Call Center Boss
By Call Center Boss
I share the tips and techniques that have worked for myself and my team for years.
Call Center BossNov 30, 2017
00:00
01:29
Sales-3 pieces of info..
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Nov 30, 201701:29
Sales- Is your deal dying?
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Nov 28, 201702:04
Selling based on fear
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Nov 10, 201701:16
Acknowledge the issues
Acknowledge the issues with your prospect
Oct 24, 201701:34
People purchase experiences
Read the picture so that your client can envision the result of the outcome. The features are a means to the end result, which is the only thing your client cares about.
Jul 11, 201701:52
You should be improving weekly
If you are not seeing this improvement, it is time to look internally. Are you truly working as hard as possible? Are you working as hard as you did last month?
Jul 10, 201701:55
Qualify BEFORE you pitch
Make sure that your qualifying your prospect before you begin your sales presentation.
Jul 10, 201701:54
Do you get stuck in call?
A couple of phrase to get you unstuck
Jul 08, 201701:06
How to regain control
Transitional phrase to regain control of your call
Jul 06, 201700:52
Don't let your calls drift
Stay on point!
Jul 06, 201701:14
Phrase questions properly
For his questions properly so that your prospect is compelled to answer.
Jul 04, 201701:48
How to show empathy on a call
How to show empathy on a call call and why it is important
Jul 03, 201701:50
How to ask for sensitive info
I offer a real world tip that is simple and really works. Give it a try!
Jul 03, 201701:34
Objection: "Call me back."
I show you how to deal with one of the most common pushbacks then we all deal with on a daily basis.
Jul 02, 201700:51
Winners win and losers lose. Which one are you?
Quick rant regarding those that make excuses
Jul 02, 201701:01
I already have a supplier
"I already have a supplier for that"
Jul 02, 201701:26