The Plumbing Sales Guy - Service Daily Live

The Plumbing Sales Guy - Service Daily Live

By Christopher Fresh
The Podcast that teaches SERVICE over selling! The podcast episodes are the audio recordings of the Live Facebook show "Service Daily Live"
More places to listen

More places to listen

Episode 143: Another Way to be SCALABLE in a Service World
Once Again, CF Tackles the DIFFICULT Topic of Scalability.   You Won’t Want to Miss This Episode as it Will Literally be the ONE Thing Your Guys Have to be Doing, or You're Just NOT Scalable!
37:47
October 18, 2019
Episode 142: When More HURTS⚠️
When More HURTS⚠️ Tonight CF Will Talk About Why MORE  Can Sometimes Net You LESS
36:21
October 14, 2019
Episode 141: An Update On POLITICS And NEWS AND How They Could Hurt Your Business
An Update On POLITICS And The NEWS AND  How They Could Be HURTING Your BUSINESS. PLUS A Special ONE TIME Offer on a NEVER Before Offered Product! WATCH 💻📱This Brand NEW Episode Tonight
26:00
October 11, 2019
Episode 140: The #1 THING Every Company SHOULD Be Doing!
The #1 THING Every Company SHOULD Be Doing Or Even The Best Will FAIL!
30:45
October 9, 2019
Unofficial Episode: What I Would Say When I Get To The Front Door? 🤔🤔🤔
What I Would Say When I Get To The Front Door? 🤔🤔🤔 CF will cover what he talks about when he gets to the front door. 🏠🏠🏠🏠
42:00
September 25, 2019
Episode 139: Q&A With CF!
Q&A With CF!
39:20
September 13, 2019
Episode 138: A LESSON LEARNED At The Gas Pump!
A LESSON LEARNED At The GAS PUMP! WATCH THIS BRAND NEW EPISODE TONIGHT
33:28
September 11, 2019
Episode 137: Featuring Special Guest Patrick Leonard!
Learn HOW He QUADRUPLED His Ticket Averages   In Less Than SIX MONTHS!
32:43
September 10, 2019
Episode 136: How To PUT MONEY In Your Customer's Pocket, So They Can SAY YES!
How To PUT MONEY In Your Customers Pocket So They Can SAY YES Watch This Brand New Episode Tonight
32:06
September 4, 2019
Episode 135: Special Labor Day Show!
Special Labor Day Show Tonight!
21:04
September 3, 2019
Episode 134: How To Be SCALABLE In A SERVICE World!
How To Be SCALABLE In A SERVICE World WATCH THIS BRAND NEW EPISODE
27:12
August 30, 2019
Episode 133: ANOTHER Reason A Plumber Has Value!
ANOTHER Reason A PLUMBER Has VALUE!
31:35
August 28, 2019
Episode 132: Why I Would NEVER Pay $100 For A McDonald's Burger!!
Why I Would NEVER Pay $100 For A McDonald’s Burger!!!
27:29
August 27, 2019
Episode 131: Servicing Your Customer When The Job Goes More Than A Day
How To SERVICE YOUR CUSTOMER When The Job Goes More Than A Day
42:32
August 22, 2019
Episode 130: How To CHANGE CULTURE From The Bottom Up!
How To CHANGE CULTURE From The Bottom Up
23:34
August 21, 2019
Episode 129: HOW To Be SCALABLE In A SERVICE WORLD
HOW To Be SCALABLE In A SERVICE WORLD BRAND NEW EPISODE TONIGHT
29:34
August 20, 2019
Unofficial Episode: A Message YOU Need To Hear!
Lifes HARD.... But that's not an EXCUSE
15:35
August 19, 2019
Episode 128: DELIVERY or MESSAGE?
DELIVERY or MESSAGE WHAT is MORE IMPORTANT? FIND OUT TONIGHT at 9:00 PM EST!
30:42
August 15, 2019
Episode 127: Another Reason A Plumber Has Value!
ANOTHER REASON A PLUMBER HAS VALUE! WATCH THIS BRAND NEW EPISODE TONIGHT
35:24
August 14, 2019
Episode 126: Q&A With CF The Plumbing Sales Guy!
CF, THE PLUMBING SALES GUY, WILL TAKE YOUR QUESTIONS AND PROVIDE ANSWERS!!! TONIGHT AT 9:00 PM EST!!!
38:09
August 13, 2019
Episode 125: Have YOU Ever Messed Up?
Have YOU ever MESSED UP? We Probably ALL Have! So... WHAT SHOULD YOU DO WHEN YOU MESS UP??? FIND OUT TONIGHT AT 9:00 PM EST!!!
35:53
August 9, 2019
Episode 124: What Is RAPPORT?
WHAT is RAPPORT? WHY is it IMPORTANT? HOW do YOU BUILD IT?
26:48
August 8, 2019
Episode 123: What is VALUE PROPOSITION??
WHAT is VALUE PROPOSITION & WHY Does It MATTER?
44:20
August 7, 2019
Episode 122: WHAT Is Taking Place In EVERY CONVERSATION❓
WHAT Is Taking Place In EVERY CONVERSATION❓❓❓ FIND OUT TONIGHT AT 9:00 PM EST❗️❗️❗️
37:59
July 31, 2019
Episode 121: Another Reason A Plumber Has Value!
ANOTHER REASON A PLUMBER HAS VALUE! WATCH THE BRAND NEW EPISODE TONIGHT AT 9:00 PM EST!
45:28
July 26, 2019
Episode 120: Special Guest Tonight!
THE KEYS TO GIVING YOUR CUSTOMER AN EXPERIENCE! FEATURING SPECIAL GUEST CHRIS KOST! WATCH LIVE TONIGHT AT 9:00 PM EST!
32:46
July 25, 2019
Episode 119: How To Be Scaleable in a World!
HOW To Be SCALABLE In A SERVICE WORLD! WATCH THE NEW EPISODE LIVE TONIGHT AT 9:00 PM EST!
26:22
July 24, 2019
Episode 118: Why Do Objections Occur?
Why Do OBJECTIONS Occur? Watch LIVE TONIGHT At 9:00 PM EST To HEAR The ANSWER!!!
30:20
July 19, 2019
Episode 117: The 3 TOOLS Needed to Close EVERY Deal!!
The 3 TOOLS Needed To Close EVERY Deal!! Find Out What They Are TONIGHT!
15:18
July 18, 2019
Episode 116: Should I Go Live?
Should I Go Live On Facebook? Brand New Episode Tonight At 9:00 PM EST!
28:50
July 17, 2019
Episode 115: Special Guest Tonight!
LEARN FROM ONE OF THE TOP PRODUCERS IN THE SERVICE INDUSTRY! FEATURING SPECIAL GUEST: KRISTIE NELSON
46:58
July 16, 2019
Episode 114: How to Be Scalable in A Service World!
How To Be Scalable, In A Service World!
32:48
July 15, 2019
Episode 113: Another Reason Why A Plumber Has Value!
ANOTHER REASON WHY A PLUMBER HAS VALUE! WATCH LIVE TONIGHT AT 9:00 PM EST!!
36:43
July 12, 2019
Episode 112: Why We Don't Convert On Every Call Part 2
WHY WE DON’T CONVERT ON EVERY CALL: PART 2 NEW EPISODE TONIGHT AT 9:00 PM EST!
31:42
July 11, 2019
Episode 111: Why We Don't Convert On Every Call Part 1
Why We Don’t Convert On Every Call Part 1 New Episode Tonight at 9:00 PM EST!
36:13
July 10, 2019
Episode 110: AIM AT A SALE, EXPECT TO FAIL!!!
AIM AT A SALE, EXPECT TO FAIL!!! BRAND NEW Episode Tonight At 9:00 PM EST!
39:56
July 9, 2019
Episode 109: THE BIGGEST MISTAKE
The BIGGEST MISTAKE MADE When PULLING UP To The HOUSE. NEW EPISODE TONIGHT AT 9:00 PM EST!
37:12
July 8, 2019
Episode 108: The SECRET to GETTING REVIEWS and REFERRALS
The SECRET to GETTING REVIEWS and REFERRALS This ALONE can DOUBLE your REVENUE!!! FIND OUT HOW TONIGHT AT 9:00 PM EST.
29:59
July 4, 2019
Episode 107: If You Don't Sell Them, SomeONE or SomeTHING Else Will
If you don't sell them someONE or someTHING else will Check it out tonight
24:07
July 3, 2019
Unofficial Episode: What Kind of Salesman is the Best Kind?
What kind of Salesmen is the best kind? Find out tonight.   Unofficial episode to announce the future of the show!   Check it out!
22:39
July 2, 2019
Episode 106: Opportunities Are Usually Buried Right in Front of Us!
Opportunities are usually buried right in front of us. The problem is, we don't always feel like digging. 
17:41
June 28, 2019
Episode 105: Benefits, Features, and...
We all know what Benefits and Features are, or at least we should. But have we heard of the third one? Well, tonight we talk about that third one!!!
24:58
June 25, 2019
Bonus Episode: Our Responsibility
Tonight we talk about the responsibility of the making sure the customer doesn't get ripped off, by you AND anyone else!
11:11
June 20, 2019
Episode 104 Part 2: What Happens When You Get A NO
What Happens When You Get A NO AND you do everything your supposed to do AND they still say NO!
17:08
June 19, 2019
Episode 104 Part 1: What Happens When You Get A NO
What Happens When You Get A NO AND you do everything your supposed to do AND they still say NO!
16:04
June 19, 2019
Episode 103: The ONE Thing Your Customer IS Hearing
The ONE Thing Your Customer IS Hearing, And It's Not WHAT You Are Saying. This AND More On SERVICE DAILY LIVE The Show That Puts SERVICE Over Sales!
30:56
June 18, 2019
Another Unofficial Official Show from San Diego: ATTITUDE
Tonight we talk about attitude.
26:40
June 14, 2019
Episode 102: The BIGGEST mistake when it comes to...Offering Options!
Tunnel Vision - Yep, it is tunnel vision  How to Fix  AND Here about the HVAC guy that talked himself  out of thousands of dollars just the other day! This and sooo much more, Tonight!
39:23
June 12, 2019
Episode 101: Sales 101
3 Things That You HAVE To KNOW about Sales! Get it.. Episode 101, Sales 1...0...1.... See what I did there!?   Well Hopefully you see what we do here later when the show goes live! Or Now cause you are catching this on the replay... Either way, DON'T MISS IT!
33:56
June 11, 2019
Episode 100: Celebrating and Q&A!
Tonight we Celebrate 100 Episodes With a Q & A. Get your sales questions answered tonight. LIVE Plus. We are doing our BIG $150 Visa Giftcard Giveaway. This will be a fun episode. Dont miss it.
29:51
June 7, 2019
Episode 99: How Do You BUILD Value?
I call it Value Stacking What is it AND How do you do it? 9 PM Eastern Standard Time Zone The show starts right at 9 so dont miss anything.   We gave a way a giftcard to someone just for being first the other night! Join the community that's changing SERVICE forever! See YOU there
38:37
June 6, 2019
Episode 98: Heat Pump Water Heaters Any Good?
We talk about this, plus some new products that could help your customers SAVE money, but MAKE you more money! Also. HAPPY BIRTHDAY GIVEAWAY Yep. It's MY Birthday and I'm giving YOU prizes.
51:32
June 5, 2019
Episode 97: The KEY to avoiding " I want to think about it"
Tonight we are going to talk about the NUMBER ONE thing you have to be doing and HOW to do it, when it comes to avoiding the dreaded "Let me think about it" comment we hear from our customers.
35:12
June 4, 2019
Episode 96: What's The Main Thing I Do To Get My Ticket Average Up?
What's the main thing I do to get my ticket average up? Find out tonight, also as usual we talk Plumbing, Service, Sales and more!!! UPDATE: let's also talk about an incident involving me, that may or may not have just happened, about a time when I got upset because of a lack of SERVICE and a real Eye Opener to need for Plumbers. I may have raised my voice a couple of times.....  🙄
37:37
June 3, 2019
Episode 95: Free Sales Training for Service Plumbing Companies
I'm going to offer sales training to anyone in the Plumbing Industry I'm going to perform it Live on my show, this show, tonight's show. You will most likely increase your ticket average from just simply watching this show. The title tonight: I dont know. Im feeling compelled to go on a rant based on some things I have read recently online. I will attempt to keep this upbeat and happy, but I may just lose my cool a tiny bit tonight. Oh and a cool story about 3 time Olympian Gold Medal winner my wife and I met in Vegas. We hung out for about an hour and learned a lot! If you don't think there is value in plumbing, avoid this show at all costs!
25:15
May 31, 2019
Episode 94: THE MINDSET NEEDED TO Stop SELLING and START Building RELATIONSHIPS
TONIGHT We will uncover the OLD Mindsets and Learn the NEW Mindsets needed to get your customers to see the YES in your options! Don't MISS This Episode!
31:38
May 30, 2019
Episode 93: Part Duex, Joe Rhoades from Kinsey Plumbing
Who is he? What does he know? Chief Operating Officer and Partner of a Multi Million Dollar Service Plumbing Company out of Austin Texas! Nuggets of Gold GALORE!!!! Don't miss this episode! 
53:33
May 29, 2019
Unofficial Show: Culture in Vegas 😎
We are what we represent.
07:18
May 27, 2019
Episode 92 Part 2: What Happened?
Sorry about the technical difficulties!
02:56
May 24, 2019
Service Daily Live Episode 92: LEARN From The Best! 👊
SPECIAL GUEST WOOT WOOT Joe Rhoades Partner & Chief Operational Officer Of Kinsey Plumbing Services Kinsey Plumbing Services, A MULTI-MILLION Dollar Service Plumbing Company.   We are gonna reach down into Joe's soul and get some nuggets of gold for you tonight. If you are anywhere near the Plumbing, Service, or Sales Industry you are gonna wanna hear this!
28:37
May 24, 2019
Episode 91: The Reason Your Customer Thinks You Are TOO Expensive! 👀
If you are Service Plumbing Business Owner, Technician, CSR, Service Manager, ETC.... You need to hear this one!
30:49
May 22, 2019
Episode 90: Turning On The EAR! 👂
How to Get your customer to LISTEN! 👂 Also, a special giveaway 💸 and special announcement!📣 Tonight we go over the ABC's of TURNING THE CUSTOMERS EAR ON 🤯
54:26
May 21, 2019
Special Episode: Q&A ✍️
Ask your sales questions And I'll do my best to answer them
48:56
May 19, 2019
Episode 89: Service Daily Live! 🎉
Why Some Do And Why Some Don't There is one common denominator that often gets overlooked between those that perform at a HIGH level.   What is it, and how do you do it?
38:26
May 17, 2019
Episode 88: My Sales Journey 👣
Past Successes and Failures, what I learned in both situations!
35:24
May 16, 2019
Episode 87: The Three FEARS Every Customer Deals With 🧐
What are they?? Tonight we get into it! This is going to be a longer than normal edition as we get into the first step of my sales process.   Put aside an hour tonight folks.
54:08
May 15, 2019
Episode 86: The KEY 🔑 To Service
How do you provide it on a consistent basis? How do you make it natural?   The show that puts Service over Sales
44:41
May 14, 2019
Episode 85: The SECRET 🤫 To Culture
Tonight we have SPECIAL guests The Cisneros Brothers from California. They have a BOOMING business out In the High Desert.   You will not want to miss this! 
31:29
May 13, 2019
Episode 84: Are SALES Slumps Real? 🤷‍♂️
What to do if you find yourself in one! Tonight on SERVICE DAILY LIVE
23:25
May 9, 2019
Episode 83: Why Closing DOESN'T Matter 🧐
Saaaaaay Whhhaaaaaaattt!? That's right. Find out why tonight!!!
28:07
May 9, 2019
Episode 82: On The Road! 🚗
One of the HARDEST things to do in the home, but probably the MOST important! We are on the road coming live from CALIFORNIA! Don't miss tonights episode
25:38
May 7, 2019
Episode 81: I OWE YOU ONE! 👊
Q & A Night!  ❓❓ Let me answer any sales question you have.....  🤭
51:58
May 3, 2019
Episode 80: What is the Story 📚 You Are Telling Yourself?
Tonight Christopher Fresh interviews Patrick Leonard, owner of Plumbing Professionals in Birmingham Alabama! We are going to hear his story and also, why he believes so strongly in the story we tell ourselves and why it is important!
31:53
May 1, 2019
Episode 79: The BEST Way To Turn A NO Into A YES! 👍
The BEST way to turn any NO into a YES! Tonight we are talking about what to do, when the customer just wants to say NO! This will be a topic, you won't want to miss! Plus with the new set being a live set, you also get to enjoy a thunderstorm!
29:11
April 30, 2019
Episode 78: The Hardest Commodity to Gain, and the Easiest to Lose 💸
The hardest commodity on Earth to gain, and the easiest one to lose..... Tonight we talk about what that is, and how we can AVOID losing it!!!
29:57
April 26, 2019
Episode 77: These Three Things Are Important!! 💰
The 3 things that determine IF there is a transaction, and how BIG it is!
26:25
April 25, 2019
Episode 76: The ODDS are You're Charging Too Much! 🧐
The Odds are you're charging too much! How is that possible, when CF is always talking about VALUE?  Don't miss the show!
28:48
April 24, 2019
Episode 1: Official Unofficial Show? 🤷‍♂️
Tech issues...let's talk!
31:15
April 23, 2019
Episode 75: The DOC 👨‍⚕️ is in The House!
Doc Tom Shell with Tom Shell Plumbing out of Tampa, Florida We are going to interview him, talk SERVICE and just have some fun Y'all!
36:49
April 22, 2019
Episode 74: The POWER of STORY in SALES 🧐
Tonight we talk about how important stories are when we are in the home, how to use them, and why they work! Don't miss tonight's episode of SERVICE DAILY LIVE!
30:33
April 22, 2019
Episode 73: The HIDDEN MONEY 💰
The HIDDEN money you are missing, AFTER the call! What!? Yep, don't miss it! 
36:14
April 22, 2019
Episode 72: A Lesson Learned 🤓
The lesson I learned Kohl's, and I am not talking about discounts! Don't miss this, it has to do with.... well, just watch and see.
32:33
April 22, 2019
Episode 71: How to Get More Reviews! 📈
Wanna know how to get more REVIEWS? Google Facebook Angie's List Home Advisor We cover this and more tonight!!! 
37:42
April 19, 2019
Episode 70: THE QUESTIONS⁉️
The QUESTIONS ❓ that your customers ARE asking, but they AREN'T asking YOU!  🤭 And it's probably costing you the sale!😮
30:18
April 18, 2019
Episode 69: How Does the Lower Price at other Stores End Up Costing More? 🧐
How does a lower price at Lowe's, Home Depot, and ALL of the other BIG BOX stores end up costing the customer more? Find out what we are talking about on this edition of SERVICE DAILY LIVE!
35:07
April 18, 2019
Episode 68: The SECRET 🔑 To SERVICE in 2019!
We ARE Back and we are coming back strong with a GIVEAWAY!! ***NEW TIME 9:PM EST*** Don't miss this one... EPISODE 68: The SECRET to SERVICE in 2019! ALSO Tonight we take a look at a couple things. *What's NEW at The Plumbing Sales Guy *Whats Coming at The Plumbing Sales Guy *What's this means to YOU!
44:57
April 18, 2019
Episode 67: The HEART of Plumbing! ❤️
Plumbing has a heart? YEP! The Industry, The Home, and The Tech! Check out tonight's show🎥 SERVICE DAILY LIVE with Christopher Fresh 😎
29:25
March 27, 2019
Episode 66: Route 66 The Old School Route 📚
You know, it was amazing, until it wasn't.   Why things get abandoned and what that has to do with plumbing! ALSO, LAST NIGHT TO GET ENTERED: $100 VISA GIFT CARD GIVEAWAY
25:37
March 26, 2019
Episode 65: What's Your Passion? 💥
Tonight I have a special guest in the house Plumbing Business Owner BJ Tijerina joins me tonight!   Don't miss this episode!!!!!!!!
23:55
March 25, 2019
Episode 64: STRIKE While The Iron Is Hot!! 🔥
What is CF talking about?   Find out on this episode of SERVICE DAILY LIVE WEEKNIGHTS @ 9:30 PM EST
31:50
March 22, 2019
Episode 63: The Grind 💪
Yeah, it's a grind sometimes. The two things that will keep it from turning into a rut..... Don't miss it!
27:02
March 21, 2019
Episode 62: How In the World Can ANYONE Do This?? 🧐
What is the world is CF talking about??? Find out tonight on this edition of SERVICE DAILY LIVE!
30:17
March 20, 2019
Episode 60: How Can The Quick Yes Be A BIG NO??? 😬
Find out the answer to this question on this episode of SERVICE DAILY LIVE!
36:25
March 18, 2019
Episode 59: "If I can't SEE 👀 it, then I don't believe it"
Ever heard this before? What's this got to do with Plumbing and Service and Sales and the Show? Find out tonight at 9:30PM EST
37:34
March 15, 2019
Episode 58: The SMART Way To Sell 😎
Check it out tonight as talk about something that is so important, so new, so fresh, that you will not want to miss this one!
29:15
March 13, 2019
Episode 57: Productivity 👊
What are the things keeping your guys, or you, from being able to focus on the customer!? How to maximize each call by getting out of your own way! Not what you think, check out tonight's episode.
26:59
March 12, 2019
EPISODE 56: Special Show with a Special Guest 👏
Tonight we discuss the importance of OWNING it! What in world does that mean?
45:48
March 11, 2019
Episode 55: "I Have to Get Some More Estimates" 🤔
"I have to get some more estimates." Have you heard this before? Is it frustrating? Do you wish you could make it stop?   You might want to check this episode out if that's you!
33:57
March 8, 2019
Episode 54: It's About The Experience! 💥
The two simple things that another company taught their employees to say, and they built an EMPIRE because of it! Seriously! Folks we talk about this ALL the time, so you know whats coming........ IT's about the EXPERIENCE! Check out tonight's show as we talk about a couple of minor things you could be saying, or your techs could be saying to your customers that may just be the difference maker!
31:43
March 7, 2019
Episode 53: Value Proposition: The Guaranteed Yes! 👏
Offering more than you are asking for will do the trick every time. How do we do this in plumbing? Tonight we talk about it!
32:16
March 6, 2019
Episode 52: The Basics 📝
Tonight we talk about the basic things we can do on ACCIDENT, to keep customers from trusting us and believing anything we have to say! 
27:03
March 5, 2019
Episode 51: OVERCOMING OBJECTIONS! 💥
ALERT THE SHOW SOFTWARE FAILED SO WE JUST WENT LIVE THE OLD FASHIONED WAY........(the old fashioned way.. thats funny right there) Tonight we're going to talk about overcoming objections, and then how and why they exist! Lets talk about it a little bit!
30:54
March 4, 2019
Episode 50: Wow! Let's Celebrate 50 Episodes! 🥳🎉
WOW 50 episodes. Lets Celebrate. Tonight we are going to be doing a giveaway. We will cover some of the best points made on the shows. Entries will be for participation and for tagging friends into the comments. We will be giving away a few things...
50:25
March 1, 2019
Episode 49: The LOST Art! 🎨
It's something we should be twice as good at compared other things, but we just aren't for some reason. Tonight we are going to dive into that a bit!
30:51
February 28, 2019
Episode 48: Why Are Your Ticket Values Lower at The End of Day? 🧐
What is it that keeps your guys, or maybe you, from getting the BIG job after 2pm?   Yea, if you are like most Service Plumbing Owners, your guys are always seeming to get lowest ticket values, at the END of the day!
29:13
February 27, 2019
Episode 47: The Lesson I Learned on Accident 😅
Tonight we will look at SERVICE from a different perspective. Tonight I will share a story that will really give you an idea of how good..... or bad providing SERVICE can be!
30:14
February 26, 2019
Episode 46: This Important Mental Shift ✅
This ONE mental shift could change the way you look at diagnosing! FOREVER (or it won't at all and this was completely unnecessary).
23:57
February 19, 2019
Episode 45: Personality Differences! 🤓😒😁
Tonight we are going to go over personality types, how you might be able to identify them, and WHY it even matters!
35:48
February 19, 2019
Episode 44: The Plumber's Choice 🤨🤷‍♂️
Tonight we read the comments and answer YOUR questions! Come on, it's your chance to get your sales questions answered by CF.   He's got a monster in one hand and a mic in the other, don't miss it!
40:06
February 14, 2019
Episode 43: OPTIONS and The Argument Against Them 🌩
You have finally convinced me that OPTIONS are the devil (reference from Waterboy movie, just in case you didn't catch that on your own). Watch to find out why CF is says "OPTIONS" are the devil (again, still a Waterboy reference). 
33:40
February 14, 2019
Episode 42: Making the Connection 🤝
Tonight we talk about making the connection between the customers that buy everything versus the customers who want the minimum? Well tonight CF is gonna connect the dots so don't miss this episode!
39:26
February 12, 2019
Episode 40: How to AUTHENTICATE ✅ Your Sale!
Getting to the end and the customer isn't going with any of your options? Or they keep picking the smallest one? You just might not be AUTHENTICATING your sale.   Tonight we discuss this... and probably more (as usual) 
32:41
February 7, 2019
Episode 39: Giving Sales a Bad Name 😕
This just has to be said. Overcoming Objections Techniques- The "One Liners" that gave sales a bad name!   If you are doing this, PLEASE STOP!
20:57
February 6, 2019
Episode 38: Why Aren't You Believable? 🤔
You probably are believable, but if you aren't, there is a good chance you don't realize it, or why!
29:21
February 5, 2019
Episode 37: Avoiding the WRONG 😬 Topics
Tonight we are going to talk about something we often get confused on, and it gets us talking about the WRONG stuff with the customer!
34:00
February 3, 2019
Episode 36: What is the Ingredient to BIG 💪 Purchases?
Tonight we are going to cover the ingredients needed for consumers to become the biggest possible opportunity.   Not the biggest possible option you offer, but the biggest possible opportunity.  
49:19
February 1, 2019
Episode 35: Putting the Customer at Ease 😌🌴
This episode we talk about things you should be doing at the job that have nothing to do with plumbing! These things will be the difference between the customer being able to pick the bigger options, or always picking the lower options...or no options at all!
28:04
February 1, 2019
Episode 34: Having the Right Equipment is IMPORTANT! 👊
This episode I'm talking about a few things that are essential to have in the truck BEFORE you get to the customer's house!
29:58
January 30, 2019
Episode 33: New Products! 😱
Yep, tonight we are going to talk about new products! Come check out the things you can be offering your customers, or your competitor will beat you to it!
31:56
January 30, 2019
Episode 32: What If?! 🤷‍♂️
What if you could double your ticket average tomorrow, and only improve it from there?  Too good to be true? Believe it or not, it's very simple and I can prove it!
27:20
January 30, 2019
Episode 31: You ARE Enough! ☺️
You are enough! I'm not just talking about you, but the VALUE you bring! Tonight we are going to talk about something most plumbing business owners, plumbers, and people in general DRASTICALLY misunderstand.
27:12
January 30, 2019
Episode 30: HEAD TRASH! 🗑
The reason your calls sometimes feel like trash, is likely because of YOUR head trash!
36:19
January 30, 2019
Episode 29: Take 2 Steps Each Step...Wait What??! 😳
Take two steps each step...wait what??!  Yep! CF will cover this and MORE! If you MISS this episode you might MISS your next sale!!
28:40
January 30, 2019
Episode 28: Who is Your Competitor? 🤔
Who is your competitor? Probably not who you think! Update: We lost connection at minute 19 but reconnected at 21:25. Just skip that minute to continue listening.
40:30
January 30, 2019
Episode 27: Overcoming Customer OBJECTIONS 💥
The OBJECTIONS 💥 that happen, before the customer even calls 📞 you! Tonight, we uncover what those are. 
24:33
January 19, 2019
Episode 26: The First Thing To Do When Serving Customers 👊
 FIRST thing you have to do, or NOTHING else matters💥 This is the first thing you should be doing when SERVING your customer!😎 
26:25
January 19, 2019
Episode 25: MAKE IT HAPPEN! 🔨
Sometimes we don't know how to make it happen. Sometimes we don't know why we should make it happen. And a lot of times, we don't even know what we are making! Well, today we cover those 3 things! 
24:18
January 19, 2019
Episode 24: Appreciation 💗
Who, What, When, Where, AND Why! 
24:22
January 19, 2019
Episode 23: Attitude 😁 is EVERYTHING!
Of course we have all heard of the book "Attitude is Everything", or maybe we haven't!? In either case, it's real folks. Today, we are going to see how this applies in several different areas of a SERVICE call! 
26:30
January 19, 2019
Episode 22: The Importance Of Culture! 👁
The Importance Of Culture!
30:02
January 19, 2019
Episode 21: Maintenance Agreements 📝
You ASKED for it, so I am going to TALK about it! Let's cover maintenance agreements and what I think about em'! 
32:37
January 19, 2019
Episode 20: Value Proposition ⚖️ And HOW To Create Offers
 A LOT of you have been wanting to know how to use the 3 options method. Some specifically asked about DRAINS. SO.....  Today we talk VALUE PROPOSITION and HOW to create offers when running drain calls! If you miss this episode, you could miss out on hundreds or even thousands of dollars and more importantly, keep your customer from THROWING MONEY DOWN THE DRAIN - LITERALLY! 
28:06
January 19, 2019
Episode 19: Why Closing Doesn't Matter!? 🤔
What? Yep, closing is just a "tactic" for those who fail to build a relationship. Instead, these 3 things ensure the "close" before closing is even a topic! 
32:19
January 19, 2019
Episode 18: Diagnosing 🔬
 Diagnosing, and the most common MISTAKE made while doing it! 
23:01
January 19, 2019
Episode 17: The Skill Of Listening 🤫😶
The things you probably don't do, 👂 that you need to be doing when listening! 
14:26
January 19, 2019
Episode 16: Plumbing Sales 101 📔
PLUMBING SALES 101 : THE RECIPE OF A SALE! Today we are going to cover the 3 ingredients of a sale.🥚🍳🍛
20:20
January 19, 2019
Episode 15: Three Questions To ALWAYS Ask 🤔
The 3 things you HAVE to ask BEFORE...❓❓❓ you can make repair or replacement suggestions! 💥 Otherwise, it just ain't SERVICE!👊😎💯 
14:31
January 19, 2019
Episode 14: Three Elements Of INTEGRITY ☘️
Three elements of having INTEGRITY when it comes to SERVING your customer! 
12:31
January 19, 2019
Episode 13: The KEY 🔑 To Making CONNECTIONS 😁!
The KEY 🔑 To Making CONNECTIONS 😁!
13:10
January 19, 2019
Episode 13: Why Are You Losing Customers?! 😳
Why are you losing the customers 😳 you don't even know you are losing!? 
12:48
January 19, 2019
Episode 11: The DIFFERENCE Between A GOOD And A GREAT Company 💥
The DIFFERENCE Between A GOOD And A GREAT Company
14:44
January 19, 2019
Episode 10: The Secret To Finding The Sale After You Have LOST It!💥
The Secret To Finding The Sale After You Have LOST It!💥
11:12
January 19, 2019
Episode 9 🎥: The SECRET To OBJECTIONS And WHY They OCCUR!💥
The SECRET To OBJECTIONS And WHY They OCCUR!💥
15:01
January 19, 2019
Episode 8: Knowing When To Not KNOW 💥
Knowing When To Not KNOW 💥 😶Wait what!?
12:42
January 19, 2019
Episode 7: Back to the Future!⏱
 The secret to making YOUR plumbing company DIFFERENT!
15:01
January 19, 2019
Episode 6: Motivation 💥 Monday!
 Better than a cup ☕️ of coffee!
14:19
January 19, 2019
Episode 5: The Sixth Sense
The Sixth Sense
13:40
January 19, 2019
Episode 4: Why Closing Doesn't Matter 🤷‍♂️
Why Closing Doesn't Matter.
14:43
January 19, 2019
Episode 3: The Secret of Building TRUST
The Secret of Building TRUST!
09:43
January 19, 2019
Episode 2: Understanding What Your CUSTOMER Wants!
Understanding What Your CUSTOMER Wants!
12:57
January 19, 2019
Episode 1: The Secret to GROWTH! 👊
Don't miss today's episode of SERVICE DAILY LIVE where we are going to uncover the secret to getting your company in position to GROW! 
08:23
January 19, 2019
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