Hello everyone, Welcome to a Nightly Podcast. A show about life after work. Today we are at episode 48. Never expect to reach here, I think around 20 plus episodes, i want to give up already. Now looking back, it seems that we have just started. Today like to try something like, I like to call it "Ahlee reads the news" inspired by Mr Brown
Today we are talking about Socially-conscious enterprise hawker centres. This topic in the news for very long already. So I thought I give my take on it. Now we first need to understand what exactly is the Socially-conscious enterprise hawker centres.
Hello everyone! Welcome to the 47 episodes of Nightly. My name is Bosslee and I am your host. Nightly is a podcast about Life after work and talking about how to get out of the rat race.
How is everyone doing today? I am actually recording this on a Saturday Morning. The sun is super bright! Which is great because for the past few days there is heavy rain.
Let us jump right in. Today we are talking about customer complaints. If you are a seller be it online or offline, you will for sure encounter a lot of different customers and complaint matters. But do you have to take all the feedback in?
For example: recently I met up with a customer. She was complaining about how one area of our service is not flexible and affecting her work. She also kept repeating how another service is super awesome. During the 3 hours conversation, we share with her solutions and workaround but they were rejected as she was expecting our service to work exactly like the others. In short, she was looking for a standardised system so that her employees can have just one workflow as she is selling on many different platforms.
She is not wrong, You see the ex-Evernote CEO Phil Libin once said that “Feedback is great for telling you what you did wrong. It's terrible at telling you what you should do next.” So the important thing here is to understand what exactly is the root of the problem. Also sometimes, the customers are very aggressive, so they keep talking and talking giving you no chance to explain. To put that into control, you have to be calm, because we need to understand that they are angry with the matter and not you. We are just a medium.
Finally, towards the end. Personally, I deem that 40% of her feedback is very much valuable. The remaining is largely she has no idea of the available functions.
So my friends, if you are meeting with a bad experience with a product or service. Please try to control and avoid shouting at the customer service, because we need to also know that they are a medium and not the cause of the problem.
Hello everyone! Welcome to the 46th episode of Nightly. My name is bosslee and I am your host. Today, I have two interesting thing to share. One, when you big big boss starts questioning and your boss become a spider, what do you do? Two, have you seen the trending video about a baby bear climb up a mountain to met with its mom. It shows courage and the attitude of it giving up.
Hello everyone! Welcome to the 45th episode of A Nightly Show. A show about life after work and how to get out of the rat race. So last week, we talk about me leaving a stable job and not having a plan. The goal currently is now is thinking what to do next. Currently, it is something that is to be in the ecommerce space. The next thing I want to share is about a new trending app Tic Tok.
Hello everyone! Welcome to the 44th episode of Nightly. My name is bosslee and I’m your host. Nightly talks about Life after work and also ways to get out of the rat race. Today, I like to review about a book titled: Trust me, I’m lying. It’s a very interesting book that talks about the landscape of online media and also how you can try and make your own news go viral. Listen and I love to hear from you.
Hello everyone! Have a special announcement to share. Sorry for the wind sound? As I’m a walking as I’m recording this, also if you have any feedback or like to share your thoughts! Please DM me. Thank you!
Hello everyone! Welcome to 42th episode of Nightly. My name is Bosslee and I am your host. Today like to share a short talk short that I recorded the last weekend. Also like to thank Suyuen for her awesome feedback. Lastly, love to invite fellow friends on come onboard and join me in podcasting :)
Hello everyone! Welcome to the 41 episode of Nightly. In this episode , I shared about an interesting coffee place I found in Nepal; Kar.ma Coffee - where you can pay for any price you deem a for decent long black. Also recently read a book about manipulating media, just nice the we have the incident os S-Hook Lorine goes Viral. One of the chapter closely relates to this.
Hello everyone! Welcome to the 39 episode of Nightly. My name is Bossle and I am your host. A Nightly Show is a show about life after work and building a business on the side to get out of the rat race. Today I’m talking about no coffee for 5 days and thoughts about Nas Daily.
Hello everyone! Welcome to the 38 episode of Nightly. My name is bosslee and I am your host. Today we talk about Coffee Detox and my passion for voice as a medium. Plus thank you so much for listening.
Hello everyone! Welcome to episode 37 of Nightly. My name is Bosslee and I am your host. Maybe this vacation is too long because instead of feeling refresh I am starting to feel lazy. It is like breaking a habit. If you have not taken leave for a long time, this is the exact kind of feeling. You go to work everyday, suddenly you are told to take a rest and you realised you have no idea of what to do. Another thing that I shared in this episode is the unexpected thing that happened. Each time I plan to startup something, I will be thrown a lemon.
Episode 31: I shared about be being 背黑锅. In the role I’m in, I need to do some configuration on the system. These requests usually come from business stakeholders. This time round, I believe there is a miscommunication on both party but the fault falls on the person who do the configure. This is so WTF. #corporateshit
Hello everyone! Welcome to A Nightly Show, an audio log about an average Singapore trying to breakout of the rat race. Not all sunshine and rainbows here. Sometimes the show is like a drama. Today, the sharing is about Aging, handling stress and about Manuka Honey
Hello everyone! Welcome to the 28th episode of Nightly! My name is bosslee and I am your host. Nightly is a podcast that talks about life after work and it also serves as my audio log. Today I’m talking about a lifestyle I’m pursuing and that’s minimalism. Three things I learn from being an minimalist. 1/ it’s not cheap to be an minimalist because quality shirts that would last a life time cost you. 2/ it does not mean that you buy less and have less. It means only owing stuff that brings value to your life. 3/ Finally, my motto if you don’t use it, lose it.
Hello Everyone! Welcome to the 26th Episode of Nightly. My name is Bosslee and I am your host. Sa wa dee Krup! Learning Thai now and it sure is a very fun language to learn. I think learning a 3rd language is important beside that it is fun, it also helps to expand your opportunities. Also in this episode, I talked about Kim Trump Summit in Singapore. Super proud to be the nation to be hosting this. Finally talking about the buying behavior for large ticket item, do you use desktop or mobile?
Hello! Welcome to the 25th episode of Nightly. My name is bosslee and I am your host. Today, I like to share with you my recent Hongkong trip and also my experience of sourcing for suppliers on Alibaba.
Hello everyone! This is bosslee here and I am your host. This podcast talks about life after work, sometimes I treat it like an outlet to destress. Today I’m sharing three things. 1/ I made my first sale from an ecommerce platform. 2/ I got my health report score card and 3/ how I avoid being jack of trades
Hello everyone, welcome to the 23rd episode of Nightly. My name is bosslee and I am your host. This podcast talks about life after work and shares the story on how I’m trying to get of the rat race. Kinda of like reality show. If you listen long enough, you will know probably my whole life story. Anyway today I got an opportunity to meet up with a business person running medical hall. It’s interesting to how she present the opportunity to me
Hello everybody! Welcome to the 18th episode of Nightly. My name is Bosslee and I am your host. How are you doing this amazing Sunday? It is interesting how we are able to wake up super early during the weekdays but when it comes to weekend, waking up at 7am is a struggle. Do you share the same?
So today topic is something very close to me. It is about this article by Inc titled: Over 400 Startups Are Trying to Become the Next Warby Parker. You see Warby Parker is an ecommerce business operating under the Direct to Consumer model. They build up a brand, removed the middleman and sell direct. Some very successful ones include, Warby itself, Dollar Shave Club, Casper, Away. This article talks about how some 400 startups are trying to bring down every consumer category. There is this particular category that I am super interested and it is the TCM category.
Hello everyone! Welcome to the 15th episode of Nightly. My name is Bosslee and I am your host. How are you today? I’m sure today your office must be pretty empty too. Most of your colleagues would have taken an annual leave because it would give them a long weekend. Some might even take this opportunity to travel overseas.
Hello everyone! Welcome to the 14th episode of Nightly. My name is Bosslee and I am your host! So I totally broke my chain of schedule on recording podcasts for the last few days. Episode 13 was on 22 April 2018. I am so ashamed of myself. I do not have a specific topic to discuss about today but like to casually share some of the thoughts on my mind
- Breaking the habits
- North and South Korea vow to end the Korean War in historic accord
- Don’t believe everything on the internet
- Happiness Is a Choice You Make
Hello everyone! Welcome to the the 13th episode of Nightly! Today I am a bit sad. One of the EDM DJ that I like has pass away. For EDM fans I’m sure you are aware. DJ Avicii was found dead in Oman yesterday (21 April 2018). He produced some of the greatest hits in the EDM scene, one of it is the “Wake me up” which has 100 million played on Spotify but my personal favorite is “The Night”
Now for the topic of the day, I think this is turning into a podcast about Chromebook
I wrote this script on flight, I really think that Chromebook is super awesome. Everything that I need to get done on a laptop, I can do it even while offline. As for entertainment, I realised that I can install Netflix on the Chromebook and watch the shows offline just like an Android devices. Here’s a hot tip for you, if you try to download Netflix via the Google Play store, it will tell you that the app is not compatible with this device.
United as one!
Round 3. We were the terrorists. We followed the same plan to take on a more aggressive approach but this time round, we took the decision to aim at only the harder place to plant the bomb because we deem they might be arming more people to guard the opposite area. We were wrong on this and we end up losing the game. However we we had lots of fun in this, you see teammates rushing out shouting “go go go” like all of us have only a single goal and that is to win. That feeling feels really good even losing the game because it feels like a team United.
daily action builds habits. It gives you practice and will make you an expert in a short time. If you don't break the chain, you'll start to spot opportunities you otherwise wouldn't. Small improvements accumulate into large improvements rapidly, however if you start skipping one day, it makes it easier to skip the other.
Warning. This is an episode of me talking to myself. No interviews, no specific topic. I talk about why BSN episode 7 came so late and how I got my motivation back. When I was doing this episode, I was recording this on Bigo Live too.
This week, let’s talk about Aerial Yoga with Nicole. She is a very charming lady and this is how she describe herself, “I am living life with a relentless thirst. I am an aerialist, a yogi, a pole dancer and everything in between. I love being in the air. I relish extreme sports and live […]
This week, I’m on a break but I have a story to share and the title of the story is “Don’t quit your job”. Plus in the podcast, you get to listen to next week’s trailer and I’m sure after listening you will be super pumped to find out what is the topic for next […]
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Once upon a time, if men wanted to compete in a physique competition there was only one category: bodybuilding. The same was true for women. These days, women can compete in bikini, figure, fitness, physique, and bodybuilding. The posing and related requirements are different for each, but the main difference is obvious: muscular size. This […]
This week in Becoming Stronger, I get to speak with Sara who is a women with many talents. She works in legal but is still able to find time for training, coaching and speaking. Her typically day starts at 4am, involves swim,bike,run and like everyone else work. In this podcast, we learn how to better […]
This week on Becoming Stronger Podcast, I get to speak with Jo. Jo is a trained Strala Yoga instructor and she is very kind of share with us her thoughts on Yoga, what are the things that beginners should look out for and what are the yoga essentials you might like to consider. Links [jo_strala on […]
Becoming Stronger Now! A brand new podcast featuring discussions on health and fitness topics that are important to busy people. Busy people like you and me who often get drench into our work and forget about our health. Hear from fitness experts on they manage their work life balance and also bite size fitness tips. The […]