Skip to main content
API Resilience

API Resilience

By Pronovix
We believe that digital transformation efforts make companies and communities more resilient.

In the API Resilience podcast you'll listen to guests from industry leading API teams sharing their views about the current trends of the API economy. We also bring you insights that your API team will be able to use, and even explain to your management on how APIs can help your company cope, resurge, and thrive during and after this pandemic.
Listen on
Where to listen
Apple Podcasts Logo

Apple Podcasts

Google Podcasts Logo

Google Podcasts

Overcast Logo

Overcast

Spotify Logo

Spotify

Retrospective with Mark Winberry
In this episode Mark and Kristof did a retrospective discussion on the past episodes and Mark said farewell to the listeners as he will no longer co-host the podcast. API resilience started in 2020 June to explore how companies can become more resilient and create business value by investing in their API programs, even in such unprecedented times as the pandemia. In the past 24 episodes API team leads and experts shared their growth stories and views on how APIs will shape the future -- both in their organizations and on a more theoretical, “API philosophical” level. Tune in and listen to Mark’s and Kristof’s digest on some of the most exciting takeaways from the one year history of API Resilience podcast. “People are not looking for APIs but capabilities” - Mehdi Medajoui (API Days, gdpr.dev) in Episode 09 and Episode 10 “Business developers are developers too” - Katrien Van Gijsel (KBC Bank & Verzekering) in Episode 14 “Communities are everywhere, and now can be everywhere, more so than ever” - Lorna Jane Mitchell on the evolving role of developer advocacy in Episode 06 “The affordance exists between the object and the person. The affordance is not intrinsic in the object” - Mike Amundsen in Episode 13
34:12
June 16, 2021
Transition from code-first to design-first: growing the API program at SAS
SAS is a leading business analytics software company, and also the largest independent vendor in the business intelligence market. In this episode Jeannie Hawrysz (Lead API Architect and Manager of API and Developer Program Enablement) talked about their team efforts to set new standards for their API program during the time of pandemia. She explained how they organized internal workshops with their UX/design and product management teams to help outline a design-first based workflow. These efforts eventually led to an internal “cultural revolution” and concluded in an API lifecycle that is driven by API governance principles and a product mindset. In the podcast Jeannie talked about the challenges of simultaneously catering to diverse personas like data scientists and business decision makers. She also described why and how they started to redesign SAS' developer portal and how low- and no-code solutions might shape their API program in the future. The hosts are Kristof Van Tomme and Mark Winberry.
59:57
May 27, 2021
Building and running a successful API Program in a high-asset travel company
TUI (Touristik Union International) is the largest leisure, travel and tourism company in the world. In episode 2 Robin Meissner (Head of API transformation) talked about TUI’s digital transformation efforts in the past 2 years from the first API they published to the future API and interface ecosystem he envisions for TUI. Tune in and learn: TUI is a “high-asset” company that grew through acquisitions and that has many local partners. What challenges did this create for TUI in its digital transformation journey? Why technology is only half of a successful API program? Why and how Robin’s team took an iterative, inclusive approach in their API program instead of trying to kick off with a perfect digital experience? How the value of APIs is perceived by internal management, and What KPIs and other factors can indicate the success of a digital transformation program and facilitate management buy-in?
51:44
May 12, 2021
Creating personalized experiences through APIs in the travel industry
Robin Meissner is the Head of API transformation at TUI AG (Touristik Union International), the largest leisure, travel and tourism company in the world. In the first episode Robin and the hosts, Kristof Van Tomme and Mark Winberry took an “API-philosophic” angle and discussed how APIs could help create more personalized, diverse and unique experiences in the future, going beyond their current role in the corporate world. They also explained why unexpected and surprising integrations are essential for the success of an API program, and what a bathroom recognition application - built at a hackathon - has to do with all this. Listen to the 2nd episode too, where Robin shared TUI’s digital transformation success story and challenges. The hosts are Kristof Van Tomme (CEO and Co-founder of Pronovix) and Mark Winberry (Senior Director of US Operations at Pronovix).
40:12
May 6, 2021
Journey of a transformation into a Consumer, API First company w/ Maarten Roosendaal (bol.com)
Maarten has been an IT architect and now moved into a position of being a product manager and product owner of a retailer API at bol.com. In this episode he will take us on a journey of a remarkable transformation over his 10 years at bol.com. Bol.com started off as a small e-commerce book company experiencing rapid growth, which also meant a really rapid growth from architectural perspective, moving to microservices with over a thousand IT components. What have they lost along the way? How could they become agile at scale? How have they organised their architecture in a way that allows to have a better overview on the services and products? How has the pandemic affected their growth story? What is the best way to adapt to new circumstances fundamentally changing how you operate and deliver value to consumers? Join us to hear about this, and much more.
01:04:59
March 31, 2021
Digital transformation in public broadcasting w/ Roberto Salomone (SRG SSR)
Roberto works for the largest public service media company in Switzerland. Starting out as an IT architect and later as an enterprise architect, he initiated an API program at SRG-SSR based on requirements coming not only from the business but also from opportunities discovered through their hackathons, in which they actively support innovation and digital transformation. Join us to hear more about the main takeaways coming from organizing hackathons and how to make the results sustainable. What effects did the pandemic have on a public broadcaster`s operations and how did they manage to keep up with the changing media landscape. What makes a company more resilient when facing the challenges of accelerated digital transformation. How can an organization become more adaptive because of APIs? In this interview Roberto also explains how SRG SSR intends to be meaningful for the public interest and help with addressing the information shocks that are currently going through our society.
48:14
March 17, 2021
API driven capabilities in the automotive industry (Part 1) w/ John Musser (Ford Motor Company)
“Software is eating your car” claims John Musser (Director, Platforms, Ford Autonomous Vehicles). This episode explores new affordances and unique functionalities that are triggered by a broader connectivity between vehicles, IoT devices and other elements of the transportation space. The interview delves into questions, like What opportunities do API connected vehicles open up? How can you navigate an API program in a highly regulated industry? What factors drive an API program of a large automotive organization? What are the key steps of structuring an API program first “at home”, then in the retail and commercial markets? The hosts are Kristof Van Tomme (CEO & co-founder, Pronovix) and Mark Winberry (director of US operations, Pronovix). Intro music: Broke For Free - Night Owl (CC)
44:18
December 17, 2020
API Success as a Bow Wave w/ Claire Barrett (APIsFirst Consulting)
“Successful transformation comes from balancing trade-offs, choices between two right ways of executing” claims Claire Barrett (Director, APIsFirst Consulting). This interview explores how API success creates a bow wave for an organisation’s wider digital transformation, and why it is important to recognise the humans behind API success. It also delves into concepts like inside out project thinking, intentional teams and other key issues, like How do you get started with your transformation agenda? Where do you put your effort and investment in along the way? How do you amplify the story for the people who are impacted by the transformation agenda? Who needs to get behind an API success? Who drives organizations through transformation? How do you empower, resource and not distract the group that is going to make your API program successful? Why is that people don’t necessarily recognize the opportunity APIs bring? How to illuminate the path to new opportunities? How do APIs help a wider change especially in large and complex organizations? What measurement systems do orgs use to measure progress, impact and performance? Are there roles that are neglected or overlooked? The hosts are Kristof Van Tomme (CEO & co-founder, Pronovix) and Mark Winberry (director of US operations, Pronovix). Intro music: Broke For Free - Night Owl (CC)
01:26:17
December 11, 2020
APIs and Evolutionary Purpose w/ Ainhoa Pulido & Flavio Geraldes (Lufthansa)
In this episode of API Resilience, Ainhoa Pulido (API Manager, Lufthansa) and Flavio Geraldes (API Manager, Lufthansa) explore the importance of purpose and innovation when it comes to creating or integrating APIs. They also delve into how crisis helps API programs evolve, and how finding the common ground in understanding and language is crucial when working with different departments of a large organization. The hosts are Kristof Van Tomme (CEO & co-founder, Pronovix) and Mark Winberry (director of US operations, Pronovix). Intro music: Broke For Free - Night Owl (CC)
50:39
November 24, 2020
Non-transactional Values in the API Space w/ Kin Lane (Postman)
In the first part of the API Resilience interview Kin Lane talked about Digital Literacy & Democratizing APIs. The 2nd part of the conversation went towards more philosophical territories where Kin, Mark and Kristof explored how an essentially transactional space like APIs and digital transformation can and should still have non-transactional aspects. They also talked about how organizations can be more successful by acknowledging the human aspect besides transactional goals and how developer portals can support this. The hosts are Kristof Van Tomme (CEO & co-founder, Pronovix) and Mark Winberry (director of US operations, Pronovix). Intro music: Broke For Free - Night Owl (CC)
28:50
October 26, 2020
Connecting Audience & APIs w/ Aleksei Akimov (Adyen)
“Our shared responsibility is to help industries where we belong to adopt and push forward their API programs and API community initiatives” claims Aleksei Akimov (Head of API, Adyen). In this episode we look into how an API-first payment processing company adopting the design-first methodology is able to iterate on their APIs fast, how their non-binary thinking of their audience helps them to maintain a consistent API program, and what extra meaning can a Van Gogh exhibition add to the way they think about APIs. The hosts are Kristof Van Tomme (CEO & co-founder, Pronovix) and Mark Winberry (director of US operations, Pronovix). Intro music: Broke For Free - Night Owl (CC)
01:06:11
October 13, 2020
The present & future of banking APIs - Part 4 w/ Katrien Van Gijsel (KBC & Verzekering)
It pays off to cater to both technical and business audiences, claims Katrien Van Gijsel (Business Innovation Manager, KBC & Verzekering). In this episode of API Resilience, Katrien explains how the democratization of developer experience paid off for the organization and how their partners found new ways towards digital transformation. The hosts are Kristof Van Tomme (CEO & co-founder, Pronovix) and Mark Winberry (director of US operations, Pronovix). Intro music: Broke For Free - Night Owl (CC)
01:01:28
October 8, 2020
Designing the APIs of the future w/ Mike Amundsen
Will APIs make it possible in the future to build systems that are rather optimized for cooperation and resilience than profit and sheer growth? What is the difference between writing code for a machine vs. all the machines? Why APIs resemble creative game spaces or ant colonies, and why is it an antipattern to create sequential workflows when designing APIs? Mike Amundsen, the well known speaker and author/co-author of 18 books shared his fascinating vision of the role of APIs and complex systems in the past and the future of our societies, and also talked about his upcoming new book titled Design and Build Great Web APIs. The hosts are Kristof Van Tomme (CEO & co-founder, Pronovix) and Mark Winberry (director of US operations, Pronovix). Intro music: Broke For Free - Night Owl (CC)
01:10:47
September 30, 2020
About Digital Literacy & Democratizing APIs w/ Kin Lane (Postman)
“Democratizing APIs is about making people aware that APIs exist, and that they can use them too, it’s not just for wizards on the hill […] anyone can do it”, says Kin Lane (Postman). In this week’s episode of API Resilience, he explains why digital literacy and democratizing APIs go hand in hand, and why imagination is key when you’re creating an API program. He also describes ways technical environments such as developer portals can be inclusive towards business stakeholders and their business use cases, and why an established common vocabulary is essential. The hosts are Kristof Van Tomme (CEO & co-founder, Pronovix) and Mark Winberry (director of US operations, Pronovix). Intro music: Broke For Free - Night Owl (CC)
51:35
September 24, 2020
Shaking off legacy to become API-first w/ Sophie Rutard (Euler Hermes)
In this edition of API Resilience, Sophie Rutard (Head of API, Euler Hermes) shares how a paper-centered business improved its operations by making efforts towards digital transformation – from value proposition through buy-in to API governance. She explains the pioneering spirit behind their actions, why and how a mathematical model helped, and how they cut their monolith into sustainable microservices. A fascinating conversation with insights that can help every company grow! The hosts are Kristof Van Tomme (CEO & co-founder, Pronovix) and Mark Winberry (director of US operations, Pronovix). Intro music: Broke For Free - Night Owl (CC)
51:28
September 16, 2020
Personal Digital Capital and GDPR Portability - Interview w/ Mehdi Medjaoui (Apidays) Part 2
‘People don’t look for APIs, they look for abilities,’ claims Mehdi Medjaoui (founder, Apidays). In Part 1, he explains the key elements of the API mindset and explores the challenges of API integration and discoverability. In Part 2, he presents his new vision, which focuses on GDPR portability and the trend of commercializing personal data. The hosts are Kristof Van Tomme (CEO & co-founder, Pronovix) and Mark Winberry (director of US operations, Pronovix). Intro music: Broke For Free - Night Owl (CC)
30:49
September 8, 2020
Key elements of the API mindset - Interview w/ Mehdi Medjaoui (Apidays) Part 1
‘People don’t look for APIs, they look for abilities,’ claims Mehdi Medjaoui (founder, Apidays). In Part 1, he explains the key elements of the API mindset and explores the challenges of API integration and discoverability. In Part 2, he presents his new vision, which focuses on GDPR portability and the trend of commercializing personal data. The hosts are Kristof Van Tomme (CEO & co-founder, Pronovix) and Mark Winberry (director of US operations, Pronovix). Intro music: Broke For Free - Night Owl (CC)
40:11
September 8, 2020
The secret sauce of developer marketing w/ Adam DuVander (EveryDeveloper)
Earning the trust of your developers is the first step in developer marketing, says Adam DuVander (principal consultant, EveryDeveloper). In this episode of API Resilience, he explores how product development depends on audiences, as well as on business purposes. He also shares best practices about how to communicate such goals.. The hosts are Kristof Van Tomme (CEO & co-founder, Pronovix) and Mark Winberry (director of US operations, Pronovix). Intro music: Broke For Free - Night Owl (CC)
01:01:36
September 1, 2020
The present & future of banking APIs - Part 3 w/ Joris Hensen & Matthias Büscher (Deutsche Bank)
If you believe hackathons serve little to no service in digital transformation, think again. Joris Hensen (founder, Deutsche Bank API program) and Matthias Büscher (product manager, Deutsche Bank Developer Portal) explained how an internal hackathon kicked off their API journey towards fulfilling PSD2 regulatory needs. They also explained how being an early API adopter benefited both Deutsche Bank and their customers. The hosts are Kristof Van Tomme (CEO & co-founder, Pronovix) and Mark Winberry (director of US operations, Pronovix). Intro music: Broke For Free - Night Owl (CC)
01:03:28
August 4, 2020
The evolving role of developer advocacy w/ Lorna Jane Mitchell (Vonage)
In this episode of API Resilience, Lorna Jane Mitchell (senior developer advocate, Vonage) shares her journey as a developer advocate, OpenAPI Initiative contributor, open source enthusiast, and keen blogger, and how her role has been evolving into digital advocacy this year. She also explores the steps you can take to not to go too early into code and add more value to your API experience, and how API teams could benefit from a spec-first attitude. The hosts are Kristof Van Tomme (CEO & co-founder, Pronovix) and Mark Winberry (director of US operations, Pronovix). Intro music: Broke For Free - Night Owl (CC)
01:00:27
July 29, 2020
The present & future of banking APIs - Part 2 w/ Koen Adolfs (ABN AMRO)
ABN AMRO’s API journey started when PSD2 regulations enforced adjustments. Tune in to hear Koen Adolfs’ (open banking product owner, ABN AMRO) story, and how he leveraged the community to build ABN’s DEVREL program into one of Europe’s leading banking API stories. The hosts are Kristof Van Tomme (CEO & co-founder, Pronovix) and Mark Winberry (director of US operations, Pronovix). Intro music: Broke For Free - Night Owl (CC)
56:13
July 21, 2020
Autonomous APIs: the future of APIs? – Interview w/ Zdenek Nemec
Choosing which API to integrate with is always a bit of a gamble: will the API keep working? How fast will it change? Will you have the time and money to keep updating your integration as fast as the API changes? In this edition of the API Resilience podcast, Zdenek Nemec (founder, Superface.ai) explains how true machine-to-machine communication could radically transform all of this. Imagine if anybody could use the global API information infrastructure and trust that the right connection gets made without somebody having to manually engineer it. Listen in to hear Zdenek Nemec discuss the future of APIs with Kristof Van Tomme (CEO & co-founder, Pronovix) and Mark Winberry (director of US operations, Pronovix), the hosts of the show. Intro music: Broke For Free - Night Owl (CC)
01:00:19
July 13, 2020
Enhance Developer Experience & Customer Service in Times of Crisis w/ Gregory De Jans & Julija Babre (TomTom)
In the third episode of the API Resilience podcast, Gregory De Jans (technical lead for developer program, TomTom) and Julija Babre (product marketing manager, TomTom) discussed what new solutions they needed to implement in order to be able to stay in touch with their customers. The 2019 DevPortal Awards winners also talked about their approach towards their developer portal. The hosts are Kristof Van Tomme (CEO & co-founder, Pronovix) and Mark Winberry (director of US operations, Pronovix). TomTom’s developer portal is available at https://developer.tomtom.com/ Intro music: Broke For Free - Night Owl (CC)
46:55
June 30, 2020
The present & future of banking APIs - Part 1 w/ Mark Boyd & Phuong Pham (Platformable)
In the second edition of the API Resilience podcast, Mark Boyd (founder, Platformable) and Phuong Pham (open banking industry analyst, Platformable) discussed the importance of APIs in the fintech and banking sector as well as what trends are to be expected in the coming years of open banking and open financing. They also shared the value of banking APIs when it comes to analyzing consumer data. The hosts are Kristof Van Tomme (CEO & co-founder, Pronovix) and Mark Winberry (director of US operations, Pronovix). Intro music: Broke For Free - Night Owl (CC)
48:56
June 22, 2020
"The future that's already here"
In this first episode of the API Resilience podcast, Kristof Van Tomme (CEO & co-founder, Pronovix), and Mark Winberry (director of US operations, Pronovix) discuss the roles of APIs in facing the challenges of the current pandemic economy. Intro music: Broke For Free - Night Owl (CC)
37:19
June 2, 2020