Business of Travel

In this episode, we shall take a look at, how to build a successful destination management company (DMC) business. This episode takes a deeper look into destination management companies or DMC. You will learn how to set your DMC apart from the competition. Building a successful DMC business involves various factors. This episode is a helpful guide for those who are seeking information on this subject.

Here are the topics we will cover:

• What will set your DMC apart from the rest?
• Key aspects to focus on while building your DMC business
• Factors that support building a successful DMC business

If you are a DMC, the success of your business depends upon how well your customer’s needs are met. Connect with our experts to find out how OTRAMS can help you create a powerful, scalable and profitable DMC business.

Hello! And Welcome to this episode of the podcast by Qtech Software.

This is part 2 of our podcast on Global Distribution System (GDS). In the first part of the episode, we spoke about the workings of GDS.

We also covered the importance of GDS system and its relevance to the travel agents. We briefly touched upon how to integrate GDS into your travel website.

In part two, we will touch upon:

how travel companies can integrate leading GDS like Amadeus, Sabre and Galileo into their travel website.

Here are the topics we will cover in this episode:

• How can you integrate SABRE GDS on your website?
• What is the procedure to integrate Galileo GDS into a travel booking website?
• How to integrate Amadeus GDS in your Online Travel Portal?

In today’s era, having a GDS system and online presence is very important. It helps you offer competitive pricing and service.

Therefore, it is essential for any travel company to immediately facilitate a GDS system if they have not yet. 

Hello!  
This episode is a complete guide on Global distribution system (GDS) in Travel Industry. This is part one of the topic and it deals with

What a GDS is? How it works? Its importance and relevance in the travel industry. We have also discussed how travel companies can integrate GDS into their travel website.

Here are the topics we will cover today:

• Function of GDS in the Travel Industry
• Why do Travel Agents Need Access to GDS Systems
• How do you Integrate GDS into your Travel Website

In this episode: 

We'll look at how travel agencies can benefit from using travel software in this episode. Travel technology has enabled the travel and tourism industry to reach new heights. Technology has also enhanced business function in ways that were previously unimaginable. In this podcast, we take a look at the complete benefits of travel agencies having powerful online travel software.

Here are the topics covered in this episode:

• Need for an online portal  ·
• What is online travel software?
• Key features and functions you can leverage
• Benefits your travel business can derive
• Other benefits

To become the preferred B2B travel portal of a travel agent, start by solving the issues they face and offer anything that adds value to their business. 

Travel agents rely on B2B Travel Operators for their business needs. Attracting them to your offers is the first part, but to keep them is a bigger challenge. Every travel agent typically has 3 to 5 logins from various B2B travel portals. 

In this episode we will be talking about how B2B travel companies can improve their revenues through hotel booking. Within the B2B travel business, there are various methods for travel companies to boost their income! 

Here are the topics we will cover in this episode:  

A brief introduction to travel industry challenges  

• Getting the best Suppliers 
• Powerful Extranet 
• API Distribution 
• Value-added Services 
• Booking Optimization 
• Booking Re-verification   
• Take away for B2B travel businesses

For B2B Travel Companies, Hotel booking is one of the major revenue channels. In a competitive market, companies that provide added value to their agents and customers are going to win the game.  

2021 has brought a renewed hope for the travel industry with over 50% of the countries opening up their domestic tourism sector. The pent-up demand for holidays and travel is now being realized.

According to a recent survey, Business Travel could resume to a sizeable level by the end of the second quarter of 2021.

However, it is imperative for travel businesses to also embrace the changes that are now becoming and acceptable norm.

In this episode, we want to visit the new developments in the travel sector and how can agencies incorporate them. And to take us through this, we have Priyanka Prabhu with us. Priyanka is a Customer Success Lead at Qtech Software. She partners with Travel businesses to understand their requirements and help them overcome business challenges through technology solutions.

2021 has started on a very positive note, we are in an era where things are evolving at a high speed and many of our clients are ready to embrace the change with more diversified services. We have encountered two major themes:

1. Preference towards Cash and Real time payments Vs the Credit System
   
2. B2B Travel companies, extending their service to B2C

There has been little to no realizations last year and the cash crunch can be felt. Now that the demand is rising and customer expectations are evolving, we are seeing this shift in B2B Travel from Credit to Cash. It is helping companies to keep a healthy service quality and extend added services like Safety Protocols and on-demand assistance.

In such a scenario, it would be difficult for businesses to retain the travel agents booking in their system. How can travel companies overcome this? 

We have helped some of our customers overcome this challenge by adding multiple layers of programs that make it lucrative for agents to book from their system.

For example: We have added the Loyalty Program and a Coupon Module to our B2B and B2C Booking engines for our customers. It helps them deliver added value to their travel agents and customers. The change has been well received by the agents.

In the first month of 2021 we have already helped two of our customers launch their online B2C services. Primarily these businesses have been B2B for over a decade. And we are seeing more such interests from other B2B customers.

When a B2B Travel Agency wants to launch B2C services, what are the most critical aspects to consider? 

There are 3 critical aspects:

• Addition of Flights module
  
• Integration of Insurance services &
  
• Demand for Channel Manager Integration

What are the focus areas for Travel companies to grow in B2C?

1) Technology and Online tickets are he (Only) Way Forward

2) Mobilization will continue to grow 

3) Intent data will drive decision making

4) A good social media handle is what one needs

During the pandemic, most of us have either taken up new skills or upgraded ourselves somehow. And that’s what the good folks behind OTRAMS have been doing. Gearing up with new features and functionalities that provide extra arsenal to our customer and travel companies in their road to recovery.

So for our first episode, we thought of starting much closer to home and invite Santosh Kirodian, Product Manager for OTRAMS as our first guest on the podcast.

In this podcast, Santosh talks about how Travel Companies can leverage OTRAMS as their preferred technology platform to achieve their business objectives. Some highlights are as follows: