March 01, 2022
The Answer is Always NO if You Do Not Ask
The most dreaded episode for some salespeople. Trust me, I have been there when I did not want to prospect. Then, I would find the nerve to start just to be told "NO". But 321 Biz Dev has a solution to overcome the psychology of fearing getting NO's.
February 28, 2022
The 321 Biz Dev White-Collar Small Business Owner Sales Funnel and How to Get Zero-Cost Referrals
I will never assume again. An attorney called my office this past Friday to ask what a sales funnel is.
February 28, 2022
321 Biz Dev Now Supports Flooring Specialists in the US and Canada
Flooring specialists have the same challenges in finding and closing commercial and residential flooring prospects as attorneys, CPAs, dentists, plastic surgeons, and insurance agents have in finding and closing clients.
February 26, 2022
Growing Your Business With 321 Biz Dev By Your Side
This 2nd revision allows removes the overwhelming need to learn sales techniques quickly. 321 Biz Dev does a majority of the contacting and prospecting for white-collar small business owners. The closing and getting zero-cost referrals are completed by the business owner.
February 25, 2022
Most White-Collar Small Business Owners Do Not See Themselves As Salespeople
Well, the truth is white-collar small business owners are salespeople.
February 25, 2022
And You Thought Being Aggressive As A Salesperson Was a Bad Thing
In the 321 sales system training, "Selling Without Appearing to Sell", the words professional and aggressive have specific meanings. In the regular world of selling, being aggressive is not acceptable to potential customers...and rightfully so.
February 25, 2022
Get the Quiet Level of Respect From Clients and Colleagues Regardless of Your Background or Physical Attributes
Your background (good or bad) and your physical attributes will only go so far.
February 23, 2022
Two Texas Guys Stole My Business Development Content and Failed...Why Realtors Are Not The Best Trainee Clients
The Texas got only 15% of my content but could not figure out the rest of it.
February 23, 2022
NO: The Smallest, Two-Letter Word with a Big Bark and a Little Bite
I explore why white-collar small business owners (attorneys, CPAs, dentists, plastic surgeons, insurance agents and real estate professionals) fear getting NO from prospects.
February 16, 2022
There Are Unforeseen Sales Challenges When Small Business Owners Transition from 9-5 Jobs
The transition is a shock to the system for most small business owners transitioning from 9-5 jobs.
February 15, 2022
What Will Be Your Moment of Truth About Succeeding In Your Business? Here’s My Epiphany.
321 Biz Dev podcast episodes are boring to most people. This episode explains why.
February 12, 2022
The 321 Prospect Interview Form: The Power of the Recap for CPA’s Plastic Surgeons, and Insurance Agents
The prospect interview is engine behind the 321 sales system.
February 09, 2022
Who Has The Most Power at the Beginning Stages of a Sales Transaction: Business Owners or Potential Clients?
This situation happens every single day with thousands of white-collar small business owners.
February 08, 2022
Been In Business For a Number of Years, But Every Monday Feels Like Your First Day in Business?
This episode might help you. 321 Biz Development has the solution.
February 07, 2022
Business Quotient & Emotional Quotient Requirements to Find Clients For Your Business
This is the missing link to help attorneys, CPAs, dentists, plastic surgeons, insurance brokers and real estate professionals find more clients.
February 05, 2022
Acceptable ROI's When Investing in Your Small Business
This episode may help some people.
February 04, 2022
White-Collar Small Business Owners Need "People"
A small business prospect is more favorable to calls when the call comes from an entity representing the selling client.
February 02, 2022
Small Business Owners: Pick Your Territory Today
Effective February 1, 2022, attorneys, CPAs, dentists, plastic surgeons, insurance brokers and real estate brokers can pick a 321 Biz Dev territory. What does "pick your territory" mean? Small business owners can select a portion of a city to receive prospects from 321 Biz Dev business development activities.
February 01, 2022
White-Collar Small Business Owners Are All Three: Marketers, Salespersons and Consultants
It was the right time to do this episode for attorneys, CPAs, dentists, plastic surgeons, insurance brokers and real estate brokers.
January 31, 2022
Using Social Media, Emails and the Phone
Using one of the three methods to sell products and services is mostly dependent on the transaction price.
January 30, 2022
How Rick Nappier Company President Can Pick Up The Phone to Call Any Small Business Owner
Just 20 - 30 seconds can set you free in your small business.
January 27, 2022
321 Biz Dev Questions for Small Business Prospects
These questions help our company and business owner prospect decide if working together makes sense.
January 26, 2022
The Three Essentials to Find More Clients: Effort, Mindset and System
In 2022, small business owners are wondering more so than anytime in my consulting firms years in business. Any challenge existing before the current pandemic has now amplified to levels not seen since the 1980's.
January 25, 2022
Interview with Maryjane Duquette, RN, BSN CEO, MJD Legal Nurse Consulting, Portland, Maine
Maryjane founded her company from work she did to help a friend and discovered a niche market to help attorneys and their consumer clients with personal injury and medical malpractice discovery in the medical records. Maryjane tells her remarkable story. Click HERE to visit her website.
January 21, 2022
321 Biz Dev Helps Small Business Owners Overcome New Client Acquisition Obstacles
It's 2022. Now is the time for small business owners get support in finding new clients. The risk is very low and the reward is very high. Small business owners have nothing to lose and much to gain by working with 321 Biz Dev.
January 17, 2022
The Why and How-321 Biz Dev-Sales Systems and Business Development
All the time I get this strange question: why did I start 321 Biz Dev and how did I put the pieces together to offer professional sales system training and business development services? Happy New Year! 
January 01, 2022
Interview with Acho Delphine, Brazilian Hair Business Owner, Sao Paulo
This woman knows everything about Brazilian hair. I'm so fortunate to know Acho and support her international business.
December 30, 2021
The Five Sales Activities: The First Three We Are Good At; White Collar Sales Business Owners Are Good At the Last Two
2022 will be an interesting year for small business owners.
December 24, 2021
The Five Sales Activities
Wrapping up 2021 for an exciting 2022.
December 17, 2021
White-Collar Small Business Owner 2022 Business Planning Insights
Many things happened in 2021 for small business owners. Let 321 Biz Dev LLC be a part of your 2022 business planning. Click HERE to visit our website.
December 03, 2021
White-Collar Small Business Owner Effort-Task Distributions
This is an advanced topic for attorneys, CPAs, dentists, plastic surgeons, insurance brokers and real estate brokers with transaction prices at $1,000 and higher.
October 24, 2021
Interview with Cherry Frame, Oklahoma Financial Planner
Cherry recently moved from California to Oklahoma where life is great.
October 16, 2021
Did You Know Most Professional Practitioners Do Not See Themselves as Salespeople?
The answer is yes...white-collar business owners like attorneys, CPAs, dentists, plastic surgeons, insurance brokers and real estate brokers are, indeed, salespeople.
October 15, 2021
Why Meeting With Prospects At Appointments Is NOT a Trivial Act: The Four Appointment Scenarios
321 Biz Dev is the number one destination for white-collar business sales improvement.
October 14, 2021
October is Attorney, CPA, and Dentist Support Month
Finish 2021 better. Start 2022 strong.
October 11, 2021
The Harder I Work, The Luckier I Get
October 11, 2021
321 Clients Never Work Alone
This podcast episode was produced in 2018.
October 07, 2021
The Sales Truth Table for Business Pros
Sales professionals will be more effective after listening to this info.
October 01, 2021
Pre-Interview Article and Pod Episode About Robert Frantz, Frantz Enterprises Digital Advertising-California
For current clients, blog readers and podcast listeners, our company has richly and unapologetically documented how we feel about digital marketing, digital advertising, and search engine optimization. If you are a new small business owner reader and listener to the 321 Biz Development and Real People USA podcasts, you may appreciate this message and introduction to Robert Frantz, owner of Frantz Enterprises. Link1 Link2
September 07, 2021
Live Role Play Session To Help California Life Insurance Agent Grow His Confidence in Using the 321 Biz Dev Sales System
Total roleplay time was two hours. Agent initially had difficulty finding confidence to participate in roleplay. Imagine the agent meeting with an actual life insurance prospect. Most life insurance agents understand their products but stumble on the building rapport function. Click HERE to book online training. 321 Biz Dev LLC is the only company that helps life insurance master a professional sales system. Click HERE to support our podcast.
June 28, 2021
Perfecting Selling Is Not That Much Different From Building a Loyal, Political Support Base
So I said to myself, successful selling has so many similarities to how the best, honest people win elections. Support the show ($biz321321)
June 08, 2021
You Sitting With Your Laptop Sipping Coffee At Starbucks Will Not Find New Clients For Your Business
Before I started the conversations, I observed what people were doing on their laptops while sipping coffee. The three people I observed worked in the legal, real estate and construction industries. Support the show ($biz321321)
June 03, 2021
I Helped a California Elderly Lady Pack For a Texas Move and She Gave Me $15,000 in Antique China
Talking to strangers has always put me in an advantageous position. You would be surprised at the new friends, business opportunities, and right-place, right-time situations that have come my way from simply saying "hello". Support the show ($biz321321)
June 02, 2021
Converting Business Owner-Prospect Confrontational Appointments to Managed Expectations
Confrontation is not the typical expectation on neither side of the transaction. It's only natural if left unmanaged. And, guess what? The business owner has the responsibility to control the appointment (321 calls appointments, interviews) with the prospect. Support the show ($biz321321)
June 01, 2021
If I Can Build a Deck with Little Past Experience, Anyone Can Learn How to Sell
But the best news of building this deck is I had little experience in building decks, but I attempted it even though I was so fearful. Support the show ($biz321321)
May 30, 2021
Don't Let Low Sales Performance Be Your Daddy
"Who's Your Daddy?" is a slang expression used to show that something or someone has dominance over someone else. Support the show ($biz321321)
May 30, 2021
How Small Business Owners Can Be Both Aggressive and Professional to Increase Sales
Aggressive is not what blog article readers and podcast episodes listeners think the word means. Support the show ($biz321321)
May 29, 2021
There Would Be Fewer Marketing Companies If They Were Paid on the Backend and Based on Client ROI
What if marketing companies had to deliver a minimum amount of sales revenue in order to get paid? If you like what you hear, please support the show. Support the show ($biz321321)
May 27, 2021
Taking a Look At a Marv Levy Quote: "If It's Too Hard for Them, It's Just Right for Us"
Marv Levy was the NFL Buffalo Bills coach from 1986 to 19997. Levy is credited with the phrase, “If It’s too Hard for Them, It’s Just Right for Us”. My military commander must have heard Coach Levy use the phrase because my commanding officer modified it and told the following to us: ““If It’s too Tough for Them, It’s Just Right for Us”.
May 27, 2021
321 Biz Dev Lead Generation for Professionals
Effective June 1, 2021. 321 Biz Dev LLC is available to fill the new client gaps when small business owners occasionally have the following business conditions. 1.      Short-term revenue gaps when a few need clients are needed within a 30-day period. 2.      Longer-term agreements are available for up to 90 days if up to 10 new clients are needed. 3.      Territorial agreements are available after 321 Biz Dev LLC have served your new client needs for at least 90 days. A territory is defined as zip-code ranges or street boundaries. Support the show (
May 24, 2021
321 Biz Dev Has Produced 500 Episodes But Never Provides Details About Specific Consulting Services
A big reason why we stopped providing sales system, business development detailed materials has a lot to do with two guys from Texas. Two guys from Austin found some detailed materials about the 321 Biz Dev system online and tried to use it. They failed miserably because all of the information was not available online. I believe they found me on Twitter and began to download 321 Biz Dev content. By the way, I am no longer a Twitter, Instagram nor Facebook subscriber. Support the show (
May 22, 2021
Our Competition Hates 321 Biz Dev Because They Do Not Serve Business Owners Like 321 Biz Dev Does
The stories I can tell you about what 321 Biz Dev LLC experiences on a daily basis will make you both laugh and cry. Support the show (
May 19, 2021
Plumbers, HVAC Installers & Home Repair Technicians Just Walk Pass Potential Customers Every Day
It's no secret that highly skilled trade business owners have the least amount of sales and business development training and experience. I'm speaking plumbers, HVAC installers and home renovation personnel. Imagine the possibilities if trades business owners could capitalize on the relationships they could build as they come in contact with hundreds of consumers and other business owner per week. Support the show (
May 19, 2021
Small Business Owners Should Not Discount Products and Services Prices To Attract Customers
It's very common for small businesses to copy big corporate marketing and adThe vertising strategies. One strategy which works for big corporations but miserably fails for small businesses is offering price discounts. Support the show (
May 16, 2021
Be Careful About Low-Balling Vendor Proposals Especially When The Work Is Desperately Needed
Yes, this is the worst thing a prospect can do to a small business owner when the prospect really needs the product or service. I am talking about low-balling small business owner proposals. And I am emphasizing proposals when prospects really need the products or services. Support the show (
May 16, 2021
It's Inevitable That Business Owners Revenue Needs and 321 Biz Dev Services Will Come Together
Certain arrangements and combinations just make perfect sense. Combinations-like a hamburger with fries, a hotdog and Pepsi at a baseball game, a shot of tequila, lemon, and salt combinations, a new pair of shoes with that new suit or dress, and tortilla chips with guacamole-all make sense. Support the show (
May 16, 2021
Small Businesses Using Marketing Campaigns Send Message Building Relationships Are Unimportant
There is anecdotal evidence suggesting that consumers are more likely to buy from small business owners who put themselves ahead of impersonal, marketing campaigns. Support the show (
May 16, 2021
Los Angeles: Attorney Toni Long-The Long Law Group-Business and Entertainment Law
Toni Y. Long is the Managing Partner and the founder of The Long Law Group, PC, with a practice focused on entertainment and business transactions. Her business and corporate practice focuses on corporate governance, maintenance and formation, asset / stock purchases and sales, securities, and other corporate issues, as well as serving as general corporate counsel to many of her clients.  Toni’s entertainment practice focuses on several areas, including production, talent representation, motion picture, television and new media development, distribution, licensing, and private equity investment. Toni graduated with a BA from Stanford University and received a JD from UCLA School of Law. She was recognized as a “Top Attorney” for Corporate Law by Pasadena Magazine, from 2012 to 2019 and as a “Rising Star” by Los Angeles Magazine, July 2007.
May 15, 2021
California: Interview with Sam Altawil, J.D., Filling Human Resources Gaps Across the Country
Mr. Altawil brings 25+ years experience working with private sector and non-profit organizations to strengthen human resources platforms. Support the show (
May 12, 2021
California Is Last Out of 50 States in Well-Run States for Business...But There Is A Silver Lining
The truth is it takes effort and leadership to be number one in anything. The motivation for this article and podcast episode comes from a recent article from California Globe. Support the show (
May 11, 2021
Puerto Rico: Interview With Edje-Recording Artist, Producer, Studio Mastering
Interviewed while in Rio Piedras, Puerto Rico, artist and producer Edje talks about how he got started writing music from learning music theory at a young age. Based in Atlanta, Edje does not use profanity in his lyrics and draws his musical inspiration from all genres. Check out Edje on Instagram. Support the show (
May 11, 2021
Rio Piedras Puerto Rico: Announcing Upcoming Podcast Interview with Edje-Recording Artist and Producer
Please don’t miss this sure to be exciting and informative podcast interview with recording artist and producer, EdJe. I was fortunate to get EdJe to be a guest while he is working on some projects in Rio Piedras, Puerto Rico.
May 06, 2021
Big City Small Businesses Need 321 Biz Dev More Than Ever Before
When conducting your market analysis, you will often hear the term “fragmented market,” and the fragmented industry meaning refers to a market that lacks major players that dominate the industry. Support the show (
May 05, 2021
You Got the Degree, the License and the Certification...You Gotta Do WHAT NOW to Find Clients?
It would have been nice if dental, medical, law degrees came with clients ready to buy. And, add to the above statement, dental, medical and law schools and CPA certification classes do not offer business development courses in their curricula. I can also add insurance brokers, real estate brokers, hair stylists, plumbers, HVAC companies, medical group CEOS, and homebuilders to industries where business development education is not taught. It's opening day for your business. Or, maybe, opening day was 5, 10, or 15 years ago. The industry you chose as your business is not producing the level of income you want, need or expected. Support the show (
May 05, 2021
Karla Sasser CPA, VIRTUALCFONOW.COM, Does Not Prepare Taxes
I finally met a CPA who works with small business owners as a trusted advisor. Karla Sasser, CPA offers comprehensive consulting and management advisory services. Support the show (
May 05, 2021
Note to Self: My Company Rules the Sales Systems and Business Development Space
Little did I know that the corporate job I had in the early 2000's would be my professional and income producing salvation twelve years later. So what happened on November 10, one week after I started my company on November 3? Support the show (
May 05, 2021
Making Future Marketing Investment Decisions When Your Last Marketing Investment Turned Into an Marketing Expense
The marketing proposal starts as an investment and, at the end, the marketing dollars were an expense. The "investment" presumed revenue dollars would exceed the investment by twice or higher the marketing investment. Support the show (
May 05, 2021
Nationwide: Karla Sasser, CPA - Episode 5 of 5 - Collaborating with IT Staff and Project Management Teams
This is the fifth and final episode where Karla talks about outside IT consultants collaborating with company IT staff. Support the show (
April 19, 2021
Nationwide: Karla Sasser, CPA - Episode 4 of 5 - Analyzing Critical Data and Key Performance Indicators (KPIs)
Karla defines KPI's as measurements of observed company performance  vs expected company performance. KPI's have broad industry usage from customer service to staffing to sales. Support the show (
April 19, 2021
Nationwide: Karla Sasser, CPA - Episode 3 of 5 - Evaluating Project Plans for Internal Control
Karla says that the business topic of internal control is quite boring. Although boring, internal control procedures save money, reduce financial theft, and give business owners peace of mind that their companies are operating at optimum levels.
April 19, 2021
Nationwide: Karla Sasser, CPA - Episode 2 of 5 - IT Security Policy, Vendor Risk Assessment
In Episode 2 of 5, Karla Sasser highlights drafting IT security policies and vendor risk assessments procedures to meet business owner needs. Support the show (
April 18, 2021
Nationwide: Karla Sasser, CPA - Episode 1 of 5 - Practice Introduction
In Episode 1 of 5, Karla Sasser introduces listeners to her practice and extensive background in accounting, operations management and information technology. Support the show (
April 18, 2021
Caller Prep Board Show on - Getting Zero-Cost Referrals: The Fifth of the Five Front-End Sales Activities
This episode highlights the fifth and final of the front-end sales activities. Getting zero-cost referrals to your business is possible by providing your newest clients great sales experiences. Support the show (
April 18, 2021
Caller Prep Board Show on Closing - The Fourth of the Five Front-End Sales Activities
The Closing activity is the fourth, and the final, of the five front-end sales activities. Your potential client has showed up to the appointment to meet with you about your product or service. The Closing activity decides whether you make a sale or lose a sale. Support the show (
April 17, 2021
Insight: Dental Practice Business Model and Revenue Woes
My company saw the dental industry calamity coming in 2017, but dental practice owners were not ready for our company's business development solutions. Hopefully, there is still time to help a few dental practices get back on track. Support the show (
April 15, 2021
Caller Prep Board Show on Appointment Setting is the Third, Front-End Sales Activity
Setting Appointments is the third of five front-end sales activities. Listeners will get an introduction to 321 Biz Dev's proprietary sales system called SWAS (Selling Without Appearing to Sell). Support the show (
April 15, 2021
Caller Prep Board Show on Prospecting is the Second, Front-End Sales Activity
The prospecting phase follows the contacting phase. The prospecting phase identifies who may want your product or service and who can afford your product or service. Most people believe prospecting is a mechanical activity. However, prospecting over the phone or in person is a psychological activity. The reason the majority of small business owners do not want to prospect is because their brains refuse to allow prospect to take place. Support the show (
April 14, 2021
Sacramento: Interview with CEO/Broker Greg Marshall, Allivantage Insurance Agency LLC - (916) 203-9151
Greg Marshall is licensed as a financial advisor in Nevada, Texas, Virginia, Florida, Minnesota and California. Greg brings a people-centric approach to help consumers with their financial planning needs. His website is Support the show (
April 12, 2021
Caller Prep Board Show on Contacting is the First of Five Sales Activities
Contacting is the front-sales activity most shunned by small business owners. There are many reasons for contacting to be least liked function of sales growth. This show will highlight some interesting areas about contacting. Support the show (
April 12, 2021
Caller Prep Board Show on Marketing is Not As It Appears
Broadcasting live Monday through Saturday to save small business owners anywhere in the world. Be careful about marketing pitches. Support the show (
April 10, 2021
Caller Prep Board: The Intro Show on Blog Talk Radio
Here's our first show on from a live radio show on Blog Talk Radio. Biz Owners Caller Prep Board. Visit The 30-minute show is live at 8am (ET). Support the show (
April 09, 2021
The 321 Biz Development Program for Small Business Owners
This information is effective March 31, 2021. Support the show (
April 08, 2021
I Never Learned Something New From Someone Who Agreed With Me
There is something about the human mind, especially in the area of business development, where business owners push back on new information to improve sales productivity and sales performance. Support the show (
March 29, 2021
White-Collar Small Business Must Have Confidence in Their Sales Systems
A sales system is a visible, logical and repeatable set of steps to move a product or service from a business to a consumer with predictable, favorable results. By definition, a sales system works. And, for this reason, a sales system is rarely changed. Support the show (
March 29, 2021
Prospects Do Not Care About Your Credentials Until You First Show You Care About People
Consumers are telling 321 Biz Dev that credentialed providers are leading conversations with their education and experience at appointments instead of, first, getting to know consumers. Support the show (
March 28, 2021
When Does a Seemingly Great Marketing Investment Sink to a Disappointing Marketing Expense?
The business owner saw her ads on television, heard her company's name on the radio, and saw her posts on social media platforms. The business owner even received the marketing mailer at her address...and it look great...and it felt great getting the advertising piece in the mail just like the other 1,000 recipients. This post and related podcast episode will look at how, why and when money spent to grow the business seen initially as an investment sours into a marketing expense. Support the show (
March 25, 2021
What Salespeople Should Know About Overcoming B2B Outbound Call Jitters
Call is also a noun where people are forced into dialogue. You cannot call someone and expect the other person not to say anything. Combining the words "cold" and "call", you have a recipe for total call reluctance, at least on the side of the salesperson. It will be very difficult for salespeople to make outbound calls if the above is on salespeople's minds. Support the show (
March 23, 2021
Why 321 Biz Dev Never Hypes Up Our Business Consulting Content
321 Biz Dev is not a marketing company. Our content is about helping business grow their businesses using tried and proven sales systems. When there is hype, you will find overpromises. Support the show (
March 19, 2021
321 Biz Dev Five Podcast Interview Programs to Support Small Business Owners
I'm hanging out in Metro Atlanta this week and finally had time to complete the formal podcast interview programs to help small business owners connect with more prospects. Support the show (
March 19, 2021
Why White-Collar Small Business Owners Do Not Talk About Their Businesses In Public
Part of the reluctance for white-collar small business owners not to talk about their businesses comes from feeling their products and services are superior. Please listen to the episode to hear my definition of superior. The other part of the reluctance is due to white-collar small business owners feeling that their prices are so high only few people can afford to buy the products and services. Support the show (
March 17, 2021
Demi Giro Talks About Her Journey to Recovery and Working As A New 321 Biz Dev Vice President
I hope listeners find this interview with Ms. Giro, who is progressing well in her recovery program, interesting. She has skills that are a perfect match as a 321 Biz Dev business development specialist. To work as a business development specialist with 321 Biz Dev requires a level of mental maturity that is often not found in candidates with cookie cutter work experience and backgrounds. Demi brings a skill set where listening and believing the sky is the limit. Support the show (
March 16, 2021
Hair Stylists-Estheticians-Tattoo Artists: Monday Is 10% Off Podcast Interviews
Through April 30, Hair Stylists, Estheticians and Tattoo Artists received 10% off on 25-minute podcast interviews IF you call us or we call you, Mondays. Ten-percent off reduces the $145 fee for the podcast interview to $130 if you call us or we call you. Support the show (
March 15, 2021
321 Biz Dev and General Smabo Will Interview You and Upload Interview Top Podcast Platforms
Now is the time for small business owners to take back their customers from big corporations...corporations which grew big during state lockdowns and business shutdowns. America was founded on the greatness of the small business owner. Support the show (
March 14, 2021
Valencia Talks About Selling San Francisco Bay Area Homes and Taking the Wealth to Texas, Georgia and Florida
East Oakland native and California real estate broker discusses wealth distribution opportunities created by supercharged San Francisco Bay Area real estate. Support the show (
March 13, 2021
How to Use 321 Biz Dev, 25-Minute Interviews to Grow Your Business
Both white collar and traditional small business owners are liking the 25-minute interviews to help them generate more business contacts and client. This episode details how to professionally use the 25-minute interviews. Support the show (
March 12, 2021
What Is Business Development? A Definition for Small Business Owners
Business Development is increasing sales revenue by building an active, healthy sales pipeline. An active, healthy sales pipeline is defined as contacts being made on a regular basis, entering the sales pipeline, and prospects at the appointment stage are being converted to new clients, and zero cost referrals are generated throughout various stages of the sales pipeline. Support the show (
March 12, 2021
Another Fishing Story: Going to the Deep Sea...Where the Big Fish Are
This episode using a fishing analogy and is about salespeople leaving the safety of calm waters along the shore or fishing from a nice bridge to drop their lines into water…with hundreds of other fishermen. This analogy will look at the more riskier, deep-sea fishing done by salespeople who put out the effort to reap the big rewards. Support the show (
March 09, 2021
Sales Systems Plus The Law of Large Numbers Equal Sucessfully Moving Through the Sales Learning Curve
This is the episode white-collar and traditional business owners want to listen to. Support the show (
March 07, 2021
Yeilyn Rodriguez, Vice President, 321 Biz Dev, First Solo Episode En Español
This is truly awesome. Congratulations Ms. Rodriguez. Support the show (
March 06, 2021
What CPAs Must Do Now To Remain Competitive
I have to admit that it's tough sometimes for my company to clearly and indisputably differentiate itself from marketing companies. I have to tell white collar small business owners that marketing is about exposure, images, and perception. Often, buyers discover that the true product or service offering or promised result is much different than what the marketing claimed. Consulting, on the other hand, is about providing solutions that typically involved modifying existing systems, behaviors or activities. Consulting also requires direct participation by the client. Support the show (
March 04, 2021
Several Game-Changing, Podcasting Benefits and Features For Independent Hair Stylists
But here is what I know as a son and nephew of a family owned barbershop-hair salon combo chain in Tampa, Florida. There are more stylists than people wanting hair services on a regular basis. Plus, this is something hair stylists already know. It's hard to get new hair customers and it's easy to lose your current hair customers. On one hand, hair customers are loyal to their stylists-customers swear their stylists are the best. Then, on the other hand, one bad hair situation or an expected personality clash situation may flare up and dissolve the bond between the hair stylist and customer. Support the show (
March 02, 2021
California: Valencia Burton, California Real Estate Broker, DRE 01329676-Discuss Real Estate Probate Sales
Finally, 321 Biz Dev LLC has found a competent Northern California real estate broker willing to work with probate attorneys to help California sellers move through the sometimes awkward process of selling homes of loved ones who have passed away. Valencia Burton is a 20-year California real estate veteran who wants to work with more probate attorneys, sellers and buyers. This is what true, proactive business development looks like Support the show (
March 01, 2021
321 Biz Dev and General Smabo Will Interview You and Upload to iHeart Radio Podcast Platform
321 Biz Dev has added traditional small business owners to its client base through General Smabo. Smabo is an acronym for "small business owner". Covid-19 government lockdowns and shutdowns have crushed small business owners. As businesses begin to limp back to reopen status, small business owners have to do more to promote their businesses. Facebook, Instagram and Twitter are not reliable methods to find more customers. Support the show (
February 26, 2021
Valencia Burton, California Real Estate Broker, Helps Realtors Finally Make Money
It's taken my company years to find a real estate broker like California real estate broker, Valencia Burton, who understands that real estate agents need help learning how to transition from the 9-5 to hourly or salary world to independent small business environment. Realtors in California and across the United States can now get the caring, mentorship and true business development so they can make money. Support the show (
February 23, 2021
Georgia: Interview with Bryant Maude-President/CEO-Liberty Water USA
Bryant's business has been open for three days as of the date of this interview. What a tremendous Patriot who decided to elevate Life, Liberty and the Pursuit of Happiness by bringing an American product to the marketplace with a great message. Support the show (
February 20, 2021
Business Owners Get Paid When Making Themselves Vulnerable When Prospecting
Business owners suffer financially and lower their business stature by keeping their mouths shut instead of facing rejection and making themselves vulnerable. Support the show (
February 16, 2021
Valencia Burton, California RE Broker, Speaks About Real Estate from Human Experience Perspective
Valencia Burton, Broker/Owner of Buddha International Realty, is an East Oakland California native and has been a California real estate broker for over 10 years. She has a unique perspective about the real estate industry and the interactions between brokers/agents and buyers/sellers. Valencia believes real estate agents need to look at real estate's human experience more than the money. Valencia believes brokers should help agents through sharing and ensuring every agent in the brokerage can put food on their tables.  Valencia can be reached for buying/selling needs and broker/agent consultation activities at Or, interested parties can call Rick Nappier at (726) 999-0999.
February 14, 2021
Valencia Speaks Real Estate-A Pre Podcast Episode About an Upcoming Episode Featuring An Awesome Bay Area Real Estate Broker
Wait until real estate agents and consumers hear what Val has to say.
February 02, 2021
The Differences Between Pull Vs Push Marketing Concepts
This is an advanced topic covered by 321 Biz Dev LLC. Ninety-five percent of white-collar business owners lose business because they push instead of pull.
January 26, 2021
Business Musical Chairs Fueled and Made Worst By Covid-19 Lockdowns Is No Longer A Theory-It's a Law
Now, we have an evolving situation with businesses struggling to stay open and erratic shutdown orders, after being open for 20, 30 or more years. This reshuffling of who is in business and not in business has elevated the concept of "business musical chairs".
January 25, 2021
Interview with Kenneth Session, California Statewide Real Estate Broker
A true titan in the California real estate industry, Kenny Session is the real deal. After restructuring from the mid 2000's real estate and mortgage crises, Kenny is connection buyers and sellers with agents throughout California...but this time in a virtual environment.
January 23, 2021
Facebook, Twitter and Instagram Are Not Good Primary Tools for White-Collar Small Business Owners
These big tech social media platforms were never meant to be primary tools for white-collar small business owners. It was a waste of time, money and effort for attorneys, CPAs, dentists, plastic surgeons, insurance brokers and real estate brokers to even think they could make enough money using social media. Business is not's business.
January 23, 2021
If You Fear Looking For New Clients, Then It is Questionable You Are a True Business Owner
If the business owner is not making an effort to increase revenue more than the competition, then he or she is not really a business owner. This person in charge of the company...the CEO, the president, the principal, the sole really an order taker. An order taker just waits for a potential customer to call and stop by the office. The order taker hardly ever thinks he or she should proactively find more customers or clients.
January 17, 2021
Now I Understand the Difficulties in Finding a CPA
Can you imagine a situation where a Los Angeles CPA is the most talented in the city, but interviews with prospects are adversarial? The CPA knows his or her industry well, but is unable to connect with the prospect to add the new client to his or her practice. I have seen this outcome over the last six years. Again, this is not good for the CPA nor 321 Biz Dev. And, the prospect is given a less than desirable experience at the appointment. Click HERE to learn more about 16 Personalities.
January 14, 2021
Interview with Joseph Gwynn, San Francisco Real Estate Broker
A graduate of University of California, Santa Barbara with a Bachelor’s degree in Mathematical Science, Joseph also earned his MBA from San Francisco State University.  Joseph wrote his MBA thesis on the housing crash and financial crisis, a crisis which significantly changed the California real estate market. Joseph takes great interest in analyzing stocks, bonds, taxes, new loan policies and local economic issues affecting the San Francisco Bay Area housing market. To my current and new listeners, it is rare that I interview a small business owner with an MBA. Without further delay, I want to welcome to the 321 Biz Development podcast, Joseph Gwynn, MBA and Real Estate Broker at Bay Area Realty Brokers.
January 07, 2021
Yeilyn Rodriguez VP-321 Biz Dev LLC Talks About Learning How A Consulting Business Works
Amazing and deep thinker Cuban American who seeks complex solutions to help white collar small business owners.
October 05, 2020
People Start Giving Up on Dreams Right When Their Ages Become Advantages
I hope people find this episode interesting.
October 01, 2020
"How to Close A Sale-The Background Information"
The biggest challenge white-collar small business owners and salespeople selling products and services at $1,000 and higher IS how to close a sale.
September 11, 2020
"SWAS-Selling Without Appearing to Sell-Highlights for White Collar Small Business Owners"
White collar small business owners should consider taking charge of their practices.
September 08, 2020
Small Business Owners Must Discover Who They Really Are
Regardless of your status, to improve yourself, you must discover who you really are. Then, you can make changes.
August 27, 2020
Behaviors-Habits-Actions-Outcomes for Business Success
All white-collar small business owners can develop productive behaviors, habits, actions and outcomes for success.
August 27, 2020
The Big Difference Between Marketing and Consulting
Consumers, business owners, marketers and even some consultants have challenges understanding how marketing and consulting differ.
August 22, 2020
The Gold Standard Training in Learning How to Prospect for New Clients
Covid-19 is presenting great opportunities for people to transition to sales jobs. There are hundreds of thousands of sales positions open across the U.S.
August 19, 2020
There's Power in Saying Hello to Others and Introducing Yourself
Regardless of your business or project, saying hello and introducing yourself is the most powerful tool you have. In fact, much of your business or project success is dependent up you saying hello and introducing yourself to people in public or on the phone.
June 30, 2020
How Does A Person Looking for Any Success Go From No Experience to Great Experience?
I cover several significant points in this episode that people may have never heard before.
June 26, 2020
California Insurance Brokerage's First Episode: How JW Insurance Services Helps Agents Become Successful
Jason Wilson CEO and I are teaming up to help new and struggling veteran insurance agents chart a career path to success in the financial services industry. We hope you enjoy our first episode.
June 25, 2020
Steps 5 and 6: Listen to Winning Team Biz Episodes and Read Books to Help You Become More Sure of Yourself
Everyone wants the money if they thought they could be successful.
June 23, 2020
Effort Determines Success in All Things
The six letter word, effort, is underestimated in its role in helping people become successful. There is no one-to-one substitute for effort; not social media, not paid advertising, nor any other medium to persuade or influence others.
June 23, 2020
If You Are Paid Well, But Still Feel Like A Slave, Start Your Own Business
With the push of social justice warriors tearing down statues, removing pictures and  "canceling" people's careers who do not share the same opinion, many people earning average to above average incomes are putting paychecks above the belief systems. And this is fine as long as you feel you can compromise your values for a paycheck. Prostitutes do it all the time. This episode recommends people, looking to break the chains of corporate and social justice slavery, start a part-time or full-time business. When a person owns and controls the method of creating his or her livelihood, you are less likely to surrender your beliefs.
June 17, 2020
Winning Team Biz-STEP 4: Owning An Online Shopping Portal
If you have never owned a business, I want to make the concept of buying from your business simple. If you currently own a retail establishment like a hair salon, gas station, a catering business or a bakery, you already understand. Owning a business and purchasing from your own business in addition to having the majority of transactions coming from retail customers is the backbone of small business ownership. The majority of small business owners do not manufacture their own products from raw materials. The baker must buy ingredients like flour, sugar, ovens, etc. The hair stylist buys his perm and hair color materials from a supplier.
June 15, 2020
Interview with Ronda Kennedy- Attorney-Ventura County-CA District 26 Congressional Candidate
Ronda Kennedy is general practice attorney in Ventura County who brings years of experience helping Californians navigate the legal system. Ronda is also a Ventura County, California District 26 Congressional Candidate. I hope listeners enjoy this interview. Ronda's practice areas include: personal injury, Chapter 7 bankruptcy, criminal defense, discrimination cases, business law, family law and landlord/tenant disputes. Click HERE to visit The Law Offices of Ronda Kennedy. Click HERE to visit Ronda Kennedy for Congress.
June 14, 2020
Steps 2 and 3: How to Add New Three Amway Retail Customers and Three New Amway Business Partners Per Month
This episode discusses the background on how to consistently add new retail customers and new business partners every month. An important training piece is intentionally omitted because I can only share this training with Winning Team Biz business partners.
June 11, 2020
Amateur Shopping Vs Owning a Business, Creating a Retail Base and Enjoy Other Business Owner Advantages
There are many advantages and features available in owning an online shopping business. You can enjoy the same advantages as popular online shopping portals.
June 06, 2020
Are You Open to Other Ways of Making Money?
Are you open to other ways of making money? Of course you are or you would not have agreed to listen to short podcast episode. If you found this podcast episode on the Winning Team BIZ podcast, then you can tell me what you think afterwards. My name is Rick Nappier, Team Leader, Winning Team Biz. And if you received this podcast link from me or a Winning Team Biz member, then you already know this episode is about the Amway business. I’m returning to the Amway business after 20 because I’ve learned a lot since the year 2000. Plus, I feel the timing is perfect for every person to own a distributorship. But I will talk about that later. I hope you thanked the person who shared this link with you because he or she obviously likes because in the direct sales industry, it easier to work with people you like.
June 04, 2020
Winning Team Biz-Eight Steps to Succeed to the Amway Business
Hi my name is Rick Nappier. I’m the team leader for Winning Team Biz, a team I started to help people succeed in the Amway business using the 8 Steps System. I just restarted the Amway business around May 9, 2020 because it is now common for people to shop online. Twenty years ago, the majority of people did not want to purchase products and services online.
June 02, 2020
Branding Differences Are Wide Between Large Companies and Small Companies
Small business owners incorrectly believe they can achieve the same branding results as large companies.
May 27, 2020
The Sales Definition of Value Proposition
Value Proposition is validated only by prospects.
May 27, 2020
What Does the Word Value Mean in the Sales Industry
The word "value" in the sales industry is often seen as a cliche. 
May 27, 2020
Every Salesperson Must Master the Power of Using the Phone and a Handshake
Master these two concepts and salespeople will win big time.
May 27, 2020
321 Sales Onboarding For White Collar Sales Pros
If there is no sales onboarding for sales reps or even white collar small business owners, sales performance is almost guaranteed to have problems right from the beginning.
May 27, 2020
The Five Selling Styles of White Collar Small Business Owners
This episode highlights the difference ways attorneys, CPAs, dentists, plastic surgeons, insurance brokers and real estate brokers sell.
May 27, 2020
5 Percent of Salespeople Sell 95 Percent of All Products and Services
Ten years ago, the split used to be 20/80.
May 27, 2020
Why White Collar Small Business Owners Are Reluctant to Prospect in Public or On the Phone
An interesting look why this challenge exist.
May 27, 2020
A 2017, 321 Weekly Sales Accountability No 1
This episode was produced in 2017 to help 321 clients with sales accountability.
May 27, 2020
A 2017, 321 Weekly Accountability Session No2
This episode was produced in January 2017 to help 321 clients by having weekly sales accountability sessions.
May 27, 2020
Who Said Selling Would Be Easy?
This episode was originally produced in 2016. I found about 80 episodes archived from a former podcast platform.
May 27, 2020
The 321 Biz Dev Corridor of Agreement System Helps White Collar Small Business Owners Close Successfully
This is 2016 podcast episode I found in my archives. Our consulting firm has seen hundreds of attorneys, CPAs, dentists, plastic surgeons, insurance brokers and real estate brokers get to a stage where prospects are ready to become clients...and then the business owners talk prospects out of becoming clients. The 321 Corridor of Agreement is a training topic directing business owners how to use wind down conversations and close deals.
May 27, 2020
Sales System Mastery Is More Powerful Than Technical Knowledge In Sales Driven Industries
This is a 2016 episode found in our archives. 321 was talking about sales mastery being more important than skills mastery for over 7 years. With the Covid-19 situation, it is imperative for white collar small business owners to become proficient in contact, prospecting and closing.
May 26, 2020
Capitalism is Now Small Business Owners' Daddy, Embrace Capitalism Or Lose Everything!
This episode is from 2015-2016 when my company was telling small business owners to embrace capitalism. Many small business owner and local radio hosts called my comments hysterical and conspiratorial. Understanding and practicing capitalism is like building muscles. The more you build your muscles, the more you can use this power when you need. Many small business owners never built their capitalism muscles. Fast forward to the 2020 Covid 19 situation. Business owners have been caught flatfooted because they have no plan to rebuild their businesses.
May 26, 2020
Interview with Roberta Lucas, Ft Lauderdale Sotheby's Realtor, SoFloHome(dot)com
This episode is from a 2015 interview we did with Brazilian born, Philadelphia native, now selling in sunny South Florida.
May 26, 2020
The 321 Biz Dev LLC Plan for Independent Certified Public Accountant High Performance Post COVID-19 Lockdowns
This short episode highlights how 321 Biz Dev LLC can help CPAs, Accountants and Chartered Public Accountants in Canada. Business performance was already an issue for most CPAs before the Chinese Wuhan flu situation. Now, post COVID-19, CPAs are finding it even harder to keep their clients, add new clients and keep their practices liquid. Click HERE to read, May 18, 2020 article. If you are a small business owners and love capitalism, please vote to reelect Donald Trump for President.
May 26, 2020
Coming Out of the Covid 19 Lockdown, What’s The Best Business Recovery Plan For Professional Small Business Owners?
Until common sense and Americans' constitutional rights are upheld and restored, attorneys, CPAs, dentists, plastic surgeons, insurance brokers, and real estate brokers will need to strengthen systems to attract new clients.
May 15, 2020
Tesla CEO Politically Pimp-Slaps Governor Newsom to Re-Open Fremont California Manufacturing Plant
I hope everyone enjoys this episode. This episode highlights the power of leveraging. Tesla CEO Elon Musk proved that with enough people (10,000 employees, plus hundreds of thousands Tesla car owners) you can make communist government bow down. Elon's accomplishment proves that business owners have more influence than individual, private sector workers. A protest crowd of 1,500 people in Huntington Beach means nothing to Governor Newsom if 3.4 million people live in Orange County. The same is true for small protest crowds in San Francisco, Sacramento, Lansing MI, and other cities. Owning a business means you have leverage especially if your business can influence 10,000, 100,000 or more people. The bottom line is people need to own businesses, think like business owners and develop more leverage against communist governors. Business ownership is a calling. People cannot be convinced nor persuaded to become entrepreneurs. Reach out to me at 415-515-6760 if you feel the urge to position yourself at a more superior level in the US or Canadian economies.
May 13, 2020
I'm So Happy and Excited to Restart My Amway Business
In the mid 1990's, I started the Amway business. Amway was my first to entrepreneurial experience as I was also beginning a management career in corporate America. Even though the corporate world had some amazing, very expensive training ($10,000), the best people and relationship training I ever had came from the Amway business. Around the late 1990's and around 2000, the Amway business went to digital online ordering. It was not successful because the public in the year 2000 was not fully onboard with online shopping. Now, online shopping is en vogue. Another reason why I am restarting with Amway is the need for more Americans, Canadians and people from around the world to start businesses. There are some legal tax advantages (check with your CPA or tax professional). Aside from having access to high quality products, Amway gives distributors a great Plan B method to generate income without the risk associated with spending $50,000 or more to be in business. Amway has great mentoring systems and coaching tools. In addition to Amway's time-tested personal development training, I will use 321 sales system training to help our team achieve their personal and financial goals. If you want to speak with me, please call me at 415-515-6760. If you want to become a new Amway IBO or simply shop, click HERE to visit my website.  Make it a great day!
May 11, 2020
Small Business Owners, Private Sector Employees MUST Listen: Vote For Trump Or Lose Everything You Have Worked For
This lengthy episode used no notes. Small business owners, private sector employees, GOP political candidates running for office need to embrace capitalism. Before the Chinese Wuhan Flu virus, Americans, Canadians, and other free-enterprise, capitalistic people TOOK capitalism for granted. People always thought capitalism would be around. Not until these communist-socialist U.S. governors and politicians took capitalism away from you did you finally understand how vital capitalism is. Many of you lost your jobs, saw your businesses shutdown, could not pay your rent or even buy food. Keep capitalism alive and strong by voting for the best U.S. president this world has ever seen. If you are not in the U.S., please support capitalism. Capitalism is all we have. Make America Great Again.
May 06, 2020
Small Business Owners and Radio Hosts Laughed At Me in 2014 When I Told Them Socialism and Communism Were Coming to California
I saw socialism and communism coming as early as 2009 under the Obama Administration and here in California in 2005. America can fight back against socialism and communism but we have to keep President Trump in office. Otherwise, Small business owners, private sector workers, Republicans, Democrats and Independents will all get trashed.
May 01, 2020
Multiple COVID-19 Episodes Discussing How White-Collar Small Business Owners and Private Sector Employees Need to Rethink Business and Politics
Here are 4-5 episodes commenting on how small business owners need to retool their business practices...especially how they find clients. Plus, by now, every small business owners see how Democrats simply hate anyone who makes money by selling products or services and private sector employees with ambition to perform well on their jobs. Vote for Donald J Trump this November if you want your small business or job prospects to be profitable and fruitful.
May 01, 2020
A 2020 Election Possibility: Socialist Leaders Will Pimp White-Collar Business and Private Sector Workers Like Bitches and Hoes
This episode was extracted from a 110-minute episode produced the week of 04/19/2020.
April 26, 2020
Homeless People Can Teach White-Collar Small Business Owners How to Hustle, The Homeless Always Get Paid
This episode was extracted from a 110-minute episode produced the week of 04/19/2020.
April 26, 2020
Capitalists Leaders Love It When Americans Succeed-Socialists Hate When Americans Succeed...Socialists Have No Control
This episode was extracted from a 110-minute episode produced the week of 04/19/2020.
April 26, 2020
COVID-19-Government Employees and Retirees Have Little Empathy for White-Collar Business Owners and Private Sector Employees
This episode was extracted from a 110-minute episode produced the week of 04/19/2020.
April 26, 2020
Donald Trump Demonstrates A Good Example to White-Collar Business Owners About Always Showing Up
This episode was extracted from a 110-minute episode produced the week of 04/19/2020.
April 26, 2020
It Is Crystal Clear That Democrats Never Liked Small Business Owners, Independent Contractors and Private Sector Employees
This episode was extracted from a 110-minute episode produced the week of 04/19/2020.
April 26, 2020
Running Your White-Collar Small Business Will Not Be The Same After COVID-19
This episode was extracted from a 110-minute episode produced the week of 04/19/2020.
April 26, 2020
It's Time for Capitalist-Minded Business Owners to Dominate; Socialist and Disinterested Business Owners are Weak
This episode was extracted from the 110-minute episode produced the week of 4/19/2020.
April 26, 2020
Interview With Rochelle-Owner-Ooh La La Spa-Trinidad
Interviewing Rochelle was a pleasure and treat and it will be for people watching and listening to this content. Rochelle is a very professional, highly talented Trinidad aesthetician. Click HERE to visit Rochelle on Instagram. Click HERE to visit Ooh La La Spa on the Internet.
April 23, 2020
What Are the Differences Between Marketers, Consultants and Business Developers for White-Collar Small Business Owners
Today’s podcast episode is titled: Marketers, Consultants and Business Developers: Which is Best for Small Business Owners  Marketers are Promoters, Sign Waivers, Business Postcards, TV ads, newspaper ads, door hangers, paid telemarketers, doorknockers, social media, website marketing, etc. Their job is to make the public aware of products and services, often without guaranteeing the business owner great results. Marketers are not legally or ethically obligated to deliver specific results…that’s not the job of the marketer.  Consultants typically work with businesses who have specific challenges. These challenges could include upgrading information technology infrastructure, installing more effective HR guidelines, worker ergonomics to improve productivity, factory worker motion studies to eliminate redundant or useless work routines, motivational speakers to help sales teams focus, and companies like 321 Biz Dev LLC which help salespeople improve sales productivity and sales performance. These are men and women who have specific skills and experience in the industries they support.  Business development companies perform sales functions on behalf of companies. Developing a pipeline is the overall function of a business development company. For white-collar small business not familiar with the word pipeline, a pipeline serves as the conduit to identify potential prospects and move these potential prospects through a sales system to convert prospects into clients. Developing a pipeline has four activities: contacting, prospecting, appointment setting and closing.  functions are primarily identifying potential clients.
April 17, 2020
Five Small Business Owner Topics Bringing Clarity About The Affects From the CV-19 and Politics
Here are five topics related to how small business owners and hard working Americans should look at the corona virus situation and who Americans should vote for in November 2020.
April 10, 2020
The Four Types of White-Collar Small Business Owners Our Company Encounters Since the COVID-19 Situation
If white-collar small business owners were performing at good performance levels before COVID-19, the performance situation got worse as COVID-19 is identifying some interesting challenges white-collar small business have in finding new clients.
April 07, 2020
Our Company's Last Day on Social Media Plus Vote For Capitalism November 2020
Our company is excited and ready to return to traditional consulting and selling. We discuss how social media is not suitable for white-collar small business owners such as attorneys, CPAs, dentists, insurance brokers and real estate brokers. Then, we discuss how the Covid-19 situation has been used to destroy the American and world economies. We conclude that all American small business owners need to reelect President Donald Trump.
April 05, 2020
Eight Topics for White Collar Small Business Owners Related to Covid-19
These topics provide some background on the Covid-19 impacts and what white collar business owners need to do to save their businesses.
April 03, 2020
I want to introduce every Realtor in North America to Ray Yenkana. After working in the real estate industry, I can tell viewers that it's rare to find a broker who actually helps Realtors succeed in the industry.  Ray was kind enough to spend a few minutes to share his journey and what he has learned to support Realtors.
March 31, 2020
A 100-Minute Basic Economics Course for Small Business Owners Dealing the Corona Virus Impact
This podcast episode is produced during the perfect time COVID-19 is in the news. I felt it was important to let small business owners and concerned individuals know what communism, socialism, and capitalism. Economics is more than just about financial education. Economics also has psychological, emotional and political components.
March 27, 2020
Did the Corona Virus Disaster Cause Your 'Get Up and Go' TO 'Get Up and Leave'?
Often without strong sales fundamentals, the “Get Up and Go” never gets up. What do I mean by this statement? People’s perceived get up and go never was there to begin with. You see. If salespeople are closing occasional deals, without using a sales system, deals were not predictable in nature. Meaning, if the salesperson does not use the pipeline approach to methodically move potential clients through the contacting, prospecting and appointment setting and closing phases, then transactions were by referral or luck. When the salesperson believes he or she is productive and is not using a sales system, an occasional transaction is misleading. Being misled about productivity creates a false sense of reality. This false sense of reality over time limits salesperson growth and maturity. What does it mean when a salesperson’s spirit “Gets Up and Leaves”? When does it take for the “Get Up and Leave” to kick it?
March 25, 2020
How White-Collar Small Business Owners Can Benefit from 321 Virtual Account Executive Services
With the current panic and fear mongering, many white-collar small business owners (attorneys, CPAs, dentists, plastic surgeons, insurance brokers and real estate brokers) may be seeking solutions to still connect with potential clients.  The 321 Virtual Account Executive service keeps small business owners in the game while this health situation is resolved.
March 23, 2020
The Fear of Rejection and Failure Can Be Removed By Using A Good Sales System
This is an episode I recorded about nine months ago, but was never uploaded.
March 19, 2020
When You Are Old Enough, You Know Enough: 321 Biz Dev LLC Was Created For a Time Like This
The more things change, the more things remain the same. 321 Biz Dev LLC saw the impacts of the 2009 real estate debacle where millions of Americans got laid off and thousands of business shut down. The coronavirus panic, whether you believe in it or not, may result in the same economic disaster. 321 Biz Dev LLC started as a result of the 2009 economic challenge. This video will discuss what happened between 2009-2014 and what white-collar small business owners can do in 2020 to stay in business.
March 17, 2020
Interview with Amrit Sura, Re/Max Realtor, Abbotsford, British Columbia (778) 999-1531
From Kenya to London to the Middle East to Metro Vancouver, Amrit is the consummate real estate professional, serving British Columbia's Fraser Valley.  Amrit has a very diverse international business and work background. Interviewing Amrit and learning about how Canadian real estate is sold were definitely a treat.  Any British Columbia buyer or seller will be great served by using Amrit's services.
March 16, 2020
A Contrarian's Perspective on the Subject of Marketing
White-collar small business owners are confusing the benefits and advantages of marketing with the benefits and advantages received big companies like Apple, Disney, and Royal Caribbean.  White-collar small business owners will never get results anywhere close to results received by big corporations.
March 16, 2020
The Attorney Business Development Plan by 321 Biz Dev LLC
The show is in four parts: 1. The first part will identify challenges independent law firms have in finding client cases. By independent law firms, I mean law firms which do not have contracts with federal, state or local municipalities. These independent law firms handle accident/injury, criminal defense, business, bankruptcy and estate planning, 2. The second part describes the existing landscape in which attorneys function. 3. The third part has two sections: a) 321 provides a solution where the attorney has complete control in finding new client cases, and b) 321 outlines other methods for attorneys to find more clients cases with 321 helps. 4. The fourth part identifies why some attorneys experience droughts in providing legal services and find it difficult to find new clients without paying high marketing fees.
March 10, 2020
LIVE Blog Talk Radio-March 9 2020-Thoughts About Minorities Working in the Sales Industry
I’ve hesitated doing a show like this for almost 5 years since I started 321 Biz Dev LLC. It’s a very sensitive subject for most people…people who are minorities in the sales industry and prospects who may be clients of minority salespeople. This show may surprise many of you too because my definition may be a little different than what most people expect. The sales industry is not for everyone, but as a contradiction, anyone can learn how to sell. Selling is a way of earning a living that is totally different than showing up on a 9-5 job to perform tasks for a paycheck. As a former F500 employee sales manager, the way I’ve always looked at selling as the activity generating paychecks for everyone in the company. That’s right. If you work at any private sector job (not a government job) getting a paycheck, it’s the sales revenue (new business, keeping current clients) that allows non-sales employees to take home a paycheck. For independent white-collar small business owners like attorneys, cpas, dentists, plastic surgeons, insurance brokers and real estate brokers, another hurdle comes into play besides the obstacles preventing most white-collar small business owners for maximizing productivity and maximizing performance.
March 09, 2020
Live Blog Talk Radio-March 05 2020-How To Beat Your Competition Using a Sales System
In more detail, how does the WCSBO beat the competition? The white-collar small business owner: Contacts and prospects when competitors will not. Is friendlier when the competition is not friendly at all. Smiles when in public places when the competition does not smile in public places. Introduces himself or herself in public places when the competition does not want to be noticed. Converts strangers into new friends when the competition avoids people. Gives out his/her business card and asks for the new friend’s contact info when the competition does not. Has a professional prospect interview approach at the appointment when the competition stumbles and looks disorganized. Started the relationship when he or she first made contact with the prospect when the competition is starting the relationship cold, meeting the prospect for the first time. Does not product pitch when the competition makes product pitching a priority. Does not necessarily need to ask for the business because the prospect is more than willing to become a new client…but the competition has beg for the business and may not add the prospect as a new client. Is showered with referrals from the now, new client when the competition not only did not add the new client…the prospect who said No has no intention of referral friends, family or colleagues to the competition. Please click HERE to be a guest on the Blog Talk Radio Show.
March 05, 2020
Live Blog Talk Radio-March 04 2020-How Poor Sales Leadership Stresses Out Salespeople
Salespeople are stressed out when they are unable to see themselves being successful selling high priced products and services. Think about it for a moment. As a salesperson with the potential to earn $5,000-$25,000 per transaction, the salesperson is unable to make it happen because every time the salesperson meets with potential clients, the saleperson cannot close. Today's show is sponsored by Karla Sasser, CPA, in Metro Los Angeles. Podcast listeners can also listen to the content on Blog Talk Radio by clicking HERE.
March 04, 2020
The Number One Real Estate CEO IS NOT in the United States of America
I was an active Realtor for about 8 years and am getting back in the industry in 60 days. Since the time I started selling real estate, I've never found a real estate company which actually helped agents improve performance until about six months ago. However, the real estate company and CEO are not in the United States of America. Look. I have no issue with stating the truth. I don't care what American city it is. Unless the agent has perfected or discovered his or her own system to make money real estate, 99% of the real estate brokers are not helping their agents. Mainly, I'm speaking about training agents how to find their own clients. There are no agent onboarding systems to help agents who never sold anything in their lives. What I am excited about is finally my company's sales system and training have been validated. This CEO in another country does offer agent onboarding to help agents move through the sales learning curve.
February 29, 2020
288 White-Collar Small Business Owners in 36 US Cities
We are moving to full production mode to add 288 attorneys, CPAs, dentists, and plastic surgeons in 36 US cities. This podcast episode talks about how 321 thinks, how 321 started, and how 321 will help more business owners.
February 25, 2020
Interview with Cid Lough, Joyful Wellness LIfe Coach, Monterey California
321 Biz Development kicks off the year 2020 with our first podcast guest of the year: Cid Lough, Life Coach from Monterey California. Cid brings a wealth of experience to individuals and business professionals, helping them push through the "dirty pain". Over the years, I have met a lot of life coaches-all who know how to help people-but I must say that Cid brings out the best in people. I hope everyone enjoys our first podcast episode for 2020. Make it a great day!
January 04, 2020
Karla Sasser, CPA-The Cyber CFO, Discusses Cloud Accounting Advantages for Small to Medium Size Small Business Owners
Karla is a 321 client and is one of the few CPAs in America that has a tremendous financial/technical background combined with a great personality. Karla, a 20-year accounting industry veteran speaks on the advantages business owners, of any size, gain by transitioning accounting operations to the cloud. Click HERE to visit Karla on the Internet.
December 20, 2019
The Smooth Groove Interview with New Delhi India's Richa Gupta-Owner-A Richa Life Yoga Instruction Business
If you are listening to the podcast episode in India, London, Canada, Australia, New York, Los Angeles, Miami, San Francisco Bay Area...or wherever you live, you must contact Richa to learn more about her yoga and fitness services. Did you know that India is the birthplace of yoga? Richa left a blooming career in the garment trade to working on her health as millions of Indian people suffer from chronic diseases like diabetes. Did you know India has the greatest number of diabetes cases in the world? Kick back and put on your headphones or listen to this interview with Richa while you are driving. Richa's on Instagram. Richa's mobile number is +91-9891908476 Richa's email: We hope you enjoy this podcast episode. Rick Nappier, CEO 321 Biz Dev LLC
December 13, 2019
Interview with Richa Gupta, Owner and Yoga Teacher, A Richa Life, New Delhi India-Noida District
If you are listening to the podcast episode in India, London, Canada, Australia, New York, Los Angeles, Miami, San Francisco Bay Area...or wherever you live, you must contact Richa to learn more about her yoga and fitness services. Did you know that India is the birthplace of yoga? Richa left a blooming career in the garment trade to working on her health as millions of Indian people suffer from chronic diseases like diabetes. Did you know India has the greatest number of diabetes cases in the world? Kick back and put on your headphones or listen to this interview with Richa while you are driving. Richa's on Instagram. Richa's mobile number is +91-9891908476 Richa's email: We hope you enjoy this podcast episode. Rick Nappier, CEO 321 Biz Dev LLC
December 10, 2019
Interview with Alex Moghadasi, Principal, CPA, MBA-Ryan Tax Defense-Tampa-Florida
Please listen to the tax challenges individual and small business owners face.
November 23, 2019
Interview-Ana Carolina Oliveira-Brazilian Native Working As A Luxury Real Estate Executive in Dubai UAE
This 2018 interview with Ms Oliveira was probably the most enjoyable. We made the technical communications work to speak with one another. It was 830am in California and around 1030pm in Dubai.
November 13, 2019
Interview-Sheneya Wilson, CPA-MBA-PhD Candidate in New York City
Still in her mid-20's, Ms. Wilson is super intelligent and has the credentials to prove it. It was so much fun interview Sheneya. She is a sought out consultant across the United States.
November 13, 2019
Interview with Linda Naw-Las Vegas Top Producer Realtor
Linda has a powerful story of poverty-to-riches in her climb to become a top-producer Realtor in the Las Vegas Valley.
November 13, 2019
Interview-Lorraine Santirosa-San Diego Realtor Serving the Military Veteran Community
Lorraine is the go-to Realtor for San Diego's 200,000 strong military community. Lorraine helps incoming and departing military personnel with their real estate needs.
November 07, 2019
Interview with Connie Correia, CEO, Vertex Insurance Solutions, Inc-Sacramento
Connie has an amazing background in health insurance solutions. Connie also works alongside and advises California state health insurance regulators. Small business owners looking for a competent insurance broker who is up-to-date on the ongoing health insurance legislation should contact Connie immediately. She has solutions where it may seem no solution exists.
November 07, 2019
Interview with K.Shawn Singletary, Philadelphia Realtor and Instructor, Super Realty Group
Mr. Singletary is the consummate professional helping Philadelphia residents with their home buying and selling needs. In addition, K.Shawn trains people entering the Pennsylvania real estate market succeed in their careers.
November 07, 2019
Interview with Greg Marshall, Former General Contractor, Now Top Producer California Insurance Agent
Greg was one of my first California financial services advisor who was struggling in the insurance industry. As a former general contractor, Greg had sales system training to prepare him to counsel Californians on their financial planning concerns. Please listen to the 321 Biz Development podcast by clicking HERE.
November 07, 2019
Interview with Samantha Brookes-CEO-Mortgages of Canada
Canadian, Samantha Brookes, CEO, Mortgages of Canada headquartered in Toronto, is on the move to inspire and cumotivate small business owners and entrepreneurs with her first book, "Cash is Queen", currently available to order. I've known Samantha almost two years now and she has always been on forefront of staying ahead of the curve and business cycles. Please listen to interview I did with Samantha on 5 July 2019. Please click HERE to visit Mortgages of Canada. Please click HERE to see what Samantha is doing on Instagram. Please click HERE to listen to over 200 321 Biz Development podcast episodes.
November 06, 2019
Sales System Training Should Be More About How Prospects Feel About Their Sales Experiences
Starting our sixth year in business on November 1, 2019, new business insights never stop coming. But isn’t that true for most businesses after they survive the first 2-5 years? During the month of October 2019, our company did sales system consultations with a variety of business owners across the US and in another country. And this is when these insights were revealed. Have you ever been to a big-name motivational speaking event and the speaker spends hours or the entire weekend talking about how you need to improve confidence, goal setting, and your mindset? And as small business owners and salespeople, this focus on self-improvement is very important. I would not be where I am today without the 10-20 motivational speakers I’ve heard speak on critical, thought-provoking personal development topics. But as small business owners and salespeople, have you ever attended training where the focus is on prospects, and how prospects look at you, the salesperson during the sales cycle? Please click here to listen to our other 200+ podcast episodes, 321 Biz Development.
November 03, 2019
Interview with Kim and Robb Campbell, Business Expansion Experts-Atlanta
What a great interview with these two mega real estate professionals. Click here for 200+ 321 Biz Development sales system and business development episodes.
November 02, 2019
Interview-Katina Person, CEO, Allegiance Biz LLC-Washington DC.
Katina also as an insurance professional in the D.C. Metro Area. Please check out the 321 Biz Development podcast.
November 02, 2019