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Carpet Cleaner Success

Carpet Cleaner Success

By John Clendenning

We realize most Carpet Cleaning owners are sick and tired wasting time and money hoping their marketing gets results. Let’s take out all the guess work and align your strategies to your goals on the Carpet Cleaner Success Podcast.
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The Path to Profitability: Insights on Pricing and Clientele Selection with Michael Clevenger

Carpet Cleaner SuccessApr 22, 2024

00:00
56:15
The Path to Profitability: Insights on Pricing and Clientele Selection with Michael Clevenger

The Path to Profitability: Insights on Pricing and Clientele Selection with Michael Clevenger

🎙️ Discover the secrets of extraordinary success in the carpet cleaning industry in this captivating episode! Host John Clendenning and legendary guest Michael Clevenger delve into the transformative power of personal and business development, shattering conventional industry norms. Uncover priceless wisdom on marketing strategies, coaching programs, and the psychology of premium pricing. Gain invaluable insights into attracting high-end clients, creating unforgettable brand identities, and crafting visionary marketing campaigns. Learn how to elevate your cleaning business to unparalleled heights, captivate VIP clients, and thrive in the competitive home service industry. Don't miss this masterclass in business excellence! Tune in now and unlock the keys to carpet cleaner success.

Apr 22, 202456:15
Insights from a New Carpet Cleaner's Startup Journey

Insights from a New Carpet Cleaner's Startup Journey

🎙️ Dive into the world of carpet cleaning entrepreneurship with host John Clendenning and special guest Addison Lueras on the Carpet Cleaner Success Podcast. In this power-packed episode, they delve into tried-and-true strategies for generating leads, mastering the art of pricing, and building a thriving carpet cleaning business. Discover how Addison's recent journey from college student to cleaning business owner unfolds, and uncover invaluable insights on effective marketing, financial management, and the game-changing power of building lasting customer relationships. You won't want to miss out on the wealth of wisdom and real-world experiences shared in this episode. Tune in now to supercharge your carpet cleaning business and take it to new heights! 📈


#entrepreneurship #businessgrowth #carpetcleaning #successmindset #marketingstrategies

Apr 15, 202401:02:56
Conquering Google LSA: Your Key to Carpet Cleaning Business Growth in 2024

Conquering Google LSA: Your Key to Carpet Cleaning Business Growth in 2024

🎙️ Don't just survive in the carpet cleaning industry, thrive! Join us in "Unlocking Growth - Your Guide to Conquer Google LSA for your carpet cleaning business" on the Carpet Cleaner Success Podcast. John Clendenning, an industry expert, reveals the insider strategies that are reshaping business growth in 2024. Get ready to uncover the power of Google Local Service Ads and learn how to harness this game-changing tool to elevate your carpet cleaning business to new heights. Discover the art of generating high-quality leads, mastering brand impressions, and maximizing conversions. If you're ready to dominate your local market and attract premium clients, this episode is your roadmap to success! Tune in now and take your carpet cleaning business to the next level. 🎧

Apr 03, 202401:09:37
Uncover the Secrets of Lead Automation for Cleaning Services

Uncover the Secrets of Lead Automation for Cleaning Services

Join John Clendenning in this game-changing episode as he dives into the world of lead automation for cleaning services. Discover the power of automation in customer interactions and lead management, including smart connectors, chat-to-text, smart forms, and dynamic number insertion. Learn how to convert leads effectively through timely follow-ups and long-term nurturing strategies. Explore real case studies showcasing remarkable ROI and increased revenue. Elevate your cleaning business by mastering the art of lead automation. Don't miss out on this essential knowledge that can revolutionize your business. Tune in and transform your cleaning service success today! Available on Spotify and Apple Podcasts.

Mar 26, 202459:36
Uncover the Secrets to Building an Unstoppable Cleaning Business Brand with John Wiley!

Uncover the Secrets to Building an Unstoppable Cleaning Business Brand with John Wiley!

Dive into the world of business mastery with host John Clendenning and renowned guest John Wiley of "Don't Drive Naked." Together, they share invaluable insights on branding and marketing for cleaning and restoration businesses. Learn how John transformed his small-town enterprise into a six-figure success, and get ready to harness the power of strategic positioning, effective networking, and differentiated branding. Explore the importance of specialization and dominating your market, and gain valuable tips on engaging influencers, leaving lasting impressions, and mastering business fundamentals. If you're ready to set your cleaning business on a trajectory of unparalleled success, this episode is your ultimate guide! Tune in now and unlock the blueprint to elevate your brand and dominate your market! 🌟

Mar 14, 202401:03:02
Delivering The WOW Factor in Your Cleaning Business with Boris Ostrovsky

Delivering The WOW Factor in Your Cleaning Business with Boris Ostrovsky

Uncover the blueprint to build an extraordinary cleaning business empire in the Carpet Cleaner Success Podcast! Join host John Clendenning and the remarkable Boris Ostrovsky, founder of VepoClean, as they unveil the secrets of creating a self-sufficient powerhouse. Boris shares his journey, from unique cleaning techniques to franchising success, while John provides invaluable entrepreneurial wisdom. Discover how to revolutionize customer experiences, develop rock-solid business systems, and catapult your brand to new heights. Dive into this episode to supercharge your business strategy and unleash the potential for unparalleled success! Tune in now for game-changing insights and actionable strategies, exclusive to the Carpet Cleaner Success Podcast! 🌟

Feb 19, 202439:31
Unleashing the 2024 Marketing Blueprint for Carpet Cleaner Success

Unleashing the 2024 Marketing Blueprint for Carpet Cleaner Success

🎙️ Unveil the 2024 Marketing Blueprint for business success! Join host John Clendenning on the "Carpet Cleaner Success Podcast" as he reveals game-changing tactics to skyrocket your carpet cleaning business. Receive exclusive insights on categorizing clients, lead lists, and maximizing marketing outreach to attract high-paying customers. Dive into the power of automation for increased conversions and profitability. Discover the framework for setting smart goals, revenue targets, and crafting remarkable in-home cleaning experiences. Get ready to transform your marketing game and elevate your brand to new heights! Don’t miss this opportunity to revolutionize your carpet cleaning business. Tune in for expert guidance on achieving your 2024 business goals and building a top-notch cleaning service brand.

Jan 31, 202401:17:12
Crafting the Perfect 2024 Marketing Plan for Your Cleaning Business

Crafting the Perfect 2024 Marketing Plan for Your Cleaning Business

Join John Clendenning in this transformative episode as he unveils the 2024 Marketing Plan for cleaning businesses and industries alike. Packed with invaluable strategies, John shares insights on digital dominance, customer avatars, and follow-up conversion optimization. Discover the power of personalization, authentic content, and effective budget allocation in propelling your business to the forefront. Why settle for ordinary when you can dominate the market? Elevate your brand, boost conversions, and surpass competitors. Tune in for expert advice, real-world success stories, and actionable steps to ignite your business's growth. Listen now and embark on your journey to becoming the top service brand in your local market!

Jan 03, 202401:11:01
Hiring and Retaining Exceptional Employees in the Cleaning Industry

Hiring and Retaining Exceptional Employees in the Cleaning Industry

Join host John Clendenning and industry expert Jeff Cross for an invaluable discussion on hiring the best employees for your carpet cleaning business. Discover innovative strategies, including evaluating potential candidates based on interpersonal skills and creating a positive company culture to attract and retain top talent. From leveraging employee recognition to sourcing promising technicians, this episode provides actionable insights to transform your hiring process. Don’t miss out on expert advice, including showcasing your company's origin story and offering work-life balance for a motivated workforce. Tune in for essential tips to elevate your team and business success!

Dec 27, 202344:58
The Power of Grassroots Marketing: Reaching Ideal Customers for Carpet Cleaning Success

The Power of Grassroots Marketing: Reaching Ideal Customers for Carpet Cleaning Success

Unlock the secrets to grassroots marketing success in the carpet cleaning industry with our latest episode, 'Grassroots Marketing for Cleaning Businesses.' Join host John Clendenning as he shares invaluable strategies and techniques that will take your carpet cleaning business to new heights. Discover how sales scripts, trust-building, and strategic partnerships can supercharge your marketing efforts. From chat to text leads to commercial introductions, John will guide you on maximizing every opportunity. Learn the art of customer check-ins, building relationships, and generating repeat business. Don't miss out on low-cost, high-impact marketing tactics, including door hangers and social media engagement. Get ready to transform your carpet cleaning business and exceed your revenue goals. Tune in now and become a marketing maverick!

Nov 28, 202301:12:31
Lead Nurture: The Secrets to Maximizing Leads for Carpet Cleaners

Lead Nurture: The Secrets to Maximizing Leads for Carpet Cleaners

Discover the secret to skyrocketing your cleaning business's success! In this episode of the Carpet Cleaner Success Podcast, host John Clendenning delves into the art of lead nurture, unlocking the potential to 5X your lead conversions. With over 30 years of experience in the industry, John shares proven strategies to master the follow-up process, influence prospects, and differentiate yourself from competitors. From capturing leads to implementing automation, this episode is your ticket to dominating the digital landscape. Don't miss out on the opportunity to transform your business with the insights shared in this power-packed episode. Tune in now and level up your carpet cleaner game!

Oct 24, 202348:40
Google Rankings Unleashed: Insider SEO Secrets for Carpet Cleaners in 2023

Google Rankings Unleashed: Insider SEO Secrets for Carpet Cleaners in 2023

In this episode of the Carpet Cleaner Success Podcast, join host John Clendenning as he delves into the fascinating world of Google Rankings for Carpet Cleaners in 2023. Discover the insider secrets of attracting customers in specific neighborhoods or cities using powerful keywords. Uncover the art of optimizing your online content, leveraging keyword clusters, and dominating search results. Find out how having a physical office near your best clients can skyrocket your rankings in maps. Gain valuable insights on website speed, dedicated service pages, marketing strategies, link building, and more. Don't miss your chance to become the best-known cleaner in the industry and thrive amidst economic challenges. Tune in now and unlock the secrets to carpet cleaner success!

Sep 25, 202301:26:52
The Blueprint for Success: Cleaning Business Path to Financial Freedom and Early Retirement - with Shawn Barrett

The Blueprint for Success: Cleaning Business Path to Financial Freedom and Early Retirement - with Shawn Barrett

Welcome back to the Carpet Cleaner Success Podcast! In this exciting episode, we have a special guest, Shawn Barrett, who will be sharing his incredible journey as a cleaning and restoration business owner, and the power of effective marketing - that allowed him to retire financially free in his early 50’s.

Get ready to dive deep into the world of marketing as Shawn shares practical strategies, such as understanding your ideal customer, crafting the right marketing message, and utilizing the power of your website. Learn how to differentiate yourself in the marketplace and become an authority, generating referrals and growing your business.

Discover Shawn's secrets to success, including investing in marketing, expanding services based on marketing knowledge, and leveraging word-of-mouth and online presence. He'll even explore the art of creating memorable moments for your customers and share his journey of self-improvement and adapting sales approaches.

Get ready for an insightful conversation packed with valuable marketing knowledge. So, sit back, relax, and let's dive into the enlightening world of carpet cleaning success with Shawn Barrett on the Carpet Cleaner Success Podcast!

Sep 13, 202350:41
Achieving Omnipresence: The Ultimate Guide to Becoming the Best-Known Carpet Cleaning Business in Your Local Market

Achieving Omnipresence: The Ultimate Guide to Becoming the Best-Known Carpet Cleaning Business in Your Local Market

n today's competitive carpet cleaning industry, standing out and becoming the top choice for customers is crucial for the success and growth of your business. Join us in this episode of Carpet Cleaner Marketing Masters as we delve into the powerful concept of omnipresence, and discover how to become the best-known carpet cleaning business in your local market.

Host John Clendenning, founder of Carpet Cleaner Marketing Masters and a seasoned industry expert, shares invaluable strategies, expert interviews, and real-life success stories to help you dominate your marketplace. Whether you're a seasoned carpet cleaning business owner or just starting in the industry, this episode is packed with actionable tips to attract the best customers, book more jobs, and take your business to the next level.

Learn how to optimize your online presence by leveraging innovative marketing techniques, such as improving conversions on your website, utilizing local service ads and pay-per-click ads, and implementing content marketing. Discover the power of branding and how to effectively target homeowners in your local market who align with your ideal customer profile.

Explore the secrets of growing your business exponentially by leveraging the algorithms and optimizing your Google Maps listing. Uncover the art of crafting the perfect messaging that taps into the conversations inside your customers' heads and attracts the right audience.


Jul 17, 202301:26:45
The Art of Converting Carpet Cleaning Website Visitors into Customers

The Art of Converting Carpet Cleaning Website Visitors into Customers

Join us as we dive deep into the world of carpet cleaning website conversions. In this episode, we will share the top tips, tricks, and proven strategies on how to turn your website visitors into paying customers. From optimizing your website to creating compelling content, we'll cover everything you need to know to boost your conversion rates and grow your business. Don't miss out on this valuable podcast!



Apr 21, 202301:08:37
 Ranking in Google GMB for Cleaning Businesses: Expert Insights and Strategies

Ranking in Google GMB for Cleaning Businesses: Expert Insights and Strategies

Join us for a deep dive into the world of Google Maps (GMB) and local SEO for cleaning businesses. In this episode we share insider insights and proven strategies for optimizing your GMB profile, earning high-quality backlinks, and outranking your competitors. From keyword research to on-page optimization, we cover all the essential elements of ranking in Google GMB for cleaning businesses. Tune in now to gain a competitive edge in your local market!


Apr 21, 202301:11:08
Get the Edge You Need: An All-Encompassing 2023 Carpet Cleaner Marketing Blueprint

Get the Edge You Need: An All-Encompassing 2023 Carpet Cleaner Marketing Blueprint

Are you a carpet cleaner or cleaning business owner looking for ways to get ahead in 2023? Tune into this podcast for my 2023 planning workshop that will equip you with the insider secrets on how to create a winning internet plan.

From SEO and social media tactics to paid advertising tips, I'll go over the critical components of building an effective 2023 Carpet Cleaner Marketing Blueprint. Learn which strategies work best for your business and start the new year off right with a plan that will help catapult your success!

Feb 08, 202301:23:35
How To Crush It In 2023: A Guide to Developing Your Winning Internet Marketing Strategy For Carpet Cleaners

How To Crush It In 2023: A Guide to Developing Your Winning Internet Marketing Strategy For Carpet Cleaners

As we enter 2023, it's important to have a winning internet marketing plan in place. In this year-end workshop, I'll go over the most important components of a successful plan for carpet cleaners. From SEO to social media to paid advertising, we've got you covered!

Feb 08, 202301:20:08
The Ultimate Content Strategy for social media success in the Carpet Cleaning industry

The Ultimate Content Strategy for social media success in the Carpet Cleaning industry

Looking to increase your social media presence in the Carpet Cleaning industry? In this episode, you'll learn about developing a content strategy that will help you achieve success. From creating shareable content to using the exact content recipe and frameworks to make content creation fast, easy, and fun, we cover everything you need to get started!

Dec 19, 202201:12:46
How to Tap Into Resources To Help Your Cleaning Business, Rethink Clean And Focus On People with Jeff Cross

How to Tap Into Resources To Help Your Cleaning Business, Rethink Clean And Focus On People with Jeff Cross

Jeff Cross started his career in journalism, became a carpet cleaner for many years, and now combines those two passions as the Media Director of ISSA Media - which includes CMM and CleanFax Magazine. If you're looking for ways to help your cleaning business grow, in this interview, we explore a variety of resources that can give you the edge you need to succeed. From helpful websites to great video series, we cover it all! So if you're ready to take your business to the next level, join us for a resource-packed conversation.

Nov 25, 202233:12
Drive More Carpet Cleaning Sales: Your Online Reputation Is More Than Just Reviews

Drive More Carpet Cleaning Sales: Your Online Reputation Is More Than Just Reviews

If you're a carpet cleaner or service business owner, managing your online reputation is critical to your success. In this episode, we'll go over the best ways to get more reviews …but why chasing more reviews is NOT the right way to stay ahead of the competition and become the local market leader!

Nov 25, 202201:06:16
Leads For Carpet Cleaners: How To 5X Your Job Bookings

Leads For Carpet Cleaners: How To 5X Your Job Bookings

Are you a carpet cleaner or service business owner looking to land more customers?

In this episode, I'm going to show you how to get five times more jobs from your current leads… and build your local brand and authority in the process. You're going to learn some powerful techniques that 99% of all carpet cleaners aren't using, so make sure you listen in, take notes and then take action in your business!

Oct 06, 202251:33
Generating more leads with Google Local Service Ads for carpet cleaners

Generating more leads with Google Local Service Ads for carpet cleaners

Google Local Service Ads are a great way to get more leads for your carpet cleaning business. In this episode, you'll learn how to create and manage your ads the right way, how to set your budget for success, and how to track RIO so you can be sure you are winning the Google Guarantee LSA game. You'll hear tips from a top cleaning industry expert on how to optimize every aspect of your campaign so you get even more leads.

Jul 26, 202258:52
 How To Succeed When The Economy Gets Tough: A Recession-Proof Marketing Plan For Carpet Cleaners

How To Succeed When The Economy Gets Tough: A Recession-Proof Marketing Plan For Carpet Cleaners

Looking for a recession-proof marketing plan for your carpet cleaning business? While it's still early to say exactly how the economy will shape up in the second half of 2022, there are a few potential scenarios that marketers should be prepared for. It's important to take a close look at your marketing plan now and make plans so you stay on track with whatever the economy throws at us.

In this episode, we outline some simple, yet effective, strategies and tweaks to your marketing message that will help you stand out over your tone-deaf competition, attract more customers and grow your market position regardless of what the economy throws at us.

Jun 22, 202201:18:29
SEO for Carpet Cleaners - The New Formula To Rank in 2022

SEO for Carpet Cleaners - The New Formula To Rank in 2022

Looking to rank your carpet cleaning business in Google? Looking for the latest, greatest SEO tips that will help you do just that in 2022? Look no further! In this episode of the Carpet Cleaner Success Podcast, I share with you some of my top tips we use to rank cleaning websites at the top of Google. I’ll share tactics that are effective in 2022 and warn you about things you may be doing that are now hurting your rankings. So whether you're just starting out or you've been in the business for a while, these tips will help you stay ahead of the competition.

May 24, 202201:16:26
Get More Customers with Google Ads Pay-Per-Click For Carpet Cleaners

Get More Customers with Google Ads Pay-Per-Click For Carpet Cleaners

Google Ads can be a great way to get more leads and customers for your carpet cleaning business. In this episode, you'll learn how to set up a pay-per-click campaign that targets people who are looking for carpet cleaning services in your local market area. You'll also learn some tips for making your ads more effective.

Apr 20, 202201:22:16
Top 12 Low-Cost Marketing Strategies For Carpet Cleaners

Top 12 Low-Cost Marketing Strategies For Carpet Cleaners

If you're a carpet cleaner, then there's no denying that marketing is essential to your success. But with the cost of advertising skyrocketing, it can be hard to find affordable ways of getting your name and message out there.

In this episode, I share my top 12 low-cost marketing ideas for those carpet cleaners and home service businesses that are looking for simple ways to attract more customers.

Mar 21, 202201:24:15
Solving The #1 Carpet Cleaner Marketing Mistake Costing You More Jobs

Solving The #1 Carpet Cleaner Marketing Mistake Costing You More Jobs

There's one big mistake that I see most carpet cleaners make it comes to getting the best ROI out of the marketing and growing of their business. And once you know what it is, and how to solve it using advanced automation and technology, you will get more bookings instantly!

Feb 17, 202201:03:17
 Marketing Plan For Carpet Cleaners: Learn Tips, Ideas and Strategies To Crush Your Competition in 2022

Marketing Plan For Carpet Cleaners: Learn Tips, Ideas and Strategies To Crush Your Competition in 2022

If you're a carpet cleaning business owner, then you know that it's important to have a marketing plan in place for the year. But what if you're not sure where to start? Or what tactics to use? That's where we come in! In this episode, we go deep in helping you outline the ideal 2022 marketing plan for carpet cleaners. We'll discuss which strategies are likely to be most successful, and provide tips on how you can execute them. So jump in and listen to our latest episode right away!

Jan 19, 202201:20:47
How To Create Your 2022 Marketing Plan For Carpet Cleaners

How To Create Your 2022 Marketing Plan For Carpet Cleaners

Do you know where your carpet cleaning business will be in 2022? Now, we all know it's not possible to predict the future. But if we want our businesses to grow and thrive for decades, we must plan ahead. In this episode, I share my step-by-step process and show you how to develop a marketing plan for your carpet cleaning company that will help grow your company well into the future.

Dec 16, 202101:13:42
Secrets to Taking Control of Your Online Reputation, And Getting MORE Sales for Carpet Cleaners

Secrets to Taking Control of Your Online Reputation, And Getting MORE Sales for Carpet Cleaners

Let’s show you how to take control of your online reputation as a carpet cleaner. When it comes to reviews and ratings, these can have a huge impact on how many leads you get from potential customers. In this episode, I'll be sharing with you my top strategies and some secret tactics for building up your online reputation - and it goes way beyond just getting more customer reviews - so that you rank higher AND convert more traffic and leads into well-paying customers every day!

Nov 09, 202101:13:15
Ranking Your Carpet Cleaning Business on Google Maps

Ranking Your Carpet Cleaning Business on Google Maps

Is your carpet cleaning business struggling to rank on Google Maps? The truth is your carpet cleaners need to be ranking well on Google Maps in order to capture leads that are currently going to your local competitors. In this podcast, we provide some cutting-edge tips and strategies for how you can rank high up on the Google Maps lists to be seen when people are searching for a variety of terms that are relevant to carpet cleaning and other services you provide in your local area.

Oct 12, 202101:10:31
Simple Steps To Optimize Your Carpet Cleaning Website and 3X Your Bookings

Simple Steps To Optimize Your Carpet Cleaning Website and 3X Your Bookings

Not getting the phone calls you want from your website? Maybe you have your phone number and social proof in the wrong place, or you may be missing a simple but powerful trick that can convert more of your visitors into customers. In this eposidewe will show you how to get more leads from your website including the 5 critical elements that enhance conversion - you may be missing that can significantly increase the number of carpet cleaning leads and calls coming in from your website.

Sep 07, 202101:08:02
How To Get Carpet Cleaning Leads With Better Facebook Ads

How To Get Carpet Cleaning Leads With Better Facebook Ads

Are you looking for new carpet cleaning leads? In this episode, we share how you can get them with better Facebook advertising! 

This works for you whether you offer carpet cleaning, tile cleaning, hardwood floor cleaning, area rug cleaning and repair services or any type of residential work!

Aug 31, 202106:38
Your Carpet Cleaning COVID-19 Marketing Survival Plan

Your Carpet Cleaning COVID-19 Marketing Survival Plan

It’s important that while staying safe you look at this moment in time as an opportunity & not a threat. On this episode we share our COVID-19 Marketing Survival Plan & Messaging Kit to help carpet cleaners and home service contractors positions their businesses to survive now and THRIVE when we roll out of the other side of this current mess we all find ourselves in.
Apr 08, 202049:35
The COVID-19 Opportunity for Carpet Cleaners & Home Service Contractors

The COVID-19 Opportunity for Carpet Cleaners & Home Service Contractors











The COVID-19 Opportunity for Carpet Cleaners & Home Service Contractors

















We are in an unprecedented time with the Coronavirus (COVID-19) sweeping the nation. Many Carpet Cleaning & Home Services Businesses are unsure how to proceed and how this will impact their businesses. In this video I explain why you must look at this as an opportunity and how you can make the most of it rather than shuttering in fear.







Click or Subscribe Below To Listen To Our Podcast Audio Episode Of This Training







Full Transcription
0:02
It's John here from carpet cleaner marketing masters wanted to do this video here just to talk about the COVID-19 situation, because there's lots of concern and fear going on. I talked to a lot of carpet cleaners, we have quite a few carpet cleaners, as clients, several dozen, and I talked to hundreds and hundreds online as well. And there's just a lot of confusion and fear. And people don't know what to do. They don't know if they should be pressing forward. They don't know if they should be holding back to protect them, their team and their customers. They don't have to be shutting the whole thing down. So I kind of wanted to talk about the what we see is the COVID-19 opportunity.

0:44
And I don't mean that to be a little flip. I'm not saying that, you know they're, you know, Rosy times ahead. We'll talk about that. But there really is only two ways to think of this. And you're either going to hear the news, get scared want to curl up in a ball and watch Netflix or you You're going to see this as an opportunity, and sit, try and separate ourselves from the competition. So I wanted to kind of walk through that. Now, again, as I said, I'm not trying to say that you know, Rosy times are ahead. The reality is, times are tough. And things are going to get worse before they get better, as they say, and we're going to have this massive slowdown in the economy. So the reality is, in a slowdown, it tends to affect the larger corporations more. They can't pivot and dodge as easily as we can, as small businesses. So small businesses can can make changes they can they can do a lot of things in the marketplace that really, really help them stand out better. So I was watching a webinar by Mike and what's his last name? Michalowicz - if you've ever seen a profit first great book, if you haven't read it. He also has another one called fix this next. I haven't read that one. But profit first, he worked with over 200,000 small businesses. And this interview was just about a week ago. And he was talking about this situation right now. And the opportunity that exists to stand out to differentiate yourself for small businesses to really, really capture market share. So that's kind of what we want to talk about here is just how we're going to be able to do that. So the absolute fact is that customers still need your services. And that's, that's the truth. They need to know that you are in business. And in a lot of cases, they need you more than ever right now. So we know that you know, people are scared, they're concerned about viruses, they're concerned about human contact point sanitation. A lot of us you know, in the cleaning industry know all about that. We've been trained on that. We understand that and we can help reassure them they might be, you know, at working from home now they have the children at home because so many things are shut down. They might have elderly parents staying with them to take care of them...
Mar 29, 202017:48