The Mid-Atlantic’s Best IT services company. Helping Business Owners create, improve and scale their Technology strategy. IT services, IT Security and IT Support advice and leadership from expert professionals. Q&A with Senior Engineers, Service Managers and Business Development.
Plain and simple. Marketing is one of the core needs of a business. Picking the right “horse” is extremely easy. You can nail it down in the initial meeting. Did they come in the door, as excited or more informed about your specific company as you are? Do they ask you how you want to market? If this is happening, it’s time to run. Your marketing is your brand. Invest in people that don’t just WANT to elevate you, but actively do elevate you. Action trumps intent.
Have you experienced this feeling? Do you get the sense that you’re paying too much and getting nothing in return? Managed Care is about the data. It’s about what you DO with the data. You’re getting value 24/7 with no interaction but you’re missing the other half if no one is talking to you about it.
Every owner has had to do it. Your office is no longer big enough for your operation, it's not modern enough for your customers. Something has to change! In order for your business to stay up and running, while growing, you must orchestrate several teams with many moving deadlines. CodeBlue has been Virginia's project management partner of choice since 2003. From planning low-voltage data cabling, to internet migration all the way through the days leading up to you move. CodeBlue is there all along the way to ensure your open-date is met with no loose ends.
There are over 2600 difference VoIP offerings out in the marketplace today. Not since the early 90's has there been such an influx of vendors, manufacturers and service companies crowded to provide a technology. Voice over IP should be treated as data. Protecting that network of traffic is every bit as important. Your IT service integrator should understand routing and firewalling, security and traffic inspection BETTER than they understand Voice. The importance is paramount to your security while making use of one of the 21st centuries greatest inventions.
If your business doesn’t make use of email, you’re likely missing the boat. It’s how the majority of businesses interact with not only each other but also to customers. Protecting that communication, preserving that communication and scaling are all possible with great options. CodeBlue provides strategy and execution for taking customers from old email platforms to the robust and resilient cloud platforms of today and even tomorrow.
It’s here. The next 12 months will be very exciting as the land grab for broad terms goes to market. If you missed Google AdWords, keywords before that and generally want to be on top, go now to Alexa Skills. Your tailored experience coordinator. Here more on the podcast!
If your business depends on a single person, you’re at risk. Technology systems should be documented, standardized and they should do so under the manufacture’s best practices. If you suspect your internal team is behind the times, fear not. We can supplement the support. Our staff works extremely well with internal managers and technicians. If a transition is in your future, now is the time to introduce simplicity to that migration. Call CodeBlue today and learn more about our augmented support program.
The technology marketplace has gotten so diversified in the last decade. Users have some many choices that contradict each other. Too often, customers make their buying decisions on price versus yield. CodeBlue is here to help guide the discussion by examining the use and presenting options within your budget. Making sure your investment is spread proportional to your desire for longevity.
So many times we encounter opportunity to help folks make the right decision on what to buy, only to be told they found it for less on Amazon, or Staples or wherever wholesalers lurk. It’s a tragic tale we got to hear today, and luckily, we were able to intervene and help.
No! The measure of a great voice over IP experience is 100 percent measure and experience of your integrator. Positive experiences involve a consultative look into your network, into your Internet service, into your business needs and beyond the obvious. Voice over IP has more competition than computer manufacturers combined. This means the level of effort to stand out is incredibly high. Evaluating those competitors is not only in your best interest, but could change the way you do business for the better. We would love a chance to do this with you please call! 804-521-7660
As a Richmond Virginia IT company, we work on getting customers into the right direction. It’s not always linear. And it’s not always the most popular way. It is however, always in the customers best interest. Taking your applications to the level of Service and leaving behind the capital expense of hardware can be freeing. If and only if your software and bandwidth can support your workload. A consultative review of your workflow can produce a wildly effective strategic move forward.
Too often in business we hear about problems that never seem to go away. Why is that? It’s typically because of no responsibility given to those responsible, no accountability to those accountable. Having a partner mitigate that worry with actionable items can be the difference between success and failure. We believe in predictable responsible updates to guarantee the immediate resolution of long-standing problems. You depend on technology to work and we depend on that technology to serve. If either side fails The business suffers. Don’t allow your business to suffer. Assign the problem to the team of teams. Call us now. 804-521-7660.
Experience is subjective. Your service provider should have to disclose circumstances of their experience. Fighting the proverbial fires of customer requests can be simple or daunting depending on your level of past experience quality. Beware of the certification junkies. They are valuable in spots but shields in most conversations. Test the practical experience. Go to our blog and take the 5 questions I have for you to your next vendor meeting. The answers may surprise you. Better now than when you need the action.
More and more business owners are providing mobile devices (cell phones and tablets) to their staff. Wireless carrier plans are better for business than consumer and it gives business owners the comfort of knowing their lines of communications are open and healthy. How do you control the experience? How do you ensure the devices you pay for are healthy, available and safe? You must manage! CodeBlue provides unique management automation for all major platforms. From custom profiles and geo-location to remote wipe, lock and reset. We can manage your fleet of phones to ensure they are used just as you would have them. Call us today and learn how we can help! 804-521-7660
Business technology evolves. The product you purchased will go through several iterations during its lifetime. The manufacturer will issue several pieces of software intended to either fix potential problems or add features. These patches are critical. Keeping your infrastructure up to date can be cumbersome. CodeBlue has a dedicated service to keep your pc’s, servers and networking running at its best and most secure through automated patch management. Our staff of engineers will deploy necessary patches to your network and ensure they are applied at the best possible time. Meaning, NOT while you’re trying to get work done!
Email encryption is an absolute must for anyone dealing in PII or PHI. Passing unencrypted customer information around in email is a HIPAA violation. Choosing the best encryption service is a task list that must include handling methods, policy based strategy and assurance for periodic updates.
It’s important to consider your options in selecting your internet service. The fact that there ARE options is sometimes unknown. Dedicated vs. Shared, guaranteed vs. best effort, available on-site service vs remote only. There are considerations to make beyond the commodity. The bulk majority of the value is the human aspect.
The things we used to buy outright have served their time. The market has spoken and service wins. Anything you can imagine in technology can and now should be sought after as a service and for one pure reason. Continuity. Your experience is and has always been predicated on experience. The best way to sustain a positive experience is to invest in the creator of that experience. Silo’d resources can quit. They can create castles. They can lose interest. Service is steady.
Is your primary software for your business old? Is it holding you back from upgrading everything else? There are solid ways to keep your business compliant and growing without abandoning the rock. Through a consultative review of your setup and software vendors, we can develop your plan of a forward move.
The glowing difference between managed services (the applications) and managed Care (the business development) is the measure of the provider. Monthly managed care involves great passion for the customers business and the betterment of their experience. The yield is the overwhelming sense of pride for the strength installed in your offering. Human relationships, human passion for the climb with the help of technology to produce the data. We appreciate each and every opportunity to evaluate and work together to build up your business and strengthen your offering.
Your end-users want to communicate about security. What’s acceptable and what isn’t. We’re finding more and more progressive business owners that believe in a fair use policy but have requested help in keeping their people safe. The internet is a fickle thing. Being cautious and caring is tough. By having the policy conversation you then get help in understanding how protected you need to be.
The focus of most IT companies is trained on conformity. It makes their life easier. Never mind the fact it’s not in-line with YOUR goals. CodeBlue is focused on results and ROI-Positive moves for your business.
There are an enormous number of data storage and server options out there for businesses today. With the improvement of bandwidth, the options have gotten very attractive. Each one drives down your risk, costs and exposure. How do you decide? Today we discuss the merits of a server and what factors you should consider before taking the leap.
For a service provider, the greatest satisfaction is solving a need. Sometimes the problem is bigger or different from your strengths. Having a network of those strengths is the most valuable answer to your long term prosperity. Who do you know that delivers consistent value and knows yours as well as you do? How can you start that network? Fill your dance card with the talent you may lack. Be around or near those that know what you don’t. Ask for their line card and how they like to be interacted with. Prepare them for success when a lead is present. You will have a massive network of reliable service help long-term.
Urgent Care, Immediate Care. These businesses are about to take the lead in ease of access and your position in the market needs to be prepared. Today we discuss Urgent Care standout behavior that can increase your market share, engage in your potential customer base and bring your practice the business it’s looking for.
Reaching potential customers happens when a conversation can happen. Facilitate your side of the equation with open forum QA, video content of your passion for the practice, documenting your day to share with your prospective clients. This is an untapped space that adds tremendous value to your legacy as an expert.
Home technology is fascinating and it’s how most business owners make decisions on brands and connectivity to use at their office. The two markets are made for different uses even if they provide a similar function. Today we discuss a case study of that realization.
It happens daily and is guaranteed to happen more frequently in the coming years. Data is now currency and yours is precious. If not to you, then to someone else. Protect your investment with a consultative look at becoming resilient against the unknown. It’s as important as it is easy, and evaluating the options is our passion. Let’s chat!