Christopher Elliott

Christopher Elliott

By Christopher Elliott
Consumer advocate Christopher Elliott is known for his practical, problem-solving advice. Each season takes an in-depth look at a different consumer problem.
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Adventures in Coronavirusland: A Nice place to watch the end of the world
France will close all schools and universities on Monday in preparation for a surge in coronavirus infections. But in Nice, people seem to have greeted the news with a collective shrug. There are 2,800 coronavirus cases in France. And residents are being careful. When I instinctively reached out to shake a friend's hand, he politely stepped back and waved me off. No one wants to get infected.
03:27
March 13, 2020
Adventures in Coronavirusland: In Marseille, anticipation and empty hotel rooms as coronavirus spreads
There are more than 1,000 coronavirus cases in France and 16 deaths. And in Marseille, it's starting to take a toll. The InterContinental hotel, an 18th-century property overlooking the port, is more than half-empty. Coca Cola just canceled a major meeting in the hotel. It feels like I have the entire sixth floor to myself.
03:07
March 10, 2020
Adventures in Coronavirusland: As outbreak looms in Barcelona, it's business as usual
Barcelona is a beehive. Tourists are crowding into the city's famed Gothic Quarter. You can't find an empty seat at an outdoor cafe, where visitors are enjoying the spring-like weather. It seems a world away from the chaos of the coronavirus outbreak. But it isn't. Spain has 480 confirmed cases in Spain and 10 deaths, two in this area. This is episode one of "Adventures in Coronavirusland." Be sure to tune in for the next episode tomorrow (or whenever they let me near a computer again).
03:33
March 8, 2020
Problem Solved: Anthony's been banned by Airbnb
Anthony's account has been locked by Airbnb. What did he do? And is there any way to get un-banned?
07:25
February 21, 2020
Problem Solved: Liam didn't get his Priceline room
What happens when you book a hotel room and then don't get it? You get to be featured on Problem Solved, that's what.
06:01
February 14, 2020
Problem Solved: Christina is not chill with her Sears refrigerator
What happens when your refrigerator breaks down, and then the replacement breaks down, and then that replacement breaks down? This.
05:40
February 7, 2020
Problem Solved: Jocelyn's treadmill disaster
Jocelyn Benson’s new NordicTrack doesn’t work, despite her best efforts. Can she persuade the company to give her a refund for the treadmill?
07:43
January 20, 2020