The Boost Hospitality Podcast

What is Property Management System (PMS) and Channel Manager? With Na'im of Zeevou

An episode of The Boost Hospitality Podcast

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By Boostly
I help hospitality owners get more heads on beds, turn lookers into bookers and boost their direct bookings 🚀

For more help and advice go to www.boostly.co.uk/blog

To get a Free 5 Step Guide to Boosting Your Direct Bookings - boostly.co.uk/5steps

Start the conversation on Twitter #BookDirect and www.Twitter.com/boostlyuk

More places to listen

More places to listen

How to scale your SA business with David Diack
Boost Hospitality Podcast Season 6 Episode 6 David Diack is based in Southend on sea in Essex and he has been involved in service accommodation ever since and now they have 65 units and has a strong and great team. He values building a business that was scaled from day one. He and his team build a system, they got operators, manuals, and everything is in place and is growing at an effective pace. Learn some tips and ideas on how to scale your Serviced Accommodation and make sure to stay tuned until the end of the podcast.
32:30
August 23, 2019
How to Network the Right Way With Elaine Watt
Boost Hospitality Podcast Season 6 Episode 5 This week, I have decided to get on somebody that I've been wanting to chat to for a long time. It's Elaine, what of the hate LS podcast. Elaine, as got a Facebook group, she's got a fantastic website. She's got a fantastic community, she does monthly meetups. She goes to a lot of events. And I can't think of anybody else better to speak to when it comes to talking about network. Elaine is the host of the holiday let success podcast and she got into hospitality coming up for five years ago now, and her original background was always property since her family have always done at properties, sales, network marketing and customer service.
30:43
August 16, 2019
What is Property Management System (PMS) and Channel Manager? With Na'im of Zeevou
Boost Hospitality Podcast Season 6 Episode 4 In this episode with Na'im, we will be talking about the Property Management System and Channel Manager and their importance on how it is simplifying the way you run your business. Some service accommodation is slightly more complex than running something like hotel. Now if you've got, you know, food and beverage in the hotel, of course, that adds complexity if you go, swimming pool and fun, as inspired and all of that, but just in terms of if you're doing self catering rooms on the guest house. Or if you're doing service apartments, the issue of service apartments is that you've got multiple units and different locations.
18:49
August 9, 2019
Why your Business will never grow if you try and do everything yourself With Amanda and David of SAAngels
Boost Hospitality Podcast Season 6 Episode 3 The beauty of Outsourcing and VA and with the advancement of the internet is that when you want to hire a member staff, you don't have to hire somebody from the local area. You could but again, you couldn't get the right person of what you need. With the countries like Philippines and India where the state of living and pay is so less and you are able to find a quality member that can do the task you need and for them they can get a job satisfaction. For the most part why I love out sourcing is that I can set a task at 6pm and I know that when I wake up in the morning it is done. Like most people, I did everything. I did the payments, I did the ID check, I did the telephone calls, replying to enquiries by phone call by email by text. You have to be realistic, nobody if gonna be as perfect as you.
34:10
August 2, 2019
How to get started with Serviced Accommodation. With Trish McGirr
Boost Hospitality Podcast Season 6 Episode 2 This episode is with a guest called Trish McGirr. Trish is one of the leading experts in negotiation. So if you are looking to get into service accommodation, and you are struggling to get over the research to plan in and how to convince an estate agent or a landlord, to let you rent that property on a rent to rent model, this is the episode for you make sure you listen right to the very end, because Trish is going to leave us with a free download that you can get to discover her Kuddle checklist. Serviced accommodation has become one of the strategies that's blown up on the back of Airbnb, booking.com and that kind of stuff So that's kind of where I come in and that's where I've caught my teeth and in service accommodation and corporate threats when you are looking to take the train in it that you've got from service accommodation weekends and whatnot and you're looking to put theory into practice which is where so many people fall down what tips and advice, how can we go from the theory to do in how can we go to finding our first property of those properties to agree to this rental model.
30:56
July 26, 2019
What is Serviced Accommodation? With Jason Living
Boost Hospitality Podcast Season 6 Episode 1 Jason - worked as commercial planning consultant in London and had a property in London. He became aware of people letting properties on what people calls serviced accommodation, that is typically taking a residential rental property and letting it out on a short term basis. So typically, if you want to rent a property in most landlords and letting agencies, it takes months as minimum. But serviced accommodation is a much shorter period, something that would do one night stay and some properties would do a minimum of two night stays and it is fully furnished and the bills are covered as well. Jason and his team has a total of 185 properties, and mostly are on the north east. And for Jason, the rise of Airbnb, Booking.com and etc are a significant factor in the world of Serviced Accommodation. For the full podcast series, go to Boostly.co.uk/podcast
44:04
July 18, 2019
How to end the perfect Facebook competition training
Okay, here we go. Let's end this competition. In this episode, I am going to show you how to get direct bookings on the back of running a competition. It is essential you take all of the advice in and then put it into practice. For the visual training on this, go to www.boostly.co.uk/Facebook. When you do finish, I would love to get your feedback. Email mark@boostly.co.uk and let me know your results. How did you find the audio training to this? Did you watch the videos? Did you discover the training via the Hospitality Community or did you find me via another method? I would love to know. Season 6 depends on your feedback, so get in touch. 
While you are feeling generous, please leave a review on your chosen Podcast platform of choice.
08:51
October 3, 2018
How To Run The Perfect Facebook Competition - KEEP GOING
Welcome to October (my birthday month) We are now in the final stretch. If you have followed my steps, by now you will have had a great response to your competition. Top Tip: Comment back when people comment on your post. Facebook loves conversations and by doing so in this thread, you are getting seen by more and more people. Today is all about keep going, keep sharing, keep getting people to interact. Short episode today as we are getting ready to end this on Wednesday. If you are listening to this in the future, you should go back to episode one and get involved from the start. If you are doing this live, please let me know how you are getting on. For the visual training around all of this season, go to www.boostly.co.uk/Facebook
03:47
October 1, 2018
How To Run The Perfect Facebook Competition - The 2nd chance
Friday 28th September - 5 days into your competition Normally, you will see a dip in engagement for Facebook posts. What I am going to show you today is how to prevent that and get people to subscribe to your email and chatbot list. To get the visual training for this episode, go to www.boostly.co.uk/facebook
08:24
September 28, 2018
How To Run The Facebook Competition - How to boost exposure
We are now on Wednesday 26th September and your competition will be 48 hours old. By now, it should be getting some decent traction. What I am going to show you today is how to get more eyes on your prize. For the visual training with step by step videos, go to www.boostly.co.uk/Facebook
07:30
September 26, 2018
How To Run The Perfect Facebook Competition - The Post
Today is the day - we launch the competition. We have done the prep, we have the image, the T&C are on our website and we have the prize. We have warmed up our followers with a prep-post, now we have the launch the thing. I will walk you through how to structure the post. For the visual training, go to www.boostly.co.uk/facebook
08:02
September 24, 2018
How to run the Perfect Facebook Competition - Preparation
On Monday 24th September 2018 - I am going to show you how to run the perfect Facebook competition that will increase your reach, boost your likes, get you enquiries and direct bookings on the back of it. If you want to join in go to www.boostly.co.uk/facebook If you are listening to this in the future, you can still join in by going to the link above. In this episode I explain why FAILING to PREPARE is PREPARING to FAIL
08:48
September 22, 2018
The Final episode of Season 4 -How Emma boosted her bookings
I finish season 4 with something a little bit different. I wanted to share with you how I have helped Emma from The Riviera Guesthouse boost her direct bookings. https://www.rivierawhitby.com/ The blog post is here https://boostly.co.uk/how-emma-increased-her-direct-bookings-with-boostly/
05:13
September 21, 2018
How the CMA investigation could decide the future of the OTA
This is an updated blog post and podcast on something I put together back in October 2017 Full write up here https://boostly.co.uk/cma-investigation-the-future-of-the-ota/
05:51
July 26, 2018
My Most Effective Tips in 2018 For Boosting Direct Bookings
Today I wanted to share with you three tips I have been doing which has had a massive impact on the direct bookings at www.grainary.co.uk To read the full blog around this, go to: https://boostly.co.uk/lets-explore-simple-tips-to-boost-your-direct-bookings-in-2018/
02:58
July 24, 2018
Say no to Online travel agents and Grow your hospitality business
Lin Mount from Lorien House is a rare bread. She has grown her B&B without having to list on any of the online travel agents I interviewed Lin for the Boostly Blog and here is the audio version of https://boostly.co.uk/say-no-to-online-travel-agents-and-grow-your-hospitality-business-read-an-interview-with-lin-mount-of-lorien-house/
11:57
July 18, 2018
7 Golden Rules To Turn Negative Reviews Into New Customers
We've all been there. That dreaded one-star review comes in, how do you respond? Before you do, check out my 7 Golden Rules on how to turn a negative review into new bookings Full write up here https://boostly.co.uk/the-7-golden-rules-to-turn-negative-reviews-into-new-customers/
07:21
July 17, 2018
Want to get the most from Expedia? Follow these 3 steps
We all want to boost our direct bookings. However, if you disregard the online travel agents, you are simply leaving money on the table. Instead of sulking and bemoaning the fact that the OTAs are so powerful, why not instead make sure that you get set up on their websites to make them work for you and not the other way round. I put together a very popular blog post on the Boostly website showcasing 3 ways you can make this happen. https://boostly.co.uk/want-to-get-the-most-from-expedia-follow-these-3-ultimate-ways/
05:07
July 16, 2018
5 Tips To Boost Your TripAdvisor Ranking
Isn’t it exhausting trying to keep up in this world of constant competition? Potential guests are continually looking for top-rated properties, and these are the people you want to attract to your accommodation. Did you know, approximately 95% of your customers will check a reviews website before booking at your property? Where are your guests going to? The answer is Tripadvisor. Right now, the most popular online review website is TripAdvisor, (but watch out of Google and Facebook as well) The TripAdvisor Popularity Index is influential because the closer your ranking gets to #1, the more likely you are to be chosen by prospective guests when they search for accommodation in your area. I have put together a Five-Step Guide to boosting your TripAdvisor Ranking. Full Written Blog at https://boostly.co.uk/tripadvisor-popularity-ranking-5-tips-to-boost-your-tripadvisor-ranking-take-your-business-to-the-next-level/
07:50
July 11, 2018
3 Ways To Get More Traffic to your website with Google Ads
www.boostly.co.uk/blog This is the audio version of one of my most popular blog posts on the website. https://boostly.co.uk/3-things-about-google-adwords-every-indepedent-hospitality-owner-must-know/ ✅ How to use Expanded Text ✅ How to Bid on Brand ✅ Why you should be focusing on those long tail keywords If you want to boost your direct bookings head over to www.boostly.co.uk/training as I have some tutorial videos to show you.
07:14
July 10, 2018
What is actually in your OTA contract?
Welcome to Series 4 of the Boost Hospitality Podcast. This is Episode 1 of a brand new season. Today I am going to share with you actually what is in your OTA contract. This is the audio version of the blog I posted here https://boostly.co.uk/what-an-ota-contract-contains-for-your-hospitality-business/
08:05
July 9, 2018
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