AI Business Podcast

Sharon Mandell CIO at Juniper Networks joins the AI Business Podcast to discuss how the networking firm is using generative AI.

Ebru Binboga, director of data AI and automation for United Kingdom and Ireland at IBM technology sales, joins the AI Business Podcast to discuss Watson X, IBM's groundbreaking generative AI enterprise platform.

Philippe Rambach joins AI Business Editor Deborah Yao to discuss how Schneider Electric uses AI to meet its sustainability goals and also helps its customers meet theirs. He shares his views on generative AI as well and explains why he believes it is a niche capability for companies, at least for now.

Customer experience (CX) has emerged as one of the early beneficiaries of the AI boom. From real-time agent guidance to chatbots that can resolve customer needs through human-like conversation, the benefits of AI for CX done right are not just theoretical, they’re happening right now. Join Catherine Forino (Sr. Product Marketing Manager, NICE) and Sean Rothwell (Director, Marketing, Digital Solutions CX, NICE) as they answer questions about AI’s role in reshaping customer experiences. 

Tim Russell, the chief technologist of CDW U.K., speaks with AI Business contributor Tom Taulli to discuss customer concerns around generative AI, including security, FOMO, and confusion about its use.

Beena Ammanath, global head of the Deloitte AI Institute, joins AI Business Editor Deborah Yao to discuss five key steps organizations can take to ensure that their board members and business leaders are prepared to face a future shaped by AI.

Heather Lane, senior architect of data science at athenahealth, talks to Omdia analyst Andrew Brosnan about AI’s potential to alleviate administrative burdens and prevent burnout in health care.

Elliott Young, CTO of Dell Technologies EMEA, talks to Ben Wodecki about AI and multicloud, including how businesses can run generative AI across multiple environments effectively.

Rahul Auradkar, executive vice president and general manager of unified data services and Einstein at Salesforce, joins AI Business Editor Deborah Yao to discuss the Einstein platform and other key AI initiatives.

Stephanie Covert, executive vice president of software at FICO, joins AI Business Editor Deborah Yao to discuss the credit-scoring giant's transition to an AI-enabled platform in a highly regulated industry.

Kunal Purohit joins AI Business Editor Deborah Yao to talk about scaling AI for the enterprise. He cited the four stages of digital transformation and what factors, both technical and cultural, are hindrances to faster deployment. He also names the most common mistakes enterprises make in adopting AI.

Leslie Shannon, head of Trend Scouting at Nokia, talks to Ben Wodecki about AI, the metaverse, and the future of VR.

Anoop Cherian, senior principal research scientist at Mitsubishi Electric Research Laboratories, tested the reasoning skills of large language models in a set of logic puzzles to see if they are smarter than young kids.

Peter Weckesser, chief digital officer of Schneider Electric, speaks to AI Business Editor Deborah Yao about his company's hub-and-spoke AI configuration and shares their generative AI ROI. He also offers advice for other executives looking to deploy AI in the enterprise.

Traci Gusher, EY Americas data and AI leader, and David Guarrera, its generative AI leader, spoke to AI Business Editor Deborah Yao about best practices for assembling an AI workforce. They say it is not as expensive or difficult as one might think since for most companies there is no need to hire elite engineers. Also, they believe prompt engineering will not last as a solo career in the future.

Arthur Hu, Lenovo's global chief information officer and chief technology and delivery officer of its services and solutions group, cuts through the hype of generative AI deployment in the enterprise and observes that running inference on trained models might be more expensive than expected.

Laura Plunkett and Luke Butler, executive directors of Startup Engagement at Comcast NBCUniversal LIFT Labs, joins Deborah Yao to talk about the AI startup landscape and what makes their accelerator unique in the enterprise space.

Wipro's Global Chief Privacy Officer Ivana Bartoletti spoke with AI Business Editor Deborah Yao about what makes the EU AI Act different from AI regulations elsewhere − and why the changing nature of AI makes it more complex to regulate than nuclear energy.

Luka Crnkovic-Friis, head of AI at King, the makers of Candy Crush and other popular mobile games, talks to Ben Wodecki about how AI can accelerate gaming development. Luka outlines King's data-focused approach to development and explains how the gaming industry has shifted in the last 12 months amidst the AI wave.

Johnathan Menard, vice president of product, analytics at Experian Health, talks to Omdia analyst Andrew Brosnan about using AI to reduce health care costs by automating administrative tasks, which will also improve staff burnout rates. Deploying AI to bring out deeper insights from aggregated data will also lead to better decision-making among providers. But the cost of AI deployment and lack of workforce with relevant skills are hampering adoption.

Stitch Fix CTO Sachin Dhawan joins AI Business Editor Deborah Yao to discuss how the e-commerce company is using AI/ML to hyper-personalize fashion recommendations for customers and even create a 'personal store' for each individual -- all while keeping a human stylist in the loop.

Samantha Tucker-Samaras, Unilever's global vice president for science and technology, beauty and personal care R&D joins Omdia analyst Mark Beccue to discuss how one of the world's largest consumer goods companies applies AI across a host of products and research.

BCG’s chief AI ethics officer, Steve Mills, joins AI Business Editor Deborah Yao to talk in detail about how enterprises can implement responsible AI to help avoid existing and emergent risks. Generative AI poses a particularly tricky problem in what's called a 'massive capability overhang.'

Aflac CIO Shelia Anderson joins AI Business Editor Deborah Yao to talk about the insurer’s AI journey from idea to deployment and what the company learned along the way. She said AI models are not a ‘set it and forget it’ endeavor and explains Aflac’s thinking on generative AI.

Shutterstock's Chief Product Officer Meghan Schoen talks to Ben Wodecki about the company's generative AI strategy, why partnerships are critical at this stage of innovation and also shares what's to come.

John Humphrey, head of data platform product at Mailchimp, talks to AI Business Editor Deborah Yao about how marketers can use AI to improve their email marketing. He also discusses skills modern marketers need to have in the AI age.

David Joosten, president and CEO of Vodafone US, joins AI Business Editor Deborah Yao to talk about how AI is enhancing processes externally with customer relations and also internally, by improving the workflow for employees.

Peter Shen, head of digital health - North America for Siemens Healthineers, talks to Omdia analyst Andrew Brosnan about the impact of AI on the health care sector, including digital twins, regulation, clinician concerns, and more.

Luc Julia, Renault’s chief scientific officer and co-creator of Siri, speaks to AI Business Editor Deborah Yao to rectify misconceptions about AI. He explains why ChatGPT should not be used in search, debunks Elon Musk’s claims that fully autonomous driving is achievable and expounds why even quantum computing cannot usher in artificial general intelligence − because humanity just has a certain je ne sais quoi that machines cannot duplicate.

In this episode, Mounia Lalmas-Roelleke, Spotify's senior director of research, speaks to AI Business Assistant Editor Ben Wodecki about how reinforcement learning powers user personalization experiences. She also explored the streaming platform's approach to generative AI, teasing what's to come, and offered advice on dealing with research setbacks.

Chintan Mehta, EVP and group CIO of digital innovation and strategy at Wells Fargo, joins AI Business Editor Deborah Yao to discuss successful use cases of AI in finance, as well as lessons learned from a failed AI project. Mehta shared why Wells Fargo chose Google's LaMDA over OpenAI's GPT and explains how large language models will transform the customer experience.

Laurence Lee, second permanent secretary of the U.K. Ministry of Defence, talks to AI Business Assistant Editor Ben Wodecki about the future of AI in warfare. Lee explains why warfighting without AI means risking the U.K.'s military edge and ability to keep its citizens safe. He also describes what it's like to work with allies and what the U.K. is doing to develop its AI workforce.

In this episode, Omdia analyst Mark Beccue speaks with AI Business Assistant Editor Ben Wodecki to unearth the rapid rise of generative AI. The pair talk about text-to-image use cases, the issues around copyright and if an AI could generate good disco music. 

Danny Lange, senior vice president of AI at Unity, tells AI Business Assistant Editor Ben Wodecki why Meta's view of the metaverse is not broad enough and how gaming can play several roles in virtual and immersive worlds. He also recounts his time at Uber and believes generative AI is crossing a chasm.

Petrina Kamya, head of AI platforms at Insilico Medicine, talks to Andrew Brosnan, principal analyst in AI and Applied Intelligence at Omdia, to take a deep dive into the intricacies of AI-powered drug discovery.

In this episode, Dave Kang, Capital One's senior vice president and head of data insights, speaks to AI Business Assistant Editor Ben Wodecki about responsible machine learning and data governance in the financial services industry.

Jasmeet Singh, global head of manufacturing at Infosys, speaks to AI Business Editor Deborah Yao about getting businesses prepared to enter the metaverse. His company has launched a metaverse foundry that will pull together the technology and skillsets to enable enterprises to capitalize on this new way of working.

Robert Nestor, U.S. CEO of SoftBank-backed Qraft, joins AI Business Editor Deborah Yao to talk about how AI is changing the wealth management industry. A former executive from Vanguard and BlackRock, he discusses how AI can substantially change the industry -- and help advisors especially during volatile markets.

AT&T's chief data officer Andy Markus joins AI Business Editor Deborah Yao to discuss how the telecom giant uses AI to manage petabytes of data across its global network and deliver key insights for business managers. He also talks about the rise of AT&T’s citizen data scientists as enabling the democratization of AI across the company, which can boost business value by 5x or more – and reveals whether he thinks AI can ever be sentient.

In this episode, Ondrej Burkacky, global co-lead of McKinsey's semiconductors practice, joins AI Business Assistant Editor Ben Wodecki to discuss the ongoing chip shortage. Two years on is the end in sight? Is the crisis over? Will we ever be able to purchase a PlayStation 5?

In this episode, Peter Stone, executive director of Sony AI, joins AI Business Assistant Editor Ben Wodecki to discuss this year's RoboCup and the AI that can beat you at Gran Turismo. 

Dell UK CTO Elliott Young talks to AI Business Editor Deborah Yao about keeping AI models accurate by avoiding AI drift, what measures to put in place for proactive prevention and why avoiding it is key to AI performance. Also, he reveals what keeps him up at night.

The AI Business Podcast returns - with a new lineup!

AIB stalwart Ben Wodecki gets a new title and some new friends - visionary business and tech journalists Deborah Yao and Mukul Pandya join the pod's roster to bring you some insightful and engaging conversations about AI, machine learning, data, business intelligence and much, more more — new episodes coming every other week!