BizNation
By BizNation
For those operating a small business and looking for help from a group of business owners. We will talk about some topics hitting business radars and look to make operators more aware in their business.
BizNationJun 01, 2020
31. Bouncing Back to Business
I’ve been hanging to do this episode, I knew the day was coming. Victoria is back in business and it’s been a massive week, last week for many small business owners. The doors to many have reopened, and with only 5 weeks until Xmas, this is going to be one EPIC time to cherish and drive us forward into 2021.
Today’s episode is sponsored by “Spend with us”, THE platform to purchase your Xmas gifts from over 600 rural and regional businesses from Australia’s premier online marketplace for rural and regional businesses. Giving you great options for some or all your Xmas gifts, including site wide gift cards! Visit spendwithus.com.au and link is also in today’s show notes.
Here is the link: https://www.spendwithus.com.au/
If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!
Here is the episode breakdown:
Time Topic
1.03 Bouncing back in business - Victoria is alive again
1.56 5 weeks until Christmas
3.10 Having your customer service on point
5.20 Online presence and customer service continues
6.52 Check all your social channels, check your website links
7.59 Last week’s episode 30 - “you can’t sell a secret”
9.00 Remember the new customer acquisition cost
9.48 Don’t forget your why, why you started your business
10.29 Social media chat opportunities, questions and enquiries
11.48 Don’t forget to look after yourself
How can you find us:
Kerry Zarb https://zincbusinesssolutions.com.au/
Linktree https://bit.ly/4zinclink
Facebook Group https://www.facebook.com/groups/microsmallbusinesssupportgroup/
Facebook Page https://www.facebook.com/zincbusinesssolutions
Instagram https://www.instagram.com/zinc.business.solutions/
YouTube Podcast https://bit.ly/ytbnpodcast
YouTube BizBits https://bit.ly/ytbizbits
Information contained in this segment should be taken as general advice only and your personal circumstances have not been taken into account. It is recommended that you seek financial advice from a professional who is licensed to do so. If you choose to act upon the general advice shared in this segment you do so at your own risk.
30. From Tie to Toolbelt - Joe Cimino
It’s been well overdue to have my biz-buddy and friend Joe Cimino on the show. Joe did a complete 180 on his career over 12 months ago, when he hung up his tie and donned his toolbelt. Joe is everyone’s favourite handyman after many years of helping people achieve their real estate dreams, he now renovates their homes and changes their lives once again.
If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!
Here is the episode breakdown:
Time Topic
1.03 Joe’s journey in real estate
4.08 How did you manage staff in your real estate business
6.30 Family business with team as part of the family
8.36 What brought the decision to change careers
13.17 Are you the cleanest tradie in Bunnings?
14.04 Sandra’s (Joe’s Wife) cleaning preference
15.02 Change of hours, means having family dinners
16.00 What's been the hardest challenge of starting the business
18.05 Referrals & the importance of the human tradesman
21.05 Marketing, online, social media, vs picking up the phone
22.30 Project challenges, processes are the same
24.59 What has been the biggest difference in operating each business
27.35 Mentally switching off and the shift to another type of stress
30.10 What’s your COVID positive take away?
34.33 What can a business do to bounce back from COVID
How to find Joe:
MG Property Services https://mgps.com.au/
Email mail@mgps.com.au
LinkedIn https://www.linkedin.com/in/ciminojoe/
How can you find us:
BizNation https://biznation.com.au/
Facebook Group https://www.facebook.com/groups/microsmallbusinesssupportgroup/
Kerry @ Zinc Business Solutions https://zincbusinesssolutions.com.au/
Information contained in this segment should be taken as general advice only and your personal circumstances have not been taken into account. It is recommended that you seek financial advice from a professional who is licensed to do so. If you choose to act upon the general advice shared in this segment you do so at your own risk.
29. Domain Registrations & Business Websites
In today’s episode we chat about domain name registration and also having a business website online. These 2 critical pieces of the business puzzle can be overlooked with the popularity of social media.
If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!
Here is the episode breakdown:
Time Topic
1.13 Online on social media does not fully compensate for a website
2.13 Domain name registration all the pieces
5.19 Where to go for a domain name
6.10 .com.au rules to follow, legally owned name
6.35 Business website vs social media presence
7.00 Size of the website options
7.22 Think about what you want in your website
7.50 Website options, DIY or Developer
8.10 DIY, building your own site - key points to consider
10.41 Using a Website Developer - the real truth
12.12 DIY parts I forgot to tell you - Wordpress
13.03 DIY content & images supplied by you and learning this
13.32 Developer will help you build everything
14.25 Time, your time vs cost
15.25 Cost guide vs getting what you pay for
16.29 Start planning your website and research the project
17.58 Tie in your branding through all your platforms
18.38 Where to find my website developer - see below
19.27 Join the Facebook Group - see details below
Sharing my Website Developer:
Jarryd - https://www.jpwebdevelopment.com/
How can you find us:
BizNation https://biznation.com.au/
Facebook Group https://www.facebook.com/groups/microsmallbusinesssupportgroup/
Kerry @ Zinc Business Solutions https://zincbusinesssolutions.com.au/
Information contained in this segment should be taken as general advice only and your personal circumstances have not been taken into account. It is recommended that you seek financial advice from a professional who is licensed to do so. If you choose to act upon the general advice shared in this segment you do so at your own risk.
28.2 How to have profitable conversations online with Dan Pinne
In this 2 part episode we dive into Facebook advertising, reach, audiences, the Facebook Pixel details and also and not forgetting chat marketing. Covering details of all of this wasn’t something we could compress and we really could have chatted all day about it. Dan has such a wealth of knowledge to share on these topics, instead of one large episode we have broken it into 2 and with both launched to you now, no suspense necessary.
If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!
Here is the episode breakdown:
Time Topic
0.35 The inside of social media audiences
3.22 The Facebook Pixel, what does it mean
6.25 No plan to advertise now, still get the Pixel
7.12 How do businesses know when their ads are working
13.01 Facebook chat, and chat bots in general
15.25 ManyChat, a great chat bot option
17.34 24 hour rule of chat messaging
20.03 Email open rates and click through rates vs messenger
21.10 Facebook and Instagram merging messages
24.20 WhatsApp encrypted, purchased by Facebook
25.30 Dan’s positive take away from COVID
30.34 Where can we find you
Where to find Dan:
Website: https://organikdigital.com.au/
Find all the reference points on Dan’s Website
Facebook: https://facebook.com/organikdigital
Instagram: https://instagam.com/organikdigital
How can you find us:
BizNation https://biznation.com.au/
Facebook Group https://www.facebook.com/groups/microsmallbusinesssupportgroup/
Kerry @ Zinc Business Solutions https://zincbusinesssolutions.com.au/
Information contained in this segment should be taken as general advice only and your personal circumstances have not been taken into account. It is recommended that you seek financial advice from a professional who is licensed to do so. If you choose to act upon the general advice shared in this segment you do so at your own risk.
28.1 How to have profitable conversations online with Dan Pinne
In this 2 part episode we dive into Facebook advertising, reach, audiences, the Facebook Pixel details and also and not forgetting chat marketing. Covering details of all of this wasn’t something we could compress and we really could have chatted all day about it. Dan has such a wealth of knowledge to share on these topics, instead of one large episode we have broken it into 2 and with both launched to you now, no suspense necessary.
If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!
Here is the episode breakdown:
Time Topic
1.28 Where should businesses start when it comes to Facebook Advertising
9.15 Think of the customer and the messaging
10.41 What can businesses be doing now to take advantage of advertising
Where to find Dan:
Website: https://organikdigital.com.au/
Facebook: https://facebook.com/organikdigital
Instagram: https://instagam.com/organikdigital
How can you find us:
BizNation https://biznation.com.au/
Facebook Group https://www.facebook.com/groups/microsmallbusinesssupportgroup/
Kerry @ Zinc Business Solutions https://zincbusinesssolutions.com.au/
Information contained in this segment should be taken as general advice only and your personal circumstances have not been taken into account. It is recommended that you seek financial advice from a professional who is licensed to do so. If you choose to act upon the general advice shared in this segment you do so at your own risk.
27. Managing staff with clear language with Anne Dobson
Following on from recent episodes 22 & 24 surrounding hiring team members, Anne Dobson joins us for this amazing insight into the human language. We step through in this episode how we can best use this to manage our staff. This will apply to running smooth meetings, setting the correct expectations, right through to our base principles of vision and mission statements in our business.
We are going to explore 3 key topics and many things in between:
- Setting Correct Expectations
- Vision & Mission Statements
- Smooth Meetings
If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!
Here is the episode breakdown:
Time Topic
1.30 How do behavior issues happen in the workplace
3.00 What kind of behaviour issues happen in the workplace
4.20 Setting deadlines and communicating well
5.23 Business to client example
7.30 How can businesses overcome these hurdles
14.00 Retouching base for task tracking
15.20 Setting Vision/Mission statements in business
17.50 Develop with your staff
20.07 How do we run smoother meetings in our business
23.40 Importance of parity
24.23 “Dare to suck” - Aerosmith, Anne added after the show
25.07 Sticky notes in meetings, wow
27.10 Where can we find you
29.40 Final tips from Anne
Anne has online courses on her website and Anne can also work with businesses as a consultant to help them build a great team environment.
Where to find Anne:
LinkedIn https://www.linkedin.com/in/anne-dobson-effective-behaviour-management/
Facebook https://www.facebook.com/effectivebehaviourmanagement
Instagram https://www.instagram.com/effectivebehaviourmanagement/
Website https://effectivebehaviourmanagement.com.au/
How can you find us:
BizNation https://biznation.com.au/
Facebook Group https://www.facebook.com/groups/microsmallbusinesssupportgroup/
Kerry @ Zinc Business Solutions https://zincbusinesssolutions.com.au/
Information contained in this segment should be taken as general advice only and your personal circumstances have not been taken into account. It is recommended that you seek financial advice from a professional who is licensed to do so. If you choose to act upon the general advice shared in this segment you do so at your own risk.
26. Tracking Social Media Stats
In this solo episode we are going to touch on a method for tracking your social media stats. Using a tracking tool like an excel spreadsheet and having a template to follow, helps us see how our social media is performing. The social media experts advise us to test and measure, being able to see the results can be a piece of gold for us in our small business.
If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!
Here is the episode breakdown:
Time Topic
1.18 What tool we can use, Microsoft Excel
2.00 Map your own spreadsheet based on your platforms
3.02 When to update the spreadsheet
3.15 “The column of truth” with differences
4.50 Seeing our test and measure
5.20 Noting our engagement changes
8.30 How long does it take to update
BizNation social media tracker template is available in our Co-Pilot program, you can sign up here https://biznation.com.au/sign-up-to-co-pilot/
How can you find us:
BizNation https://biznation.com.au/
Facebook Group https://www.facebook.com/groups/microsmallbusinesssupportgroup/
Kerry @ Zinc Business Solutions https://zincbusinesssolutions.com.au/
Information contained in this segment should be taken as general advice only and your personal circumstances have not been taken into account. It is recommended that you seek financial advice from a professional who is licensed to do so. If you choose to act upon the general advice shared in this segment you do so at your own risk.
25. Discussion with a founder guest Dr John Hagiliassis
In this episode I’ve asked John to come on the show to share his amazing wisdom and give insight into the mind of a small business owner. John is still on his amazing success focused journey and continues to strive and innovate just like all other business owners today.
If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!
Here is the episode breakdown:
Time Topic
3.27 When you first started, was there something that happened you didn’t see coming
4.50 If you jump in a Delorean and go back in time, what would you do differently
5.26 What have been the hardest things you have encountered in business
6.06 What is your proudest moment in your journey
7.07 What would be your advice about team management
8.16 Your why/purpose needs to be clear in your business
9.40 Translating your passion to your team is critical
10.10 Your vision evolves with the team
10.55 What's your most and least enjoyable part of being a business owner
13.17 Losing control in business
15.16 What's a game changing moment in dentistry
19.15 What COVID change in your business will you be keeping
24.42 What's a final tip for anyone starting a business
Where to find Dr John:
LinkedIn https://www.linkedin.com/in/john-hagiliassis-acas/
AORTA Australia
Facebook https://www.facebook.com/aortaaustralia
Website https://aortaaustralia.com.au/
Australasian Clear Aligner Society
Facebook https://www.facebook.com/acasociety
Website https://acasociety.com/
Freedom Dental
The Practice https://freedomdental.com.au/
Dr John https://freedomdental.com.au/dr-john-hagiliassis/
How can you find us:
BizNation https://biznation.com.au/
Facebook Group https://www.facebook.com/groups/microsmallbusinesssupportgroup/
Kerry @ Zinc Business Solutions https://zincbusinesssolutions.com.au/
Information contained in this segment should be taken as general advice only and your personal circumstances have not been taken into account. It is recommended that you seek financial advice from a professional who is licensed to do so. If you choose to act upon the general advice shared in this segment you do so at your own risk.
24. How to hire in small business
In episode 22 we spoke about WHEN to hire help in your business, so therefore in today's episode we are going to talk about the HOW of hiring help, step by step and even touch on some mistakes that can be made in this process.
If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!
Here is the episode breakdown:
Time Topic
2.53 Where to start looking for help
4.30 Before you place your ad
5.00 Structure time for yourself in finding someone
6.17 Timing for the process
7.30 Screening resumes tips
9.30 Making the first initial contact
12.04 Progressing to formal interviews
13.15 Things you can see in the interview
15.30 Drill in to see their personality
16.35 Second interview bonuses and negatives
19.35 Give yourself time to reflect on candidates
20.11 Take notes during the interview
20.55 Desperate hires can end in disaster
23.11 Finding the golden team member, what’s next
24.59 Send me a email with all the information needed
27.41 Hiring an outsourced contractor
29.43 The Who and The What and The How
31.12 Stalk the potential contractor online
33.03 Reach out to potential contractors, and start screening
35.09 How do you feel about them
35.36 Comparing your offers
39.30 Formal contracts
40.31 Recap with the contractor arrangement
41.00 Keeping communications flowing
How can you find us:
BizNation https://biznation.com.au/
Facebook Group https://www.facebook.com/groups/microsmallbusinesssupportgroup/
Kerry @ Zinc Business Solutions https://zincbusinesssolutions.com.au/
Information contained in this segment should be taken as general advice only and your personal circumstances have not been taken into account. It is recommended that you seek financial advice from a professional who is licensed to do so. If you choose to act upon the general advice shared in this segment you do so at your own risk.
23. SEO for small business with David Pagotto
In this episode we are talking about SEO, those 3 little letters that many business owners fear!
David from SixGun breaks this down for us and gives us some great take away pieces and also a better understanding of what could be seen as such a confusing space.
If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!
Here is the episode breakdown:
Time Topic
1.42 Where did Sixgun begin
2.52 What is SEO
3.59 How does SEO help support growth in small business
4.50 Local SEO results matter
5.40 Organic rankings come from where?
6.50 How exactly does SEO work
8.03 Where does a small business start
10.30 When is it time to consider your SEO
13.18 Localised vs products and strategy
14.19 Any hints or tips for SEO
18.28 Do image titles make a difference
21.05 What is your positive take away from COVID19
22.29 Where can we find David
Helpful links from today’s episode:
MOZ https://moz.com/beginners-guide-to-seo
Google Keyword Planner https://ads.google.com/intl/en_au/home/tools/keyword-planner/
Domain referrals tool https://ahrefs.com/
How to find David & Sixgun:
Website link: https://sixgun.com.au/
Facebook link: https://www.facebook.com/sixgunagency/
Linkedin profile: https://www.linkedin.com/company/sixgun
How can you find us:
BizNation https://biznation.com.au/
Facebook Group https://www.facebook.com/groups/microsmallbusinesssupportgroup/
Kerry @ Zinc Business Solutions https://zincbusinesssolutions.com.au/
Information contained in this segment should be taken as general advice only and your personal circumstances have not been taken into account. It is recommended that you seek financial advice from a professional who is licensed to do so. If you choose to act upon the general advice shared in this segment you do so at your own risk.
22. When to hire help employee or outsource
A question I see bouncing around social media groups - is when do I hire in my business and closely followed by, do I hire an employee or do I outsource to a private contractor?
It’s a massive question many small business owners face and we are going to step through this topic together today!
If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!
How can you find us:
BizNation https://biznation.com.au/
Facebook Group https://www.facebook.com/groups/microsmallbusinesssupportgroup/
Kerry @ Zinc Business Solutions https://zincbusinesssolutions.com.au/
Information contained in this segment should be taken as general advice only and your personal circumstances have not been taken into account. It is recommended that you seek financial advice from a professional who is licensed to do so. If you choose to act upon the general advice shared in this segment you do so at your own risk.
21. Launching a small business with Shida & Jacquie
In today's show we have 2 powerful women in business that actually launched just before the COVID-19 pandemic hit our great nation. Talk about a massive time to start a business, yet together they have navigated their way through this difficult time supporting each other and growing their network of business buddies around the world.
Shida operates Dental on Demand, a Sydney based mobile oral health service that visits child care dentures, corporate workplaces and also conducts home visits.
Also joining us is Jacquie from Senior Dental Care, also a Sydney based mobile service, who is making dentistry available to our dearly loved and vulnerable aged care facility residents.
Together these two amazing oral health therapists are not only making dentistry accessible, but affordable and striving to bring dental education to all age groups.
If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!
Here is the episode breakdown:
Time Topic
2.54 What has been the hardest part of starting your business
4.26 Are you more comfortable since starting your business
6.17 What's something you know now you wish you knew before
7.42 Stepping out of comfort zones
8.29 What’s the biggest challenge in oral health
9.40 Education side of business
10.50 What’s the business goal
13.08 Where to from here
14.40 Marketing challenges at the start
17.15 Whats a positive take away from COVID19
19.26 Where can we find you both
From today's episode, you can find Shida from Dental on Demand:
Instagram: www.instagram.com/dentalondemand_
Facebook: www.facebook.com/dentalondemandaus
Website: www.dentalondemand.com.au
From today's episode, you can find Jacquie from Senior Dental Care:
Instagram: http://www.instagram.com/seniordentalcare
Facebook: www.facebook.com/seniordentalcare.com.au
Website: www.seniordentalcare.com.au
How can you find us:
BizNation: https://biznation.com.au/
Co-Pilot Program: https://bit.ly/bizcopilot
Facebook Group: https://www.facebook.com/groups/microsmallbusinesssupportgroup/
Kerry @ Zinc Business Solutions: https://zincbusinesssolutions.com.au/
Information contained in this segment should be taken as general advice only and your personal circumstances have not been taken into account. It is recommended that you seek financial advice from a professional who is licensed to do so. If you choose to act upon the general advice shared in this segment you do so at your own risk.
20. Why do we set goals in business
Setting goals for ourselves as small business owners helps us not only visualise where we want to go, but what we want this to look like.
I fondly call it my road map, but also call it my journey
In today’s short episode we are going to chat about goals for your business a little bit of why, a little bit of how, and other little bits through in as I get distracted
If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!
Helpful links from today’s episode:
https://positivepsychology.com/goal-setting-exercises/
https://biznation.com.au/sign-up-to-co-pilot/ - sign up to the FREE Co-Pilot Program
How can you find us:
BizNation https://biznation.com.au/
Facebook Group https://www.facebook.com/groups/microsmallbusinesssupportgroup/
Kerry @ Zinc Business Solutions https://zincbusinesssolutions.com.au/
Information contained in this segment should be taken as general advice only and your personal circumstances have not been taken into account. It is recommended that you seek financial advice from a professional who is licensed to do so. If you choose to act upon the general advice shared in this segment you do so at your own risk.
19. Cash flow in your business with Louise Delaney
In this episode, we chat with Louise Delaney from CashFlowsForYou. Louise discovered a gap in the market place within her other business, this unknown space about their cash flow forecasting, and not knowing if the funds were going to be there next week for the expenses needing to go out. Having this first-hand consumer challenge helped Louise develop a simple and affordable system to help those in small business.
If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!
Here is the episode breakdown:
Time Topic
1.30 What is CashFlowsForYou
5.34 Where is the cash in the business
7.31 Making decisions without knowing your cash flow
8.37 What are other benefits of managing your cash flow
10.40 What maintenance is involved to keep your cash flow
11.25 Keep it simple, don’t over complicate it
12.15 Making you aware of your spends in the business
13.20 How do we use cash flow in our business
16.09 It’s not too late to get started
16.55 How the cash flow forecast can help you
17.30 Top tips for businesses to get their cash flow under control
19.44 Using the information from your cash flow projection
20.21 What’s your positive from COVID-19
26.15 Where can we find Louise
From today's episode, you can find Louise:
Facebook: https://www.facebook.com/louise.delaney.733
LinkedIn: https://www.linkedin.com/in/louise-delaney/
Website: www.cashflowsforyou.com.au
How can you find us:
BizNation https://biznation.com.au/
Facebook Group https://www.facebook.com/groups/microsmallbusinesssupportgroup/
Kerry @ Zinc Business Solutions https://zincbusinesssolutions.com.au/
Information contained in this segment should be taken as general advice only and your personal circumstances have not been taken into account. It is recommended that you seek financial advice from a professional who is licensed to do so. If you choose to act upon the general advice shared in this segment you do so at your own risk.
18. Education matters?
In today's show we talk about education and how this can be a critical part of being a business owner. Our education system delivers and falls short for those wanting to start a business and how we can look at this area a little differently for our journey.
If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!
How can you find us:
BizNation: https://biznation.com.au/
Co-Pilot Program: https://bit.ly/bizcopilot
Facebook Group: https://www.facebook.com/groups/microsmallbusinesssupportgroup/
Kerry @ Zinc Business Solutions: https://zincbusinesssolutions.com.au/
Information contained in this segment should be taken as general advice only and your personal circumstances have not been taken into account. It is recommended that you seek financial advice from a professional who is licensed to do so. If you choose to act upon the general advice shared in this segment you do so at your own risk.
17. Marketing for small business with Jenn Donovan
In today's show, we chat with Jenn Donovan from Social Media & Marketing to unpack some basics about marketing for small business and how many of us (me included) can easily put this on the back burner and why we need to make it a priority.
If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!
Here is the episode breakdown:
Time Topic
2.26 What is marketing
3.41 Why is it so important for small businesses to do marketing
4.56 Marketing when we have time
5.50 Outsourcing to the right person
6.50 Underselling yourself, using your inner knowledge
7.38 Having a plan for your marketing for your goal
8.55 Getting hung up on the numbers
9.50 Where our clients are and what platform they are on
10.35 Forget what platform you like
11.35 Creating content for the platforms and sharing
12.38 TikTok its addictive
14.28 What are some of the starting fundamentals of marketing
17.59 What's 3 tips to make marketing a priority in your business
22.34 What’s your positive from COVID-19
26.15 Where can we find Jenn
From today's episode, you can find Jenn:
Small Business Made Simple Podcast: https://socialmediaandmarketing.com.au/podcast/
Instagram: https://www.instagram.com/smallbusinessmadesimple/
Facebook: https://www.facebook.com/socialmediaandmarketing.au/
Facebook Group: https://www.facebook.com/groups/LikeMindedBusinessOwners/
Facebook Buy from the Bush Group: https://www.facebook.com/groups/buyfromthebush/
LinkedIn: Jenn Donovan - Owner, Founder - https://www.linkedin.com/in/jenn-donovan/
Website: https://socialmediaandmarketing.com.au/
How can you find us:
BizNation: https://biznation.com.au/
Facebook Group: https://www.facebook.com/groups/microsmallbusinesssupportgroup/
Kerry @ Zinc Business Solutions: https://zincbusinesssolutions.com.au/
Information contained in this segment should be taken as general advice only and your personal circumstances have not been taken into account. It is recommended that you seek financial advice from a professional who is licensed to do so. If you choose to act upon the general advice shared in this segment you do so at your own risk.
16. Xero for your business finances
Something I have been meaning to talk to you about for a little while is an amazing way to be on top of your business numbers. In episode 4, I spoke to you about knowing your business numbers and we broke this down into a simple formula, so if you haven't listened to this episode, head on back and take a listen. Episode 4 gave some great insight into knowing your business numbers and today I want to tell you about a great program to help you be even more on the money, Xero Cloud Accounting.
If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!
Here is the episode breakdown:
Time Topic
1.05 About the BizNation Co-Pilot Program
2.55 The Xero story
3.43 Some Xero basics
4.12 What is cloud accounting
4.56 Xero integrations
5.49 Xero costs and levels explained
6.51 Auto superannuation benefit
7.23 Bank feeds
7.51 Bank rules
8.50 Check your bank statements
8.59 Sales invoices, statements and reminders
9.40 Bills & Hubdoc integration
10.10 Share your file directly with your accountant
10.40 Files in Xero
11.27 Batch payments for bills & invoices
12.49 Payroll made easy
13.40 Timesheets for payroll
14.11 Find and Recode
15.17 Reporting options
15.57 Mobile APP
16.45 Xero response to COVID-19
17.09 YouTube tutorials coming soon
YouTube Channel & BizBits Collection: https://www.youtube.com/channel/UCUFfkpbx0tiL8ge_h9mzbkQ
How can you find us:
BizNation https://biznation.com.au/
Facebook Group https://www.facebook.com/groups/microsmallbusinesssupportgroup/
Kerry @ Zinc Business Solutions https://zincbusinesssolutions.com.au/
Information contained in this segment should be taken as general advice only and your personal circumstances have not been taken into account. It is recommended that you seek financial advice from a professional who is licensed to do so. If you choose to act upon the general advice shared in this segment you do so at your own risk.
15. Financial planning for SME with Vince from Life Sherpa
On today’s episode, Vince Scully from Life Sherpa joins us to chat about the financial planning journey for those in small business.
If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!
Here is the episode breakdown:
Time Topic
1.03 Vince’s multiple attempts at retirement
5.09 The financial advisor consumer
5.45 30+-year-olds lifestyle and planning
6.25 Concept of the Life Sherpa
7.30 What’s different for small business and financial planning
12.10 Looking forward to the options and reinvesting in our business
13.29 Avoiding financial temptation when being a business owner
16.50 Having a few plan B’s ready, practical ones
18.05 What’s Vince's COVID-19 positive
22.03 Employing lost resources
Helpful links from today’s episode:
Life Sherpa Website https://lifesherpa.com.au/
Facebook https://www.facebook.com/mylifesherpa/
LinkedIn https://www.linkedin.com/company/lifesherpa/
How can you find us:
BizNation https://biznation.com.au/
Facebook Group https://www.facebook.com/groups/microsmallbusinesssupportgroup/
Kerry @ Zinc Business Solutions https://zincbusinesssolutions.com.au/
Information contained in this segment should be taken as general advice only and your personal circumstances have not been taken into account. It is recommended that you seek financial advice from a professional who is licensed to do so. If you choose to act upon the general advice shared in this segment you do so at your own risk.
14. Dealing with difficult clients
We are often faced with difficult clients when we operate our small business. Here are some of them and how to navigate through these interesting scenarios.
If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!
Here is the episode breakdown:
Time Topic
1.10 Late payers - how to deal with them
3.20 Non-paying clients - what this means for you
4.20 High expectation clients
5.55 After hours requests
7.15 How to avoid these problems from the start
8.48 How to say “No” without damaging your reputation
10.10 What are some of the red flags and what can you use
11.22 Decide on your process and stick to the decision
11.40 Further discussing non-paying clients
How can you find us:
BizNation https://biznation.com.au/
Facebook Group https://www.facebook.com/groups/microsmallbusinesssupportgroup/
Kerry @ Zinc Business Solutions https://zincbusinesssolutions.com.au/
Information contained in this segment should be taken as general advice only and your personal circumstances have not been taken into account. It is recommended that you seek financial advice from a professional who is licensed to do so. If you choose to act upon the general advice shared in this segment you do so at your own risk.
13. Referrals with Luke from RewardBuddy
In today's show, we chat with Luke Santamaria from RewardBuddy. In this episode, Luke will share with us some great tips for referrals in small business and also explain the RewardBuddy platform for our listeners,
If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!
Here is the episode breakdown:
Time Topic
1.30 What is the story behind RewardBuddy
2.55 Gone are the card referrals, online for tracking
4.23 Where did the idea of RewardBuddy come from
5.29 Why do businesses need referrals
7.28 What area does RewardBuddy cover
8.54 Key tips for getting referrals in your business
11.45 Gathering email addresses is still valuable
12.35 Tips on communicating with customers
13.14 How can RewardBuddy help businesses
16.10 COVID-19 takeaway - Yay moments from Corona
From today's episode, you can find Luke and RewardBuddy:
Website: https://www.rewardbuddy.com.au/
Facebook: https://www.facebook.com/rewardbuddyau/
Instagram: https://www.instagram.com/rewardbuddy/
How can you find us:
BizNation https://biznation.com.au/
Facebook Group https://www.facebook.com/groups/microsmallbusinesssupportgroup/
Kerry @ Zinc Business Solutions https://zincbusinesssolutions.com.au/
Information contained in this segment should be taken as general advice only and your personal circumstances have not been taken into account. It is recommended that you seek financial advice from a professional who is licensed to do so. If you choose to act upon the general advice shared in this segment you do so at your own risk.
12. Discovery calls for your business
In today's express episode I’m going to talk about discovery calls, from a consumer and business owner perspective.
If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!
Here is the episode breakdown:
Time Topic
1.01 What is a discovery call
2.18 Wordpress plugin application
2.50 Get help and explore your options
3.18 Why we should have a discovery call booking system
3.59 What goes into a discovery call
4.30 Time schedule importance
5.23 Asking the caller questions
5.42 It’s not a sleezy sales call
6.05 Having a sales pitch if needed
6.22 Offer to send information via email
6.39 Scheduling the next call or touch base
7.02 Key takeaways
How can you find us:
BizNation https://biznation.com.au/
Facebook Group https://www.facebook.com/groups/microsmallbusinesssupportgroup/
Kerry @ Zinc Business Solutions https://zincbusinesssolutions.com.au/
Information contained in this segment should be taken as general advice only and your personal circumstances have not been taken into account. It is recommended that you seek financial advice from a professional who is licensed to do so. If you choose to act upon the general advice shared in this segment you do so at your own risk.
11. Simplifying payroll with Jon from Microkeeper
In today's show, we chat with Jon Arrigo from Microkeeper. In this episode Jon shares with us where Microkeeper began and how it has evolved and is super scalable with businesses using an online platform, giving automation and a simple way of doing all things Payroll. If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business! Here is the episode breakdown:
Time Topic
1.55 When and where did Microkeeper begin
5.40 What kind of business can use Microkeeper
8.04 How does the onboarding system work
11.26 Skills and files section of Microkeeper
13.42 Rostering, what is the key aspect and why do we need it
17.05 Time off in the system and predicting leave accruals from rostering
18.39 Tracking leave owing from the leave bank
20.15 Benefits to staff and business operators, sharing details
21.00 Employee console options 22.09 Location, role and job settings
22.51 STP (single touch payroll) 28.50 What does Microkeeper not do
30.15 Skills matrix build from a client's request
33.20 Microkeeper summary
34.10 What is Microkeepers newest technology from COVID-19 36.35 COVID-19 takeaway - Yay moments from Corona
From today's episode, you can find Jon and Microkeeper:
Website: https://microkeeper.com.au/
Facebook: https://www.facebook.com/microkeeper/
Instagram: https://www.instagram.com/microkeeper/
How can you find us:
BizNation https://biznation.com.au/
Facebook Group https://www.facebook.com/groups/microsmallbusinesssupportgroup/
Kerry @ Zinc Business Solutions https://zincbusinesssolutions.com.au/
Information contained in this segment should be taken as general advice only and your personal circumstances have not been taken into account. It is recommended that you seek financial advice from a professional who is licensed to do so. If you choose to act upon the general advice shared in this segment you do so at your own risk.
10. What is a business coach with Clare Wood
In today's show, we chat with Clare Wood from herself. Clare chats with us about “the business coach”, what is a business coach, who needs one, and for how long. We also unpack how to find a business coach and finding the right person to work with for your business journey.
If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!
Here is the episode breakdown:
Time Topic
2.18 What is a business coach
3.04 Who should have a business coach
5.05 Different types of business coaches
6.10 Coach areas of specialty
7.40 How do we assess if a coach is right for us
9.05 Finding a coach, the process
9.45 How to work with a coach before committing
10.10 Research a potential coach
11.54 What can we expect out of a business coach
13.30 Examples of clients
16.48 Guaranteeing results, be aware of this point
18.25 How long do we need a business coach for
21.20 Can we change coaches or even have more than 1 coach
22.34 Forming the relationship
23.40 Having no support in your business
25.04 Final tips from Clare
26.52 How to find Clare and BizNation
From today's episode, you can find Clare:
Podcast: The Clare Wood Podcast
Apple: https://apple.co/30y6vB8
Spotify: https://spoti.fi/2MQUlv2
Instagram: https://www.instagram.com/clare_wood_coach/
Facebook: https://www.facebook.com/clarewoodcoach/
Website: https://clarewood.com.au/
How can you find us:
BizNation https://biznation.com.au/
Facebook Group https://www.facebook.com/groups/microsmallbusinesssupportgroup/
Kerry @ Zinc Business Solutions https://zincbusinesssolutions.com.au/
Information contained in this segment should be taken as general advice only and your personal circumstances have not been taken into account. It is recommended that you seek financial advice from a professional who is licensed to do so. If you choose to act upon the general advice shared in this segment you do so at your own risk.
9. The gift of giving freebies to get more leads
In today's show, we have Adriana explain the strategy behind gaining emails of leads and offering a freebie as a lead magnet for your business. Building your assets in your business and the benefits this can give as well as the “hunting” and “farming” explanation for this marketing strategy.
If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!
Here is the episode breakdown:
Time Topic
2.26 Why do we capture email addresses for our business
4.24 Hunting vs Farming
6.50 How do we get started with a freebie
9.10 Adriana’s examples of free content
10.21 Not giving too much, or should we
12.07 What value this brings
13.50 Discovery calls
15.08 Where to place your freebie
16.21 How much should we reach out
17.22 Email overwhelm, watch your stats
18.30 Leading them to your paid content, courting
20.10 Using the headlines well
20.38 Summary of this topic, key takeaway
21.27 Kerry has the lightbulb moment
22.39 The sales pitch is sometimes too much
23.22 Personal free offer instead
25.23 Make it your own to suit your business
From today's episode:
You can find Adriana’s Free Resources:
Buyers Checklist: http://thepropertysociety.com.au/buyers-checklist
Investors Worksheet: http://thepropertysociety.com.au/worksheet
You can find many free offerings on the new BizNation platform:
Free BizBlog: https://biznation.com.au/business-tips/
Free Directory Listing: https://biznation.com.au/business-directory/submit/
How can you find us:
BizNation https://biznation.com.au/
Facebook Group https://www.facebook.com/groups/microsmallbusinesssupportgroup/
Kerry @ Zinc Business Solutions https://zincbusinesssolutions.com.au/
Adriana @ The Property Society Australia http://www.thepropertysociety.com.au/
Information contained in this segment should be taken as general advice only and your personal circumstances have not been taken into account. It is recommended that you seek financial advice from a professional who is licensed to do so. If you choose to act upon the general advice shared in this segment you do so at your own risk.
8. Stepping into online marketing with Wendy Coombes
In today's show, we chat with Wendy Coombes from The Inbound Marketing Coach. Wendy steps us through some great basic tips to get started on with your online marketing and simple ways small businesses can begin this process without all the tech knowledge we think we might need.
If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!
Here is the episode breakdown:
Time Topic
1.45 Setting goals for online business marketing
4.20 Website visitors, how many visiting, and conversion rates for goals
5.17 Using your ideal client profile to tune into
7.00 Primary ideal clients depending on the business
8.05 What is a lead magnet and how it's used
9.27 Example of an ideal client and lead magnet use
10.37 Ticking the boxes and reverse tick box
11.45 Put yourself in your client's shoes
12.22 Language around the lead magnet
12.45 Using a free offering for gaining lead details
15.00 When to convert the lead
16.25 Demonstrating your expertise, trust-building
17.15 Email marketing is very alive, building the asset
18.25 When to reach out to the audience, when and how frequently
19.55 Where do we get started
21.50 Free tools and no tech skills required
23.00 Free course - “List Building Made Easy”
24.50 Show recap/overview
26.00 COVID-19 takeaways - Yay moments from Corona
From today's episode, you can find Wendy:
Facebook: https://www.facebook.com/theinboundmarketingcoach
Instagram: @theinboundmarketingcoach
For access to Wendy’s free course - List Building Made Easy: https://hubs.ly/H0rgR4q0
How can you find us:
BizNation https://biznation.com.au/
Facebook Group https://www.facebook.com/groups/microsmallbusinesssupportgroup/
Kerry @ Zinc Business Solutions https://zincbusinesssolutions.com.au/
Adriana @ The Property Society Australia http://www.thepropertysociety.com.au/
Information contained in this segment should be taken as general advice only and your personal circumstances have not been taken into account. It is recommended that you seek financial advice from a professional who is licensed to do so. If you choose to act upon the general advice shared in this segment you do so at your own risk.
7. Taking brave steps in business
In today's show we chat about taking brave steps with your business marketing. Stepping out of your comfort zone and delivering those awkward things you're really not that into such as Podcast or Video and how we both stepped through the barriers.
If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!
Here is the episode breakdown:
Time Topic
4.10 Our standing on putting yourself out there in business marketing
6.00 Stepping out of your comfort zone
7.20 Having the knowledge behind you
8.40 Language in your content
9.53 Teach others to find your inner genius
11.00 Base nature behind the content
11.30 Starting in Podcast tip
12.40 Having a broad topic
14.30 Off-topic chatter, we got carried away
18.00 Using platforms to begin - Facebook Group discussion
20.00 Social media organic course Adriana is completing
21.30 Humanising your brand
25.10 Getting started with video, lighting, audio
28.00 Headliner for video snippets
29.00 Where to publish your video, Instagram, Facebook, YouTube
29.50 Tiktok
32.40 Summary of video tips
33.40 COVID-19 takeaways - Yay moments from Corona
35.10 How to find us
How can you find us:
BizNation https://biznation.com.au/
Facebook Group https://www.facebook.com/groups/microsmallbusinesssupportgroup/
Kerry @ Zinc Business Solutions https://zincbusinesssolutions.com.au/
Adriana @ The Property Society Australia http://www.thepropertysociety.com.au/
Information contained in this segment should be taken as general advice only and your personal circumstances have not been taken into account. It is recommended that you seek financial advice from a professional who is licensed to do so. If you choose to act upon the general advice shared in this segment you do so at your own risk.
6. First Co-Hosted Show about Pivoting, Launching and Starting out in Business
BizNation
Episode# 6
Key Topic: Co-Host Show
Pivoting is the business hot topic right now and it was already time to pivot this podcast into something more awesome and also discuss COVID times in business. We chat in this episode about launching during COVID and where to get some new leads for a new or existing business
If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!
Here is the episode breakdown:
Time Topic
2.35 Pivoting in business
10.25 Launching a business during COVID
14.00 Taking the plunge into the property game business
16.35 When is the right time to launch a business
22.05 Where to find leads when you first start out
25.15 Documenting leads and Adriana’s morning routine
Helpful links from today’s episode:
Feel the Fear and Do it Anyway: Audible Link https://adbl.co/2ZJSgZm
by Susan Jeffers
Booktopia Link https://bit.ly/2ZHpZCK
Atomic Habits by James Clear: Audible Link https://adbl.co/2XIcBMm
Booktopia Link https://bit.ly/2AbO1eG
How can you find us:
BizNation https://biznation.com.au/
Facebook Group https://www.facebook.com/groups/microsmallbusinesssupportgroup/
Kerry @ Zinc Business Solutions https://zincbusinesssolutions.com.au/
Adriana @ The Property Society Australia http://www.thepropertysociety.com.au/
Information contained in this segment should be taken as general advice only and your personal circumstances have not been taken into account. It is recommended that you seek financial advice from a professional who is licensed to do so. If you choose to act upon the general advice shared in this segment you do so at your own risk.
5. What is a property agent - with Adriana Slattery
BizNation
Episode# 5
Key Topic: Property Market - You need a Buyers Agent
In today's episode, we have the lovely Adrianna Slattery from The Property Society Australia. Adriana is a buyer agent and lives in Wollongong, NSW, and has forged her path from a working background of the Fitness Industry and owning her own fitness center, and now lives the laptop lifestyle with her family of hubby and 2 young boys. This entrepreneur has persisted through the COVID19 times to launch her business with her passion for property and investment.
If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!
Here is the episode breakdown:
Time Topic
1.22 What is a buyer's agent
2.20 What a buyer’s agent does
3.40 Where is the property market now
5.51 Is now the right time to buy
8.50 What effect has COVID had on the property market
11.18 What will interest rates do after COVID19
Helpful links from today’s episode:
Guest - Adriana Slattery @ The Property Society Australia http://www.thepropertysociety.com.au/
How can you find us:
BizNation https://biznation.com.au/
Facebook Group https://www.facebook.com/groups/microsmallbusinesssupportgroup/
Host - Kerry Zarb @ Zinc Business Solutions
4. Knowing your business numbers
Let's unpack this topic in an effort to help those in small businesses find some hints and tips to help them in their business journey.
With a connection to the Facebook Group - Micro & Small Business Support, unpacking all we need to know in small business to help those needing guidance and support.
3. Finding Clients for your Business
Let's unpack this topic in an effort to help those in small businesses find some hints and tips to help them in their business journey.
With a connection to the Facebook Group - Micro & Small Business Support, unpacking all we need to know in small business to help those needing guidance and support.
2. Building Business Reputation and Testimonials
Let's unpack this topic in an effort to help those in small businesses find some hints and tips to help them in their business journey.
With a connection to the Facebook Group - Micro & Small Business Support, unpacking all we need to know in small business to help those needing guidance and support.
1. BizNation Intro Episode
A super quick intro for BizNation podcast for listeners to hear from the founder and host of this new series.
With a connection to the Facebook Group - Micro & Small Business Support, unpacking all we need to know in small business to help those needing guidance and support.