BizNation

I’ve been hanging to do this episode, I knew the day was coming. Victoria is back in business and it’s been a massive week, last week for many small business owners. The doors to many have reopened, and with only 5 weeks until Xmas, this is going to be one EPIC time to cherish and drive us forward into 2021.

Today’s episode is sponsored by “Spend with us”, THE platform to purchase your Xmas gifts from over 600 rural and regional businesses from Australia’s premier online marketplace for rural and regional businesses. Giving you great options for some or all your Xmas gifts, including site wide gift cards! Visit spendwithus.com.au and link is also in today’s show notes.

It’s been well overdue to have my biz-buddy and friend Joe Cimino on the show. Joe did a complete 180 on his career over 12 months ago, when he hung up his tie and donned his toolbelt. Joe is everyone’s favourite handyman after many years of helping people achieve their real estate dreams, he now renovates their homes and changes their lives once again.

If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!

Here is the episode breakdown:

Time  Topic

1.03  Joe’s journey in real estate

4.08  How did you manage staff in your real estate business

6.30  Family business with team as part of the family

8.36  What brought the decision to change careers

13.17  Are you the cleanest tradie in Bunnings?

14.04  Sandra’s (Joe’s Wife) cleaning preference

15.02  Change of hours, means having family dinners

16.00  What's been the hardest challenge of starting the business

18.05  Referrals & the importance of the human tradesman

21.05  Marketing, online, social media, vs picking up the phone

22.30  Project challenges, processes are the same

24.59  What has been the biggest difference in operating each business

27.35  Mentally switching off and the shift to another type of stress

30.10  What’s your COVID positive take away?

34.33  What can a business do to bounce back from COVID

How to find Joe:

In today’s episode we chat about domain name registration and also having a business website online. These 2 critical pieces of the business puzzle can be overlooked with the popularity of social media.

If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!

Here is the episode breakdown:

Time  Topic

1.13  Online on social media does not fully compensate for a website

2.13  Domain name registration all the pieces

5.19  Where to go for a domain name

6.10  .com.au rules to follow, legally owned name

6.35  Business website vs social media presence

7.00  Size of the website options

7.22  Think about what you want in your website

7.50  Website options, DIY or Developer

8.10  DIY, building your own site - key points to consider

10.41  Using a Website Developer - the real truth

12.12  DIY parts I forgot to tell you - Wordpress

13.03  DIY content & images supplied by you and learning this

13.32  Developer will help you build everything

14.25  Time, your time vs cost

15.25  Cost guide vs getting what you pay for

16.29  Start planning your website and research the project

17.58  Tie in your branding through all your platforms

18.38  Where to find my website developer - see below

19.27  Join the Facebook Group - see details below

Sharing my Website Developer:

Jarryd - https://www.jpwebdevelopment.com/

How can you find us:

In this 2 part episode we dive into Facebook advertising, reach, audiences, the Facebook Pixel details and also and not forgetting chat marketing. Covering details of all of this wasn’t something we could compress and we really could have chatted all day about it. Dan has such a wealth of knowledge to share on these topics, instead of one large episode we have broken it into 2 and with both launched to you now, no suspense necessary.

If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!

Here is the episode breakdown:

Time  Topic

0.35  The inside of social media audiences

3.22  The Facebook Pixel, what does it mean

6.25  No plan to advertise now, still get the Pixel

7.12  How do businesses know when their ads are working

13.01  Facebook chat, and chat bots in general

15.25  ManyChat, a great chat bot option

17.34  24 hour rule of chat messaging

20.03  Email open rates and click through rates vs messenger

21.10  Facebook and Instagram merging messages

24.20  WhatsApp encrypted, purchased by Facebook

25.30  Dan’s positive take away from COVID

30.34  Where can we find you

Where to find Dan:

In this 2 part episode we dive into Facebook advertising, reach, audiences, the Facebook Pixel details and also and not forgetting chat marketing. Covering details of all of this wasn’t something we could compress and we really could have chatted all day about it. Dan has such a wealth of knowledge to share on these topics, instead of one large episode we have broken it into 2 and with both launched to you now, no suspense necessary.

If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!

Here is the episode breakdown:

Time  Topic

1.28  Where should businesses start when it comes to Facebook Advertising

9.15  Think of the customer and the messaging

10.41  What can businesses be doing now to take advantage of advertising

Where to find Dan:

Following on from recent episodes 22 & 24 surrounding hiring team members, Anne Dobson joins us for this amazing insight into the human language. We step through in this episode how we can best use this to manage our staff. This will apply to running smooth meetings, setting the correct expectations, right through to our base principles of vision and mission statements in our business.

We are going to explore 3 key topics and many things in between:

1. Setting Correct Expectations
   
2. Vision & Mission Statements
   
3. Smooth Meetings
   

If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!

Here is the episode breakdown:

Time  Topic

1.30  How do behavior issues happen in the workplace

3.00  What kind of behaviour issues happen in the workplace

4.20  Setting deadlines and communicating well

5.23  Business to client example

7.30  How can businesses overcome these hurdles

14.00  Retouching base for task tracking

15.20  Setting Vision/Mission statements in business

17.50  Develop with your staff

20.07  How do we run smoother meetings in our business

23.40  Importance of parity

24.23  “Dare to suck” - Aerosmith, Anne added after the show

25.07  Sticky notes in meetings, wow

27.10  Where can we find you

29.40  Final tips from Anne

Anne has online courses on her website and Anne can also work with businesses as a consultant to help them build a great team environment.

Where to find Anne:

In this solo episode we are going to touch on a method for tracking your social media stats. Using a tracking tool like an excel spreadsheet and having a template to follow, helps us see how our social media is performing. The social media experts advise us to test and measure, being able to see the results can be a piece of gold for us in our small business.

If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!

Here is the episode breakdown:

Time  Topic

1.18  What tool we can use, Microsoft Excel

2.00  Map your own spreadsheet based on your platforms

3.02  When to update the spreadsheet

3.15  “The column of truth” with differences

4.50  Seeing our test and measure

5.20  Noting our engagement changes

8.30  How long does it take to update

In this episode I’ve asked John to come on the show to share his amazing wisdom and give insight into the mind of a small business owner. John is still on his amazing success focused journey and continues to strive and innovate just like all other business owners today.

If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!

Here is the episode breakdown:

Time  Topic

3.27  When you first started, was there something that happened you didn’t see coming

4.50  If you jump in a Delorean and go back in time, what would you do differently

5.26  What have been the hardest things you have encountered in business

6.06  What is your proudest moment in your journey

7.07  What would be your advice about team management

8.16  Your why/purpose needs to be clear in your business

9.40  Translating your passion to your team is critical

10.10  Your vision evolves with the team

10.55  What's your most and least enjoyable part of being a business owner

13.17  Losing control in business

15.16  What's a game changing moment in dentistry

19.15  What COVID change in your business will you be keeping

24.42  What's a final tip for anyone starting a business

Where to find Dr John:

In episode 22 we spoke about WHEN to hire help in your business, so therefore in today's episode we are going to talk about the HOW of hiring help, step by step and even touch on some mistakes that can be made in this process.

If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!

Here is the episode breakdown:

Time  Topic

2.53  Where to start looking for help

4.30  Before you place your ad

5.00  Structure time for yourself in finding someone

6.17  Timing for the process

7.30  Screening resumes tips

9.30  Making the first initial contact

12.04  Progressing to formal interviews

13.15  Things you can see in the interview

15.30  Drill in to see their personality

16.35  Second interview bonuses and negatives

19.35  Give yourself time to reflect on candidates

20.11  Take notes during the interview

20.55  Desperate hires can end in disaster

23.11  Finding the golden team member, what’s next

24.59  Send me a email with all the information needed

27.41  Hiring an outsourced contractor

29.43  The Who and The What and The How

31.12  Stalk the potential contractor online

33.03  Reach out to potential contractors, and start screening

35.09  How do you feel about them

35.36  Comparing your offers

39.30  Formal contracts

40.31  Recap with the contractor arrangement

41.00  Keeping communications flowing

How can you find us:

In this episode we are talking about SEO, those 3 little letters that many business owners fear!

David from SixGun breaks this down for us and gives us some great take away pieces and also a better understanding of what could be seen as such a confusing space.

If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!

Here is the episode breakdown:

Time  Topic

1.42  Where did Sixgun begin

2.52  What is SEO

3.59  How does SEO help support growth in small business

4.50  Local SEO results matter

5.40  Organic rankings come from where?

6.50  How exactly does SEO work

8.03  Where does a small business start

10.30  When is it time to consider your SEO

13.18  Localised vs products and strategy

14.19  Any hints or tips for SEO

18.28  Do image titles make a difference

21.05  What is your positive take away from COVID19

22.29  Where can we find David

Helpful links from today’s episode:

A question I see bouncing around social media groups - is when do I hire in my business and closely followed by, do I hire an employee or do I outsource to a private contractor?

It’s a massive question many small business owners face and we are going to step through this topic together today!

If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!

How can you find us:

In today's show we have 2 powerful women in business that actually launched just before the COVID-19 pandemic hit our great nation. Talk about a massive time to start a business, yet together they have navigated their way through this difficult time supporting each other and growing their network of business buddies around the world.

Shida operates Dental on Demand, a Sydney based mobile oral health service that visits child care dentures, corporate workplaces and also conducts home visits.

Also joining us is Jacquie from Senior Dental Care, also a Sydney based mobile service, who is making dentistry available to our dearly loved and vulnerable aged care facility residents.

Together these two amazing oral health therapists are not only making dentistry accessible, but affordable and striving to bring dental education to all age groups.

If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!

Here is the episode breakdown:

Time  Topic

2.54  What has been the hardest part of starting your business

4.26  Are you more comfortable since starting your business

6.17  What's something you know now you wish you knew before

7.42  Stepping out of comfort zones

8.29  What’s the biggest challenge in oral health

9.40  Education side of business

10.50  What’s the business goal

13.08  Where to from here

14.40  Marketing challenges at the start

17.15  Whats a positive take away from COVID19

19.26  Where can we find you both

From today's episode, you can find Shida from Dental on Demand:

Setting goals for ourselves as small business owners helps us not only visualise where we want to go, but what we want this to look like.

I fondly call it my road map, but also call it my journey

In today’s short episode we are going to chat about goals for your business a little bit of why, a little bit of how, and other little bits through in as I get distracted

If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!

Helpful links from today’s episode:

In this episode, we chat with Louise Delaney from CashFlowsForYou. Louise discovered a gap in the market place within her other business, this unknown space about their cash flow forecasting, and not knowing if the funds were going to be there next week for the expenses needing to go out. Having this first-hand consumer challenge helped Louise develop a simple and affordable system to help those in small business.

If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!

Here is the episode breakdown:

Time  Topic

1.30  What is CashFlowsForYou

5.34  Where is the cash in the business

7.31  Making decisions without knowing your cash flow

8.37  What are other benefits of managing your cash flow

10.40  What maintenance is involved to keep your cash flow

11.25  Keep it simple, don’t over complicate it

12.15  Making you aware of your spends in the business

13.20  How do we use cash flow in our business

16.09  It’s not too late to get started

16.55  How the cash flow forecast can help you

17.30  Top tips for businesses to get their cash flow under control

19.44  Using the information from your cash flow projection

20.21  What’s your positive from COVID-19

26.15  Where can we find Louise

From today's episode, you can find Louise:

In today's show we talk about education and how this can be a critical part of being a business owner. Our education system delivers and falls short for those wanting to start a business and how we can look at this area a little differently for our journey.

If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!

How can you find us:

Something I have been meaning to talk to you about for a little while is an amazing way to be on top of your business numbers. In episode 4, I spoke to you about knowing your business numbers and we broke this down into a simple formula, so if you haven't listened to this episode, head on back and take a listen. Episode 4 gave some great insight into knowing your business numbers and today I want to tell you about a great program to help you be even more on the money, Xero Cloud Accounting.

If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!

Here is the episode breakdown:

Time  Topic

1.05  About the BizNation Co-Pilot Program

2.55  The Xero story

3.43  Some Xero basics

4.12  What is cloud accounting

4.56  Xero integrations

5.49  Xero costs and levels explained

6.51  Auto superannuation benefit

7.23  Bank feeds

7.51  Bank rules

8.50  Check your bank statements

8.59  Sales invoices, statements and reminders

9.40  Bills & Hubdoc integration

10.10  Share your file directly with your accountant

10.40  Files in Xero

11.27  Batch payments for bills & invoices

12.49  Payroll made easy

13.40  Timesheets for payroll

14.11  Find and Recode

15.17  Reporting options

15.57  Mobile APP

16.45  Xero response to COVID-19

17.09  YouTube tutorials coming soon

On today’s episode, Vince Scully from Life Sherpa joins us to chat about the financial planning journey for those in small business.

If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!

Here is the episode breakdown:

Time  Topic

1.03  Vince’s multiple attempts at retirement

5.09  The financial advisor consumer

5.45 30+-year-olds lifestyle and planning

6.25  Concept of the Life Sherpa

7.30  What’s different for small business and financial planning

12.10  Looking forward to the options and reinvesting in our business

13.29  Avoiding financial temptation when being a business owner

16.50  Having a few plan B’s ready, practical ones

18.05  What’s Vince's COVID-19 positive

22.03  Employing lost resources

Helpful links from today’s episode:

We are often faced with difficult clients when we operate our small business. Here are some of them and how to navigate through these interesting scenarios.

If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!

Here is the episode breakdown:

Time  Topic

1.10  Late payers - how to deal with them

3.20  Non-paying clients - what this means for you

4.20   High expectation clients

5.55  After hours requests

7.15  How to avoid these problems from the start

8.48  How to say “No” without damaging your reputation

10.10  What are some of the red flags and what can you use

11.22  Decide on your process and stick to the decision

11.40  Further discussing non-paying clients

How can you find us:

In today's show, we chat with Luke Santamaria from RewardBuddy. In this episode, Luke will share with us some great tips for referrals in small business and also explain the RewardBuddy platform for our listeners,

If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!

Here is the episode breakdown:

Time  Topic

1.30  What is the story behind RewardBuddy

2.55  Gone are the card referrals, online for tracking

4.23  Where did the idea of RewardBuddy come from

5.29  Why do businesses need referrals

7.28  What area does RewardBuddy cover

8.54  Key tips for getting referrals in your business

11.45  Gathering email addresses is still valuable

12.35  Tips on communicating with customers

13.14  How can RewardBuddy help businesses

16.10  COVID-19 takeaway - Yay moments from Corona

From today's episode, you can find Luke and RewardBuddy:

In today's express episode I’m going to talk about discovery calls, from a consumer and business owner perspective.

If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!

Here is the episode breakdown:

Time  Topic

1.01  What is a discovery call

2.18  Wordpress plugin application

2.50  Get help and explore your options

3.18  Why we should have a discovery call booking system

3.59  What goes into a discovery call

4.30  Time schedule importance

5.23  Asking the caller questions

5.42  It’s not a sleezy sales call

6.05  Having a sales pitch if needed

6.22  Offer to send information via email

6.39  Scheduling the next call or touch base

7.02  Key takeaways

How can you find us:

In today's show, we chat with Clare Wood from herself. Clare chats with us about “the business coach”, what is a business coach, who needs one, and for how long. We also unpack how to find a business coach and finding the right person to work with for your business journey.

If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!

Here is the episode breakdown:

Time  Topic

2.18  What is a business coach

3.04  Who should have a business coach

5.05  Different types of business coaches

6.10  Coach areas of specialty

7.40  How do we assess if a coach is right for us

9.05  Finding a coach, the process

9.45  How to work with a coach before committing

10.10  Research a potential coach

11.54  What can we expect out of a business coach

13.30  Examples of clients

16.48  Guaranteeing results, be aware of this point

18.25  How long do we need a business coach for

21.20  Can we change coaches or even have more than 1 coach

22.34  Forming the relationship

23.40  Having no support in your business

25.04  Final tips from Clare

26.52  How to find Clare and BizNation

From today's episode, you can find Clare:

Podcast: The Clare Wood Podcast

In today's show, we have Adriana explain the strategy behind gaining emails of leads and offering a freebie as a lead magnet for your business. Building your assets in your business and the benefits this can give as well as the “hunting” and “farming” explanation for this marketing strategy.

If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!

Here is the episode breakdown:

Time  Topic

2.26  Why do we capture email addresses for our business

4.24  Hunting vs Farming

6.50  How do we get started with a freebie

9.10  Adriana’s examples of free content

10.21  Not giving too much, or should we

12.07  What value this brings

13.50  Discovery calls

15.08  Where to place your freebie

16.21  How much should we reach out

17.22  Email overwhelm, watch your stats

18.30  Leading them to your paid content, courting

20.10  Using the headlines well

20.38  Summary of this topic, key takeaway

21.27  Kerry has the lightbulb moment

22.39  The sales pitch is sometimes too much

23.22  Personal free offer instead

25.23  Make it your own to suit your business

From today's episode:

You can find Adriana’s Free Resources:

In today's show, we chat with Wendy Coombes from The Inbound Marketing Coach. Wendy steps us through some great basic tips to get started on with your online marketing and simple ways small businesses can begin this process without all the tech knowledge we think we might need.

If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!

Here is the episode breakdown:

Time  Topic

1.45  Setting goals for online business marketing

4.20  Website visitors, how many visiting, and conversion rates for goals

5.17   Using your ideal client profile to tune into

7.00  Primary ideal clients depending on the business

8.05  What is a lead magnet and how it's used

9.27  Example of an ideal client and lead magnet use

10.37  Ticking the boxes and reverse tick box

11.45  Put yourself in your client's shoes

12.22  Language around the lead magnet

12.45  Using a free offering for gaining lead details

15.00  When to convert the lead

16.25  Demonstrating your expertise, trust-building

17.15  Email marketing is very alive, building the asset

18.25  When to reach out to the audience, when and how frequently

19.55  Where do we get started

21.50  Free tools and no tech skills required

23.00  Free course - “List Building Made Easy”

24.50  Show recap/overview

26.00  COVID-19 takeaways - Yay moments from Corona

From today's episode, you can find Wendy:

In today's show we chat about taking brave steps with your business marketing. Stepping out of your comfort zone and delivering those awkward things you're really not that into such as Podcast or Video and how we both stepped through the barriers.

If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!

Here is the episode breakdown:

Time  Topic

4.10  Our standing on putting yourself out there in business marketing

6.00  Stepping out of your comfort zone

7.20  Having the knowledge behind you

8.40  Language in your content

9.53  Teach others to find your inner genius

11.00  Base nature behind the content

11.30  Starting in Podcast tip

12.40  Having a broad topic

14.30  Off-topic chatter, we got carried away

18.00  Using platforms to begin - Facebook Group discussion

20.00  Social media organic course Adriana is completing

21.30  Humanising your brand

25.10  Getting started with video, lighting, audio

28.00  Headliner for video snippets

29.00  Where to publish your video, Instagram, Facebook, YouTube

29.50  Tiktok

32.40  Summary of video tips

33.40  COVID-19 takeaways - Yay moments from Corona

35.10  How to find us

How can you find us:

BizNation

Episode# 6

Key Topic: Co-Host Show

Pivoting is the business hot topic right now and it was already time to pivot this podcast into something more awesome and also discuss COVID times in business. We chat in this episode about launching during COVID and where to get some new leads for a new or existing business

If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!

Here is the episode breakdown:

Time  Topic

2.35  Pivoting in business

10.25  Launching a business during COVID

14.00  Taking the plunge into the property game business

16.35  When is the right time to launch a business

22.05  Where to find leads when you first start out

25.15  Documenting leads and Adriana’s morning routine

Helpful links from today’s episode:

BizNation

Episode# 5

Key Topic: Property Market - You need a Buyers Agent

In today's episode, we have the lovely Adrianna Slattery from The Property Society Australia. Adriana is a buyer agent and lives in Wollongong, NSW, and has forged her path from a working background of the Fitness Industry and owning her own fitness center, and now lives the laptop lifestyle with her family of hubby and 2 young boys. This entrepreneur has persisted through the COVID19 times to launch her business with her passion for property and investment.

If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!

Here is the episode breakdown:

Time  Topic

1.22  What is a buyer's agent

2.20  What a buyer’s agent does

3.40  Where is the property market now

5.51  Is now the right time to buy

8.50  What effect has COVID had on the property market

11.18  What will interest rates do after COVID19

Helpful links from today’s episode: