A podcast highlighting the introspections of Jakt's CEO Anthony Tumbiolo. Reflecting upon the things that go on in a business that many do not see. From true feelings and emotions about the company to insights about what it means to be a CEO, this podcast has you covered.
What do you do when you lose a big customer?
This is a question I was asked at servicebasedbusinesses.com, a community of agency owners I moderate who are looking to grow and build their business.
A member of the group recently lost an important client.
And they’re now in a kind of situation where they have to evaluate letting some people go or other alternatives like getting rid of their office space.
I’ve been there myself. And not just once, but multiple times in my career while running an agency.
If you run an agency, I hope this podcast helps you be more prepared if this ever happens to you.
I’ll touch on…
- My personal experiences with losing big customers (2:15)
- Why these are the moments when you get to see what you’re made of (3:31)
- Taking the time to process the loss (but not too much) - (5:03)
- Learning the lesson and adjusting (6:42)
Very recently, I got asked the question if would I ever bring an equity partner in Jakt, and why or why not would I bring someone on-board.
If it was the case I did, what would be the requirements or the situation needed to be?
Now, I’ve found out that looking for the right business partners is a lot like dating and trying to find the person you want to be with.
I had to go through several people to figure out what is important to me over the course of seven years.
And I want to share the lessons I’ve learned with you today.
I’ll touch on…
My first business partner at Jakt (1:05)
How finding business partners is a lot like finding the right person to date (2:43)
What breaks the partnership the majority of the time (4:24)
My personal requirements for business partnerships (6:30)
My good rule of thumb for evaluating potential partnerships (8:55)
How I would go about splitting equity fairly (11:24)
In the early days of Jakt, when things were getting off the ground, I wasn't thinking about anything but work.
And then, sometimes I got the feeling of...
“Where am I going with this? Why am I doing this? Why am I spending so much time working? What’s the point?”
It can really block you if you don’t understand where you’re going or why you’re doing some things.
That’s when I realized I didn’t have a clear enough vision for my company.
In this episode, I’ll touch on the importance of setting a yearly company vision, how to remind yourself of it on a consistent basis, and finally act on it.
Here’s what I’ll cover:
- Why not having a full clarity of your vision could block you (1:20)
- The two components for making a vision (2:58)
- How we do it at Jakt (5:10)
- How to keep score of your progress for that vision (13:46)
Ninety-five percent of any action you take during the day is dictated by your subconscious. And only five percent of the time, you are actually conscious of your decisions. Which is kinda crazy. It means that almost everything you’re doing is preprogrammed through your subconscious. So how can we go about rewiring it? How can we go about using it to our advantage to progress our financial growth? In this episode, I dive into the importance of reprogramming limiting beliefs around money and your life, just as the how-to process involved.
I’ll touch on...
- The science behind belief systems and reprogramming the brain (1:34)
- How should you approach this (7:14)
- The importance of repetition (8:46)
- Getting your facts straight (11:02)
- Why you shouldn’t get tied to a specific solution (12:10)
- The importance of developing skills to start rewiring your beliefs (14:07)
People ask me all the time: How do you get new business?
And I wish I could tell you there’s some magic trick or a super awesome FB Ads formula…
But it’s actually really simple: referrals and partnerships.
In today’s podcast,
I dive into the strategic approach for channel partnerships we used at Jakt to funnel new business,
and the steps you should take to build your social capital.
I’ll touch on:
- How I got new business when I started Jakt with no money (2:14)
- Why time and cost constraints lead to creativity in finding new customers (3:35)
- How we applied channel partnerships as a software agency to funnel new business (4:55)
- How referrals allow you to draft trust from the beginning and increase close rates (8:18)
- The different types of people that you can partner up with (9:09)
- The downsides to referrals (12:11)
- One of the best ways to form a partnership with someone (15:05)
Some people don’t understand how lonely and difficult it can be when you’re the head of the company.
If you’re a business owner, you might know what I’m talking about.
No matter if they are friends, family, or employees...
...a lot of them might struggle to grasp the difficult challenges you’re facing:
How you’re feeling, the risks you are going through, the stress...
In this episode, I dive deep into discussing how lonely it can get when you’re the CEO.
I’ll touch on…
- Why don’t most people understand how it feels to run a business (2:05)
- The need for empathy between you and others for not understanding it. (2:40)
- How inherent risks leverage the rewards for CEOs disproportionately to employees. (3:17)
As a business owner, it can be hard to decide how much you should be paying yourself.
All the profits? Just a set amount every month?...
In this episode, I’ll share with you what I’ve been doing for the last 7+ years. I truly believe that this is something that has helped me grow Jakt from 0 to a $4M/year agency.
Here’s what I’ll touch on:
- Why taking only the bare minimum is the best decision to make from a financial standpoint (3:07)
- The best possible investment you can make when you’re starting (3:28)
- The big “mistake” people make when taking profits out (6:40)
- [Funny story] The longest I’ve gone without taking money (11:27)
Over the last 7 years, I started Jakt from scratch and grew it to a $4M/year business.
Now, I’m also following one of my passions for a long time: real estate.
In this episode,
I talk about real estate and passive income, the steps I’m taking to educate myself, and why I think business owners can find value in it.
I’ll touch on:
- My definition of passive income and how Real Estate relates to it (4:32) - Part 1
- Where I’m personally looking to invest in the near future (9:57) - Part 1
- How I’m studying and learning about it (5 :24) - Part 2
- Why is wealth concentrated at the top circles, and how you can gain access to them (7:20)
Something that I get asked quite often is how we’ve grown Jakt from 0 to a $4M/year business.
If they’re expecting me to uncover a quick and easy strategy, they leave disappointed.
In this episode,
I am sharing with you the exact way I use to bring in leads and new business to my companies.
The truth is, it takes work. And effort. And patience. But it has worked really well for me.
If you want to learn how you can apply this and how that can make a big difference to your business, make sure to listen to this podcast.
Here’s what I’ll cover:
- The interesting conversation I had where we uncovered why people don’t like this strategy 0:42
- The exact process I use to develop New Business (all steps) 3:55
- The value of compounding and the need for patience 5:25
- Why you should constantly be telling your story to the world 6:00
Get the book Give and Take: Why Helping Others Drives Success by Adam Grant here: https://amzn.to/2Egjg6x
In this episode, I want to answer a question I received on how do I decide to fire someone and how to do it.
It’s an extremely complicated thing that doesn’t necessarily get easier.
Funny thing: it took me 6 months to build up the courage to fire someone for the first time.
But there are certain things that I’ve picked up along the way that can help you make this type of decisions.
In this segment, I’m sharing with you the real-life tactics and I hope you can take advantage of them and use them in your business.
Here’s what I’ll touch on:
A story on the first time I fired someone 1:20
The one question you need to ask yourself before you pull the trigger 5:30
Culture vs. Performance-related reasons 6:20
How to legally protect yourself as a small business owner 11:15
Is there a “best” day to do it? 18:20
The emotional component to firing people 21:20
We are moving things and reinventing ourselves at Jakt!
In order to continue evolving, we believe that it’s important that we narrow our focus as a business. Really exciting times are coming.
In this episode, I talk about how to pivot your company and steer a moving ship, what it means to the current executive team, and how important your people and culture are during times of transition.
The one challenge we are facing at Jakt that’s making us go even more narrow 3:00
Applying the lessons I preach to other business owners 5:20
Why E-commerce customers are extremely attractive for us 10:00
Auditing our team before future changes 13:02
The awareness of mental health when it comes to entrepreneurship is growing --and for good reason. I’ve personally struggled with it over the years and, in this episode, I am sharing my thoughts and experiences.
Sasha and I dive deep into discussing how mental health looks like, how to manage it, highs and lows, and what we can (and should) do to help others. This is a very special episode for me and I truly believe and hope it can help you.
If you’re an investor, business owner or entrepreneur, please take a minute of your time to complete this survey on mental health: https://anthonytumbiolo.com/mentalhealthsurvey
Before blindly taking action, we believe it's important to gather data to know how people are struggling with mental health. Sounds fair?
Check out my blog post on the difference between struggling and suffering is: https://anthonytumbiolo.com/struggling-suffering/
Why we started wanting to tackle mental health in entrepreneurship 0:59
How much does mental health affect you in running a business? 4:56
Through what mediums can you manage the weight of mental illness? 9:06
What aspects of culture help sprout a reinforcement of pain and gain? 12:05
What is the change in your mental health when you start working on yourself? 13:21
This episode is NOT for do-as-I-say, not-as-I-do fakers. I am sharing exactly how I am applying in my own businesses everything I put out on my content. In a completely transparent way, I will show you all that happens behind the scenes while taking a step forward against this trend that has appearance over reality.
- How I share what I’ve learned over the years 1:37
- How I share what I wish what I would’ve known when I was starting out 2:42
- Retracing my steps in getting a business off the ground 5:52
- Offering your product to the market 7:03
- Why you only need to focus on what you’re offering 11:25
- When you should say “no” 13:02
- The ambiguity in pricing 15:30
The sale does not stop once you sign a new client. In fact, it's just the beginning.
In this episode of Reflections of a CEO I'll explain exactly what this means and why it's so important for you to master for your business.
- What is sales? 1:07
- How to retain customers 2:23
- Onboarding customers 3:49
- How to transition from sales team to production team 7:33
- Sell them on the company, not on you 8:47
What makes people stay at your company? Is it the mission? Your vision, maybe? What made them join in the first place? In this episode, I talk about what makes a company appealing to current and future employees, the importance of fostering a positive culture, and what keeps me at my company! Check it out!
Diagnosing the divide between management and everyone else 1:23
Why is it that people stay at a company? 4:36
What makes me stay? 10:10
What importance does the mission have in a company? 11:15
For this episode of Reflections of a CEO, I’m joined by Jakt’s President, Cody Musser, to talk about our 2018 financial report. Join us for a look behind the scenes where we hold nothing back: including our exact revenue, expenses, and profit.
Business is a long game. Here’s how CEOs and business owners can prepare --mentally, emotionally, and physically-- to play it for decades. It’s a marathon, not a sprint. In this episode, I discuss optimizing yourself, knowing your limit, and being very mindful your time.
In this episode:
There will always be times that you won’t be on your game. In this intimate episode, I talk about getting back on your feet, avoiding burn out, and self-awareness. If you’re an entrepreneur or a CEO, you’ll get new ways to deal with adversity when running a business.
- What it’s like to experience this in business 0:58
- Becoming more self-aware 3:17
- Finding things that work for you 4:44
- Dealing with what’s bothering you 8:53
- Coping with loneliness in entrepreneurship 15:30
- Being in a good mindset for your own benefit and your business’ 18:01
I am tremendously excited to introduce the newest Polpo Group company to the world. I talk about how we will bring radical value to agencies, automation, the power of experience, finding markets, and much more!
- Some context for Polpo Group 1:10
- The new business under Polpo 1:54
- Finding a market for agencies 6:08
- Testing price models 12:48
- The benefit in Polpo Group 18:06
- Why I’m documenting this development 25:28
Cody Musser joins me for a special edition of Reflections of a CEO. In this episode, we discuss how we plan and strategize at Jakt, defining objectives, and holding ourselves accountable - even when it sucks.
In this Episode:
How did it all start? 0:32
What is the core principle to Polpo Group? 5:08
Naming it The Polpo Group 5:54
Building a core competency between businesses 7:26
The guiding principles behind Polpo companies 9:58
Polpo Group: polpo.group
Anthony's Blog: https://anthonytumbiolo.com/blog/
Taking steps forward in life often comes from 180 mindset shifts. In this episode, my girlfriend Sasha and I talk about the Law of Attraction, how you can rewire your thinking to achieve your goals, and the importance of executing.
New Year’s Resolutions are a common thing for people to do. Yet, so many people don’t stick with them. Why is this? In this podcast I explain my take on why this is the case and how I’m structuring them for 2019 in a unique way.
In this episode of Reflections of a CEO, my girlfriend Sasha joins me to help answer questions about what it's like to date an entrepreneur.
If you're an entrepreneur, date one, or are thinking of dating one, I think you'll enjoy this
Haven’t made a podcast in the past four months.
But now I’m more than ready to start up again to kick off 2019.
This podcast episode will get you up to speed on everything that's been going on in my life and with business over the past 4 months.
I also cover my biggest accomplishments of 2018 and what I'm excited about in 2019.
- FP&A manager started. she's pretty quick with numbers and has already challenged me on something. i like it. i'm very bullish on the impact she'll make.
- Agreed to terms on a new office. We ran out of space in current office so are moving to a new space within the same building. Market price for the space was 20k. We got it for 1/2 month free + 16.5k thereafter for a 7 month term. It comes with 1 private office for me, 1 private conference room, and 1 big open space. We also get access to 6 other conferences rooms and common areas shared between companies.
- Finalized deal with the Head of Engineering, who starts today. Happy he's on board now.