Humanize Your Workplace

Humanize Your Workplace

By Alissa Carpenter
We spend so many hours at work and maybe even more time with our coworkers and bosses than with our family and friends. We’re bound to have disagreements, experience miscommunication, have toxic coworkers, be thrown into change, or feel left out or underappreciated. Alissa Carpenter, along with other experts share "out of the box" strategies to move past those sticky situations. You’ll learn how to be a better colleague, employee, peer and overall human that not only provides value but brings value out in others.
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How to Provide a Safe Space (Online and Offline) for Employees to Bring Their Whole Selves to Work
In this episode of Humanize Your Workplace, we chat with Kristy Wallace.  She is the CEO of Ellevate Network and is responsible for executing Ellevate Network’s mission to close the gender achievement gap in business by providing professional women with a global community to lean on and learn from. She directs the Network’s staff, is responsible for business growth and strategy, and works closely with Ellevate's Chapter Leaders, Business Partners, and Champions to further Ellevate's impact. Kristy is a regular speaker and thought leader on Leadership, Diversity, Social Entrepreneurship, Networking, and Entrepreneurialism. Kristy is also the host of the Ellevate Podcast, Conversations with Women Changing the Face of Business. Most recently, Kristy was recognized as a Woman of Influence by the New York Business Journal. Kristy strives to support women and girls in achieving their dreams. She is an Angel Investor with Pipeline Angels, and organization creating capital for women and non-binary femme social entrepreneurs; a Member of the UN Women Global Innovation Coalition for Change; an Advisor for the 92Y Women in Power Fellowship for Rising Female Leaders; on the Advisory Council for the Villanova University Innovation, Creativity, and Entrepreneurship Institute; Co-Chair of the Leadership Advisory Board for the Girl Scouts of Greater NYC; and a Board Member at Workforce Professionals Training Institute. Prior to joining Ellevate, Kristy was a founding team member of Zeel.com, where she oversaw operations, business modeling, brand development, partnerships, and fundraising. Prior to Zeel, Kristy served as VP of North America Ad Sales and then GM of International Operations at Vault.com. Kristy obtained her BA in English/Sociology from Villanova University. Kristy lives in Brooklyn, NY with her husband and three wonderful children. We cover: * embracing networking and finding ways to connect with people (in and outside of your organization) * making a commitment to bring your whole self to work * providing a safe space (online and in person) for employees to share topics that are important to them To follow Ellevate on social media: Instagram: @Ellevate_Ntwk  Twitter: @EllevateNtwk 
26:26
January 21, 2020
The Secret to Landing Top Clients in Any Industry
On this week’s episode of Humanize Your Workplace, we are joined by Christie Lawler. She founded CJL CONSULTiNG in 2009 while completing her MBA as a way to stay engaged in her career while completing her studies. As Founder & Owner of CJL CONSULTiNG, Christie supports clients by creating beverage marketing and training programs for the likes of Alamo Drafthouse, American Social, Arcis Golf, Drive Shack and Flagship Restaurant Group. Christie is also the host of Lawler Out Loud: Mixing up the Mainstream – a weekly podcast featuring trendsetters and newsmakers around the hospitality industry. Prior to the rebrand of CJL CONSULTiNG in 2017, Christie was consulting with AREAS, Smokey Bones and Shula’s after spending seven years serving as the National Accounts Manager for both Sidney Frank Importing Company and Lavazza. After managing more than 200 accounts across the U.S., she was excited to bring her knowledge of the sales side full circle to help her company’s clients drive their beverage strategy forward. Before entering the world of sales, Christie worked as a newspaper reporter and went on to create the marketing office for MWR Europe covering Southern Germany while stationed overseas with her active-duty husband. Upon moving back to the U.S. in 2004, Christie got her first taste of national accounts beverage marketing while creating training and beverage programs for HMSHost, Consolidated Restaurant Operations, Outback Steakhouse and House of Blues. In 2018, Christie developed the charitable side of her career founding The WITI Group, a 501(c)(3) foundation focused on empowering and supporting the women of the hospitality industry. She is also proud to serve as a CORE Ambassador as well as an advisory board member for “The Bar” with Datassential. CJL CONSULTiNG is WBENC Certified as a Woman-Owned Small Business. Christie also travels the U.S. for her speaking engagements covering marketing, branding, sales strategy and cultural development topics. We chat about:  *how "bad bosses" can help you grow and learn * the secret to landing top clients * how to create memorable experiences and build relationships at work
20:33
January 14, 2020
What You Need to Know to Be a More Inclusive Bilingual Workforce
On this episode of Humanize Your Workplace we are joined by Dan Frutiger.  Dan comes from the Mid-Western US while growing up in various places. Some of these places include Costa Rica, Nicaragua and Mexico. He has been in Southern California for many years and has made it his home. After attending several schools growing up he acquired his Bachelor of Science degree in Management/Business. Dan’s experience includes a career in developing and implementing mentoring programs, outside sales and Learning and Development with various organizations over the years. This experience has taught him to always stay in a learning posture. Also, to implement changes personally and professionally in order to stay relevant each day. What inspires him the most is having the opportunity to contribute to the success of others. This is why training has become such a fulfilling passion for him and keeps him going and growing. We chat about: Resources for bilingual workforces Essential elements to mentorship programs Difference between a "manager" and a "leader" 4 elements of customer service
27:22
January 7, 2020
THE SECRET TO IMPROVING YOUR IMPROMPTU COMMUNICATION SKILLS ON THE JOB
On this episode of Humanize Your Workplace we are joined by Jen Brown.  Jen is the Founder of The Engaging Educator (EE), a women-owned and operated company dedicated to helping people find their unapologetic, authentic and best voice, communication style and self through improv-based education.  She also just released a new book Think on Your Feet: Tips and Tricks to Improve Your Impromptu Communication Skills on the Job.  We chat about: what improv is and how it can help you gain confidence in your interactions at work how to incorporate play with your team why it's important to role play new communication styles To listen to this week’s episode, head over to Google Podcasts, Spotify, Apple Podcasts, or Stitcher, check it out below.
24:18
December 17, 2019
How to Lead and Succeed in a Remote Workforce
On this episode of Humanize Your Workplace, we are joined by Kate Athmer. She leads the growth team at a B2B data intelligence company. Kate's responsible for educating prospects on the many ways Intent data can improve the ROI of marketing and sales efforts, while guiding them toward more sustainable marketing practices. Kate is also co-author of Millennial Reboot, a book designed to help the go-getters of her generation overcome Millennial stereotypes and lead corporations through the technology revolution. We chat about: What to think about before joining a remote workforce How to connect with your team and employees as a remote leader How to stay in touch with your supervisor 
26:06
December 10, 2019
How Infographics Can Humanize Your Organization
On this week’s episode of Humanize Your Workplace, we are joined by Brian Wallace.  Brian is the Founder and President of NowSourcing, an industry leading infographic design agency based in Louisville, KY and Cincinnati, OH which works with companies that range from startups to Fortune 500s. Brian also runs #LinkedInLocal events nationwide, hosts the Next Action Podcast, and has been named a Google Small Business Advisor for 2016-present. We chat about: what an infographic is how infographics can help your organization land clients, sign larger contracts and bring people together at work the power of LinkedIn to build relationship capital
23:37
December 3, 2019
HOW TO SUCCESSFULLY CASCADE GOALS THROUGH YOUR ORGANIZATION
On this episode of Humanize Your Workplace we are joined by Julie Gessin, PA-C.  Julie is a licensed Physician Assistant and in the executive suite at Schweiger Dermatology Group where she serves as the Chief Operating Officer. She oversees 600 employees in 50 office locations and leads the business growth efforts through acquisition integration and starting new offices. She also oversees and founded the pathology department, business intelligence, in-house call center and the centralized training & onboarding program. We chat about: how to identify company-wide goals how to cascade and communicate these goals throughout the organization how to hold yourself and employees accountable for reaching these goals on a weekly, monthly, quarterly and year end basis
22:12
November 19, 2019
WHAT YOU NEED TO KNOW ABOUT THE BEST KEPT SECRET FOR SMALL BUSINESSES
On this week’s episode of Humanize Your Workplace, we are joined by Sonya Smith.  Sonya is the Associate State Director of Programs & Policy at Pennsylvania Small Business Development Centers at Kutztown University.  We chat about: free and reduced resources available to small business owners how internship programs can lead to full-time offers how to help your employees see the value of their work play out within your community
24:09
November 12, 2019
How and Why Leaders Should Have Conversations Around Well Being
On this week’s episode of Humanize Your Workplace, we are joined by Caitlin Magidson. Caitlin is a Licensed Clinical Professional Counselor (LCPC), National Certified Counselor (NCC), and Certified Career Coach providing both counseling and career coaching services in the Washington DC region and remotely to clients around the world. We chat about: what can trigger a quarter life crisis signs of anxiety and depression opportunities for employers to enhance the well being of their employees
19:06
November 5, 2019
How to Be an Accessible Leader
 On this episode of Humanize Your Workplace, we chat about ways to get face time with a senior leader and how to become an accessible leader.  Employees want to know who they work for, what they believe in and how they’re going to move the company forward.  But getting to know people in a large organization takes time and effort.  We break down a few ways organizations are leading the charge  
11:47
October 29, 2019
Communication is the Key to Enhancing Company Culture
On this episode of Humanize Your Workplace we are joined by Brian Blackburn.  Brian is the COO of Score Shuttle.  We chatted about: inventive ways to communicate with your employees strategies to welcome new team members to the organization how to push your ego aside and do what is best for the company
20:59
October 22, 2019
Creating a Culture Where Your Employees Are Your Biggest Fans
In this episode of Humanize Your Workplace, we are joined by Janine Zangrilli.  She is the Senior Vice President of Human Resources at Republic Bank.  We chatted about: small tweaks to make to enhance the culture of an organization ice breaker to kick off a leadership development program how to make even the most difficult situations positive
18:40
October 15, 2019
Why Everyone Should Network Both In and Outside Their Organizations
 On this week's episode of Humanize Your Workplace, we are joined by Raquel Arredondo.  She is the Associate Director of Outreach, Engagement & Professional Development at Lebow College of Business.  We chat about: the importance of networking (especially in college) how to become an ally how employee resource groups (ERG) can play a vital role in recruiting and retaining talent
22:47
October 8, 2019
How to Create Professional Development Programs Your Employees Actually Want to Attend
 On this week's episode of Humanize Your Workplace, we are joined by Lynn Buschman, Learning and Development Manager at Almo. We chat about: Bridging silos to create effective company-wide trainings How to create "aha" moments for employees across departments How to be an effective learning facilitator by making your employees the featured experts
16:31
October 1, 2019
What You Need to Know About Employee Resource and Affinity Groups
On this week's episode of Humanize Your Workplace, we are joined by Tesha L. Nesbit Arrington.  She is the Director, Diversity & Inclusion and Community Outreach at Erie Insurance Group and the Principal at Phoenix Rising Coaching, LLC. We chatted about: the difference between Employee Resource (ERG) and Affinity groups what to consider before starting these groups the value of participating and supporting ERG and affinity groups what to do if you want more responsibility within your current role 
25:01
September 24, 2019
How to Incorporate Your Organization's Vision and Values into the Hiring and Performance Management Process
On this episode of Humanize Your Workplace, we are joined by Joan Burns. She is the executive vice president of Human Resources, Marketing and Communications, and chief diversity officer at IDB Bank (IDB). We chatted about: the importance of sponsorship creating and embracing vision and values as an organization weaving your organization's vision and values during the recruitment process and in performance management being an accessible and approachable leader
19:29
September 16, 2019
Embracing Your Mess as a Leader
On this week’s episode of Humanize Your Workplace, we’re joined Scott Miller.  Scott is a 23-year associate of FranklinCovey and serves as the executive vice president of thought leadership. His new book, Management Mess to Leadership Success: 30 Challenges to Become the Leader You Would Follow is an Amazon best seller.  We talk about: three messes you will face during your first 90 days in a leadership role how to initiate difficult conversations with your team how to become more self aware as an employee and leader
20:20
September 9, 2019
Humanizing Through Social Impact
 On this week's episode of Humanize Your Workplace, we chat about the power of social impact and how giving back to the community can help build relationships with peers and managers. We also talk about some easy strategies to implement and some that can leave an even longer impact. 
09:05
September 3, 2019
Why It's Important to Be Intentional About Diversity and Inclusion
On this episode of Humanize Your Workplace, we are joined by Joanne Lockwood.  Jo is the founder and CEO of SEE Change Happen, an Equality Diversity & Inclusion Practice specializing in providing Transgender Awareness and support to organisations and businesses.  We chatted about: engaging in conversations with people different from yourself transgender awareness  diversity and inclusion strategy (and what to think about) 
25:16
August 28, 2019
How to Build Authentic Relationships That Increase Charitable Giving
 On this week’s episode of Humanize Your Workplace, we are joined by Brady Smith Director of Development for NW Works.  We chat all about:  transactional to transformational relationships seeing people for more than their title treat people like you want to be treated using the 5 love language concepts at work
21:07
August 26, 2019
How to Lead With Your Heart and Your Head
On this episode of Humanize Your Workplace, I had the pleasure of speaking with Rani Mani.  Rani Mani is the Head of Global Employee Advocacy at Adobe. She's passionate about cultivating and nurturing communities and coaching others to do the same. We chatted about: the incredible person that has made her who she is today (a must listen to segment) the power of positivity how to move away from trying to do everything and focusing on a few things
20:15
August 20, 2019
How to Bring Hospitality to the Tech Industry
On this episode of Humanize Your Workplace, we are joined by Dylan Serota. He is the co-founder and Chief Strategy Officer of Terminal, a startup that helps build remote technical teams and offices for high growth companies. We chat about: The benefits of working for a startup Interviewing techniques to personalize the process for each candidate How to bring hospitality into the tech industry Why it's important for businesses to get involved in the community 
18:57
August 13, 2019
How to Spot and Empower Up and Coming Leaders
 On this week's episode of Humanize Your Workplace, we are joined by Shanna Hocking. Shanna is the Founder of Be Yourself Boldy. We chat about: Why it's important to create an "Atta girl" folder How to spot up and coming leaders How to align professional development opportunities with your employees Why it's important to show gratitude to your employees (and how to give it)
16:19
August 5, 2019
Why Managers Should Care About Student Loans (even if they don't have them)
 On this week’s episode of Humanize Your Workplace, we’re joined David Carlson.  David is the Founder of Young Adult Money and the Author of Student Loan Solutions.  We chat about: why it's important for organizations to take a more active role in student loan repayment how to start and have a conversation with an employee facing debt how to embrace side hustles and promotions for even your best employees
19:38
July 30, 2019
Leadership Qualities Needed for the Future of Work
On this week’s episode of Humanize Your Workplace, we are joined by Darren Raycroft. He is a Partner at The Bedford Consulting Group/TRANSEARCH with a focus on executive leaderships. We talk about: the qualities and skills needed to stay relevant as a leader how AI can impact and enhance the hiring and talent management process how to demonstrate your aptitude during the interview process
17:14
July 25, 2019
The Missing Piece in Technology Training
 In this week's episode of Humanize Your Workplace, we take a deep dive into the trainings offered when we bring in new technology.  When our company's provide trainings, they often share how to use it but not when and why.   We chat about what can be included in training programs as well as the assumptions people make about others and their ability to understand and use new technology. 
13:16
July 23, 2019
How to Empower Others By Identifying Their Strengths
On this week’s episode of Humanize Your Workplace, we are joined by former Eagles player and current CEO of Jersey Man, Ken Dunek.  We chat all about:  how one conversation changed the direction of Dunek's professional life  what it's like to work with your kids  why building relationships and authentic connections is crucial in business
19:37
July 18, 2019
How to Embrace and Learn From Feedback as a Senior Leader
 On this episode of Humanize Your Workplace, we are joined by Terry Rowinski.  Terry is the CEO and President of Health Payment systems.  We chat about: Embracing and learning from feedback Employee and vendor recognition programs Creating core values How to better understand and serve your client's pain points
18:41
July 15, 2019
Tricks to Enhance Creativity on Your Team
 On this week's episode of Humanize Your Workplace, we chat all about team creativity.  One of the biggest concerns of some of my clients is their teams ability to think on the spot and come up with new ideas. I share examples of how we were able to push teams forward and what you can do to enhance creativity amongst your team.   
12:44
July 9, 2019
How to Efficiently Onboard Your Employees on Day One
The first day on the job is so important and can determine whether or not someone will stay within an organization.  On today's episode we chat with Drew Albert, Manager of Culture and Development at Merakey about their new Day One programming.  Their updated experience gives employees the opportunity to meet other new hires, reviews their mission and vision and helps them to better adjust to their new roles.
15:50
July 2, 2019
How to Connect with Your Virtual Colleagues
 On this week's episode of Humanize Your Workplace, we're lucky to be joined again by Ryan Foland. This time we chat about making eye contact with the camera, sharing virtual stories, and how to be an active listener.  Video is something that is becoming increasingly more important but one of the most overlooked aspects is connecting with the audience (your peers and supervisors) on the other side of the lens.  Ryan covers: why human connection is so important in today's workplace easy ways to be more human in a virtual workforce tips for translating your whole self online at work
23:54
June 24, 2019
Increasing Impact by Being More Human
On this week's episode of Humanize Your Workplace, we're joined by Ryan Foland, Author of Ditch the Act. We chat about how to increase impact by being more human.  Ryan covers: how to build a personal brand why companies should support building personal brands of their employees what people can do if their companies don't support their personal brand building
21:54
June 18, 2019
Why Mind Reading Doesn’t Cut it at Work
 On this week's episode of Humanize Your Workplace we chat about the importance of speaking up at work.  As much as we might believe people understand what we're thinking, it's not always the case.  We need to make an active effort to verbalize out opinions, thoughts and concerns in a productive way. 
07:59
June 11, 2019
The Universal Way to Start a Conversation
Getting to know our managers, colleagues and employees can be beneficial not only to our careers but the organization as a whole.   But how can we do it?   In this episode, we're going to chat about the universal way to start a conversation.  HINT: you may already be doing it three times a day!
14:33
June 3, 2019
What Hiking Can Teach Us About Building Authentic Relationships
 On this week's episode of Humanize Your Workplace, we chat about how hiking and staying in Arizona gave me a fresh perspective on building authentic workplace relationships.  Learning "simple" tricks from hospitality professionals and strangers when hit with adversity. 
08:23
May 28, 2019
Is Ghosting All That Bad?
 On this week's episode of Humanize Your Workplace, we talk about ghosting.  We break down what it is, why people are doing it, and why it can damage your career. We also talk about the difference between ghosting and forgetting. And how to follow up with someone when you've accidentally missed a meeting, call or an interview. If you've ghosted someone in the professional space or have been ghosted, I would love to hear from you and have you on a future episode.  Just sent me an email or tweet @notokthatsok.
12:14
May 21, 2019
Humanizing the Interview Process
One of the essential parts of the workplace we forget to humanize is when we bring new people in.    In this episode, we talk about why it's important to create a memorable experience during the interview and application process and how this can lead to more engaged employees.
15:29
May 8, 2019
How Expressing our Emotions at Work Can Lead to Stronger Results
We all express our emotions differently.  Some people yell at their coworkers, other skip work, and some just hide in the background.  This week we'll talk about how my 9yo's expression of anxiety over taking a standardized test relates to how we communicate at work and what to do to take our emotions (and projects) to the next level.
10:01
May 8, 2019
Welcome to Humanize Your Workplace
Welcome to Humanize Your Workplace.  A new podcast with Alissa Carpenter. Each week we'll uncover ways to become more self aware, build better work relationships and take your career to the next level. Today we'll talk about moving past "Treat others the way they want to be treated" to "Treat others the way they want to be treated."
00:31
May 6, 2019