Association of Insurance Compliance Professionals
By Sinead Carthy
Association of Insurance Compliance ProfessionalsAug 03, 2021
Affordable Care Act
Join Sam Garro, Senior Vice President of the Compliance Department at Philadelphia Insurance Companies, as he sits down with Lou Penn to discuss the Affordable Care Act and how it can provide health insurance to those who don’t otherwise have access to a health plan. This podcast explores the purpose of the ACA, the various levels of plans that are offered as well as other key features.
Featuring: Lou Penn
Hosted by: Sam Garro, Senior Vice President of the Compliance Department, Philadelphia Insurance Companies
Planning for a Catastrophe to Happen? Yes for Insurance Companies
When catastrophes happen, insurance companies are expected to respond quickly to assist insureds who have suffered a loss as a result of the catastrophe. Many states require that these companies have plans in place prior to the event and that these plans are filed with the state, including contact information. Join Sam Garro, Senior Vice President of the Compliance Department at Philadelphia Insurance Companies, as he sits down with James Bryant, Sr. Manager of Business Continuity Management for Tokio Marine North America Services, to discuss those requirements and how insurance companies get ready for the next catastrophe whether it is a hurricane, earthquake, flood, or any other catastrophic event.
Featuring:
- James Bryant, Sr. Manager of Business Continuity Management, Tokio Marine North America Services
Hosted by:
- Sam Garro, Sr. Vice President, Compliance Department, Philadelphia Insurance Companies
You’ve Graduated: How Insurance Could be the Perfect Industry For You!
Join Will Biernat, a recent Insurance and Risk Management graduate from the University of Central Arkansas, and AICP student engagement committee member, as he sits down with Cynthia Burleson and Sean Cox to discuss the completely different paths they took into the broad field of Insurance Compliance, while utilizing many of the same strategies to help them advance their careers. Cynthia now serves as the Audit and Compliance Manager with K2 Insurance Services, LLC, while Sean serves as President at First Consulting.
Featuring: Cynthia Burleson, K2 Insurance Services, LLC
Sean Cox, First Consulting
Hosted by: Will Biernat, AICP Student Engagement Committee
Diversity, Equity & Inclusion – A Conversation with Larry Oney, Chairman of HGI Global
Join Wendy Hicks, Senior Contract and Compliance Consultant at Coulter and Associates, Inc., as she sits down with HGI Global Chairman, Larry Oney, to discuss how his journey, with all of the challenges he faced and successes he experienced, helped to shape the DE&I program at HGI Global.
Featuring: Larry Oney, Chairman, HGI Global
Hosted by: Wendy Hicks, Coulter and Associates, Inc.
Understanding Pronouns
A pronoun is a term used to substitute a person’s name when referred to in the third person. In recent years, many of us find ourselves being invited to “offer our pronouns” in meetings or in writing, in both social and professional situations. Here are a few examples of pronouns people may offer:
- He/him/his
- She/her/hers
- They/them/their
- A combination of the above
What does all of this mean? Why are people invited to offer their pronouns? Why can “they/them/their” be used to refer to a single individual? How can I ensure I’m using pronouns correctly and appropriately?
Join Joni Watke of Academy LGBTQ and Thomas Houck of Thomson Reuters as they answer these and other questions related to the use of personal pronouns.
Hosted by: Thomas Houck, Thomson Reuters
Featuring: Joni Watke, Academy LGBTQ
Surplus Lines – Insurance for the Difficult to Insure
What happens to those insurance customers who have difficulty getting insurance because of their size or the nature of their business, such as a company that manufactures explosives? They may be able to find coverage in the surplus lines market. Join Sam Garro, Senior Vice President of the Compliance Department at Philadelphia Insurance Companies, as he sits down with Andrew Adams, President at River Valley Underwriters, Inc., and Nicole Zayac, counsel in Willkie Farr and Gallagher, LLP’s Corporate & Financial Services Department and a member of the Insurance Transactional and Regulatory Group, to discuss thismarket, how it operates, why it differs from standard insurance and describe the unique way in which it is regulated. Surplus lines is a multi-billion dollar business. Find out what it’s all about in this exciting podcast.
Featuring: Andrew Adams, President, River Valley Underwriters, Inc.
Nicole Zayac, Counsel in Willkie Farr & Gallagher, LLP's Corporate & Financial Services Department
Hosted by: Sam Garro, Senior Vice President, Compliance Department, Philadelphia Insurance Companies
Diversity, Equity & Inclusion at Acceptance Insurance – A Conversation with Alicia Crenshaw & Pam Magee
Alicia Crenshaw, Sr. Director of Compliance at Acceptance Insurance sits down with Acceptance’s Sr. Director of Culture and Engagement, Pam Magee, who previously served as the Director of Diversity and Development at Broadcast Music, Inc., to discuss the evolution of DE&I at Acceptance, why allyship is important, and what DE&I might look like for the next generation of young professionals.
Featuring: Pam Magee, Sr. Director of Culture and Engagement, Acceptance Insurance
Hosted by: Alicia Crenshaw, Sr. Director of Compliance, Acceptance Insurance
The Black Insurance Industry Collective - A Conversation with the Founder, Susan Johnson, The Hartford
Susan Johnson is the Chief Diversity, Equity, and Inclusion Officer at The Hartford, responsible for leading enterprise-wide DEI initiatives and aligning them with business, sustainability and talent strategies. She partners with leaders across the organization to create inclusive and equitable work environments and realize a culture that enables all employees to be and do their best. Susan worked alongside a group of racially diverse insurance industry leaders gathered to address the challenge of increasing the representation of people of color within the insurance industry, which led to the creation of the Black Insurance Industry Collective (BIIC) whose goals are to accelerate the advancement of Black professionals in the insurance industry and increase the representation of Black leaders at the executive level. Susan will discuss the mission of the BIIC, the important work it as well as the Hartford are doing in the DE&I space, and the subsequent industry influence.
About The Hartford
The Hartford is a leader in property and casualty insurance, group benefits and mutual funds. With more than 200 years of expertise, The Hartford is widely recognized for its service excellence, sustainability practices, trust and integrity. More information on the company and its financial performance is available at https://www.thehartford.com.
The Hartford Financial Services Group, Inc., (NYSE: HIG) operates through its subsidiaries under the brand name, The Hartford, and is headquartered in Hartford, Conn. For additional details, please read The Hartford’s legal notice.
Featuring: Susan Johnson, Chief Diversity, Equity, and Inclusion Officer, The Hartford
Hosted by: Ilana Kauffman, Director of Compliance, Wysh Life and Health Insurance Company
Diversity, Equity, and Inclusion - How AXIS is Creating a More Diverse Work Environment
In keeping with AICP’s initiative of promoting Diversity, Equity, and Inclusion awareness and implementation solutions in the workplace, we are pleased to feature yet another industry leader. AXIS, a specialty insurer and reinsurer headquartered in Bermuda, is generating fresh insights as the company has successfully invested in intentional DEI practices. Join Constance Jackson, Senior Regulatory Compliance Analyst in the Legal and Compliance Division at Allianz Global Corporate and Specialty NA, and co-chair of AICP’s DEI committee, as she sits down with Gail Wien, Head of People Engagement for AXIS, to discuss what AXIS’ experiences and successes have been in advocating for a more diverse work environment.
Featuring: Gail Wien, Head of People Engagement, AXIS
Hosted by: Constance Jackson, Senior Regulatory Compliance Analyst, Legal and Compliance Division, Allianz Global Corporate and Specialty NA
High Waters
Join our host, Katie Gurnett, as she sis down with Paul Huang, the Acting Associate Administrator for the Federal Insurance and Mitigation Administration (FIMA), and Brock Long, the former Administrator of the Federal Emergency Management Agency (FEMA) and Hagerty Consulting's Executive Chairman, to discuss the role of NFIP and FEMA in flood insurance, mitigation, and financial resiliency. What is the NFIP and FEMA doing to help people when that "100 year flood" strikes? What does the future hold for the program, the agency, and for each of you?
Featuring:
- Paul Huang, Acting Associate Administrator, Federal Insurance and Mitigation Administration
- Brock Long, Executive Chairman, Hagerty Consulting, and former Administrator, Federal Emergency Management Agency
Hosted by:
- Katie Gurnett, Compliance Manager, Government & Industry, Physicians Mutual
Special Events Insurance – Coverage for Those “Special” Events
Most of us have either planned or attended a special event such as a wedding, baby shower, concert, conference, fair, etc. But did you know there is special insurance coverage for these events? Because these events are limited in time, scope and variety, there is special insurance coverage available to insure them. Join your host Sam Garro, Senior Vice President of the Compliance Department at Philadelphia Insurance Companies as he sits down with Dan Cotter, Attorney and Counselor at Howard & Howard Attorneys PLLC, who also currently serves as the AICP’s General Counsel, to discuss this type of insurance, how it is underwritten, how it has changed over the years and why it may be needed to cover these events.
Featuring: Dan Cotter, Attorney and Counselor, Howard & Howard Attorneys PLLC
Hosted by: Sam Garro, Senior Vice President of the Compliance Department, Philadelphia Insurance Companies
This presentation is only intended to provide a general educational overview.
The statements contained herein are not intended - nor should they be construed - to provide specific legal or regulatory guidance. The content of this presentation and any related discussion represent the views and perspectives of the speakers and do not in any way constitute official interpretations or opinions of their respective employers.
Legal or regulatory counsel should always be consulted to review specific questions or issues of regulatory compliance.
Hurt at Work? We Have Something for That....
Workers’ Compensation is an interesting niche of insurance related to on-the-job accidental injuries and occupational diseases for covered employees. Join host Rona Finkelstein, Senior Vice President/Chief Compliance Officer at Chesapeake Employers’ Insurance Company as she sits down with Peter Strauss, Executive Director at Montana Self Insurers Association, and Lyndsey Meninger, Esq., Director of Legal Services at Chesapeake Employers’ Insurance Company, to discuss the creation of workers’ compensation, the workers’ compensation policy, employee related benefits, as well as interesting defenses to claims and the many careers within workers’ compensation insurance.
Featuring: Peter Strauss, Executive Director, Montana Self Insurers Association
Lyndsey Beidle Meninger, Esq., Director of Legal Services, Chesapeake Employers’ Insurance Company
Hosted by: Rona Finkelstein, Senior Vice President/Chief Compliance Officer, Chesapeake Employers’ Insurance Company
Diversity, Equity and Inclusion – A Conversation with Trevor Gandy
Join Trevor Gandy, Managing Director, Talent, Diversity and Inclusion at Markel Corporation as he joins Jennifer Montoro of Everest Insurance to discuss the shift in the workplace and the impact of contemporary events within the political climate. They’ll also discuss measuring inclusivity and diversity within the workplace. Lastly, Trevor will talk about ongoing DE&I initiatives within Markel.
Featuring: Trevor Gandy, Managing Director, Talent, Diversity and Inclusion, Markel Corporation
Hosted by: Jenn Montoro, Operations Process Specialist, Everest Insurance
Insuring the Entertainment Industry – Coverage “Behind the Scenes”
The entertainment industry has coverage needs that are very different than other industries. Movie sets, concerts, off-site filming locations, and entertainers all need special coverages. What are these special coverages and how do they differ from traditional insurance for homeowners and offices? Join your host Sam Garro, Senior Vice President of the Compliance Department at Philadelphia Insurance Companies as he sits down with Adam MacLeod-Roth, Senior Product Counsel at Intact Insurance Specialty Solutions, to discuss this special area of insurance and explain why the entertainment industry needs unique coverages. So, get out the popcorn and enjoy this podcast!
This presentation is only intended to provide a general educational overview.
The statements contained herein are not intended - nor should they be construed - to provide specific legal or regulatory guidance. The content of this presentation and any related
discussion represent the views and perspectives of the speakers and do not in any way constitute official interpretations or opinions of their respective employers.
Legal or regulatory counsel should always be consulted to review specific questions or issues of regulatory compliance.
Featuring: Adam MacLeod-Roth, Senior Product Counsel, Intact Insurance Specialty Solutions
Hosted by: Sam Garro, Senior Vice President of the Compliance Department, Philadelphia Insurance Companies
Diversity, Equity and Inclusion – A Conversation with Ivy Kusinga.
Join Ivy Kusinga, Chief Culture and Talent Officer for Chubb Insurance as she joins Jennifer Montoro of Everest Insurance and shares with us her story of overcoming adversity and triumph and what it means to be the Chief Culture and Talent Officer of one of the largest P&C Insurers. Ivy and Jenn will have a frank and open conversation about racial and gender dynamics, rejecting falsehoods and the importance DEI has within an organization’s overall culture.
Featuring: Ivy Kusinga, Chief Culture and Talent Officer, Chubb
Hosted by: Jenn Montoro, Operations Process Specialist, Everest Insurance
You've Graduated - Now What?
You’ve finished your studies; you have that diploma in hand and now the real work begins – finding a job! Join our host Ilana Kauffman in a conversation with Cindi Burleson and Katie Gurnett about the things you should do, have, and think about when looking for that perfect job. They’ll discuss networking, skills, internships and so much more! In fact, there is so much information, you will want to listen to this podcast more than once to take it all in, and help you be successful in your job search!
Featuring: Cindi Burleson, Lecturer/Director of the Center for Insurance & Risk Management, University of Central Arkansas
Katie Gurnett, Compliance Manager, Government & Industry, Physicians Mutual
Hosted by: Ilana Kauffman, Director of Compliance, Wysh Life and Health Insurance Company
Top Secret: What You Need to Know About Privacy Laws and Regulations
Privacy issues permeate the insurance industry and the laws are changing rapidly. Join host Dan Cotter as he sits down with Fred Karlinsky to discuss some of the privacy laws and regulations that impact the insurance industry.
Featuring: Fred Karlinsky, Shareholder and Co-Chair, Insurance Regulatory & Transactions Practice, Greenberg Traurig, P.A.
Hosted by: Dan Cotter, Attorney & Counselor, Howard & Howard Attorneys PLLC
Students’ Burning Questions for the Experts
We know that students have questions they are just itching to ask our ‘seasoned veterans’ and we gave them a chance! Join Joshua Lopez and Julia Berdzik, our student members, in this informative interview with a couple of our very own AICP long-time members – Katie Gurnett and Sean Cox. Listen in as they ask those questions you have been wanting answered and never had the opportunity to ask – the ones which will help guide you and give you insights into your compliance career.
Featuring: Sean Cox, President, First Consulting
Katie Gurnett, Physicians Mutual
Hosted by: Julia Berdzik and Joshua Lopez
Diversity, Equity, & Inclusion - Redefining Autism
Join Maisie Soetantyo, founder and principal of Autism Career Pathways, in her discussion with Thomas Houck of Thomson Reuters as she redefines the concept of meaningful employment for neurodivergent coworkers and discusses how organizations can embrace an authentic inclusivity culture. For more information, visit www.autismcareerpathways.org.
Featuring: Maisie Soetantyo, Autism Career Pathways
Hosted by: Thomas Houck, Thomson Reuters
Diversity, Equity & Inclusion – How Allianz Led the Way
Establishing and running a DEI program for employees can be daunting, but Allianz Global Corporate & Specialty is rising to the challenge with success. Join your host Thomas Houck of Thomson Reuters as he sits down with Constance Jackson of Allianz to discuss the DEI program Constance helped pioneer at her company in the wake of the George Floyd tragedy of 2020.
Featuring: Constance Jackson, Allianz Global Corporate and Specialty
Hosted by: Thomas Houck, Thomson Reuters
The Many Faces of Insurance – Life, Annuity, Health, Property & Casualty
You’ve heard about homeowners, auto, life, annuity, and health insurance – but how are they different and more importantly what do they have in common? Join your host Ilana Kauffman while she talks to our experts Stacy Koron and Stephen Fisher as they discuss the different aspects of insurance categories and the careers available. As our world changes around us, so does insurance and the careers within it and the need for creativity and innovation. Insurance is more than the usual life, home and car insurance – we are now in the world of Kidnap and Ransom insurance, Cybersecurity, pet insurance, electronic sales – and so much more!
Featuring: Stacy Koron, Principle, Milliman
Stephen Fisher, Beazley
Hosted by: Ilana Kauffman, Director of Compliance, Wysh Life and Heath Insurance Company
Effective Diversity, Equity & Inclusion Training Programs for Organizations
In the year and half since the George Floyd murder and ensuing social uprising, organizations of all kinds have shown increased interest in learning about Diversity, Equity and Inclusion (DEI). Many firms endeavor to offer training and education programs for their employees in this area. It’s natural to feel paralyzed about how to begin to address DEI education within and across an organization. Have you considered engaging a DEI consultant or team to chart a path forward for change?
Join veteran DEI consultant Cindy Chambers of Solutions Arts and Thomas Houck of Thomson Reuters as they dig deep into the topics of DEI learning and development, consulting, and change. In this conversation, Cindy and Thomas define terminology, share a list of essentials to engage DEI vendors and consultants, and outline action steps to create change. Among many of the questions answered in this podcast are the following:
- What are the qualities you should look for in a DEI consultant? (There are four of them!)
- What are the key elements that make for an effective program? (There are five of them!)
Cindy and Thomas both gratefully acknowledge the expertise and resources available on these topics at the Equity Literacy Institute. Find out more atwww.equityliteracy.org.
Featuring: Cindy Chambers, Solutions Arts
Hosted by: Thomas Houck, Thomson Reuters
InsurTech - It's a Brave New World
Join your host Cheryl Davis along with our experts Matt Brasch and Terri Hitchcock as they dive into the realm of Insurtech – What is it? How Does it Work? Where does compliance fit in? Are there surprises? Learn about this innovative and forward-thinking segment of the insurance industry and how it is building a culture of compliance in this brave new world!
Featuring: Matt Brasch, Associate General Counsel, Buckle
Terri Hitchcock, Thimble
Hosted By: Cheryl Davis, AVP Corporate Compliance - Market Conduct, Nationwide
Cyber Insurance – Insurance for Technology!
Cyber insurance was thought to be only for companies in the technology business. But most companies now use some form of technology as part of their business. Use credit cards in your business and store the credit card data? Run a website that allows customers to order your products from that website? Have data that could subject you to a ransomware attack? Then you may need cyber insurance. This episode will explore what cyber insurance does, who may need it, and how it is a unique form of insurance coverage.
Featuring: Sam Garro, Senior Vice President of the Compliance Department at Philadelphia Insurance Companies
The Insurance Industry, State and Federal Agencies Working Together
Insurance is an industry that is overseen and regulated primarily at the state level. Each of the fifty states and the District of Columbia have insurance departments or agencies that oversee that state’s insurance business. The states are members of the National Association of Insurance Commissioners (the “NAIC”). The NAIC has various committees and working groups that address issues of importance to the industry. In addition, there are federal acts and laws that apply to the insurance industry, including the Office of Foreign Asset Control (“OFAC”) and the Gramm-Leach-Bliley Act (“GLB”) governing privacy. The federal and state regulatory agencies interact with the industry on a regular basis and review and approve a variety of industry matters. Listen to this podcast to learn more about those interrelationships and how the industry and regulators interact at NAIC meetings and in general.
Featuring: Geoff Baker, General Counsel, National Association of Mutual Insurance Companies (NAMIC)
Cate Paolino, Director of Public Policy, NAMIC
Hosted by: Dan Cotter, Attorney & Counselor, Howard & Howard Attorneys PLLC
There's Insurance for my Fluffy?
Yes – there is a way to make sure your special fur-baby is covered for illnesses and accidents! In fact, pet insurance is one of the fastest growing segments of the insurance industry. Learn why this is considered property and casualty, how it is marketed, the risk factors taken into account – as well as special inside information on the pets of our presenters. Make sure to listen carefully to learn what special celebrity was the very first to have this specialized coverage!
Featuring: Cindi Burleson, Lecturer/Director of the Center for Insurance & Risk Management, University of Central Arkansas
Bill Horan, Pet Health Product Manager, Physicians Mutual Insurance Company
Hosted by: Katie Gurnett, Compliance Manager, Government & Industry, Physicians Mutual
COVID 19 – How Industry Groups View the Current and Future Impact on Insurance
Dan Cotter answers questions from Karen Pollitt and Scott Whitaker regarding the pandemic’s impact on the world of insurance. They discuss challenges, lessons learned, and what has been most surprising among the different industry groups. Listen to find out the answers to such questions as when will all of this be over? and which state reacted best?
Featuring: Dan Cotter, Attorney, Howard & Howard Attorneys PLLC
Hosted by: Karen Pollitt, Assistant Vice President, Product Development Accident & Health Division, Axis Capital
Scott Whitaker, Director of Product Design, Perr & Knight
COVID 19 – How Industry Groups View the Current and Future Impact on Insurance, Part II
Karen Pollitt and Scott Whitaker continue the discussion with Karen Melchert on how Covid-19 has impacted the insurance industry. Listen as they discuss how the industry has changed, and what the future of insurance will look like.
Featuring: Karen Melchert, Regional Vice President, State Affairs at American Council of Life Insurers – ACLI
Hosted by: Karen Pollitt, Assistant Vice President, Product Development Accident & Health Division, Axis Capital
Scott Whitaker, Director of Product Design, Perr & Knight
COVID 19 – How Industry Groups View the Current and Future Impact on Insurance, Part III: It Takes a Flexible Village
Lisa Brown and Carol Emory join Karen Pollitt and Scott Whitaker in this final installment of Covid-19’s impact on the insurance industry. Learn about what challenges they have encountered and how policies and procedures have been reshaped.
Featuring: Lisa Brown, Senior Director of Market Conduct and Counsel, American Property Casualty Insurance Association
Carol Emory, Assistant Vice President, American Property Casualty Insurance Association
Hosted by: Karen Pollitt, Assistant Vice President, Product Development Accident & Health Division, Axis Capital
Scott Whitaker, Director of Product Design, Perr & Knight
Producers – Protecting Consumers in a Compliant Way
Producers have regulatory requirements that they must adhere to. Aside from just basic licensing for the states they operate in and lines of business that they sell, they must also adhere to regulations on rebating, conflict of interest, commissions, continuing education and agency bill. This podcast will examine the requirements specific to agents and brokers and in addition, will include specific requirements when acting as a surplus lines broker.
Featuring: Jack Chaskey, Sr. Regulatory Affairs Specialist, Westmont Associates, Inc.
Dan Maher, Executive Director, Excess Line Association of New York (ELANY)
What Can AICP Do for Me?
Matt Brasch and Rachel Galasso join Bri Dahl to discuss the importance and usefulness of the AICP job bank. Matt and Rachel detail their career paths and how they both used the job bank as a tool for career changes.
Featuring: Matt Brasch, Director of Corporate and Insurance Regulatory Compliance, Munich Re Digital Partners
Rachel Galasso, Senior Regulatory Compliance Specialist, Markel Specialty
Hosted by: Bri Dahl, Pricing Analyst, Mutual of Enumclaw Insurance Company
Up Close & Personal with AICP Leadership
Join AICP President Bri Dahl and Vice President Karen Pollitt as they discuss how they have benefited personally and professionally as members of AICP. They dive deep into their 10+ years of involvement with AICP as active members as well as leaders. Listen as they reflect on why they joined, how networking is so important in this industry, and how they have had to adapt during the pandemic.
Featuring: Bri Dahl, Pricing Analyst, Mutual of Enumclaw Insurance Company
Karen Pollitt, Assistant Vice President, Product Development Accident & Health Division, Axis Capital
Underwriting – Deciding Who Gets What and How Much Will It Cost
The world of underwriting is highly regulated and monitored. Essential to consumer protection and compliance with the laws and regulations in all states and D.C., insurance companies perform periodic examinations of their producers, third party administrators and managing general agents to review their conformity to underwriting guidelines and state requirements, knowing the repercussions of an insurance department examination that finds non-compliance. This podcast will examine the regulations governing the underwriting of policies, the types of proactive measures taken by insurance companies to ensure compliance, and the difficulties faced by companies that fail to ensure compliance.
Featuring: Dominic Serratore, Westmont Associates, Inc.
Lee Davidson, Sr. Vice President, Berkley Accident and Health
Insurance Advertising – A Balancing Act between Creativity and Compliance
Creative spirits live in the marketing and advertising realm, and they want to use all their powers to tell the world about their great products and what they can do for the customer. Many times, these creative spirits battle with what they affectionately call “The Sales Prevention Unit” – or the compliance area- because in the ‘real’ world, insurance advertising is regulated both on the federal and state level – not to mention what the company’s brand standards might be. It is up to the Compliance Professional to guide these creative spirits to find a way to fulfill their marketing and advertising desires while still being in compliance with the laws. This requires the Compliance Professional to be creative, resourceful and a good listener – because sometimes the creative spirits don’t really need an entire universe – maybe a single star will do. Our podcast will go over the laws and regulations which govern different products, and give you tips and ideas on how to communicate with the creative spirits and ways to guide them in their journey.
Featuring: Randa Zalman, President & CEO, Insurance Marketing Institute
Katie Gurnett, Physicians Mutual Insurance Company
What is Compliance? – Staying out of Hot Water!
Regulatory compliance is an integral component of the insurance industry. Nearly every aspect of the industry is regulated by state or federal agencies. Everything from policy language to advertising can need review and/or approval from a regulatory authority. This podcast will give you a birds-eye view of what is regulated, and by whom, to lay the foundation for deeper discussions in the future.
Featuring: Holly Blanchard, Regulatory Insurance Advisors, LLC; Lee Davidson, Sr. Vice President, Berkley Accident and Health
Hosted by: Bri Dahl, Pricing Analyst, Mutual of Enumclaw Insurance Company
Compliance Careers – So Many Options!
Compliance within an insurance company can be thought of as a large umbrella encompassing many functions and interactions with areas within a company. In this podcast, we will explore many of the compliance functions including monitoring state laws, responding to state and federal mandates, handling consumer complaints, and submitting rate filings to state insurance department.
Featuring: Margaret Resce Milkent, Managing Partner, Jacobson; Sean Cox, First Consulting & Administration
Hosted by: Bri Dahl, Pricing Analyst, Mutual of Enumclaw Insurance Company
Insurance Company Solvency
Unlike most companies, insurers are not able to become debtors under the United States Bankruptcy Code. Instead, they are subject to a proceeding under the supervision of the state where the insurer is domiciled. While many of the concepts are similar to bankruptcy, each state has its own insurance code to address how an insolvency or rehabilitation will proceed. Listen to this podcast to learn more about those procedures, as well as the financial solvency tools that states monitor to ensure their insurers are financially stable.
Featuring: Fred Marro, Esq., President, Westmont Associates, Inc.
Joseph DiMemmo, CPA, former Deputy Insurance Commissioner, Pennsylvania Insurance Department’s Office of Corporate and Financial Regulation
Hosted by: Dan Cotter, Attorney, Howard & Howard Attorneys PLLC
Solvency – Keeping the Lights On at an Insurance Company
Insurance is a heavily regulated industry, with both federal and state regulation. The speakers in this podcast will explain their roles and give practical tips on working with regulators.
Featuring: Mike Consedine, CEO, NAIC; Al Redmer, former Maryland Insurance Commissioner
Hosted by: Logan Marro, Vice President, Westmont Associates, Inc.
Adjusting Claims by the Rules
Compliance within an Insurance Company’s Functional Areas How do you ensure that claims are being settled fairly and within a timely manner according to state and federal laws and regulations? Are required reports submitted to states as required? These, and more, are part of the Claims function. Learn about how the claims professional benefits from knowledge of compliance within the claims world.
Featuring: Chris Prutting, Head of Accident & Health Claims, Axis Capital
Hosted by: Karen Pollitt, Assistant Vice President, Product Development Accident & Health Division, Axis Capital
Compliance in an e-Commerce World
As the world does more and more business electronically, Compliance Professionals get to be lead players in the company. From advertising via Facebook and other social media, to taking an application online using electronic signatures all the way through cybersecurity, Compliance Professionals must guide the technical areas of the company through the maze of regulatory requirements, both on the state and federal level. Much like guiding your team through the gauntlet in Fortnite, a Compliance Professional must help the Company avoid any missteps which could lead to complaints from customers, being shot-down by regulators and even being hacked by a bad guy. Our podcast will discuss the laws and regulations that impact the electronic world of insurance and how Compliance Professionals play a starring role in the game.
Featuring: Katie Gurnett, Compliance Manager, Physicians Mutual Insurance Company; Daniel Cotter, Esq., H2Law”
Governance – Policies & Procedures for Insurance Companies
All companies must have a set of internal policies pursuant to which a company is controlled and directed, delegating certain functions to each of the stakeholders (board of directors, shareholders, and others). For insurance companies, there are additional layers to take into account. A governance program must include a wide variety of policies, including conflicts and ethics, insider trading policies if a public company, Sarbanes Oxley compliance, and holding company reporting obligations. This podcast will discuss some of the governance considerations for insurance companies.
Featuring: Tim E. Braue, President of Old Line Government Affairs, a subsidiary of Nemphos Braue LLC; Jason Schupp, Founder and Managing Member of Centers for Better Insurance, LLC
Hosted by: Dan Cotter, Attorney, Howard & Howard Attorneys PLLC
Risk and Solvency – Internal Tools for an Insurance Company
This podcast will discuss insurance company requirements in conducting internal risk management reviews and systems for measuring, monitoring and mitigating that risk. This process is called an Own Risk and Solvency Assessment (ORSA); it assesses the adequacy of a company’s risk management and the current and prospective solvency positions under normal and severe stress scenarios. Utilizing ORSA, an insurer will analyze reasonably, foreseeable and relevant material risks (i.e., underwriting, credit, market, operational, liquidity risks, etc.) that could impact its ability to meet its obligations, and then will report those findings to regulators.
Featuring: Robert Marshall, Vice-President & Chief Risk Officer, Chesapeake Employers’ Insurance Company
Hosted by: Dan Cotter, Attorney, Howard & Howard Attorneys PLLC
The Who, What and Why of a Market Conduction Examination
The all-encompassing behavior of insurance companies as it relates to regulatory controls and consumers is known as market conduct. Its significance cannot be overstated. In this podcast, you will learn how insurance companies are regulated, what is the scope of a market conduct review, how reviews are performed, what is the process, what are some of the hot topics today and how can I learn more in this space.
Featuring: Holly Blanchard, President and Regulatory Consultant, Regulatory Insurance Advisors, LLC
Hosted by: Cheryl Davis, Assistant Vice President, Compliance, Market Conduct, Nationwide
It Takes a Team to Build an Insurance Product
Insurance products must comply with specific regulatory requirements designed to protect both the solvency of the insurer and the interests of the policyowners. To ensure that these concerns are met, a product concept goes through various stages, typically handled and overseen by a product development team. Members of such a team include members of different technical areas of expertise from throughout the company, including actuarial, marketing, underwriting, claims, investments, information technology, policyowner service, accounting, legal and compliance.
While specifics may vary by organization, the product development process generally consists of idea, generation, proof of concept, business analysis, research of both the market and laws, product design, product implementation and introduction to the market. Most insurance products must be filed with individual state insurance departments prior to introduction to the market to ensure the product is viable and meets all state requirements for the type of insurance provided.
Featuring: Anita Dulmes, Product Compliance Director, First Consulting; Stacy Koron, Compliance Consultant, Milliman
Hosted by: Dave Milligan, Assistant Vice President, American Equity Investment
Current Business Landscape - How Insurers and Compliance Professionals Are Making an Impact
Welcome to the inaugural AICP podcast. In this first episode, Karen Pollitt and Scott Whitaker talk with Karen Hornig, CEO of NIPR, the National Insurance Producers Registry about the importance of insurance during times of crisis.