Business Scale Insights

Jeff Bezos Interview: Business Finance & Leadership

An episode of Business Scale Insights

By Kimberly Bonner
Business Scale Insights provides information, commentary & insight on how to build a great business that scales well. Feel free to listen to archives of the show and leave question for the host and/or guests at It's a FREE online resource for you! Business Scale Insights is sponsored by New Day Consulting Systems (NDCS). For more information about NDCS please visit the site: You can also download a FREE ebook, Franchising 101, when you go to the site.
More places to listen
Business Scale Insights provides information, commentary & insight on how to build a great business that scales well. Feel free to listen to archives of the show and leave question for the host and/or guests at It's a FREE online resource for you! Business Scale Insights is sponsored by New Day Consulting Systems (NDCS). For more information about NDCS please visit the site: You can also download a FREE ebook, Franchising 101, when you go to the site.

More places to listen

Dr. Khia Thomas: Helping young people and parents successfully apply to college and beyond
We conclude our Back to School series with an interview of Dr. Khia Thomas.  Dr. Khia Thomas (pronounced: ‘Kee-yah’) is a proud graduate of Florida Agricultural and Mechanical University and the University of Michigan, where she earned a Ph.D. in Developmental Psychology. Thanks to her hard work, motivation, and persistence at Stanton College Preparatory School, in Jacksonville, Florida, she embarked on her college career with several academic scholarships under her belt. She graduated without having to pay a dime in college costs. She doubled down on a doctoral fellowship at the University of Michigan, which paid for virtually all costs associated with her Ph.D. program. As a psychologist, Dr. Khia forged an area of research expertise in adolescent development and the transition to adulthood, and has presented at national conferences and published in academic journals and texts. She began her post-graduate career in mental health research, and soon found herself longing to return to higher education. In 2011, she accepted a full-time faculty position at Broward College, and has earned high praise as a gifted teacher, mentor, and student advocate. Experience + Expertise Dr. Khia is a self-professed psychology nerd and a cheerleader for student potential and possibilities. After fielding tons of questions on college and career (who better to ask than a professor?), she embarked upon mastering a new skillset: college admissions consulting. Currently, she is a candidate for certificate in Independent Educational Consulting through the University of California at Irvine. A unique set of experiences shapes Dr. Khia’s expertise as an educational consultant. She has over 20+ years invested in the field of higher education. She clears up myths, misconceptions, and getting-into-college confusion with rock solid information. She walks her talk as a mentor who is there for students – personally and professionally – and truly derives satisfaction in helping students achieve their highest potential.  Her company, Admissionisms, provides the following services:  If you need individualized guidance, tailored advice, and hands-on support, that’s where we step in. Pre-college counseling is essential in helping students: Identify and satisfy college admission requirements Pursue challenging academic coursework to maximize college options Explore extracurricular activities to build core college- and career-related skills Navigate the maze of colleges, affordability options, and how-tos of applying to college Student works with us on a one-on-one basis (with regular parent check-ins!), with a high degree of personalized care, time, and attention. They are strategically steered through a process of identifying “best fit” colleges where your student is likely to thrive, supported with customized application plans to ensure that no important date is left behind, and help crafting applications that speak to their unique strengths, interests, and stand out from the crowd.
September 30, 2019
Tony Hall: Teaching Kids Confidence & Self-Esteem Through Martial Arts
We are  continuing our Back to School series with the owner of American Professional Martial Arts, Sensei Tony Hall.  Sensei Tony began his Martial Arts Training at 9 years old in Fort Lauderdale Florida. While training towards Black Belt in a Kenpo based blended style of Martial Arts, Tony loved to help teach classes and assist instructors in everyday activities. At 13 Years old Tony received his 1st Degree Black Belt. After Graduating from High School tony Enlisted in the United States Marines. There he studied the Marine Corps Martial arts Program becoming a Brown Belt and getting a Honorable Discharge as a Sgt after 5 years of Service and one tour overseas. After leaving the Marines, Sensei Tony became a Police Officer for the City of Auburn, AL, where he served 5 Years and also filled the role of Self Defense Instructor on Auburn University. In 2012, Sensei Tony relocated to be closer to his family and began working with the Martial Arts school that he originally received his Black Belt. Realizing his passion for training and teaching again, He purchased a school in Boca Raton in 2013 and that school is now American Professional Martial Arts. Sensei Tony believes a Family that kicks together sticks together. His wife Jennifer is a Black Belt and his two sons train actively as well. At American Professional Martial Arts in Boca Raton,  builds up students dedicated instruction and unwavering support. The Kids Martial Arts program uses the excitement of kicks and punches to challenge a child's mind, help them stay physically active, and instill in them a wide range of skills and values that will carry them onto success in all aspects of life.
September 20, 2019
Dana Cahn: Co-Parenting Tips for Back to School Season
Business Scale Insights continues our focus on Back to School issues facing Parents and Children with Dana Cahn.  Dana Cahn is the Founder and CEO of F.A.C.E.S., Family and Co-Parenting Enrichment Services. F.A.C.E.S is a resource center for families going through divorce, separation, paternity and post-dissolution issues so that the emotional well-being of children is enhanced.  Back to School can be a difficult transition period.  However, navigating the communication and emotional issues with parents and children going through a divorce can become almost impossible without help.  Dana Cahn provides very real-world, practical advice for parents going through that in this episode.  If you live in South Florida and are going through a divorce, FACES has the resources you need to transition into healthy co-parenting.  The services include but are not limited to: 1- Co- Parenting Classes 2-  Supervised Visitation 3-Monitored Exchanges 4-Private Sessions 5- Therapeutic Supervised Sessions 6- Anger Management Classes and More! Check out the website for details:
September 9, 2019
Dr. Deborah Tillman: America's Supernanny Gives Back to School Tips for Parents
We continued our focus on children's focused services and business in August by interviewing the incredible Dr. Deborah Tillman.  Dr. Deborah is a familiar face to so many as she has appeared on Lifetime TV's Supernanny series.  She is a force of nature and shares her riveting personal story of how she started her child care services and how they have expanded and now have an impact around the world.   You really do NOT want to miss this episode.  Deborah L. Tillman is a Consultant, Speaker, Author, Founder of Happy Home Christian Leadership Academy for Early Learners and “America’s Supernanny” on Lifetime Television. Labeled “A Force for Good” by The Washington Post, Tillman has a deep passion for children.  She began her career over twenty-five years ago when she became frustrated with the lack of quality childcare her son was receiving and as a result, quit her lucrative accounting job and started her own successful childcare center in 1994. Dr. Deborah holds a Masters’ Degree in Early Childhood Special Education from George Washington University and a Doctorate in Education from the Richmond Virginia Seminary.  She has also studied at Oxford University, Magdalen College in England. Among her many accomplishments, Deborah has been a recurring parenting expert on the HARRY and Steve Harvey Daytime Talk Shows.  She has also been seen on The View, Today Show, Katie Show, Wendy Williams, Great Day Washington, and CNN to name a few.  In 2018, Deborah was asked to join the faculty of the #1 Leadership Expert, John Maxwell Team to create parenting and family content all over the world. She is the author of Stepping out On Faith - How to Open a Quality Childcare Center and Parenting on Purpose: A Menu for Raising Children in Today’s Society.  In 2017, Deborah designed an online Greater Parenting System (GPS) that supports parents as they become the best version of themselves so that their children have every opportunity to reach their fullest potential and Divine Destiny.  She also created her own childcare curriculum called “The Guiding Light:” from infants through five-year-olds. Lifetime Television Executives have called her “a miracle worker” but Deborah is “a proud mom” and humble servant doing the work of the Lord with a LIGHT shining bright for children and families everywhere.  Dr. Deborah currently resides in Northern Virginia with her son Zeplyn who graduated from Georgetown University. For more information about Dr. Deborah and her work visit the site:
September 4, 2019
John Lipetz: Helping Children & Families Enjoy, Preserve and Understand Nature
Business Scale Insights kicked off a series on children focused services and business this month in light of "Back to School" season.   The first interview in the series was with John Lipetz, CEO and Founder of Fish and Explore in Falls Church, VA. Fish and Explore enables children and adults to learn and enjoy outdoor activities in a safe environment.  Children in particular who previously do not express interest in nature and the environment often become enamored with FAE's work and become outdoor lovers for LIFE! Fish and Explore is a experiential learning leader dedicated to developing programs that are well suited for all ages.   The focus is on youth programs, which are structured around elements that naturally excite children – Animals, Water, and a little Dirt! Our programs build confidence in a natural way, by providing guided instruction to introduce anyone to the outdoors while allowing them to explore their abilities.  Be it through fishing, exploring, or both, FAE engages all explorers in the wonders of the great outdoors in a safe and fun environment. FAE is looking to expand its footprint beyond the Washington, DC/metro area and is looking to partner with interested franchisees around the country.  If you enjoy the outdoors and children, this may be just the right business for you.  For more information about franchise opportunities, click on the website.
August 26, 2019
Nick Nelson & Michelle Talbert: The critical role of branding for your career and business
We closed out this series on Branding with Nick Nelson, CEO of Brandprenuer, and Michelle Talbert, CEO of Her Power Moves.  This episode is chock full of wisdom and insight on why branding is so critically important for small businesses and small business owners and what branding is ALL about.  So, you definitely want to listen and share this episode with friends and colleagues.  Nick F. Nelson is an entertainment marketer, author, and motivational speaker.  Nelson is an innovative force and has produced targeted marketing and communications strategies for some of television’s highest rated shows and more than 20 number-one box office films. Nelson’s keen ability for connecting brands to targeted consumers through entertainment, has led to him working with leading consumer, brands. Most notable include Disney, ESPN, General Mills, HBO, NBC, STARZ, Warner Bros. Pictures and Walmart. Recognized as the “Agency Marketer of the Year” by the Atlanta Chapter of the American Marketing Association in 2012, Nelson became the first, and only, African-American to receive the honor in its more than 50-years of existence. Michelle Y. Talbert is the CEO of Her Power Moves and is hosting a Branding unNetworking event in South Florida on Saturday, August 17, 2019 and Nick Nelson will be the featured guest and speaker.  To reach Nick or book with him, please connect with him here:   
August 14, 2019
John Chapman: From Incarceration to Disrupting Vocational Trade Training in the U.S.
Business Scale Insights continues its series on Branding with a focus on the development of a Brand Narrative or Story.  To illustrate the power of a great brand narrative or story to propel a business, we invited John Chapman, CEO or Johnny Apple Seed Association (JASA), onto the program to share his compelling testimony.  John Chapman was sent to jail for selling Walt Disney World tickets on Craigslist in the state of Virginia.  At the time, it was a crime.  What followed after the incident is nothing less than shocking and quite frankly horrifying.  You MUST listen to his story to truly appreciate it.  After Mr. Chapman's brush with the criminal justice system in the state of Virginia, he had a difficult time finding employment and was homeless for a period of time.   He kept going in and out of interviews.  Once he found a job he could not keep the job after the initial background check.  His own personal experience inspired him to create JASA.  JASA helps ex-offenders train and get placed in trades.  It is a training program for people to become electricians, plumbers, HVAC technicians and other skilled trades.   At the end of the program, participants receive tools and job placement assistance.  Mr. Chapman's initiative is apparently in dire need in the U.S. right now with aging baby boomes and younger generations not properly trained for the trades.  Recently, INC magazine quoting  the Society of Human Resource Management's (SHRM) "2019 State of the Workplace stated that the  The top six missing skills in job applicants are:         1. Problem-solving, critical thinking, innovation, and creativity (37 percent)         2. Ability to deal with complexity and ambiguity (32 percent)         3. Communication (31 percent)         4. Trade skills (carpentry, plumbing, welding, machining, etc.) (31 percent)          5. Data analysis / data science (20 percent)          6. Science / engineering / medical (18 percent)  Trade skills are lacking in the work force to a GREATER degree than data analysis, science, engineering and medical skills.  If you are interested in finding out more about JASA or John Chapman, please feel free to reach out him via the URLs below: 
August 5, 2019
Starr Dawkins: From Social Media Influencer to Trailblazing CEO
Business Scale Insights continues the series on Brand Building by  focusing on the rise of social media influencers and their impact on the success of brands and businesses.  To help explain all things INFLUENCER, we invited Starr Dawkins, CEO of The Sweet Cookie Jar, on the program.  Starr Dawkins began her career as an aspiring actress.  She wanted to perform in LA and hoped that she would someday get her big break.  She started sharing her story on You Tube, Instagram and Snapchat.   She started making a name for herself with Jamaican social media influencers and  by talking frankly and openly about taboo topics like sex, sexual health and feminine hygiene.   From those taboo topics, her audience encouraged her to start creating a line of feminine hygiene products that they could actually use that were all NATURAL .  Those products were initially sold online and her following continued to grow.   Soon a brand of feminine hygiene products was born: From washes and cleansers to sanitary napkins.   The market for Feminine Hygiene Products published by Allied Market Research is expected to be $42.7 billion by 2022, registering a CAGR of 6.1% during the period 2016-2022.  North America has observed higher penetration of panty liners and internal cleansers & sprays. Starr Dawkins has capitalized on this market opportunity by opening a retail location, Sweet Cookiee Jar in Sunrise, Florida.  The location focuses on providing spa services like waxing, V- steams, and Vajacials and also selling her products.  She has transitioned from social media influencer and educator on female hygiene and sexual health to CEO of a pioneering feminine hygiene brand.  Starr Dawkins is an outstanding case study of the power of social media influence to not only grow brands but to literally CREATE one.  To reach out to Starr or order her products, check out the site:
July 29, 2019
Josh Gerben: Building Your Brand By Protecting Your Trademark
We are continuing our series on building your brand by focusing on the intellectual property aspects of branding.  That means in this episode we are focused on ALL things Trademarks.   Many small business owners are unsure of or are  downright confused about trademarks and their importance. Many do not understand how trademark relates to the value of a brand and your long term CHOICES to scale, expand, sell or develop additional revenue streams. Thus, if you desire to scale understanding why trademark protection is important and what benefits it provides you is CRITICAL. To help listeners understand trademarks better, BSI invited trademark expert and attorney Josh Gerben onto the broadcast.  Josh Gerben is the Princpal of the Gerben Law Firm that is based in the Washington, DC area.  Josh provides boutique trademark services that are accessible in price for small businesses and entrepreneurs.   He  joined Business Scale Insights to provide a solid overview of the fundamentals of trademarks for entreprenuers and small business owners.  If you or someone you know is unsure about HOW trademarks works be sure to tune into this episode. To reach Josh, please check out more information on his lawfirm website:
July 24, 2019
Suzzette Turnbull: Brand Building for Small Business Success
 Business Scale Insights is kicking off another series to help you scale your business.  The focus of the series is BRANDING.  We have invited 6 different guest speakers to share their wisdom and insight on branding building keys to business success.   Our first branding building expert guest is Suzzette Turnbull, CEO of Uncommon Marketing.  Suzzette Turnbull is an Author, Speaker, and Founder/CEO of Uncommon Marketing. An accomplished business expert, she knows your brand is everything. Using media and brand management, marketing and social media, she expands your brand. Suzzette is also the author of The Ultimate Guide to Understanding and Getting Started with Social Media. She is currently a doctoral candidate at the Ashford University pursuing Organizational Development and Leadership with a specialization in Social Media and Technology.  Notable clients have included Henry Fernandez Ministries – a global mega ministry; The Faith Center Ministries – mega ministry in South Florida; and Terrell Fletcher, former NFL athlete, author and senior pastor. These clients along with countless others have attributed their online brand recognition and/or development to Suzzette Turnbull and her company.  Residing in Fort Lauderdale, Florida, Suzzette enjoys performing arts, outdoor activities, time with family and friends, and lots of laughter with good food. If you would like to work with Suzzette and her team, she can be reached here: 
July 15, 2019
Tayana Carper: Unleashing the Power of Cold Pressed Juice in South Florida
 To close out the Business Scale Insights series on the restaurant/food and beverage business,  we interview the CEO of Unleash Life Tayana Carper.  Tayana and her partner Kelly lead an award winning cold pressed organic juice business in South Florida.  They deliver juices daily to homes and businesses across South Florida and the BUZZ about the business and the RESULTS from individuals taking their juices is tremendous.  Their mission is to "improve your life by making it as easy as possible to obtain optimal health in an ecofriendly way."  The company and founders believe in the "the power of healing through food, hydration and Eastern medicine, which we bring to you in the form of cold-pressed, raw and organic juice. We are the one of the few South Florida companies to deliver raw cold pressed organic juices to doorsteps in Broward, West Palm Beach and Miami-Dade. We make our weekly bottle deliveries and pick-ups between Monday night and Tuesday morning. Committed to the planet’s health as well as yours, we sanitize and reuse all bottles to keep them from entering the waste stream."  In the last three years, hundreds of customers have shared their stories of how Unleash LIFE has contributed to improved health, including critical measures such as lower blood pressure and total reduction of chronic pain. You can find testimonials here: Check out the episode and if you are in the South Florida area you definitely need to check them out.
July 9, 2019
Jarael Holston: Sharing His Recipe for Business Success As A South Florida Restauranteur
On this episode of Business Scale Insights, we continue the series on keys to success in the restaurant business and focus locally in South Florida with restauranteur Jarael Holston.  Mr. Holston owns Fat Boyz BBQ and Crazy Cajun Crabs in Broward County, Florida.  The restaurants are family-owned, veteran-owned and locally owned and have a very strong brand following and strong brand loyalty locally.  Mr. Holston shares an incredibly inspirational story about why he started the business and eventually included his entire family.  The business truly started from love and is a labor of love.  What started out in front of his local church that he pastored, eventually became a food truck and now is at 4 locations and counting!  He shares so many gems in this episode.  But in particular he shares the 3 KEYS that he wishes others shared with him at the beginning of his business journey.  If you are a budding restaurant owner or you know someone who is, you do not want to miss this episode. It is chock full of insight for you to start and grow your restaurant business. If you would like more information about Fat Boyz BBQ, please visit the website at Here's to your success!
June 25, 2019
Sammy Aldeeb & Jaime Torres: Bringing Urban Bricks Restaurants to the Masses
 Business Scale Insights continues the series on success in the restaurant business by interviewing leaders of the Urban Brick restaurant franchise, Sammy Aldeeb and Jaime Torres.  Sammy Aldeeb is the CEO of Urban Bricks and Jaime Torres is an Area Developer with a focus on the state of Florida.  Both have a passion for the company, the restaurant business and getting the word out about Urban Bricks.  Sammy Aldeeb's career in franchising started in 2005 when he opened up his first Marble Slab Creamery. The success from his location inspired him to open another franchise for Subway and eventually another for Great American Cookies. Within 10 years Sammy amassed a portfolio of more than 20+ franchise locations between Marble Slab, Subway and Great American Cookies. In 2015, Sammy decided to take his ventures to the next level and create a brand that specializes in fast-casual pizza, pasta, paninis and salad. Since the debut of Urban Bricks Kitchen in 2015, Sammy has been opening stores nationwide and internationally to expand the Urban Bricks Brand while catering to millennial markets and forward-thinkers. Since 2015 more than 100+ have been sold.   Sammy and Jaime understand what it takes to build a great brand and what it takes to succeed in the restaurant industry.  Check out this episode to learn more. 
June 12, 2019
Marco Scanu: Restaurant Business Financials- What You Need to Know
 We kick off our series on the restaurant business by interviewing Marco Scanu.   Mr. Scanu works with clients in Europe, Africa, Latin America, and the United States.  He has coached Fortune 1000 company executives, entrepreneurs, and professionals in four different countries and across ten different professions. Mr. Scanu also serves as a venture coach for the University of Miami's Launch Pad program and is a board member of the Entrepreneurship Advisory Board at The School of Hospitality Business - Michigan State University. He also serves on the Board of Advisors of the Pino Global Entrepreneurship Center at Florida International University. In addition to having served as a judge for world renowned business plan competitions and programs such as Start-up Chile, Start-up Peru, Intel® Global Challenge, and The FIU Pino Shark Tank, Mr. Scanu has been an invited speaker in national and international events and has been a panelist at several immigration CLE events and conferences. Mr. Scanu is also a Chevalier of La Chaine des Rotisseurs, the oldest and largest food & wine society in the world. Mr. Scanu earned a Bachelor’s degree in Business Administration from the University of Florida before going on to earn an MBA in Management from Bocconi University in Milan, Italy. Mr. Scanu was also a Visiting Scholar at Michigan State University under the prestigious H. Humphrey Fellowship (Fulbright program) with a focus on Entrepreneurship, Venture Capital and high-growth enterprises. Mr. Scanu is a certified coach from the University. On this episode, Mr. Scanu provides restaurant business owners key financial and business metrics that they need to master to scale their businesses effectively. 
June 2, 2019
Julia Aquino Pt. 2: Know Your Numbers to Grow Your Numbers
 In honor of National Small Business Week, BSI continued an interview Julia Aquino to discuss financial literacy for business owners. She continued to detail key financial concepts that business owners need to master in order to effectively scale and grow their businesses.  Julia has over 20 years of experience in finance, strategy and operations.  Her Bachelor's degree is in Finance and she has an MBA with a specialization in accounting.  Julia understands how to simplify the complexity of finance so that business owners can utilize the power of financial information and reports to both manage and build a business.  If you would like to reach Julia, you can connect with her via her business at  If you would like to ask a question or possibly be a guest on Business Scale Insights, please send an email to  
May 16, 2019
Julia Aquino Pt 1.: Know Your Numbers to Grow Your Numbers
In honor of National Small Business Week, BSI interviewed Julia Aquino to discuss financial literacy for business owners.  Julia has over 20 years of experience in finance, strategy and operations.  Her Bachelor's degree is in Finance and she has an MBA with a specialization in accounting.  Julia understands how to simplify the complexity of finance so that business owners can utilize the power of financial information and reports to both manage and build a business.  If you would like to reach Julia, you can connect with her via her business at  If you would like to ask a question or possibly be a guest on Business Scale Insights, please send an email to  
May 3, 2019
Liane Sangollo: Attracting and Retaining Top Talent
Business Scale Insights continues its series in the month of November on all things related to HR, staffing and work culture with our guest, Liane Sangollo. Liane is the CEO of HR Vision Consulting and has worked in a variety of areas and clients in HR. Most recently, Liane worked as the District Human Resources Director for Walmart in Canada that covered 28 stores and thousands of employees. Liane is also the author of the book- End Your Self-Sabotage: 8 Deadly Patterns Preventing You from Leading the Life You Want. During the interview, she shared some of the biggest challenges for motivating employees and workforce development. She also highlighted keys for leaders to unlock their potential and their teams. If you are thinking about expanding your staff now or in the near future, you really need to listen to this episode. To reach out to Liane, she may be reached at
November 21, 2018
Michael Schunk: Employee Benefits That Retain Top Talent & Control Costs
November is dedicated to exploring ALL things HR on the Business Scale Insights podcast and radio program. On this episode, we interview Michael J. Schunk, President and Director of Employee Benefits Advisors. Michael shares the critical role that employee benefits plays in both attracting and retaining top talent. He also shows employers economical ways that they can both provide benefits and control costs. If you are a small business looking to scale, you do not want to miss this episode. Feel free to reach out to Micheal at
November 13, 2018
Wai Poc: Developing a Dynamic Workplace Culture
In this episode, BSI has the honor of interviewing Wai Poc. Wai is Executive Coach at Unleashed Leaders in Silicon Valley. His clients have included Google, Nintendo, Zynga, Mozilla, Intel, Facebook, Genetech and many others. Wai shares during this interview the critical keys to attracting and retaining the best talent and how important workplace culture is. This interview is filled with keen insight from a veteran organizational consultant. For more information about Wai Poc and Unleashed Leaders please check out
November 8, 2018
Toula Amanna: Trailblazing Founder of FlashBack Diner
Business Scale Insights concludes the month long series celebrating Women's Small Business Month with the founder of FlashBack Diner, Toula Amanna. Toula is a legend among South Florida business owners. She currently is the Founder and CEO of FlashBack Diner and has 3 diner locations currently operating in South Florida. She also is in the midst of developing a few other restaurant concepts as well. During the interview Toula discussed the primary importance of having a team. And to emphasize the point, the COO of FlashBack Diner, George Thiakos, joined the interview to share his insight on how to effectively scale and grow a restaurant. If you are a budding restaurant owner, you need to listen to this episode. It's chock full of wisdom and insight from two veterans in the restaurant business. For more information about FlashBack Diner, please visit the website:
October 30, 2018
Brittany Rose: Developing the next generation of leaders with More Than Cheer
As part of our continued celebration of National Women's Small Business month, BSI interviewed Brittany Rose, CEO of More Than Cheer. Brittany is an accomplished former professional cheerleader with the Baltimore Ravens. While still in college, Brittany started the More Than Cheer concept. She wanted to share the life lessons and leadership skills she learned from cheer with more young people. Today, More Than Cheer is a thriving business in northern Virginia and Brittany and her team hope to take More Than Cheer nationwide in 2019. To learn more about Brittany and More Than Cheer, please check out the website: www. and also check out this episode.
October 23, 2018
Gwyn Whittaker: Disrupting the restaurant business with GreenFare
BSI continues our celebration of National Women's Small Business Month with an interview of Gwyn Whittaker, CEO of GreenFare. GreenFare is an educational restaurant helping diners better understand what they are eating and how plant-based diets can make people and the planet healthier. Gwyn is a serial entrepreneur with an engineering background. She brings her knowledge of innovation and technology to food service and the restaurant industry. For more information about Gwyn Whittaker and GreenFare please check out this episode and the website:
October 15, 2018
Michelle Talbert: Empowering Women Owned Businesses
To kick off National Women's Small Business Month, BSI interviewed Michelle Y. Talbert, Esq. Michelle is the founder of HerPowerMoves (HPM) headquartered in Broward County, Florida. HPM truly empowers female entrepreneurs to learn, network, share and grow together in a safe, healthy environment. On this episode, Michelle shares what she has observed as one of the primary reasons female led businesses fail to grow and scale. This episode is chock full of inspiration and wisdom. You do NOT want to miss this episode, particularly if you are a female entrepreneur. Please check it out and also check out the HPM website:
October 8, 2018
Dale V.C. Holness & Paola Isaac Baraya Pt. 2: South Florida & International Business
Broward County Commissioner Dale V.C. Holness and Paola Issac Baraya, International Trade Specialist for the Broward County Office of Economic & Small Business Development, continue their discussion of the critical role international business plays in the Florida economy. They highlight in this episode the many opportunities international markets for goods and services. They detail the benefits of attending the Florida International Trade and Cultural Expo (FITCE) held at the Broward County Convention Center on October 17-18, 2018. Over 900 individuals are expected to attend and various international delegations and country representatives will be present. Details are here:
October 4, 2018
Dale V.C. Holness & Paola Isaac Baraya Pt. 1: South Florida & International Business
Broward County Commissioner Dale V.C. Holness and Paola Issac Baraya, International Trade Specialist for the Broward County Office of Economic & Small Business Development, discuss the critical role international business plays in job creation and in the economy of Florida. They highlight in this episode the many opportunities for entrepreneurs and small business owners to expand their bottom lines by looking at international markets for their goods and services. They detail the various resources provided by Broward County. And in particular, they highlight the benefits of attending the Florida International Trade and Cultural Expo (FITCE) held at the Broward County Convention Center on October 17-18, 2018. Over 900 individuals are expected to attend and various international delegations and country representatives will be present. Details are here:
September 24, 2018
Michael D. Young: Belize is open for business
In this BSI episode, I interview Michael D. Young, Executive Director of the Belize American Chamber of Commerce. Mr. Young kicks off the Business Scale Insights' International Focus for the month of September. BSI seeks to highlight how small businesses can scale via involvement in international business and trade and expand beyond the borders of a nation or region. Mr. Young shares his vision for developing business partnerships in the U.S. and his desire to work with real estate developers in Belize. If you are a small business or a real estate developer looking to expand in Latin America and the Caribbean, you definitely want to check out the interview and the Belize American Chamber of Commerce.
September 18, 2018
Russell Thompson: SCORE helps startup businesses succeed
In the latest BSI episode, I had the pleasure of interviewing Russell Thompson. Russell is the Chairman of the Broward County chapter of SCORE. He has an INCREDIBLY inspiring story of humble beginnings that he shares on the program. His story is one of overcoming great odds to be a leading entrepreneur and lawyer. This episode is worth listening to just for his story alone. Russell also shares the tremendous FREE resources that SCORE provides startup entrepreneurs all over the United States. In particular, Broward County SCORE has several events in 2018 to assist business owners succeed. Check out the website:
September 11, 2018
PSA:Playing Podcasts with Alexa on Amazon Echo
Helpful hints to access your podcasts.
September 11, 2018
Max Cortese: Taking the Hawaiian Poke' Bowl to the Masses.
In this episode of BSI, Max Cortese- co-founder of The Poke' Company franchise- talks about taking the Hawaiian dish Poke' to the masses via his franchise based in Boca Raton, Florida. His restaurant specializes in providing a healthy, fast casual alternative to mainstream food franchises. The concept emphasizes customer service, speed and simplicity. Check out the episode and see why Poke' restaurant concepts are on the rise in the US and around the world. For more information about The Poke Company, check out the website,
August 28, 2018
Josh York: Disrupting the fitness business with GYMGUYZ
In this BSI episode, I interview Josh York, CEO and Founder of GYMGUYZ. GYMGUYZ is a fitness franchise that has taken the franchise and fitness industry by storm over the past few years. This is in large part due to Josh York's amazing vision and leadership skills. During the interview, Josh shares some of the keys to his success and what differentiates GYMGUYZ from other franchises and fitness concepts. This is a great episode that is a MUST listen for ANYONE in fitness or who dreams of creating and/or owning a fitness empire. Tell us what you think and email or call into the station with your thoughts.
August 21, 2018
We need you! Support the Business Scale Insights Podcast
Business Scale Insights listeners now have the wonderful opportunity to support the program on a monthly basis. You can contribute online. The purpose is to expand the BSI podcast reach & penetrate even more markets & expand programming. Thanks so much for your support.
August 14, 2018
Joanne Hollindrake: Building a Cleaning Business Empire Pt. 2
We are continuing our interview of the CEO of Regal Maid Service franchise system, Joanne Hollindrake. In Part 2 of the interview, Mrs. Hollindrake shares her powerful story of moving from a single unit franchisee to becoming the owner of the entire Regal Maid Service franchise system. She stresses the need to develop a great team, great systems and support for franchisees in their journey to success. This episode is great for entrepreneurs and franchisees to listen and obtain keys to scaling their businesses and developing a long-term vision for expansion.
August 14, 2018
Joanne Hollindrake: Building a Cleaning Business Empire Pt 1
On this epidsode, BSI has the honor of interviewing Joanne Hollindrake, CEO of the Regal Maid Service franchise system. In Part 1 of the interview, Mrs. Hollindrake shares her incredible story of coming to the U.S. from the U.K. without a great network and investing in the RMS franchise system as a single unit owner. She and her husband invested in the unit during the Great Recession. However, they soon became the top producers in the franchise system and ultimately bought the entire franchise system. The Hollindrakes have a powerful story about realizing the American Dream of financial freedom and entrepreneurship through franchising. Joanne Hollindrake shares some of the keys to her success as a single unit franchisee in this interview.
August 7, 2018
John Mahoney: Social Media for Business Market Impact
BSI continues the interview series in July, 2018 with experts on how to scale market impact using various techniques and strategies. In this episode, CEO of SocialMedia305- John Mahoney- details strategies to develop business relationships using social media. He also explains a concept he created "Social Relations" and how he has successfully merged Social Media and PR to get the attention of business leaders and traditional media coverage.
July 31, 2018
Bob Anstett: Libraries As Co-Working & Market Data Treasures
In this episode, I chat with Robert Anstett. Robert is the Coordinator of Digital Initiatives at the Broward County Public Library System in Florida. The Broward Library System is a national pioneer in "flipping" the library and creating dynamic FREE space for work, meetings, creativity, engineering, financing and innovation breakthroughs. Robert leads Creation Station Business and is helping to lead a quiet revolution in the use of libraries to advance entrepreneurship and innovation ecosystems. We discuss how Creation Station Business, Maker Spaces and Database Access in Libraries advances local businesses and communities. I argue that the Creation Station Business model is a prototype for national implementation. If you are involved in setting up business ecosystems in your local community, please take a listen and forward this episode to your local library leaders.
July 25, 2018
Ty Young: Business Must Tap Media to Get Market Impact
Kimberly Bonner interviews Ty Young of Ty Young Media Group. Ms. Young worked in radio, music and movies in some capacity for most of her career. She shares her observations about how technology has impacted entertainment business models and what that means for businesses. Ms. Young shares with the listening audience what major media (TV) technological disruptions mean for the savvy entrepreneur and how to take advantage of these enormous opportunities. During the interview we discuss: 1- How businesses can become media companies? 2- What is IPTV and OTT? 3-Why is it critical for businesses to dominate these new media distribution channels now?
July 19, 2018
Key Business Stages: Launch, Build, Run & Renew
In this episode, I go into a deeper dive related to the specific business stages within a business life cycle. These business stages were highlighted in a WEF Report in 2014 that also focused on the hallmarks of high impact entrepreneurs and high impact business enterprises. The 2014 WEF report stated that high impact businesses are acutely aware of where they are in the life cycle of their business. When I work with businesses seeking to scale-up, a key diagnostic tool I use is determining whether or not the leaders even know where they are in the life cycle of the business. Believe it or not, this is a KEY indicator of the capacity of the business leader and business to scale-up.
July 10, 2018
The Importance of Business Life Cycle for Scale
In this episode, we continue the discussion of High Impact Entrepreneurship and Business Scale. A critical element of getting to scale successfully is understanding the importance of business life cycles and business stages. Founders that appreciate the needs of a business at different stages tend to scale well.
June 27, 2018
Why Business Scale Is Important
In this episode, we continue high impact entrepreneurship and why high impact business leaders intentionally scale their business and pay attention to the life cycle that their business is in. If you have questions or comments about this episode, please feel free to join and post to the online community- Business Scale Insights Network or
June 19, 2018
High Impact Entrepreneurship
This is the second FM/AM radio episode of Business Scale Insights. In this episode, I spend time clarifying terms like scale, scale up and what exactly is a high impact entrepreneur. This program is focused on helping develop the scale-up ecosystem in the U.S. If you have questions about this episode or other episodes of Business Scale Insights, feel free to submit them to the online community and I can respond to them online or on the radio/podcast show.
June 12, 2018
The Difference Between Business Growth and Business Scale
This is the FIRST episode of the Business Scale Insights FM/AM radio show. This show is has been expanded from a weekly podcast to a radio show and eventually to a radio program that will be syndicated in various markets across the United States. In this episode, I introduce the concept of business growth v. business scale. I also invite listeners to connect with me via the Business Scale Insights Network online community at
June 6, 2018
LEAD Pt 3: Love Leads Best
In this episode I discuss Harvard research that supports the idea that compassionate leaders are the best leaders. Do you agree? Please share your thoughts.
May 22, 2018
LEAD Pt 2: What happened to leadership?
In this episode, I discuss the global leadership crisis. I believe rampant, deeply flawed leadership theories, tech & cultural changes led to the present crisis. Let’s talk about it.
May 8, 2018
Is there a global leadership crisis?
Today we launch into a discussion of a global survey on leadership. The study results are shocking & provocative. Check out the episode & let me know your thoughts.
May 1, 2018
Jeff Bezos Interview: Business Finance & Leadership
Today’s Friday Focus is on an interview with Jeff Bezos at the Bush Presidential Center on April 20, 2018. The interview is full of gems about finance, leadership & business guiding principle that keep Amazon a pioneering business. Check it out & let me know your thoughts.
April 27, 2018
New Series: Leadership in Life & Business
Today I kick off a new podcast series on leadership in life & business. Based upon my observations & chats with so many in the past year, there appears to be a leadership crisis in the US. Do you agree? Let’s talk about it & grow together. #leadership #business
April 24, 2018
Love & 💰: Money Management
Today is the last installment of the Love & Money Series. Just in time for tax filing. 😊I discuss your approach to money management in your business, what we can all learn from Jeff Bezos & money management tools.
April 10, 2018
❤️ & 💵: Relationship w/ Things-Time
In this episode, I discuss your relationship with time as a business leader v. A business manager. Please feel free to share your thoughts.
April 3, 2018
Friday Focus: Fmr HBS Dean Kim Clark on Ethics & Leadership
Fmr Harvard Business School Dean Kim Clark discusses Leadership & Ethics. He highlights that leadership is ALWAYS a moral act. Do you agree? Let’s talk about it. Call in to the Anchor station & share your thoughts.
March 30, 2018
Love & 💴: Relationships w/others -Leadership
I discuss the need for great leadership skills to lead others & have a great business. However it appears there is a tremendous leadership crisis in the US. I discuss the 5 Core Leadership Competencies as shared by HBR. Ethics is #1. What do you think?
March 27, 2018
Friday Focus: Facebook/ Cambridge Analytica Interview
Today’s Friday Focus is a case study on the application of LQ or the Love Ethic to the present Facebook controversy involving Cambridge Analytica. The interview is with a whistleblower & his thoughts and disclosures are troubling. It’s time leaders had a discussion of Ethics &!Leadership in the US before it’s too late. #facebook #cambridge Analytica #leadership #business
March 23, 2018
Business Series- Love & Money: Relationships w/ Others LQ
In this episode I discuss the difference between IQ, EQ & LQ. I also introduce a fairly new concept to 21st century leadership & business- the Love Ethic.
March 20, 2018
Friday Focus: EQ Pioneer Dan Goleman Interview w/ HBR
Today’s Friday Focus highlights a great Harvard Business Review Interview with Daniel Goleman about emotional & social intelligence.
March 16, 2018
Business Series: Love & Money-Relationships w/ Others EQ
Business Series: Love & Money-Relationships w/Others
March 13, 2018
Business Series Pt 3: Love & 💵
We are continuing our discussion of love & money. Today we conclude an analysis of our relationship with our SELVES & how that impacts our relationship with money.
February 20, 2018
Business Series Pt 2: Love & 💵
In this episode we continue our discussion of love & money. We focus our attention on beliefs we have & the need to question the origin of our belief systems. In a rapidly changing world, we must practice questioning our beliefs to increase the likelihood of long term growth & viability. Question everything.... including this podcast. 🙋🏾‍♀️ Trust me... I do. 🤷🏽‍♀️
February 13, 2018
Philip McKernan Interview
In today’s Friday Focus I share a segment of an interview with Philip McKernan discussing your relationship with money. Have you thought about your feelings toward money? If not, this episode is for you.
February 9, 2018
New Business Series: Love & 💰
In this episode we kick off the new business series- Love & Money. Today we discuss the mindsets & beliefs that we have toward Money. Doing the inner work is critical to identifying self- sabotaging beliefs that will cripple your business.
February 6, 2018
Lovemarks ❤️ CEO Kevin Roberts
In this Friday Focus, I share a talk given by CEO Kevin Roberts on the book Lovemarks & the role of LOVE in Business. Do you agree with Mr. Roberts? Let’s start a conversation about this important topic. ❤️
February 2, 2018
A New Day for Business
In this episode I re-introduce myself & the podcast sponsor to new listeners. Many may not know my professional background or the background of New Day Consulting Systems. New Day is committed to helping build the next generation of great businesses that change the world for the better. Love is part of New Day’s DNA & approach. The Business Scale Insights podcast is an extension of that philosophy.
January 30, 2018
Business Icon Jack Ma
On today’s Friday Focus, I share an interview of Jack Ma at the World Economic Forum. The clip deals with Women & Love in Business. It’s one of the most powerful talks I’ve ever seen on the topic. Please share your thought. What do you think? Please reach out to me on Anchor or Twitter. We all need to have this crucial conversation.
January 26, 2018
She’s back: New Shows & More
I’m back from my hiatus. Thanks for your patience. But what can I say 2017 was a crazy year. 🤷🏽‍♀️ Excited to share new updates for the podcast & 2018 plans.
January 23, 2018
TYs, Hiatus & 2018 Plans
Thanks so much to all of my listeners & fellow podcasters. I sooo appreciate you!!!❤️❤️❤️I hope you have a great holiday season. This podcast will be on hiatus until January, 2018. Please feel free to connect with me via Twitter @bizscalepro or call into the station and make suggestions for 2018 programming. I love you all.😘
November 21, 2017
New Series: Legacy-Pt 3
This is the final installment in the Legacy series. I discuss the need for clarity in order to leave a great & lasting legacy.
November 20, 2017
New Series: Legacy Pt 2
Continuing the legacy series. Are you self- oriented or other- oriented? To leave the greatest impact, self-absorption must go.
November 13, 2017
New Series: Legacy
Today, I unpack some observations on leaving a legacy.
November 9, 2017
Brian Fanzo Interview
For today's Friday Focus, I had the pleasure of interviewing Brian Fanzo.
November 3, 2017
Final Business Stage
Today we discuss the sad, final stage of business: Death Rattle.
November 2, 2017
Friday Focus: New ⚓️Update & 🎤
On this Friday Focus, I discuss the new update to the Anchor app & new podcasters that I think everyone should check out.
October 27, 2017
Stuck In A Business Rut?🤷🏽‍♀️
We are concluding our discussion of the 6th stage of a an organization's development: The Big Rut
October 26, 2017
Les McKeown Interview
For this Friday Focus I have the honor of interviewing Les McKeown, author of Predictable Success. The interview is full of gems & insights about the application of Predictable Success.
October 20, 2017
6th Business Stage
Today we discuss the 6 stage of business as it declines: The Big Rut.
October 17, 2017
The Business Treadmill ?!?!🤷🏽‍♀️
Today I discuss the Treadmill stage of business & how to get off the Treadmill.
October 12, 2017
5th Business Stage
Today I share the 5th stage of business: Treadmill.
October 9, 2017
Friday Focus:⚓️Business Shows
This Friday Focus I highlight other podcasters on the Anchor app with a business focus! Enjoy!
October 6, 2017
Business Culture Change?!?!🤷🏽‍♀️
Today we talking about changing the culture of your business to maintain Predictable Success.
October 5, 2017
Predictable Success
Today we dive deeper into the 4th stage of business growth & development-Predictable Success.
October 4, 2017
The 4th Business Stage
We continue to discuss the book Predictable Success. This week we focus on the 4th stage of business development- Predictable Success.🎊🎈🎉
October 2, 2017
Friday Focus: My Dad ❤️
For the Friday Focus I'm honoring my Dad, Amos S. Bonner. His life is a lesson of overcoming tremendous adversity. I share it to encourage someone. If Daddy could overcome, so can you!!!❤️
September 29, 2017
3d Business Stage-Whitewater
We continue our discussion of the book Predictable Success. Today we focus on the 3d stage of business-Whitewater.
September 28, 2017
Recap Predictable Success
Today we recap the initial two stages of business growth: Early Struggle & Fun. Then we begin to discuss the third stage of business growth: Whitewater
September 27, 2017
I'm Back-Hiatus Explained
I'm back from a hiatus to discuss the Business Scale Insights podcast.
September 25, 2017
The Fun Stage
Today we discuss the Fun Stage of business.
August 9, 2017
2d Stage of Business Growth
Today we are focused on the book Predictable Success & the second stage of business growth: Fun.
August 7, 2017
Friday Focus-YOU!😊
Every Friday, I highlight you- the audience and podcasters. Please feel free to call into the station & leave a question or request.
August 4, 2017
1st Stage of Business Growth
Today we go into more detail about the first stage of business growth identified in the book Predictable Success. We examine what Early Struggle is and how to get out of it quickly.
August 3, 2017
Predictable Success 📚 Review
Today we begin reading & reviewing the book Predictable Success by Les McKeown.
August 2, 2017
Summer Business Book Read
In this segment, I announce the summer business book I review.
July 31, 2017
Friday Focus-TYs & Shoutouts
Today I am starting Friday Focus. On Fridays I will have interviews & highlight other podcasts on Anchor. Enjoy!
July 28, 2017
Training A Business Team
This episode is focused on the dreaded training. I know! No one likes to do it. But you must. I share Insights on how to do it effectively.
July 27, 2017
The #1 Business Hire Factor
Today's episode focuses on hiring factors for business. Culture is critical. I define what business culture is and why it's important.
July 26, 2017
Business is all about people.
In this episode, we focus on teams for your business. Who do you need on your business team to finish 2017 strong?
July 24, 2017
Joe Lemon Interview-SalesTalk
Today I have the pleasure of interviewing Joe Lemon of the Sales Talk podcast. Joe shares his journey as a sales professional & offers advice for sales excellence.
July 21, 2017
Business Sales Team Keys
Sales teams for small businesses are so important. But unless you have a sales background, you may be clueless as to critical team members. I discuss the 3 crucial sales team roles in this episode.
July 20, 2017
Do givers in business win?
We continue our series in small business sales. Today we focus on giving value to your customers
July 19, 2017
The #1 Business Sales Strategy
There is a reason why people buy products
July 18, 2017
No sales. No business.
Call me old fashioned. But you need sales to have a viable business. Let's talk about how to sell more effectively this week.
July 17, 2017
Grow your influence.
Grow your influence by developing mastery in 1 or 2 areas max. You only become known for 1 or 2 areas not 25.
July 14, 2017
3 Keys To Meet 2017 Biz Goals
Here are 3 great ways to hit your 2017 business targets
July 14, 2017
Focus on your ideal client.
What you need to do to identify your ideal client
July 13, 2017
Focus your biz.
To hit your 2017 targets will take radical focus on your business. Cut what is not working. Double down on what is working.
July 13, 2017
Adjust your biz today.
To hit your 2017 business goals, many need to adjust their businesses asap.
July 13, 2017
Anchor, I'm back
Anchor, I'm back. My how you've changed.
July 13, 2017
Make your own podcast for free with Anchor!