Biz Tips for BFFs
By Brilliantly Forward
Yep that’s why we’re sharing tips and hacks to help entrepreneurs solve problems.
Hosted by Roseanne and Shannon, co-founders of Brilliantly Forward and besties for longer than we care to say. On this show we will make you think, laugh and challenge your mindset.
We believe the world is a better place when entrepreneurs succeed and that’s why Brilliantly Forward’s goal is to work with you to solve the problems in your business.
Check out our website for more ways to create more success in your business. brilliantlyforward.com/
Biz Tips for BFFsJul 14, 2021
#34: Using Your Summer Time Wisely
On this week’s episode of 𝔹𝕚𝕫 𝕋𝕚𝕡𝕤 𝕗𝕠𝕣 𝔹𝔽𝔽𝕤 we debunk a popular myth - that summer is a time when things can’t move ahead as everyone seems to be on vacation.
Instead we shared:
【1】How you can use the downtime wisely
【2】The benefits to you as a business owner of rest
【3】The importance of staying productive when the pressure is off
Download Roseanne and Shannon's top 6 tips for optimizing productivity here, https://view.flodesk.com/pages/60eb01b315524d47250d7d38
#33: How to Turn Goals into Results
Biz Tips for BFFs is back and today we shared some insight into why entrepreneurs often don’t reach their goals and some simple steps you can take to correct that.
We covered:
【1】Reasons why businesses don’t reach their goals
【2】What is a SMART goal
【3】How you can start to achieve the goals you set
#32: Biz Tips Happy Birthday
We are back with a special episode on Biz Tips for BFFs celebrating 1 year since we officially launched Brilliantly Forward.
Just like the Friends Reunion we shared
【1】Some favorite moments behind the scenes,
【2】Our greatest lesson learned to date
【3】And what we hope the next year will bring.
Tune in and bring your party hat!!!
Join our waitlist and be the first to hear about new offerings. https://view.flodesk.com/pages/60bb795e7308c6494e0a068a
#31: How Tools Keep You Organized
This week on Biz Tips for BFFs we switched things up a bit and gave you a tour of one of our favorite tools - Google Calendar!
You see because if your time isn’t organized, it makes it hard to slay the goals in your business.
We covered:
⚡️why scheduling can help reduce overwhelm in your business
⚡how we use Google Calendar to manage our professional and personal lives
⚡️a quick demo so you can see what we mean!
Brilliantly Forward can help you achieve your business goals email us at info@brilliantlyforward.com and book 30 minutes with us to see how we can help.
#30: The Honesty Behind Financial Data
This week on Biz Tips for BFFs we talked about how you can use the financial data in your business to understand your business and help make decisions.
Because numbers can tell you so much about not just your business’ past performance, but trends that you need to consider.
We covered:
⚡️what is financial data
⚡what it tells you about your business
⚡️how to use the data to solve problems
Interested in finding out how you can use the financial data to grow your business? Book a 30 minute chat with us by emailing us at info@brilliantlyforward.com.
#29: Avoid Poor Customer Experience using Data
This week on Biz Tips for BFFs we talked about how understanding customer data is key to ensuring they are having a good customer experience..
Because remember a good customer experience drives loyal customers who buy more, buy more often and spend more when they do.
We covered:
⚡️how to use data to your advantage
⚡️what is customer data
⚡️how to solve problems using customer data.
Want to start to use customer data in your business? Book a complimentary 30 minute chat by emailing us at info@brilliantlyforward.com
#28: Using Data to Make Powerful Decisions
We make important decisions everyday in our business. Many of those decisions are made based on our gut. The gut does a pretty good job guiding us but what if there was a different way?
What if you used data, the guesswork in decision making is eliminated. And this reduces your overwhelm and makes you powerful in your business.
We covered how data:
⚡️can inform your decision making
⚡️can help predict future behaviour as well as tell you about the past
⚡️does not lie!
Are you ready to be the decision maker superstar?
If you want to dig deeper into your business's data after the podcast.. we would be happy to help. Send us an email at info@brilliantlyforward.com and we will dig into your data with you and come up with a process that works for you.
#27: Let’s Talk Data and How to use it
Let’s talk data! Big Data, Small Data.. Just Data
Many entrepreneurs will tell us that their best decision making tool is their gut. And it often will be right.
But using data in your business can inform the gut with facts - you see combining art and science!
We covered:
⚡️what is data in your business
⚡️why this isn’t just for large companies
⚡️and how to get started in your business
Are you ready to get started to use data to grow your business?
Reach out to us and we can help you get started. Info@brilliantlyforward.com.
#26: Solving Your CX Problems with Emotions
We covered:
⚡️what types of emotions your experience creates for your customers
⚡️how to anticipate the emotions customers have in your business
⚡️and how to create a plan to create positive emotions in your business
Because those positive emotions translate into loyal customers that buy from you again and again!
#25: Truth Is, Customers Buy Differently
Ever watch a customer study a product with intensity only to put it back on the shelf and walk away. Then come back a few hours later and buy it. Where another picks it up and takes it right to the till?
This occurs because we each have a buying decision preference.
Here are the 4 groups.
⚡️ Quick and easy
⚡️ The popular decision
⚡️ Need other opinions
⚡️ Additional information required.
Have you thought about what type of buyer your ideal customer is?
And made sure that your customer experience is tailored right to their needs?
We answer all of the questions and discuss ways to ensure your customer journey makes easy for your customers to buy.
It is easy to listen to Biz Tips for BFFs podcast however it is not always easy to put those ideas into action. That is why we designed a Customer Journey Mapping Guide and Template that help you design a journey in your business that takes into consideration how the customer buys.
brilliantlyforward.com/product/biz-tools-customer-journey-mapping-guide-and-template/
#24: Demystifying Your Customers’ Journey
Might sound complicated but it really is not tough at all. Takes a bit of time, creativity and a desire to jump into your customers shoes.
We covered:
⚡️exactly what is included in a customer journey
⚡️how can you understand the pain points
⚡️what can you do next to get rid of the pain!
And hey when you think about making the customer experience the best it can be, then you build those loyal customers that buy from you again and again!
If you are looking for the Customer Journey Mapping Guide and Template as referred to during Biz Tips for BFFs , Click here and you can purchase it.
brilliantlyforward.com/product/biz-tools-customer-journey-mapping-guide-and-template/
#23: Proven: The Most Effective Way to Keep Customers
It might be an understatement to say we are obsessed with helping businesses create extraordinary customer experiences. What percentage of customers do you think have made impulse purchases after receiving a more personalized experience? What percentage of customers are willing to pay more for a great customer experience? You would think companies would invest, time, sweat and very little capital to make experiences extraordinary. Truth is most don’t. Want to jump start your business's experience? Discover our free download “Customer Experience Must Haves”. https://view.flodesk.com/pages/5f78878d322e6a491057b92a
#22: Design a Knockout Interview
Reality is that Google can tell you all kinds of details about interviewing. But hey the candidates can look up all the same details.
And you don’t just want the canned answers because that won’t help you know if they are the employee for you.
So come and listen to this week's Biz Tips for BFFs for more tips on how you can make an interview process that will get the right candidates every time.
Truth is between the two of we have conducted 1000’s of interviews. Our experience can help you ensure the interview you need to design is perfect for your business so send us an email at info@brilliantlyforward.com with any questions you might have.
#21: Job Descriptions as Easy as 1,2,3
But it doesn’t have to be. We’ve created 5 steps to creating a great job description that is geared for the busy entrepreneur.
Listen to this week's episode of Biz Tips for BFFs where we give you all the details!
Visit us at Brilliantlyforward.com for additional business tips.
#20: The Real Truth About Hiring People
How can you be sure that it is time to expand your team?
Are you seeing any of these problems in your business?
Working excessive hours trying to keep up with everything
Falling behind and can’t keep up with customer demand
Feeling like you are always working in the moment and never able to get ahead.
Have a strategy that needs expertise to move it forward.
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Well in this week's episode of Biz Tips for BFFs we share with you the Real Truth About Hiring People. Listen on!
Click here to download the cheatsheet for this episode. view.flodesk.com/pages/6050a9614271f0a78cd69b7f
#19: Women Who Inspire Us
Over the years we have been fortunate enough to meet some amazing people along the way that helped shape us and inspire us to be who we are today.
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And that has helped us not only in our corporate careers but to have the courage to try something new - like starting Brillinalty Forward.
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In this week's episode of Biz Tips for BFFs we share with you who some of these amazing women were and how you can get inspiration from others for your own path.
Sit back and listen and we will take the notes. Download our cheatsheet here. view.flodesk.com/pages/6046f8e56e93b91ca91aa202
#18: A Few Secrets About Expense Management
PSA: Warning it takes a brave entrepreneur to listen to this podcast. Are payments causing you grief? Do you need to reduce expenses? This can be a tough subject especially if you are starting to feel the pinch. But don’t despair. We’ve got your back. If you need to look at what costs you can cut out you need a way to identify these. Because when you use a process to analyze each expense based on the impact to the business you can make the best decisions for the business. In this week’s Biz Tips for BFFs we dig into expenses and help you design a process for your business to manage them. Sit back and listen we took notes for you so download the cheatsheet here. https://view.flodesk.com/pages/603e74eb824b5f2de39e8f77 Enjoy!
#17: ROI The Magic Formula
Have you ever had a problem in your business that you could solve two different ways?
And each solution required a different investment. So how do you choose which way to go?
Well in this week’s Biz Tips for BFFs we get into the details of ROI - Return on Investment. ROI can be a very handy tool to compare the solutions and choose the one that has the greatest return for your business.
Have a listen so you are ready to evaluate your next big investment!
Don’t worry about taking notes, we have prepared you a ROI Cheatsheet.
Download here, https://view.flodesk.com/pages/60357b320f39bb463268e4f4
Visit our website for more information.
#16: Do You Want Perfect Profitability?
This doesn’t mean your business is always making a profit. However it’s what we are all striving for every month. As your business can not accomplish all the great things you want if cost exceeds revenue.
But can you just sell more?
Well you definitely have to grow revenue to create profit, however just selling might not be enough. What you are selling is key to optimizing your profit.
Are all your products/services created equally?
Are the direct costs associated with each product the exact same?
Most likely they are not equal which means one product has a higher profit margin than the other. And understanding the gross margin of each product is key.
Because then you can make strategic decisions on which products you sell more of and which you might not sell at all.
This week's episode of Biz Tips for BFFs we dive into the topic of profitability and how understanding your profitability empowers you to make those CEO decisions! Check it out now.
If you want more resources visit our website brilliantlyforward.com
#15: Solving Your Risky Business
Every business has risks..some are greater than others depending on the nature of your business.
For example online only businesses have a much higher cyber security risk as their entire business depends on keeping their customers’ data safe and protecting their assets from being hacked.
But a bricks and mortar business may have personal liability risk if they do not have a safe place for customers to visit the business.
Assessing these types of risks is an important part of managing any business. Because there will always be risk in every business. The key is to understand the risk and make sure you are taking actions to minimize the impact.
In this episode of Biz Tips for BFFs or Biz Tips TV we get into not only more examples of types of risk that you need to manage but also, a simple formula to put a value to your risk.
P.S. The simple formula is Risk = Probability X Impact
brilliantlyforward.com/
#14: Does your Strategy Calm You?
So what does strategy really mean? Well business strategy is that roadmap of how you are going to get to the vision you have for your business. And the important thing is it helps define how you are going to be competitive. Because although having goals are important, you need to be strategic in what you are doing so that your goals will contribute to getting to the level you want to achieve. This may mean making some trade offs and decisions about what you are going to focus on. But once you are focused you are in a better position to actually reach your ultimate dream! We tackle the topic of strategy on this episode of Biz Tips for BFFs / Biz Tips TV at https://brilliantlyforward.com/.
#13: Don’t Let the Numbers Scare You
But you can't ignore the numbers. Being in business means making money and hey you gotta know what that "money" is.
And that means knowing things like what is gross margin and how can you measure if you are truly profitable or not.
For more tips visit our website brilliantlyforward.com/
#12: How to Avoid Problems
Have you ever been anxious knowing that you have to make a decision on what software you are going to choose to support your customer relations? You toss an turn worried about the problems the wrong decision could cause.
But there are so many factors to consider and you just don’t know where to start.
Well that’s exactly where you do start. You need to consider first what you need and then how solutions can fill that need.
And then have a framework to make a decision.
Sounds simple but it often isn’t and as entrepreneurs if we don’t have this skill, we can become paralyzed with fear about what is going to happen if we make the wrong decision.
For more information on decision making. Read our blog Software Selection Secrets for the Entrepreneur. For more details visit our website https://brilliantlyforward.com/
#11: How to Become Biz Fit?
Because every entrepreneur has to make sure your business is just as fit as you are . Therefore what does a Fit Biz look like?
A Fit Biz has the skills and processes to meet the challenges that day to day entrepreneur life throws at us. Hence the everyday tasks are easier allowing you to work on that thing you love to do.
In this episode we discuss ways to ensure your business is as fit as it can be. Which reduces those feeling of frustration and anxiety allowing you the business owner to love what you do.
We provide lots of resources on the skills business owners require and how to master them in our Brilliant Idea Blogs. Check them out by visiting our website https://brilliantlyforward.com/
#10: Favourite Holiday Traditions
Visit our website for more tools and tips brilliantlyforward.com/
#9: Our Reflection of the Past 6 Months
Well in the six months since we launched Brilliantly Forward we have learned a lot, failed a little and accomplished more than we set out to do. And even had some fun along the way.
For more details and tips visit our website brilliantlyforward.com/
#8: Some Tips on Wearing Different Hats in your Business
#7: How a Beta can Help your Business
#6: The Brilliant Method to Learn Quickly
#5: Our Best Software Selection Tips
There are so many software choices how can you possibly know the best one for your business. We will give you a few tips that can make the process easier. Find more tips on our website https://brilliantlyforward.com/
#4: CX Tips for the Holidays
Customers are the heart of our businesses. These important assets should be cherished. Therefore we talk about simple ways to ensure the experience you create for customers is an exceptional one. Find more tips on our website https://brilliantlyforward.com/
#3: Cyber Security, You Need it Too
No matter the size of your business if you have an online presence then the threat of cyber attacks is real. We talk about some simple ways to protect your business from cyber crime. Find more tips on our website https://brilliantlyforward.com/