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Alcon Maddox On Air

Alcon Maddox On Air

By Alcon Maddox

Alcon Maddox On Air covers a range of business, management and recruitment topics from understanding cyber security issues in these changing and largely remote working times to how to manage and engage with remote working employees more effectively.

The world of work is changing. Please join us to stay informed on current commercial thinking and new world business practices.
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Episode 33: CyberSEC Leaders with Amir A. Kolahzadeh, Founder & CEO at IT SEC

Alcon Maddox On AirOct 25, 2021

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53:25
Episode 33: CyberSEC Leaders with Amir A. Kolahzadeh, Founder & CEO at IT SEC

Episode 33: CyberSEC Leaders with Amir A. Kolahzadeh, Founder & CEO at IT SEC

21st October 2021 - The CyberSEC Leaders Webinar Series helps business leaders identify and attract key talent in the industry by discussing career objectives, trends, threats and solutions with a variety of industry guests. In a world where cyber security has become the hot topic, this is your guide to strategic review, commercial development and joining the fast track to global market scaling.

Oct 25, 202153:25
Episode 32: CyberSEC Leaders with Rudi Feitsma, General Manager at BIOSME

Episode 32: CyberSEC Leaders with Rudi Feitsma, General Manager at BIOSME

23rd September 2021 - The CyberSEC Leaders Webinar Series helps business leaders identify and attract key talent in the industry by discussing career objectives, trends, threats and solutions with a variety of industry guests. In a world where cyber security has become the hot topic, this is your guide to strategic review, commercial development and joining the fast track to global market scaling.

Guest Speaker: Rudi Feitsma, General Manager at BIOSME

In the 25+ years Rudi has been delivering Telecommunications and IT solutions across APAC, Europe, the Middle East and the USA, he has seen IT evolve to become a core element of, and contributor to, business success. During this time, organisations have grown to understand IT as an essential element of their strategic and competitive make-up, not the misunderstood, under-valued cost center it once was.

Rudi has worked right across the IT ecosystem and landscape. This has included mobile network operators as they embarked on the introduction and growth of mobile data, launching multi-media contact centers in APAC, USA and UK markets for an international Telco, selling data center space and services to system integrators and service providers, as well as launching cloud solutions and advanced managed services in the UK, and now the UAE, with a recent emphasis on delivering robust cyber security solutions to a wide range of organisations.

Sep 26, 202152:32
Episode 31: CyberSEC Leaders with Waleed Heloo, Managing Director at eHosting Datafort

Episode 31: CyberSEC Leaders with Waleed Heloo, Managing Director at eHosting Datafort

29th July 2021 - The CyberSEC Leaders Webinar Series helps business leaders identify and attract key talent in the industry by discussing career objectives, trends, threats and solutions with a variety of industry guests. In a world where cyber security has become the hot topic, this is your guide to strategic review, commercial development and joining the fast track to global market scaling.

Sep 15, 202151:07
Episode 30: LUNCH & LEARN - Customer Success Is Company Success

Episode 30: LUNCH & LEARN - Customer Success Is Company Success

29th June 2021 - During the pandemic we've become familiar with terms like Digital Transformation and Cyber Resilience, with many companies fast tracking the adoption of these inherently inward facing initiatives whose primary focus is to stay in business. However, it’s the companies that have switched their focus outward, that have kept their customer base at the forefront of every decision made, that have been able to thrive. These are the companies that truly embrace the concept of Customer Success.


The Lunch & Learn podcasts are bite sized 30-minute sessions aimed at sales and HR professionals responsible for building high performing teams.

Sep 15, 202127:06
Episode 29: CyberSEC Leaders with Pavin Varughese, Country Manager - Middle East at Heimdal Security

Episode 29: CyberSEC Leaders with Pavin Varughese, Country Manager - Middle East at Heimdal Security

17th June 2021 - The CyberSEC Leaders Webinar Series helps business leaders identify and attract key talent in the industry by discussing career objectives, trends, threats and solutions with a variety of industry guests. In a world where cyber security has become the hot topic, this is your guide to strategic review, commercial development and joining the fast track to global market scaling.

Sep 15, 202146:42
Episode 28: CyberSEC Leaders with Nicolai Solling, Chief Technology Officer at Help AG Middle East

Episode 28: CyberSEC Leaders with Nicolai Solling, Chief Technology Officer at Help AG Middle East

20th May 2021 - The CyberSEC Leaders Webinar Series helps business leaders identify and attract key talent in the industry by discussing career objectives, trends, threats and solutions with a variety of industry guests. In a world where cyber security has become the hot topic, this is your guide to strategic review, commercial development and joining the fast track to global market scaling.

Sep 15, 202138:26
Episode 27: LUNCH & LEARN - Work is What You Do, Not Where You Are

Episode 27: LUNCH & LEARN - Work is What You Do, Not Where You Are

4th May 2021 - Office based work has changed. Many commentators suggest that the natural progression toward increasingly flexible working practices has been accelerated by over a decade due to the global response to the COVID-19 pandemic. In this Lunch & Learn session, we discuss how the way we work has changed forever. As Leena Nair commented in LinkedIn’s ‘Forward’ event: “It would be the tragedy of our times if we didn’t reinvent the workplace in this moment.”

The Lunch & Learn podcasts are bite sized 30-minute sessions aimed at sales and HR professionals responsible for building high performing teams.

Sep 15, 202130:26
Episode 26: CyberSEC Leaders with Ashfak Pathan, Principal Solutions Architect at Spire Solutions

Episode 26: CyberSEC Leaders with Ashfak Pathan, Principal Solutions Architect at Spire Solutions

22nd April 2021 - The CyberSEC Leaders Webinar Series helps business leaders identify and attract key talent in the industry by discussing career objectives, trends, threats and solutions with a variety of industry guests. In a world where cyber security has become the hot topic, this is your guide to strategic review, commercial development and joining the fast track to global market scaling.

Sep 15, 202150:42
 Episode 25: LUNCH & LEARN - Selling via Video Conference

Episode 25: LUNCH & LEARN - Selling via Video Conference

6th April 2021 - The increase in remote working that started in 2020 has driven a seismic shift in the way sales executives engage with prospects and clients. ‘In person’ meetings have declined and video conferencing has been universally accepted as a means of communicating, fact finding, solution developing and ultimately managing the entire commercial relationship. In this session we discuss how we might maximise our performance in this virtual world of sales.

Sep 15, 202130:46
Episode 24: Cyber Speak for the Non-Geek

Episode 24: Cyber Speak for the Non-Geek

25th March 2021 - With increasing competition in the Cyber Security space, how do we write and speak about what we do in a way that inspires action? In our eagerness to impress, we risk intimidating the very customers we want to attract. In this session we unlock ways to demonstrate value, win more business, and forge lasting partnerships with new clients.

Sep 15, 202158:06
Episode 23: LUNCH & LEARN - Women in Sales from a Woman’s Perspective

Episode 23: LUNCH & LEARN - Women in Sales from a Woman’s Perspective

16th March 2021 - In honor of International Women’s day, we discuss a recent Harvard Business Review article entitled 'Why Women are the future of B2B Sales' with Zena Way, a sales professional with over 20 years experience in sales and sales leadership. This webinar will offer insights from a female sales leader on what's it's like working in a male dominated profession, and what we need to do to change the status quo.

Sep 15, 202123:41
Episode 22: Cyber Security Workforce Development

Episode 22: Cyber Security Workforce Development

25th February 2021 - We are joined by guest Speaker Reghu Mohandas, Director of Risk Analytics & Advisory at SECURELiNK, deep diving into how to plan the internal structure of a cyber security organisation, manage skill gaps in a rapidly evolving field, and how to secure talent that accurately maps to your organisation's specific requirements.

Sep 15, 202159:47
Episode 21: LUNCH & LEARN - Interviewing & On-Boarding in the New World

Episode 21: LUNCH & LEARN - Interviewing & On-Boarding in the New World

9th February 2021 - As the world of work becomes increasingly virtual, there are a number of considerations to ensure that our business operates with best practice in the recruitment and on-boarding of new hires. In this session, we discuss these considerations and review what the shift to more virtual interaction means to our Human Resource Management and culture.

The Lunch & Learn podcasts are bite sized 30-minute sessions aimed at sales and HR professionals responsible for building high performing teams.

Sep 15, 202131:33
Episode 20: What Does the SolarWinds Attack Mean for Me?

Episode 20: What Does the SolarWinds Attack Mean for Me?

28th January 2021 - In this session we are joined by Bryan Seely, a world-renowned hacker, cyber security expert, author and former U.S. Marine, who became one of the most famous hackers in 2014 as the only person ever to wiretap the United States Secret Service and the FBI. Join us as we discuss the SolarWinds attack and what it means for your business.

Sep 15, 202156:30
Episode 19: LUNCH & LEARN - Unlocking Deals Stalled Due to COVID-19

Episode 19: LUNCH & LEARN - Unlocking Deals Stalled Due to COVID-19

12th January 2021 - From a salesperson's perspective, there is nothing more frustrating than a pipeline full of business that you can't get over the line. From a sales manager's perspective, there is nothing more frustrating than forecasting revenue that never comes in. In this session we discuss strategies to get our pipelines moving and report more realistic revenue upstream.

The Lunch & Learn podcasts are bite sized 30-minute sessions aimed at sales and HR professionals responsible for building high performing teams.



Sep 15, 202129:34
 Episode 18: How Much Cyber Security is Enough?

Episode 18: How Much Cyber Security is Enough?

3rd November 2020 - This week our guest speaker is cyber security expert Merritt Baer, Principal Security Architect at Amazon Web Services (AWS). With companies fast tracking digital transformation, the need to increase their cyber security is paramount. In this session we discuss the key indications of mature security organisations and look at DevSecOps, Zero Trust and next generation security operations in an attempt to answer the question How Much Cyber Security is Enough?

Dec 30, 202053:52
 Episode 17: Techniques to Improve Sales Performance

Episode 17: Techniques to Improve Sales Performance

6th October 2020 - In this episode we are joined by Dean Ryan, Director at if-development and one of the UK's top leadership development experts. As we move into the final quarter of 2020, we take a look at what techniques business leaders can employ to unlock the performance of their commercial teams and ensure they finish the year on high note.

Dec 30, 202055:33
Episode 16: How to Conduct Business Without a Handshake

Episode 16: How to Conduct Business Without a Handshake

15th September 2020 - In this episode we are joined by Erik Leung, COO at Simplifai, and take a look at how software vendors like Simplifai are adapting to the new landscape and what they are leveraging in order to thrive. Irrespective of changing market conditions, businesses still need to operate and revenue still needs to be generated. Simplifai is an AI automation company, creating digital employees that allow any business to leverage the power of AI in their everyday processes and workflows.

Dec 30, 202052:09
Episode 15: Activate your Existing Customer Base to Safeguard Revenue

Episode 15: Activate your Existing Customer Base to Safeguard Revenue

1st September 2020 - In this episode we're joined by IBM’s Strategy Leader for Cloud & AI, Heba Sayed. As more and more companies battle with a prolonged period of uncertainty impacting their profitability, we review strategies and tactics for activating an existing client base to safeguard revenue such as surveying the external landscape, assessing value perception and updating marketing tactics.

Dec 30, 202056:17
Episode 14: How Does a Distributor Remain Relevant?

Episode 14: How Does a Distributor Remain Relevant?

18th August 2020 - Staying relevant is a top priority for all companies wanting to remain in business as our landscape changes. In this episode, we are joined by Mario M. Veljovic, General Manager at VAD Technologies, to discuss strategies and principals any business can employ irrespective of their position in the IT Channel Ecosystem. Learn more about constant partner engagement, the ongoing search for disruptive tech, and new client advisory services.

Dec 30, 202054:01
Episode 13: Is it the Right Time to Pivot?

Episode 13: Is it the Right Time to Pivot?

4th August 2020 - In order to stay relevant in the new economic landscape, many SMEs are weighing up the opportunity cost of pivoting, or not. In this session, with Abe Seksek, COO at Rainmaking, we discuss varying degrees of pivot and the strategies available to mitigate risk: 1) Get your finances in order; 2) Get your team in order; and 3) Get an advisory board that can provide you with the necessary insights.

Dec 30, 202055:42
Episode 12: Transitioning from CAPEX to OPEX with Cloud Computing

Episode 12: Transitioning from CAPEX to OPEX with Cloud Computing

14th July 2020 - Switching from a CAPEX to OPEX model is currently the focus of many board room discussions as companies attempt to chart a path through a period of extended cost sensitivity. We are joined by Mouteih Chaghlilby, CEO at Bespin Global MEA, where we discuss managing the decision to switch and three main strategies: 1) Educating clients on how to understand the measures; 2) The need to have a client-side ambassador or steering committee; and 3) The evolution of finance from AR/AP to FinOps.

Dec 30, 202050:15
Episode 11: Management under the COVID Magnifying Glass

Episode 11: Management under the COVID Magnifying Glass

30th June 2020 - What sets apart managers that have performed well during the COVID crisis? Guest speaker Gareth Way, Chief HR Officer at Creditsafe Group, joins us to discuss how the global pandemic forced high levels of change on the commercial world over night. With thousands of companies quickly transitioning their workforce from an office base to home working, the challenge of maintaining employee engagement and performance became a key focus.

Dec 30, 202059:27
Episode 10: Change Management

Episode 10: Change Management

9th June 2020 - This week our guest speaker is Change Management Expert Inge Wallage, who made a significant shift in both her life and career when she moved from big oil (VP of Communications International E&P at Statoil) to Director of Communications at Greenpeace. This session focuses on three main strategies: 1) Redefining organisations and  leadership; 2) The theory and practice of Deep Democracy; and 3) Communications.

Dec 30, 202056:60
Episode 9: Preparing for the Bounce Back

Episode 9: Preparing for the Bounce Back

2nd June 2020 - Our guest speaker this week is Silicon Valley based Kevin Iwamoto, Chief Strategy Officer of Bizly Inc., a globally recognised industry influencer and subject matter expert in corporate travel, procurement, GDPR and strategic meetings management (SMM).  He is the former President & CEO of the Board of Directors for the Global Business Travel Association (GBTA). The three strategies covered in this webinar are: 1) Using the crisis period for out-of-the-box strategic thinking; 2) repositioning for the new normal; and 3) criticality of timing.

Dec 30, 202057:57
Episode 8: Translating Crisis into Opportunity - Lessons from Asia

Episode 8: Translating Crisis into Opportunity - Lessons from Asia

26th May 2020 - This is the first of our Singapore focused webinars - bridging the gap between the Middle-East and Asia - with Dennis Mark, former Vice President & General Manager, Services & Solutions, Hewlett-Packard APJ. We cover three main themes: 1) Lessons from China on ways to emerge from a pandemic, with key insights into their latest investment strategy; 2) The case for data driven digitisation, customer business model change and a gravitation towards China; and 3) The necessity for a brave leadership style, with the ability to visualise, communicate and activate the ecosystem around us.

Dec 30, 202001:00:47
Episode 7: Solving Business Problems with AI

Episode 7: Solving Business Problems with AI

19th May 2020 - We are joined by artificial intelligence specialist Amin Islam, CEO of WDigital a leading strategist and a trusted go-to advisor in the field of both Digital Transformation and Artificial Intelligence. This session focuses on how AI can be used by business managers to: 1) Enable workforce collaboration; 2) Gain insights on the health and effectiveness of managers and employees; and
3) Prioritise the order in which employees return to work quickly and safely by use of virtual triage technology.

Dec 29, 202045:51
Episode 6: Business Continuity

Episode 6: Business Continuity

12th May 2020 - Fahd Khater, Founder and CEO of Sky High Advertising, joins us to discuss how business continuity strategies from other industries can be applied to our own. Advertising and events has been one of the hardest hit industries during the crisis. Fahd discusses how he is managing to improvise, adapt and overcome  - if advertising and events can survive, then the tech industry can thrive.

Dec 29, 202052:14
Episode 5: Managing a Partner Ecosystem During a Crisis

Episode 5: Managing a Partner Ecosystem During a Crisis

5th May 2020 - We are joined by Bruno Delamarre, General Manager, One Commercial Partner & SME, Microsoft MEA. During his 9-year Microsoft career, Bruno has successfully managed and deployed program and product initiatives growing market share through strategic alliances with Services and ISV partners. He joins us to discuss strategies to navigate ambiguity, such as: 1) Communication; 2) Clarity of updated expectations to your channel; and 3) Conversion i.e. recognising the need for change from a business process point of view, and embracing it.

Dec 29, 202040:48
Episode 4: Safeguarding Reputation

Episode 4: Safeguarding Reputation

28th April 2020 - Eve Hester-Wyne, Co-Founder of HW Media, is one of the most respected crisis communications specialists and media experts in the Gulf region, having worked for broadcasters such as National Geographic, the BBC, CNN, NBC, CBC, Bloomberg and RTE. In this session we discuss effective communication strategies with different business groups such as employees, clients, and non-paying clients and investors with cold feet.

Dec 29, 202055:57
Episode 3: Kickstarting Digital Transformation

Episode 3: Kickstarting Digital Transformation

21st April 2020 - We are joined by Abe Seksek, COO of MENA and Russia of Startupbootcamp, a Rainmaking company. Abe has also worked as Head of Global Operations Support for Naspers, the parent company of dubizzle and OLX Group and has an associate degree from Columbia University in Digital Transformation. We discuss where to start with digital transformation using strategies such as: 1) mindset readiness testing of employees and customers; 2) process auditing to understand how and where digital transformation can bring value; and 3) the collaboration effort required in order to successfully execute.

Dec 29, 202052:38
 Episode 2: Cyber Security

Episode 2: Cyber Security

14th April 2020 - Guest speaker Amir A. Kolahzadeh is the Founder and CEO of IT SEC - a leading Information Security consultancy and training firm committed to providing the best cybersecurity practices to organisations worldwide - addresses the increased threat to cyber security born out of a home-working workforce and discusses strategies to combat the problem, such as: 1) reducing in-home vulnerabilities; 2) driving behavioural change; and 3) a cultural shift towards a shared security vision.

Dec 29, 202058:17
Episode 1: Managing a Distracted Workforce

Episode 1: Managing a Distracted Workforce

7th April 2020 - We are joined by Yousef Wadi, Founder & CEO of Nestrom - an Integrated Field Service Management Platform that digitises QHSE operations on the ground, enabling remote management of operations. In this session we address the challenge of managing a distracted workforce leading to a drop in productivity and discuss: 1) monitoring a mentality shift from micro to macro; 2) the tools we have in place to drive engagement; and 3) the autonomy to employ tools within a flexible working structure.

Dec 29, 202043:03