QualITy Time with Rick & Rob

In today's episode, Rick and Rob chat with guest Zack James, Business Development Manager of Comm & Collab, about how the Solution Development team  continues to evolve and create the most valuable technology solutions based on industry standards and customer feedback.  Additionally, they touch on how Aqueduct defines offerings over time to bring instantaneous value to your business.

In this episode, we discuss one of Rick's favorite topics, cybersecurity, and how to navigate the ever-changing regulations customers are faced with in today's market. Covered topics include government policies, cyberattacks, and recommendations on how to go back to the basics as you assess your organization's security posture.

The way people communicate and collaborate with one another continues to change. Hybrid work is here to stay and we now have the tools to do it efficiently and productively.

In this episode, Rick and Rob we’re joined by Sunthar Anandarajah, who shares practical insights from his 15+ years of experience in the unified communications and collaboration space.

In this episode, Rick and Rob share strategies and solutions to help solve today's growing challenge of providing secure and reliable networks outside of the office in a "work from anywhere environment".

Join us as we kick off season 2 of QualITy Time with Rick and Rob! In this episode, we discuss the recent "Shields Up" Advisory that the Cyber Security and Infrastructure Security Agency (CISA) has released. Join us as we share recommendations on critical cybersecurity areas to focus on.

Live and in person again, Rick and Rob meet with Dan Murray, SVP of Strategic Growth and Operations to discuss 2021 IT trends and areas we expect significant impact to customers in 2022, including shifts in IT buying models, technology convergence, and automation. 

Featured questions from this episode's "Let's Taco 'bout IT" segment: 

What is the future role of application performance monitoring?

Live and in person, Rick and Rob discuss IT-as-a-Service models, the many different offerings on the market including Ransomware-as-a-Service, and the benefits of shifting from CapEx to OpEx. 

Featured questions from this episode's "Let's Taco 'bout IT" segment:

"What's a common misconception of the cloud?"

Mike O'Brien, commonly referred to as OB, joins Rick and Rob to share his expertise in networking and stories on some of the ways he's had to be creative in architecting network solutions for businesses. OB also discusses wireless connectivity, the advantages of Wi-Fi 6, and his favorite food to grill. 

Featured questions from this episode's "Let's Taco 'bout IT" segment:

1. Tim: "What is your favorite antivirus and why?"
2. Alex: "How do you address ransomware for SaaS providers?

Join Rick and Rob as they discuss cloud solutions including the Shared Responsibility Model, CICD, how to use partners like AppDynamics to prevent downtime, and Rick's favorite topic, cloud security with Aqueduct's Cloud Practice Director, Neil Mager. 

Listen in as Rick and Rob discuss some of the misconceptions about cloud solutions, the difference between cloud and cloud native, and advice on what organization's should keep in mind when choosing cloud vendors with Aqueduct's Cloud Native Director, Neil Mager. 

Rick and Rob chat with Aqueduct's Collaboration Technical Director, Matt Guerrera, about how technology will transform as employees return to the office, artificial intelligence for contact centers, and the future of collaboration technology and how we use it. 

In this episode, we discuss Rick's favorite topic, IT Security, with Aqueduct engineer Matt Albrecht, a 2X CCNP in Enterprise Networking and Security. Covered topics include SASE, cyberattacks, and Matt's advanced at-home setup for IoT devices and network security. 

In this special bonus episode, we talk about trends and announcements that came out of this year's Cisco Live event in the security, collaboration, and networking space. To provide more context, we're joined by some of Aqueduct's elite technical talent:

• Jay Sartori, Networking Technical Director,  2xCCIE (DC/Security), CISSP
• Zack James, Collaboration Practice Director
• Matt Albrecht, Network Architect, 2xCCNP (Enterprise, Security)

In this episode, Aqueduct's Director of Staffing, Erin Bouthiette, and Technical Recruiter, Grace Calfin, join us to discuss how Aqueuduct's Staffing practice got started, how Covid-19 has impacted the IT industry from an employment perspective, and provide advice to those seeking IT-related roles. 

Join us and special guest Jay Sartori, a double CCIE and CISSP Technical Director at Aqueduct Technologies, as we discuss current enterprise technology trends including SASE, cloud calling, and Zero-Trust. 

Join Rick and Rob as they take listeners through the journey of how Aqueduct Technologies, New England's leading IT solutions provider, got started, and how they're helping customers leverage technology. 

Submit questions to our "Let's Taco-bout IT" segment where we answer your burning IT questions by emailing us at marketing@aqueducttech.com.