Pints & Polishing Auto Detailing Podcast
By Nick Walters and Marshall Hill
Pints & Polishing Auto Detailing Podcast Jun 22, 2020
What is Going on In The Car World? Episode #830
In this episode of the Pints & Polishing Podcast, Marshall and Nick discuss various topics related to driving and car manufacturers. They start by discussing sitting at stoplights and whether or not they follow the rules. They then discuss the trend of podcasts having numerous ad reads and the annoyance it can cause.
The conversation shifts to the state of American automakers, particularly Chevy, and their struggles to compete with other brands. They also touch on the limitations of autonomous driving technology and the challenges of implementing it on a large scale.
The episode concludes with discussing the future of car communication and the difficulties of getting different brands to work together. The conversation covers various topics related to the automotive industry, including the influence of social media on car reviews, the limitations of current car technology, the challenges of autonomous vehicles, and the appeal of luxury brands like Alpina.
The hosts discuss the potential bias of automotive journalists who receive perks from car manufacturers, such as free trips and accommodations. They also question the advancement of infotainment systems in cars compared to smartphones. The conversation touches on the skepticism surrounding the timeline for fully autonomous vehicles and the difficulties in implementing the necessary infrastructure.
The hosts express their preference for tried and true features in luxury vehicles and discuss the appeal of Alpina as a unique brand. The episode concludes with a reminder about Mother's Day.
Takeaways
Sitting at stoplights can be frustrating, and some people choose to ignore the rules and go through them when there is no traffic.
Podcasts have an increasing number of ad reads, which can be annoying for listeners.
American automakers, like Chevy, are struggling to compete with other brands and are facing challenges in terms of their brand identity and product offerings.
The implementation of autonomous driving technology is limited by infrastructure and legal issues, and widespread adoption may still be a long way off.
Car communication, where vehicles can talk to each other, is a possibility for the future, but it would require collaboration between different brands and technological advancements. Social media has influenced car reviews and the credibility of automotive journalists who receive perks from car manufacturers.
Current car technology, including infotainment systems, is not as advanced as smartphones.
The timeline for fully autonomous vehicles is uncertain, and the necessary infrastructure is lacking.
Luxury brands like Alpina offer unique features and appeal to those seeking exclusivity.
Mother's Day is approaching, and it's important not to forget to show appreciation for mothers.
Chapters
00:00 The Frustration of Stoplights and Rule-Breaking
02:38 The Rise of Ad Reads in Podcasts
08:12 The Struggles of American Automakers
15:14 The Limitations of Autonomous Driving
24:53 The Influence of Social Media on Car Reviews
27:16 The Challenges of Autonomous Vehicles
31:28 The Appeal of Luxury Brands like Alpina
49:17 Don't Forget Mother's Day
Should You Use Ceramic Coating on PPF? Also, Stop Overthinking Certain Stuff. Episode #829
In this episode of the Pints of Polishing podcast, Marshall and Nick discuss various topics related to car care and detailing.
They start by joking about technical difficulties with their microphones and then move on to talk about buying and selling different things. They also discuss the importance of properly coating windshields and the challenges of dealing with mold in cars.
They share their thoughts on whether to coat all windows or just the windshield and discuss the issue of windshield washer fluid systems. They also talk about the benefits of using Infinite Shine for tire shine and other applications. The episode ends with a discussion about partial vs full hood PPF installations. In this conversation, Nick and Marshall discuss the importance of not overcomplicating the ceramic coating process and avoiding unnecessary speculation. They address the misconception that ceramic coating can cause damage to paint protection film (PPF) and emphasize the need for clear communication and accurate information when discussing coating options with customers.
They also touch on the cure time and water behavior of ceramic coatings, as well as their suitability for different surfaces. The conversation concludes with a discussion on the dangers of overthinking and the value of problem-solving in running a successful detailing business.
Takeaways
Coating windshields is important for visibility and hydrophobicity, and it is recommended to coat all windows, not just the windshield.
Dealing with mold in cars can be challenging and may require professional mold remediation services.
The design of windshield washer fluid systems can vary, and some systems may not effectively distribute the fluid onto the windshield.
Infinite Shine is a versatile product that can be used for tire shine and other applications, providing a matte finish and nourishment to surfaces.
Partial hood PPF installations may result in visible lines and dirt staining, while full hood installations can provide better protection and a seamless appearance. Avoid overcomplicating the ceramic coating process and stick to the intended use of the product.
Clear communication and accurate information are crucial when discussing coating options with customers.
Ceramic coatings cure quicker than people think, especially in hot temperatures.
Ceramic coatings can be applied to various surfaces, but their durability may vary.
Overthinking can lead to unnecessary complications and mistakes in the detailing business.
Problem-solving is essential for running a successful detailing business.
Chapters
00:00 Introduction and Buy/Sell
02:23 Sell Cell Phone Service in Arkansas
06:20 Expelling a Three-Year-Old from School
13:44 The Design of Windshield Washer Fluid Systems
21:55 Using Infinite Shine for Tire Shine and More
26:16 Partial vs Full Hood PPF Installations
31:08 Simplifying the Ceramic Coating Process
34:09 Clear Communication and Accurate Information
36:09 Cure Time and Water Behavior of Ceramic Coatings
46:10 The Dangers of Overthinking
49:21 The Value of Problem-Solving in the Detailing Business
Can You Make $100 per Hour? Are People Really Making That Much or Are They Making More? Episode #828
In this conversation, Marshall, Nick, and Brian discuss the concept of charging $100 an hour in the detailing business. They emphasize the importance of understanding what it truly means to charge $100 an hour and the factors affecting the hourly rate.
They also highlight the need for realistic expectations and the challenges of achieving a high hourly rate. The conversation touches on the importance of refining oneself, processes, and relationships to level up in business.
They also discuss the need to let go of certain beliefs and practices that may hinder growth. In this conversation, Nick, Brian, and Marshall discuss the importance of understanding the financial aspects of running a detailing business.
They emphasize the need to focus on making money and not getting caught up in chasing perfection. They stress the importance of knowing your numbers, including how much you make per hour and job.
They also discuss the benefits of offering 30-day terms to customers and the importance of maintaining a 40-hour workweek to avoid burning out employees. The conversation concludes with the reminder that business is tough, but with the right mindset and understanding of financials, success is possible.
Takeaways
Charging $100 an hour in the detailing business requires a realistic understanding of what it truly means and the factors that affect the actual hourly rate.
Achieving a high hourly rate requires refining oneself, processes, and relationships.
It is important to let go of beliefs and practices that may hinder growth and success in business.
Having a growth mindset and being open to learning and adapting is crucial for leveling up in business. Focus on making money and not getting caught up in chasing perfection.
Know your numbers, including how much you're making per hour and per job.
Offering 30-day terms to customers can lead to long-term relationships and increased revenue.
Maintaining a 40-hour workweek is important to avoid burning out employees.
Business is tough, but with the right mindset and understanding of financials, success is possible.
Chapters
00:00 Introduction and Neighbors
03:13 Understanding the Reality of Charging $100 an Hour in Detailing
07:52 The Importance of Refining Oneself, Processes, and Relationships
14:26 Letting Go of Beliefs and Practices that Hinder Growth
33:33 The Importance of Making Money
35:19 Chasing Perfection vs. Making Money
43:38 The Basics of Running a Business
45:21 The Importance of Consistent Income
46:47 Understanding the Math of Business
53:55 The Consequences of Ignoring Financials
Ceramic Coating Launch STAK! Full Details and Discussion on Our Newest Product. Episode #827
In this episode of the Pints of Polishing podcast, Marshall and Nick discuss their recent experiences and share some customer feedback. They also introduce their new product, STAK, a versatile ceramic coating.
They highlight the simplicity of the application process and the long-lasting results it provides. They emphasize that Stack is not just a water-based sealant, but a true ceramic coating.
They address common questions and concerns about the product, including its durability and the maintenance of the sprayer. Overall, they invite listeners to join the evolution of their product line and experience the benefits of STAK.
Takeaways
STAK is a versatile ceramic coating that offers simplicity in application and long-lasting results.
It is suitable for both professional detailers and car enthusiasts who want to protect their vehicles.
STAK can be used as a standalone protectant or to service existing coatings.
It reinforces weak points in coatings and provides a real level of service.
The application process is quick and easy, with no need for leveling or multiple towels.
STAK is not a water-based sealant, but a true ceramic coating with enhanced durability and hydrophobic properties.
The product comes in an 8-ounce bottle, which can cover approximately 10-15 cars of varying sizes.
The sprayer should be cleaned with warm water and APC to prevent clogging and contamination.
STAK fills a need in the market for a ceramic coating with a 6-12 month lifespan.
It offers a higher level of protection and gloss compared to water-based sealants.
STAK is part of the evolution of the hyperCLEAN product line, providing unique value to customers.
Chapters
00:00 Introduction and Updates
05:05 Nick's Experience at the Farmer's Market
13:35 Benefits of Stack for Professional Detailers
23:23 Maintaining the Sprayer and Preventing Contamination
27:38 Addressing Common Questions and Concerns about Stack
32:36 Join the Evolution with STAK: The Future of Ceramic Coatings
Ceramic Coatings Why Is There So Much Confusion? Plus, New Product Dropping! Episode #826
The conversation revolves around the confusion and misconceptions surrounding ceramic coatings in the car care industry. We discuss the various factors contributing to the confusion, including the abundance of misinformation, misleading marketing, and the lack of education among professionals and consumers.
They emphasize the importance of being knowledgeable and transparent when discussing ceramic coatings and debunk common misconceptions. We also highlight the need for industry professionals to take responsibility and provide accurate information to help customers make informed decisions.
Takeaways
There is a lot of confusion and misinformation surrounding ceramic coatings in the car care industry.
The abundance of misleading marketing and lack of education contribute to the confusion.
Industry professionals and consumers need to be knowledgeable and transparent when discussing ceramic coatings.
Debunking common misconceptions and providing accurate information is crucial for helping customers make informed decisions.
The industry should focus on providing quality products and services rather than relying on exaggerated claims and marketing tactics.
Chapters
00:00 Introduction and Announcement of Launch
08:34 The Role of Education and Transparency in Clearing Up Misconceptions
25:20 The Problem with Constantly Shifting Trends and Claims
32:39 The Power of Shooting Straight and Providing Accurate Information
When Has Paint Been Damaged Beyond Repair? Keeping Deposits From Customers Yes or No? Episode #825
In this conversation, Marshall and Nick discuss various topics related to car detailing and maintenance. They talk about their experiences at soccer tournaments, the emergence of battery-powered tools, the importance of maintaining tools, and the challenges of dealing with bugs and stains on car exteriors.
They also touch on the use of sandpaper and the need for clear communication with customers about potential risks and outcomes. In this conversation, Marshall and Nick discuss the importance of being upfront with customers about the limitations of their services.
They also talk about the trend of elaborate vehicle setups and the potential pitfalls of investing too much in the appearance of a vehicle. They touch on the topic of taking deposits for work and the need for clear communication and accountability. The conversation concludes with a discussion about the DIY culture and the risks involved in attempting complex tasks without the necessary expertise.
Takeaways
Maintaining tools is important for their longevity and optimal performance.
Bugs and stains on car exteriors should be addressed promptly to prevent damage to the paint.
Using sandpaper and compounds can be effective for removing scratches and stains, but it carries the risk of damaging the paint and may require professional repainting.
Clear communication with customers about potential risks and outcomes is crucial in detailing projects.
Battery-powered tools offer convenience but may not always provide the same level of ergonomics and performance as corded tools. Be upfront with customers about the limitations of your services
Investing too much in the appearance of a vehicle may not always be worth it
Clear communication and accountability are essential when taking deposits for work
DIY tasks can be risky without the necessary expertise
Chapters
00:00 Introduction and Soccer Tournament Experience
09:10 The Importance of Tool Maintenance
31:03 The Risks and Benefits of Using Sandpaper
39:02 Pros and Cons of Battery-Powered Tools
46:13 The Pitfalls of Elaborate Vehicle Setups
59:05 Taking Deposits for Work
AMA #9-Ask Me Anything! Listeners and Detailers Questions Answered About the Auto Detailing Business and Auto Detailing Processes- Episode #824
In this episode of the Pints and Polishing Podcast, Nick answers questions from listeners about various topics related to the car detailing industry. He discusses podcasts and YouTube channels that cover the new and used car markets, as well as the auction markets.
He also shares his thoughts on the best approach for paint correction on a vintage car, the importance of offering both basic services and ceramic coating installs in a mobile business, and the significance of special teams and plays in sports.
Nick also provides insights on washing cars too frequently, the development of new compound and polish products, and the maintenance of vented floor tiles in a shop. He concludes by addressing questions about glass coatings, uniforms for team members, and the expectations of high-end clients in a detailing shop.
Takeaways
There are limited podcasts and YouTube channels that cover the new and used car markets or the auction markets. Some recommended sources for information on the auction and used car business include Mannheim auction results, the Black Book, and industry publications.
When it comes to paint correction on a vintage car, the approach depends on the condition of the paint and the desired level of correction. A one-step process can be sufficient for most classic vehicles, but a two-step process with a rotary and wool pad may be necessary for achieving a higher level of correction.
In a mobile business, it is recommended to offer a combination of basic services, ceramic coating installs, paint protection film (PPF), and window tinting. Basic services not only generate income but also serve as an opportunity to upsell customers on higher-end services.
Special teams and plays are important in sports and can make a significant impact on the outcome of a game. They add excitement and strategic elements to the sport.
Washing a car too frequently can depend on the individual's washing process. If the process is well-executed, there is no such thing as washing a car too much. However, if there are flaws in the washing procedure, excessive washing can cause damage to the paint.
Developing new compound and polish products requires a balance between cutting power and finishing ability. Many existing products on the market either cut too heavily or too little. The goal is to create products that provide versatility and can achieve both a good cut and a fine finish.
When it comes to uniforms for team members, it is important to provide shirts and hats, but other clothing items such as pants, shorts, and shoes can be the responsibility of the employees. It is essential to be a good employer and create a positive work environment.
High-end clients value convenience and efficiency. They want their car detailing experience to be hassle-free and expect the job to be done as promised. Providing excellent customer service and handling any issues that arise are key to satisfying high-end clients.
The development of non-silica waterless rinseless products is an interesting concept, but it may require harsh chemicals to dislodge embedded contaminants. While it is possible to create such products, claying is still a reliable method for removing contamination from the paint.
The effectiveness of products claiming to eliminate the need for claying is still uncertain. While advancements in chemistry are possible, it is important to approach such claims with skepticism and consider the limitations of these products.
When hiring employees, it is crucial to be a good employer and create a positive work environment. This includes taking responsibility for mistakes, providing fair treatment, and maintaining a strong work ethic. Building a strong team requires effort and dedication from the owner.
Let's talk Compounding and Polishing. Plus, Taking Your Business Idea and Executing. Episode #823
In this episode, Marshall and Nick discuss various topics including their recent purchases, their experiences at live events, the use of OEM and non-OEM parts in car maintenance, and the proper process for compounding and polishing.
They also touch on the importance of open-mindedness and communication in the car care community. In this conversation, Marshall and Nick discuss the importance of executing ideas in business and the value of opinions.
They emphasize the need for detailers to focus on sales and marketing, as well as being open to changing their ideas and strategies. They also highlight the significance of putting in the time and effort required for business success, and the need to find where one fits in the marketplace.
The conversation concludes with a reminder to stay adaptable and not get too attached to ideas that may not be working.
Takeaways
Marshall and Nick share their recent purchases and experiences, highlighting the enjoyment they find in simple pleasures like eating naan and drinking coffee while doing a rinseless wash on their cars.
They discuss the use of OEM and non-OEM parts in car maintenance, noting that the choice depends on factors such as the age of the car, the presence of advanced technology, and personal preferences.
The conversation also delves into the proper process for compounding and polishing, with Marshall and Nick discussing the importance of working the compound thoroughly before applying polish.
They emphasize the value of open-mindedness and communication in the car care community, encouraging people to engage in discussions and share knowledge without judgment.
Overall, the conversation highlights the diverse interests and perspectives within the car care community and the importance of finding what works best for each individual. Executing ideas is crucial for business success
Sales and marketing are essential for detailers
Being open to changing ideas and strategies is important
Putting in the time and effort is necessary for growth
Finding where one fits in the marketplace is key
Chapters
00:00 Introduction and Enjoying Simple Pleasures
08:08 OEM vs. Non-OEM Parts
15:08 The Proper Process for Compounding and Polishing
31:07 Trash, right?
44:29 Execution, execution, execution
53:11 Finding your place in the marketplace
The Ever-Changing Car Industry and The Fun Redesigns Announced This Week. Why Do People Buy 4Runners At This Point? Episode #822
In this episode, Marshall and Nick discuss various car-related news and trends. They talk about the release of the new ZR1 Corvette after six years, Kia's announcement of their first truck called the Tasmanian, the decline of mini trucks in the market, the race for the fastest electric vehicle, the drop in resale value of electric cars, and the changing models of the Toyota 4Runner.
They also touch on inflation and the increasing prices of goods. In this conversation, Nick and Marshall discuss the current state of the car market, focusing on the Toyota 4Runner and the pricing and value of new vehicles. They explore the cramped interior of the 4Runner, the high price point of Toyota SUVs, and the comparison between Toyota and Lexus.
They also touch on the trend of overlanding vehicles and the misconception that many owners actually take their vehicles off-road. The conversation concludes with a discussion on why people are buying fewer new cars, including issues with redesigns, high prices, and a disconnect between car manufacturers and car enthusiasts.
Takeaways
Chevy is releasing the new ZR1 Corvette after six years, creating excitement among Corvette enthusiasts.
Kia is entering the truck market with their first truck called the Tasmanian.
The mini truck market is making a comeback, especially in Texas, where many trucks from Asian countries are now legally importable.
The race for the fastest electric vehicle is ongoing, with Porsche claiming to have the fastest EV with their new model.
The resale value of electric cars is dropping, making them a good value for used car buyers.
The Toyota 4Runner has undergone many changes and now offers nine different trim packages, confusing potential buyers.
Inflation is causing the prices of goods, including gas, to increase.
The car industry is constantly evolving, with new models and trends emerging. The Toyota 4Runner has a cramped interior and a high price point, making it less appealing to taller individuals and those seeking a more luxurious experience.
Toyota SUVs are priced similarly to Lexus models, making it more advantageous to purchase a used Lexus with low mileage for a better overall experience.
The trend of overlanding vehicles is often overhyped, as most owners do not actually take their vehicles off-road.
Car manufacturers are losing touch with car enthusiasts and are prioritizing their brand image over the needs and desires of their customers.
The high prices of new cars, coupled with issues with redesigns and a lack of significant improvements, are leading consumers to hold onto their current vehicles or seek alternatives.
Chapters
00:00 Introduction and Overview
07:26 The Race for the Fastest Electric Vehicle
16:30 The Confusing Array of Toyota 4Runner Trim Packages
32:29 Car Manufacturers Losing Touch with Car Enthusiasts
39:10 The High Prices and Lack of Significant Improvements in New Cars
Is Ceramic Coating Collapsing or Only For Certain People? Episode #821
In this episode, Marshall and Nick discuss various topics related to the detailing business. They talk about the importance of building relationships, maintaining good vendor relationships, and the value of networking.
They also discuss the need for regular car maintenance and cleaning, both on the exterior and interior. The conversation touches on the challenges and scams in the industry, such as theft and fraudulent marketing practices. They also share their experiences with different beers and restaurants they visited.
The episode concludes with discussions on license plate jokes, water filtration systems, and dealing with unpleasant smells in cars. In this conversation, Nick and Marshall discuss the challenges and misconceptions surrounding resin systems and water treatment, as well as the spread of misinformation in the detailing industry.
They emphasize the importance of perspective and education in combating false claims and miseducation. They also address the idea of map pricing and its applicability in the ceramic coating industry. Overall, they highlight the need for accurate information and trusted sources in order to make informed decisions in the car care market.
Takeaways
Building relationships and maintaining good vendor relationships are crucial in the detailing business.
Regular car maintenance and cleaning, both on the exterior and interior, are important for a better car experience.
The industry faces challenges such as theft and fraudulent marketing practices.
Exploring different beers and restaurants can be enjoyable.
Using a reliable water filtration system is recommended to avoid issues with water quality.
Unpleasant smells in cars can be addressed with proper cleaning and the use of appropriate products. Resin systems for water treatment can be challenging and require regular maintenance.
Misinformation is prevalent in the detailing industry, and it is important to seek accurate information from trusted sources.
The spread of misinformation is a pandemic in itself, and it is crucial to be cautious of false claims and miseducation.
Map pricing may not be applicable in the ceramic coating industry due to the wide range of products and competition.
Having perspective and understanding the business landscape is essential in making informed decisions.
It is important to avoid talking about things you don't know about and to seek knowledge and education from industry experts.
Chapters
00:00 Introduction and Buy and Sell
02:15 The Importance of Building Relationships
08:04 Regular Car Maintenance and Cleaning
13:58 Exploring Different Beers and Restaurants
21:24 Using Reliable Water Filtration Systems
25:02 Addressing Unpleasant Smells in Cars
29:17 Challenges and Maintenance of Resin Systems
31:13 The Spread of Misinformation in the Detailing Industry
39:40 The Ineffectiveness of Map Pricing in the Ceramic Coating Industry
42:40 The Importance of Perspective and Education
48:38 Avoiding False Claims and Miseducation
56:26 Seeking Knowledge and Education from Industry Experts
Is This The Best Time To Be In Detailing? Plus, The 5 Billion Dollar Secret. Episode #820
The conversation explores the generational shift in car care and the influence of the internet on the industry. It discusses the fear and negativity that some detailers use to push others away and maintain their position. The conversation also highlights the importance of seeking enjoyment and spending free time wisely. It warns against misinformation and the dangers of acting like a know-it-all in the industry. In this conversation, Marshall, Nick, and Brian discuss various themes related to the detailing industry. They explore the desire to belong and the value of sharing opinions. They also discuss the difference between professionals and prosumers, as well as the definition of high-level detailing. The conversation touches on the importance of business ownership and the lack of trust in online detailing communities. They also highlight the opportunity to buy into the detailing industry and the simplicity of selling products. The conversation concludes with a discussion on the fun and fulfillment of selling products and the importance of seizing opportunities.
Takeaways
The car care industry is experiencing a generational shift, with more people caring about cleaning cars and passing down car care knowledge to future generations.
The internet has played a significant role in the growth of the car care industry, with billions of views on detailing-related content on platforms like YouTube and TikTok.
Some detailers use fear and negativity to push others away and maintain their position in the industry, but it is important to take information with a grain of salt and be cautious of misinformation.
It is crucial to spend free time wisely and seek enjoyment in activities like car care, which can be easily done and learned through online resources.
Acting like a know-it-all and spreading misinformation can be detrimental to the industry, and it is important to approach discussions with an open mind and willingness to learn. The detailing industry attracts individuals who desire to belong and be a part of something.
Sharing opinions and engaging in online communities is valuable, but it's important to discern reliable information.
There is a difference between professionals and prosumers in the detailing industry.
High-level detailing can be defined differently based on individual goals and aspirations.
Success in detailing requires a combination of skill, effort, and a willingness to grow.
The internet can be a challenging place to find trustworthy information, and caution is necessary when buying into the industry.
Selling products can be a simple and profitable addition to a detailing business.
Seizing opportunities and taking action is crucial for success in the detailing industry.
Chapters
00:00 Introduction and Springtime
02:15 Generational Shift in Car Care
04:07 Stuck in Old Ways
05:38 Car Ownership and Generational Influence
07:09 Internet and Car Care Content
08:01 Industry Growth and Statistics
09:10 Fear and Negativity in the Industry
11:20 Anxiety and Know-It-All Mentality
16:38 Seeking Enjoyment and Free Time
20:31 Intimidation and Justification
23:01 Fear of Losing Business and Being the Smartest
24:24 Fear, Negativity, and Keyboard Warriors
25:37 Misinformation and Acting Like a Know-It-All
30:29 The Desire to Belong
31:56 The Value of Sharing Opinions
33:17 The Difference Between Professionals and Prosumers
36:06 Defining High-Level Detailing
38:32 The Definition of Success
39:31 The Desire for Growth
42:08 The Importance of Business Ownership
44:06 The Lack of Trust in Online Detailing Communities
47:07 The Challenge of Finding Reliable Information
49:41 The Opportunity to Buy into the Detailing Industry
52:16 The Simplicity of Selling Products
55:48 The Caution of Buying into the Industry
58:18 The Fun and Fulfillment of Selling Products
01:03:41 The Importance of Seizing Opportunities
01:04:16 Preparing for Success
Paint Correction Being Oversold To Customers? Plus, How To Price Services? Episode #819
In this episode, Marshall and Nick discuss various topics related to the detailing industry and car enthusiasts. They start by talking about their favorite video games and how detailing has become a science or a "bro science".
They then share a story about a neighbor with a loud exhaust and how it affects his daily life. The conversation shifts to truck and camper enthusiasts and the dedication they have to matching their vehicles.
They also discuss the challenges of pricing in the detailing industry and the importance of knowing your costs. The episode concludes with a discussion about highway patrol and speeding.
In this conversation, Marshall and Nick discuss the practice of pulling over on the highway and the safety concerns associated with it. They also talk about the inefficiency of this practice and the need for a better approach. The conversation then shifts to the misconceptions about police officers and their job requirements.
They also discuss the condition of low mileage vehicles and the importance of understanding different paint systems. The conversation concludes with a focus on preservation and the belief systems in the detailing industry.
Takeaways
Detailing has become a science, and it is now highly regarded in the automotive industry.
Truck and camper enthusiasts often go to great lengths to match their vehicles and create a cohesive look.
Pricing in the detailing industry can be subjective and dependent on various factors, such as location and individual circumstances.
It is important for detailers to know their costs and consider their profit margins when setting prices.
Highway patrol officers should consider pulling over vehicles in a safe location to avoid causing traffic congestion. Pulling over on the highway can be dangerous and inefficient, and there should be a better approach to traffic stops.
There are misconceptions about police officers and their job requirements, and it is important to understand the challenges they face.
Low mileage vehicles may not always be in great condition, and it is important to assess each vehicle individually.
Certifications and belief systems in the detailing industry can sometimes lead to unnecessary and damaging practices.
Preservation should be a priority in detailing, and it is important to consider the long-term ownership of vehicles.
Chapters
00:00 Introduction and Buying Detailing
01:10 Exhaust Noise Complaints
04:14 Easter Sunday Travel Plans
05:36 Discussion on Pricing in the Detailing Industry
27:36 The Challenges of Giving Pricing Advice
31:25 The Dilemma of Raising Prices
33:29 Highway Patrol and Speeding
37:27 Pulling Over on the Highway
38:17 Safety Concerns and Efficiency
39:14 Quotas and Inefficiency
40:42 Misconceptions about Police Officers
42:33 Low Mileage Vehicles
43:40 The Condition of a Brand New Vehicle
44:26 Certifications and Belief Systems
46:08 Understanding Toyota Paint Systems
48:14 Preservation and Long-Term Ownership
52:16 Lack of Knowledge in the Detailing Industry
57:00 Car Ownership Trends
58:14 Observing Cars in Parking Lots
59:48 Uneducated Detailers
01:03:02 Doing Things for the Sake of Doing Them
01:06:29 Belief Systems in the Detailing Industry
01:09:13 The Thermostat Analogy
01:12:28 Appreciating the Car and Preserving the Paint
Restoring Plastics With Ceramic Coating? Is There a Cut Off Point? Episode #818
In this episode, Marshall and Nick discuss convertible cars and their opinions on them. They also talk about the aging of plastics in cars and how to replace or restore them.
The conversation then shifts to spring cleaning for cars and the importance of considering plastics when buying a used vehicle. They also discuss protecting plastics with ceramic coating and negotiating deals when replacing them.
The episode concludes with a discussion on cars that got away and spring cleaning tips and recommendations. In this conversation, Nick and Marshall discuss various topics related to cars and car care. They talk about the importance of using quality gasoline and the individual preferences for exhaust sounds.
They also discuss the process of rinseless washing and the debate between using a sponge or a towel. The conversation touches on the need for a revolution in car care and the power of consumer behavior in influencing manufacturers.
Overall, the conversation emphasizes the joy of taking care of your vehicle and the importance of finding the right balance between customization and regret.
Takeaways
Convertible cars have varying opinions on their aesthetics and suitability for different car models.
Plastics in cars can age poorly, and it is important to consider their condition when buying a used vehicle.
Ceramic coating can be used to protect and restore plastics in cars.
Spring cleaning for cars involves deep cleaning and detailing, focusing on cracks, crevices, and underbody.
Choosing the right gas and using fuel stabilizers can help maintain the performance of your car. Using quality gasoline can help maintain the performance and longevity of a car.
Exhaust sound preferences are highly individual, and what sounds good to one person may not sound good to another.
Rinseless washing can be an effective and efficient way to clean a car, and using a towel instead of a sponge can help prevent reintroducing dirt to the car.
Consumer behavior has the power to influence manufacturers and bring about changes in the car care industry.
Taking care of your vehicle can bring joy and satisfaction, and finding the right balance between customization and regret is important.
Chapters
00:00 Introduction and Discussion on Convertible Cars
01:56 Opinions on Convertible Cars
03:05 Plastics in Cars and Aging
04:20 Replacing and Restoring Plastics
05:45 Spring Cleaning for Cars
06:42 Considering Plastics when Buying a Used Vehicle
07:06 Protecting Plastics with Ceramic Coating
08:16 Replacing Plastics and Negotiating Deals
09:15 Restoring Plastics with Dye and Ceramic Coating
10:55 Factors to Consider when Buying a Car
11:41 Plastics in Cars and Manufacturing Process
13:07 Plastics in Different Car Models
14:21 Cars That Got Away and Cars to Buy
15:45 Spring Cleaning and Detailing Cars
19:48 Fuel Treatments and Recommendations
20:23 Choosing the Right Gas for Your Car
20:35 The Importance of Quality Gasoline
21:19 Different Preferences for Exhaust Sounds
22:18 Individuality in Exhaust Sound Preferences
25:09 The Impact of Exhaust Sound on Driving Experience
26:26 Different Preferences for Mercedes and Porsche Exhaust Sounds
27:47 Specifying Cars for Customers
29:59 Balancing Customization and Regret
31:37 The Process of Rinseless Washing
32:07 Sponge vs Towel in Rinseless Washing
36:47 The Need for a Revolution in Car Care
41:01 The Power of Consumer Behavior in Influencing Manufacturers
45:22 The Joy of Taking Care of Your Vehicle
Dealerships Offering Ceramic Coatings, How Do We Deal With It? Plus, Your Network is Your Net Worth! Episode #817
In this episode, Marshall and Nick discuss various topics including car talk, Mark Coleman's heroic act, the importance of road trips, the top selling vehicles in the US, and dealerships offering ceramic coatings.
In this conversation, Marshall and Nick discuss the importance of building a network in the detailing industry. They emphasize the value of collaborating with other service providers and the benefits of having connections in the industry.
They also highlight the characteristics of successful business people, including direct communication and a willingness to learn from others. They caution against being a know-it-all and stress the importance of being a good person to be in business with.
Overall, they emphasize the importance of building genuine relationships and being curious and open to learning in order to grow a successful network.
Takeaways
Car talk and interactions with car enthusiasts can be a fun and enjoyable experience.
Road trips are important for mental well-being and provide an opportunity to unplug and relax.
Trucks continue to be the top-selling vehicles in the US, with Ram, Silverado, and Ford trucks leading the way.
Dealerships offering ceramic coatings may not always provide the highest quality products and services. Building a network is crucial in the detailing industry as it allows for collaboration and growth opportunities.
Successful business people often have direct communication styles and a willingness to learn from others.
Being a good person to be in business with and building genuine relationships are key factors in networking.
Curiosity and a willingness to learn from others are important qualities for networking success.
Chapters
00:00 Introduction and Car Talk
03:02 Mark Coleman's Heroic Act
04:03 The Importance of Road Trips
09:12 Top Selling Vehicles in the US
13:06 Dealerships and Ceramic Coatings
36:34 Educating Customers about Dealerships
37:32 The Growth Potential in the Detailing Industry
38:09 Collaboration with Other Service Providers
39:29 The Role of PDR (Paintless Dent Repair) in Detailing
40:38 The Value of Having a PDR Connection
41:31 Building a Network of Successful Business People
44:05 The Characteristics of Successful Business People
45:21 The Importance of Direct Communication in Networking
47:02 The Perception of Blunt Speaking in Successful Business People
48:00 The Benefits of Direct Communication in Business
51:43 The Role of Bluntness in Networking
53:36 The Importance of Building Genuine Relationships in Networking
56:45 The Value of Being a Good Person to Be in Business With
58:05 Building a Network Through Customers and Events
01:03:05 The Inhibitors of Network Growth
01:09:54 The Pitfalls of Trying to Be the Top Dog in a Network
01:11:00 The Importance of Being Curious and Learning in a Network
01:13:28 The Value of Giving and Not Always Taking in a Network
When Do You Choose a Certain Ceramic Coating? Let's talk about DOS in Our Lineup. Episode #816
In this episode, Marshall and Nick discuss the benefits and applications of a two-year ceramic coating called DOS. They explore the specific people groups that benefit from a two-year coating, such as college students and truck owners who rotate their vehicles every few years.
They also compare DOS to three-year coatings and discuss the ease of application and maintenance for DOS. The importance of proper polishing and correction before applying DOS is emphasized, as well as the need for regular care and maintenance to keep the coating looking its best.
The episode concludes with a reminder of the dependability and convenience of DOS for car enthusiasts and professionals alike.
Chapters
00:00 Introduction and Background
00:56 Who Benefits from a Two-Year Coating?
03:00 Comparison with Three-Year Coatings
04:25 Application Process and Ease of Use
05:23 Polishing and Correction Before Applying Dose
06:22 Maintenance and Regular Care for Dose
09:23 Benefits for Mobile Detailers and Enthusiasts
10:20 Importance of Shade and Application Precautions
13:07 Application Technique and Amount of Product
16:10 Polishing Over Dose and Abrasion
21:46 Using Slick and Spray Coat for Maintenance
25:21 Trade-Offs and Strength Attributes of Dose
28:26 Dependability and Regular Care for Valued Vehicles
29:11 Conclusion
Rinseless vs. Waterless vs. Car Soap Which Do You Choose and Why? Episode #815
In this episode, Marshall and Nick discuss various topics related to car enthusiasts, vehicle customization, car care, and the detailing industry.
They share their experiences with different car styles and preferences, the practicality of rinseless and waterless washing, the challenges and benefits of electric vehicles, and the importance of using neutral scents in interior cleaning.
They also highlight the value of Revive in allergy-friendly detailing and address the misunderstandings and conspiracy theories in the detailing community. In this conversation, Nick and Marshall discuss the importance of using quality car care products and the challenges of using ineffective products. They emphasize the trade-offs in detailing products and the need for effective detailing sprays.
They also discuss the dangers of using ineffective products on tinted windows and the importance of proper tool usage. The conversation highlights the relationship between quality and cost in car care and the scarcity mindset that can hinder progress.
They also explore the integration of business and personal life and the difference between being nice and being good. The conversation concludes with a discussion on the importance of authenticity in business and personal life and the importance of being good to customers.
Chapters
00:00 Introduction and Landshark Beer
01:08 Appreciating Cars and Vehicle Customization
03:20 The Importance of Teaching Car Care to Young Drivers
04:27 The Joy of Seeing People Take Care of Their Cars
05:38 Appreciating Different Car Tastes and Styles
06:47 The Quirky Car Choices People Make
07:58 The Excitement of Spotting Car Enthusiasts in the Wild
08:55 The Passion of Corvette Owners
09:24 The Fascination with Vehicle Accessories
10:04 The Practicality of Rinseless and Waterless Washing
11:16 The Limitations of Rinseless and Waterless Washing
12:45 The Importance of Proper Interior Cleaning
13:18 Enjoying the Community and Appreciating Local Delicacies
14:16 The Quirkiness of Car Enthusiasts and Their Preferences
15:49 The Controversy of Valve Stem Covers
18:29 The Benefits and Limitations of Using a Tint Keg for Rinseless Washing
19:05 The Practicality of Rinseless and Waterless Washing
20:31 The Challenges of Electric Vehicles for Dodge
23:11 The Importance of Neutral Scents in Interior Cleaning
27:05 The Value of Revive in Allergy-Friendly Detailing
28:04 The Challenges of Dodge's Decision to Go Electric
29:04 The Benefits of Revive in Allergy-Friendly Detailing
30:26 The Importance of Neutral Scents in Interior Cleaning
34:38 The Misunderstandings and Conspiracy Theories in Detailing
36:40 The Importance of Quality Car Care Products
38:10 The Challenges of Using Different Detailing Products
39:32 The Trade-Offs in Detailing Products
41:38 The Need for Effective Detailing Sprays
42:07 The Dangers of Using Ineffective Products
44:16 The Importance of Proper Tool Usage
47:48 The Relationship Between Quality and Cost
49:17 The Scarcity Mindset in Detailing
52:36 The Importance of Quality Pads and Glues
56:41 The Integration of Business and Personal Life
58:09 The Difference Between Nice and Good
01:03:26 The Challenges of Being Good
01:06:38 The Importance of Authenticity in Business and Personal Life
01:14:12 The Difference Between Nice and Good in Customer Service
01:17:43 The Importance of Being Good to Customers
AMA #8-Ask Me Anything! Listeners and Detailers Questions Answered About the Auto Detailing Business and Auto Detailing Processes- Episode #814
In this episode, Nick answers various questions related to ceramic coatings, manufacturing, advertising, business growth, and more. He provides insights on prepping for recoding UNO, manufacturing and bottling in Tulsa, and the benefits of using flexible coatings.
Nick also shares his thoughts on advertising on social media, turning customers into monthly maintenance customers, and the challenges of working on show cars. He discusses the differences between glass coatings and paint coatings, the importance of documenting processes for employees, and the potential for business seminars and events. The episode concludes with Nick's perspective on IDA certification and the value it offers to detailers.
Takeaways
Flexible coatings like UNO provide options for recoding without extensive prep work.
HyperClean products are manufactured and bottled in Tulsa, with a focus on controlling product development.
Advertising on social media platforms is recommended for new businesses.
Efficiency and organization are key when building a one-bay detail space.
IDA certification can be beneficial for detailers, but it depends on individual goals and preferences.
Chapters
00:00 Introduction
00:53 Prepping for Recoding UNO
03:43 Controlling Product Development
05:07 Advertising on Social Media
06:03 Lead Funnel vs. Vehicle Wrap for Advertising
07:12 Choosing a Point of Sale System
07:52 HyperClean Warranty Platform
08:46 Ideal Chemicals for Release
10:10 Turning Customers into Monthly Maintenance Customers
12:45 Joining HyperClean and Chemical Manufacturing
14:10 Most Memorable Business Decision
16:29 Ceramic Coatings in Body Shop Setting
22:34 Dealing with High Humidity
24:24 New Dodge Chargers and Dustin's Retirement
27:12 Using UNO, DOS, and TRE on Glass
29:27 Documenting Processes for Employees
32:46 Business Seminars and Events
35:44 Building a One-Bay Detail Space
38:47 Getting IDA Certified in a Small Town
41:17 The Value of the IDA
Growing Your Team How Do You Succeed? Plus, an $8k Broken Side Window! Episode #813
This is a fun episode on an $8k broken side window on a car plus some talk about how to grow as a leader.
In this episode, Marshall and Nick discuss various topics including grilling steaks, different approaches to seasoning steaks, different techniques in car detailing, dealing with negative comments on content creation, whiskey and distilleries, car flops and failures, and the challenges with electric vehicle infrastructure. In this conversation, Nick and Marshall discuss the challenges of hiring and leading a team in the detailing industry.
They emphasize the importance of finding the right balance between being understanding and holding team members accountable. They also highlight the need for clear procedures and documentation to ensure consistency and efficiency in the business.
The conversation delves into the development of leadership skills and the pitfalls of being a know-it-all leader. Lastly, they touch on the topic of fair compensation for team members and the need for open-mindedness in business.
Takeaways
Experiment with different techniques and seasonings when grilling steaks to find your preferred method.
Don't let negative comments discourage you from creating content. Learn to laugh them off and focus on the positive feedback.
Infrastructure plays a crucial role in the success of new technologies, such as electric and hydrogen vehicles.
Convenience is an important aspect of infrastructure, as seen in the popularity of gas stations and stores like Buc-ee's.
The automotive industry has seen its fair share of car flops and failures, highlighting the importance of market research and understanding consumer preferences. Finding the right balance between understanding and accountability is crucial when leading a team.
Clear procedures and documentation are essential for consistency and efficiency in the business.
Developing leadership skills requires open-mindedness and a willingness to learn from others.
Fair compensation for team members is important for employee satisfaction and retention.
Being a know-it-all leader can hinder business growth and success.
Chapters
00:00 Introduction and Car Care Products
01:09 Discussion on Weather and Grilling Steaks
05:49 Different Techniques in Car Detailing
08:39 Dealing with Negative Comments on Content Creation
10:27 Discussion on Whiskey and Distilleries
12:41 Conversation about Car Flops and Failures
25:13 Importance of Convenience in Infrastructure
26:17 Challenges with Electric Vehicle Infrastructure
27:16 The Challenges of Hiring and Leading a Team
34:21 Dealing with Underperforming Team Members
37:10 The Importance of Proper Procedures and Documentation
43:18 Developing Leadership Skills
50:46 Finding the Right Balance in Paying Team Members
58:02 The Pitfalls of Being a Know-It-All Leader
Snake Oil In Car Care and How Do We Stay Away From It. Episode #812
Welcome to the podcast! Marshall, Nick, and Brian have a fun conversation about the car care world.
The conversation explores the concept of snake oil in the detailing industry and the tendency for some detailers to overpromise and underdeliver. It discusses the importance of personal responsibility and the need for detailers to be honest and transparent with their customers.
The conversation also highlights the fear of upsetting customers and the ethical considerations of running a business. Additionally, it emphasizes the abundance of opportunities in the current economy and the need for detailers to take advantage of them. In this conversation, Brian, Marshall, and Nick discuss various topics related to the detailing industry.
They talk about staying open in cold weather, the thriving service industry, starting small and making money, taking advice and avoiding mistakes, the fear of missing out, the importance of tried and true methods, focusing on the basics and building relationships, the value of small service, the power of car washes, avoiding distractions and focusing on what works, and sharing success stories and learning from others.
Takeaways
- Detailers should avoid overpromising and underdelivering to their customers.
- Personal responsibility is important in the detailing industry.
- Detailers should be honest and transparent with their customers.
- The fear of upsetting customers should not compromise the quality of service.
- There are abundant opportunities in the current economy for detailers to succeed. The detailing industry can thrive even in cold weather by hustling and advertising heavily during the winter months.
- Starting small and focusing on making money through basic services can lead to success and financial stability.
- It is important to listen to advice from experienced professionals and avoid the temptation to constantly chase new trends or products.
- Overcoming the fear of missing out requires understanding that success comes from mastering the basics and building strong relationships.
- Sharing success stories and learning from others in the industry can provide valuable insights and inspiration.
Chapters
00:00 Introduction and Welcome
01:00 Discussion about Drinks
04:08 Snake Oil in the Detailing Industry
06:44Overpromising and Underdelivering
08:17The Importance of Personal Responsibility
10:11The Dangers of Overselling
12:23The Insecurity of Detailers
13:18The Fear of Upsetting Customers
15:39The Longevity of Coatings
19:43The Importance of Honesty and Customer Experience
21:00The Ethics of Business
22:18The Easier Chance to Make Money
28:28The Cost of Detailing Chemicals
31:07The Desire to Get Rich Quick
33:28The Abundance of Options
34:22The Easier Economy and Opportunities
35:44Staying Open in Cold Weather
38:24The Service Industry is Thriving
40:26Starting Small and Making Money
42:23Taking Advice and Avoiding Mistakes
44:29The Fear of Missing Out
46:46The Importance of Tried and True Methods
50:32Overcoming the Fear of Missing Out
53:26Focus on the Basics and Building Relationships
56:12The Value of Small Service
58:38The Power of Car Washes
01:02:38Avoiding Distractions and Focusing on What Works
01:08:08Sharing Success Stories and Learning from Others
01:11:48Overcoming the Fear of Missing Out
Body Shops, Insurance, and Fixing Cars Where Do We Fit In? Episode #811
We have a fun episode today! This conversation discusses the problems in the insurance and body shop industry, particularly in relation to car accidents and repairs. We highlight the issue of bullying in traffic and the need for people to stand up to aggressive drivers.
They then delve into the state of the body shop and insurance world, noting the changes that have occurred over the years. The conversation emphasizes the importance of having a backbone and standing up to insurance companies to ensure proper repairs.
The guys also discuss the role of consumers and the need for legal representation in dealing with insurance companies. They conclude by highlighting the importance of trusted professionals in the industry and the shift in insurance responsibility to the individual.
Takeaways
Stand up to aggressive drivers and bullying in traffic.
Be aware of the changes in the body shop and insurance industry.
Have a backbone and stand up to insurance companies to ensure proper repairs.
Seek legal representation to protect your rights and interests.
Chapters
00:00 Introduction and Buy and Sell
01:29 The Problem of Bullying in Traffic
07:54 Changes in Insurance and Body Shop Practices
12:02 The Role of Body Shops in the Insurance Process
23:12 The Need for Legal Representation
28:01 The Powerlessness of Consumers
29:06 The Role of Consumers in the Insurance Industry
32:58 The Importance of Trusted Professionals
37:14 The Shift in Insurance Responsibility
Ceramic Coating Prep Process What Should We Do? Episode #810
In this episode, Marshall and Nick discuss the process of prepping for ceramic coating. They emphasize the importance of efficiency in the prep process and highlight the common ways people waste time. They also address the variables that can affect the prep process, such as working in a shop or as a mobile unit.
The guys discuss the debate of whether to fuego or wash first, and the different wash methods available. They also cover the use of steam in the wash process and the debate surrounding it.
The episode concludes with a discussion on choosing the right clay for the job and the order of clay and iron decon in the prep process. In this episode, Nick and Marshall discuss the process of prepping a vehicle for ceramic coating.
They cover topics such as the importance of claying, when to clay before or after drying, and the drawbacks of using clay lubes and detail sprays. They also emphasize the significance of achieving naked paint and the role of paint correction in the coating process. The conversation delves into the variables involved in correction, the importance of panel prep, and the choice of towels for different steps. The episode concludes with a preview of the next episode on applying ceramic coating.
Takeaways
Efficiency is crucial in the ceramic coating prep process to save time and effort.
Variables such as working in a shop or as a mobile unit can affect the prep process, but the overall process remains largely the same.
The order of wash and clay can vary, but it is important to get the car as clean as possible before moving on to other steps.
Choosing the right clay for the job and assessing the level of iron contamination are important considerations in the prep process. Clay the vehicle while it is wet to remove contaminants effectively.
Avoid using clay lubes and detail sprays to achieve naked paint.
Consider the level of correction needed based on the condition of the paint.
Proper panel prep is crucial for a successful ceramic coating application.
Chapters
00:00 Introduction and Importance of Efficiency
00:30 The Significance of Ceramic Coating Prep
01:26 Ways to Improve Efficiency in Prep
04:12 Considerations for Different Types of Cars
05:23 The Wash Process and Efficiency
06:22 Debate: Fuego or Wash First?
08:03 Choosing the Right Wash Method
09:38 The Role of Steam in the Wash Process
10:44 The Debate on Using Steam
11:43 The Importance of Getting the Car Clean
12:42 The Two-Bucket Method vs. the One-Bucket Method
14:26 The Next Step After Washing
15:58 Choosing the Right Clay for the Job
19:43 Assessing the Need for Iron Decon
21:52 Considering the Level of Iron Contamination
22:21 Other Contaminants Clay Can Remove
23:55 Introduction to Clay Process
24:14 Claying Before or After Drying
24:52 Benefits of Claying While Wet
25:22 Avoiding Clay Lubes and Detail Sprays
26:03 Importance of Achieving Naked Paint
27:11 Choosing the Right Towel for Drying
28:12 The Hill to Die On: Paint Correction
29:12 When to Correct and When Not to Correct
30:38 The Moment of Truth: Full Correction
31:10 The Role of Oxidation in Coating Bonding
32:08 The Importance of Removing Oxidation
33:28 Choosing the Right Level of Correction
34:26 The Shift to One-Step Correction
36:26 Variables in the Correction Process
37:45 Next Steps After Correction
39:20 Washing or Panel Prepping After Correction
40:35 The Importance of Panel Prep
41:05 Choosing the Right Towel for Panel Prep
41:50 The Process of Wiping with Panel Prep
44:45 The Importance of Proper Panel Prep
45:18 Conclusion and Next Episode Preview
Headlight Restoration, Swirls in Paint, and Understanding The Reality of Getting a "Deal". Episode #809
Welcome to a fun episode, Marshall and Nick discuss various topics related to car care and customer service. They talk about their experiences with Uber and the decline in service quality. They also discuss unique car modifications, such as vinyl wraps and headlight restoration.
The conversation touches on the importance of communication with customers and the challenges of offering additional services. They also emphasize the importance of quality in car care services and the need to educate customers about proper maintenance. In this conversation, Nick and Marshall discuss various topics related to the car care industry.
They start by emphasizing the importance of understanding the cost of quality and debunking the misconception that reputable professionals are trying to rip off customers. They then explore the issue of following product instructions and the variability in product performance based on different climates and conditions. The conversation shifts to the changing buying behavior of consumers, with a growing trend towards localized retail and the need for reliable product recommendations.
They also discuss the rise of specialized websites and the importance of adapting to changing consumer preferences. The conversation concludes with a reflection on the continual discussion and progression in the car care industry.
Takeaways
The decline in service quality in the sharing economy, such as Uber, has led to disappointment among customers.
Unique car modifications, such as vinyl wraps and headlight restoration, can add a personal touch to a vehicle.
Communication with customers is crucial, and it is important to understand their preferences and expectations.
Adding protection to maintenance services can help keep a vehicle in good condition and make future cleaning easier.
Quality and proper maintenance are essential in car care services, and it is important to educate customers about the importance of these factors. Reputable professionals charge what needs to be charged based on the cost of quality work.
Product performance can vary based on different climates and conditions, so it's important to experiment and find the best approach.
Consumers are increasingly seeking localized retail and reliable product recommendations.
Specialized websites and strong internet presence are on the rise in the car care industry.
Businesses need to adapt to changing consumer preferences and make choices that are best for the consumer.
Continual discussion and progression are essential in the ever-evolving car care industry.
Chapters
00:00 Introduction and Beer Talk
01:25 Discussion on Uber Experiences
05:08 Disappointment with the Decline of Uber Service
09:46 The Decline of Service in the Sharing Economy
11:17 Unique Car Modifications
13:47 Headlight Restoration and Maintenance
18:26 The Decline of Headlight Restoration Prices
20:38 Vinyl Wraps and Maintenance
22:00 Discussion on Maintenance Services
23:26 Should You Text Customers about Additional Services?
25:24 Doing Services for Customers without Their Consent
28:55 The Importance of Communication with Customers
30:24 Adding Protection to Maintenance Services
32:52 The Viability of the Porter Cable
33:53 Removing Glue Residue from Wraps
35:27 The Importance of Quality in Vinyl Wraps and PPF
40:39 Understanding the Cost of Quality
41:26 Following Instructions and Product Performance
46:31 The Shift in Buying Behavior
50:58 The Rise of Specialized Websites and Localized Retail
53:07 Adapting to Changing Consumer Preferences
56:09 Continual Discussion and Progression in the Car Care Industry
How Do We Run a Business? Also, The Red Flags and Spotting Them! Episode #808
Welcome to the podcast! Discussing the challenges of dealing with DMs and requests, the red flag of 'nobody does it like me' mentality, the importance of being a good team member, the pitfalls of seeking sponsorship, the consequences of bashing previous employers, the importance of building a financial foundation, the need for quality detailers in the industry, the minimum requirements for starting a business, and supporting quality detailers and businesses while ensuring competency and reputability.
In this conversation, Nick and Marshall discuss the importance of choosing a reputable business and feeling comfortable with the service provider. They emphasize the need for trust and transparency in the automotive industry.
They also highlight the benefits of becoming a local specialist and educating customers. Additionally, they stress the significance of keeping it simple and doing right by customers to build a successful business. The conversation concludes with a call to action to continue learning and growing in the car care industry.
Chapters
00:00 Introduction and Background
03:00 The Challenges of Dealing with DMs and Requests
06:00 The Red Flag of 'Nobody Does It Like Me'
11:00 The Importance of Being a Good Team Member
16:00 The Pitfalls of Seeking Sponsorship
19:00 The Consequences of Bashing Previous Employers
23:00 The Importance of Building a Financial Foundation
27:00 The Need for Quality Detailers in the Industry
32:00 The Minimum Requirements for Starting a Business
35:00 Supporting Quality Detailers and Businesses
41:00 Ensuring Competency and Reputability
43:42 Choosing a Reputable Business
45:21 The Importance of Feeling Comfortable
46:16 Becoming a Local Specialist
47:22 Keeping it Simple and Doing Right by Customers
48:33 Moving Forward and Taking Action
49:02 Continuing Education and Growth
Paint Depth Gauges Are They Accurate and What Do They Measure? Plus, All Kinds Of Detailing Questions! Episode #807
In this episode, Marshall and Nick discuss various topics related to car culture and detailing. They start by recapping the Super Bowl and sharing their thoughts on the commercials.
We then dive into the use of paint gauges and the importance of understanding their limitations. The conversation shifts to the challenges of maintaining personal vehicles and the different types of car enthusiasts.
They also explore the importance of questioning assumptions and considering different perspectives. In this conversation, Marshall and Nick discuss various topics related to car care and the detailing industry. They start by talking about repairing ceramic coatings and the challenges detailers face when dealing with different situations.
They then discuss the dangers of ozone and how it is often misused in the industry. The conversation shifts to the seriousness of car care and the impact of social media on reputations and business opportunities.
They emphasize the importance of being cautious and respectful online. Finally, they reflect on the balance between taking car care seriously and enjoying the process of owning and maintaining a vehicle.
Takeaways
Paint gauges provide a ballpark reference of the thickness of paint layers on a vehicle, but their accuracy may vary.
Taking care of personal vehicles can be challenging, especially as life gets busy. It's important to find a balance and consider hiring a trusted detailer when needed.
Car culture is diverse, with different types of car enthusiasts focusing on various aspects of cars, such as engines, modifications, or aesthetics.
Questioning assumptions and considering different perspectives is crucial in the detailing industry, as not everyone has the same level of knowledge or priorities when it comes to car care. Detailers often face challenges when repairing ceramic coatings on customers' vehicles.
Ozone machines are often misused and can have negative effects on interiors and health.
The detailing industry is serious and requires attention to detail and professionalism.
Social media can have a significant impact on reputations and business opportunities.
It is important to be cautious and respectful when engaging with others online.
Car care should be taken seriously, but it is also important to enjoy the process of owning and maintaining a vehicle.
Chapters
00:00 Introduction and Super Bowl Recap
09:11 Understanding Paint Gauges
19:37 Taking Care of Personal Vehicles
25:14 Different Types of Car Enthusiasts
34:06 Questioning Assumptions and Different Perspectives
39:55 Repairing Ceramic Coating
44:25 The Dangers of Ozone
49:43 The Seriousness of Car Care
56:51 The Impact of Social Media
01:02:19 The Consequences of Online Behavior
01:11:20 The Balance Between Seriousness and Enjoyment
Detailing Deep Dive: How To Use Our New Carpet System? Best Practices and How To Get Results. Episode #806
In this episode, Marshall and Nick discuss the basics of carpet cleaning and the importance of using safe and effective methods.
Also, highlights the dangers of over-saturation and the need for a safer carpet cleaning solution. We emphasize the value of real-world experience and problem-solving in the detailing industry.
We introduce the hyperCLEAN carpet cleaning system and explain the steps involved in cleaning carpets, including vacuuming, using enzyme for protein-based stains, and using Complete for general cleaning.
Also, touch on the cleaning of seats and the challenges involved. In this conversation, Nick and Marshall discuss the proper use of extractors for cleaning cloth seats and the importance of regular maintenance. The need for precision and good working order when using extractors, and explain that the seat cleaning process is the same whether using enzyme or complete.
Highlighting the pride of ownership that comes with maintaining a vehicle and suggesting using complete for light freshening up between more thorough cleanings. Regular maintenance, such as freshening up carpets once a month or every two months, helps maintain a clean and enjoyable driving experience.
Takeaways
Proper carpet cleaning requires a combination of chemical, agitation, and extraction.
Over-saturation of carpets can lead to crusty fibers and a moldy chemical smell.
Experience and real-world knowledge are crucial in developing effective and safe carpet cleaning methods.
The Hyper Clean carpet cleaning system offers a safer and more efficient approach to carpet cleaning.
Vacuuming, using enzyme for protein-based stains, and using Complete for general cleaning are key steps in the carpet cleaning process.
Chapters
00:00 Introduction and Overview
00:29 Basics of Carpet Cleaning
02:57 Different Methods of Agitation
04:00 Methods of Stain Removal
05:14 Using Steam for Carpet Cleaning
07:01 The Importance of Carpet Cleaning in Detailing
08:00 The Need for a Safer Carpet Cleaning Solution
09:10 The Importance of Experience in Carpet Cleaning
12:24 The Dangers of Over-Saturation
13:48 The Challenges of Carpet Cleaning
16:51 The Value of Real-World Experience
17:51 The Role of Chemistry in Carpet Cleaning
21:30 The Importance of Problem-Solving
22:43 The Dangers of Under-Dilution
23:48 The Importance of Proper Dilution
27:36 The Hyper Clean Carpet Cleaning System
33:02 The First Step: Vacuuming
37:07 Using Enzyme for Protein-Based Stains
40:46 Using Complete for General Cleaning
43:51 Cleaning Seats
44:35 Proper Use of Extractors for Cloth Seats
45:12 Importance of Regular Maintenance
Our Carpet Cleaning System Has Launched! Also, Are Used Luxury Vehicles a Deal Now? Episode #805
In this episode, Marshall and Nick discuss various topics related to the detailing industry.. We then discuss the disconnect between social media and the real detailing world, highlighting the importance of visiting different detailing shops to get a true understanding of the industry.
We also talk about the value of building relationships in the detailing industry and the benefits of participating in detailing Facebook groups. The conversation then shifts to the purchase of luxury vehicles, including the Porsche Cayenne and the Infiniti brand. They also discuss the current state of the used car market and the satisfaction of interior detailing.
Finally, they explore the concept of 10X growth in business and the importance of organization and inventory control. In this conversation, Nick and Marshall discuss the importance of organization and inventory management in a business. They highlight the negative impact of disorganization on a company's workflow, workforce, and finances.
We emphasize the need for businesses to be proactive in managing their inventory to avoid unnecessary expenses and disruptions. The conversation also delves into the importance of recognizing personal habits and flaws that may hinder progress. They discuss the role of upbringing and personal experiences in shaping behavior and decision-making.
Ultimately, they stress the need to take responsibility for business and personal issues and make necessary changes to achieve growth and success.
Takeaways
Visiting different detailing shops can provide a more accurate understanding of the industry than relying solely on social media.
Building relationships with other professionals in the detailing industry can lead to valuable insights and opportunities.
Participating in detailing Facebook groups can provide a wealth of knowledge and support from experienced detailers.
When purchasing a luxury vehicle, it's important to consider factors such as brand reputation, features, and long-term value.
Interior detailing can be a satisfying and important aspect of maintaining a clean and enjoyable vehicle.
Admitting weaknesses and making necessary subtractions can lead to personal and professional growth.
Effective inventory control is crucial for businesses in order to avoid financial strain and meet customer demands.
Chapters
00:00 Introduction and Craft Beer
01:09 The Disconnect Between Social Media and the Real Detailing World
03:14 The Benefits of Visiting Different Detailing Shops
05:14 The Importance of Building Relationships in the Detailing Industry
08:35 The Value of Participating in Detailing Facebook Groups
09:23 Considering the Purchase of a Porsche Cayenne
10:31 Debating the Aesthetics of Blacked-Out Headlights
12:19 The Appeal of Apple CarPlay in Vehicles
13:54 The Perception of Luxury Brands and Models
16:10 Exploring the Infiniti Brand
19:54 The Current State of the Used Car Market
23:12 The Satisfaction of Interior Detailing
25:34 The Concept of 10X Growth in Business
27:15 The Challenges and Rewards of Interior Detailing
29:32 The Introduction of the HyperClean Carpet System
36:18 The Importance of Organization in Detailing
39:44 The Power of Admitting Weaknesses and Making Subtractions
44:32 The Significance of Inventory Control in Business
45:32 The Importance of Organization and Inventory Management
50:10 Recognizing Personal Habits and Flaws
52:42 Taking Responsibility for Business and Personal Issues
55:13 Breaking Free from Past Influences
57:26 Addressing Problems and Making Changes
AMA #7-Ask Me Anything! Listeners and Detailers Questions Answered About the Auto Detailing Business and Auto Detailing Processes- Episode #804
In this episode, We have another Ask Me Anything! Nick answers various questions related to the detailing industry from the hyperCLEAN Specialists group on Facebook.
He discusses how wealthy clients are usually not on vacation for extended periods of time and how estate managers handle their vehicle maintenance.
He also talks about the release date of a new product and the most expensive raw materials used in manufacturing coatings. Nick emphasizes the importance of different grades of raw materials and how they affect the performance of detailing products.
He shares his thoughts on IPOs and preferred stock, as well as the importance of offering a range of services, including ceramic coatings, PPF, and tint.
Nick also provides insights on marketing to well-off customers, dealing with burnout, and the importance of long-term planning in building a successful business.
Takeaways
Vacation times are a good opportunity to offer vehicle services to wealthy clients.
Different grades of raw materials can significantly impact the performance of detailing products.
Consider offering a range of services, such as ceramic coatings, PPF, and tint, to cater to different customer needs.
Building a successful business takes time and requires long-term planning.
Chapters
00:00 Introduction and Wealthy Clients
02:25 Release Date of New Product and Expensive Raw Materials
03:02 Different Grades of Raw Materials
05:24 IPO and Preferred Stock
05:54 Detailing Any Vehicle at a High Level
06:48 Deionized Water and Mobile Setup
08:10 Favorite Vehicle and Water Spotting
09:13 Water Spotting and How to Fix It
10:11 Difference Between AIO Polish, One-Step Polish, and Finishing Polish
11:09 Pouring Ceramic Coating Directly onto Paint
12:04 MMA Fight Decision and Updates on Polish
13:00 Wheel and Tire Brush Kit
13:47 Carpet Cleaning System
14:45 Turning Down Customers Based on Condition
15:35 Marketing to Wealthy Customers
19:42 Dealing with Burnout
19:51 Marty's Jeep Choice
20:47 Turning Around Customers or Denying Cars
21:42 Good Marketing Streams for Targeting Wealthy Customers
23:35 Introducing Yourself to Higher-End People
24:34 Washing Work Trucks
26:02 Three Services to Offer from the Start
27:57 Getting into Product Distribution
30:18 Building Something Successful Takes Time
31:15 Conclusion
Ceramic Coating Toppers Lets Clear It Up! Also, Stop Trying to Provide Value? Episode #803
In this episode, Marshall and Nick discuss various topics leading with ceramic coating toppers, steak selection, rental car mishaps, the popularity of vans, bad parking, scratches behind car handles, the importance of connections, organizing phone apps, wheel repair and leather repair, the confusion around toppers, and the concept of value.
The conversation explores the concept of value and its relationship to quality. It highlights the importance of providing high-quality products and services to attract high-quality individuals.
The discussion emphasizes the negative consequences of prioritizing value over quality and the need for businesses to focus on delivering quality workmanship. It also delves into personal experiences and examples to illustrate the impact of quality on customer satisfaction.
The conversation concludes by discussing the desire for quality and how it becomes a byproduct of success.
Takeaways
Prioritize quality over value to attract high-quality individuals.
Low-quality individuals are often driven by the desire for bargains and cheapness.
Providing quality workmanship and products is essential for customer satisfaction.
The word 'value' has been hijacked by low-quality things in society.
Quality is a mindset and a choice that leads to success.
Chapters
00:00 Introduction and Steak Selection
04:13 Rental Car Mishaps
08:12 The Popularity of Vans
14:10 Bad Parking and Rental Car Issues
17:26 Scratches Behind Car Handles
20:28 The Importance of Connections
25:19 Organizing Phone Apps
26:19 Wheel Repair and Leather Repair
31:25 The Confusion Around Toppers
38:02 The Concept of Value
41:26 The Concept of Value
45:19 High Quality Individuals
48:08 The Importance of Quality in Business
51:33 The Impact of Quality on Customers
53:13 The Consequences of Choosing Value Over Quality
56:35 The Importance of Quality Workmanship
59:12 Transitioning to High Quality
01:02:17 The Shift to Quality Over Time
01:05:12 The Magic of Quality
01:08:30 The Desire for Quality
01:14:30 Quality as a Byproduct of Success
Pricing and Why is There So Much Confusion? Also, We Discuss Boat/RV Detailing and The Money To Be Made? Episode #802
In this episode, Brian, Nick, and Marshall discuss the constant questions about pricing in the detailing world. We find it amusing and baffling that detailers often ask for help on pricing jobs they have already accepted.
They emphasize the importance of having a pricing formula and understanding the costs of running a business. The guys also discuss the challenges of boat detailing and the need for customers to be realistic about their expectations.
They advise customers to look for detailers who ask questions about their specific needs and usage of the vehicle. Finally, they stress the importance of regular maintenance for boats and RVs to keep them in good condition.
The conversation explores the lack of maintenance in boat ownership and the reasons behind it. It highlights the impact of neglect on the value of boats and the challenges faced by detailers in restoring heavily damaged vessels.
The unrealistic expectations and trade-in mentality of boat owners are discussed, along with the importance of finding profitable opportunities in maintaining well-maintained boats. The limited opportunities for boat usage and the high cost of wakeboard boats are also touched upon. The conversation concludes by teasing a future discussion on the intersection of technology and boat cleaning.
Takeaways
Many boat owners do not prioritize maintenance and care for their vessels, leading to significant damage and decreased value.
Detailers face challenges in restoring heavily damaged boats and managing unrealistic customer expectations.
Finding profitable opportunities in maintaining well-maintained boats can be more beneficial than focusing on restoration projects.
The limited opportunities for boat usage and the high cost of wakeboard boats are factors to consider in the boat industry.
Chapters
00:00 Introduction and Personal Stories
03:26 The Constant Questions About Pricing
07:38 The Problem with Asking for Help
11:06 The Go-Getter Mentality
18:32 The Challenges of Boat Detailing
25:25 Finding the Right Detailer for Your Vehicle
32:39 Maximizing Your Spend as a Customer
38:28 The Importance of Maintenance for Boats and RVs
40:18 Lack of Maintenance in Boat Ownership
41:59 Impact of Neglect on Boat Value
43:30 Boat Owners Who Take Care of Their Vessels
45:34 Unrealistic Expectations and Trade-In Mentality
46:03 Profitability in Maintaining Well-Maintained Boats
47:18 Limited Opportunities for Boat Usage
48:15 High Cost of Wakeboard Boats
49:20 Exploring the Intersection of Technology and Boat Cleaning
How To Stand Out and Be Unique? Plus, We Discuss PPF and Windshield Film. Episode #801
Welcome to the podcast! In this episode Nick and Marshall cover various topics related to parking lot etiquette, dealing with snow and ice on cars, misconceptions about windshield film, damage and misunderstandings in the detailing industry, quoting prices and value, and challenges faced by brick and mortar detailing stores.
The conversation explores the importance of brick and mortar stores in the detailing industry and the need for unique strategies to stand out. It suggests the inclusion of a detail shop within a store as a way to showcase products and provide training.
We also emphasize the need for businesses to be unique in their approach and highlights the power of persistence and competency.
It also discusses the importance of learning from competent sources and choosing the right areas to be unique. The conversation concludes with the hope for more dialed-in cars as a sign of uniqueness among car enthusiasts.
Takeaways
Be considerate of others when parking in a crowded parking lot.
Consider implementing a punishment system for parking offenses to deter repeat offenders.
Cold weather cooking can be a fun and enjoyable activity during the winter months.
Take caution when removing snow and ice from cars to avoid damaging the vehicle.
Understand the limitations and proper care for windshield film to prevent damage.
Misunderstandings and negative interactions can occur in the detailing industry, so it's important to communicate effectively and educate customers.
Quoting prices should be based on the specific services and value provided, rather than solely focusing on the price.
Damage to vehicles can set back both car owners and detailers, so it's important to learn from mistakes and take precautions to prevent damage.
Brick and mortar detailing stores should strive to offer unique products and services to differentiate themselves from online retailers. Brick and mortar stores have an advantage in the detailing industry if they offer unique products and services that are not readily available online.
Including a detail shop within a brick and mortar store can provide a platform for showcasing products and offering training to customers.
Being unique in business is crucial for success, especially when competing with online retailers.
Persistence and competency are key factors in standing out and building a strong reputation.
It is important to learn from competent sources and choose the right areas to be unique in order to provide value to customers.
The rise of dialed-in cars among car enthusiasts can be a sign of uniqueness and attention to detail.
Chapters
00:00 Introduction and Parking Lot Etiquette
03:00 The Punishment for Parking Offenses
06:00 Cold Weather Cooking
09:00 Dealing with Snow and Ice on Cars
13:00 Windshield Film and Ice/Snow
15:00 Misconceptions about Windshield Film
18:00 Damage and Misconceptions in the Detailing Industry
24:00 Negative Interactions and Misunderstandings in the Detailing Industry
29:00 Quoting Prices and Value in the Detailing Industry
36:00 Damage and Progression in the Detailing Industry
39:00 Challenges in Brick and Mortar Detailing Stores
42:29 The Importance of Brick and Mortar Stores
43:22 Unique Strategies for Brick and Mortar Stores
44:20 The Benefits of Having a Detail Shop in a Brick and Mortar Store
45:35 The Need for Unique Business Approaches
46:46 Uniqueness as a Detailer
47:44 The Power of Persistence
48:45 Competency as a Unique Selling Point
51:14 The Struggle of Standing Out
52:27 The Importance of Learning from Competent Sources
57:50 Uniqueness for Car Enthusiasts
58:45 Choosing the Right Areas to Be Unique
01:00:37 The Rise of Dialed-In Cars
How to Sell in Detailing? Pressure Washer Setups, Bulk Chemicals, and More. Episode #800
Marshall and Nick discuss various topics related to the detailing industry. They start by recommending comfortable and waterproof shoes for detailers.
They then talk about finding good brushes for semi-truck paint and the different approaches to fleet washing. The hosts also discuss the benefits and considerations of buying chemicals in bulk.
Finally, they address the issue of chemicals freezing in winter and offer solutions for mobile detailers. In this conversation, Nick and Marshall discuss various topics related to the detailing industry.
They cover custom-built water tanks for trucks, the importance of upgrading brakes for trucks with water tanks, debunking the myth of priming the pad, the importance of seeing through the polish, the role of relationships in sales, quoting prices for maintenance customers, the misconception of building relationships with customers, the sales process, and the consultative approach to detailing services.
Takeaways
Finding comfortable and waterproof shoes is essential for detailers.
When it comes to brushes for semi-truck paint, boars hair brushes are a popular choice.
Fleet washing requires different packages and pricing compared to individual detailing.
Buying chemicals in bulk can be cost-effective, but it's important to consider the quality and suitability for your business.
Taking precautions to prevent chemicals from freezing in winter is crucial for mobile detailers. Custom-built water tanks can be installed in trucks for mobile detailing businesses.
Upgrading brakes is important for trucks with water tanks to handle the additional weight.
The myth of priming the pad with a conditioner before applying compound or polish is debunked.
Seeing through the polish is crucial for achieving the desired finish.
Building relationships with customers is important, but the focus should be on consulting and providing value.
Quoting prices for maintenance customers requires considering the value of the ongoing relationship.
The sales process should involve educating customers and addressing their specific needs.
Detailers should aim to educate customers on the detailing process and the importance of professional services.
Chapters
00:00 Introduction and Shoe Recommendations
06:03 Finding Good Brushes for Semi-Truck Paint
09:13 Exploring Fleet Washing
13:32 Creating Fleet Packages
21:21 Buying Chemicals in Bulk
24:37 Using Transfer Pumps for Power Washers
32:51 Dealing with Chemicals Freezing in Winter
40:50 Custom-built Water Tanks for Trucks
42:02 Importance of Upgrading Brakes for Trucks with Water Tanks
42:28 Debunking the Priming the Pad Myth
46:48 The Importance of Seeing Through the Polish
51:36 The Role of Relationships in Sales
53:03 Quoting Prices for Maintenance Customers
56:00 The Misconception of Building Relationships with Customers
01:01:38 The Sales Process and Consultative Approach
01:08:12 Educating Customers on Detailing Services
Quality Matters When Detailing How Do You Set Standards? Plus, We Talk Social Media and Recent Ceramic Coating Controversy. Episode #799
Marshall and Nick discuss various topics, including Matthew McConaughey's book 'Greenlights,' the perspective of pro athletes, the business of social media, personalizing cars, the confusion in the detailing community, and the limitations of YouTube.
They emphasize the importance of progress and growth, using social media for positive change, and the need to differentiate between quality and cheap products.
Overall, the conversation highlights the need for critical thinking and continuous learning in the detailing industry. This conversation explores the influence of amateurs on the detailing industry and the importance of setting and maintaining high standards.
We discuss how car show culture and YouTube education can impact the way people approach car care. They emphasize the need for professionals to differentiate themselves from amateurs and the dangers of relying on free products. The conversation also delves into the evolution of detailing standards and the role of passion in setting and achieving high standards.
Overall, the hosts stress the importance of holding oneself to a higher standard in order to succeed in the detailing industry.
Bullet Points
Use social media for positive change and personal growth.
Differentiate between quality and cheap products in the detailing industry.
Continuously learn and adapt to new information and perspectives.
Understand the limitations of YouTube and amateur content. Amateurs can have a significant influence on the detailing industry, and it is important to differentiate between amateurs and professionals.
Car show culture and YouTube education can shape people's approach to car care, but it is crucial to critically evaluate the information and standards being presented.
Setting and maintaining high standards is essential for professionals in the detailing industry, both in terms of the quality of their work and their business practices.
The use of free products can compromise the standards of professionals and lead to negative consequences for their reputation and the quality of their work.
Understanding the influence of social media and the importance of holding oneself to a higher standard can help professionals navigate the evolving landscape of the detailing industry.
Chapters
00:00 Introduction and Buy/Sell
01:25 Matthew McConaughey's Greenlights
02:29 NFL Playoff Weekend
03:52 The Perspective of Pro Athletes
05:15 The Business of Social Media
06:01 The Salt Life
07:34 Naming Cars
09:00 Success Stories and Progress
11:25 Using Social Media for Positive Change
15:13 Coating Without Paint Correction
19:26 Personalizing Cars
23:08 The Confusion in the Detailing Community
24:19 Wash, Clay, and Dose
26:23 The Impact of YouTube and Social Media
29:56 The Importance of Progress and Growth
35:13 Quality vs. Cheap Products
38:31 The Confusion in the Detailing Community (Continued)
40:10 Understanding YouTube and Amateur Content
42:15 The Limitations of YouTube
43:42 The Influence of Amateurs on Detailing
44:39 Learning from Car Show Culture
46:48 The Importance of Standards
48:01 The Dangers of Free Products
50:04 The Reputation of Walmart
51:29 The Gray Area of YouTube Education
52:54 Raising Standards in Detailing
54:26 Defining Standards in Detailing
56:09 The Importance of Process and Standards
57:42 The Difference Between Amateurs and Professionals
58:42 The Evolution of Detailing Standards
01:01:37 Evaluating Personal Standards
01:03:14 Standards in Hiring and Training
01:04:09 The Importance of Process in Detailing
01:07:18 Holding Your Process to a Standard
01:09:38 The Role of Passion in Setting Standards
01:11:19 The Difference Between High-Level and Low-Level Paint Jobs
01:14:02 Understanding Social Media Influence
01:15:04 The Importance of Holding Yourself to a Higher Standard
Ceramic Coating High Spots and Proper Ceramic Coating Maintenance. Deep Dive on TRÉ. Episode #798
In this episode, Marshall and Nick discuss the features and benefits of hyperCLEAN TRÉ, a three-year ceramic coating.
They explain why three years is an important duration for coatings and how it aligns with the average car ownership period.
They highlight the key differences between TRE and other coatings on the market, emphasizing the high solids content and single-layer application. We also provide tips for removing high spots and stress the importance of paint correction before coating.
They walk through the application process of TRE and recommend the appropriate amount of coating to use.
Additionally, they address common questions about flash time, top coating, and maintenance of the coating. Finally, they discuss how to assess coating performance and deal with contamination.
Bullet Points
Three-year coatings are ideal for customers who keep their cars for an average of six years or less.
TRE stands out from other coatings due to its high solids content and single-layer application.
Removing high spots on TRE can be done by reapplying the coating, using water on a towel, or lightly polishing the area.
Paint correction is recommended before applying TRE to ensure a smooth and flawless surface.
During application, it is important to use the appropriate amount of coating and allow for proper flash time.
Maintenance of TRE involves regular washing with pH-neutral soap and using a dedicated coating maintenance product if needed.
Assessing coating performance and dealing with contamination may require additional steps such as clay barring or using a more aggressive cleaner.
Chapters
00:00 Introduction and Overview
01:06 The Importance of Three-Year Coatings
04:25 Ideal Customers for TRE
04:52 What Sets TRE Apart
07:15 Removing High Spots on TRE
10:11 Paint Correction Before Coating
19:39 Application Process of TRE
22:06 Amount of Coating to Use
25:19 Flash Time and Top Coating
27:15 Benefits and Ease of Using TRE
30:28 Dry Cure Time and Maintenance
35:07 Maintaining TRE
38:40 Assessing Coating Performance and Contamination
39:00 Conclusion
What is a Pass During Paint Correction? Also Talking Detailing Trends, Teachings & Trolling. Episode #797
In this episode, Marshall and Nick discuss various topics related to the detailing industry. They talk about dealing with cold weather, teaching kids about haters, and the importance of networking and meeting influential people.
They also discuss the advancements in ceramic coatings and the nostalgia for 90s and early 2000s cars. The hosts share their experiences with camping and coating recreational vehicles. They emphasize the importance of following proper coating application processes and caution against mixing chemicals.
In this conversation, Nick and Marshall discuss various topics related to car care, auctions, polishing techniques, social media comments, and the decline of TikTok.
They emphasize the importance of proper car care and the impact it can have on one's reputation in the industry. They also highlight the influence of drinks at auctions and how it can lead to overpaying for vehicles. The concept of a 'pass' in polishing is explored, with different approaches discussed.
The conversation concludes with a discussion on navigating comments and feedback on social media platforms and the changing landscape of the internet.
Takeaways
Dealing with cold weather can be challenging for detailers, but some are able to operate year-round by fostering relationships with customers and offering a variety of services.
It is important to teach kids about haters and how to handle negative comments or criticism.
The detailing industry has seen advancements in ceramic coatings, making them more user-friendly and effective.
Mixing chemicals and cutting corners can lead to damage and should be avoided. It is important to follow proper coating application processes and use products as intended. Proper car care is essential for maintaining a good reputation in the industry and attracting high-end clients.
Drinks at auctions can lead to impulsive and overpriced purchases, especially for muscle cars.
The concept of a 'pass' in polishing can vary, but the key is to work the area thoroughly and avoid overworking soft paint.
Navigating comments and feedback on social media requires thick skin and the ability to differentiate between constructive criticism and trolling.
TikTok's recent changes and focus on promoting cheap trinkets have led to a decline in user enjoyment and potential monetization opportunities.
The internet is rapidly changing, and content creators need to adapt and explore different platforms to reach their target audience.
Time Stamps
00:00 Introduction and Buy/Sell
01:04 Dealing with Cold Weather
02:29 Teaching Kids about Haters
03:27 Dealing with Haters
04:20 News Break and Beer of Choice
05:22 Buying the Weekend
06:09 Shocking Trends in the Detailing Industry
07:00 Detailers Operating Year-Round
08:19 Coating Application in Cold Temperatures
09:49 Curing Time for Coatings in Cold Weather
10:12 Mistakes Made During Coating Application
11:33 Learning from Coating Mistakes
12:36 Importance of Proper Lighting during Coating Application
13:55 Advancements in Ceramic Coatings
14:17 Nostalgia for 90s and Early 2000s Cars
15:23 Meeting High-End and Influential People
18:35 Camping Plans for 2024
19:39 Coating Recreational Vehicles
20:40 Experiences with RV Cleaning
21:38 Appreciation for Chevy Trucks
22:36 Nostalgia for Chevy Trucks
24:35 Memorable Chevy Trucks
25:31 Chevy Trucks in the Specialist Group
27:15 Bringing Back the Caveman in Commercials
27:53 Networking and Meeting Influential People
29:06 Attending Chamber Events and Networking Groups
30:42 Importance of Communication and Comfort in Networking
35:31 Mixing Chemicals and Cutting Corners
37:11 Safety and Damage Risks in Mixing Chemicals
38:05 The Importance of Proper Car Care
38:46 The Impact of Drinks at Auctions
41:18 Understanding the Concept of a 'Pass'
46:06 Navigating Comments and Feedback on Social Media
50:36 The Decline of TikTok
56:10 The Changing Landscape of the Internet
Taking Advantage of Business Opportunities in 2024. First Episode of the New Year! Episode #796
In this episode, Marshall and Nick reflect on the new year and the importance of seizing opportunities. They discuss the need to pay the 'opportunity bill' by putting in effort and investing money. They emphasize the importance of being real and asking tough questions to evaluate oneself and set high standards.
They also discuss the kryptonite to effort, which is focusing on things outside of one's control. They encourage listeners to control the controllables and stay focused on their goals. They conclude by highlighting the positive outlook for 2024 and the potential for success through hard work and determination.
Bullet Points
Seize opportunities by putting in effort and investing money.
Be real with yourself and ask tough questions to evaluate your progress.
Control the controllables and focus on what you can change.
Set high standards and constantly strive for improvement.
Acknowledge the need for help and make necessary changes to achieve success.
Chapters
00:00 Introduction and New Year's Reflections
03:15 The Importance of Seizing Opportunities
06:12 The Reality of New Year's and Evaluating Opportunities
10:09 Paying the Opportunity Bill
11:18 Being Real and Asking Tough Questions
15:10 Effort and Money: The Formula for Success
16:56 The Kryptonite to Effort: Control the Controllables
19:59 The Fallacy of Passion and the Importance of Being Real
22:09 Evaluating and Setting Standards
25:03 The Importance of Being Tough on Yourself
26:37 Overcoming the 'I Can't' Mentality
31:51 The Positive Outlook for 2024
35:15 Controlling What You Can and Setting Standards
39:26 The Importance of Acknowledging the Need for Help
43:03 Reflecting on Personal Change for Success in 2024
Lifetime Ceramic Coating, Here We Go Again! Plus, Landing Big Contracts and Financially Running Your Business. Episode #795
In this episode, Marshall, Nick and Brian discuss the challenges and experiences they have had with customers in the auto detailing industry.
They explore the topic of customers going their own way and making decisions that may not align with the advice given by professionals. We also discuss the role of dealerships and the responsibility of customers to make informed decisions.
They emphasize the importance of simplifying pricing and packages for customers and the need to plug into reliable resources in the industry.
The fallacy of lifetime coatings is also explored, highlighting the need for realistic expectations. The conversation delves into the temptations of quick fixes and the dangers of using cheap products. It emphasizes the need for individuals to understand personal responsibility and the impact it has on their business and personal life. The chapter also touches on the challenges of being a boss and the importance of personal responsibility in personal finances.
Lastly, it discusses the importance of personal responsibility in contract work and the need to provide excellent service to customers.
In this conversation, we also discuss the importance of balancing contracts and individual jobs for smaller businesses. They highlight the risks of prioritizing short-term gains over long-term contracts and the negative impact it can have on a company's reputation and stability.
The guys conclude by offering practical steps for personal responsibility, such as evaluating business strategies and making necessary adjustments.
Bullet Points
Customers may make decisions that go against professional advice, and it is important to recognize that they are responsible for their own choices.
Dealerships have their own dynamics and programs, and it is essential to understand their processes and not assume that customers are being taken advantage of.
Simplifying pricing and packages can help customers understand the value they are receiving and reduce confusion.
Personal responsibility is crucial in business, and it is important to take ownership of decisions and outcomes. Taking responsibility for the quality of work is crucial in business.
Lifetime coatings are often unrealistic and can lead to disappointment and damage to a business's reputation.
Using cheap products can result in costly damage and negatively impact a business's success.
Contract work requires a high level of responsibility and commitment to providing excellent service.
Taking personal responsibility is essential for business success, including continuous improvement and adaptation.
Time Stamps
00:00 Introduction and Background
01:28 Customers Going Their Own Way
03:00 Taking Responsibility for Decisions
05:27 Understanding Dealerships
09:53 Customers Leaving for Competitors
11:40 The Importance of Customer Comfort
17:30 Finding Relaxation in Business
22:40 Simplifying Pricing and Packages
27:55 The Importance of Plugging into Resources
35:07 Using Common Sense in Business
40:45 Personal Responsibility in Business
42:51 The Importance of Responsibility in Business
44:35 Taking Responsibility for the Quality of Work
46:31 The Fallacy of Lifetime Coatings
47:43 The Consequences of Neglecting Responsibility
50:31 The Temptation of Quick Fixes
52:58 Understanding Personal Responsibility
53:17 The Cost of Neglecting Responsibility
57:04 The Dangers of Using Cheap Products
58:28 Personal Responsibility in Business and Life
01:02:04 The Challenges of Being a Boss
01:08:52 Personal Responsibility in Personal Finances
01:20:08 The Importance of Personal Responsibility in Contract Work
01:25:23 Balancing Contracts and Individual Jobs
01:28:20 Taking Personal Responsibility for Business Success
01:32:18 Opportunities and Challenges in 2024
01:35:54 Making Adjustments and Seeking Growth
01:36:27 Practical Steps for Personal Responsibility
01:40:19 Closing Thoughts and Looking Ahead
Social Media and Your Business in 2024. Also, We Coin A New Term "Detailing Groupies". Episode #794
In this episode, Marshall and Nick discuss positive experiences at car shows and the changing car show culture. They also talk about the challenges of transitioning to hybrid engines and the importance of standing behind your work. The conversation covers topics such as cleaning blood stains from seat belts, using unique business cards, and the retirement of Al Michaels from NFL commentating. The hosts also provide insights on the proper application of tire shine.
In this conversation, Marshall and Nick discuss the confusion between public network television and social media, the rapid changes in social media platforms, the rise of detailing groupies, the currency of social media, treating social media as a business, the conflict between passion and purpose in social media, the dangers of chasing social media fame, and the importance of adapting to social media changes.
Bullet Points:
Building relationships at car shows can lead to business opportunities
The car show culture is changing, with a more diverse crowd attending
Transitioning to hybrid engines presents challenges for car manufacturers
Proper cleaning techniques can remove blood stains from seat belts
Unique business cards can make a lasting impression
Using air tools for tire shine application requires caution and the right product Social media is a business and should be treated as such.
The landscape of social media is constantly changing, and it is important to adapt to these changes.
Being seen on social media does not necessarily translate to monetary success.
It is crucial to have a clear purpose and plan when using social media for business.
Timestamps:
00:00 Introduction and Buy and Sell
03:41 Positive Experiences at Car Shows
06:06 Building Relationships at Car Shows
11:18 Buick's Popularity in Asia
13:21 The Changing Car Show Culture
19:48 The Challenges of Transitioning to Hybrid Engines
22:11 Cleaning Blood Stains from Seat Belts
23:56 The Use of Business Cards in the Industry
26:03 Applying Tire Shine with Air Tools
30:23 The Importance of Standing Behind Your Work
31:09 Al Michaels' Retirement
33:26 Using Unique Business Cards
36:36 Proper Application of Tire Shine
40:51 The Confusion Between Public Network Television and Social Media
42:44 The Rapid Changes in Social Media
45:39 The Rise of Detailing Groupies
49:21 The Currency of Social Media
51:30 Treating Social Media as a Business
56:31 Passion vs. Purpose in Social Media
58:04 The Dangers of Chasing Social Media Fame
59:14 The Changing Landscape of Social Media
01:00:16 The Importance of Adapting to Social Media Changes
Secret To Setting Business Goals for 2024. Plus, Some Talk on The Car Market! Episode#793
In this episode, Nick discusses the challenges and limitations of electric vehicles (EVs) and the current state of the car market. He highlights the issues with battery technology, including reduced range in extreme temperatures and concerns about battery life. Nick also analyzes the used car market, noting a recent decline in prices, and discusses the oversupply and pricing manipulation in the new car market. Finally, he emphasizes the importance of analyzing the current year's performance before setting goals for the next year.
Battery technology for EVs still has limitations, including reduced range in extreme temperatures and concerns about battery life.
The used car market has seen a recent decline in prices, providing an opportunity for buyers.
The new car market is experiencing oversupply, but prices have not decreased accordingly, indicating pricing manipulation.
Before setting goals for the next year, it is crucial to analyze the current year's performance, including revenue, expenses, and marketing efforts.
Chapters
00:00 Introduction and Ford's EV Program
03:26 Challenges with Battery Technology and Consumer Adoption
08:44 Used Car Market and Pricing
13:47 New Car Market and Pricing
22:28 Analyzing the Current Year and Setting Goals for the Next Year
Dealing With Know It All Customers/People, Simple Solutions. Working Efficiently How To Do It? Episode #792
In this episode, Marshall and Nick discuss various topics, including the trend of men sitting in the passenger seat while their partners drive, attending NBA games and the phenomenon of LeBron James, the debate on popular holiday movies, the use of electric power washers and efficiency, the Jeep culture and the cost of Jeeps, the importance of reaching out for help and asking the right questions, dealing with skunk smells and dead animals, the future of electric cars, and the controversy of ugly sweaters.
They emphasize the importance of building a network and asking for help when needed. In this conversation, Marshall and Nick discuss the importance of building relationships and asking questions within the detailing community. They emphasize the need to treat business relationships with respect and not to treat business associates worse than friends or family. They also discuss the challenges of dealing with know-it-all customers and how to handle price shoppers.
Additionally, they address the misconceptions that customers may have about ceramic coatings and the importance of resolving contentious conversations in a polite manner. Finally, they explore the mindset of car enthusiasts and the impact it can have on customer interactions.
Key Points
Building relationships and asking questions are crucial in the detailing community.
Treat business relationships with the same level of respect as friendships.
Dealing with know-it-all customers requires patience and a gentle approach.
Handle price shoppers by offering different options and leaving the decision to the customer.
Address customer misconceptions about ceramic coatings with honesty and politeness.
Resolve contentious conversations by reiterating the customer's concerns and offering solutions.
Understand the mindset of car enthusiasts and their attachment to their vehicles.
Chapters
00:00 Introduction and Buy and Sell
01:01 The Trend of Men Sitting in the Passenger Seat
02:14 Attending NBA Games and the Phenomenon of LeBron James
04:53 Holiday Cheer and Popular Holiday Movies
07:35 What Not to Do: Spray and Drive Off
08:04 The Debate on Christmas Movies
10:46 Electric Power Washers and Efficiency
11:29 Starting Old Vehicles and the Jeep Culture
13:13 The Cost of Jeeps and the Evolution of Jeep Culture
15:33 Reaching Out for Help and Asking the Right Questions
20:08 The Time it Takes to Wash, Clay, and Uno a Car
25:18 Dealing with Skunk Smells and Dead Animals
27:34 The Future of Electric Cars and the Sustainability of Companies
30:15 The Controversy of Ugly Sweaters
31:28 The Importance of Asking for Help and Building a Network
40:31 Building Relationships and Asking Questions
44:29 Treating Business Relationships with Respect
47:06 Dealing with Know-It-All Customers
50:11 Handling Price Shoppers
55:49 Navigating Customer Misconceptions
58:30 Resolving Contentious Conversations
01:02:03 Understanding the Mindset of Car Enthusiasts
Detailing Deep Dive: The Misconceptions and Confusion Surrounding Tire Shine. Infinite Shine and Quik Shine. Episode #791
In this episode, Marshall and Nick discuss the different preferences and misconceptions surrounding tire shine. They explain the differences between solvent-based and water-based tire shine, emphasizing the importance of understanding the silicone content in dressings. We also address common problems with tire shine, such as sling and improper application, and provide tips for reducing these issues. We recommend using different tire shine products based on the specific vehicle and tire conditions, highlighting the benefits of Quik Shine and Infinite Shine. Overall, they emphasize the importance of assessing the situation and choosing the right tire shine for optimal results.
There are different preferences for tire shine, and it's important to understand and respect individual preferences.
Solvent-based and water-based tire shine have different characteristics and uses, and it's crucial to choose the right one for the desired outcome.
Proper preparation and application techniques can help reduce problems like sling and ensure a better finish.
Different vehicles and tire conditions may require different tire shine products, so it's important to assess the situation and choose accordingly.
Chapters
00:00 Introduction and Overview
00:49 Different Preferences for Tire Shine
02:03 Variations in Tire Shine Preferences
03:33 Solvent-Based vs. Water-Based Tire Shine
05:41 Misinformation about Silicone in Tire Dressings
06:10 Controlling Shine with Silicone Content
07:32 Different Additives in Solvent and Water-Based Tire Shine
08:20 Problems with Tire Shine: Sling and Improper Application
09:18 Longevity of Solvent-Based Tire Shine
12:13 Issues with Using Solvent-Based Tire Shine on Interiors and Engines
13:28 Preparation and Application to Reduce Sling
18:40 Over-Saturation and Insufficient Drying Time
21:04 Different Tire Shine Choices for Specific Vehicles and Circumstances
26:58 Choosing Quick Shine or Infinite Shine Based on Vehicle Type
31:09 Choosing Tire Shine Based on Tire Condition
Paint Correction: Does Rotary or DA Remove Defects Faster? Plus, Stop Missing Out on More Business! Episode #790
Welcome to another episode of the Podcast, where we peel back the layers of detailing expertise. Join Nick and Marshall as they unpack the hot topics in the world of car detailing. In this episode, they dissect the age-old debate between rotary and DA polishers.
From false claims to factual truths, they navigate through the misconceptions surrounding these tools. Veterans in the field, they've seen it all, and this time they're diving deep into the rotary versus DA conversation. Are you Team Rotary or Team DA? They discuss how each tool operates, debunking myths and revealing the core differences.
From direct drive mechanisms to the oscillating nature of DAs, they break down the science behind the tools. With anecdotes and experiences aplenty, they offer a reality check on the misinformation circulating online.
But it's not just about the tools themselves—it's about motive. They uncover the ulterior reasons driving certain claims. Whether it's for business gain or genuine expertise, they encourage listeners to discern between surface-level qualifications and the motives behind advice.
Join Nick and Marshall as they uncover the truth behind the detailing industry's long-standing debate. Tune in for expert insights, industry secrets, and the real story behind the rotary versus DA showdown.
Check out our hyperCLEAN Store for all your detailing supply needs.
Ask Me Anything #6! Listeners and Detailers Questions Answered About the Auto Detailing Business and Auto Detailing Processes- Episode #789
Welcome to another exciting episode of the Pints and Polishing podcast. ASK ME ANYTHING is back!!! In this edition, hosts Marshall and Nick dives deep into the intricate world of auto detailing, answering burning questions from enthusiasts and professionals alike.
In the midst of economic shifts, the detailing industry faces challenges. Nick shares invaluable insights on how detailing businesses can not only survive but thrive in changing times. Discover the secrets of diversifying services, catering to various budgets, and adapting to evolving customer preferences. Learn about the importance of exceptional customer service, efficient marketing strategies, and the power of networking with local businesses.
Explore the art of financial planning and find out why adaptability is the key to long-term success. Nick delves into the complexities of pricing strategies, helping listeners understand the importance of setting realistic rates while ensuring profitability.
Tune in to this episode for a masterclass in navigating the detailing industry's changing tides. Whether you're a seasoned professional or a passionate enthusiast, this episode offers priceless advice that will elevate your detailing game. Don't miss the chance to sharpen your skills and stay ahead in the dynamic world of auto detailing!
A Simple Secret To Building an Elite Business. Plus Marshall Sets His Garage on Fire!!! Episode #788
Join Nick and Marshall on a revealing journey through the intricate landscape of expertise and business acumen. In this episode, they delve into the critical distinction between becoming an expert in your field and knowing when to seek elite guidance. They emphasize the paramount importance of understanding your business's financials while also acknowledging when to entrust specialized tasks to professionals. Drawing from their experiences and interactions with successful business owners, they dissect the art of hiring top-tier attorneys and discuss how these decisions can significantly impact your business trajectory.
Nick and Marshall spotlight the key mindset that separates the 10% of thriving business operators from the rest: a relentless pursuit of excellence in the people they trust and the information they consume. Through insightful anecdotes and cautionary tales, they shed light on the pitfalls of falling for misinformation, emphasizing the need to discern elite advice from deceptive tactics prevalent in today's digital landscape.
Listeners will glean valuable insights on distinguishing genuine expertise from misleading content, empowering themselves to navigate the intricate web of information and decisions crucial for business growth and success. Tune in to learn how the choices you make today can shape your business trajectory and why surrounding yourself with elite knowledge is pivotal for achieving your entrepreneurial aspirations.
We Want To Say Thank You! Listen For Discount Code To Our Black Friday Sale Episode #787
Thank you for all of the support and we hope you are having a great Thanksgiving Holiday Weekend. Its been a really fun 3 years and we are so thankful for all of You!
Ceramic Coating: How to Assess if Your Ceramic Coating Has Failed? How To Maintain Properly? Episode #786
Welcome to a fun episode of the podcast. In this podcast, we dissect and explore the complexities of ceramic coating maintenance, customer issues, and the evolving landscape of ceramic coatings in the automotive industry.
Our discussions revolve around deciphering customer emails, exploring maintenance protocols, and addressing common dilemmas faced by detailers. Nick and Marshall offer insights into the challenges detailers encounter when coatings aren't maintained as advised, guiding listeners through a systematic approach to assess coating health.
From assessing neglected vehicles to understanding the nuances between coatings and their hydrophobic properties, this podcast provides a deep dive into the world of ceramic coatings. They emphasize the importance of thorough assessments, discussing various scenarios, and debunking myths around coating maintenance and boost products.
Listeners gain invaluable knowledge about different coating types, assessing coating failures, and navigating through industry myths. The hosts aim to educate detailers, encouraging a meticulous approach to coating care while unraveling the nuances and misconceptions within the detailing community.
Whether you're a seasoned professional or an enthusiast curious about coatings, join Nick and Marshall in their quest to demystify the world of coatings, sharing valuable insights, and decoding the complexities of maintaining automotive perfection.
Finding a Mentor To Help You In Business. How Should We Think About Mentorship? Episode #785
Welcome to another episode of the podcast. This time its Marshall, Brian and Nick discussing the idea of finding a mentor. It seems to be getting more popular for guys to be trying to find a mentor in business. But how does it work? Is it possible? Should you even do it?
The guys discuss the realities around mentors and that it may be the wrong mindset with all of the modern ways of finding information.
Thank you for being a part of our auto detailing community and we hope you enjoy the episode.
Can We Change Our Customer's Habits? Also, Is Your Area Tougher Than Everyone Else's When It Comes to Detailing and Business? Episode #784
We can blame Nick for this being posted a day late!!! LOL. We apologize for being a day late. Welcome to another episode of The Pints and Polishing Podcast, hosted by Marshall and Nick, delves deep into the world of automotive detailing. In this episode, they navigate the complexities of customer habits and the challenges detailers face when trying to align these habits with professional standards. From dealing with customers going against professional advice to encountering varying habits like drive-through car washes and more, Marshall and Nick explore how to work within these dynamics to maintain lasting relationships while providing valuable insights.
From rust mistaken as dust to the intricacies of detailing, they discuss real-life scenarios, including clients who insist on certain habits despite professional recommendations. They highlight the importance of understanding customer behavior while finding ways to educate and provide solutions without jeopardizing the relationship.
The conversation goes beyond the surface, touching on customer experiences, market dynamics, and the evolution of detailing techniques. They emphasize the significance of providing value through in-depth tutorials, focusing on fundamental detailing techniques often overlooked. From wheel cleaning methods to holding a polisher correctly, they strive to empower listeners with knowledge that transcends the ordinary, elevating their detailing prowess.
But it's not all serious discussions; their banter and occasional humor add an enjoyable touch to the podcast. As they gear up to release comprehensive, detailed content, Marshall's inclination toward fun segments will balance Nick's deep dives into the intricacies of detailing techniques. Together, they create a podcast that educates, entertains, and enriches the detailing community's understanding of their craft. Tune in to Pints and Polishing for a podcast that's equal parts informative and engaging.
Detailing Deep Dive: Achieve Perfect Glass Every Time! Glass Cleaner and Perfect Glass Towel. Episode #783
Join Marshall and Nick in this enlightening episode of the Pints and Polishing podcast as they embark on a deep dive into the perennial woe of car detailing—the battle with glass cleaning. Uncover the evolution of glass cleaning from outdated formulas to the cutting-edge technology of hyperCLEAN's glass cleaner. Discover the number one complaint in detailing and learn the secrets to achieving that elusive perfect finish.
In this episode, Marshall and Nick address the chemistry behind glass cleaning, debunk common myths, and unveil the unique features of hyperCLEAN's glass cleaner. From overcoming the challenges of ammonia-based solutions to navigating the delicate balance of cleaning agents, they share their wealth of experience and insights. Get ready to bid farewell to lint, streaks, and smears as they guide you through the process of using hyperCLEAN's glass cleaner, paired with the perfect glass towel.
If you've ever struggled with achieving flawless glass or want to elevate your glass cleaning game, this episode is a must-listen. Say goodbye to the days of fighting with your glass cleaner and embrace the cheat code for crystal clear success with hyperCLEAN. Tune in now for an immersive journey into the world of glass cleaning mastery!
Ceramic Coating Application Is It Easy? Simple Polishing Technique That Will Help You Get Better Results! Episode #782
Welcome to the latest episode of the Pints and Polishing Podcast, where passion meets expertise in the world of auto detailing. Hosted by Marshall and Nick, this podcast is your go-to source for all things detailing, from industry insights to product reviews and hilarious anecdotes.
In this episode, Marshall and Nick dive into a variety of topics that keep detailers and car enthusiasts alike engaged. From discussing the latest trends in car detailing products to sharing entertaining stories from the field, this episode is packed with valuable information and laughter.
They start off by addressing the recent triumph of OSU over OU, celebrating the victory while sharing amusing anecdotes from their own experiences in the industry. Marshall and Nick then explore the nuances of tire shine products, shedding light on the art of tire detailing and sharing their personal preferences.
The conversation takes an insightful turn as they discuss common challenges faced by detailers, such as dealing with paint imperfections and customer expectations. Marshall and Nick share valuable tips and techniques, emphasizing the importance of clear communication and managing customer satisfaction.
As the episode progresses, they touch upon the impact of sand on car interiors, providing practical solutions for detailers facing this unique challenge. Additionally, they explore the topic of ceramic coatings and paint correction, debating the necessity of extensive correction training in the context of coating applications. Their candid discussion provides listeners with a fresh perspective on industry standards and best practices.
To wrap up the episode, Marshall and Nick share exciting updates from the hypercleanstore.com specialist group, highlighting the vibrant community of detailers and car enthusiasts who actively participate in discussions, share experiences, and learn from one another.
Tune in to the Pints and Polishing Podcast for a blend of industry insights, humor, and camaraderie that will keep you entertained and informed throughout the episode. Whether you're a professional detailer or a car enthusiast, this podcast offers something for everyone, making it a must-listen for anyone passionate about the world of auto detailing.
Beyond the Hype: The Truth About SEMA This Week! Episode #781
Welcome back to the Pints and Polishing Podcast with your hosts, Marshall and Nick! In this episode, they dive deep into the heart of SEMA 2023, dissecting the event's changing landscape and uncovering the truths, myths, and innovations that shaped this year's experience.
Marshall and Nick pull no punches as they candidly discuss the shifts in SEMA's participation, exploring the dwindling attendance in certain halls and the rising influence of social media and online interactions. They tackle tough questions about SEMA's relevance, dissecting the evolving needs of the industry and the role of SEMA in the modern detailing world.
While exploring SEMA's changing dynamics, Marshall and Nick highlight the standout moments from the event. From inventive booth designs to unique car builds, they spotlight the innovations that caught their attention amidst the shifting tides.
Join the conversation as they candidly explore the truck section's stagnation, pointing out the lack of inventiveness and the missed opportunities for growth. They applaud the out-of-the-box thinking showcased by some exhibitors, shedding light on the importance of creativity in redefining SEMA's future.
As the episode unfolds, they share insights from industry veterans and decision-makers, providing listeners with a unique behind-the-scenes perspective on SEMA 2023. The hosts emphasize the significance of genuine connections, discussing the value of face-to-face interactions and the opportunities that arise from building relationships within the detailing community.
So grab your favorite pint, settle in, and join Marshall and Nick as they unravel the intricacies of SEMA 2023, separating fact from fiction and exploring the innovations that are shaping the future of the detailing industry.