By Doug Radkey & David Klemt
You’ve heard of life hacks? How about #BarHacks? Co-hosted by Doug Radkey and David Klemt, Bar Hacks is a reflection of both high-level journalism & consulting experience within this industry. This informative and conversational podcast is the perfect listen for any aspiring or seasoned bar, pub, lounge, or even restaurant owner, operator, and manager who is looking for that competitive edge in industry driven trends, development, and operations. Have a listen and let us know what you think!
Episode 80 with Chef Kayla Robison
It's the 100th episode of Bar Hacks! We thrilled to bring you our 80th regular episode, which joins 20 bonus episodes. Obviously, we had to bring you an awesome guest to celebrate this milestone and thank all of you for helping make this possible. We sit down and have a great chat with Chef Kayla Robison, the executive chef at Arnold's Bar and Grill in Cincinnati, Ohio. Arnold's is the city's longest-running restaurant with over 160 years of operation under its belt. In addition, Chef Kayla is a Chopped champion and Guy's Grocery Games champ. Chef Kayla shares her journey through the culinary world, talks about culinary school, shares tips for nurturing a positive work culture, mentoring members of the back-of-house team, reveals the secrets to making the perfect burger, identifies the culinary trends she's excited about and which ones she wishes would disappear, and so much more. You absolutely do not want to miss this episode! Connect with Chef Kayla Robison on Instagram via her amazing handle @commandernbeef and check out the Arnold's Bar and Grill website. Connect with the Bar Hacks podcast on Instagram and Twitter, and with David @david.ex.machina. Cheers!
August 09, 2022
Episode 79 with Chris Parker
Bar Hacks co-host David Klemt chats with Chris Parker about Barfly by Mercer, an independent bar tool manufacturer passionate about providing bar professionals with high quality, long-lasting products priced fairly. Parker is the national sales manager at Barfly which means he travels, visits trade shows and bars, and gets feedback directly from bartenders. Like chefs, bartenders, as we know, aren't shy about sharing their true opinions on how a tool feels and performs. On this episode, Chis goes over the impressive Barfly portfolio in depth; reveals the brand's best-selling tools and finishes; shares his thoughts on what tools operators need per bar station as well as what to budget; what sets Barfly apart from other manufacturers; and more. To learn more and connect with Barfly by Mercer, check them out on their website, Instagram, Twitter, Facebook, and YouTube. Connect with the Bar Hacks podcast on Instagram and Twitter, and with David @david.ex.machina. Cheers!
August 02, 2022
Episode 78 with Nico Romano
Bar Hacks co-host David Klemt sits down with Nico Romano, a partner at Spiritus Law, to discuss inflation and recession, negotiating with landlords, contract clauses, and more. Nico the firm’s real estate practice, focusing on the laws governing business and transactional matters, including real estate, financial services, infrastructure and development, hospitality, and public/private partnerships. He also handles alcohol beverage matters. Importantly, Nico has also worked in the hospitality space, invested in this business, and been a landlord in the past. In fact, one of the leases he negotiated was for a restaurant owned by his family. In other words, Nico is one of us and Spiritus is the firm to go for if an owner or operator has legal questions or needs an attorney. Connect with Nico on LinkedIn and learn more by visiting Spiritus Law. To connect with Spiritus, follow the firm on Instagram, Twitter, and Facebook. Connect with the Bar Hacks podcast on Instagram and Twitter, and with David @david.ex.machina. Cheers!
July 26, 2022
Episode 77 with Guy Lawrence
Bar Hacks co-host David Klemt sits down with Guy Lawrence, CEO of Brockmans Gin. Guy brings over three decades of drinks industry experience to the table, so he was the obvious choice when Brockmans co-founder Neil Everitt was ready to step back from being CEO. This year, Lawrence and the small but dedicated and talented team he leads achieved one million bottles sold worldwide over the span of twelve months. That feat is all the more stunning given the past two-plus years, the fact that Brockmans consists of just ten people, and the brand is truly independent. During this conversation, Guy and David discuss what sets Brockmans apart from other gins, the important role operators and bartenders play in Brockmans growth, the best ways to enjoy this super-premium gin, analyzing need states, and more. To learn more, visit Brockmans.com. To connect with Brockmans, follow the brand on Instagram, Twitter, Facebook, and YouTube. Connect with the Bar Hacks podcast on Instagram and Twitter, and with David @david.ex.machina. Cheers!
July 19, 2022
Episode 76 with Jim Taylor
Jim Taylor, the founder and CEO of BenchmarkSixty, speaks with Bar Hacks co-host David Klemt to talk about the employee experience. As we're all well aware, the hospitality industry is facing a severe labor shortage. Moreover, we're also in the midst of the Great Resignation, inflation, the threat of a recession... In other words, how people view work is changing. Operators must change their leadership styles to fit with the times or perish. Taylor addresses the need for operators to review their team's workload, innovative ways to improve the employee experience, and more! Click here to learn more about BenchmarkSixty, and click here to connect with BenchmarkSixty on Instagram. To connect with the Bar Hacks podcast, visit @barhacks, and connect with David at @david.ex.machina. Cheers!
June 28, 2022
Episode 75 with Andres Faustinelli
Bar Hacks host David Klemt sits down with Master Blender Andres Faustinelli to learn about new, bold, and innovative Canadian craft whisky brand BEARFACE. Faustinelli shares his journey into distillation and blending, delving into what drew him to Canadian whisky production. Along the way, the BEARFACE master blender shares the details of Triple Oak, One Eleven, and Wilderness Series 01 expressions. Throughout this conversation you'll learn why the BEARFACE Whisky approach is about experimentation and innovation, terroir and bold flavor profiles, removing snobbery from the whisky world, and crafting whisky with transparency as a core value. Faustinelli also blends with bartenders and cuisine in mind, to great effect. This is a newer and exciting brand you and your guests definitely need to try! Visit BEARFACE to learn more, and make sure to connect with the brand on Instagram, Facebook, and Twitter. To connect with the Bar Hacks podcast, visit @barhacks, and connect with David at @david.ex.machina. Cheers!
May 31, 2022
Episode 74 with David Vitale, Part 2
David Vitale, founder of Starward Whisky, returns from Australia and returns to the Bar Hacks podcast! The Australian whisky producer took home an incredible amount of medals from the 2022 San Francisco World Spirits Competition. David tells host David Klemt what it was like to see the final award tally, how the Starward team reacted, and dove into the mission and vision of Starward Whisky. The two also discuss the award-winning expressions that are either already available in the US or on their way to American shores. David shares the details of the Fortis, Octave Barrels, Unexpeated, and Dolce expressions. And for the single-barrel lovers out there, David also dives into the magic behind single barrel bottlings Nos. 684, 3278, and 4539. It's exciting to learn about the expressions joining Two-Fold, Nova, Solera, and Ginger Beer Cask #6. Learn more about Starward Whisky on their website, and be sure to sign up for the newsletter. Follow Starward on Instagram, Twitter, and Facebook. To connect with the Bar Hacks podcast, visit @barhacks, and connect with David at @david.ex.machina. Cheers!
May 03, 2022
Episode 73 with The Tipple Tourist
Susie O. is back! She has a new brand, The Tipple Tourist, and Susie also pops by for an open discussion about an array of topics. Host David Klemt and Susie O. discuss what she's seeing in bars, restaurants and hotels during her recent travels. The two also talk about the importance of reservations for guests and operators, along with operators owning their business profiles on platforms such as Yelp and Google. Other topics in this far-reaching conversation include an interesting trend Susie O. has noticed among bars in Dallas, Texas; seating and other elements that influence restaurant and bar psychology; things for operators to consider during their soft openings, and more! Make sure to follow Susie O.'s new Instagram page, The Tipple Tourist, and check out her website, too. To connect with the Bar Hacks podcast, visit @barhacks, and connect with David at @david.ex.machina. Cheers!
April 26, 2022
Episode 72 with Kellie Thorn & Lola Thomas
Kellie Thorn, beverage consultant and spirits educator, and Lola Thomas, Tales of the Cocktail Foundation program director, hop onto the Bar Hacks podcast to discuss a newly announced Tales committee. The TOTCF Grants Committee has undergone significant changes, evolving in its vision, mission, and scope. Thorn, co-chair of the new committee, and Thomas share the new name and crucial details. Additionally, the duo provide some awesome details about the Tales of the Cocktail 2022, the 20th anniversary of this global spirits and hospitality industry event that takes place in New Orleans. Set a reminder to check the Tales of the Cocktail website on Monday, May 9, the day the schedule will be released and tickets will go on sale. You'll also want to seriously consider coming into NOLA on Sunday, July 24 for this year's event for Day of Service and Pig & Punch. Learn more about the new TOTCF committee here, and be sure to visit the Tales website to stay up to date. Head to Instagram to connect with Kellie Thorn and Lola Thomas, Bar Hacks, and host David Klemt. Cheers!
April 19, 2022
Episode 71 with Donal O'Gallachoir
Glendalough Distillery co-founder, national brand ambassador, and bottlewasher Donal O'Gallachoir stops by the Bar Hacks podcast to explain what makes the distillery's whiskey and gin "remarkably different." Irish whiskey's history and heritage spans centuries and was once a global export enjoyed by royalty. Donal shares a few of the circumstances that led to roughly 2,000 registered distilleries (and nearly as many illicit producers) disappearing. When Glendalough was founded in 2011, it became the fourth of fifth registered distillery in Ireland. Ever since they opened their doors, Glendalough has been on a mission to honor Irish distilling heritage and return Irish whiskey and gin to the top of their respective spirits categories. Donal also shares the details of Glendalough's newest release, available just in time for St. Patrick's Day: batch number one of 7 Years Mizunara Finish. To learn more, visit the Glendalough Distillery website, and follow on Instagram and Facebook. Connect with Donal on LinkedIn and Instagram, and with Bar Hacks and host David Klemt on Instagram. Sláinte!
March 15, 2022
Episode 70: Bar Hacks Bonus Roundup: Leadership & Operations
Doug Radkey, founder of KRG Hospitality, is speaking at the International Restaurant & Foodservice Show of New York. To celebrate the return of in-person industry trade shows, we've gathered five Bar Hacks bonus episodes in which Doug discusses operations, branding, leadership qualities, and more. For even more inspiration, insights and advice, pick up Doug's books Bar Hacks and Hacking the New Normal. And make sure to head over to KRG Hospitality to sign up for our newsletter for four articles, one podcast episode, and two book recommendations delivered straight to your inbox. Connect with Doug Radkey, KRG Hospitality, Bar Hacks, and host David Klemt on Instagram. Cheers!
March 08, 2022
Episode 69: Revisiting Episode 27 with Armon Noori
We're nearing Tax Day, which takes place Monday, April 18 this year. In light of that and the unique tax preparation needs of hospitality professionals, we're revisiting episode 27 of the Bar Hacks podcast: Host David Klemt speaks with Armon Noori, an incredible Las Vegas bartender who also has a finance degree and an entrepreneurial spirit. Armon opened a tax preparation and financial services company called Industry Financial Services this with the mission of helping his fellow industry peers. Go to www.IFSLV.com today and start your tax return. Connect with Industry Financial Solutions on Instagram and Facebook. To connect with with the Bar Hacks podcast, visit @barhacks, and connect with David at @david.ex.machina. Cheers!
March 01, 2022
Episode 68 with Jordan Bem and Hanna Bem
David Klemt sits down with Jordan and Hanna Bem, the sibling co-founders of Moliving. This unique brand is seeking to democratize the ultra-luxury hotel space through technology, mobility, and a truly unique approach. And in doing so, Moliving is also changing the hospitality real estate space. In this episode you'll hear from the founders as they explain the inspiration that ultimately led to the creation of Moliving, what the brand brings to the table in partnerships, the impact of their sustainable construction and transportation practices, how they deliver an ultra-luxury hotel and resort experience, and much more. To learn more, visit the Moliving website and connect with the brand on Instagram, Facebook, and LinkedIn. Connect with Bar Hacks and host David Klemt on Instagram. Cheers!
February 22, 2022
Episode 67 with David Allison, Pt. 2
David Allison, founder of The Valuegraphics Project, returns to the podcast to discuss how restaurant operators can target their guests' values to become a more magnetic brand. We're all—every one of us around the world—driven by our values. Operators who identify and speak to their target audience's values significantly increase guest loyalty. In turn, they increase traffic and revenue, positioning themselves and their brands for long-term success. Understanding values also helps us to understand that we all have a lot more in common than we may think. While David isn't suggesting that we reject demographics and psychographics, he does believe we need to eschew demographic stereotypes. Instead, we need to become more engaging and magnetic through a combination of values, demographics, and psychographics, with values at the apex. Engage with David Allison on LinkedIn, and learn more about The Valuegraphics Project here. Connect with Bar Hacks and host David Klemt on Instagram. Cheers!
February 15, 2022
Episode 66 w/ Camila Soriano & Chris Wirth
Dynamic entrepreneurial duo Camila Soriano and Chris Wirth, founders of Volley Tequila Seltzer, drop by the Bar Hacks podcast to share the brand's story and innovations. As you'll hear in this informative episode, Volley isn't just any tequila seltzer—this brand crafts the world's first clean tequila seltzer. Volley is made with 100-percent blue agave tequila, sparkling water, and organic juice—that's it. And along with giving back to the planet, Soriano and Wirth are attempting to change the beverage alcohol industry through more transparent labeling. In this episode you'll find that being more transparent on a label is more challenging than you'd think. Soriano and Wirth give insights into the Volley brand, natural and artificial flavors, nutrition information and labels, new packaging, and more. Follow Volley on Instagram and learn more at DrinkVolley.com. Connect with Bar Hacks and host David Klemt on Instagram. Cheers!
February 08, 2022
Episode 65 with Eileen Wayner
Eileen Wayner, CEO of the Tales of the Cocktail Foundation, returns to the Bar Hacks podcast! Eileen shares details of the 20th anniversary of Tales of the Cocktail—taking place this year in New Orleans from July 25 through July 29—including: the Cocktail Apprentice Program (a.k.a. the Red Coats), the return of the Spirited Awards, the Dame Hall of Fame, TOTC's new host hotel, why people who haven't attended a Tales should plan to come this year, and more. We hope to see you in New Orleans in July for the 20th anniversary of Tales, y'all! Learn more on the Tales of the Cocktail website and follow Tales on Instagram, Facebook, and Twitter to stay up to date on dates and developments. Connect with Bar Hacks and host David Klemt on Instagram. Cheers!
February 01, 2022
Episode 64 with Neil Grosscup
Neil Grosscup, CEO and Master Blender of Tanteo Tequila, stops by the Bar Hacks podcast to tell the story of the only tequila distillery owned by its co-op of agave farmers. Neil shares the Tanteo mission, the six rules he asks team members to adhere to, and the importance the brand places on economic, social, and environmental sustainability. For example, the second annual National Spicy Margarita Day takes place Wednesday, January 26. Not only does this holiday honor Tanteo founder Jonathan Rojewski, the day is also a way for the brand to give back. Around 150 venues are participating in 2022 and $1 from every Tanteo cocktail will go to initiatives like waterway cleanup. In addition, Tanteo will donate $1 for every social media post tagged #NationalSpicyMargDay. To learn more, visit Tanteo Tequila's website. Connect with the brand on Instagram, Twitter, and Facebook, and connect with Bar Hacks and host David Klemt on Instagram. Cheers!
January 25, 2022
Episode 63 with David Vitale
David Vitale, founder of Starward Whisky, pops by the Bar Hacks podcast to chat with co-host David Klemt. He shares his journey into whisky distillation and how craft beer brewing plays a significant role. The two also discuss Australian whisky, making inroads throughout North America, and why Starward expressions work so well with food and food programs. In this episode you'll also find out which Starward whisky David Vitale calls the "Swiss Army knife of whiskies," which makes the perfect Manhattan, Starward Solera, and more. You can connect with David Vitale on Instagram. Be sure to swing by the Starward website and follow on Instagram, Facebook, and Twitter. Connect with Bar Hacks and host David Klemt on Instagram. Cheers!
January 18, 2022
Bar Hacks Bonus Roundup: Goals
We're kicking off 2022 and season three of the Bar Hacks podcast with a roundup of five Bar Hacks Bonus episodes from Doug Radkey. These five early bonus episodes will give you the inspiration to change your mindset and improve your leadership skills to set and attain effective, measurable goals this year. For even more inspiration, insights and advice, pick up Doug's books Bar Hacks and Hacking the New Normal. And make sure to head over to KRG Hospitality to sign up for our newsletter for four articles, one podcast episode, and two book recommendations delivered straight to your inbox. Connect with Doug Radkey, KRG Hospitality, Bar Hacks, and host David Klemt on Instagram. Cheers!
January 11, 2022
Episode 61 with Elise Cordell, Pt. 2
We're excited to have Elise Cordell back for our first-ever in-person podcast recording, with all-new equipment. This episode is probably the closest thing you'll get to a Master Class in luxury wines considering the amount of information Elise is able to share in such a short period of time. Elise and David discuss still and sparkling wines within the Pernod Ricard portfolio, an actual definition for luxury wines, why luxury doesn't need to be expensive or exclusive, converting people into loyal repeat guests, and overcoming wine intimidation. As Elise says, even industry professionals can be intimidated by wine. Connect with Elise via Instagram, and learn more about the brands discussed in this episode: Kenwood Vineyards, Campo Viejo, Mumm Napa, GH Mumm, and Perrier-Jouët. Connect with Bar Hacks and host David Klemt on Instagram. Cheers!
December 28, 2021
Episode 60 with Dragos Axinte
Dragos grew up in Romania idolizing the legendary Pelé, moved to America at the age of 18 and attended the University of Washington, and finally visited Pelé's home country of Brazil. He fell in love with the country, its people, and the culture. Eventually, the entrepreneurial Dragos would found Novo Fogo Cachaça, becoming a part of the local community of producers and an advocate for Brazil, organic production, sustainability, and ethical operations. This year, Novo Fogo released the world's first carbon neutral spirit. Dragos stops by the Bar Hacks podcast to share the Novo Fogo story, demystify sustainability and carbon offsets, share the news of new products, and more. To learn more about carbon offsets and the projects Dragos mentions during this episode, visit Native.eco. Learn more about the trees Dragos talks about (an integral part of the Novo Fogo process and our planet's health), click here. Visit the Novo Fogo website and connect on Instagram, Facebook, Twitter, and YouTube. You can also connect with Dragos on Instagram, and connect with Bar Hacks and host David Klemt on Instagram. Cheers!
December 14, 2021
Episode 59 with Theo Rutherford
Whiskey expert, spirits judge, and sommelier Theo Rutherford stops by the Bar Hacks podcast to talk about Bib & Tucker Small Batch Bourbon, a prominent addition to the Deutsch Family of wine and spirits. Theo shares the Bib & Tucker brand story, what sets the brand apart from other bourbons, and why the 6 Year expression appeals to all categories of whiskey drinkers. He also shares tips for tasting bourbon, including how easily Bib & Tucker wins over non-whiskey drinkers. Listen now to learn why Theo wants you to smell everything and stop swirling your whiskey at tastings. Check out Bib & Tucker to learn more, and follow them on Instagram and Facebook. Connect with Theo on Instagram, including his page Bob Ross Bar Hunt. Be sure to connect with Bar Hacks and host David Klemt on Instagram as well. Cheers!
December 07, 2021
Episode 58 with Ivy Mix and Conor McKee
Ivy Mix returns to the Bar Hacks podcast with Conor McKee, a partner in her off-premise endeavor FIASCO Wine and Spirits. Mix, McKee and third partner Piper Kristensen signed FIASCO's lease a month before the pandemic halted life as we knew it in its tracks. So, they spent the next several months doing demolition and renovation. This conversation highlights the importance of partnering with the right people, even if that means having different partners for different projects; setting aside ego to ask partners who may know more about your new business than you; and leveraging your shared experience to deliver the best service possible to your clientele. If you've wondered about taking your on-premise experience to the off-premise space, this is a can't-miss episode! Check out the FIASCO websiteand Instagram. Connect with Ivy Mix on Instagram, and connect with Bar Hacks and host David Klemt on Instagram as well. Cheers! Note: The following links will take you to the bottles mentioned by Mix and McKee: Haarmeyer Wine Cellars Calaveras Chenin Blanc. Watershed Distillery Nocino. Ben Haines Marsanne Flowers Flor 2011. Condessa Gin. Neversink Spirits Select Cask Finished Bourbon Whiskey.
November 30, 2021
Episode 57 with Collin De Laval
Código 1530 not only has an intriguing story, the brand values authenticity and heritage. Company mixologist Collin De Laval stops by the Bar Hacks podcast to share the Código 1530 story with co-host David Klemt. The two discuss Código's notable past, handmade approach to their entire production process, innovative products, unique foray into mezcal, shooting high-end spirits, and more. Connect with Collin on Instagram, and Código 1530 on Instagram, Facebook, Twitter and YouTube. Check out and connect with Bar Hacks and host David Klemt on Instagram as well. Cheers!
November 16, 2021
Episode 56 with Maxime Lecocq
Maxime Lecocq, Pernod-Ricard USA Prestige sales manager for Las Vegas, comes by the Bar Hacks podcast to discuss the explosion in popularity of luxury spirits. Luxury, premium and ultra-premium spirits and wines have been growing in demand steadily for the past several years. Maxime shares tips for working with brand and portfolio reps, which categories are seeing the most consumer interest, notable bottles in each category, Champagne, preparing for New Year's Eve (hint: finalize your plans ASAP!), and more! Follow Maxime and Pernod-Ricard USA on Instagram, along with Martell, The Glenlivet, Avión, GH Mumm, and Perrier-Jouët. Check out and connect with Bar Hacks and host David Klemt on Instagram as well. Cheers!
November 09, 2021
Episode 55 with Jennifer Romas
Hospitality and entertainment don't just have parallels, they're inextricably connected. Co-host David Klemt chats with Jennifer Romas, founder, producer, and choreographer of—and performer in—Las Vegas revue Sexxy the Show. Performers and hospitality professionals have a lot in comon, not least of which is the passion that drives them to do what they do. Jennifer is deepening her connection to hospitality by adding to her brand and launching her own vodka. Follow Jennifer Romas on Instagram, Facebook and Twitter. Connect with Sexxy the Show on Instagram, Facebook and Twitter, and be sure to connect with host David Klemt on Instagram, and follow the Bar Hacks IG as well. Cheers!
November 03, 2021
Episode 54 with Ivy Mix and Lynnette Marrero
Speed Rack co-founders Ivy Mix and Lynnette Marrero come on the podcast to talk about breast cancer awareness and the role the all-female high-speed bartending competition plays in raising money for breast cancer research. Mix and Marrero also share their thoughts on nurturing work cultures that promote women, creating venues that are safe for female guests and staff, how to approach mentorship, their favorite spirits, and more. Connect with Ivy Mix, Lynnette Marrero, and Speed Rack on Instagram, and check out Leyenda, Fiasco! Wine + Spirits, Llama Inn, and Llama San. Be sure to connect with host David Klemt on Instagram, and follow the Bar Hacks IG too. Cheers!
October 26, 2021
Episode 53 with Chef Brian Duffy, Part 2
Friend of the Bar Hacks podcast Chef Brian Duffy returns to talk about opening concepts during the labor crisis, the incentive economy as it relates to recruiting and retaining staff, transparency in leadership and sharing numbers to motivate team members, and treating staff better. Chef Duffy and host David Klemt also discuss food cost increases, themes and menu development, succeeding with to-go by looking at it differently, and more. Connect with Chef Duffy every @ChefBriDuff, and connect with host David Klemt on Instagram and be sure to follow the Bar Hacks IG too. Cheers! By the way, the influencer's IG that David and Chef Duffy couldn't remember midway through this conversation is khaby00. Enjoy!
October 19, 2021
Episode 52 with Lynn House
Lynn House, national spirits specialist and portfolio mixologist for Heaven Hill, drops by Bar Hacks to speak with host David Klemt about the second annual Old Fashioned Week. Elijah Craig is seeking to raise at least $100,000 for the Restaurant Workers’ Community Foundation, an advocacy and action nonprofit created by and for restaurant workers. Lynn and David also discuss bourbon, rye, hospitality, building balanced cocktails, and how trust plays a role in educating guests so you and your team can introduce them to new drinks and experiences. Connect with Lynn on Instagram, and be sure to visit the Old Fashioned Week, Elijah Craig, and Heaven Hill Distillery websites to learn more. Connect with host David Klemt on Instagram and be sure to follow the Bar Hacks IG too. Cheers!
October 12, 2021
Bar Hacks Bonus #20: Empowerment
KRG Hospitality president Doug Radkey shares a real-world example that illustrates the importance of staff empowerment, respecting all roles in your organization equally, and clear communication. An empowered staff can assess situations, target problems, and resolve them quickly and smoothly without involving other team members.
October 08, 2021
Episode 51 with Matt Plapp
Following a milestone like episode 50 is a tough ask but we have the perfect guest for episode 51. Restaurant and bar marketing guru Matt Plapp drops in on the Bar Hacks podcast to share the tips, tactics and strategies that every operator—regardless of experience level or category—needs to implement to supercharge their marketing efforts. The two also discuss his latest book, Restaurant Marketing That Works: Back to the Basics: Before, During & After the Pandemic. Check out Matt's website and follow him on Facebook, Instagram, YouTube, and LinkedIn. Connect with host David Klemt on Instagram and be sure to follow the Bar Hacks IG too. Cheers!
September 28, 2021
Episode 50 with Travis Tober
Episode 50! The only way to celebrate such a big milestone is with an incredible guest. We're excited to bring you Travis Tober of Nickel City and Old Pal. Travis and his partners opened the first Nickel City in Austin in 2017. The Forth Worth location opened its doors during the pandemic in October 2020. Travis then opened Old Pal in Lockhart, TX, just a few months ago. In our 50th episode, Travis explains the difference between a dive bar and a neighborhood bar, and notes that both Nickel City locations are "anytime bars" that welcome everyone. He also shares his hospitality journey, which saw him go from Buffalo, NY, to Florida, Las Vegas, and ultimately Texas; tips for staying on brand; hiring and retaining team members; how the hospitality industry is the entertainment industry; supporting the community during a crazy winter storm; location scouting; how there's no better time to open a bar or restaurant than right now; and much more. This is a huge episode and Travis shares a ton of invaluable information! Follow Nickel City Austin, Nickel City Fort Worth, Old Pal, and Travis Tober on Instagram. Connect with host David Klemt on Instagram and be sure to follow the Bar Hacks IG too. Cheers!
September 14, 2021
Episode 49 with Brooks Quinn
Meet the man who helped Bob Peters light his Garage Bar! Cinematographer Brooks Quinn comes by Bar Hacks to share lighting hacks that will make your photos and videos look professional. Brooks reveals simple money-saving lighting tips and tricks for food and beverage photography and videography; tips for those who want to invest in professional-grade equipment; how to find and hire a pro to take photos and videos for your business; and his connection to Bob Peters. This episode will help you launch your social media, website and promotional imagery to the next level! Brooks also consults on photography and videography, so connect with him on LinkedIn and Instagram. Connect with host David Klemt on Instagram and be sure to follow the Bar Hacks IG too. Cheers!
September 07, 2021
Hurricane Ida Emergency Episode with Eileen Wayner
Hurricane Ida has devastated the South, the destruction reaching up through the Northeast. Tales of the Cocktail CEO Eileen Wayner shares how people can help the city of New Orleans and the hospitality professionals who work and live there. These resources include: Turning Tables, Another Round, Another Rally, World Central Kitchen, Imagine Water Works, and House of Tulip. Eileen Wayner and Neal Bodenheimer will be live in Instagram on Wednesday, September 8, to discuss what's happening in New Orleans. Please make sure you're following Tales of the Cocktail on Instagram to stay current on the situation on the ground and how you can help.
September 03, 2021
Episode 48 with Tales of the Cocktail
Tales of the Cocktail CEO Eileen Wayner drops by the Bar Hacks podcast with TOTC board member and operator Neal Bodenheimer. This year's upcoming Tales is a hybrid digital/in-person event taking place September 20-23. Attendees can expect not only informative education sessions and brand activations but also new elements such as the reinvented Spirited Awards and the all-new Diversity Distilled Career Fair. Click here to register for this year's event. Connect with Eileen Wayner on LinkedIn and Neal Bodenheimer on Instagram. You can also follow Tales of the Cocktail on Instagram, Twitter and Facebook. Connect with host David Klemt on Instagram, and follow Bar Hacks on Instagram and Twitter. On a personal note, the people of New Orleans and Louisiana are in our thoughts as Hurricane Ida made landfall on Sunday.
August 31, 2021
Episode 47 with Tony Abou-Ganim
The legend, the icon, the one and only Tony Abou-Ganim stops by Bar Hacks to chat with co-host David Klemt. The two discuss this year's Helen David Relief Fund at the USBG Foundation fundraising events, Helen David and the Brass Rail's legacy, current drink trends, and more. On September 13, Bally's Atlantic City is hosting a 25-mile bike ride to benefit the Helen David Relief Fund that culminates in a complimentary Team Negroni Lunch and happy hour at Bally's Beach Bar. Follow and connect with Tony Abou-Ganim, the Modern Mixologist, on Instagram, Twitter, Facebook, LinkedIn, and YouTube. Connect with host David Klemt on Instagram, and follow Bar Hacks on Instagram and Twitter. Cheers!
August 24, 2021
Episode 46 with David Allison
The founder of the Valuegraphics Project, David Allison, stops by Bar Hacks to speak with co-host David Klemt about changing how we view the world. Valuegraphics, as the name suggests, studies what we value as humans, going well beyond stereotypical demographics and psychographics. The findings are fascinating and can truly help restaurant, bar and hotel operators understand their guests, what they want, and what will make them come back. Connect with David Allison on LinkedIn, and with Valuegraphics on Instagram and Twitter. Make sure to connect with host David Klemt on Instagram and follow the Bar Hacks IG too. Cheers!
August 17, 2021
Bar Hacks Bonus #18: Feasibility Studies
One of the defining elements of the KRG Hospitality process that sets us apart is our in-depth, hands-on feasibility study. This type of study is crucial for several reasons, which KRG president Doug Radkey explains in this insightful bonus episode.
August 13, 2021
Episode 45 with Bob Peters
Revered bar pro Bob Peters swings by the Bar Hacks podcast to chat with co-host David Klemt about a wide array of topics: his love-hate relationship with the words "pivot" and "layered"; lessons learned over more than two decades behind the bar; hiring and training bar staff; how he always seems to have the coolest new bar equipment, including the new Ripples 2.0 and Stündenglass gravity smoker; Bob's current go-to cocktail, spirit, beer and wine; and so much more. You'll also learn about Bob's exciting new endeavor, CocktailClass.com. You don't want to miss this episode. Strap in—this is a fun one! Check out and follow Bob Peters, his Garage Bar, and CocktailClass.com on Instagram. Connect with host David Klemt on Instagram and be sure to follow the Bar Hacks IG too. Cheers!
August 10, 2021
Episode 44 with Ralph James
Bar Hacks co-host David Klemt speaks with Ralph James, general manager of Larry Flynt's Hustler Club Las Vegas. One of the leaders in the gentlemen's club space, this Vegas venue is where previous guest Alexis Monroe (episode 42) is a VIP bartender and feature performer. Ralph shares the struggles Hustler Club Las Vegas faced during the height of the pandemic, hiring for staff and management, the pivots that kept the club going, the return of guests, promotions and upcoming events, and more. Click here to connect with Ralph on Instagram, follow Hustler Club Las Vegas on IG as well, and be sure to visit the club's website (NSFW, of course). Connect with host David Klemt on Instagram and be sure to follow the Bar Hacks IG too. Cheers!
August 03, 2021
Episode 43 with Zecheriah Lord
When Zechariah Lord moved on from his professional football career (he played in the NFL, XFL and AFL), he entered Las Vegas nightlife. Now, he's a partner and the Chief Marketing Officer of upscale and award-winning cannabis dispensary Jardín in Las Vegas. Zechariah and Bar Hacks co-host David Klemt discuss the cannabis industry's many challenges—including taxes and finances—as well as opportunities in this new space, community support, breaking through the taboos associated with cannabis, and more. Connect with Jardín on Instagram, Twitter and Facebook, and with host David Klemt on Instagram. Cheers!
July 27, 2021
Bar Hacks Bonus #17: The Seven Cs
Want to build a badass team? A crucial step is effective onboarding, and a vital element of that process is the Seven Cs. KRG Hospitality president and Bar Hacks co-host Doug Radkey explains each of the Seven Cs and how they'll help you build a winning team. It's interesting how if you take the time to put systems in place and hire the right people, many operational and labor issues seem to disappear... Cheers!
July 23, 2021
Episode 42 with Alexis Monroe
How often do you discuss finances with your employees? As an operator or manager, an important element of leadership is making sure your team members know about saving money and paying taxes. That's just one topic co-host David Klemt and guest Alexis Monroe discuss on this episode. The two also talk about Alexis featuring dancing at some of the biggest gentlemen's clubs in Las Vegas and across the nation, VIP bartending at Hustler Las Vegas, how management can make performers and employees feel more comfortable working in the midst of a pandemic, and more. Connect with Alexis Monroe on Instagram, with the Bar Hacks podcast on Instagram and Twitter, and with host David Klemt on Instagram. Cheers!
July 20, 2021
Bar Hacks Bonus #16: Labor Shortage
Why should anyone want to work for you? Doug Radkey, president of KRG Hospitality, addresses the labor shortage, putting a stop to using the pandemic as an excuse for struggling to fill jobs, and the disservice you're doing to yourself with generic job ads. Doug provides tips for supercharging your job listings, winning the war for talent, creating an onboarding process, and building a diverse and inclusive team that will strengthen your operation and the industry as a whole.
July 16, 2021
Episode 41 with David Peterson of Dueling Axes
David Peterson, general manager at the Las Vegas location of Dueling Axes, drops in to discuss what sets this axe-throwing business apart from the competition with Bar Hacks co-host David Klemt. Peterson talks with David about this unique venue located inside a larger one-of-a-kind venue, Area15. Axe throwing has proven to be wildly popular (and therefore profitable) and Dueling Axes Las Vegas, measuring 6,700 square feet and featuring 18 lanes (four of which are VIP), embodies the Vegas approach to all experiences: go big or don't bother. Check out Dueling Axes on Instagram, Twitter, Facebook, YouTube, and their website. Connect with the Bar Hacks podcast on Instagram and Twitter, and connect with host David Klemt on Instagram. Cheers! For the recap article of this episode, click here. Note: Some of the audio is somewhat muffled, a byproduct of recording remotely that sometimes occurs. Our apologies! The information David Peterson shares is definitely worth your patience if you're interested in opening an axe-throwing venue or adding axe throwing to your existing business.
July 13, 2021
Episode 40 with Trevor Schneider
We're excited to present episode 40! For the big four-oh we speak with Trevor Schneider, the United States Reyka Vodka brand ambassador. Trevor shares what sets Reyka apart from other vodkas and brands, lessons learned during a career in which he worked at several types of bars throughout New York City, surviving the weeds with the Bartender Ballet, his preferred Espresso Martini recipe, vodka infusions, and more! Be sure to connect with Trevor on Instagram and with Reyka Vodka on Instagram, Twitter and Facebook. Connect with with the Bar Hacks podcast on Instagram and Twitter, and connect with host David Klemt on Instagram. Cheers!
July 08, 2021
Bar Hacks Bonus #15: Inclusive
KRG Hospitality president Doug Radkey addresses leading an inclusive operation. To do so successfully, you need to go beyond the starting point of hiring people with diverse backgrounds, cultures, and lifestyles.
July 02, 2021
Episode 39 with Anthony Bohlinger
Anthony "Terry" Bohlinger, national brand ambassador for new William Grant & Sons whiskey brand Fistful of Bourbon, drops by Bar Hacks. Terry talks with podcast co-host David Klemt about launching a brand during a pandemic, representing an irreverent brand that doesn't take itself too seriously, the hilarious videos Fistful of Bourbon created to introduce the brand, lessons learned during his journey in hospitality, and more. Link with Terry on Instagram, and connect with Fistful of Bourbon on Instagram, Twitter and Facebook. Connect with with the Bar Hacks podcast on Instagram and Twitter, and connect with host David Klemt on Instagram. Cheers!
June 29, 2021
Episode 38 with Rahul Faria
Bar Hacks host David Klemt sits down with Rahul Faria, president of One Oak Construction operating out of Ontario, Canada. One Oak specializes in restaurant construction and Rahul is also the host of his own podcast, Build Our Future. Rahul shares red flags to be aware of when selecting a contractor, tips for the construction process, building green and other construction trends he's seeing, and more. Connect with Rahul on LinkedIn, check out One Oak Construction's website, LinkedIn page and Instagram. Connect with with the Bar Hacks podcast on Instagram and Twitter, and connect with host David Klemt on Instagram. Cheers!
June 22, 2021
Episode 37 with Karl Travis
Karl got his start in hospitality as a busser. He worked his up through every role, at one point investing in a restaurant in Whistler, British Columbia, Canada. Ultimately, he would become an interior designer who specializes in restaurants, QSRs, hotels and senior living. Karl, now a partner at Hager Design International, stopped by Bar Hacks to chat with host David Klemt about his journey in hospitality, making the most of the relationship with a designer, design trends, sustainable renovation, and much more. Connect with Karl on LinkedIn and follow Hager Design on LinkedIn, Instagram, Twitter and Facebook. Connect with with the Bar Hacks podcast on Instagram and Twitter, and connect with host David Klemt on Instagram. Cheers!
June 15, 2021
Episode 36 with Jordan Bushell
Global Ambassador and engaging educator for storied brand Hennessy, Jordan Bushell, swings by Bar Hacks to chat with host David Klemt. When he attended a bartending class with a buddy he had no idea it would lead to celebrating three major Hennessy milestones over the course of a decade. The two talk about Master Blender's Selection No. 4, how to share Cognac knowledge with bar teams and consumers, menu tricks, and much, much more. Make sure you connect with Jordan on Instagram and LinkedIn. Connect with with the Bar Hacks podcast on Instagram and Twitter, and connect with host David Klemt on Instagram. Cheers!
June 01, 2021
Bar Hacks Bonus #14: Self Learning
Knowing that you don't know it all opens up your world and makes you a better leader. There's a reason big brands and successful entrepreneurs view problems as opportunities to learn. KRG Hospitality president Doug Radkey explains how seeking out knowledge, experiences and opportunities to learn makes you a better operator, keeps you sharp, helps you better relate to and mentor others, and improves your business in every way. Happy Bonus Friday!
May 21, 2021
Episode 35 with Doug Radkey
Co-host David Klemt sits down with KRG Hospitality founder and creator of Bar Hacks Doug Radkey to talk about his journey into hospitality, his passion for consulting and helping people realize their hospitality dreams, and why the KRG Momentum program is perfect for some clients. You don't want to miss this one! Connect Doug on Instagram, Twitter, Facebook and LinkedIn, the Bar Hacks podcast on Instagram and Twitter, and David on Instagram and LinkedIn. Cheers!
May 18, 2021
Bar Hacks Bonus #13: Confidence
How comfortable are you with saying the following: "I don't know"? Do you think you have a growth-based mindset or a fixed mindset? KRG Hospitality president Doug Radkey discusses confidence and the impact it has on your ability to lead effectively. Cheers!
May 14, 2021
Episode 34: Looking Back, Pt. 1
Bar Hacks co-host David Klemt has done 21 podcast episodes so far. If you had told him he would be hosting a podcast in 2021, he wouldn't have believed you. We hope you've enjoyed his episodes so far! In this episode, we take a look back at David's first five Bar Hacks episode, featuring: Jared Boller talking about lessons learned working behind the bar in NYC and taking a culinary approach to cocktails, Kelley Jones speaking about giving back to the community during the pandemic, 86 Politicians co-founders Yan Agaev and Holly Tripp on the challenges operators faced across the country and holding politicians accountable, Joann Spiegel on the global phenomenon that is the Miracle pop-up promotion, and David "Rev" Ciancio on social media, listings management, owning your guests, and first-party vs. third-party delivery. Connect with with the Bar Hacks podcast on Instagram and Twitter, and connect with host David Klemt on Instagram. Cheers!
May 11, 2021
Bar Hacks Bonus #12: Self Care
KRG Hospitality president Doug Radkey shares his thoughts on one of the most crucial elements of operating a business in the hospitality industry. Hint: He's not talking about menus, marketing or making money.
May 07, 2021
Episode 33 with Chef Brian Duffy
Chef Brian Duffy pops into the Bar Hacks podcast to speak with host David Klemt about a wide range of topics. The two discuss the impact of the pandemic; themed restaurants, bars and menus; the labor shortage; training and retaining staff; some of Chef Duffy's projects, including World Chef; and much, much more. Buckle up and enjoy the ride! Make sure to connect and keep up with Chef Duffy on Instagram, Twitter, and Facebook, and subscribe to his Duffified Live podcast (and ours!). Connect with the Bar Hacks podcast on Instagram and Twitter, and connect with host David Klemt on Instagram. Cheers!
May 04, 2021
Bar Hacks Bonus #11: Winning Characteristics
What influences how we perceive a restaurant or bar operation as winning? Doug Radkey, president of KRG Hospitality, has some answers. As he has learned from over a decade of working with restaurants and bars, successful operations share common winning characteristics. Cheers!
April 30, 2021
Episode 32 with Michael Toscano
Woodford Reserve brand ambassador Michael Toscano stops by to talk about the Kentucky Derby, crafting the perfect Mint Julep, maximizing the operator-brand-rep relationship, and more. To add Woodford Reserve Derby cocktails to your menu—including Michael's Mint Julep from this episode—visit the KRG Hospitality website. Connect with Michael and Woodford Reserve on Instagram. To connect with with the Bar Hacks podcast, visit @barhacks, and connect with David at @david.ex.machina. Cheers! Note: We encountered some audio issues during recording but this conversation was too good for us to put on the shelf. Trust us, this episode is worth the listen!
April 27, 2021
Bar Hacks Bonus #10: Patio Season
Your patio is worthy of real investment. It's not enough to just wipe down tables and sweep the area. Doug Radkey lays out how to create an energetic, revenue-generating patio space that leverages pent-up consumer demand. Don't miss this important bonus episode!
April 23, 2021
Episode 31 with Ted Fleming
Ted Fleming, entrepreneur and CEO and founder of Partake Brewing, stops by the Bar Hacks podcast to talk with host David Klemt. The two discuss the founding of Partake Brewing, the importance and growth of the non-alcohol beer category, how operators can succeed with non-alc, advice for entrepreneurs, and more. Visit the Partake Brewing website to learn more, and connect with Partake on Instagram, Twitter and Facebook. To connect with with the Bar Hacks podcast, visit @barhacks, and connect with David at @david.ex.machina. Cheers!
April 20, 2021
Bar Hacks Bonus #9: Flexibility
KRG Hospitality president Doug Radkey explains why success in the New Normal Era of hospitality requires owning the entire guest journey, frictionless omni-channel experiences, and other elements of a flexible approach to business.
April 16, 2021
Episode 30 with Cynthia Penner
Have you ever wondered what it's like to work with a designer to bring your restaurant or bar to life? Wonder no more! Host David Klemt sat down with Cynthia Penner, co-founder of Box Interior Design, to learn how to maximize the relationship between operator and designer. The two discuss guiding a client's vision out of their minds and into the real world, design trends, Instagrammable design features, and much more. Connect with Cynthia on LinkedIn, and connect with Box Interior Design on LinkedIn and Instagram. To connect with with the Bar Hacks podcast, visit @barhacks, and connect with David at @david.ex.machina. Cheers!
April 13, 2021
Bar Hacks Bonus #8: Brand Guide
Your brand is how your target audience perceives your restaurant or bar. Doug Radkey challenges you to gather your marketing and branding materials, press play, and listen along to this week's bonus episode. Commit to delivering on a strong brand promise in 2021!
April 09, 2021
Episode 29 with Luke Elvy
Golf is experiencing a boom and savvy operators—particularly those running eatertainment venues—can capitalize. Luke Elvy, PGA Tour broadcaster, voice of the game PGA Tour 2K21, and vice president of media at aboutGOLF, stopped by the podcast on his way to the Masters at Augusta National. After trying out an aboutGOLF simulator for himself, he became one of the brand's ambassadors. Shorty thereafter, he became their VP of media. Luke and David talk about the "Mercedes" of golf simulators, how investing in them can pay off for operators, and more. Visit aboutGOLF to learn more about their simulators, check out their aG Locker app on the Apple App Store, and follow Luke on Twitter as he covers the Masters. To connect with with the Bar Hacks podcast, visit @barhacks, and connect with David at @david.ex.machina. Cheers!
April 06, 2021
Bar Hacks Bonus #7: Innovative Leadership
What is innovative leadership? It's confidence in your abilities and your team, knowing when to get out of the way, and the culmination of other concepts Doug Radkey has explained in previous Bar Hacks Bonus episodes. Today, he ties it all together. Cheers!
April 02, 2021
Episode 28 with Tim Rita
Lyre's Spirits crafts alcohol-free spirits that masterfully mimic their full-proof counterparts. Host David Klemt sits down with Lyre's brand ambassador, bartender and buddy Tim Rita to chat about the brand. In this episode you'll learn about one of the fastest-growing brands in one of the fastest-growing beverage categories. Connect with Tim Rita on and Lyre's on Instagram. For the alcohol-free Mai Tai mentioned on the podcast, click here. To connect with with the Bar Hacks podcast, visit @barhacks, and connect with David at @david.ex.machina. Cheers!
March 30, 2021
Bar Hacks Bonus #6: Decision Making
We make thousands of decisions every day, from the simple to the complex and everything in between. Doug Radkey shares his insights into clearly and confidently making decisions for your business.
March 26, 2021
Episode 27 with Armon Noori
It's tax season and hospitality industry professionals have unique needs. Luckily, we have unique industry friends! Host David Klemt speaks with Armon Noori, an incredible Las Vegas bartender who also has a finance degree and an entrepreneurial spirit. Armon opened a tax preparation and financial services company called Industry Financial Services this with the mission of helping his fellow industry peers. Go to www.IFSLV.com today and start your tax return. Connect with Industry Financial Solutions on Instagram and Facebook. To connect with with the Bar Hacks podcast, visit @barhacks, and connect with David at @david.ex.machina. Cheers!
March 23, 2021
Bar Hacks Bonus #5: Soft Openings
Happy #BonusFriday! On today's episode, Doug Radkey shares the ins and outs of soft openings. We only get one shot at making a great impression...but the soft opening gives us the chance to fine tune that impression. Cheers! Visit KRG Hospitality to learn more!
March 19, 2021
Episode 26 with Katie Stryjewski a.k.a. Garnish Girl
The Garnish Girl herself, Katie Stryjewski, dropped by the Bar Hacks podcast to talk with host David Klemt. Katie talks about her new book Cocktails, Mocktails, and Garnishes from the Garden, available today! This book is loaded with delicious recipes along with helpful information to elevate your drinks and grow your own ingredients and garnishes. Katie shares some of her favorite drinks, photography and social media tips, edible flowers, and more! Make sure to connect with Katie on Instagram, bookmark her Garnish Blog, and pick up her new book today! To connect with with the Bar Hacks podcast, visit @barhacks, and connect with David at @david.ex.machina. Cheers!
March 16, 2021
Bar Hacks Bonus #4: Acceptance
It's #BonusFriday! The president of KRG Hospitality, Doug Radkey, addresses acceptance for change, the New Normal, and one another's differences.
March 12, 2021
Episode 25 with Megan Breier
Happy International Women's Day! One of our favorite people in the industry—and in life in general—popped by to speak with Bar Hacks host David Klemt. Megan Breier is one of the most engaging, entertaining and knowledgeable educators in the hospitality and spirits industries. In this episode, Megan explains what sets Maker's Mark apart from other bourbons, some of the amazing activations she's executed, Private Selection, Maker's 101, Margie Samuels' contributions to the brand and industry, and more. Make sure to connect with Megan on Instagram and LinkedIn, and click here to learn more about Maker's Mark. To connect with with the Bar Hacks podcast, visit @barhacks, and connect with David at @david.ex.machina. Cheers! Sponsorships: off for this episode
March 08, 2021
Bar Hacks Bonus #3: Simplification
Doug Radkey, president of KRG Hospitality, addresses a "simple" question: "Is your vision for your restaurant or bar's systems complex or simplified?" Cheers!
March 05, 2021
Episode 24 with Joel Montaniel
We have a big one for you! SevenRooms co-founder and CEO Joel Montaniel stopped by to chat with host David Klemt about how the platform can save operators money and generate big revenue. The two talk about the guest journey, third-party versus direct delivery, the power of automated but personal marketing, St. Patrick's Day, and more! There are some clicks and pops in this episode that couldn't be edited out but trust us, this episode is worth dealing with some minor audio imprefections. Click here to learn more about SevenRooms and what they can do for your business, and connect with SevenRooms on LinkedIn, Facebook, Twitter and Instagram. To connect with with the Bar Hacks podcast, visit @barhacks, and connect with David at @david.ex.machina. Cheers!
March 02, 2021
Episode 23 with Elise Cordell
In this episode, host David Klemt speaks with the National Manager of Trade Engagement and Events for Champagne at Pernod-Ricard, Elise Cordell. Outside of their respective houses, not many people know more about Perrier-Jouët and G.H. Mumm than Elise. She and David talk about the differences between the houses, staff training, succeeding with Champagne, virtual events, and much more. Sparkling wine is expected to have a big moment in 2021, so don't miss out on this awesome episode. Connect with Elise on Instagram at @elisecordell and learn directly from her through fun and educational virtual events at the Just Add Champagne website. To connect with with the Bar Hacks podcast, visit @barhacks, and connect with David at @david.ex.machina. Cheers!
February 23, 2021
Bar Hacks Bonus #2: Building Connection
Weekend inspiration! KRG Hospitality president Doug Radkey talks about connection, ghost kitchens, the Roaring '20s, and hybrid business models. Cheers!
February 19, 2021
Episode 22 with Kermit Lowry
Bar Hacks host David Klemt talks with guest Kermit Lowry about Table Tap, pioneers in the self-pour space. Kermit provides insight into this profit-generating tech, including: the best-performing Table Tap beers, upfront costs, why operators need to seriously consider adding self-pour to their business, and other beverages Table Tap can serve. Connect with Kermit Lowry on LinkedIn and learn more about TableTap at https://thetabletap.com/. To connect with with the Bar Hacks podcast, visit @barhacks, and connect with David at @david.ex.machina. Cheers!
February 16, 2021
Bar Hacks Bonus #1: Strategic Clarity
It's our first-ever bonus episode! We'll be releasing one every Friday to motivate and inspire you as you head into the weekend. KRG Hospitality president Doug Radkey talks about strategic clarity in today's bonus. Cheers!
February 12, 2021
Episode 21 with Tiffany Yarde
David sits down to chat with SHOKI founder Tiffany Yarde. SHOKI is an alcohol-free beverage made with Afro-Caribbean flavors and spices that comes in a variety of expressions, such as the hibiscus-forward Ruby Spice. A trip to Ghana inspired Tiffany to leave the corporate world behind and bring a truly unique beverage brand to market, launching in September of 2020. Tiffany and David discuss what sets SHOKI apart from other beverages, alcohol-free alternatives, how operators can help small brands and vice versa, and the cannabis industry. Connect with SHOKI on Instagram at @tribeshoki and learn more about SHOKI at https://shokifree.com. To connect with with the Bar Hacks podcast, visit @barhacks, and connect with David at @david.ex.machina. Cheers!
February 09, 2021
Episode 20 with Vance Henderson
Host David Klemt kicks back and talks with Vance Henderson, national brand ambassador for Hendrick's Gin. Before joining William Grant & Sons, Vance tended, managed and operated bars for several years. He proved himself at WG&S with Drambuie and then moved to Monkey Shoulder before taking on his role at Hendrick's. He shares details of the brand-new Hendrick's Lunar, his thoughts on branding, his best tips for hiring, and much more. Connect with Vance on Instagram at @vtwiseguy and with Hendrick's at @hendricksgin. To connect with with the Bar Hacks podcast, visit @barhacks, and connect with David at @david.ex.machina. Cheers!
February 02, 2021
Episode 19 with Susie O.
We have another fun one for you! Host David Klemt sits back and chats with Susie O., a friend, social media consultant, travel blogger and freelance industry writer. Susie operates the SusieDrinks Instagram channel and Susie Drinks Dallas website. She shares inventive (and beautiful) cocktail recipes and photos for at-home bartenders and also travels throughout the county, documenting her drinking adventures for all to see. In this episode of Bar Hacks, Susie shares social media and F&B photography tips, her prediction for a spirit that will be hot this year, and the two talk about the bars and restaurants they're looking forward to visiting when things return to a semblance of "normal." connect with Susie on Instagram at https://www.instagram.com/susiedrinks/ and check out her http://www.susiedrinksdallas.com/. To connect with with the Bar Hacks podcast, visit https://www.instagram.com/barhacks, and connect with David at https://www.instagram.com/david.ex.machina. Cheers!
January 26, 2021
Episode 18 with Mike Bausch
Award-winning pizzaiolo Mike Bausch, owner of the multi-unit Andolini's Pizzeria in Tulsa and author of the book "Unsliced," sits down to talk with Bar Hacks host David Klemt about leadership, setting aside ego, adapting to survive during the Covid-19 pandemic, how to form relationships with banks, and more. In this episode, listeners will learn about Mike's systematic approach to solving problems, which is also outlined in his book. To connect with Mike and learn more, visit https://unslicedbook.com/. To connect with with the Bar Hacks podcast, visit https://www.instagram.com/barhacks, and connect with David at https://www.instagram.com/david.ex.machina. Cheers!
January 19, 2021
Episode 17 with 86 Politicians, Pt. 2
Part two of host David Klemt's talk with bar operator Yan Agaev and bartender Holly Tripp, founders of 86 Politicians. Learn more about 86 Politicians at https://www.thecitizenlobby.com/about and connect with Yan Agaev on Instagram at https://www.instagram.com/the_barchitect/, with Holly Tripp at https://www.instagram.com/hollytripp2.0/, with the Bar Hacks podcast at https://www.instagram.com/barhacks, and David at https://www.instagram.com/david.ex.machina. Cheers!
January 12, 2021
Episode 16 with 86 Politicians, Pt. 1
Part one of host David Klemt's conversation with bar operator Yan Agaev and bartender Holly Tripp. Yan, fed up with how elected officials have continually damaged the hospitality industry throughout the Covid-19 pandemic, posted a video shot and edited by Holly that spread across social media like wildfire. The duo founded 86 Politicians, a peaceful grassroots movement intended to hold politicians accountable for the harm they've caused the industry and their inaction on targeted financial relief. Learn more about 86 Politicians at https://www.thecitizenlobby.com/about and connect with Yan Agaev on Instagram at https://www.instagram.com/the_barchitect/, with Holly Tripp at https://www.instagram.com/hollytripp2.0/, with the Bar Hacks podcast at https://www.instagram.com/barhacks, and David at https://www.instagram.com/david.ex.machina. Cheers!
January 12, 2021
Episode 15 with Kelley Jones
Host David Klemt sits down with revered industry expert Kelley Jones to discuss Hope for the City, a nonprofit he helped create that has provided more than nine million pounds of food for those in need. They also talk about the differences between Las Vegas and Miami in terms of responses to Covid-19, dealing with rules imposed on restaurants, and more. Learn more about Hope for the City at https://hopeforthecity.tv and connect with Kelley Jones on Instagram at https://www.instagram.com/kelleyjoneshospitality/, with the Bar Hacks podcast at https://www.instagram.com/barhacks, and David at https://www.instagram.com/david.ex.machina. Cheers!
January 05, 2021
Episode 14 with Joann Spiegel
And we're back! We hope you've had a fantastic holiday season. In this episode, host David Klemt speaks with Joann Spiegel to dive deep into the global phenomenon that is Miracle, the annual Christmas-themed cocktail pop-up event. Back in 2014, nobody predicted how successful or expansive this event would become. Miracle has transformed into a juggernaut that involves months of careful planning, cocktail creation, logistics, partner liaisons, and much more behind-the-scenes preparation. The end result is a profitable and memorable pop-up that runs for 35 to 40 days. Operators interested in participating in 2021 should begin the application process now. Connect with Miracle on Instagram at https://www.instagram.com/miraclepopup, with the Bar Hacks podcast at https://www.instagram.com/barhacks, and David at https://www.instagram.com/david.ex.machina. Cheers!
December 29, 2020
Episode 13 with David 'Rev' Ciancio
Hospitality marketing guru, tech evangelist, and burger, steak and French fry aficionado David 'Rev' Ciancio sits down with Bar Hacks host David Klemt to talk about restaurant and bar search, listings management, reputation and brand management, why operators need to own their guest data and journey, and how to make first-person delivery work. Connect with Rev on Instagram at https://www.instagram.com/revciancio, with the Bar Hacks podcast at https://www.instagram.com/barhacks, and David at https://www.instagram.com/david.ex.machina. Cheers!
December 15, 2020
Episode 12 with Jared Boller
The new host of the Bar Hacks podcast chats with Jared Boller, Canadian National Whiskey Ambassador at Proximo Spirits. Tending bar gave him the opportunity to live, work and travel around the world. Currently, he represents brands like Bushmills and Proper No. Twelve at Proximo Spirits in Canada. Jared discusses his journey through the world of hospitality and how operators can benefit more from working with brand ambassadors. Connect with Jared on Instagram at https://www.instagram.com/whiskeycoach, with the Bar Hacks podcast at https://www.instagram.com/barhacks, and David at https://www.instagram.com/david.ex.machina. Cheers!
December 08, 2020
Episode 11 - Introducing the New Host of Bar Hacks
Doug Radkey, the president of KRG Hospitality and author of the book Bar Hacks announces a new addition to the team. KRG Hospitality is expanding, bringing on an industry journalist and veteran to serve as the new host of the Bar Hacks podcast, content curator, and director of business development. Find out who it is, what's planned for the pod, and more!
December 01, 2020
Pt. 2 - Developing an Epic Beverage Program
The food & beverage industry has changed. How consumers interact with restaurants and bars and even beverages...has changed. While dining-in at a restaurant or sitting-up at a bar with a drink in your hand will eventually come back; the Covid-19 pandemic has shown us other opportunities found behind the bar. Beverages still hold a key to a venues level of success and will be arguably more important now than ever before. This two-part episode will walk though the fundamentals of an epic beverage program while showing you real-world solutions, technology, and trends that will help you elevate your revenue, profits, and guest sentiment in a post-pandemic world! Show notes: Link to pre-order the noted new book titled "Hacking the New Normal" is here: https://www.amazon.com/Hacking-New-Normal-Hospitality-Industry-ebook/dp/B08LQTWL7M
October 28, 2020
Pt. 1 - Developing an Epic Beverage Program
The food & beverage industry has changed. How consumers interact with restaurants and bars and even beverages...has changed. While dining-in at a restaurant or sitting-up at a bar with a drink in your hand will eventually come back; the Covid-19 pandemic has shown us other opportunities found behind the bar. Beverages still hold a key to a venues level of success and will be arguably more important now than ever before. This two-part episode will walk though the fundamentals of an epic beverage program while showing you real-world solutions, technology, and trends that will help you elevate your revenue, profits, and guest sentiment in a post-pandemic world!
October 19, 2020
Pt. 2 - Starting a Bar or Restaurant During a Pandemic
While the world around us has changed and while some of our favorite local bars & restaurants have closed their doors or are facing financial uncertainty – there is still opportunity for investment with new concepts and new emerging brands in the current climate or in a "post-pandemic" world. This two-part episode with Doug Radkey of KRG Hospitality and Bar Hacks - will walk through the characteristics and fundamentals needed to win in the new era that’s upon us. From food & beverage trends, consumer sentiment, integrated technology, and strategic planning – starting a bar or restaurant right now shouldn’t be an after-thought. The opportunity is RIGHT NOW to hit the reset button and to start leading the way! Grab your pen & notepad and have a listen! Show Notes: Bar & Restaurant Start-Up Cost Guide https://gallery.mailchimp.com/b497f73ba3d62110119e31104/files/54803e45-5720-482e-8111-750320bfdd4b/KRG_2020_Start_Up_Cost_Guide.pdf
October 13, 2020
Pt. 1 - Starting a Bar or Restaurant During a Pandemic
While the world around us has changed and while some of our favorite local bars & restaurants have closed their doors or are facing financial uncertainty – there is still opportunity for investment with new concepts and new emerging brands in the current climate or in a "post-pandemic" world. This two-part episode with Doug Radkey of KRG Hospitality and Bar Hacks - will walk through the characteristics and fundamentals needed to win in the new era that’s upon us. From food & beverage trends, consumer sentiment, integrated technology, and strategic planning – starting a bar or restaurant right now shouldn’t be an after-thought. The opportunity is RIGHT NOW to hit the reset button and to start leading the way! Grab your pen & notepad and have a listen!
October 05, 2020
Episode 6 w/ David Klemt
On this episode of the Bar Hacks podcast, we talk Las Vegas, Covid-19, Wynn Resorts, and the immediate future of the spirits business and what you should consider at your venue with bar, beverage, and nightlife editor & reporter – David Klemt. Vegas as you can imagine and have likely heard, has been hit hard by the pandemic (like many of you here and other areas around the world). But it is a town obviously built around international travel, tourism, and hospitality. David shares his story on becoming an editor & content curator in this industry along with some candid insight on current life in Las Vegas. Want to connect with David – you can find him on Linkedin at https://www.linkedin.com/in/davidklemt/ or on Instagram https://www.instagram.com/david.ex.machina
May 12, 2020
Episode 5 - Guest Experience or Tolerance w/ Marc Gordon
Guest experience or guest tolerance? The Bar Hacks Podcast welcomes Marc Gordon who discusses how bar & restaurant brands can navigate guest expectations and what you should consider now and moving forward in how you communicate with your customers. Marc is an award winning keynote speaker, is the only speaker in his field to have keynoted the World Management Forum in Tehran, Iran, and is an internationally recognized thought leader in the field of customer experience with over 25 years of marketing and sales experience in a number of diverse industries. Marc has also been referred to as “Canada’s marketing superstar” by the Oprah Winfrey Network and is someone who regulary shares his thoughts on topics such as the boycotting of brands, customer service within the airline & hospitality industry, and on companies such as Facebook and Starbucks on numerous television & radio shows. Reach out to Marc and his agency at www.marcgordon.ca
April 29, 2020
Episode 4 - Finding Opportunity w/ Dan Vander Mey
Today’s episode will focus on planning and ways for you to vision opportunity within your bar or restaurant – getting those visions on to paper in an organized method. The guest who is joining me today is Dan Vander Mey, a restaurant consultant from central Florida who is known for turning around struggling businesses, training and energizing staff, reducing costs, and improving your bottom line. To connect with Dan, you can find him at https://www.allprocoaches.net/ or on Linkedin and Facebook.
April 28, 2020
Episode 3 - Better Beer w/ Steve Riley
Bar Hacks Podcast Episode 3 with Steve Riley of BetterBeer.com goes deep into ways restaurants & bars can maximize their draught beer system, what to consider prior to shutting down their beer system, and how to re-open their draught beer system after it’s been closed down. Steve Riley started in the restaurant business 25+ yrs ago working in every position, different concepts and cities. Along the way, he was on several opening teams & rebounded several struggling stores as a GM. Since leaving operations in 2000 he has been a teacher/curriculum developer at George Brown College, an industry consultant, and he owned a draught service company for four years. In 2009, Steve proudly passed both his BJCP exam and his Certified Cicerone™ exam where he became the first person in Canada to hold both beer credentials at the same time. He launched www.BetterBeer.com – a Draught Quality Certification Program the same year and has been expanding nationwide ever since!
April 22, 2020
Episode 2 - Bar & Restaurant Marketing w/ Erik Shellenberger
My guest Erik Shellenberger lives & breathes bar & restaurant marketing, bringing years of experience, being the CEO of Bar Marketing Basics, a results driven agency where they create marketing campaigns surrounding SEM and SEO solutions. With a decade of corporate marketing experience, he has gone from student to teacher and has quickly grown his client base from his home town of Scottsdale AZ to across the nation with clients as far away as the east coast. Erik is also an engaging speaker and is the author of two books: "Restaurant & Bar Marketing; The no bulls#it guide to improving guest counts" and "Restaurant & Bar Marketing II - Hacking Human Nature" which can be found on Amazon. This episode of Bar Hacks features Erik discussing how bars & restaurants can navigate online marketing methods such Google, Trip Advisor, and Yelp - both now and post-pandemic in addition to other digital marketing efforts to gain a competitive edge. Have a listen! Connect with Erik at www.barmarketingbasics.com
April 19, 2020
Episode 1 - Bar & Restaurant 2.0
Episode 1 - Bar Hacks Podcast with Doug Radkey - The President of KRG Hospitality and the author of the book Bar Hacks. This episode introduces the series and dicusses the key points surrounding the Covid-19 Pandemic and how bars & restaurants will need to adapt - setting up topics of discussion for future episodes on how to develop bar & restaurant 2.0
April 11, 2020