Weekly Micro-Podcast where service-based business expert & coach, Barbara Gini, shares her success secrets with housekeepers, cleaners, Maids and other Home Service professionals & business owners: gain more respect, earn more money and elevate your service from "So-So" to "Five Star"!
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This week: We talk about how to improve your people skills, why its important and 5 easy ways to raise your emotional intelligence.
This is a quick, fun and informative quiz. 20 images that you look at and select which emotion is expressed. (You don't have to give an e-mail or sign up for an account!) Emotional Intelligence Quiz - (GreaterGood.berkeley/edu)
In today's Episode: Toxic people-clients, vendors, employees, love to push our buttons and gain attention & steal our time, energy and happiness by getting us to react to their illogical whims. Learn what to look for and 5 effective ways to manage a toxic client.
How Emotionally Intelligent People Handle Toxic People (TalentSmart.com)
How to Deal with Difficult People (Without Becoming One Yourself) Jack Canfield
In this week's episode: what happens when you get distracted, the true cost of your distractions, and three ways you can be more focused, less stressed, serve clients better & enjoy your work more!
Further Reading: How Distractions at Work Take Up More Time Than You Think (I Done This Blog)
In this week's episode, we discuss what "service" truly means, how to shift from a persecuted mindset to a service mindset, how to release the stigma of being a service professional and what you can do to have a more client-focused approach to your work.
This week we define the terms, "micro business" and "micro-preneur", talk about the purpose of this podcast, give you a bit of my own background story, briefly discuss why mindset is so important, and highlight some of the topics of upcoming episodes.