In today's show, Calvin Stovall explains how an Iconic company like HIlton Worldwide focuses on not just Customer Experience, but the Employee Experience. It's never been as important as it is today to focus on your team and make sure they are engaged and appreciated.

Here is a little more about Calvin:

Calvin Stovall is the CEO, Chief Experience Officer and Iconicity Enthusiast for ICONIC Presentations, LLC. He specializes in delivering high-energy, customized keynote presentations for organizations that desire to reach or maintain ICONIC status.

Calvin focuses on delivering the perfect blend of:

Business concepts
Story-telling
Music Themes

His presentations bring home an impactful message that touches both the heads and hearts of his audiences.

Armed with more than 25 years of experience in the hospitality and non-profit services industries, Calvin’s audiences learn real-life, hands-on practical customer experience and leadership principles which can be easily applied to business challenges today.

Calvin was born and raised in the infamous Cabrini Green housing projects in Chicago during the era of the iconic 70’s syndicated television show, Soul Train. Calvin’s enthusiasm and immeasurable passion for music has continued throughout his adult years.

Today, he leverages his life experiences as a business leader along with the universal language of music to engage and connect with his audiences. He has energized and motivated people nationwide with his high-content, unorthodox, and humorous platform.

Calvin holds an undergraduate degree in Business Administration from Chicago State University and a Master’s of Hospitality Management from Cornell University School of Hotel Administration. He currently resides in Charlotte, NC with his two boys, Caden and Carson.

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