Skip to main content
Pints & Polishing Auto Detailing Podcast

Pints & Polishing Auto Detailing Podcast

By Nick Walters and Marshall Hill

Welcome to the most influential and listened to podcast for the Car Care Industry. We are the #community that brings you fresh perspectives, real talks, motivational encouragement and we probably will be drinking some fine fermentations while we do it...but if you want to watch live then join in for the live feed on Facebook.com/hypercleanstore . Grab A Pint And Enjoy 🍻
Available on
Apple Podcasts Logo
Castbox Logo
Google Podcasts Logo
Overcast Logo
Pocket Casts Logo
RadioPublic Logo
Spotify Logo
TuneIn Logo
Currently playing episode

Do u up sell clients

Pints & Polishing Auto Detailing Podcast Jan 16, 2018

00:00
04:56
Paint Correction Being Oversold To Customers? Plus, How To Price Services? Episode #819

Paint Correction Being Oversold To Customers? Plus, How To Price Services? Episode #819

In this episode, Marshall and Nick discuss various topics related to the detailing industry and car enthusiasts. They start by talking about their favorite video games and how detailing has become a science or a "bro science".

They then share a story about a neighbor with a loud exhaust and how it affects his daily life. The conversation shifts to truck and camper enthusiasts and the dedication they have to matching their vehicles.

They also discuss the challenges of pricing in the detailing industry and the importance of knowing your costs. The episode concludes with a discussion about highway patrol and speeding.

In this conversation, Marshall and Nick discuss the practice of pulling over on the highway and the safety concerns associated with it. They also talk about the inefficiency of this practice and the need for a better approach. The conversation then shifts to the misconceptions about police officers and their job requirements.

They also discuss the condition of low mileage vehicles and the importance of understanding different paint systems. The conversation concludes with a focus on preservation and the belief systems in the detailing industry.


Takeaways


Detailing has become a science, and it is now highly regarded in the automotive industry.

Truck and camper enthusiasts often go to great lengths to match their vehicles and create a cohesive look.

Pricing in the detailing industry can be subjective and dependent on various factors, such as location and individual circumstances.

It is important for detailers to know their costs and consider their profit margins when setting prices.

Highway patrol officers should consider pulling over vehicles in a safe location to avoid causing traffic congestion. Pulling over on the highway can be dangerous and inefficient, and there should be a better approach to traffic stops.

There are misconceptions about police officers and their job requirements, and it is important to understand the challenges they face.

Low mileage vehicles may not always be in great condition, and it is important to assess each vehicle individually.

Certifications and belief systems in the detailing industry can sometimes lead to unnecessary and damaging practices.

Preservation should be a priority in detailing, and it is important to consider the long-term ownership of vehicles.


Chapters


00:00 Introduction and Buying Detailing

01:10 Exhaust Noise Complaints

04:14 Easter Sunday Travel Plans

05:36 Discussion on Pricing in the Detailing Industry

27:36 The Challenges of Giving Pricing Advice

31:25 The Dilemma of Raising Prices

33:29 Highway Patrol and Speeding

37:27 Pulling Over on the Highway

38:17 Safety Concerns and Efficiency

39:14 Quotas and Inefficiency

40:42 Misconceptions about Police Officers

42:33 Low Mileage Vehicles

43:40 The Condition of a Brand New Vehicle

44:26 Certifications and Belief Systems

46:08 Understanding Toyota Paint Systems

48:14 Preservation and Long-Term Ownership

52:16 Lack of Knowledge in the Detailing Industry

57:00 Car Ownership Trends

58:14 Observing Cars in Parking Lots

59:48 Uneducated Detailers

01:03:02 Doing Things for the Sake of Doing Them

01:06:29 Belief Systems in the Detailing Industry

01:09:13 The Thermostat Analogy

01:12:28 Appreciating the Car and Preserving the Paint


Mar 26, 202401:16:33
Restoring Plastics With Ceramic Coating? Is There a Cut Off Point? Episode #818

Restoring Plastics With Ceramic Coating? Is There a Cut Off Point? Episode #818

In this episode, Marshall and Nick discuss convertible cars and their opinions on them. They also talk about the aging of plastics in cars and how to replace or restore them.

The conversation then shifts to spring cleaning for cars and the importance of considering plastics when buying a used vehicle. They also discuss protecting plastics with ceramic coating and negotiating deals when replacing them.

The episode concludes with a discussion on cars that got away and spring cleaning tips and recommendations. In this conversation, Nick and Marshall discuss various topics related to cars and car care. They talk about the importance of using quality gasoline and the individual preferences for exhaust sounds.

They also discuss the process of rinseless washing and the debate between using a sponge or a towel. The conversation touches on the need for a revolution in car care and the power of consumer behavior in influencing manufacturers.

Overall, the conversation emphasizes the joy of taking care of your vehicle and the importance of finding the right balance between customization and regret.

Takeaways


Convertible cars have varying opinions on their aesthetics and suitability for different car models.

Plastics in cars can age poorly, and it is important to consider their condition when buying a used vehicle.

Ceramic coating can be used to protect and restore plastics in cars.

Spring cleaning for cars involves deep cleaning and detailing, focusing on cracks, crevices, and underbody.

Choosing the right gas and using fuel stabilizers can help maintain the performance of your car. Using quality gasoline can help maintain the performance and longevity of a car.

Exhaust sound preferences are highly individual, and what sounds good to one person may not sound good to another.

Rinseless washing can be an effective and efficient way to clean a car, and using a towel instead of a sponge can help prevent reintroducing dirt to the car.

Consumer behavior has the power to influence manufacturers and bring about changes in the car care industry.

Taking care of your vehicle can bring joy and satisfaction, and finding the right balance between customization and regret is important.


Chapters


00:00 Introduction and Discussion on Convertible Cars

01:56 Opinions on Convertible Cars

03:05 Plastics in Cars and Aging

04:20 Replacing and Restoring Plastics

05:45 Spring Cleaning for Cars

06:42 Considering Plastics when Buying a Used Vehicle

07:06 Protecting Plastics with Ceramic Coating

08:16 Replacing Plastics and Negotiating Deals

09:15 Restoring Plastics with Dye and Ceramic Coating

10:55 Factors to Consider when Buying a Car

11:41 Plastics in Cars and Manufacturing Process

13:07 Plastics in Different Car Models

14:21 Cars That Got Away and Cars to Buy

15:45 Spring Cleaning and Detailing Cars

19:48 Fuel Treatments and Recommendations

20:23 Choosing the Right Gas for Your Car

20:35 The Importance of Quality Gasoline

21:19 Different Preferences for Exhaust Sounds

22:18 Individuality in Exhaust Sound Preferences

25:09 The Impact of Exhaust Sound on Driving Experience

26:26 Different Preferences for Mercedes and Porsche Exhaust Sounds

27:47 Specifying Cars for Customers

29:59 Balancing Customization and Regret

31:37 The Process of Rinseless Washing

32:07 Sponge vs Towel in Rinseless Washing

36:47 The Need for a Revolution in Car Care

41:01 The Power of Consumer Behavior in Influencing Manufacturers

45:22 The Joy of Taking Care of Your Vehicle

Mar 23, 202447:04
Dealerships Offering Ceramic Coatings, How Do We Deal With It? Plus, Your Network is Your Net Worth! Episode #817

Dealerships Offering Ceramic Coatings, How Do We Deal With It? Plus, Your Network is Your Net Worth! Episode #817

In this episode, Marshall and Nick discuss various topics including car talk, Mark Coleman's heroic act, the importance of road trips, the top selling vehicles in the US, and dealerships offering ceramic coatings.

In this conversation, Marshall and Nick discuss the importance of building a network in the detailing industry. They emphasize the value of collaborating with other service providers and the benefits of having connections in the industry.

They also highlight the characteristics of successful business people, including direct communication and a willingness to learn from others. They caution against being a know-it-all and stress the importance of being a good person to be in business with.

Overall, they emphasize the importance of building genuine relationships and being curious and open to learning in order to grow a successful network.


Takeaways


Car talk and interactions with car enthusiasts can be a fun and enjoyable experience.

Road trips are important for mental well-being and provide an opportunity to unplug and relax.

Trucks continue to be the top-selling vehicles in the US, with Ram, Silverado, and Ford trucks leading the way.

Dealerships offering ceramic coatings may not always provide the highest quality products and services. Building a network is crucial in the detailing industry as it allows for collaboration and growth opportunities.

Successful business people often have direct communication styles and a willingness to learn from others.

Being a good person to be in business with and building genuine relationships are key factors in networking.

Curiosity and a willingness to learn from others are important qualities for networking success.


Chapters


00:00 Introduction and Car Talk

03:02 Mark Coleman's Heroic Act

04:03 The Importance of Road Trips

09:12 Top Selling Vehicles in the US

13:06 Dealerships and Ceramic Coatings

36:34 Educating Customers about Dealerships

37:32 The Growth Potential in the Detailing Industry

38:09 Collaboration with Other Service Providers

39:29 The Role of PDR (Paintless Dent Repair) in Detailing

40:38 The Value of Having a PDR Connection

41:31 Building a Network of Successful Business People

44:05 The Characteristics of Successful Business People

45:21 The Importance of Direct Communication in Networking

47:02 The Perception of Blunt Speaking in Successful Business People

48:00 The Benefits of Direct Communication in Business

51:43 The Role of Bluntness in Networking

53:36 The Importance of Building Genuine Relationships in Networking

56:45 The Value of Being a Good Person to Be in Business With

58:05 Building a Network Through Customers and Events

01:03:05 The Inhibitors of Network Growth

01:09:54 The Pitfalls of Trying to Be the Top Dog in a Network

01:11:00 The Importance of Being Curious and Learning in a Network

01:13:28 The Value of Giving and Not Always Taking in a Network


Mar 19, 202401:15:14
When Do You Choose a Certain Ceramic Coating? Let's talk about DOS in Our Lineup. Episode #816

When Do You Choose a Certain Ceramic Coating? Let's talk about DOS in Our Lineup. Episode #816

In this episode, Marshall and Nick discuss the benefits and applications of a two-year ceramic coating called DOS. They explore the specific people groups that benefit from a two-year coating, such as college students and truck owners who rotate their vehicles every few years.

They also compare DOS to three-year coatings and discuss the ease of application and maintenance for DOS. The importance of proper polishing and correction before applying DOS is emphasized, as well as the need for regular care and maintenance to keep the coating looking its best.

The episode concludes with a reminder of the dependability and convenience of DOS for car enthusiasts and professionals alike.

Chapters


00:00 Introduction and Background

00:56 Who Benefits from a Two-Year Coating?

03:00 Comparison with Three-Year Coatings

04:25 Application Process and Ease of Use

05:23 Polishing and Correction Before Applying Dose

06:22 Maintenance and Regular Care for Dose

09:23 Benefits for Mobile Detailers and Enthusiasts

10:20 Importance of Shade and Application Precautions

13:07 Application Technique and Amount of Product

16:10 Polishing Over Dose and Abrasion

21:46 Using Slick and Spray Coat for Maintenance

25:21 Trade-Offs and Strength Attributes of Dose

28:26 Dependability and Regular Care for Valued Vehicles

29:11 Conclusion

Mar 16, 202429:32
Rinseless vs. Waterless vs. Car Soap Which Do You Choose and Why? Episode #815

Rinseless vs. Waterless vs. Car Soap Which Do You Choose and Why? Episode #815

In this episode, Marshall and Nick discuss various topics related to car enthusiasts, vehicle customization, car care, and the detailing industry.

They share their experiences with different car styles and preferences, the practicality of rinseless and waterless washing, the challenges and benefits of electric vehicles, and the importance of using neutral scents in interior cleaning.

They also highlight the value of Revive in allergy-friendly detailing and address the misunderstandings and conspiracy theories in the detailing community. In this conversation, Nick and Marshall discuss the importance of using quality car care products and the challenges of using ineffective products. They emphasize the trade-offs in detailing products and the need for effective detailing sprays.

They also discuss the dangers of using ineffective products on tinted windows and the importance of proper tool usage. The conversation highlights the relationship between quality and cost in car care and the scarcity mindset that can hinder progress.

They also explore the integration of business and personal life and the difference between being nice and being good. The conversation concludes with a discussion on the importance of authenticity in business and personal life and the importance of being good to customers.


Chapters


00:00 Introduction and Landshark Beer

01:08 Appreciating Cars and Vehicle Customization

03:20 The Importance of Teaching Car Care to Young Drivers

04:27 The Joy of Seeing People Take Care of Their Cars

05:38 Appreciating Different Car Tastes and Styles

06:47 The Quirky Car Choices People Make

07:58 The Excitement of Spotting Car Enthusiasts in the Wild

08:55 The Passion of Corvette Owners

09:24 The Fascination with Vehicle Accessories

10:04 The Practicality of Rinseless and Waterless Washing

11:16 The Limitations of Rinseless and Waterless Washing

12:45 The Importance of Proper Interior Cleaning

13:18 Enjoying the Community and Appreciating Local Delicacies

14:16 The Quirkiness of Car Enthusiasts and Their Preferences

15:49 The Controversy of Valve Stem Covers

18:29 The Benefits and Limitations of Using a Tint Keg for Rinseless Washing

19:05 The Practicality of Rinseless and Waterless Washing

20:31 The Challenges of Electric Vehicles for Dodge

23:11 The Importance of Neutral Scents in Interior Cleaning

27:05 The Value of Revive in Allergy-Friendly Detailing

28:04 The Challenges of Dodge's Decision to Go Electric

29:04 The Benefits of Revive in Allergy-Friendly Detailing

30:26 The Importance of Neutral Scents in Interior Cleaning

34:38 The Misunderstandings and Conspiracy Theories in Detailing

36:40 The Importance of Quality Car Care Products

38:10 The Challenges of Using Different Detailing Products

39:32 The Trade-Offs in Detailing Products

41:38 The Need for Effective Detailing Sprays

42:07 The Dangers of Using Ineffective Products

44:16 The Importance of Proper Tool Usage

47:48 The Relationship Between Quality and Cost

49:17 The Scarcity Mindset in Detailing

52:36 The Importance of Quality Pads and Glues

56:41 The Integration of Business and Personal Life

58:09 The Difference Between Nice and Good

01:03:26 The Challenges of Being Good

01:06:38 The Importance of Authenticity in Business and Personal Life

01:14:12 The Difference Between Nice and Good in Customer Service

01:17:43 The Importance of Being Good to Customers

Mar 12, 202401:18:52
AMA #8-Ask Me Anything! Listeners and Detailers Questions Answered About the Auto Detailing Business and Auto Detailing Processes- Episode #814

AMA #8-Ask Me Anything! Listeners and Detailers Questions Answered About the Auto Detailing Business and Auto Detailing Processes- Episode #814

In this episode, Nick answers various questions related to ceramic coatings, manufacturing, advertising, business growth, and more. He provides insights on prepping for recoding UNO, manufacturing and bottling in Tulsa, and the benefits of using flexible coatings.

Nick also shares his thoughts on advertising on social media, turning customers into monthly maintenance customers, and the challenges of working on show cars. He discusses the differences between glass coatings and paint coatings, the importance of documenting processes for employees, and the potential for business seminars and events. The episode concludes with Nick's perspective on IDA certification and the value it offers to detailers.


Takeaways


Flexible coatings like UNO provide options for recoding without extensive prep work.

HyperClean products are manufactured and bottled in Tulsa, with a focus on controlling product development.

Advertising on social media platforms is recommended for new businesses.

Efficiency and organization are key when building a one-bay detail space.

IDA certification can be beneficial for detailers, but it depends on individual goals and preferences.


Chapters


00:00 Introduction

00:53 Prepping for Recoding UNO

03:43 Controlling Product Development

05:07 Advertising on Social Media

06:03 Lead Funnel vs. Vehicle Wrap for Advertising

07:12 Choosing a Point of Sale System

07:52 HyperClean Warranty Platform

08:46 Ideal Chemicals for Release

10:10 Turning Customers into Monthly Maintenance Customers

12:45 Joining HyperClean and Chemical Manufacturing

14:10 Most Memorable Business Decision

16:29 Ceramic Coatings in Body Shop Setting

22:34 Dealing with High Humidity

24:24 New Dodge Chargers and Dustin's Retirement

27:12 Using UNO, DOS, and TRE on Glass

29:27 Documenting Processes for Employees

32:46 Business Seminars and Events

35:44 Building a One-Bay Detail Space

38:47 Getting IDA Certified in a Small Town

41:17 The Value of the IDA


Mar 09, 202442:00
Growing Your Team How Do You Succeed? Plus, an $8k Broken Side Window! Episode #813

Growing Your Team How Do You Succeed? Plus, an $8k Broken Side Window! Episode #813

This is a fun episode on an $8k broken side window on a car plus some talk about how to grow as a leader.

In this episode, Marshall and Nick discuss various topics including grilling steaks, different approaches to seasoning steaks, different techniques in car detailing, dealing with negative comments on content creation, whiskey and distilleries, car flops and failures, and the challenges with electric vehicle infrastructure. In this conversation, Nick and Marshall discuss the challenges of hiring and leading a team in the detailing industry.

They emphasize the importance of finding the right balance between being understanding and holding team members accountable. They also highlight the need for clear procedures and documentation to ensure consistency and efficiency in the business.

The conversation delves into the development of leadership skills and the pitfalls of being a know-it-all leader. Lastly, they touch on the topic of fair compensation for team members and the need for open-mindedness in business.


Takeaways


Experiment with different techniques and seasonings when grilling steaks to find your preferred method.

Don't let negative comments discourage you from creating content. Learn to laugh them off and focus on the positive feedback.

Infrastructure plays a crucial role in the success of new technologies, such as electric and hydrogen vehicles.

Convenience is an important aspect of infrastructure, as seen in the popularity of gas stations and stores like Buc-ee's.

The automotive industry has seen its fair share of car flops and failures, highlighting the importance of market research and understanding consumer preferences. Finding the right balance between understanding and accountability is crucial when leading a team.

Clear procedures and documentation are essential for consistency and efficiency in the business.

Developing leadership skills requires open-mindedness and a willingness to learn from others.

Fair compensation for team members is important for employee satisfaction and retention.

Being a know-it-all leader can hinder business growth and success.


Chapters


00:00 Introduction and Car Care Products

01:09 Discussion on Weather and Grilling Steaks

05:49 Different Techniques in Car Detailing

08:39 Dealing with Negative Comments on Content Creation

10:27 Discussion on Whiskey and Distilleries

12:41 Conversation about Car Flops and Failures

25:13 Importance of Convenience in Infrastructure

26:17 Challenges with Electric Vehicle Infrastructure

27:16 The Challenges of Hiring and Leading a Team

34:21 Dealing with Underperforming Team Members

37:10 The Importance of Proper Procedures and Documentation

43:18 Developing Leadership Skills

50:46 Finding the Right Balance in Paying Team Members

58:02 The Pitfalls of Being a Know-It-All Leader


Mar 05, 202401:03:51
Snake Oil In Car Care and How Do We Stay Away From It. Episode #812

Snake Oil In Car Care and How Do We Stay Away From It. Episode #812

Welcome to the podcast! Marshall, Nick, and Brian have a fun conversation about the car care world.

The conversation explores the concept of snake oil in the detailing industry and the tendency for some detailers to overpromise and underdeliver. It discusses the importance of personal responsibility and the need for detailers to be honest and transparent with their customers.

The conversation also highlights the fear of upsetting customers and the ethical considerations of running a business. Additionally, it emphasizes the abundance of opportunities in the current economy and the need for detailers to take advantage of them. In this conversation, Brian, Marshall, and Nick discuss various topics related to the detailing industry.

They talk about staying open in cold weather, the thriving service industry, starting small and making money, taking advice and avoiding mistakes, the fear of missing out, the importance of tried and true methods, focusing on the basics and building relationships, the value of small service, the power of car washes, avoiding distractions and focusing on what works, and sharing success stories and learning from others.

Takeaways

  • Detailers should avoid overpromising and underdelivering to their customers.
  • Personal responsibility is important in the detailing industry.
  • Detailers should be honest and transparent with their customers.
  • The fear of upsetting customers should not compromise the quality of service.
  • There are abundant opportunities in the current economy for detailers to succeed. The detailing industry can thrive even in cold weather by hustling and advertising heavily during the winter months.
  • Starting small and focusing on making money through basic services can lead to success and financial stability.
  • It is important to listen to advice from experienced professionals and avoid the temptation to constantly chase new trends or products.
  • Overcoming the fear of missing out requires understanding that success comes from mastering the basics and building strong relationships.
  • Sharing success stories and learning from others in the industry can provide valuable insights and inspiration.

Chapters


00:00 Introduction and Welcome

01:00 Discussion about Drinks

04:08 Snake Oil in the Detailing Industry

06:44Overpromising and Underdelivering

08:17The Importance of Personal Responsibility

10:11The Dangers of Overselling

12:23The Insecurity of Detailers

13:18The Fear of Upsetting Customers

15:39The Longevity of Coatings

19:43The Importance of Honesty and Customer Experience

21:00The Ethics of Business

22:18The Easier Chance to Make Money

28:28The Cost of Detailing Chemicals

31:07The Desire to Get Rich Quick

33:28The Abundance of Options

34:22The Easier Economy and Opportunities

35:44Staying Open in Cold Weather

38:24The Service Industry is Thriving

40:26Starting Small and Making Money

42:23Taking Advice and Avoiding Mistakes

44:29The Fear of Missing Out

46:46The Importance of Tried and True Methods

50:32Overcoming the Fear of Missing Out

53:26Focus on the Basics and Building Relationships

56:12The Value of Small Service

58:38The Power of Car Washes

01:02:38Avoiding Distractions and Focusing on What Works

01:08:08Sharing Success Stories and Learning from Others

01:11:48Overcoming the Fear of Missing Out

Mar 02, 202401:13:04
Body Shops, Insurance, and Fixing Cars Where Do We Fit In? Episode #811

Body Shops, Insurance, and Fixing Cars Where Do We Fit In? Episode #811

We have a fun episode today! This conversation discusses the problems in the insurance and body shop industry, particularly in relation to car accidents and repairs. We highlight the issue of bullying in traffic and the need for people to stand up to aggressive drivers.

They then delve into the state of the body shop and insurance world, noting the changes that have occurred over the years. The conversation emphasizes the importance of having a backbone and standing up to insurance companies to ensure proper repairs.

The guys also discuss the role of consumers and the need for legal representation in dealing with insurance companies. They conclude by highlighting the importance of trusted professionals in the industry and the shift in insurance responsibility to the individual.


Takeaways


Stand up to aggressive drivers and bullying in traffic.

Be aware of the changes in the body shop and insurance industry.

Have a backbone and stand up to insurance companies to ensure proper repairs.

Seek legal representation to protect your rights and interests.


Chapters


00:00 Introduction and Buy and Sell

01:29 The Problem of Bullying in Traffic

07:54 Changes in Insurance and Body Shop Practices

12:02 The Role of Body Shops in the Insurance Process

23:12 The Need for Legal Representation

28:01 The Powerlessness of Consumers

29:06 The Role of Consumers in the Insurance Industry

32:58 The Importance of Trusted Professionals

37:14 The Shift in Insurance Responsibility


Feb 27, 202459:42
Ceramic Coating Prep Process What Should We Do? Episode #810

Ceramic Coating Prep Process What Should We Do? Episode #810

In this episode, Marshall and Nick discuss the process of prepping for ceramic coating. They emphasize the importance of efficiency in the prep process and highlight the common ways people waste time. They also address the variables that can affect the prep process, such as working in a shop or as a mobile unit.

The guys discuss the debate of whether to fuego or wash first, and the different wash methods available. They also cover the use of steam in the wash process and the debate surrounding it.

The episode concludes with a discussion on choosing the right clay for the job and the order of clay and iron decon in the prep process. In this episode, Nick and Marshall discuss the process of prepping a vehicle for ceramic coating.

They cover topics such as the importance of claying, when to clay before or after drying, and the drawbacks of using clay lubes and detail sprays. They also emphasize the significance of achieving naked paint and the role of paint correction in the coating process. The conversation delves into the variables involved in correction, the importance of panel prep, and the choice of towels for different steps. The episode concludes with a preview of the next episode on applying ceramic coating.


Takeaways


Efficiency is crucial in the ceramic coating prep process to save time and effort.

Variables such as working in a shop or as a mobile unit can affect the prep process, but the overall process remains largely the same.

The order of wash and clay can vary, but it is important to get the car as clean as possible before moving on to other steps.

Choosing the right clay for the job and assessing the level of iron contamination are important considerations in the prep process. Clay the vehicle while it is wet to remove contaminants effectively.

Avoid using clay lubes and detail sprays to achieve naked paint.

Consider the level of correction needed based on the condition of the paint.

Proper panel prep is crucial for a successful ceramic coating application.


Chapters


00:00 Introduction and Importance of Efficiency

00:30 The Significance of Ceramic Coating Prep

01:26 Ways to Improve Efficiency in Prep

04:12 Considerations for Different Types of Cars

05:23 The Wash Process and Efficiency

06:22 Debate: Fuego or Wash First?

08:03 Choosing the Right Wash Method

09:38 The Role of Steam in the Wash Process

10:44 The Debate on Using Steam

11:43 The Importance of Getting the Car Clean

12:42 The Two-Bucket Method vs. the One-Bucket Method

14:26 The Next Step After Washing

15:58 Choosing the Right Clay for the Job

19:43 Assessing the Need for Iron Decon

21:52 Considering the Level of Iron Contamination

22:21 Other Contaminants Clay Can Remove

23:55 Introduction to Clay Process

24:14 Claying Before or After Drying

24:52 Benefits of Claying While Wet

25:22 Avoiding Clay Lubes and Detail Sprays

26:03 Importance of Achieving Naked Paint

27:11 Choosing the Right Towel for Drying

28:12 The Hill to Die On: Paint Correction

29:12 When to Correct and When Not to Correct

30:38 The Moment of Truth: Full Correction

31:10 The Role of Oxidation in Coating Bonding

32:08 The Importance of Removing Oxidation

33:28 Choosing the Right Level of Correction

34:26 The Shift to One-Step Correction

36:26 Variables in the Correction Process

37:45 Next Steps After Correction

39:20 Washing or Panel Prepping After Correction

40:35 The Importance of Panel Prep

41:05 Choosing the Right Towel for Panel Prep

41:50 The Process of Wiping with Panel Prep

44:45 The Importance of Proper Panel Prep

45:18 Conclusion and Next Episode Preview


Feb 24, 202445:59
Headlight Restoration, Swirls in Paint, and Understanding The Reality of Getting a "Deal". Episode #809

Headlight Restoration, Swirls in Paint, and Understanding The Reality of Getting a "Deal". Episode #809

Welcome to a fun episode, Marshall and Nick discuss various topics related to car care and customer service. They talk about their experiences with Uber and the decline in service quality. They also discuss unique car modifications, such as vinyl wraps and headlight restoration.

The conversation touches on the importance of communication with customers and the challenges of offering additional services. They also emphasize the importance of quality in car care services and the need to educate customers about proper maintenance. In this conversation, Nick and Marshall discuss various topics related to the car care industry.

They start by emphasizing the importance of understanding the cost of quality and debunking the misconception that reputable professionals are trying to rip off customers. They then explore the issue of following product instructions and the variability in product performance based on different climates and conditions. The conversation shifts to the changing buying behavior of consumers, with a growing trend towards localized retail and the need for reliable product recommendations.

They also discuss the rise of specialized websites and the importance of adapting to changing consumer preferences. The conversation concludes with a reflection on the continual discussion and progression in the car care industry.


Takeaways


The decline in service quality in the sharing economy, such as Uber, has led to disappointment among customers.

Unique car modifications, such as vinyl wraps and headlight restoration, can add a personal touch to a vehicle.

Communication with customers is crucial, and it is important to understand their preferences and expectations.

Adding protection to maintenance services can help keep a vehicle in good condition and make future cleaning easier.

Quality and proper maintenance are essential in car care services, and it is important to educate customers about the importance of these factors. Reputable professionals charge what needs to be charged based on the cost of quality work.

Product performance can vary based on different climates and conditions, so it's important to experiment and find the best approach.

Consumers are increasingly seeking localized retail and reliable product recommendations.

Specialized websites and strong internet presence are on the rise in the car care industry.

Businesses need to adapt to changing consumer preferences and make choices that are best for the consumer.

Continual discussion and progression are essential in the ever-evolving car care industry.


Chapters


00:00 Introduction and Beer Talk

01:25 Discussion on Uber Experiences

05:08 Disappointment with the Decline of Uber Service

09:46 The Decline of Service in the Sharing Economy

11:17 Unique Car Modifications

13:47 Headlight Restoration and Maintenance

18:26 The Decline of Headlight Restoration Prices

20:38 Vinyl Wraps and Maintenance

22:00 Discussion on Maintenance Services

23:26 Should You Text Customers about Additional Services?

25:24 Doing Services for Customers without Their Consent

28:55 The Importance of Communication with Customers

30:24 Adding Protection to Maintenance Services

32:52 The Viability of the Porter Cable

33:53 Removing Glue Residue from Wraps

35:27 The Importance of Quality in Vinyl Wraps and PPF

40:39 Understanding the Cost of Quality

41:26 Following Instructions and Product Performance

46:31 The Shift in Buying Behavior

50:58 The Rise of Specialized Websites and Localized Retail

53:07 Adapting to Changing Consumer Preferences

56:09 Continual Discussion and Progression in the Car Care Industry


Feb 20, 202456:50
How Do We Run a Business? Also, The Red Flags and Spotting Them! Episode #808

How Do We Run a Business? Also, The Red Flags and Spotting Them! Episode #808

Welcome to the podcast! Discussing the challenges of dealing with DMs and requests, the red flag of 'nobody does it like me' mentality, the importance of being a good team member, the pitfalls of seeking sponsorship, the consequences of bashing previous employers, the importance of building a financial foundation, the need for quality detailers in the industry, the minimum requirements for starting a business, and supporting quality detailers and businesses while ensuring competency and reputability.

In this conversation, Nick and Marshall discuss the importance of choosing a reputable business and feeling comfortable with the service provider. They emphasize the need for trust and transparency in the automotive industry.

They also highlight the benefits of becoming a local specialist and educating customers. Additionally, they stress the significance of keeping it simple and doing right by customers to build a successful business. The conversation concludes with a call to action to continue learning and growing in the car care industry.


Chapters


00:00 Introduction and Background

03:00 The Challenges of Dealing with DMs and Requests

06:00 The Red Flag of 'Nobody Does It Like Me'

11:00 The Importance of Being a Good Team Member

16:00 The Pitfalls of Seeking Sponsorship

19:00 The Consequences of Bashing Previous Employers

23:00 The Importance of Building a Financial Foundation

27:00 The Need for Quality Detailers in the Industry

32:00 The Minimum Requirements for Starting a Business

35:00 Supporting Quality Detailers and Businesses

41:00 Ensuring Competency and Reputability

43:42 Choosing a Reputable Business

45:21 The Importance of Feeling Comfortable

46:16 Becoming a Local Specialist

47:22 Keeping it Simple and Doing Right by Customers

48:33 Moving Forward and Taking Action

49:02 Continuing Education and Growth


Feb 17, 202449:26
Paint Depth Gauges Are They Accurate and What Do They Measure? Plus, All Kinds Of Detailing Questions! Episode #807

Paint Depth Gauges Are They Accurate and What Do They Measure? Plus, All Kinds Of Detailing Questions! Episode #807

In this episode, Marshall and Nick discuss various topics related to car culture and detailing. They start by recapping the Super Bowl and sharing their thoughts on the commercials.

We then dive into the use of paint gauges and the importance of understanding their limitations. The conversation shifts to the challenges of maintaining personal vehicles and the different types of car enthusiasts.

They also explore the importance of questioning assumptions and considering different perspectives. In this conversation, Marshall and Nick discuss various topics related to car care and the detailing industry. They start by talking about repairing ceramic coatings and the challenges detailers face when dealing with different situations.

They then discuss the dangers of ozone and how it is often misused in the industry. The conversation shifts to the seriousness of car care and the impact of social media on reputations and business opportunities.

They emphasize the importance of being cautious and respectful online. Finally, they reflect on the balance between taking car care seriously and enjoying the process of owning and maintaining a vehicle.


Takeaways


Paint gauges provide a ballpark reference of the thickness of paint layers on a vehicle, but their accuracy may vary.

Taking care of personal vehicles can be challenging, especially as life gets busy. It's important to find a balance and consider hiring a trusted detailer when needed.

Car culture is diverse, with different types of car enthusiasts focusing on various aspects of cars, such as engines, modifications, or aesthetics.

Questioning assumptions and considering different perspectives is crucial in the detailing industry, as not everyone has the same level of knowledge or priorities when it comes to car care. Detailers often face challenges when repairing ceramic coatings on customers' vehicles.

Ozone machines are often misused and can have negative effects on interiors and health.

The detailing industry is serious and requires attention to detail and professionalism.

Social media can have a significant impact on reputations and business opportunities.

It is important to be cautious and respectful when engaging with others online.

Car care should be taken seriously, but it is also important to enjoy the process of owning and maintaining a vehicle.


Chapters


00:00 Introduction and Super Bowl Recap

09:11 Understanding Paint Gauges

19:37 Taking Care of Personal Vehicles

25:14 Different Types of Car Enthusiasts

34:06 Questioning Assumptions and Different Perspectives

39:55 Repairing Ceramic Coating

44:25 The Dangers of Ozone

49:43 The Seriousness of Car Care

56:51 The Impact of Social Media

01:02:19 The Consequences of Online Behavior

01:11:20 The Balance Between Seriousness and Enjoyment


Feb 13, 202401:19:14
Detailing Deep Dive: How To Use Our New Carpet System? Best Practices and How To Get Results. Episode #806

Detailing Deep Dive: How To Use Our New Carpet System? Best Practices and How To Get Results. Episode #806

In this episode, Marshall and Nick discuss the basics of carpet cleaning and the importance of using safe and effective methods.

Also, highlights the dangers of over-saturation and the need for a safer carpet cleaning solution. We emphasize the value of real-world experience and problem-solving in the detailing industry.

We introduce the hyperCLEAN carpet cleaning system and explain the steps involved in cleaning carpets, including vacuuming, using enzyme for protein-based stains, and using Complete for general cleaning.

Also, touch on the cleaning of seats and the challenges involved. In this conversation, Nick and Marshall discuss the proper use of extractors for cleaning cloth seats and the importance of regular maintenance. The need for precision and good working order when using extractors, and explain that the seat cleaning process is the same whether using enzyme or complete.

Highlighting the pride of ownership that comes with maintaining a vehicle and suggesting using complete for light freshening up between more thorough cleanings. Regular maintenance, such as freshening up carpets once a month or every two months, helps maintain a clean and enjoyable driving experience.


Takeaways


Proper carpet cleaning requires a combination of chemical, agitation, and extraction.

Over-saturation of carpets can lead to crusty fibers and a moldy chemical smell.

Experience and real-world knowledge are crucial in developing effective and safe carpet cleaning methods.

The Hyper Clean carpet cleaning system offers a safer and more efficient approach to carpet cleaning.

Vacuuming, using enzyme for protein-based stains, and using Complete for general cleaning are key steps in the carpet cleaning process.


Chapters


00:00 Introduction and Overview

00:29 Basics of Carpet Cleaning

02:57 Different Methods of Agitation

04:00 Methods of Stain Removal

05:14 Using Steam for Carpet Cleaning

07:01 The Importance of Carpet Cleaning in Detailing

08:00 The Need for a Safer Carpet Cleaning Solution

09:10 The Importance of Experience in Carpet Cleaning

12:24 The Dangers of Over-Saturation

13:48 The Challenges of Carpet Cleaning

16:51 The Value of Real-World Experience

17:51 The Role of Chemistry in Carpet Cleaning

21:30 The Importance of Problem-Solving

22:43 The Dangers of Under-Dilution

23:48 The Importance of Proper Dilution

27:36 The Hyper Clean Carpet Cleaning System

33:02 The First Step: Vacuuming

37:07 Using Enzyme for Protein-Based Stains

40:46 Using Complete for General Cleaning

43:51 Cleaning Seats

44:35 Proper Use of Extractors for Cloth Seats

45:12 Importance of Regular Maintenance


Feb 10, 202446:30
Our Carpet Cleaning System Has Launched! Also, Are Used Luxury Vehicles a Deal Now? Episode #805

Our Carpet Cleaning System Has Launched! Also, Are Used Luxury Vehicles a Deal Now? Episode #805

In this episode, Marshall and Nick discuss various topics related to the detailing industry.. We then discuss the disconnect between social media and the real detailing world, highlighting the importance of visiting different detailing shops to get a true understanding of the industry.

We also talk about the value of building relationships in the detailing industry and the benefits of participating in detailing Facebook groups. The conversation then shifts to the purchase of luxury vehicles, including the Porsche Cayenne and the Infiniti brand. They also discuss the current state of the used car market and the satisfaction of interior detailing.

Finally, they explore the concept of 10X growth in business and the importance of organization and inventory control. In this conversation, Nick and Marshall discuss the importance of organization and inventory management in a business. They highlight the negative impact of disorganization on a company's workflow, workforce, and finances.

We emphasize the need for businesses to be proactive in managing their inventory to avoid unnecessary expenses and disruptions. The conversation also delves into the importance of recognizing personal habits and flaws that may hinder progress. They discuss the role of upbringing and personal experiences in shaping behavior and decision-making.

Ultimately, they stress the need to take responsibility for business and personal issues and make necessary changes to achieve growth and success.


Takeaways


Visiting different detailing shops can provide a more accurate understanding of the industry than relying solely on social media.

Building relationships with other professionals in the detailing industry can lead to valuable insights and opportunities.

Participating in detailing Facebook groups can provide a wealth of knowledge and support from experienced detailers.

When purchasing a luxury vehicle, it's important to consider factors such as brand reputation, features, and long-term value.

Interior detailing can be a satisfying and important aspect of maintaining a clean and enjoyable vehicle.

Admitting weaknesses and making necessary subtractions can lead to personal and professional growth.

Effective inventory control is crucial for businesses in order to avoid financial strain and meet customer demands.


Chapters


00:00 Introduction and Craft Beer

01:09 The Disconnect Between Social Media and the Real Detailing World

03:14 The Benefits of Visiting Different Detailing Shops

05:14 The Importance of Building Relationships in the Detailing Industry

08:35 The Value of Participating in Detailing Facebook Groups

09:23 Considering the Purchase of a Porsche Cayenne

10:31 Debating the Aesthetics of Blacked-Out Headlights

12:19 The Appeal of Apple CarPlay in Vehicles

13:54 The Perception of Luxury Brands and Models

16:10 Exploring the Infiniti Brand

19:54 The Current State of the Used Car Market

23:12 The Satisfaction of Interior Detailing

25:34 The Concept of 10X Growth in Business

27:15 The Challenges and Rewards of Interior Detailing

29:32 The Introduction of the HyperClean Carpet System

36:18 The Importance of Organization in Detailing

39:44 The Power of Admitting Weaknesses and Making Subtractions

44:32 The Significance of Inventory Control in Business

45:32 The Importance of Organization and Inventory Management

50:10 Recognizing Personal Habits and Flaws

52:42 Taking Responsibility for Business and Personal Issues

55:13 Breaking Free from Past Influences

57:26 Addressing Problems and Making Changes


Feb 06, 202401:04:42
AMA #7-Ask Me Anything! Listeners and Detailers Questions Answered About the Auto Detailing Business and Auto Detailing Processes- Episode #804

AMA #7-Ask Me Anything! Listeners and Detailers Questions Answered About the Auto Detailing Business and Auto Detailing Processes- Episode #804

In this episode, We have another Ask Me Anything! Nick answers various questions related to the detailing industry from the hyperCLEAN Specialists group on Facebook.

He discusses how wealthy clients are usually not on vacation for extended periods of time and how estate managers handle their vehicle maintenance.

He also talks about the release date of a new product and the most expensive raw materials used in manufacturing coatings. Nick emphasizes the importance of different grades of raw materials and how they affect the performance of detailing products.

He shares his thoughts on IPOs and preferred stock, as well as the importance of offering a range of services, including ceramic coatings, PPF, and tint.

Nick also provides insights on marketing to well-off customers, dealing with burnout, and the importance of long-term planning in building a successful business.


Takeaways


Vacation times are a good opportunity to offer vehicle services to wealthy clients.

Different grades of raw materials can significantly impact the performance of detailing products.

Consider offering a range of services, such as ceramic coatings, PPF, and tint, to cater to different customer needs.

Building a successful business takes time and requires long-term planning.


Chapters


00:00 Introduction and Wealthy Clients

02:25 Release Date of New Product and Expensive Raw Materials

03:02 Different Grades of Raw Materials

05:24 IPO and Preferred Stock

05:54 Detailing Any Vehicle at a High Level

06:48 Deionized Water and Mobile Setup

08:10 Favorite Vehicle and Water Spotting

09:13 Water Spotting and How to Fix It

10:11 Difference Between AIO Polish, One-Step Polish, and Finishing Polish

11:09 Pouring Ceramic Coating Directly onto Paint

12:04 MMA Fight Decision and Updates on Polish

13:00 Wheel and Tire Brush Kit

13:47 Carpet Cleaning System

14:45 Turning Down Customers Based on Condition

15:35 Marketing to Wealthy Customers

19:42 Dealing with Burnout

19:51 Marty's Jeep Choice

20:47 Turning Around Customers or Denying Cars

21:42 Good Marketing Streams for Targeting Wealthy Customers

23:35 Introducing Yourself to Higher-End People

24:34 Washing Work Trucks

26:02 Three Services to Offer from the Start

27:57 Getting into Product Distribution

30:18 Building Something Successful Takes Time

31:15 Conclusion


Feb 03, 202431:48
Ceramic Coating Toppers Lets Clear It Up! Also, Stop Trying to Provide Value? Episode #803

Ceramic Coating Toppers Lets Clear It Up! Also, Stop Trying to Provide Value? Episode #803

In this episode, Marshall and Nick discuss various topics leading with ceramic coating toppers, steak selection, rental car mishaps, the popularity of vans, bad parking, scratches behind car handles, the importance of connections, organizing phone apps, wheel repair and leather repair, the confusion around toppers, and the concept of value.

The conversation explores the concept of value and its relationship to quality. It highlights the importance of providing high-quality products and services to attract high-quality individuals.

The discussion emphasizes the negative consequences of prioritizing value over quality and the need for businesses to focus on delivering quality workmanship. It also delves into personal experiences and examples to illustrate the impact of quality on customer satisfaction.

The conversation concludes by discussing the desire for quality and how it becomes a byproduct of success.


Takeaways


Prioritize quality over value to attract high-quality individuals.

Low-quality individuals are often driven by the desire for bargains and cheapness.

Providing quality workmanship and products is essential for customer satisfaction.

The word 'value' has been hijacked by low-quality things in society.

Quality is a mindset and a choice that leads to success.


Chapters


00:00 Introduction and Steak Selection

04:13 Rental Car Mishaps

08:12 The Popularity of Vans

14:10 Bad Parking and Rental Car Issues

17:26 Scratches Behind Car Handles

20:28 The Importance of Connections

25:19 Organizing Phone Apps

26:19 Wheel Repair and Leather Repair

31:25 The Confusion Around Toppers

38:02 The Concept of Value

41:26 The Concept of Value

45:19 High Quality Individuals

48:08 The Importance of Quality in Business

51:33 The Impact of Quality on Customers

53:13 The Consequences of Choosing Value Over Quality

56:35 The Importance of Quality Workmanship

59:12 Transitioning to High Quality

01:02:17 The Shift to Quality Over Time

01:05:12 The Magic of Quality

01:08:30 The Desire for Quality

01:14:30 Quality as a Byproduct of Success


Jan 30, 202401:15:45
Pricing and Why is There So Much Confusion? Also, We Discuss Boat/RV Detailing and The Money To Be Made? Episode #802

Pricing and Why is There So Much Confusion? Also, We Discuss Boat/RV Detailing and The Money To Be Made? Episode #802

In this episode, Brian, Nick, and Marshall discuss the constant questions about pricing in the detailing world. We find it amusing and baffling that detailers often ask for help on pricing jobs they have already accepted.

They emphasize the importance of having a pricing formula and understanding the costs of running a business. The guys also discuss the challenges of boat detailing and the need for customers to be realistic about their expectations.

They advise customers to look for detailers who ask questions about their specific needs and usage of the vehicle. Finally, they stress the importance of regular maintenance for boats and RVs to keep them in good condition.

The conversation explores the lack of maintenance in boat ownership and the reasons behind it. It highlights the impact of neglect on the value of boats and the challenges faced by detailers in restoring heavily damaged vessels.

The unrealistic expectations and trade-in mentality of boat owners are discussed, along with the importance of finding profitable opportunities in maintaining well-maintained boats. The limited opportunities for boat usage and the high cost of wakeboard boats are also touched upon. The conversation concludes by teasing a future discussion on the intersection of technology and boat cleaning.


Takeaways


Many boat owners do not prioritize maintenance and care for their vessels, leading to significant damage and decreased value.

Detailers face challenges in restoring heavily damaged boats and managing unrealistic customer expectations.

Finding profitable opportunities in maintaining well-maintained boats can be more beneficial than focusing on restoration projects.

The limited opportunities for boat usage and the high cost of wakeboard boats are factors to consider in the boat industry.


Chapters


00:00 Introduction and Personal Stories

03:26 The Constant Questions About Pricing

07:38 The Problem with Asking for Help

11:06 The Go-Getter Mentality

18:32 The Challenges of Boat Detailing

25:25 Finding the Right Detailer for Your Vehicle

32:39 Maximizing Your Spend as a Customer

38:28 The Importance of Maintenance for Boats and RVs

40:18 Lack of Maintenance in Boat Ownership

41:59 Impact of Neglect on Boat Value

43:30 Boat Owners Who Take Care of Their Vessels

45:34 Unrealistic Expectations and Trade-In Mentality

46:03 Profitability in Maintaining Well-Maintained Boats

47:18 Limited Opportunities for Boat Usage

48:15 High Cost of Wakeboard Boats

49:20 Exploring the Intersection of Technology and Boat Cleaning


Jan 27, 202449:57
How To Stand Out and Be Unique? Plus, We Discuss PPF and Windshield Film. Episode #801

How To Stand Out and Be Unique? Plus, We Discuss PPF and Windshield Film. Episode #801

Welcome to the podcast! In this episode Nick and Marshall cover various topics related to parking lot etiquette, dealing with snow and ice on cars, misconceptions about windshield film, damage and misunderstandings in the detailing industry, quoting prices and value, and challenges faced by brick and mortar detailing stores.

The conversation explores the importance of brick and mortar stores in the detailing industry and the need for unique strategies to stand out. It suggests the inclusion of a detail shop within a store as a way to showcase products and provide training.

We also emphasize the need for businesses to be unique in their approach and highlights the power of persistence and competency.

It also discusses the importance of learning from competent sources and choosing the right areas to be unique. The conversation concludes with the hope for more dialed-in cars as a sign of uniqueness among car enthusiasts.


Takeaways


Be considerate of others when parking in a crowded parking lot.

Consider implementing a punishment system for parking offenses to deter repeat offenders.

Cold weather cooking can be a fun and enjoyable activity during the winter months.

Take caution when removing snow and ice from cars to avoid damaging the vehicle.

Understand the limitations and proper care for windshield film to prevent damage.

Misunderstandings and negative interactions can occur in the detailing industry, so it's important to communicate effectively and educate customers.

Quoting prices should be based on the specific services and value provided, rather than solely focusing on the price.

Damage to vehicles can set back both car owners and detailers, so it's important to learn from mistakes and take precautions to prevent damage.

Brick and mortar detailing stores should strive to offer unique products and services to differentiate themselves from online retailers. Brick and mortar stores have an advantage in the detailing industry if they offer unique products and services that are not readily available online.

Including a detail shop within a brick and mortar store can provide a platform for showcasing products and offering training to customers.

Being unique in business is crucial for success, especially when competing with online retailers.

Persistence and competency are key factors in standing out and building a strong reputation.

It is important to learn from competent sources and choose the right areas to be unique in order to provide value to customers.

The rise of dialed-in cars among car enthusiasts can be a sign of uniqueness and attention to detail.


Chapters


00:00 Introduction and Parking Lot Etiquette

03:00 The Punishment for Parking Offenses

06:00 Cold Weather Cooking

09:00 Dealing with Snow and Ice on Cars

13:00 Windshield Film and Ice/Snow

15:00 Misconceptions about Windshield Film

18:00 Damage and Misconceptions in the Detailing Industry

24:00 Negative Interactions and Misunderstandings in the Detailing Industry

29:00 Quoting Prices and Value in the Detailing Industry

36:00 Damage and Progression in the Detailing Industry

39:00 Challenges in Brick and Mortar Detailing Stores

42:29 The Importance of Brick and Mortar Stores

43:22 Unique Strategies for Brick and Mortar Stores

44:20 The Benefits of Having a Detail Shop in a Brick and Mortar Store

45:35 The Need for Unique Business Approaches

46:46 Uniqueness as a Detailer

47:44 The Power of Persistence

48:45 Competency as a Unique Selling Point

51:14 The Struggle of Standing Out

52:27 The Importance of Learning from Competent Sources

57:50 Uniqueness for Car Enthusiasts

58:45 Choosing the Right Areas to Be Unique

01:00:37 The Rise of Dialed-In Cars


Jan 23, 202401:02:16
How to Sell in Detailing? Pressure Washer Setups, Bulk Chemicals, and More. Episode #800

How to Sell in Detailing? Pressure Washer Setups, Bulk Chemicals, and More. Episode #800

Marshall and Nick discuss various topics related to the detailing industry. They start by recommending comfortable and waterproof shoes for detailers.

They then talk about finding good brushes for semi-truck paint and the different approaches to fleet washing. The hosts also discuss the benefits and considerations of buying chemicals in bulk.

Finally, they address the issue of chemicals freezing in winter and offer solutions for mobile detailers. In this conversation, Nick and Marshall discuss various topics related to the detailing industry.

They cover custom-built water tanks for trucks, the importance of upgrading brakes for trucks with water tanks, debunking the myth of priming the pad, the importance of seeing through the polish, the role of relationships in sales, quoting prices for maintenance customers, the misconception of building relationships with customers, the sales process, and the consultative approach to detailing services.


Takeaways

Finding comfortable and waterproof shoes is essential for detailers.

When it comes to brushes for semi-truck paint, boars hair brushes are a popular choice.

Fleet washing requires different packages and pricing compared to individual detailing.

Buying chemicals in bulk can be cost-effective, but it's important to consider the quality and suitability for your business.

Taking precautions to prevent chemicals from freezing in winter is crucial for mobile detailers. Custom-built water tanks can be installed in trucks for mobile detailing businesses.

Upgrading brakes is important for trucks with water tanks to handle the additional weight.

The myth of priming the pad with a conditioner before applying compound or polish is debunked.

Seeing through the polish is crucial for achieving the desired finish.

Building relationships with customers is important, but the focus should be on consulting and providing value.

Quoting prices for maintenance customers requires considering the value of the ongoing relationship.

The sales process should involve educating customers and addressing their specific needs.

Detailers should aim to educate customers on the detailing process and the importance of professional services.


Chapters

00:00 Introduction and Shoe Recommendations

06:03 Finding Good Brushes for Semi-Truck Paint

09:13 Exploring Fleet Washing

13:32 Creating Fleet Packages

21:21 Buying Chemicals in Bulk

24:37 Using Transfer Pumps for Power Washers

32:51 Dealing with Chemicals Freezing in Winter

40:50 Custom-built Water Tanks for Trucks

42:02 Importance of Upgrading Brakes for Trucks with Water Tanks

42:28 Debunking the Priming the Pad Myth

46:48 The Importance of Seeing Through the Polish

51:36 The Role of Relationships in Sales

53:03 Quoting Prices for Maintenance Customers

56:00 The Misconception of Building Relationships with Customers

01:01:38 The Sales Process and Consultative Approach

01:08:12 Educating Customers on Detailing Services


Jan 20, 202401:08:59
Quality Matters When Detailing How Do You Set Standards? Plus, We Talk Social Media and Recent Ceramic Coating Controversy. Episode #799

Quality Matters When Detailing How Do You Set Standards? Plus, We Talk Social Media and Recent Ceramic Coating Controversy. Episode #799

Marshall and Nick discuss various topics, including Matthew McConaughey's book 'Greenlights,' the perspective of pro athletes, the business of social media, personalizing cars, the confusion in the detailing community, and the limitations of YouTube.

They emphasize the importance of progress and growth, using social media for positive change, and the need to differentiate between quality and cheap products.

Overall, the conversation highlights the need for critical thinking and continuous learning in the detailing industry. This conversation explores the influence of amateurs on the detailing industry and the importance of setting and maintaining high standards.

We discuss how car show culture and YouTube education can impact the way people approach car care. They emphasize the need for professionals to differentiate themselves from amateurs and the dangers of relying on free products. The conversation also delves into the evolution of detailing standards and the role of passion in setting and achieving high standards.

Overall, the hosts stress the importance of holding oneself to a higher standard in order to succeed in the detailing industry.

Bullet Points

Use social media for positive change and personal growth.

Differentiate between quality and cheap products in the detailing industry.

Continuously learn and adapt to new information and perspectives.

Understand the limitations of YouTube and amateur content. Amateurs can have a significant influence on the detailing industry, and it is important to differentiate between amateurs and professionals.

Car show culture and YouTube education can shape people's approach to car care, but it is crucial to critically evaluate the information and standards being presented.

Setting and maintaining high standards is essential for professionals in the detailing industry, both in terms of the quality of their work and their business practices.

The use of free products can compromise the standards of professionals and lead to negative consequences for their reputation and the quality of their work.

Understanding the influence of social media and the importance of holding oneself to a higher standard can help professionals navigate the evolving landscape of the detailing industry.

Chapters

00:00 Introduction and Buy/Sell

01:25 Matthew McConaughey's Greenlights

02:29 NFL Playoff Weekend

03:52 The Perspective of Pro Athletes

05:15 The Business of Social Media

06:01 The Salt Life

07:34 Naming Cars

09:00 Success Stories and Progress

11:25 Using Social Media for Positive Change

15:13 Coating Without Paint Correction

19:26 Personalizing Cars

23:08 The Confusion in the Detailing Community

24:19 Wash, Clay, and Dose

26:23 The Impact of YouTube and Social Media

29:56 The Importance of Progress and Growth

35:13 Quality vs. Cheap Products

38:31 The Confusion in the Detailing Community (Continued)

40:10 Understanding YouTube and Amateur Content

42:15 The Limitations of YouTube

43:42 The Influence of Amateurs on Detailing

44:39 Learning from Car Show Culture

46:48 The Importance of Standards

48:01 The Dangers of Free Products

50:04 The Reputation of Walmart

51:29 The Gray Area of YouTube Education

52:54 Raising Standards in Detailing

54:26 Defining Standards in Detailing

56:09 The Importance of Process and Standards

57:42 The Difference Between Amateurs and Professionals

58:42 The Evolution of Detailing Standards

01:01:37 Evaluating Personal Standards

01:03:14 Standards in Hiring and Training

01:04:09 The Importance of Process in Detailing

01:07:18 Holding Your Process to a Standard

01:09:38 The Role of Passion in Setting Standards

01:11:19 The Difference Between High-Level and Low-Level Paint Jobs

01:14:02 Understanding Social Media Influence

01:15:04 The Importance of Holding Yourself to a Higher Standard

Jan 16, 202401:16:40
Ceramic Coating High Spots and Proper Ceramic Coating Maintenance. Deep Dive on TRÉ. Episode #798

Ceramic Coating High Spots and Proper Ceramic Coating Maintenance. Deep Dive on TRÉ. Episode #798

In this episode, Marshall and Nick discuss the features and benefits of hyperCLEAN TRÉ, a three-year ceramic coating.

They explain why three years is an important duration for coatings and how it aligns with the average car ownership period.

They highlight the key differences between TRE and other coatings on the market, emphasizing the high solids content and single-layer application. We also provide tips for removing high spots and stress the importance of paint correction before coating.

They walk through the application process of TRE and recommend the appropriate amount of coating to use.

Additionally, they address common questions about flash time, top coating, and maintenance of the coating. Finally, they discuss how to assess coating performance and deal with contamination.

Bullet Points

Three-year coatings are ideal for customers who keep their cars for an average of six years or less.

TRE stands out from other coatings due to its high solids content and single-layer application.

Removing high spots on TRE can be done by reapplying the coating, using water on a towel, or lightly polishing the area.

Paint correction is recommended before applying TRE to ensure a smooth and flawless surface.

During application, it is important to use the appropriate amount of coating and allow for proper flash time.

Maintenance of TRE involves regular washing with pH-neutral soap and using a dedicated coating maintenance product if needed.

Assessing coating performance and dealing with contamination may require additional steps such as clay barring or using a more aggressive cleaner.

Chapters

00:00 Introduction and Overview

01:06 The Importance of Three-Year Coatings

04:25 Ideal Customers for TRE

04:52 What Sets TRE Apart

07:15 Removing High Spots on TRE

10:11 Paint Correction Before Coating

19:39 Application Process of TRE

22:06 Amount of Coating to Use

25:19 Flash Time and Top Coating

27:15 Benefits and Ease of Using TRE

30:28 Dry Cure Time and Maintenance

35:07 Maintaining TRE

38:40 Assessing Coating Performance and Contamination

39:00 Conclusion


Jan 13, 202439:30
What is a Pass During Paint Correction? Also Talking Detailing Trends, Teachings & Trolling. Episode #797

What is a Pass During Paint Correction? Also Talking Detailing Trends, Teachings & Trolling. Episode #797

In this episode, Marshall and Nick discuss various topics related to the detailing industry. They talk about dealing with cold weather, teaching kids about haters, and the importance of networking and meeting influential people.

They also discuss the advancements in ceramic coatings and the nostalgia for 90s and early 2000s cars. The hosts share their experiences with camping and coating recreational vehicles. They emphasize the importance of following proper coating application processes and caution against mixing chemicals.

In this conversation, Nick and Marshall discuss various topics related to car care, auctions, polishing techniques, social media comments, and the decline of TikTok.

They emphasize the importance of proper car care and the impact it can have on one's reputation in the industry. They also highlight the influence of drinks at auctions and how it can lead to overpaying for vehicles. The concept of a 'pass' in polishing is explored, with different approaches discussed.

The conversation concludes with a discussion on navigating comments and feedback on social media platforms and the changing landscape of the internet.

Takeaways

Dealing with cold weather can be challenging for detailers, but some are able to operate year-round by fostering relationships with customers and offering a variety of services.

It is important to teach kids about haters and how to handle negative comments or criticism.

The detailing industry has seen advancements in ceramic coatings, making them more user-friendly and effective.

Mixing chemicals and cutting corners can lead to damage and should be avoided. It is important to follow proper coating application processes and use products as intended. Proper car care is essential for maintaining a good reputation in the industry and attracting high-end clients.

Drinks at auctions can lead to impulsive and overpriced purchases, especially for muscle cars.

The concept of a 'pass' in polishing can vary, but the key is to work the area thoroughly and avoid overworking soft paint.

Navigating comments and feedback on social media requires thick skin and the ability to differentiate between constructive criticism and trolling.

TikTok's recent changes and focus on promoting cheap trinkets have led to a decline in user enjoyment and potential monetization opportunities.

The internet is rapidly changing, and content creators need to adapt and explore different platforms to reach their target audience.

Time Stamps

00:00 Introduction and Buy/Sell

01:04 Dealing with Cold Weather

02:29 Teaching Kids about Haters

03:27 Dealing with Haters

04:20 News Break and Beer of Choice

05:22 Buying the Weekend

06:09 Shocking Trends in the Detailing Industry

07:00 Detailers Operating Year-Round

08:19 Coating Application in Cold Temperatures

09:49 Curing Time for Coatings in Cold Weather

10:12 Mistakes Made During Coating Application

11:33 Learning from Coating Mistakes

12:36 Importance of Proper Lighting during Coating Application

13:55 Advancements in Ceramic Coatings

14:17 Nostalgia for 90s and Early 2000s Cars

15:23 Meeting High-End and Influential People

18:35 Camping Plans for 2024

19:39 Coating Recreational Vehicles

20:40 Experiences with RV Cleaning

21:38 Appreciation for Chevy Trucks

22:36 Nostalgia for Chevy Trucks

24:35 Memorable Chevy Trucks

25:31 Chevy Trucks in the Specialist Group

27:15 Bringing Back the Caveman in Commercials

27:53 Networking and Meeting Influential People

29:06 Attending Chamber Events and Networking Groups

30:42 Importance of Communication and Comfort in Networking

35:31 Mixing Chemicals and Cutting Corners

37:11 Safety and Damage Risks in Mixing Chemicals

38:05 The Importance of Proper Car Care

38:46 The Impact of Drinks at Auctions

41:18 Understanding the Concept of a 'Pass'

46:06 Navigating Comments and Feedback on Social Media

50:36 The Decline of TikTok

56:10 The Changing Landscape of the Internet

Jan 09, 202459:14
Taking Advantage of Business Opportunities in 2024. First Episode of the New Year! Episode #796

Taking Advantage of Business Opportunities in 2024. First Episode of the New Year! Episode #796

In this episode, Marshall and Nick reflect on the new year and the importance of seizing opportunities. They discuss the need to pay the 'opportunity bill' by putting in effort and investing money. They emphasize the importance of being real and asking tough questions to evaluate oneself and set high standards.

They also discuss the kryptonite to effort, which is focusing on things outside of one's control. They encourage listeners to control the controllables and stay focused on their goals. They conclude by highlighting the positive outlook for 2024 and the potential for success through hard work and determination.


Bullet Points

Seize opportunities by putting in effort and investing money.

Be real with yourself and ask tough questions to evaluate your progress.

Control the controllables and focus on what you can change.

Set high standards and constantly strive for improvement.

Acknowledge the need for help and make necessary changes to achieve success.


Chapters


00:00 Introduction and New Year's Reflections

03:15 The Importance of Seizing Opportunities

06:12 The Reality of New Year's and Evaluating Opportunities

10:09 Paying the Opportunity Bill

11:18 Being Real and Asking Tough Questions

15:10 Effort and Money: The Formula for Success

16:56 The Kryptonite to Effort: Control the Controllables

19:59 The Fallacy of Passion and the Importance of Being Real

22:09 Evaluating and Setting Standards

25:03 The Importance of Being Tough on Yourself

26:37 Overcoming the 'I Can't' Mentality

31:51 The Positive Outlook for 2024

35:15 Controlling What You Can and Setting Standards

39:26 The Importance of Acknowledging the Need for Help

43:03 Reflecting on Personal Change for Success in 2024


Jan 06, 202444:17
Lifetime Ceramic Coating, Here We Go Again! Plus, Landing Big Contracts and Financially Running Your Business. Episode #795

Lifetime Ceramic Coating, Here We Go Again! Plus, Landing Big Contracts and Financially Running Your Business. Episode #795

In this episode, Marshall, Nick and Brian discuss the challenges and experiences they have had with customers in the auto detailing industry.

They explore the topic of customers going their own way and making decisions that may not align with the advice given by professionals. We also discuss the role of dealerships and the responsibility of customers to make informed decisions.

They emphasize the importance of simplifying pricing and packages for customers and the need to plug into reliable resources in the industry.

The fallacy of lifetime coatings is also explored, highlighting the need for realistic expectations. The conversation delves into the temptations of quick fixes and the dangers of using cheap products. It emphasizes the need for individuals to understand personal responsibility and the impact it has on their business and personal life. The chapter also touches on the challenges of being a boss and the importance of personal responsibility in personal finances.

Lastly, it discusses the importance of personal responsibility in contract work and the need to provide excellent service to customers.

In this conversation, we also discuss the importance of balancing contracts and individual jobs for smaller businesses. They highlight the risks of prioritizing short-term gains over long-term contracts and the negative impact it can have on a company's reputation and stability.

The guys conclude by offering practical steps for personal responsibility, such as evaluating business strategies and making necessary adjustments.

Bullet Points

Customers may make decisions that go against professional advice, and it is important to recognize that they are responsible for their own choices.

Dealerships have their own dynamics and programs, and it is essential to understand their processes and not assume that customers are being taken advantage of.

Simplifying pricing and packages can help customers understand the value they are receiving and reduce confusion.

Personal responsibility is crucial in business, and it is important to take ownership of decisions and outcomes. Taking responsibility for the quality of work is crucial in business.

Lifetime coatings are often unrealistic and can lead to disappointment and damage to a business's reputation.

Using cheap products can result in costly damage and negatively impact a business's success.

Contract work requires a high level of responsibility and commitment to providing excellent service.

Taking personal responsibility is essential for business success, including continuous improvement and adaptation.

Time Stamps

00:00 Introduction and Background

01:28 Customers Going Their Own Way

03:00 Taking Responsibility for Decisions

05:27 Understanding Dealerships

09:53 Customers Leaving for Competitors

11:40 The Importance of Customer Comfort

17:30 Finding Relaxation in Business

22:40 Simplifying Pricing and Packages

27:55 The Importance of Plugging into Resources

35:07 Using Common Sense in Business

40:45 Personal Responsibility in Business

42:51 The Importance of Responsibility in Business

44:35 Taking Responsibility for the Quality of Work

46:31 The Fallacy of Lifetime Coatings

47:43 The Consequences of Neglecting Responsibility

50:31 The Temptation of Quick Fixes

52:58 Understanding Personal Responsibility

53:17 The Cost of Neglecting Responsibility

57:04 The Dangers of Using Cheap Products

58:28 Personal Responsibility in Business and Life

01:02:04 The Challenges of Being a Boss

01:08:52 Personal Responsibility in Personal Finances

01:20:08 The Importance of Personal Responsibility in Contract Work

01:25:23 Balancing Contracts and Individual Jobs

01:28:20 Taking Personal Responsibility for Business Success

01:32:18 Opportunities and Challenges in 2024

01:35:54 Making Adjustments and Seeking Growth

01:36:27 Practical Steps for Personal Responsibility

01:40:19 Closing Thoughts and Looking Ahead

Dec 23, 202301:36:55
Social Media and Your Business in 2024. Also, We Coin A New Term "Detailing Groupies". Episode #794

Social Media and Your Business in 2024. Also, We Coin A New Term "Detailing Groupies". Episode #794

In this episode, Marshall and Nick discuss positive experiences at car shows and the changing car show culture. They also talk about the challenges of transitioning to hybrid engines and the importance of standing behind your work. The conversation covers topics such as cleaning blood stains from seat belts, using unique business cards, and the retirement of Al Michaels from NFL commentating. The hosts also provide insights on the proper application of tire shine.

In this conversation, Marshall and Nick discuss the confusion between public network television and social media, the rapid changes in social media platforms, the rise of detailing groupies, the currency of social media, treating social media as a business, the conflict between passion and purpose in social media, the dangers of chasing social media fame, and the importance of adapting to social media changes.

Bullet Points:

Building relationships at car shows can lead to business opportunities

The car show culture is changing, with a more diverse crowd attending

Transitioning to hybrid engines presents challenges for car manufacturers

Proper cleaning techniques can remove blood stains from seat belts

Unique business cards can make a lasting impression

Using air tools for tire shine application requires caution and the right product Social media is a business and should be treated as such.

The landscape of social media is constantly changing, and it is important to adapt to these changes.

Being seen on social media does not necessarily translate to monetary success.

It is crucial to have a clear purpose and plan when using social media for business.

Timestamps:

00:00 Introduction and Buy and Sell

03:41 Positive Experiences at Car Shows

06:06 Building Relationships at Car Shows

11:18 Buick's Popularity in Asia

13:21 The Changing Car Show Culture

19:48 The Challenges of Transitioning to Hybrid Engines

22:11 Cleaning Blood Stains from Seat Belts

23:56 The Use of Business Cards in the Industry

26:03 Applying Tire Shine with Air Tools

30:23 The Importance of Standing Behind Your Work

31:09 Al Michaels' Retirement

33:26 Using Unique Business Cards

36:36 Proper Application of Tire Shine

40:51 The Confusion Between Public Network Television and Social Media

42:44 The Rapid Changes in Social Media

45:39 The Rise of Detailing Groupies

49:21 The Currency of Social Media

51:30 Treating Social Media as a Business

56:31 Passion vs. Purpose in Social Media

58:04 The Dangers of Chasing Social Media Fame

59:14 The Changing Landscape of Social Media

01:00:16 The Importance of Adapting to Social Media Changes


Dec 19, 202301:01:13
Secret To Setting Business Goals for 2024. Plus, Some Talk on The Car Market! Episode#793
Dec 16, 202329:31
Dealing With Know It All Customers/People, Simple Solutions. Working Efficiently How To Do It? Episode #792

Dealing With Know It All Customers/People, Simple Solutions. Working Efficiently How To Do It? Episode #792

In this episode, Marshall and Nick discuss various topics, including the trend of men sitting in the passenger seat while their partners drive, attending NBA games and the phenomenon of LeBron James, the debate on popular holiday movies, the use of electric power washers and efficiency, the Jeep culture and the cost of Jeeps, the importance of reaching out for help and asking the right questions, dealing with skunk smells and dead animals, the future of electric cars, and the controversy of ugly sweaters.

They emphasize the importance of building a network and asking for help when needed. In this conversation, Marshall and Nick discuss the importance of building relationships and asking questions within the detailing community. They emphasize the need to treat business relationships with respect and not to treat business associates worse than friends or family. They also discuss the challenges of dealing with know-it-all customers and how to handle price shoppers.

Additionally, they address the misconceptions that customers may have about ceramic coatings and the importance of resolving contentious conversations in a polite manner. Finally, they explore the mindset of car enthusiasts and the impact it can have on customer interactions.

Key Points

Building relationships and asking questions are crucial in the detailing community.

Treat business relationships with the same level of respect as friendships.

Dealing with know-it-all customers requires patience and a gentle approach.

Handle price shoppers by offering different options and leaving the decision to the customer.

Address customer misconceptions about ceramic coatings with honesty and politeness.

Resolve contentious conversations by reiterating the customer's concerns and offering solutions.

Understand the mindset of car enthusiasts and their attachment to their vehicles.

Chapters

00:00 Introduction and Buy and Sell

01:01 The Trend of Men Sitting in the Passenger Seat

02:14 Attending NBA Games and the Phenomenon of LeBron James

04:53 Holiday Cheer and Popular Holiday Movies

07:35 What Not to Do: Spray and Drive Off

08:04 The Debate on Christmas Movies

10:46 Electric Power Washers and Efficiency

11:29 Starting Old Vehicles and the Jeep Culture

13:13 The Cost of Jeeps and the Evolution of Jeep Culture

15:33 Reaching Out for Help and Asking the Right Questions

20:08 The Time it Takes to Wash, Clay, and Uno a Car

25:18 Dealing with Skunk Smells and Dead Animals

27:34 The Future of Electric Cars and the Sustainability of Companies

30:15 The Controversy of Ugly Sweaters

31:28 The Importance of Asking for Help and Building a Network

40:31 Building Relationships and Asking Questions

44:29 Treating Business Relationships with Respect

47:06 Dealing with Know-It-All Customers

50:11 Handling Price Shoppers

55:49 Navigating Customer Misconceptions

58:30 Resolving Contentious Conversations

01:02:03 Understanding the Mindset of Car Enthusiasts

Dec 12, 202301:07:09
Detailing Deep Dive: The Misconceptions and Confusion Surrounding Tire Shine. Infinite Shine and Quik Shine. Episode #791

Detailing Deep Dive: The Misconceptions and Confusion Surrounding Tire Shine. Infinite Shine and Quik Shine. Episode #791

In this episode, Marshall and Nick discuss the different preferences and misconceptions surrounding tire shine. They explain the differences between solvent-based and water-based tire shine, emphasizing the importance of understanding the silicone content in dressings. We also address common problems with tire shine, such as sling and improper application, and provide tips for reducing these issues. We recommend using different tire shine products based on the specific vehicle and tire conditions, highlighting the benefits of Quik Shine and Infinite Shine. Overall, they emphasize the importance of assessing the situation and choosing the right tire shine for optimal results.

There are different preferences for tire shine, and it's important to understand and respect individual preferences.

Solvent-based and water-based tire shine have different characteristics and uses, and it's crucial to choose the right one for the desired outcome.

Proper preparation and application techniques can help reduce problems like sling and ensure a better finish.

Different vehicles and tire conditions may require different tire shine products, so it's important to assess the situation and choose accordingly.


Chapters


00:00 Introduction and Overview

00:49 Different Preferences for Tire Shine

02:03 Variations in Tire Shine Preferences

03:33 Solvent-Based vs. Water-Based Tire Shine

05:41 Misinformation about Silicone in Tire Dressings

06:10 Controlling Shine with Silicone Content

07:32 Different Additives in Solvent and Water-Based Tire Shine

08:20 Problems with Tire Shine: Sling and Improper Application

09:18 Longevity of Solvent-Based Tire Shine

12:13 Issues with Using Solvent-Based Tire Shine on Interiors and Engines

13:28 Preparation and Application to Reduce Sling

18:40 Over-Saturation and Insufficient Drying Time

21:04 Different Tire Shine Choices for Specific Vehicles and Circumstances

26:58 Choosing Quick Shine or Infinite Shine Based on Vehicle Type

31:09 Choosing Tire Shine Based on Tire Condition


Dec 09, 202336:29
Paint Correction: Does Rotary or DA Remove Defects Faster? Plus, Stop Missing Out on More Business! Episode #790
Dec 05, 202301:02:03
Ask Me Anything #6! Listeners and Detailers Questions Answered About the Auto Detailing Business and Auto Detailing Processes- Episode #789

Ask Me Anything #6! Listeners and Detailers Questions Answered About the Auto Detailing Business and Auto Detailing Processes- Episode #789

Welcome to another exciting episode of the Pints and Polishing podcast. ASK ME ANYTHING is back!!! In this edition, hosts Marshall and Nick dives deep into the intricate world of auto detailing, answering burning questions from enthusiasts and professionals alike.

In the midst of economic shifts, the detailing industry faces challenges. Nick shares invaluable insights on how detailing businesses can not only survive but thrive in changing times. Discover the secrets of diversifying services, catering to various budgets, and adapting to evolving customer preferences. Learn about the importance of exceptional customer service, efficient marketing strategies, and the power of networking with local businesses.

Explore the art of financial planning and find out why adaptability is the key to long-term success. Nick delves into the complexities of pricing strategies, helping listeners understand the importance of setting realistic rates while ensuring profitability.

Tune in to this episode for a masterclass in navigating the detailing industry's changing tides. Whether you're a seasoned professional or a passionate enthusiast, this episode offers priceless advice that will elevate your detailing game. Don't miss the chance to sharpen your skills and stay ahead in the dynamic world of auto detailing!

Dec 02, 202301:05:24
A Simple Secret To Building an Elite Business. Plus Marshall Sets His Garage on Fire!!! Episode #788

A Simple Secret To Building an Elite Business. Plus Marshall Sets His Garage on Fire!!! Episode #788

Join Nick and Marshall on a revealing journey through the intricate landscape of expertise and business acumen. In this episode, they delve into the critical distinction between becoming an expert in your field and knowing when to seek elite guidance. They emphasize the paramount importance of understanding your business's financials while also acknowledging when to entrust specialized tasks to professionals. Drawing from their experiences and interactions with successful business owners, they dissect the art of hiring top-tier attorneys and discuss how these decisions can significantly impact your business trajectory.

Nick and Marshall spotlight the key mindset that separates the 10% of thriving business operators from the rest: a relentless pursuit of excellence in the people they trust and the information they consume. Through insightful anecdotes and cautionary tales, they shed light on the pitfalls of falling for misinformation, emphasizing the need to discern elite advice from deceptive tactics prevalent in today's digital landscape.

Listeners will glean valuable insights on distinguishing genuine expertise from misleading content, empowering themselves to navigate the intricate web of information and decisions crucial for business growth and success. Tune in to learn how the choices you make today can shape your business trajectory and why surrounding yourself with elite knowledge is pivotal for achieving your entrepreneurial aspirations.

Nov 28, 202301:15:41
We Want To Say Thank You! Listen For Discount Code To Our Black Friday Sale Episode #787

We Want To Say Thank You! Listen For Discount Code To Our Black Friday Sale Episode #787

Thank you for all of the support and we hope you are having a great Thanksgiving Holiday Weekend. Its been a really fun 3 years and we are so thankful for all of You!

Nov 25, 202303:08
Ceramic Coating: How to Assess if Your Ceramic Coating Has Failed? How To Maintain Properly? Episode #786

Ceramic Coating: How to Assess if Your Ceramic Coating Has Failed? How To Maintain Properly? Episode #786

Welcome to a fun episode of the podcast. In this podcast, we dissect and explore the complexities of ceramic coating maintenance, customer issues, and the evolving landscape of ceramic coatings in the automotive industry.

Our discussions revolve around deciphering customer emails, exploring maintenance protocols, and addressing common dilemmas faced by detailers. Nick and Marshall offer insights into the challenges detailers encounter when coatings aren't maintained as advised, guiding listeners through a systematic approach to assess coating health.

From assessing neglected vehicles to understanding the nuances between coatings and their hydrophobic properties, this podcast provides a deep dive into the world of ceramic coatings. They emphasize the importance of thorough assessments, discussing various scenarios, and debunking myths around coating maintenance and boost products.

Listeners gain invaluable knowledge about different coating types, assessing coating failures, and navigating through industry myths. The hosts aim to educate detailers, encouraging a meticulous approach to coating care while unraveling the nuances and misconceptions within the detailing community.

Whether you're a seasoned professional or an enthusiast curious about coatings, join Nick and Marshall in their quest to demystify the world of coatings, sharing valuable insights, and decoding the complexities of maintaining automotive perfection.

Nov 21, 202301:25:21
Finding a Mentor To Help You In Business. How Should We Think About Mentorship? Episode #785

Finding a Mentor To Help You In Business. How Should We Think About Mentorship? Episode #785

Welcome to another episode of the podcast. This time its Marshall, Brian and Nick discussing the idea of finding a mentor. It seems to be getting more popular for guys to be trying to find a mentor in business. But how does it work? Is it possible? Should you even do it?

The guys discuss the realities around mentors and that it may be the wrong mindset with all of the modern ways of finding information.

Thank you for being a part of our auto detailing community and we hope you enjoy the episode.

Nov 18, 202301:05:20
Can We Change Our Customer's Habits? Also, Is Your Area Tougher Than Everyone Else's When It Comes to Detailing and Business? Episode #784

Can We Change Our Customer's Habits? Also, Is Your Area Tougher Than Everyone Else's When It Comes to Detailing and Business? Episode #784

We can blame Nick for this being posted a day late!!! LOL. We apologize for being a day late. Welcome to another episode of The Pints and Polishing Podcast, hosted by Marshall and Nick, delves deep into the world of automotive detailing. In this episode, they navigate the complexities of customer habits and the challenges detailers face when trying to align these habits with professional standards. From dealing with customers going against professional advice to encountering varying habits like drive-through car washes and more, Marshall and Nick explore how to work within these dynamics to maintain lasting relationships while providing valuable insights.

From rust mistaken as dust to the intricacies of detailing, they discuss real-life scenarios, including clients who insist on certain habits despite professional recommendations. They highlight the importance of understanding customer behavior while finding ways to educate and provide solutions without jeopardizing the relationship.

The conversation goes beyond the surface, touching on customer experiences, market dynamics, and the evolution of detailing techniques. They emphasize the significance of providing value through in-depth tutorials, focusing on fundamental detailing techniques often overlooked. From wheel cleaning methods to holding a polisher correctly, they strive to empower listeners with knowledge that transcends the ordinary, elevating their detailing prowess.

But it's not all serious discussions; their banter and occasional humor add an enjoyable touch to the podcast. As they gear up to release comprehensive, detailed content, Marshall's inclination toward fun segments will balance Nick's deep dives into the intricacies of detailing techniques. Together, they create a podcast that educates, entertains, and enriches the detailing community's understanding of their craft. Tune in to Pints and Polishing for a podcast that's equal parts informative and engaging.

Nov 15, 202350:07
Detailing Deep Dive: Achieve Perfect Glass Every Time! Glass Cleaner and Perfect Glass Towel. Episode #783

Detailing Deep Dive: Achieve Perfect Glass Every Time! Glass Cleaner and Perfect Glass Towel. Episode #783

Join Marshall and Nick in this enlightening episode of the Pints and Polishing podcast as they embark on a deep dive into the perennial woe of car detailing—the battle with glass cleaning. Uncover the evolution of glass cleaning from outdated formulas to the cutting-edge technology of hyperCLEAN's glass cleaner. Discover the number one complaint in detailing and learn the secrets to achieving that elusive perfect finish.

In this episode, Marshall and Nick address the chemistry behind glass cleaning, debunk common myths, and unveil the unique features of hyperCLEAN's glass cleaner. From overcoming the challenges of ammonia-based solutions to navigating the delicate balance of cleaning agents, they share their wealth of experience and insights. Get ready to bid farewell to lint, streaks, and smears as they guide you through the process of using hyperCLEAN's glass cleaner, paired with the perfect glass towel.

If you've ever struggled with achieving flawless glass or want to elevate your glass cleaning game, this episode is a must-listen. Say goodbye to the days of fighting with your glass cleaner and embrace the cheat code for crystal clear success with hyperCLEAN. Tune in now for an immersive journey into the world of glass cleaning mastery!

Nov 11, 202321:53
Ceramic Coating Application Is It Easy? Simple Polishing Technique That Will Help You Get Better Results! Episode #782

Ceramic Coating Application Is It Easy? Simple Polishing Technique That Will Help You Get Better Results! Episode #782

Welcome to the latest episode of the Pints and Polishing Podcast, where passion meets expertise in the world of auto detailing. Hosted by Marshall and Nick, this podcast is your go-to source for all things detailing, from industry insights to product reviews and hilarious anecdotes.

In this episode, Marshall and Nick dive into a variety of topics that keep detailers and car enthusiasts alike engaged. From discussing the latest trends in car detailing products to sharing entertaining stories from the field, this episode is packed with valuable information and laughter.

They start off by addressing the recent triumph of OSU over OU, celebrating the victory while sharing amusing anecdotes from their own experiences in the industry. Marshall and Nick then explore the nuances of tire shine products, shedding light on the art of tire detailing and sharing their personal preferences.

The conversation takes an insightful turn as they discuss common challenges faced by detailers, such as dealing with paint imperfections and customer expectations. Marshall and Nick share valuable tips and techniques, emphasizing the importance of clear communication and managing customer satisfaction.

As the episode progresses, they touch upon the impact of sand on car interiors, providing practical solutions for detailers facing this unique challenge. Additionally, they explore the topic of ceramic coatings and paint correction, debating the necessity of extensive correction training in the context of coating applications. Their candid discussion provides listeners with a fresh perspective on industry standards and best practices.

To wrap up the episode, Marshall and Nick share exciting updates from the hypercleanstore.com specialist group, highlighting the vibrant community of detailers and car enthusiasts who actively participate in discussions, share experiences, and learn from one another.

Tune in to the Pints and Polishing Podcast for a blend of industry insights, humor, and camaraderie that will keep you entertained and informed throughout the episode. Whether you're a professional detailer or a car enthusiast, this podcast offers something for everyone, making it a must-listen for anyone passionate about the world of auto detailing.

Nov 07, 202301:04:32
Beyond the Hype: The Truth About SEMA This Week! Episode #781

Beyond the Hype: The Truth About SEMA This Week! Episode #781

Welcome back to the Pints and Polishing Podcast with your hosts, Marshall and Nick! In this episode, they dive deep into the heart of SEMA 2023, dissecting the event's changing landscape and uncovering the truths, myths, and innovations that shaped this year's experience.

Marshall and Nick pull no punches as they candidly discuss the shifts in SEMA's participation, exploring the dwindling attendance in certain halls and the rising influence of social media and online interactions. They tackle tough questions about SEMA's relevance, dissecting the evolving needs of the industry and the role of SEMA in the modern detailing world.

While exploring SEMA's changing dynamics, Marshall and Nick highlight the standout moments from the event. From inventive booth designs to unique car builds, they spotlight the innovations that caught their attention amidst the shifting tides.

Join the conversation as they candidly explore the truck section's stagnation, pointing out the lack of inventiveness and the missed opportunities for growth. They applaud the out-of-the-box thinking showcased by some exhibitors, shedding light on the importance of creativity in redefining SEMA's future.

As the episode unfolds, they share insights from industry veterans and decision-makers, providing listeners with a unique behind-the-scenes perspective on SEMA 2023. The hosts emphasize the significance of genuine connections, discussing the value of face-to-face interactions and the opportunities that arise from building relationships within the detailing community.

So grab your favorite pint, settle in, and join Marshall and Nick as they unravel the intricacies of SEMA 2023, separating fact from fiction and exploring the innovations that are shaping the future of the detailing industry.

Nov 07, 202344:18
Finding the Perfect Customer: Myths, Realities, and Business Truth. Also, Are SDS Sheets Valuable When Learning About a Chemical? Episode #780

Finding the Perfect Customer: Myths, Realities, and Business Truth. Also, Are SDS Sheets Valuable When Learning About a Chemical? Episode #780

Welcome to another insightful episode of the Pints and Polishing Podcast with your hosts, Marshall and Nick! In this episode, Marshall and Nick dive deep into a thought-provoking discussion about finding the perfect customer in the auto detailing business. They explore the concept of niching down versus running a full-service business, and whether there is a perfect customer out there.

Marshall and Nick share their experiences and wisdom gained from years in the detailing industry. They discuss the challenges of defining the ideal customer profile and how it evolves over time. The hosts emphasize the importance of flexibility and adaptation in the ever-changing landscape of customer preferences and market demands.

The conversation delves into the nuances of customer expectations, detailing ideologies, and the role of money in shaping business decisions. Marshall and Nick challenge common industry beliefs, offering a fresh perspective on how to approach customer interactions and maintain a successful detailing business.

Whether you're a seasoned professional or a budding entrepreneur in the auto detailing world, this episode offers valuable insights and practical advice to help you navigate the complexities of customer relationships. Tune in to gain a deeper understanding of the detailing business and discover practical strategies for building a thriving customer base.

So grab a pint, sit back, and join Marshall and Nick in this engaging discussion that will transform the way you think about your detailing business and the perfect customer.

Oct 31, 202301:04:07
Has The PPF Business Been Changed Forever With This Weeks News? We Talk About The Breaking XPEL News From This Week!!! Episode #779

Has The PPF Business Been Changed Forever With This Weeks News? We Talk About The Breaking XPEL News From This Week!!! Episode #779

Welcome to another episode of the Pints & Polishing Podcast, where your hosts Marshall, Nick, and Brian dive headfirst into the recent turmoil surrounding PPF supplier XPEL. In this episode, we unravel the shocking revelations that emerged just this week and explore their profound implications for installers across the industry. XPEL, a company known for its heavy-handed business tactics, has long been a prominent player in the market. However, recent reports from Wall Street paint a less than flattering picture. Join us as we dissect the implications of these revelations, providing valuable insights and expert analysis on what this means for installers navigating the ever-changing landscape of the PPF industry. Grab your favorite pint and tune in as we untangle the complexities and uncover the truth behind this unfolding story. Cheers to another thought-provoking conversation on Pints & Polishing Podcast!

Oct 28, 202301:14:41
Protect Your Reputation in Business. Plus, 2 Products Being Launched Today!!! Episode #778

Protect Your Reputation in Business. Plus, 2 Products Being Launched Today!!! Episode #778

Welcome to the Pints of Polishing podcast with Marshall, and Nick. You can find us at hypercleanstore.com or join our lively community at the HyperClean Specialist group on Facebook. Today, we've got some exciting topics to dive into, so let's get right into it.

First up, we'll share some interesting stories from the auto detailing world. Marshall had a hilarious encounter with a Ford Bronco Uber driver who was overly enthusiastic about hosing down the interior of his vehicle. We'll also hear about Nick's spicy food escapades and how he found immense joy in watching someone struggle with a wing that was too hot to handle.

Then, we explore some valuable strategies for auto detailing businesses. We discuss the concept of a winter prep package and how it can benefit customers in colder climates. Nick shares his insights on adding value to your services, whether it's through offering free upgrades or providing exceptional customer service experiences. Marshall emphasizes the importance of believing in the products and services you offer, and how that belief can significantly impact your bottom line.

We also touch on the evolving landscape of the auto industry, including Ford's innovative approach with the Mustang turning into a truck and their potential deal with the UAW. Additionally, we discuss the concept of wireless trailer connections and its implications for trailer safety.

Throughout the episode, we share real-life experiences, practical tips, and plenty of laughter. So grab your favorite pint, sit back, and enjoy another episode of Pints of Polishing! Remember, passion meets paint, and we're here to help you navigate the world of auto detailing with expertise and humor. Cheers!

Oct 24, 202301:24:39
Detailing Deep Dive: Pro Ceramic Coating SPARTA. What is a Pro Coating? Episode #777

Detailing Deep Dive: Pro Ceramic Coating SPARTA. What is a Pro Coating? Episode #777

Welcome to the Sparta Deep Dive Podcast, where we peel back the layers of innovation in the world of automotive detailing! In this episode, we embark on an in-depth exploration of the cutting-edge technology that is hyperCLEAN SPARTA, our exclusive ceramic coating that's redefining the industry standards.

Join us on this fascinating journey as we delve deep into the intricate details of hyperCLEAN SPARTA. Discover the meticulous craftsmanship and advanced engineering that make this ceramic coating a game-changer. We break down the unique formulation, uncovering the science behind its exceptional durability, unmatched gloss, and superior protection.

Curious about the application process? We've got you covered! Learn about the precise techniques and expert tips that ensure a flawless application of hyperCLEAN SPARTA. From the ideal thickness to the seamless integration with various surfaces, we unravel the secrets to achieving optimal results.

Whether you're a detailing professional seeking the next level in ceramic coatings or a car enthusiast passionate about preserving your vehicle's beauty, this episode is your backstage pass to the world of hyperCLEAN SPARTA. Get ready for a deep dive into the heart of innovation, where we explore the technology that's elevating the auto detailing experience. Tune in for an engaging, informative, and immersive discussion on the HyperClean Sparta Deep Dive Podcast! Stay tuned for more episodes where we unravel the mysteries and marvels of the auto detailing universe.

Oct 21, 202339:56
Want to Be An Elite Detailer? Use Systems To Your Advantage! Plus, Some Fun Discussions on Saving On Detailing Equipment. Episode #776

Want to Be An Elite Detailer? Use Systems To Your Advantage! Plus, Some Fun Discussions on Saving On Detailing Equipment. Episode #776

In this episode of the Pints and Polishing Podcast, hosts Marshall and Nick discuss various topics related to the detailing industry. They start off by talking about their experiences at Oktoberfest and a recent car detailing job. They also touch on the importance of being a part of a community and the value of using high-quality products. The hosts then delve into the concept of "elite" detailing and the misconceptions that some people have about it. They share stories of encounters with individuals who claim to be elite based on the products they use, and discuss the importance of skills, knowledge, and professionalism in the industry. The episode concludes with a discussion on the changing dynamics of car shows and the need for continuous learning and growth in the detailing industry. Overall, this episode provides valuable insights and perspectives on the detailing industry and the mindset of professionals within it.

Key Points Todays Episode

  • We share a story about a customer who schooled them on proper ASMR video work and their admiration for his knowledge.
  • They discuss the comfort and luxury of Mercedes seats and how it sets them apart from other car brands.
  • Share our recent buying and selling experiences, including finding deals on polishers and PPF equipment.
  • The guys discuss the benefits of joining the HyperClean Specialist Group and the opportunities for distribution in Canada.
  • We talk about the misconception that using certain products makes someone elite and the importance of skills, marketing, and sales in building an elite business.
  • Discuss encounters with car show attendees who question the quality of their products and the need for education and open-mindedness in the industry.
  • Emphasize the importance of being a specialist and providing value to customers who are seeking the best ways to care for their cars.
  • Mention the shrinking side of the industry that continues to use outdated or inappropriate products on cars.
Oct 17, 202301:04:58
Auto Detailers Being Hurt By UAW Strike! What Does The Next 6 Months Look Like For Auto Detailers? Episode #775

Auto Detailers Being Hurt By UAW Strike! What Does The Next 6 Months Look Like For Auto Detailers? Episode #775

Welcome to the Pints and Polishing podcast, where car enthusiasts gather to discuss all things automotive. I'm Nick, your host, and you can find us at hypercleanstore.com or join our vibrant community in the Hyper Clean Specialist group on Facebook. We're always posting exciting projects, sharing knowledge, and answering questions about everything car-related.

In today's episode, I want to dive into a topic that's been making headlines—the UAW strike and its impact on the car industry. We're seeing a lot of rhetoric around this strike, with people taking sides between the blue-collar workers and the CEOs. But here's the reality: why should we take sides when both the union and the management are failing us?

I'm not here to blindly support anyone. I'm here to bring attention to the issues that affect us, the consumers. We're the ones buying cars, needing reliable transportation, and expecting good service. But with over a million cars recalled in recent weeks, it's hard to justify the demands of the UAW or the massive salaries of CEOs, especially when the quality of the cars they produce is questionable.

I've heard stories from people like Tyler, who bought an expensive truck only to face endless delays in getting it fixed due to parts shortages. This situation is not unique—it's a reflection of a broken system where the consumers are the ones left stranded.

The car industry has always had its problems, but things have escalated since COVID hit. Price gouging, parts shortages, and outrageous fees have become the norm. Manufacturers like Toyota and Honda, who aren't even part of the union, are facing their own issues. It raises the question: Is this incompetence or price fixing? Either way, consumers are the ones suffering.

As this strike continues, it's not just affecting the workers and the manufacturers. The impact trickles down to us—the mechanics, the independent shops, the aftermarket businesses, and most importantly, the consumers. Cars are piling up in dealerships, mechanics are losing hours, and people are drowning in car loans they can't afford.

So, what can we do in this chaotic landscape? The key is to block out the noise. Don't let the negative news and uncertainty overwhelm you. Focus on what you can control, be adaptable, and keep moving forward. The successful people I know have unplugged from the noise, and it's made a significant difference in their lives.

In the end, everything will work out, but it requires resilience and adaptability. Don't let the noise distract you from building your business, excelling in your career, or being a valuable team member. Stay focused, stay flexible, and together, we'll navigate these challenges.

Thanks for joining me on this episode. Have a great weekend, and I'll catch you on Tuesday. Cheers!

Oct 14, 202327:27
Water Spots How To Deal With Them? Also, How The Skill of Catching On To Things is One of The Most Rare in Business. Episode #774

Water Spots How To Deal With Them? Also, How The Skill of Catching On To Things is One of The Most Rare in Business. Episode #774

Welcome back to another exciting episode of Pints and Polishing! Grab your favorite brew and join hosts Marshall and Nick as they take you on a deep dive into the world of car detailing. This week, the dynamic duo tackles a common yet tricky issue faced by detailing enthusiasts and professionals alike: water spots.

Have you ever wondered how to effectively combat those pesky water spots that seem to mar the beauty of your meticulously cleaned car? Well, you're in luck! Marshall and Nick share their wealth of knowledge and expertise on this subject, providing you with a comprehensive guide on identifying, preventing, and removing water spots on various surfaces.

In this episode, you can expect:

  • Spotting Water Spots: Learn how to identify different types of water spots and the underlying causes behind their formation. Understanding the science behind water spots is the first step toward effective removal.

  • Prevention Techniques: Discover the best practices and products that can help you prevent water spots from forming on your vehicle. From ceramic coatings to advanced drying methods, Marshall and Nick spill the beans on keeping your car spot-free.

  • Removal Methods: Dive into the nitty-gritty of removing water spots without damaging your vehicle's paint or surface. The hosts share their favorite products and techniques, ensuring your car remains pristine and spotless.

  • Spotlight on Surfaces: Explore the unique challenges posed by different surfaces, including glass, chrome, and painted areas. Marshall and Nick provide tailored tips for handling water spots on each type of surface, giving you a comprehensive understanding of the detailing process.

  • Listener Questions: As always, the hosts address listener questions and conundrums related to water spots. Whether you're a beginner or a seasoned detailing professional, you're bound to find valuable insights in their responses.

So, whether you're a car detailing enthusiast looking to up your game or a curious listener eager to delve into the world of auto care, this episode has something for everyone. Tune in, sip your favorite pint, and let Marshall and Nick guide you through the intricacies of battling water spots. Your car will thank you!

Don't forget to follow Pints and Polishing on your favorite podcast platform and join their vibrant detailing community on social media. Cheers to spotless rides and insightful conversations!

Oct 10, 202301:03:48
Detailing Deep Dive: Decontaminating Your Paint and Wheels. Let's Discuss Iron Decon With Fuego! Episode #773

Detailing Deep Dive: Decontaminating Your Paint and Wheels. Let's Discuss Iron Decon With Fuego! Episode #773

Welcome to another Episode! We will take a deep dive into Iron Contamination on paint and wheels on todays episode. There is a lot of bad information around decontaminating paint/wheels and it's important to get this step right in your detailing process. We talk a really deep dive on clay and using an iron decon chemical properly.

Next we discuss Fuego, the name itself, represents the essence of this product – powerful, effective, and transformative. It's a chemical marvel that does the job without the fear factor that usually accompanies strong cleaning agents. You can spray it on various surfaces like wheels, soft paint, glass, and trim without worrying about damage, making it a versatile choice for all your decontamination needs.

When it comes to detailing, especially in today's world of evolving technology and understanding, using products that work smartly and effectively is crucial. Fuego embodies this philosophy. Its chemical composition ensures that it breaks down iron contaminants safely and efficiently. No need for excessive scrubbing or aggressive methods that might harm the surface – Fuego takes care of the toughest contaminants, allowing you to achieve that elite finish without compromising the integrity of the material.

In the detailing world, the key is not just about getting the job done; it's about getting it done right. Fuego provides the peace of mind every detailer deserves. It's not just a decontamination solution; it's a game-changer, revolutionizing the way we approach iron contamination. So, step into the future of detailing with Fuego – where safety meets precision, and excellence becomes the norm.

Oct 07, 202336:57
Should I Trust My Employees? Will They Steal My Customers? Plus, How To Get The Most Out Of Your Detailing Chemicals With a Simple Habit! Episode. #772

Should I Trust My Employees? Will They Steal My Customers? Plus, How To Get The Most Out Of Your Detailing Chemicals With a Simple Habit! Episode. #772

Welcome to the Pints and Polishing Podcast with Marshall and Nick. Join us on this journey through the world of auto detailing and beyond. In this episode, Marshall and Nick dive deep into the art of trust in the detailing business. From building trust with customers to trusting your team, they explore the nuances of this crucial element in business success.

In the beginning, Marshall and Nick introduce themselves and their online platforms, hypercleanstore.com and the Hyperclean Specialist Group on Facebook. They then shift gears to discuss the importance of trust in the detailing industry, using the comparison between Ford and Audi interiors as a metaphor for evaluating business practices.

They dissect the lack of innovation in American car interiors, exploring the hesitance of manufacturers to hire external talent and improve their products. The hosts highlight the importance of addressing problems and implementing changes to stay competitive in the market.

The conversation takes a humorous turn as Marshall and Nick discuss everyday habits, like shaking condiment bottles, to emphasize the importance of proper mixing in detailing products. They share anecdotes and insights about chemical composition, separation, and the significance of shaking bottles for optimal results.

The episode concludes with a thought-provoking discussion about trust within a detailing team. Marshall and Nick stress the significance of trusting your employees and being actively involved in the business. They dissect common misconceptions about trust, the importance of transparency, and how effective processes can foster trust between business owners and their team members.

Join Marshall and Nick on this insightful journey as they explore the dynamics of trust in the detailing industry, offering valuable lessons and perspectives for both beginners and seasoned professionals. Tune in and gain a deeper understanding of how trust can transform your detailing business and relationships.

Oct 03, 202301:08:57
Ask Me Anything #5! Listeners and Detailers Questions Answered About the Auto Detailing Business and Auto Detailing Processes- Episode #771

Ask Me Anything #5! Listeners and Detailers Questions Answered About the Auto Detailing Business and Auto Detailing Processes- Episode #771

Welcome to another exciting episode of the Pints and Polishing podcast. ASK ME ANYTHING is back!!! In this edition, host Nick dives deep into the intricate world of auto detailing, answering burning questions from enthusiasts and professionals alike.

In the midst of economic shifts, the detailing industry faces challenges. Nick shares invaluable insights on how detailing businesses can not only survive but thrive in changing times. Discover the secrets of diversifying services, catering to various budgets, and adapting to evolving customer preferences. Learn about the importance of exceptional customer service, efficient marketing strategies, and the power of networking with local businesses.

Explore the art of financial planning and find out why adaptability is the key to long-term success. Nick delves into the complexities of pricing strategies, helping listeners understand the importance of setting realistic rates while ensuring profitability.

Tune in to this episode for a masterclass in navigating the detailing industry's changing tides. Whether you're a seasoned professional or a passionate enthusiast, this episode offers priceless advice that will elevate your detailing game. Don't miss the chance to sharpen your skills and stay ahead in the dynamic world of auto detailing!

Sep 30, 202336:25
Avoiding Detailing Business Pitfalls: A Comprehensive Conversation On Common Business Issues! Episode #770

Avoiding Detailing Business Pitfalls: A Comprehensive Conversation On Common Business Issues! Episode #770

Welcome to the Pints and Polishing Podcast, hosted by Marshall and Nick! Whether you're a seasoned auto detailing pro or just dipping your toes into the world of detailing, this podcast episode is very important and covers a lot of topics. Marshall and Nick share their wealth of industry knowledge, entertaining stories, and insider insights to help you succeed in the world of auto detailing.

How To Start a Business? How To Create Relationships? What should I concentrate on? How Do I create Valuable Relationships? These are just some questions we are going to discuss on todays episode. This is a very important episode and we hope you get a lot out of this discussion.

In this episode, they tackle the essential aspects of starting a detailing business, including the importance of a well-defined business idea, asking the right questions, and the power of building a supportive community of like-minded individuals. Join them for a fun and informative conversation that'll leave you better prepared to navigate the exciting world of auto detailing. So grab a drink, kick back, and let Marshall and Nick be your guides on this automotive adventure! Cheers!

Sep 26, 202357:14