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EXPERIENCE: The Podcast

EXPERIENCE: The Podcast

By BARE International
Driving business growth through experience.
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The CX-Factor: NPS, Part 2 of 3
THE CX-FACTOR: BUILDING BRAND LOYALTY THROUGH CUSTOMER EXPERIENCE Defining NPS & Turning Passives into Promoters Part 2 of 3: Why the type of survey you use matters (Hint: you’ll need more than one!) Watch the full webinar here: https://youtu.be/o5iAMdPrfZc 
10:52
November 19, 2020
The CX-Factor: NPS, Part 1 of 3
THE CX-FACTOR: BUILDING BRAND LOYALTY THROUGH CUSTOMER EXPERIENCE  Defining NPS & Turning Passives into Promoters   Part 1 of 3: Translating the real meaning of NPS, and how it can help (and hurt!) your business insights.  The full webinar is available to view here.
19:02
November 3, 2020