Abrupt Future. The Future of Work Happened Faster Than we Thought.
By Benoit Hardy-Vallée
For HR executives and transformational leaders. Each week we feature conversations with experts in leadership, management, human resources, culture and technology to help you succeed in this new normal. Benoit Hardy-Vallee covers topics such as Virtual Workforce Management, Distributed Leadership, Online Culture, Digital HR and Employee Experience.
The kind of task or activities that tend to be automated
Where should leaders start
How people react to automation
How to handle concerns about automation
How automation technology will evolve
· Richard Schnitzel: Website
On military leadership, resilience and thinking, an interview with Richard Lawrence, 04/12,2021
While serving in the military, Richard was posted in Northern Island, Iran, and Afghanistan. Post leaving the Army, he sought ways to bring his experience and knowledge to the business. He married his military experience and business knowledge into one and launched CounterStrike. The company is responsible for handling all aspects of corporate problem-solving, planning, and resilience training.
what business can learn from the military
the biggest misconception about the military
how can military techniques help improve resilience
How to apply Wargaming in the workplace
What leaders can do to help their staff be more resilient
James Kelley is the CEO & Co-Founder of qChange, a real-time end-to-end Leader Experience Solution that prompts, measures, grows, and predicts leader success in Microsoft Teams. In August 2020, the first product - Leader Experience (LX) was launched in Microsoft Teams. LX is a low-touch high-impact solution that improves leadership development with real-time prompts, measurement, feedback, and growth. qChange partners with employee experience, coaching, and assessment organizations that have relationships with large global organizations.
What was the driver behind launching qChange?
James discusses the power of creating an engaging meeting culture by asking the right questions.
Are you having a one-way conversation or a two-way dialogue?
James points out how psychological factors are affecting an organization’s growth?
What is a top-down approach in a meeting?
Do we spend a lot of time in the same agenda-based meetings?
Is it an absolute necessity to attend meetings?
Are the employees adding value in discussions, asking questions or bringing some impact to the table?
James discusses how qChange is aimed to help leaders show up better in meetings?
How to drive more inclusions in meetings?
Jordan Boesch is the CEO and Founder of 7shifts, a labor-management platform used by about 16,000 restaurants across North America. 7shifts allows restaurants to control labor, manage staff, manage compliance issues, and keep staff engagement high by providing a mobile app to the employees. Starting out as a side hustle, eventually, 7shifts made enough money for Jordan to quit his software engineering career and focus on changing the restaurant industry!
● How did Jordan come to start 7shifts?
● What is the experience for the managers and employees?
● How does 7shifts changing the employee experience?
● What does the future look like for restaurant workers and those outside the food industry?
● Jordan discusses employees’ desire to learn and advance their skills.
● What else would Jordan like to change in the restaurant industry and how does technology impact that?
● Jordan discusses the opportunities in front of 7shifts.
Mark A. Herschberg is the author of The Career Toolkit, Essential Skills for Success That No One Taught You. From tracking criminals and terrorists on the dark web to creating marketplaces and new authentication systems, Mark has spent his career launching and developing new ventures at startups and Fortune 500s and in academia. He helped to start the Undergraduate Practice Opportunities Program, dubbed MIT’s “career success accelerator,” where he teaches annually. At MIT, he received a B.S. in physics, a B.S. in electrical engineering & computer science, and a M.Eng. in electrical engineering & computer science, focusing on cryptography. At Harvard Business School, Mark helped create a platform used to teach finance at prominent business schools. He also works with many non-profits, including Techie Youth and Plant A Million Corals. He was one of the top-ranked ballroom dancers in the country and now lives in New York City, where he is known for his social gatherings, including his annual Halloween party, as well as his diverse cufflink collection.
Leadership, networking, negotiation, teamwork, effective communication–all skills we’re told are essential for success, but skills rarely ever taught. Mark and Benoit discuss how these
what is missing from secondary education
Why we all need a career plan
What "learning beyond your role" means
How being an interviewer helps become a better interviewee
Influential vs. positional leadership
How should people build their network
How systems are designed to incentivize unethical behavior
A conversation with Jeff Wald, Founder of Work Market (now an ADP company). Jeff has founded several other technology companies including Spinback (eventually sold to Salesforce). He is an active angel investor and startup advisor, as well as serving on numerous public and private Boards of Directors. Jeff is the author of The End of Jobs: The Rise of On-Demand Workers and Agile Corporations.
Lessons from past industrial revolutions
The real size and impact of the on-demand labor market transformation
Robotics and Automation
The challenges of upskilling
The $10M "Future of Work Prize"
A conversation with Graham Thornton, CEO of Change State and Podcast host at the Changing State of Talent Acquisition.
The evolution of Talent Acquisition - where were we 10 years ago? What was it like to apply for a job, what kind of technology were TA leaders using?
How do employers today stand out to attract top talent?
The importance of marketing and relationship management in TA
Common mistakes that organizations make in trying to evolve their TA process?
Candidate nurturing and the future of TA technology
A conversation with 2 of the authors of a new research report on how labour market could evolve by 2030.
Context and drivers behind the “Ahead by a Decade” research (https://brookfieldinstitute.ca/ahead-by-a-century-employment-in-2030/)
Occupations that are forecast to change
Which skills are foundational for the workforce of the future
In May, the Urban Analytics institute released a research report on “Telework during COVID-19 lockdown in Canada” that analyzes the prevalence of work from home (telework) and its impact on transportation and real estate in urban context
The magnitude of telework during COVID-19 lockdown
Why was telework not more common beforehand, even if technology made it possible
Impact on traffic, traffic congestion, housing affordability and commercial real estate
A conversation with Shonna Waters, VP Behavioral Science, Professor, Author, Certified Leadership Coach at BetterUp.
· How BetterUp uses behavioral science to help employees and organizations to grow
· Why resilience is increasingly important for organizations
· How to build resilient organizations and resilient leaders
· How coaching improves resilience and other benefits of coaching
· The future of leadership development
Resources for thriving in unprecedented times
A conversation with Imran Mouna, Co-founder of InStage, a company who develop VR software to rapidly improve soft skills.
· Background on launching InStage
· How to you use VR in learning
· The benefits for VR learning
· When is VR most effective for learners vs. when it is not
· The impact of the COVID19 crisis on VR
· What inStage is working on
· The future of VR
A conversation with Maaz Rana, co-founder & COO, and Maurice Forbes, HR Solutions Consultant, at Knockri (https://www.knockri.com/)
Knockri is an AI skills-based assessment tool, that helps reduce unconscious bias and shortlists the best fit job candidates to interview, during the early screening process of hiring
How AI systems can figure who should be short-listed, and how it increases diversity
The story of Knockri
What should organizations do to really reduce discrimination and racism
Racism, the Canadian way
The forgotten story of Africville
A conversation with Dave Cook – PhD Researcher, Anthropology, UCL (University College London).
What are “digital nomads” and what Dave learned about them in his 7-year research on remote work and digital nomads
The typical path, entry point or background in this way of living and working
The use of "disciplining practices to manage work/leisure boundaries”- digital mediated time management, self-regulation, skills maintenance, image management and personal branding.
Key trends that will shape the future of how we work
More information at https://www.eworklife.co.uk/
Original research: interim 4 years findings
Five workplace trends will shape life after lockdown
Specific article on digital nomads
Articles issuing guidance on working from home for those new to it.
Some non-English/International syndications
A conversation with Dr. Benjamin Granger, Sr. Principal | XM Catalyst XM Institute at SAP Qualtrics.
Definition and clarifications on Employee Experience (EX) and Experience Management (XM)
How can HR leaders embrace XM in HR and avoid the “ad-hoc employee surveying or disjointed EX efforts”
What is instrumental to manage the Working-From-Home Employee Experience
How to adjust your EX program in times of crisis
How employee expectations will change post-COVID
How can organizations prepare for these changes
The future of EX and XM programs
Qualtrics XM institute: https://www.qualtrics.com/xm-institute/
Ben's publications: https://www.qualtrics.com/blog/author/benjaming/
XM Professionals Network (XMPN) Online Forum https://www.qualtrics.com/community/categories/XMPN
A conversation with Amir Salihefendić, Founder and CEO of Doist. (https://doist.com)
The backstory – how Amir came with Doist, what the experience is like for the user
How to balance synchronous and asynchronous communication
Upside and downside of async
Suggestions on adopting async for an organization that is not used to it
Creating a culture and a sense of community in a remote workplace
Remote Work Guides: https://doist.com/blog/remote-work-guides/
A conversation Mariano Suarez-Battan, CEO or MURAL.
The nature of imagination work
The story and use of MURAL
Remote vs in-person imagination work
Best practices for online creative work and collaboration
Online imagination work and asynchronous communication
The new normal and the future of imagination work
A conversation with Laurel Farrer CEO of Distribute Consulting, Founder of the Remote Work Association and a Writer for Forbes magazine and other business publications
The economic impact of virtual jobs and how can it benefits cities, communities and economies
The benefits of remote work for organizations
Guidelines to establishing a virtual operational model
How telework can improve diversity
The impact of remote work on mental health, and the safeguards that organizations can put in place
Closing the cultural gap between on-site and off-site workers
A conversation with Hailley Griffis, Head of Public Relations at Buffer, a fully distributed organization of 85 people living and working in 15 countries around the world, as well as co-host of the MakeWorkWork podcast.
For the last few years, Buffer publishes a State of Remote Work Research report (https://lp.buffer.com/state-of-remote-work-2020). In this episode we explore the key insights and their meaning for the future of work.
Background on the research project and Buffer's own commitment to being fully remote
What respondents think about remote work
The main benefits and the top challenges of remote work
Why some people don’t recommend remote work
Recommendations for communicating asynchronously
How to make collaboration and communication flow better
With Pr. Dr. Andreas Eckhardt, Professor of Human Resource Management at the German Graduate School of Management and Law (GGS), an expert in Digital Transformation in HR Management and on the Adoption, Diffusion, and Use Of Information Systems.
Organizations that succeed in establishing remote working practices
The challenges faced by remote workers
Collaboration accross locations, time zones, and schedules
Establishing virtual trust
Why the social ties among virtual co-workers are stronger
Professional personas when working from home.
How the rapid, forced virtualization of work is received by the different
generations at work
Generations and the use of technology at work
The leadership behaviours that are needed to effectively lead a virtual team
The virtual team’s challenges that can impact engagement and how to overcome them
What “followers” should do to better support and enable their leaders
What HR can do to help leaders and business units
A conversation with Laura Hambley from Work EvOHlution.
What “distributed work” is
The biggest myths about distributed work
Personality and distributed work
Self-management in work from home
What should managers be doing to better manage their teams