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Coffee Break - Loc-Doc Security

Coffee Break - Loc-Doc Security

By Chad Lingafelt
New Episodes Weekly - Tuesday 9AM EST
We have weekly conversations around our morning coffee break with a mission to share business ideas, practices and strategies.
Listen to informative conversations with owners, leaders, managers and entrepreneurs that share practical ideas to help you impact your world.
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EP 180 | How To Attract and Keep Customers | Guest: Wayne Mullins
Chad Lingafelt chats with Wayne Mullins, founder of Ugly Mug Marketing. Wayne is a progressive thinker who leads a Marketing Group in Louisiana making big strides in the industry. He’s also a recent author of the book Full Circle Marketing: Transform Your Marketing and turn Customers into Evangelists On this episode, we talk about how advertising is just one small component of marketing. We also cover how you need systems and processes to ensure that you attract and keep your customers. Wayne also shares where to start; by building a customer avatar so you know what your ideal client is and where you could find them. Find out how you can write a diary page for your customers, where they shop, how many children they may have, what are their pain points and desires before you write any copy or ads. Wayne talks about natural progression of Know, Like, and Trust and the four campaigns that you should be running. Simple Campaign - Targeting Strangers so they can know about you and like you! Trust Campaigns - Targeting Friends that are Building Trust Only. May need multiple campaigns for product, service, brand. Evangelist - allowing customers or brand ambassadors to speak on your behalf that highlights their relationship with you. Tools & Resources - giving tools to Evangelists to share about your business. This is a great conversation for businesses that are looking to attract new customers and retain existing customers. Connect with Wayne & Ugly Mug Marketing Website: https://www.uglymugmarketing.com/ Instagram: https://www.instagram.com/uglymugmarketing/ Facebook: https://www.facebook.com/uglymugmarketing/ LinkedIn:  https://www.linkedin.com/in/fireyourself Buy Wayne’s Book: Full Circle Marketing: Transform Your Marketing and turn Customers into Evangelists https://www.yourfullcirclemarketing.com/
36:45
June 28, 2022
EP 179 | How To Manage Your Time & Tasks | Guest: Brian "Essince" Collins
Chad Lingafelt chats with Brian “Essince” Collins, CEO of Royal Heir Entertainment a Radio Promotion, Sports Marketing, Music Promotion, Digital Distribution company. Brian joins us from Independence, Ohio but is originally from Honduras. On this episode, we talk with Brian about starting a small business, being a solo entrepreneur, and the journey that he’s taken when expanding. Brian shares how he learned to delegate, manage his time, and how to efficiently manage tasks. This is a great conversation for leaders that want practical tips to better manage their time & tasks. Connect with Brian "Essince" Collins & Royal Heir Entertainment Website:  https://www.royalheirent.com Instagram: https://www.instagram.com/itsessince/ Twitter: https://twitter.com/essince Facebook: https://www.facebook.com/itsessince LinkedIn: https://www.linkedin.com/in/essince/
42:24
June 21, 2022
EP 178 | How To Transform Your Organization with EOS | Guest: Levi Gray
Chad Lingafelt chats with Levi Gray, Product Manager at Loc-Doc Security, about the impact our Book Club has had with the implementation of EOS in our organization. On this episode, we talk about how you can start to transform your organization with EOS. Chad was introduced to EOS many years ago and has been intentional in taking steps to introducing this model into our organization. We talk about how you can get your organization 100% on the same page with where you’re going and how you’re going to get there. So what is EOS? EOS stands for Entrepreneurial Operating System (EOS). It is a set of simple concepts and practical tools used by companies around the world to clarify, simplify, and achieve their vision. Using EOS helps you to look at your business in a whole new way – through the lens of the Six Key Components™. 6 Key Components include: Vision - 8 Questions & Shared by all - Strengthening this component means getting everyone in the organization 100% on the same page with where you’re going and how you’re going to get there. Traction - Rocks & Meetings - This means bringing discipline and accountability into the organization – becoming great at execution – taking the vision down to the ground and making it real. Data - Scorecards & Measurables - This means cutting through all the feelings, personalities, opinions, and egos and boiling your organization down to a handful of objective numbers that give you an absolute pulse on where things are. Process - Documented & Followed by All - This is the secret ingredient in your organization. This means “systemizing” your business by identifying and documenting the core processes that define the way to run your business. You'll need to get everyone on the same page with what the essential procedural steps are, and then get everyone to follow them to create consistency and scalability in your organization. Issues - Issues List & IDS - Strengthening this component means becoming great at solving problems throughout the organization – setting them up, knocking them down, and making them go away forever. People - Right People & Right Seat - Simply put, we can’t do it without great people. This means surrounding yourself with great people, top to bottom, because you can’t achieve a great vision without a great team. These components must be managed and strengthened in order for you to be a great business no matter if you’re a small business or a large corporation. This is an important conversation for leaders that want to transform their organization. Find out how a minor investment has created a huge value for our company and for individual development. EOS Books & the Order You Should Read Them What the Heck is EOS Get a Grip Rocket Fuel Traction Our Company Book Club launched in October of 2020 to help develop and grow our team. Our goal was to focus on continued education, personal development, and moving together collectively. Learning together and implementing these practices to generate a uniform mindset that has been taking our team to the next level. Books We've Read: Leaders Eat Last The 4 Disciplines of Execution The Ideal Team Player The Five Dysfunctions of A Team Superfans Atomic Habits How To Lead When You’re Not In Charge Deep Work: Rules for Focused Success in a Distracted World Meetings Suck: Turning One of the Most Loathed Elements of Business into One of the Most Valuable
50:02
June 14, 2022
EP 177 | How To Give A Great Presentation Using Storytelling | Guest: Laura Lewis-Barr
Chad Lingafelt chats with Laura Lewis-Barr, A Public Speaking Trainer with from Training 4 Breakthroughs based in Chicago. On this episode, we talk about how storytelling engages your listeners brain and allows you to connect with people on a deeper basis. We learn how to heighten the dramatic effect you can have by sharing the struggles. Here are 4 elements that a Great Story Has! Share the Particular Time & Place Share the Struggle Cover the Conflict Resolve This is a great conversation for people looking to improve their public speaking, sales people looking to refine their pitch, and even business leaders looking to reach theit employees in a team meeting. Connect with Laura Lewis-Barr Website:  www.training4breakthroughs.com Twitter: https://twitter.com/Psyche_Cinema Facebook: https://www.facebook.com/Training4Breakthroughs/ LinkedIn: https://www.linkedin.com/in/laurallb/
35:11
June 07, 2022
EP 176 | How To Identify Vulnerabilities in Your Cyber Security | Guest: Craig Goodwin
Chad Lingafelt chats with Craig Goodwin, Co-Founder & Chief Operations Officer of Cyvatar, a technology-enabled cyber security as a service (CSaaS) provider. Craig hails from Portsmouth, England, in the United Kingdom or as he likes to call it, London. On this episode, we talk about some simple things you can start doing right now to identify any vulnerabilities in your company’s cyber security. We also learn 3 takeaways that small business owners can start implementing to help them protect them in the cyber world. Focus on the basics Multi factor authentication Create expected behavior This is an important conversation for leaders that want to improve their cyber security and be more aware of what attacks they could be facing in the cyber world. Connect with Craig Goodwin Website:  https://cyvatar.ai/ LinkedIn: https://www.linkedin.com/in/craiggoodwin/
40:08
May 31, 2022
EP 175 | How To De-escalate an Emotional Situation | Guest: Doug Noll
Chad Lingafelt chats with Doug Noll, Professional mediator, award winning lawyer and award winning author. Doug provides mediation, emotional competency, and de-escalation skills. Doug has studied neuroscience for other 25 years and uses this knowledge to help understand emotions. Doug hasn’t owned a television in over 40 years and has used that time to develop himself. He is a second degree black belt in Chinese kung fu, taught tai chi for over 10 years, a Level III ski instructor, instrument-rated private pilot with multi-engine and helicopter ratings, Irish fiddle and harp player, whitewater kayaker and rafter, and Spey casting steelhead fly fisherman. On this episode, we talk about how to calm an angry person, de-escalating an emotional situation, and how you should really be listening when talking to people. We also learn about the 3 step process of affect labeling. 3 Step Affect Labeling Step 1: Ignore the words - the words don’t mean anything. Step 2: Read the emotional subsets of the person. Remain quiet and process what their emotional experience is. Step 3: Reflect back the emotion. Look for involuntary responses of the body relaxing like: Nod of the head Verbal Response Dropping shoulders Sigh Ask the questions: What do we do to fix this? What makes this right? What makes these situation better? We learn about listening each other into existence and how taking the time to listen to others emotions and let people be heard is a key factor in peaceful relationships. This is an important conversation for leaders that want to improve their skill set and understand how to encourage a peaceful environment where people feel heard. Connect with Doug Noll Website: https://dougnoll.com Twitter:  https://twitter.com/dougnoll Facebook:  https://www.facebook.com/DouglasNoll LinkedIn: https://www.linkedin.com/in/dougnoll/ Buy Doug’s Books: De-Escalate: How to Calm an Angry Person in 90 Seconds or LessDe-Escalate: How to Calm an Angry Person in 90 Seconds or Less Elusive Peace: How Modern Diplomatic Strategies Could Better Resolve World ConflictsElusive Peace: How Modern Diplomatic Strategies Could Bette…
45:55
May 24, 2022
EP 174 | How To Succeed When You’ve Previously Failed | Guest: Mikey Moran
Chad Lingafelt chats with Mikey Moran , CEO of Private Label Extensions and Author of Fearless Beauty. On this episode, we talk about Mikey’s journey into the entrepreneur world. We learn about past business failures and how through those failures, key takeaways he learned that led him to success in running an 8 figure business a year. Mikey has expanded his original idea into ten different brands, five retail locations, and one partnership with global e-commerce giant Shopify. Mikey shares some insights on staying connected with customers through a community, sharing knowledge, and how to survive being married to an entrepreneur. Buy Fearless Beauty - The Hair Business Blueprint https://www.amazon.com/dp/1544520077/ref=cm_sw_em_r_mt_dp_KTHBQWV64GD6C07WS50R Connect with Mikey Moran & Private Label Website: https://www.uglymugmarketing.com/ Instagram: https://www.instagram.com/uglymugmarketing/ Facebook: https://www.facebook.com/uglymugmarketing/ LinkedIn: https://www.linkedin.com/in/hannahacosta/
48:11
May 17, 2022
EP 173 | How To Make Your Industry Interesting on Social Media | Guest: Hannah Acosta
Chad Lingafelt chats with Hannah Acosta, Social Media Manager at Ugly Mug Marketing and extremely skilled in Facebook Advertising, strategy building, and content creation. On this episode, we talk about getting into the minds of people that you are serving. We discover the importance of finding out what is valuable to your ideal client. Some tips to make your industry interesting online: Use pictures of Actual Technicians or team members Show what messages from you look like Give a sneak peak as to what the service experience is going to be like. Show what the service van looks like Let them know what they should be prepared for This conversation is for small business owners looking to increase their social presence. If you are struggling to know what you should post to make your industry interesting, this conversation is for you! Connect with Hannah Acosta & Ugly Mug Marketing Website: https://www.uglymugmarketing.com/ Instagram: https://www.instagram.com/uglymugmarketing/ Facebook: https://www.facebook.com/uglymugmarketing/ LinkedIn: https://www.linkedin.com/in/hannahacosta/
48:09
May 10, 2022
EP 172 | How To Have a Positive Mindset | Guest: Nathalie Plamondon-Thomas
We don’t talk to people like this: “Hey, you look fat in these jeans!” or “Hey you are starting a business? It’s never gonna work, you’re not good enough!” – So if we don’t talk to other people like this, why do we talk to ourselves like that? Today, Chad Lingafelt chats with Nathalie Plamondon-Thomas, Founder and CEO of the THINK Yourself® ACADEMY, a Confidence Expert. Nathalie is also an international No.1 Bestselling Author of fifteen books about success, communication, wellness and empowerment. She works with people who want to get rid of their negative self-talk and unlock their full potential. On this episode, we talk about mindset and having a positive one. We discover the impact that your mindset has in order to succeed. We learn how to start changing your mindset with this 2 step technique 2 Step Technique: Step 1: Rephrase what you heard in the PAST TENSE - “I used to…” Step 2: Progressive Statement - “I am in the process of…” “ I am willing to learn….” This conversation is for high performers, achievers, and perfectionists that may struggle with imposter syndrome or maybe self doubt in the role they are operating in. Get the Free 15 Keys to Unlock Confidence from Nathalie here: www.thinkyourself.com/confidenceguide Connect with Nathalie Plamondon-Thomas & THINK Yourself® ACADEMY Website:  https://thinkyourself.com/ Instagram: https://www.instagram.com/nathaliepthinkyourself/ Facebook: https://www.facebook.com/ThinkYourselfAcademy LinkedIn: https://www.linkedin.com/in/nathalie-plamondon-thomas-6b3262a/ Twitter: https://twitter.com/thinkyourselfAc
51:40
May 03, 2022
EP 171 | How To Implement Systems in Your Business| Guest: Brook Borup
Chad Lingafelt chats with Brook Borup, CEO of My Clone Solution, an automation and delegation company dedicated to helping small business owners with systems and processes so they run efficiently. On this episode, we talk about how to implement automated systems in your business when your current systems aren’t automated. Brook shares some insights on why infrastructure is the fundamental of business. We talk about how to automate and why you could encounter problems and stagnate growth if you are running the business out of your head. We talk about some of the fears that keep business owners up at night. Not knowing how to implement things you’ve been professionally coached on Issues with service providers. We learn about the difficulties they may encounter when trying to implement automation changes including duplication errors. This is a great conversation for business leaders that are looking to have a fractional integrator assist with new systems in their business. Connect with Brook Boruk Website: https://myclonesolution.com/ Instagram: https://www.instagram.com/myclonesolutionbb/ Facebook: https://www.facebook.com/myclonesolution/ LinkedIn: https://www.linkedin.com/in/brookborup/ Twitter: https://twitter.com/MyCloneSolution
37:22
April 26, 2022
EP 170 | How To Impact Your Business Growth | Guest: Natasha Hemmingway
Chad Lingafelt chats with Natasha Hemmingway, an entrepreneurial-based Sales Coach + Speaker. Natasha is the creator of Heart Not Hustle® Sales System, Convert Your Leads and Hello Client, Hello Cash™ —a coaching firm founded with an aim to helping entrepreneurs find, and focus, on the deeper meaning behind their business motivation and sales message. On this episode, we talk about how to impact your business growth with an effective sales process. Natasha shares some insights on having authenticity in your market and matching your goals and culture to your market. We also touch on why you might need a consultant to see what you are missing. We learn about how working with a consultant can reveal what you might be missing and how you can incorporate winning techniques into your sales process to increase your conversions rate. This is a great conversation for business leaders that are reexamining their sales process and are looking to impact their growth in the coming year. Connect with Natasha Hemmingway Coaching, LLC Website: https://natashahemmingway.com/ Instagram:https://www.instagram.com/natashahemmingway/ Facebook: https://www.facebook.com/natashahemmingwayspeaks/ LinkedIn: https://www.linkedin.com/in/natasha-hemmingway
46:50
April 19, 2022
EP 169 | How To Bring A Start Up To Market | Guest: Hall T Martin
Chad Lingafelt chats with Hall T. Martin, Founder and CEO of the TEN Capital Network. TEN Capital is based in Austin, TX, and has been connecting startups with investors for over ten years. On this episode, we talk about some of Hall’s strategies to bring your start up to the market. We talk about connecting start ups and investors, knowing what your startup is about, and having a good pitch deck. We also learn about crafting a startup story and Hall shares a little about a startup that is extracting dna from a wooly mammoth. Learn more about how you can position your start up to investors by having organized data! Connect with Hall T. Martin & TEN Capital Website: https://tencapital.group Instagram: https://www.instagram.com/tencapitalnetwork Twitter : https://twitter.com/TENCapGroup LinkedIn: https://www.linkedin.com/company/ten-capital-network/
33:30
April 12, 2022
EP 168 | How To Improve Your Sales Process | Guest: Reuben Swartz
Chad Lingafelt chats with Reuben Swartz, founder of Mimiran and Sales for Nerds joining us from Austin, Texas. Mimiran helps companies sell faster and more profitably by streamlining the sales process. On this episode, we talk about how you can improve your sales process and convert leads into clients. Reuben shares his thoughts on understanding the market and who your product or service helps best and identifying who will pay for it. We dive in to what you can do to make it easier for people to buy, how to talk in their language, and how to make them the hero of the story. Learn more about how you can start improving your sales even if you’re not a sales expert. This is a great conversation for non sales people and even sales experts that are ready to start growing their percent of closed leads. Connect with Reuben Swartz & Mimiran Website: https://www.mimiran.com, https://www.salesfornerds.io Instagram: https://www.instagram.com/mimiran Facebook: https://www.facebook.com/mimiran LinkedIn: https://www.linkedin.com/in/reubenswartz
40:58
April 05, 2022
EP 167 | How To: Identify A Good Franchise | Guest: Matt Frentheway
Chad Lingafelt chats with Matt Frentheway, a co-creator of the Legends Boxing franchise from Park City, Utah. On this episode, we talk about what makes a franchise worthy and how you should be setting up operation systems in your business to get it franchise ready! We talk about the people side of an organization like Marketing and how to sell, HR and who to hire, and even your Executive team and how their care for the franchisee can be impactful. This is a great conversation for business leaders that are looking to invest or getting their business ready to be invested in. Connect with Matt Frentheway & Learn2Franchise Website: https://learn2franchise.com Instagram: https://www.instagram.com/learn2franchise Facebook: https://www.facebook.com/learn2franchise LinkedIn: https://www.linkedin.com/in/mattfrentheway
37:33
March 29, 2022
EP 166 | How To: Be Your Own Bank | Guest: Mark Willis
Chad Lingafelt chats with Mark Willis, a CERTIFIED FINANCIAL PLANNER™, a three-time #1 Best Selling Author and the owner of Lake Growth Financial Services, a financial firm in Chicago, Illinois. On this episode, we talk about some of Mark’s strategies to become your own source of financing (without utilizing a bank) and create a tax-free income for your retirement. We talk about some of the other strategies that have been recommended by people like Dave Ramsey, “beans & rice and rice & beans” as well as “cash only”, and how that might not be the best choice to grow your income. Learn more about how you can become your own bank and invest your wealth in yourself This is a great conversation for business leaders that are ready to think differently about their money and how to invest it for the future. Connect with Mark & Lake Growth Financial Services Website: https://lakegrowth.com/ Instagram: https://www.instagram.com/notyouraveragefinancial/ Twitter : https://twitter.com/LakeGrowth Facebook: https://www.facebook.com/lakegrowth LinkedIn: https://www.linkedin.com/in/marklakegrowth/
40:39
March 22, 2022
EP 165 | Conflict Resolution: How to have Hard Conversations | Guest: Jerry Fu
Chad Lingafelt chats with Jerry Fu, a pharmacist and a leadership coach who focuses on resolving clients' conflict at work, in culture, and within themselves. On this episode, we talk about how to have difficult conversations when you are conflict averse. We also cover resentment, appeasement, and understanding whether conflict seven worth engaging. We learn how to know if you are conflict averse, and what you can do to become successful in overcoming those fears. We also discover when approaching a situation, to ask for time to discuss a specific issue and not just a vague request for a chat. Tips to Have that Hard Conversation: Imagine Success Find 10 Seconds of courage to engage Script your critical moves Rehearse things Just Do It This is a great conversation for leaders struggling with having hard conversations! Find closure and resolution in the workplace by facing conflict directly. Connect with Jerry Fu & Adapting Leaders Website: https://www.adaptingleaders.com
38:31
March 15, 2022
EP 164 | Get Clarity in Your Organization | Guest: Wayne Mullins
Chad Lingafelt chats with Wayne Mulins, founder of Ugly Mug Marketing. Wayne is a progressive thinker who leads a Marketing Group in Louisiana making big strides in the industry. He’s also a recent author of the book Full Circle Marketing: Transform Your Marketing and turn Customers into Evangelists On this episode, we talk about scaling a business and the importance of clarity while growing. We learn that growth creates complexity and that complexity is the enemy of clarity! We also cover the 5 W’s (and 1 H) Where are we going? Why does it matter? What is my role / contribution? What is expected? Who am I responsible for? How will I be measured? Wayne gives some great tips to ensure there is clarity for your team: Have Quarterly Team Meetings Have Weekly Team Meeting Make Sure there is Goal alignment within the Team 3 Lead Metrics to Measure  3 Weekly Commitments This is a great conversation for leaders who are struggling with teams that are in chaos. Utilizing these tools can bring clarity and help your team win in business! Connect with Wayne & Ugly Mug Marketing Website: https://www.uglymugmarketing.com/ Instagram: https://www.instagram.com/uglymugmarketing/ Facebook: https://www.facebook.com/uglymugmarketing/ LinkedIn:  https://www.linkedin.com/in/fireyourself Buy Wayne’s Book: Full Circle Marketing: Transform Your Marketing and turn Customers into Evangelists https://www.yourfullcirclemarketing.com/
33:48
March 08, 2022
EP 163 | Time Management: How to Do More & Stress Less| Guest: Alexis Haselberger
Chad Lingafelt chats with Alexis Haselberger, a time management, productivity and stress-reduction coach. Alexis has helped thousands of people take control of their time so they can do more of what they want and less of what they don’t! On this episode, we talk about the structure and support you need to build long term sustainable habits. We learn that Productivity is not about the tool, but Productivity is about the person and how to find the tool that fits you perfectly. We also cover why any time spent planning saves you on execution and why creating a plan is important, but, sticking to the plan is adaptable. If you struggle with task, priority, or stress management, then this is a conversation you need to listen too! Download your FREE Distraction Action Plan: https://www.alexishaselberger.com/reduce-distraction Connect with Alexis Haselberger Coaching and Consulting, Inc Website: https://www.alexishaselberger.com Instagram: https://www.instagram.com/do.more.stress.less Facebook: http://www.facebook.com/domorestressless LinkedIn: https://www.linkedin.com/in/alexis-haselberger/
48:37
March 01, 2022
EP 162 | Understanding Consumer Purchasing Decisions | Guest: Bill Johnston
Chad Lingafelt chats with Bill Johnston, Co-Founder and President of Recover Brands, a local Charlotte company making apparel out of 100% recycled materials. On this episode, we talk about sustainability, consumer education in business, and why it matters. We also discuss how do you stay on track to reach your goals and how does your team know what winning looks like. Bill shares his thoughts on why it’s not just about making a “good product” but understanding why the customer cares about the product. Questions to ask as a Yourself as a Business Owner from a Customers Point of View: What is your mission? What is your value add? What are your Core Values? Why would someone choose to purchase your product or use your service? Connect with Bill Johnston & Recover Brands Website: recoverbrands.com Instagram: https://www.instagram.com/recoverbrands Twitter: @recoverbrands Facebook: http://www.facebook.com/recoverbrands LinkedIn: https://www.linkedin.com/company/recover-brands
39:10
February 22, 2022
EP 161 | Leading through Chaos | Guest: Marty Strong
Chad Lingafelt chats with Marty Strong, former Navy SEAL, leader and business consultant about leading through chaos. Marty spent 20 years as a Navy SEAL, 26 years in business, has beaten cancer twice, and lost a son. He shares his story and perspective on leading through adversity. On this episode, we talk about how people view adversity as a challenge, a neutral attitude, or concern over how it impacts them. We also cover the ways that Change impacts their world: Get to the why - why is there concern People need to commit emotionally before they commit intellectually Present 1:1 - give them time to process and get buy in Let them layout their concerns / challenges We learn about the gravitational pull to people that are either positive or negative. We also discover that People that stay positive, even in chaos, are force multipliers. How to Stay Intellectually Humble Wake up everyday fresh Leave behind accolades Leave behind failures Let your past groom your judgement This is a great conversation for leaders struggling with a chaotic cycle and can bring some clarity to mindset and what it takes to win in business! Connect with Marty Strong: Website: martystrongbenimble.com Instagram: https://www.instagram.com/martystrongbenimble Facebook: http://www.facebook.com/MartyStrong LinkedIn: https://www.linkedin.com/in/marty-strong-9676bb13/ Buy Marty’s Book: Be Nimble: How the Creative Navy SEAL Mindset Wins on the Battlefield and in Business https://www.amazon.com/dp/1789048400/ref=cm_sw_em_r_
41:17
February 15, 2022
EP 160 | How Do You Feel? | Guest: Angela Ficken
Chad Lingafelt chats with Angela Ficken, LICSW, a licsenced therapist who will challenge you to work on becoming the happier, healthier self you envision Sit in as Chad has a mini therapy session with Angela! On this episode, we talk about managing stress and dealing with anxiety. If you’re a business owner or leader, you might be carrying a heavy burden of stress. We dive into some healthy ways to deal with those heavy loads of stress and anxiety and signs that you might be struggling. Signs You Might Be Struggling with Stress & Anxiety: Distraction - not dealing with the problem Irritability with people Family Relationships Suffering Drinking More Food Increase or Maladaptive coping skills Self-doubt Concern over people leaving Ways to Manage Stress & Anxiety: Understand You Are Not Alone and You don’t have to Figure it Out on your own Therapy with a professional Working with a Life Coach Journaling your thoughts Connect with Progress Wellness Website: progresswellness.com Instagram: https://www.instagram.com/progresswellness/ Facebook: https://www.facebook.com/progresswellness
47:55
February 08, 2022
EP 159 | Leadership Lessons from a Coach | Guest: Pat Sullivan
Chad Lingafelt chats with Pat Sullivan, former basketball coach, teacher, and athletic administrator. Pat spent 44 years as a coach - 10 at the high school level and 34 at the collegiate level. He is the author of Attitude-The Cornerstone of Leadership and Team-Building: From the Bench to the Boardroom. On this episode, we talk about why having a good attitude is foundational when you are in leadership positions. We unpack conflict resolution in a team setting and within a business. Pat also shares why Great Leaders say thank you to all members of your team no matter the role they play. Connect with Pat Sullivan Website: coachpatsullivan.com Facebook: https://www.facebook.com/sullyleadership/ LinkedIn: https://www.linkedin.com/in/patsullivan100/
31:08
February 01, 2022
EP 158 | Measuring Improvement & Success | Guest: Stewart Roberts
Chad Lingafelt chats with Stewart Roberts, entrepreneur and life coach who is helping transform business men, fathers, and husbands around the country into the best version of themselves. On this episode, we talk about how you can measure and improve success in your work life and home life and the secret to success! We learn about the importance of a routine, the significance of 80th birthdays, and what to do to keep yourself accountable. Connect with Crown Supports Inc. Website: StewartRoberts.com Instagram: https://www.instagram.com/amademansays/ Facebook: https://www.facebook.com/groups/maninfull Pintrest: Pinterest.com/StewartRobertsCoach LinkedIn: https://www.linkedin.com/in/sturoberts1/
47:12
January 25, 2022
EP 157 | How To Effectively Work with Family Members | Guest: Lee Calderon & Sophia Calderon
Chad Lingafelt chats with Lee Calderon & Sophia Calderon, a father daughter design duo that are making strides in the creative world at Arthur Elliott Marketing Group. Lee is a visual storyteller and has made a name for himself on the West Coast as a designer, architect and illustrator of children’s books. He now serves as Creative Director at Arthur Elliott overseeing a team of influencers and visionaries who are hand-crafting strategic solutions for clients. Sophia is the agency’s rising star and on the team as a distinctly imaginative Graphic Designer. On this episode, we talk about how to work effectively with family members in your business and avoiding the pitfall of nepotism. If you work with a family member or know someone who does, this is a great episode with fantastic takeaways for a successful working relationship. 3 Tips to have a working relationship with a family member: Remove the relationship and see them as a individual person Focus on the work and keep it about the work Call them by name (Not Dad) Connect with Arthur Elliott Website: arthurelliott.com Instagram: @thearthurelliott Facebook: @thearthurelliott Twitter: https://twitter.com/ArthurElliottMG LinkedIn: https://www.linkedin.com/in/arthurelliott
46:59
January 18, 2022
EP 156 | Tips to Succeed in Project & Change Management| Guest: Jana Axline
Chad Lingafelt chats with Jana Axline, CEO and Chief Project Officer of Project Genetics all the way from Queensland, Australia! On this episode, we learn the differences of Agile and Waterfalll project management and what value you can get from each style. We also touch on the importance of daily standup meetings to help your team avoid roadblocks. We learn some Key Takeaways for Daily Stand ups: Make sure the stand up has everyone standing up! This makes it short and concise! You can also try doing planks during stand ups to encourage efficient meetings! Make sure you are asking your team these 3 questions: What I did Yesterday? What am I’m doing Today? What roadblocks do I have? Here are variants of these questions that our team currently uses in Team Stand up Meetings: What are your priorities for today? What is your team accomplishing? What do you need help with? Jana is a recognized leader in project management who is passionate about aligning big picture and small details to get things done efficiently! Connect with Jana Axline & Project Genetics Website: projectgenetics.com Instagram: @projectgenetics LinkedIn: https://www.linkedin.com/in/janaaxline/
39:28
January 11, 2022
EP 155 | Practical Proactive Legal Advice | Guest: Sheryl Scott
Chad Lingafelt chats with Sheryl Scott, from Legal Shield on today’s episode. On this episode, Sheryl shares some insights about how you can access legal services proactively and affordably to help protect your business. We discuss how you can save money on your legal services and how to ask meaningful questions when deciding on legal representation so you can avoid pitfalls. Connect with Sheryl and LegalShield Website: https://sherylscott.WeAreLegalShield.com Facebook: @sherylscott15 LinkedIn: linkedin.com/in/sherylscott15
38:59
January 04, 2022
Coffee Break Podcast | What's Next for 2022
 We started the Coffee Break Podcast in the fall of 2018 and have released an episode every Tuesday to help fellow entrepreneurs and business leaders.  We are so excited that we've been able to provide a connection point with Business Leaders and have been able to share some great stories! Our Listeners have tuned in weekly to learn how to become a better Leader and develop skills that can help them improve!    We've hosted a wide variety of people in the Business World to discuss what motivates them and we ask them to share practical advice and takeaways that can help develop and challenge our listeners to improve.  We believe in #alwaysimproving and utilizing this tool in our community to help others learn and grow collectively! With all that said, our team is taking a break for the holiday season to refresh and come back strong with some great episodes to help you grow!  While we're on holiday, Listen to past episodes and get ready for some great episodes to come in 2022
03:15
December 22, 2021
EP 154 | Connecting With Your Audience | Guest: Keith Larson
Chad Lingafelt chats with Keith Larson, Former Radio Personality at WBT-AM for 14 years, Experienced Marketing Genius, Columnist, Author, and now Owner & CEO of Zen Massage Franchising. On this episode, Keith shares some insights about effective marketing to your customer base. We discuss how you can start connecting with your audience or customers through building your brand and by listening to what they want. We learn why businesses struggle with connecting with their customers and what you can do to simplify marketing! Connect with Keith Larson & Zen Massage Website:  www.zenmassageusa.com Twitter:  @ZenMassageCorp @thelarsonpage Facebook: @ZenMassageUSA @TheLarsonPage LinkedIn: https://www.linkedin.com/in/keith-larson-02719556/ https://www.linkedin.com/company/zen-massage-franchising-inc/
44:16
December 14, 2021
EP 153 |  How To Get Your Customers to Take Action | Guest: Bobbie Maloy
Chad Lingafelt chats with Bobbie Maloy, professional Copywriter. Bobbie is based in Texas and excels at writing emails, sales pages, landing pages and ads for business. She helps companies increase their revenue without increasing their marketing budget by crafting copy that speaks to their customers. On this episode, Bobbie shares some insights about how you can change your writing style from stuffy corporate speak to something that your customers can relate to and understand. We discuss the difference between content writing (which is writing to inform) and copywriting (which is writing to get people to take an action). Bobbie shares some great takeaways about how you can improve what you’re doing. Consistency: Once a month, a week, daily Personalize: generic group emails don’t work try to personalize it Have a reason to contact your customer, not just for holidays & closures Don’t always send sales emails Listen today and find out how you can get your customers to start taking action from your emails, social posts, and website. Connect with Bobbie Maloy Website: https://conversionhacker.com LinkedIn: https://www.linkedin.com/in/bobbiemaloy Facebook: https://www.facebook.com/thebobbiemaloy, https://www.facebook.com/theconversionhacker
44:26
December 07, 2021
EP 152 |  How To Work Yourself Out Of a Job | Guest: Matt Carle
Chad Lingafelt chats with Matt Carle, professional Business Coach. On this episode, Matt shares some insights about how you can shift from a technician mindset, to an entrepreneur mindset, and finally to a manager mindset. We discuss how you as an owner can develop personally so your business can develop. Matt shares how your business is a reflection of the owner, so in order for your business to change and develop, the owner has to change too! We learn steps you can actively take to work yourself out of day to day tasks so you can ultimately begin scaling your business! Listen today and fins out how you can work yourself out of a job in a beneficial way for your business! Connect with Matt Carle Website:  www.coachmattcarle.com Instagram: @mscottc LinkedIn: https://www.linkedin.com/in/mscottcarle/
33:13
November 30, 2021
EP 151 |  Fundamentals of Team Building | Guest: Amy M. Gardner
Chad Lingafelt chats with Amy M. Gardner, a certified career development and career transitions coach with Apochromatik. On this episode, Amy shares some actionable steps to build relationships within your organization. We discuss feedback loops, positive environments, and engaging in radical candor when navigating employee feedback. We also discuss the environment necessary to conduct open conversations and perspectives around anonymous feedback. Connect with Amy M. Gardner & Apochromatik Website:  apochromatik.com Instagram: @the_apochromatk Twitter: https://twitter.com/apochromatik LinkedIn: https://www.linkedin.com/company/apochromatik https://www.linkedin.com/in/amygardner Facebook: https://www.facebook.com/Apochromatik
39:28
November 23, 2021
EP 150 |  Making Decisions When You’re Stuck | Guest: Nicole Coustier
Chad Lingafelt chats with Nicole Coustier, Founder of Aurelian Coaching and creator of The DART Method® for deliberate planning On this episode, Nicole shares how high stakes decision making is a skill that you can hone by practicing. We walk through what questions you need to ask yourself in a practice session and how to run simulations until you become comfortable making high stakes decisions. We touch on how to recognize when emotions are playing a role in the decision making process. While many believe that emotion shouldn’t play a role in decision making, Nicole recommends noticing the emotions you are having (like fear, anxiety, or excitement) and making a separate decision to allow those emotions to drive the decision making process. Learn more about Fear setting exercises, lizard brain, and cold hard facts that can influence interpretation. Connect with Nicole Coustier & Aurelian Coaching Website: aureliancoaching.com Instagram: @aureliancoach Twitter: https://twitter.com/aureliancoach LinkedIn: linkedin.com/in/nicolecoustier Facebook: https://www.facebook.com/coachnicolecoustier
45:36
November 16, 2021
EP 149 | Understanding & Preventing Burnout | Guest: Michael Levitt
Chad Lingafelt chats with Michael Levitt, ounder & Chief Burnout Officer of The Breakfast Leadership Network, a San Diego and Toronto-based burnout consulting firm. On this episode, Michael talks about his experience with burnout and his journey to being an advocate for stress management and establishing boundaries. We touch on how losing his job during the recession, having a heart attack, and losing his vehicle and home was the best thing to happen to him, Although a traumatic series of events, it ignited a passion to help others recognize burnout and ultimately launched the Breakfast Leadership Network. Michael shares how to recognize signs of burnout in yourself and others and how you can start taking immediate steps to prevent a downward spiral. Here’s 4 tips to recognizing Possible Burnout: Sleep: Are you getting enough? Are you sleeping through the night? Motivation: If things you normally like to do don’t interest you anymore because you’re tired this can be an indicator of burnout. Forgetfulness: You might be foggy or in a daze. You might be more forgetful than usual. Irritability: If you are short tempered or unusually irritable this may be a sign of possible burnout. Connect with Michael Levitt & Breakfast Leadership Network Website:  https://BreakfastLeadership.com Instagram: @bfastleadership Twitter: https://twitter.com/bfastleadership LinkedIn: https://www.linkedin.com/company/bfastleadership Facebook: https://www.facebook.com/bfastleadership Buy Michael’s New Book Burnout Proof: Amazon link
42:57
November 09, 2021
EP 148 |  Incorporating Virtual Assistants into a Business | Guest: Danielle Julia Cuomo
Chad Lingafelt chats with Danielle Julia Cuomo, Founder and CEO of Virtual Assist USA about incorporating Virtual Assistants into your Business. On this episode, Danielle shares how you can get help supporting your business with virtual assistants! We find out how Virtual Assistants can help you spend more time making your business successful while offloading your to do list. We discuss the different types of Virtual Assistants and what functions that they can cover in your business. We also answer some commonly asked questions about hiring a Virtual Assistant. Connect with Danielle Julia Cuomo & Virtual Assist USA Website: www.VirtualAssistUSA.com Instagram: @virtualassistusa Twitter: https://twitter.com/assist_usa LinkedIn: https://www.linkedin.com/company/virtual-assist-usa/ Facebook: https://www.facebook.com/findvirtualassistant/
36:10
November 02, 2021
EP 147 | Lessons Learned From A Competitive Environment | Guest: Andrew Ingram & Aaron Beaver
Chad Lingafelt chats with Andrew Ingram, Systems Admin, and Aaron Beaver, Content Creator at Loc Doc Security. On this episode, Andrew and Aaron share some lessons learned from a recent internal company competition. We talk about the importance of communication as it relates to teamwork and how consistency was the key to win.
41:04
October 26, 2021
EP 146 | The Importance of Making Decisions | Guest: Lucas Boselli
Chad Lingafelt chats with Lucas Boselli, Executive Vice President of ASSA ABLOY and Head of Americas division.  On this episode, Lucas shares the decision making process, elaborates on how you should own shortcomings, and the detriment that can occur to your business if you prolong making a decision. We also talk about ways to communicate with your team, providing consistency, being open to feedback, keeping a two way dialog open, and keeping communication engagement alive within your organization. Lucas also shares how employee surveys have helped drive action within the organization and how prompt decision making greatly impacts many individuals. You don't want to miss this engaging conversation, the great takeaways and applications you can start making as a business leader no matter the size of your organization. 
45:13
October 19, 2021
EP 145 | Navigating Conflict With Improv | Guest: Ben Winter
Chad Lingafelt chats with Ben Winter, Founder and CEO of SuccessImprov, a progressive Team Building company that focuses on professional growth using improv techniques. On this episode, Ben shares how he takes the rules of improv acting into the business world. He shares how you can apply improv to customer services, to help navigating difficult conversations, and for conflict resolution within your team. We also discuss the topic of Ben’s Book What to Expect when Having Expectations. Ben elaborates on how expectations and even unmet expectations can be navigated and resolved with a creative flowchart! Connect with Ben Winter: Website: https://successimprov.com and https://havingexpectations.com Instagram: https://www.instagram.com/successimprov Twitter: https://www.twitter.com/successimprov LinkedIn: https://www.linkedin.com/company/winterben Facebook: https://www.facebook.com/successimprov
33:49
October 12, 2021
EP 144 | Structuring a Sales Development Process | Guest: David Dulany
Chad Lingafelt chats with David Dulany, Founder and CEO of Tenbound, a research and advisory firm focused and dedicated to Sales Development. David shares the background of Tenbound, and dives into commonly structured sales processes. He expounds on the 3 most common funnels starting first with a sales development team, transitioning to Account Executives, and then to Customer Success. We also discuss some hiccups you could encounter when beginning to structure a sales development process. Connect with David Dulany: Website: tenbound.com Instagram: https://www.instagram.com/tenbound/ LinkedIn: https://www.linkedin.com/company/tenbound/ Facebook: https://www.facebook.com/tenboundinc/ Buy the Book: The Sales Development Framework: How to Build and Scale a Highly Productive Sales Development Program https://www.amazon.com/Sales-Development-Framework-Productive-Program/dp/1736768905/
44:37
October 05, 2021
EP 143 | Effectively Managing Stress | Guest: Professor Pete Alexander
Chad Lingafelt chats with Pete Alexander, Author, Professor, and Entrepreneur, about stress management techniques.    Professor Pete shares his story, health journey, and how he was inspired to help others effectively deal with their stress.    We discuss some tactile techniques that you can start implementing in your organization to help reduce the stress of your team and even yourself! Learn how to effectively manage stress, set boundaries, and how to empower your team to manage their stress levels.    Connect with Pete Alexander:   Website: https://petealexander.com Instagram: https://www.instagram.com/stressexpert/ LinkedIn: https://www.linkedin.com/in/petealexander/ Facebook: https://www.facebook.com/stressexpert/ Twitter: https://twitter.com/ExpertStress  Buy the Book: Lighten Your Day  https://www.amazon.com/dp/1072704994
40:11
September 28, 2021
EP 142 | Culture from Start to Finish | Guests: Larry Hubakta, Eileen Stephens, Chad Lingafelt
In this episode, we highlight some past episodes that relate to culture! We talk a lot about culture in our organization and it has been a hot topic on the podcast as well! First we cover the topic of what is culture and the fundamentals of culture with guest Larry Hubakta from episode 65.  Next we discover how to hire for culture and building your team with this in mind with guest Eileen Stephens from episodes 92 & 93.  Finally, we’ll cover core values and how they can be structured to support your company’s culture. Episode 97 - Core Values https://youtu.be/dslZr8huh1c Episode 92  -  Culture Index https://youtu.be/ODLFPh0aUtU Episode 93 - Culture Index https://youtu.be/KGKXEquqk7s Episode 65 - Creating Culture In Your Life  https://youtu.be/vG9uvIzSG8Y
27:21
September 21, 2021
EP 141 | Carving Out Your Path | Guest: Adam Bratton
Chad Lingafelt chats with Adam Bratton, Founder of both MJ Bratton, a Strategic Business & Marketing Agency & Human Powered Movement, a social club empowering outdoor experiences. In part 2 of this episode of the Coffee Break Podcast, Adam shares how you can begin putting ideas in to practice within your business. We discuss carving out a path, what could be holding you back by staying in your comfort zone and the importance of hiring to fit company culture. Adam is formerly the Marketing Director of the Charlotte Whitewater Center and served 9 years growing their presence and brand. An avid runner, Adam’s passion for the great outdoors has taken off with the Human Powered Movement and recently accomplished a 7 year goal of completing a half marathon in all 50 states. Connect with Adam: Website: https://www.mjbratton.com Instagram: https://www.instagram.com/mjbrattonagency/ LinkedIn: https://www.linkedin.com/company/mj-bratton Personal LinkedIn: https://www.linkedin.com/in/adambratton/ Human Powered Movement: Website: https://www.humanpoweredmovement.com/ Instagram:https://www.instagram.com/humanpoweredmovement/ Strava: https://www.strava.com/clubs/HumanPoweredMovement
26:52
September 14, 2021
EP 140 | Committing to Your Goals | Guest: Adam Bratton
Chad Lingafelt chats with Adam Bratton, Founder of both MJ Bratton, a Strategic Business & Marketing Agency & Human Powered Movement, a social club empowering outdoor experiences. On this episode of the Coffee Break Podcast, Adam shares more about the two organizations that he runs and how business owners can take steps to make things happen in their business. We discuss making commitments in your business, setting a foundation, and taking the plunge. Adam is formerly the Marketing Director of the Charlotte Whitewater Center and served 9 years growing their presence and brand. An avid runner, Adam’s passion for the great outdoors has taken off with the Human Powered Movement and recently accomplished a 7 year goal of completing a half marathon in all 50 states. Connect with Adam: Website: https://www.mjbratton.com Instagram: https://www.instagram.com/mjbrattonagency/ LinkedIn: https://www.linkedin.com/company/mj-bratton Personal LinkedIn: https://www.linkedin.com/in/adambratton/ Follow Human Powered Movement: Website: https://www.humanpoweredmovement.com/ Instagram:https://www.instagram.com/humanpoweredmovement/ Strava: https://www.strava.com/clubs/HumanPoweredMovement
32:29
September 07, 2021
EP 139 | Reestablishing Your Company Culture | Guest: Brett Gray
Chad Lingafelt chats with Brett Gray, Managing Principal at Cushman & Wakefield on this episode of the Coffee Break Podcast. Brett shares some great insights on leadership, navigating an organization, building a team environment, and how culture plays into every part of that.
44:39
August 31, 2021
EP 138 | Things You Need To Know about HOA Management | Guest: Jonathan Jenkins
Chad Lingafelt chats with Jonathan Jenkins, Community Manager at Kuester Management Group, all about HOA’s. We dive into what is an HOA, the fundamentals of HOA Management, and how they are effective. Jonathan shares some great information about what you should look for in a HOA Management Company and some tips to help other Community Managers! 3 Things HOA's should look for in a management company: Response Time - Communications with Board members and Home Owners (24 - 48 hours) Technology (how they manage information) how the Home Owners get and send notifications Vendor Management (who do they use?) 3 Things Community Managers need to focus on: Proactive (What is coming up, how do I prepare for the future of the community) Budgets, Preventative Maintenance Relationship Building Get On Site! Be familiar with the property and the area
47:47
August 24, 2021
EP 137 | Overcoming Barriers to Progress | Guest: Sam Gray
Chad Lingafelt chats with Sam Gray, Purchasing Manager at Loc-Doc Security, about how you can drive progress in your company even with differences of opinion! We dive into some barriers you can be on the lookout for and touch on some real solutions you can integrate to drive progress.
40:00
August 17, 2021
EP 136 | Preventing Burnout with Nutrition | Guest: Dahlia Gordon
Chad Lingafelt chats with Dahlia Gordon, Registered Dietitian from Total Nutrition Technology, former competitive diver, and Kombucha Brewer. We dive into the conversation and discuss what is burnout, how can you Prevent Burnout with Nutrition, and Tips for Immune Boosting when returning to school or work. Dahlia shares how improving your gut health can in fact help boost your immune system. We also discover why working with a Nutritionist (which is usually covered by your health insurance plan) can help guide you to success. Learn how you can introduce healthy habits to your organization. Check out Total Nutrition Technology: tntgetfit.com Follow Dahlia on Instagram: @dahlia_the_dietitian Follow TNT on Instagram: @tnt_getfit
43:33
August 10, 2021
EP 135 | Creating Relationships with Your Customers | Guest: McKenzie Brady
Chad Lingafelt chats with McKenzie Brady, President of Client Relationships for U.S. Lawns Charlotte and Rock Hill about creating lasting relationships with your customers. U.S. Lawns is a National Franchise with locally owned offices of Landscape Professionals that provide lawn care services to Commercial clients. Mckenzie has worked with her team to grow their 2 locations in Charlotte and Rock Hill to be the top locations in the franchise. McKenzie shares why listening to your customers is key and how to stay connected with your customers. We touch on why you shouldn’t get distracted with your competition and dive into industry groups and networking to grow your personal relationships. We also talk about why staying connected and bringing value to your customers (without a sales push) can deepen relationships.
37:43
August 03, 2021
EP 134| The Human Side of Leadership | Guest: Lynn Beaver
Chad Lingafelt chats with Lynn Beaver, Senior Regional Director at Advanced Home Health, about the Human side of Leadership. Lynn brings years of expertise in Management and in this episode focuses specifically on finding and developing leaders. There are so many great takeaways in this episode especially if you are a leader wanting to deepen the relationship and influence your leadership team. Lynn also shares why you as a leader should be casting a vision for your team to follow, what characteristics make a great leader, and how you can get buy in from your team.
39:25
July 27, 2021
EP 133 | Investing in Development Tools for Company Growth | Guest: Levi Gray
Chad Lingafelt chats with Levi Gray, Customer Success Manager at Loc-Doc Security, about the impact our Book Club has had on the mindset of development and people of our organization. Find out how a minor investment has created a huge value for our company and for individual development. We Launched a Company Book Club in October to help develop and grow our team. Our goal was to focus on continued education, personal development, and moving together collectively. Learning together and implementing these practices to generate a uniform mindset that has been taking our team to the next level. Books Read: Leaders Eat Last The 4 Disciplines of Execution The Ideal Team Player The Five Dysfunctions of A Team Superfans Atomic Habits How To Lead When You’re Not In Charge Deep Work: Rules for Focused Success in a Distracted World Meetings Suck: Turning One of the Most Loathed Elements of Business into One of the Most Valuable Check out Episode 98 to Watch the Origins of our Book Club. https://youtu.be/mWaOdcQlW7Q Check out Episode 125 to watch the the discussion of the 7 books https://youtu.be/VnWF79VAdw0
34:24
July 20, 2021
EP 132 | Winning The Competition Through Consistency | Guest: Aaron Beaver
Chad Lingafelt chats with Aaron Beaver, Content Creator Extraordinaire at The Lab at Loc-Doc Security and our Podcast’s Alec Baldwin. On this episode, we are talking about our in house water competition. Aaron shares the origins, framework, how it’s been impactful, and the purpose of the Water Competition. We also touch on how to win any competition through consistency.
46:43
July 13, 2021
EP 131 | Set Results & Create Actions to Drive Them | Guest: Jim Robinson
Chad Lingafelt chats with Jim Robinson, CEO & Founder of CGP Maintenance and Construction Services Inc, Author, and Business Coach. On this episode, Jim shares the origins of CGP in the early 80s and how he grew and developed himself and his team. CGP now has 120 service vans over 6 states with over 20 million a year and aspirations to grow globally in Canada and Mexico within the next 10 years. We talk about the importance of Mastering Delegation as a leader, coaching your team, and the affect of both on growth. Jim also elaborates on his focus on growth and education and why he started a dual education system not only for his employees but also their partners to encourage growing together. Jim gives some great closing advice for business leaders to decide what results they want to achieve and then mapping the actions it will take to get there. Connect With Jim: Website: https://www.cgpconstruction.com
47:26
July 06, 2021
EP 130 | What Makes A Brand Relevant | Guest: Blair Primis
Chad Lingafelt chats with Blair Primis, Senior Vice President, Marketing & Talent Management for OrthoCarolina. On this episode, Blair shares what makes a brand relevant in 2021, how tides raise all ships, and why competition is great for your business. We also touch on breaking traditional marketing strategies. This is an episode full of great information that can help your business! Connect With Blair: Website: www.orthocarolina.com Instagram: https://www.instagram.com/bpqcb/ Twitter: https://twitter.com/bprim
38:08
June 29, 2021
EP 129 | How To Deal With Being Overwhelmed | Guest: Katie Stoddart
Chad Lingafelt chats with International Guest Katie Stoddart, a Leadership Coach from The Focus Bee. Based in Sweden, Katie shares how you can deal with being overwhelmed. On this episode, Katie shares tactile advice like taking breaks, whether long or short, creating small chunks and manageable tasks, and focusing on single tasks and eliminating multitasking. Follow Katie: LinkedIn: https://www.linkedin.com/in/katiestoddart Website: thefocusbee.com
44:25
June 22, 2021
EP 128 | Highlight Reel Rapid Fire | Host: Chad Lingafelt
A very special episode is in store with a compilation of some of our favorite highlights from our Rapid Fire segment. When we first started the podcast, Levi Gray suggested this segment as a way to get to know the guests. During Rapid Fire, we ask 5 randomly selected questions to our guests and we have gotten some very entertaining and interesting responses. Our video editor Dan has scoured past episodes to create this very special episode! We hope you enjoy it and share it with a friend!
22:54
June 15, 2021
EP 127 | Tips for Leaders to Effectively Communicate | Guests: Cathy Maday & Ivan Konermann
Chad Lingafelt chats with Cathy Maday & Ivan Konermann of Wingspan Performance. On the second part of this episode, we talk about tips for leaders specifically on having effective communication with your team. Cathy is the founder of Wingspan Performance and the creator of the Wingspan Performance System. Since 2003, she's coached and advised leaders across the globe in many industries from Fortune 100 companies to entrepreneurs. Ivan is a West Point graduate and former U.S. Army Captain.  As a leadership advisor with 21 years of experience in the private sector, he brings uncommon expertise in critical operations & problem solving to his work with leaders. Wingspan partners with leaders around the world to strengthen their behavioral performance and communication. Follow Wingspan: Instagram: @wingspanperformance Twitter: @wingspanperformance Facebook: @wingspanperformance YouTube: https://www.youtube.com/channel/UCXlIbw_J3eGida_8S0qIabw
36:51
June 08, 2021
EP 126 | How Leaders are Impacting their Team's Performance | Guests: Cathy Maday & Ivan Konermann
Chad Lingafelt chats with Cathy Maday & Ivan Konermann of Wingspan Performance. Cathy is the founder of Wingspan Performance and the creator of the Wingspan Performance System. Since 2003, she's coached and advised leaders across the globe in many industries from Fortune 100 companies to entrepreneurs. Ivan is a West Point graduate and former U.S. Army Captain.  As a leadership advisor with 21 years of experience in the private sector, he brings uncommon expertise in critical operations & problem solving to his work with leaders. On this episode, we talk about people performance and how leaders are impacting the performance of their team intentionally and unintentionally. Wingspan partners with leaders around the world to strengthen their behavioral performance and communication. Follow Wingspan: Instagram: @wingspanperformance Twitter: @wingspanperformance Facebook: @wingspanperformance YouTube: https://www.youtube.com/channel/UCXlIbw_J3eGida_8S0qIabw
36:19
June 01, 2021
EP 125 | 7 Books in 7 Months That’s Transforming Our Team| Chad Lingafelt
Chad Lingafelt shares the 7 books that our team has gone through in 7 months as part of our Book Club. Our Book Club was started in November of 2020 and has been a turning point for our team. This has been a time of growth and personal development for participants and has helped cultivate leadership thought patterns. Books Read: Leaders Eat Last The 4 Disciplines of Execution The Ideal Team Player The Five Dysfunctions of A Team Superfans Atomic Habits How To Lead When You’re Not In Charge Check out Episode 98 to Watch the Origins of our Book Club. https://youtu.be/mWaOdcQlW7Q
25:15
May 25, 2021
EP 124 | Creating an Engaging Customer Experience | Guest: Natillie Rauch & Josef Brandenburg
Chad Lingafelt chats with Natillie Rauch & Josef Brandenburg, Co-Owners of True 180 Personal Training a Charlotte based women’s only personal training studio. On this episode, we talk about how they’ve created an engaging customer experience. We touch on mastermind groups for development and how they utilize marketing techniques to create a 98% retention rate. Follow True 180 Personal Training: Twitter: @true180forwomen Facebook: https://www.facebook.com/True180personaltrainingforwomen Website: true180personaltraining.com
49:04
May 18, 2021
EP 123 | Developing Relationships within Industry Networks | Guest:Amani Abdul
Chad Lingafelt chats with Amani Abdul, 2021 IREM (Institute of Real Estate Management) Western North Carolina Chapter President and part of Collett Management. Amani joined the Collett Management team in October 2019, bringing over 18 years of residential and commercial property management as well as accounting experience. On this episode, we talk about the IREM transitions and adapting to technology. We also discuss the future of Commercial Real Estate Industry and the changes that have happened over the past 12 months. Amani shares her thoughts and process on developing relationships within Industry networks and how that can grow progressive communities.
41:37
May 11, 2021
EP 122 | Creating Opportunities for Leadership | Guest: Frank Schwartz
Chad Lingafelt chats with Frank Schwartz President of F3 Charlotte and Head of Training & Development at G3L Leadership. Frank is a clever and quick witted personality with a passion for developing leaders. On this episode, we dive into creating opportunities for leadership within your organization, touch on millennials leading in the workplace, and discuss how you can be a more effective leader. Follow Frank: Twitter: @leadwithvirtue & @darkhelmetf3 LinkedIn: www.linkedin.com/in/frankschwartz/
47:46
May 04, 2021
EP 121 | Market Trends for Commercial Real Estate | Guest: Mary Wilken
Chad Lingafelt chats with Mary Wilken, Chief Operating Officer at Insite Properties. Mary is a real estate and business professional with 35 years of experience in commercial real estate operations. On this episode, we dive into the Commercial Real Estate Market and the impact of covid-19, being a Service provider during a pandemic, and the current market trends. We also touch on multi family housing market and the cycles that can affect them. We also walk away with some great advice about how to adapt in difficult situations.
43:22
April 27, 2021
EP 120 | Refining Your Business with 5S Practices | Guest: Thomas Heavey
Chad Lingafelt chats with Thomas Heavey, Training Director at LocDoc Security, about how we've refined our business with 5S practices. On this episode, we dive into what 5s is, how we implemented 5s in our organization, and how you can replicate this in your organization.
39:08
April 20, 2021
EP 119 | Designing For The Future | Guest: John Freeman
Chad Lingafelt chats with John Freeman, Founder and Chief Designer of Johnny Fly Co., a sustainable eyewear brand. John, a former race car driver who is passionate about fashion started this line in 2012 creating glasses out of wood and compressed cotton. On this episode, we talk about John’s focus on the customer experience and the evolution process this has gone through. We dive into the process of bringing a product to life, to market and designing for the future. Follow John & Johnny Fly Co. Visit: https://johnnyfly.com Twitter: https://twitter.com/JohnnyFlyCo/ Instagram: https://www.instagram.com/JohnnyFlyCo/
42:34
April 13, 2021
EP 118 | How lt’s Made: Podcast Edition | Guest: Aaron Beaver
Chad Lingafelt chats with Aaron Beaver, Content Creator at Loc-Doc Security and Podcast Alec Baldwin, about how our podcast is made. In this episode, we talk about the origin and the transformation of the podcast from studio space, to gear, to the platforms we use for scheduling. We also share some innovative concepts we’ve used to see results.
47:04
April 06, 2021
EP 117 | Competitive Scoreboards to Crush a Goal | Guest: Nathan Hammer
Chad Lingafelt chats with Nathan Hammer, Service Manager at Loc-Doc Security, about Coaching a team with Competitive Scoreboards. Nathan joined our team 8 years ago to develop our Service Team. In this episode, we talk about some innovative concepts we’ve used in our own organization to see results. Nathan shares his thoughts on score boards and how Collegiate sports has influenced his Coaching style.
29:24
March 30, 2021
EP 116 | Innovative Concepts for Trade Entrepreneurs | Guest: Austin Helms
Chad Lingafelt chats with Austin Helms, Founder of Ease Plumbing & Ease HVAC. Austin is a local entrepreneur, who got his start at age 7 selling candy out of a shoe box at his sisters basketball games. In high school he owned a vending machine business, t-shirt business, lawn care business, and home cleaning business. By the time he advanced into college, he started a waterless carwash company. Although youthful, Austin is full of passion and has strategically partnered with Mike Griffin of Griffin Brothers to revolutionize home services for the Charlotte Market. In this episode, we talk about some innovative concepts in the trade and service world. Walk away with some great concepts that you can implement in your business. Connect with Austin: Visit: https://www.easeplumbing.com LinkedIn: https://www.linkedin.com/in/austin-helms-92a17671 Instagram: https://instagram.com/austinhelms32
37:40
March 23, 2021
EP 115 | Small Cues You Shouldn’t Ignore | Guest: Brian Parsley
Chad Lingafelt chats with Brian Parsley, a motivational Speaker and recent viral TikTok star. Brian teaches external business strategies to business professionals and shares some wisdom in this episode. We talk about his viral videos on TikTok, unlocking potential, and paying attention to the small cues in your life. Watch the Viral Videos: https://vm.tiktok.com/ZMekcaAXh/ https://vm.tiktok.com/ZMekc9wXA/ Follow Brian: TikTok: @brianparsleyspeaker
37:40
March 16, 2021
EP 114 | Holding People Accountable | Guest: Jeff Nischwitz
Chad Lingafelt chats with Jeff Nischwitz, Founder and Chief Story Debunker of The Nischwitz Group, a speaking, consulting and coaching company. Jeff helps businesses accelerate revenue, develop effective leaders, nurture high performing teams, and execute on their objectives. On this episode, we talk about Jeff’s books, Just One Step, Arrows of Truth, & Unmask. We dive into changing the dialog of holding people accountable and how to get people to commit to outcomes. Buy Jeff’s Books https://the-nischwitz-group.square.site Follow Jeff & The Nischwitz Group and Cardivera Visit: www.nischwitzgroup.com and www.cardivera.com LinkedIn: https://www.linkedin.com/in/jeffnischwitz/ Twitter: https://twitter.com/jeffnischwitz Facebook: https://www.facebook.com/JeffLNischwitz/ Instagram: https://www.instagram.com/jnischwitz/
41:32
March 09, 2021
EP 113 | Finding The Bright Spots In Life | Guest: Lisa Landrum
Chad Lingafelt chats with Lisa Landrum from runCLTrun. Lisa is an experienced runner having raced 100 miles, a Boston finisher and multi time qualifier. She’s taken this experience and shared it by training youth and adult runners on the physical and mental aspects of running. On this episode, we talk about pushing yourself, creating a social environment, and how to find the bright spots in life. Follow Lisa : www.runCLTrun.com LinkedIn: linkedin.com/in/lisa-landrum-43388319a Twitter: https://twitter.com/runCLTrun Facebook: https://www.facebook.com/runCLTrun/ Instagram: hhttps://www.instagram.com/runCLTrun/
41:44
March 02, 2021
EP 112 | High School No Fool | Guest: Jamil Massey
Chad Lingafelt chats with Jamil Massey, a motivational Speaker, author, and Facility Manager of Equitable Financial Life Insurance Company. On this episode, we talk about Jamil’s book, High School No Fool: Breaking the Stereotype That Learning Only Happens In The Classroom. Jamil also talks about growing up in a low income home in a rural area, the obstacles he faced, and how he transformed his life through grit and determination. We cover how Jamil uses his story to reach youth in his community to encourage them to become the best version of themselves. Buy Jamil Massey’s Book: High School No Fool: https://www.amazon.com/High-School-Fool-Stereotype-classroom/dp/B08WVCF6SS/ref=tmm_pap_swatch_0?_encoding=UTF8&qid=1613938186&sr=8-1 Follow Jamil Massey: https://www.highschoolnofool.com LinkedIn: linkedin.com/in/jamil-massey-7b9aab79 Facebook: https://www.facebook.com/jmasseyspeaks Instagram: https://www.instagram.com/jmasseyspeaks/ https://www.instagram.com/highschoolnofool/
42:05
February 23, 2021
EP 111 | Leveraging Technology to Grow Your Business | Guest: Melissa Smith-White & Reda Chouffani
Chad Lingafelt chats with Melissa Smith-White Director, Sales and Marketing at Biz Tec and Reda M. Chouffani VP and Technology Strategy Consultant. We talk about cybersecurity, leveraging the cloud, and automation! Melissa shared this statement in our conversation ”You need to focus on assigning a technology to a business priority.” Walk away with practical application of how you can begin leveraging technology for your business! More about Biz Technology Solutions https://biztechnologysolutions.com Follow Biz Technology Solutions Instagram: https://www.instagram.com/biztechnologysolutions/ LinkedIn: https://www.linkedin.com/company/biz-technology-solutions Facebook:https://www.facebook.com/BizTechSolutions
47:02
February 16, 2021
EP 110 | How To Market Your Product or Service | Guest: Michael Begg
Chad Lingafelt chats with Michael Begg, an Amazon Marketing guru based in Mexico. We talk about advertising and the best way to bring products to market with intentional strategies. We also touch on product based marketing and service based marketing and the best practices for either situation. Follow Michael Instagram: @m1ke_begg LinkedIn: https://www.linkedin.com/in/mbegg/ Facebook: https://facebook.com/amzadvisers Website: https://amzadvisers.com
42:34
February 09, 2021
EP 109 | Work Well. Play More! | Guest: Marcey Rader
Chad Lingafelt chats with Marcey Rader, Author, Speaker, Productivity Coach, and Wellness Expert on today’s episode. We talk about Marcey’s new book on behavior change for productivity, clutter and health! Marcey shares how you can create boundaries, find your purpose, and how you can achieve success. We also touch on how you can create healthy habits and routines. Follow Marcey: LinkedIn: www.linkedin.com/in/marceyrader Buy Marcey’s Book Work Well. Play More!
41:23
February 02, 2021
EP 108 | The Art of Discipline | Guest: Thane Marcus Ringler
Chad Lingafelt chats with Thane Marcus, author, speaker, and former professional golfer on today’s episode. We discuss the process of living with intentionality and the art of discipline. Thane is the host of The Up & Comers Show podcast and shares stories from other inspiring up and comers along the way. To find more on Thane and his work, visit: https://thanemarcus.com Follow Thane: Instagram: @thanemarcus Twitter: @thanemarcus Facebook: @thanemarcus LinkedIn: https://www.linkedin.com/in/thaneringler/
37:58
January 26, 2021
EP 107 | How To Get Results on LinkedIn | Guest: Zach Williams
Chad Lingafelt chats with Zach Williams CEO & Founder of Venveo a Digital Marketing Expert Group on today’s episode. We talk about how to get results on LinkedIn and actionable steps to take to improve your profile. We also touch on what not to post and why having a direct message makes money! Follow Zach: Website: venveo.com Instagram: @venveo Twitter: @venveo Facebook: @venveo LinkedIn: https://www.linkedin.com/in/zwilliams/
32:54
January 19, 2021
EP 106 | Why Your Business Needs A Fractional Integrator | Guest: Josh Elmore
Chad Lingafelt chats with Josh Elmore, Founder of Vision Achievers and a Fractional Integrator on today’s episode. We talk about what a Fractional Integrator does, the differences between a visionary and an integrator, and The Traction Philosophy. We also touch on Leadership Management & accountability in your organization. You don’t want to miss this episode! Follow Josh: Instagram: @thejoshelmore Twitter: @thejoshelmore Facebook: https://www.facebook.com/thejoshelmore LinkedIn: https://www.linkedin.com/in/thejoshelmore/ Buy Traction: https://www.amazon.com/Traction-Get-Grip-Your-Business/dp/1936661837/ref=sr_1_1?crid=1K6BU13DZ9XLW&dchild=1&keywords=traction+gino+wickman&qid=1609184756&sprefix=traction+gin%2Caps%2C164&sr=8-1 Listen to Eileen’s Episodes on Culture Index: Part1: https://youtu.be/ODLFPh0aUtU Part 2: https://youtu.be/KGKXEquqk7s Listen to Neil’s Episode on EOS: https://youtu.be/XP1mNnKUh8s Listen to Kurt’s Episode on CareFrontation: https://youtu.be/SCgb7SY6MQs
38:15
January 12, 2021
EP 105 | Ready is a Lie | Guest: Celestina Brunetti & Josh Bien
Chad Lingafelt chats with Celestina Brunetti & Josh Bien of the Unstuck Institute. Cel joins us from Germany and Josh from New Mexico to talk about how you can achieve your goals by getting unstuck! We dive into how a positive mindset and finding a community with the same mindset can help you achieve your goals and having manageable steps to stay on track! Follow Unstuck Institute: Instagram - @unstuck.institute Facebook - unstuck.institute www.unstuck.institute
39:50
January 05, 2021
EP 104 | Mastering Your Schedule | Guest: Kendra Cooke
Chad Lingafelt chats with Kendra Cooke, a licensed realtor and a Senior Real Estate Coach with The CORE Training. We talk about something most business owners and entrepreneurs struggle with; Time Management! Kendra shares her personal story of owning your time, setting boundaries, and how to structure your day to effectively manage and balance your life.
36:48
December 29, 2020
EP 103 | Accountability To Do The Work | Guest: Jacinda Jacobs
Chad Lingafelt chats with Jacinda Jacobs an upbeat Media Personality, Author, Motivational Speaker and Business Coach. We touch on how and why she stays so positive, pivoting before the pandemic, and how helping her husband’s business inspired her latest venture; a free 5 day Mastermind Class for people looking to become a full time entrepreneur. Register for Jacinda’s Mastermind Class: https://uniquely-qualified.mykajabi.com/faith-in-entrepreneurship Learn How To: Identify Best Business Concepts For Sustainable Growth Create a Money Mindset to Business Profitability Convert Your Connections to Currency Build Your Brand Network and Make Sales with Ease Follow Jacinda: Instagram - @iamuniquelyqualified @justjacinda Facebook - Iamuniquelyqyalified
56:11
December 22, 2020
EP 102 | How To Stop Setting Goals | BusinessMeeting.Online
Chad Lingafelt Asked several members from the businessmeeting.online community to share their thoughts on setting goals for 2021. We dive into what they’ve changed in goal setting from 2020 to 2021. On a recent meeting they discussed the importance of goals but more importantly how to create a level of engagement from the entire team on setting goals as well as creating a plan to achieve them.
30:02
December 15, 2020
EP 101 | Embracing Your Why | Guest: Matt Clark
Chad Lingafelt chats with Matt Clark a business coach and former NASCAR Championship Coach. We talk about Matt’s podcast Pit Stop 4 Success and obstacles that can hinder you. We also touch on Core Values and 3 things to help you Accelerate your business. Automate Delegate Eliminate We dive into why you should Embrace your story and your “Why”.
45:22
December 08, 2020
EP 100 | Find Your Yellow Tux | Guest: Jesse Cole
Chad Lingafelt chats with Jesse Cole Founder of Fans First Entertainment, Owner of the Savannah Bananas, and Author of the book Find Your Yellow Tux. You may recognize Jesse from his signature Yellow Tux and dynamic personality. In this fast paced conversation, Jesse shares how he transitioned from selling only 2 tickets to currently have sold out every game for two straight seasons with a waiting list in the thousands for tickets. Jesse also shares how you can become passionate about creating attention and how to love your customers and your employees. Buy Jesse’s Book Here: https://www.amazon.com/gp/product/161961846X/ref=dbs_a_def_rwt_hsch_vamf_taft_p1_i0
49:40
December 01, 2020
EP 99 | Why You Need A Peer Group | Guest: Lars Johnston & Tony Hokanson
Chad Lingafelt chats with Lars Johnston of Calgary Lock & Safe, Eh in Calgary, Canada & Tony Hokanson of Assured Security in Minnesota, about the importance of having a peer group. We dive into the conversation and review inc.coms article 10 reasons to join a peer group. https://www.inc.com/jim-schleckser/top-10-reasons-to-join-a-ceo-peer-group.html
44:51
November 24, 2020
EP 98 | Why Your Company Needs A Book Club | Guest: Levi Gray
Chad Lingafelt chats with Levi Gray, Customer Success Manager at Loc-Doc Security, about the launch of our Book Club and how it is developing the people of our organization. In this conversation, we’ll cover: Why we started a Book Club? Whats the Purpose of the Book Club? How we got it started? What we hope to Gain from the Book Club? Watch the episode & see the bowtie here! 
43:16
November 17, 2020
EP 97 | What We’re About: Core Values | Host: Chad Lingafelt
Chad Lingafelt shares our Company Core Values and why they’re import. We share how we apply them and share them with our team.
32:55
November 10, 2020
EP 96 | Fundamentals of Coaching | Guest: Rick Ruby
Chad Lingafelt chats with Rick Ruby, Founder of The CORE Training, about the fundamentals of coaching and some disciplines and habits. Find out why being disciplined in your life can help you grow your business.
39:05
November 03, 2020
EP 95 | Running Alone vs. Running Together | Guest: Aaron Beaver
Chad Lingafelt chats with Aaron Beaver, Content Creator at The Lab at Loc-Doc Security, about the transformation process of being a solo entrepreneur to working together with a team. Find out how he transitioned from running alone and running together. We dive into the advantages and how you can go farther and faster with a team.
42:58
October 27, 2020
EP 94 | Implementing the 4 Disciplines of Execution | Guest: Sam Gray
Chad Lingafelt chats with Sam Gray, Purchasing Manager at Loc-Doc Security, about the journey he has taken to transform his department after reading The 4 Disciplines of Execution. Find out how he applied the principles in the book and how you can empower your team to implement these strategies independently. Buy The 4 Disciplines of Execution Here https://www.amazon.com/Disciplines-Execution-Achieving-Wildly-Important/dp/145162705X
38:10
October 20, 2020
EP 93 | Analyzing Your Culture (Part 2) | Guest: Eileen Stephens
In part 2, the conversation continues on analyzing your culture. Chad Lingafelt chats with Eileen Stephens, consultant at Culture Index, a strategic advisory firm that works exclusively with visionary entrepreneurs, CEOs, business leaders, and management to scale and transform their organizations using applied analytical traits. Eileen explains the Culture Index and its impact on hiring, managing, and motivating talent. She also breaks down our leadership teams the meaning of the survey. Find out why having your team take a Culture Index Survey could show how to improve relationships and meet their needs for a better culture. connect with Eileen:  https://www.linkedin.com/in/eileenmstephens   https://www.cindexinc.com
33:37
October 13, 2020
EP 92 | Analyzing Your Culture (Part 1) | Guest: Eileen Stephens
Chad Lingafelt chats with Eileen Stephens, consultant at Culture Index, a strategic advisory firm that works exclusively with visionary entrepreneurs, CEOs, business leaders, and management to scale and transform their organizations using applied analytical traits. In part 1, Eileen explains the Culture Index and its impact on hiring, managing, and motivating talent. She also does a deep dive on Chad Lingafelt’s results and breaks down the meaning of the survey. Find out why having your team take a Culture Index Survey could show how they feel about being employed in the organization. connect with Eileen:  https://www.linkedin.com/in/eileenmstephens   https://www.cindexinc.com
01:01:47
October 06, 2020
EP 91 | Driving From the Backseat | Guests: Ronnie Bryant
Chad Lingafelt chats with Ronnie Bryant, Founder and Lead Consultant at Ronnie L. Bryant, LLC, a consulting firm specializing in executive coaching, organizational management, board development and training for top-level corporate and not-for-profit managers, on todays episode of Coffee Break. We find out the backstory of how Chad and Ronnie met and how Ronnie has served as President & CEO of Charlotte Regional Partnership in North Carolina, for fifteen years and nationally recognized for his leadership. Ronnie has also written his first book “Driving from the Backseat – Tips for Surviving as a Not-for-Profit CEO” Purchase Ronnie's book here: https://www.amazon.com/Driving-Backseat-surviving-not-profit-ebook/dp/B07PTBQPYB
36:08
September 29, 2020
EP 90 | Momentum Revisited (Part 2) | Guests: Levi Gray & Kevan Starr
In part 2, Chad Lingafelt continues the conversation with the first guests on the Coffee Break Podcast, Levi Gray & Kevan Starr. We revisit the original conversation on Momentum (episode 1), share some stats, and the growth trajectory we’ve experienced in 2020.
33:03
September 22, 2020
EP 89 | Momentum Revisited (Part1) | Guests: Levi Gray & Kevan Starr
Chad Lingafelt chats with the first guests on the Coffee Break Podcast, Levi Gray & Kevan Starr. We revisit the original conversation on Momentum (episode 1), share some stats, and the growth trajectory we’ve experienced in 2020.
32:14
September 15, 2020
EP 88 | 5 Lessons I Learned in 5 Months | Host: Chad Lingafelt
Chad Lingafelt shares the 5 lessons he has learned in the past 5 months as a business leader of a growing organization during the COVID-19 pandemic.     The Value of a Written Plan (2:21) Find Community With Your Peers (9:14)  Your Team is Ready to Help (15:22)  Don’t Let Your Health Suffer (18:00)  Dedicate Time for Learning (21:51)
29:29
September 08, 2020
EP 87 | How To Expand Your Team (Part 2) | Guests: Glenn Younger & Rob Reynolds
In part 2, Chad Lingafelt continues the conversation with Glenn Younger, President of Grah Safe & Lock in San Diego, CA and Rob Reynolds, Director of Operations at Pop-A-Lock, about how to expand your team. We chat about how you can grow your team by hiring and how to help them develop in their new role.
33:50
September 01, 2020
EP 86 | How To Expand Your Team (Part 1) | Guests: Glenn Younger & Rob Reynolds
Chad Lingafelt chats with Glenn Younger, President of Grah Safe & Lock in San Diego, CA and Rob Reynolds, Director of Operations at Pop-A-Lock, about how to expand your team. We chat about how you can grow your team by hiring and how to help them develop in their new role. 
39:28
August 25, 2020
EP 85 | Why Company Culture Matters (Part 2) | Guests: Lars Johnston & Mark Knight
In Part 2, we continue the conversation on culture with your host Chad Lingafelt and special guests Lars Johnston, CFO of Calgary Lock & Safe in Calgary, AB and Mark Knight, CEO of H.L. Flake Security Hardware in Houston, TX. We chat about how you can impact the culture in your business and some practical applications to start whether you have 5 employees or 500. We recommend listening to episode 65 with Larry Hubakta who wrote an excellent book on Creating Culture everywhere in your life titled You Little Jerk. Buy Larry's Book: https://www.amazon.com/dp/099983021X/ref=cm_sw_em_r_mt_dp_EfymFbGTV5VBY
34:04
August 18, 2020
EP 84 | Why Company Culture Matters (Part 1) | Guests: Lars Johnston & Mark Knight
Today Chad Lingafelt chats with Lars Johnston, CFO of Calgary Lock & Safe in Calgary, AB and Mark Knight, CEO of H.L. Flake Security Hardware in Houston, TX, about the importance of Company Culture.  We chat about how you can impact the culture in your business and some practical applications to start whether you have 5 employees or 500. We recommend listening to episode 65 with Larry Hubakta who wrote an excellent book on Creating Culture everywhere in your life titled You Little Jerk. Buy Larry's Book: https://www.amazon.com/dp/099983021X/ref=cm_sw_em_r_mt_dp_EfymFbGTV5VBY
34:23
August 11, 2020
EP 83 | Difficult But Not Impossible | Guest: John Szczygiel
Today Chad Lingafelt chats with John Szczygiel, Chief Operating Officer and Executive Vice President at Brivo, about how to think differently in the market.  We dive into building a relationship with customers built on respect and trust. We also dive into how the market is affecting your customers and their customers.  John caps off this conversation with an excellent quote from a sign on a trip to Peru “ The way forward is difficult but not impossible.” Check Out: brivo.com FollowJohn Szczygiel on LinkedIn: linkedin.com/in/john-szczygiel-0a5883
39:55
August 04, 2020
EP 82 | How To Buy A Franchise | Guest: Dru Carpenito
Have you thought about buying a business? Maybe you are considering a franchise? Or, do you have a current business that would be good as a franchise? Today Chad Lingafelt chats with Dru Carpenito, Franchise Consultant & Matchmaker, about tactical things you need to know to set up your business as a franchise model. We dive into franchises, a topic that Dru is an expert on, and touch on what you should look for to invest in a franchise. Listen and learn from Franchise Expert Dru Carpenito as he shares how to successfully invest in, build, grow and even cash out of a franchise! Check Out: DruCarpenito.com Follow Dru Carpenito on LinkedIn: linkedin.com/in/drucarpenito Follow Dru Carpenito on Facebook: facebook.com/DruFranchise
41:07
July 28, 2020
EP 81 | Tips for Effective Project Management (Part 2) | Guest: Andrew Moody & Mike Tyler
In part 2 of this series, Chad Lingafelt chats with Andrew Moody & Mike Tyler, Project Managers at Loc-Doc Security, about the best practices and tips for Effective Project Management. We dive into project management expectations versus realities and lessons learned in the process.
40:44
July 21, 2020
EP 80 | Tips for Effective Project Management | Guest: Andrew Moody & Mike Tyler
In this 2 part series, Chad Lingafelt chats with Andrew Moody & Mike Tyler, Project Managers at Loc-Doc Security, about the best practices and tips for Effective Project Management. We dive into project management expectations versus realities and lessons learned in the process.
33:12
July 14, 2020
EP 79 | How To Have A Successful Virtual Conference | Guest: Marvin King
July 7, 2020 -------- Chad Lingafelt chats with Marvin King, Project Manager at The CORE Training, Inc., about the best practices of hosting a Live Virtual Conference. We dive into adapting from an in person conference to a virtual conference and Marvin shares some elements to make it successful and lessons he learned in the process! We also touch on How to keep your audience engaged and the difference between a webinar and a virtual conference. Follow Marvin King on LinkedIn: linkedin.com/in/marvin-king-959756123 Need help hosting an event? We can Help! https://www.lab.locdoc.net
42:27
July 07, 2020
EP 78 | How to be a Successful Sales Rep | Guest: Keith Tsantes
Chad Lingafelt chats with Keith Tsantes, President at Tsantes & Associates, Inc., about the life of an independent sales rep. We dive into adapting when things are out of your control and Keith Shares how to be successful as a rep in 3 ways: Always Be Professional - your reputation matters. Be an Expert and Knowledgeable of your product line. Be a Consultant not just a sales person. Provide solutions, not just a product push. Watch the conversation here https://youtu.be/TGYc05aBlZA Check out Tsantes & Associates: tsantes.us Follow Keith Tsantes on LinkedIn: linkedin.com/in/keith-tsantes-b26a0913
37:48
June 30, 2020
EP 77 | How to Navigate the Payroll Protection Program | Guest: Jonathan Dean
Chad Lingafelt chats with Jonathan Dean, CPA and Senior Manager at Parsons CPA, about the Payroll Protection Program. We chat about how the PPP will impact your business, what to prepare and plan for, and Building Revenue Streams. We also talk about what makes a good CPA, what makes a good client, and who needs a CPA? Check out Parsons CPA : parsonscpa.com Follow Jonathan Dean on LinkedIn: linkedin.com/in/jonathan-dean-cpa-charlotte-nc
39:35
June 23, 2020
EP 76 | How a Publicist Grows Your Business | Guest: Callie Langhorne
June 16, 2020 -------- Chad Lingafelt chats with Callie Langhorne, a Public Relations Expert, one of Charlotte Agenda’s 30 Under 30, and the voice behind the openings of some of Charlotte’s hottest restaurants and stores. We chat about how Callie got her start in Charleston, her relocation to Charlotte, and how she branched out to start her own business and become an independent Public Relations Consultant. We also dive into what is the difference between a publicist and just plain marketing? Callie also shares great insights on when you need a publicist, what makes a good client, and what creates a good story. Connect with Callie! Follow Callie on Instagram: @callielanghorne Follow Callie on Facebook: https://www.facebook.com/callie.wamsley Follow Callie on LinkedIn: https://www.linkedin.com/in/callie-wamsley-langhorne-a18aa84a/
45:38
June 16, 2020
EP 75 | Marketing Roundtable: The Importance of a Clear Message
June 9, 2020 -------- Today is an exciting episode and a little different conversation from our normal format. We are sharing a roundtable discussion with other Professionals that was broadcast to help others in our industry. Joining us was Travis Howell, Marketing Manager from H.L. Flake, Mark Dawson from Dawson Security, and our own Marketing Team, Jessica Lingafelt Director of Digital Marketing, and Aaron Beaver Content Creator Extraordinaire . In this episode we chat about Marketing Concepts, Strategies, and How to bring your story to your customers. We also talk about one of the best playbooks to kick start your Marketing Strategy and the importance of having a Clear Message. Special Thanks to H.L. Flake for promoting these conversations for the Security Industry. For More conversations like this, join us Thursdays at 2 pm for a live roundtable on Facebook & Youtube. Connect with Chad on LinkedIn: linkedin.com/in/chadlingafelt Connect with Travis on LinkedIn: linkedin.com/in/travis-howell-09200924 Connect with Mark on LinkedIn: linkedin.com/in/markedawson Connect with Jessica on LinkedIn: linkedin.com/in/jessicalingafelt Connect with H.L. Flake: https://hlflake.com Follow H.L. Flake on YouTube: https://www.youtube.com/channel/UC3e96PEiHzCsicMRrrkH6ig https://youtu.be/RunzrsSKWCU
56:09
June 09, 2020
EP 74 | Tools That Help People Teach | Guest: George Ramsay
June 2, 2020 -------- Chad Lingafelt chats with George Ramsay, Co Founder of Bold Music, about tools to help people teach. Bold Music hires talented musicians and connects them to students interested in playing an instrument. We chat about how George got his start and his transition from a practitioner to a businessman, some hiring practices, and the “why”. We also touch on what makes a good teacher, what makes a good student, and how the music industry has pivoted to connect teachers and students and provide a community. Check out Bold Music Lessons: boldmusiclessons.com Follow Bold Music Lessons on Instagram: @boldmusiclessons Follow Bold Music Lessons on Facebook: @boldmusiclessons Follow George Ramsay on LinkedIn: www.linkedin.com/in/george-ramsay-261b691b
42:28
June 02, 2020
EP 73 | The Death of a Brand is Invisibility | Guest: Andy Pfeiffer
May 26, 2020 -------- Chad Lingafelt chats with Andy Pfeiffer of Arthur Elliott Agency about Advertising, Marketing Attributes, and the question that always comes up ROI. We talk about the mindset you need to help your customers as well as empathy as a consumer, and tactics to work through the process. Check out Arthur Elliott: arthurelliott.com Follow Arthur Elliott on Instagram: @thearthurelliott Follow Arthur Elliott on Twitter: @thearthurelliott Follow Arthur Elliott on Facebook: @thearthurelliott Follow Andy Pfeiffer on LinkedIn: https://www.linkedin.com/in/andy-pfeiffer-b5549b5/
37:40
May 26, 2020
EP 72 | Pivoting a Business | Guest: Haley Bohon
How adapting quickly engineered success May 19, 2020 -------- Chad Lingafelt chats with Haley Bohon, SkillPop founder & CEO, about perseverance, the journey to launch SkillPop and the rapid pivot of SkillPop Anywhere. Haley shares the origins of SkillPop (expert led classes to spark a new hobby or passion) and the journey it took to launch SkillPop Anywhere (Virtual Instructor Led Classes). We talk about the mindset you need as an entrepreneur, where you can find resources to grow, and how adapting quickly can help bring value to a wider market. Check out SkillPop: www.skillpop.com Follow SkillPop on Instagram: @skillpop Follow Haley on Instagram: @haleybohon Follow SkillPop on Twitter: @skillpophq Follow Haley on Twitter: @haleybohon Follow SkillPop on Facebook: @skillpophq
40:49
May 19, 2020
EP 71 | 16 Books To Impact Your Business | Guest: Chad Lingafelt
Don’t miss this special episode courtesy of Brivo featuring Chad Lingafelt. Listen as Chad Lingafelt shares the 16 books that transformed his perspective and impacted our business. For the complete list of books, visit the link here.  Check out Business Meeting: businessmeeting.online Follow Chad on Instagram:@chadlingafelt Follow Chad on Twitter: @chadlingafelt Follow Chad on LinkedIn: https://www.linkedin.com/in/chadlingafelt/
44:30
May 12, 2020
EP 70 | Setting the Pace | Guest: Brian Mister
May 5, 2020 Chad Lingafelt chats with Brian Mister, Around the Crown Race Director, 2012 founder of NoDa Brewing Run Club, and outdoor enthusiast, all about perseverance and launching a movement. Brian shares advice and the 4 year journey it took to launch the Around the Crown 10k race that was landmark in shutting the 1-277 loop around Uptown Charlotte! Tune into this episode to find out how perseverance led to a landmark event! Check out Around the Crown: aroundthecrown10k.com Follow Brian on Instagram:@bmister06 Follow Brian on Twitter: @bmister06 Follow Brian on LinkedIn: linkedin.com/in/brianmister
35:54
May 05, 2020
EP 69 | Just Press Record | Guest: Jake Fehling
Chad Lingafelt chats with Jake Fehling, VP of Marketing at Movement Mortgage, all about how the game has changed with COVID-19 and why you should just press record. This fun, fast paced conversation will have you looking at your business differently and changing your perspective on producing content during this crisis. Jake also shares why LIVE is the new TV after watching Baby Face for 2 hours with 500,000 other folks and the Documentary he began this year called 366. Enjoy this episode full of inspiration to get you ready to Just Press Record. Check out Movement Mortgage: https://movement.com Find out more about Jake: http://jakeandpage.com Follow Jake on Instagram:@jakefehling Follow Jake on Twitter: @jakefehling Follow Jake on LinkedIn: linkedin.com/in/jakefehling
39:53
April 28, 2020
EP 68 | Break Paradigms and Create Innovation | Guest: Lee Odess
Chad Lingafelt chats with Lee Odess, CEO & Founder of Group 337 all about how you can create innovation and break paradigms in your business. This episode is full of tactile ways to innovate and is key for business owners, managers, and leaders looking to improve. Read the article Lee wrote: https://www.group337.com/blog/pacsanalysis Check out Group 337: group337.com Follow Lee on Twitter: @lodessFollow Connect with Lee on LinkedIn: https://www.linkedin.com/in/leeodess/
38:29
April 21, 2020
EP 67 | Nutrition & Job Performance | Guest: Dahlia Gordon
Chad Lingafelt chats with Dahlia Gordon, Registered Dietitian from Total Nutrition Technology, Former competitive diver, and Beanie Baby lover all about Health & nutrition as it relates to corporate wellness. This episode is full of valuable information for business owners, managers or employees wanting to add corporate wellness as a benefit. We dive into how health and nutrition impacts your overall job performance and steps to improve your health. Check out Total Nutrition Technology: tntgetfit.com Follow Dahlia on Instagram: @dahlia_the_dietitian Follow TNT on Instagram: @tnt_getfit Connect with Dahlia on LinkedIn: https://www.linkedin.com/in/dahlia-gordon-62025961/
39:40
April 14, 2020
EP 66 | Marketing for Small Businesses | Guest: Evan Knox
Chad Lingafelt chats with Evan Knox, CEO of Caffeine Marketing, all about marketing and improving the message of your business. This episode will definitely have you takin g notes as we walk through tactile tips to help you clarify your message and ways to get that message to more people. Check out Caffeine Marketing: https://caffeine.marketing Find out more about Evan: https://evanknox.com Follow Evan on Instagram: @evanbknox Follow Evan on Twitter: @evanbknox Follow Evan on LinkedIn: https://www.linkedin.com/in/evan-knox/
48:33
April 07, 2020
EP 65 | Think Like A Jerk | Guest: Larry Hubatka
Chad Lingafelt chats with Larry Hubatka, Avid bird watcher, Thanksgiving Day Parade Commentator, GM of Tiny Horse, and Author of the book You Little Jerk, all about how to create Culture at home, work, and everywhere in your life. This episode will have you laughing and walking away with some great practical applications on how to build a great culture. Plus you''ll hear a bonus story about sharks and the worst haircut Larry ever received for a movie role! Buy Larry's Book: https://www.amazon.com/You-Little-Jerk-Culture-Everywhere/dp/099983021X Follow Larry on Instagram: @larryhubatka - he has great animations and some pretty insightful advice on building culture! Follow Larry on Twitter: @larryhubatka  Visit Larry's Website:  youlittlejerk.com Visit Marketing Company: tinyhorse.com
39:22
March 31, 2020
EP 64 | Pivoting in your Process | Guest: Lucas Ward
Chad Lingafelt chats with Lucas Ward, Senior App Developer at The Lab (A division of Loc Doc Security), about the Messy Middle, Building Processes, knowing when to pivot when a process isn’t working, and the new release of the beta app. For more information about the beta testing, visit http://beta.locdocinc.com
47:08
March 24, 2020
EP 63 | How You Can Be “King” of Your Market (Part 2) | Guest: Jeffrey Gitomer & Jennifer Gluckow
Chad Lingafelt shares Part 2 of the exciting conversation with King of Sales Legend Jeffrey Gitomer and Sales in a New York Minute guru Jennifer Gluckow on this week’s episode of the Coffee Break Podcast! You may know Jeffrey from his best selling book, The Little Red Book of Selling, which has sold more than 5 million (yes we said million) copies world wide and is so powerful that it was translated into 14 different languages! Jeffrey has written 15 books and given more than 100 presentations annually for almost 20 years helping large corporate customers, businesses, and sales people succeed since 1988! Jennifer Gluckow is an upbeat sales guru that shares insights and strategies in her newest book, Sales in a New York Minute, as well as on her YouTube Channel! She helps people in sales make more money with real strategies and resources to get people going! Website: https://www.gitomer.com https://www.sellordiepodcast.com https://www.salesinanyminute.com Instagram: https://www.instagram.com/jeffreygitomer https://www.instagram.com/jeninanyminute/ Twitter: https://twitter.com/gitomer https://twitter.com/JENinaNYminute Facebook: https://www.facebook.com/JeffreyGitomer/ https://www.facebook.com/jeninanyminute LinkedIn: https://www.linkedin.com/in/jeffreygitomer/ https://www.linkedin.com/in/jennifergluckow/
30:40
March 17, 2020
EP 62 | How You Can Be “King” of Your Market (Part 1) | Guest: Jeffrey Gitomer & Jennifer Gluckow
Chad Lingafelt shares an exciting conversation with King of Sales Legend Jeffrey Gitomer and Sales in a New York Minute guru Jennifer Gluckow on this week’s episode of the Coffee Break Podcast! You may know Jeffrey from his best selling book, The Little Red Book of Selling, which has sold more than 5 million (yes we said million) copies world wide and is so powerful that it was translated into 14 different languages! Jeffrey has written 15 books and given more than 100 presentations annually for almost 20 years helping large corporate customers, businesses, and sales people succeed since 1988! Jennifer Gluckow is an upbeat sales guru that shares insights and strategies in her newest book, Sales in a New York Minute, as well as on her YouTube Channel! She helps people in sales make more money with real strategies and resources to get people going! Website: https://www.gitomer.com https://www.sellordiepodcast.com https://www.salesinanyminute.com Instagram: https://www.instagram.com/jeffreygitomer https://www.instagram.com/jeninanyminute/ Twitter: https://twitter.com/gitomer https://twitter.com/JENinaNYminute Facebook: https://www.facebook.com/JeffreyGitomer/ https://www.facebook.com/jeninanyminute LinkedIn: https://www.linkedin.com/in/jeffreygitomer/ https://www.linkedin.com/in/jennifergluckow/
35:49
March 10, 2020
EP 61 | The Value of Building Processes | Guest: Candice Shepard
Chad Lingafelt chats with Candice Shepard, attorney at Shepard Law, about the Value of building Processes and scaling a business. Learn how Candice is transitioning from working in the business to working on the business. Connect with Candice: https://www.shepardlawpllc.com/candice-shepard https://www.linkedin.com/in/candiceshepard/ https://www.facebook.com/ShepardLawCLT/
38:45
March 03, 2020
EP 60 | Practical Applications of Advertising | Guest: Michael Hernandez
Chad Lingafelt chats with Michael Hernandez of Arthur Elliot Ad Agency in Charlotte, NC all about practical applications of advertising. Learn how to engage in your market and the importance of localized strategies! Michael has spent his entire career in sales and marketing and even took a brief sabbatical as as professional photographer. He’s worked along side author and speaker, Jeffrey Gitomer, for 6 years. As well as his mentor, Brian Parsley to start a global e-learning company. After 7 years of being a pro photographer, he joined friend, Andy Pfeiffer at his digital marketing agency, Arthur Elliott. Connect with Michael: @capturehappy https://www.linkedin.com/in/mchernandez/
51:19
February 25, 2020
EP 59 | Fundamentals of Service | Guest: Alex Martinez
Chad Lingafelt chats with Alex Martinez of H.L. Flake about the Fundamentals of Service to succeed in any industry. Learn what the folks at H.L. Flake are doing in our industry that is unique and can be applied to your business! Find out more about the upcoming H.L. Flake Trade Show in Houston, Texas below. Our Leader, Chad Lingafelt, will be teaching 2 classes on March 26, 2020 and March 27, 2020 on Scaling Your Business & How to Build a Successful and Sustainable Team! Register Today for the Educational Classes here!  H.L. Flake 2020 Trade Show and Education Mar 26 at 8 AM – Mar 28 at 4 PM CDT The Trade Show and Party Will Be Held at: H.L. Flake Security Hardware 5235 Glenmont Dr Houston, TX 77081 ----------------- Classes Will Be Held at the: Houston Marriott Westchase Hotel 2900 Briarpark Dr Houston, TX 77042 26 T - Scaling Your Business 3/26/20 Is your business model scaleable? If growth is a current or future desire and you are wanting practical, tangible action items to start the process, join us for an exciting conversation that will kick start your path. We will share lessons and best practices from operating a Lock, Access Control and Door company growing from 3 - 20 service trucks.What does it take to scale? Instructor Chad Lingafelt 8:00 AM-5:00 PM 44 F - How to Build a Successful and Sustainable Team 3/27/20 Instructor Chad Lingafelt 8:00 AM-5:00 PM Do employees scare or annoy you? If your experience with hiring people has been frustrating or you are ready to start hiring to grow your business This class will share interview tips, hiring processes, training ideas and when to fire people! Be prepared to take notes because we will share insights to help you lay the groundwork for a successful, high productive, energized team. You’ll learn about communication, innovation, and how to cultivate an atmosphere of mutual trust and respect.
32:03
February 18, 2020
EP 58 | Financial Planning in 2020 | Guest: Derek Coffren
On this episode of Coffee Break, Chad Lingafelt chats with Derek Coffren, Financial Planner, all about planning for your future. We talk about mastering Dave Ramsey's Baby Steps to Financial Freedom before investing and we even dive into Financial Planning for your business.  Here are Dave Ramsey's Baby Steps that we cover.  Baby Step 1 – $1,000 to start an Emergency Fund Baby Step 2 – Pay off all debt using the Debt Snowball Baby Step 3 – 3 to 6 months of expenses in savings Baby Step 4 – Invest 15% of household income into Roth IRAs and pre-tax retirement Baby Step 5 – College funding for children Baby Step 6 – Pay off home early Baby Step 7 – Build wealth and give! Find out more about Financial Planning with Derek Coffren at SmartPro Financial below: SmartPro Financial derek@smartprousa.com (704) 564-0511
38:23
February 11, 2020
EP 57 | Enneagram - Building a Balanced Team (Part 2) | Guest: Andrea Isaacs
Part 2 of the Enneagram series! Looking to better understand your team? Want to become more self aware? Interested in the Enneagram but not sure where to start? Today we are talking all about the personality model that is gaining popularity in the business industry, the Enneagram. In this episode, Chad Lingafelt chats with Andrea Isaacs, Enneagram Coach, about the 9 different personality types on the Enneagram, the pros and cons of each, and how to utilize the enneagram to build a balanced team. How do you become a better business leader? It starts with discovering who you are. Knowing who you are, discovering your weaknesses and your strengths, can help you develop confidence. Together we will dig deep to discover the root of what drives your Number, what fears you may unknowingly have, and how to conquer them. We also talk about what to look for when building a balanced team. Sit back and buckle in for one of the most interesting and engaging conversations we've had on a trending topic. Enneagram Coach, Andrea Isaacs goes into depth on each of the 9 personality types and shares great insights. We definitely did not want this conversation to end (as you will see by the 2 part series) and hope you enjoy this conversation on such an interesting topic. Connect with Enneagram Coach Andrea at andreaisaacs@me.com or online at the following links: Personal Website  Instagram  Books We Mention: The Road Back To You
46:45
February 04, 2020
EP 56 | Enneagram - Building a Balanced Team (Part 1) | Guest: Andrea Isaacs
Looking to better understand your team? Want to become more self aware? Interested in the Enneagram but not sure where to start? Today we are talking all about the personality model that is gaining popularity in the business industry, the Enneagram.  In this episode, Chad Lingafelt chats with Andrea Isaacs, Enneagram Coach, about the 9 different personality types on the Enneagram, the pros and cons of each, and how to utilize the enneagram to build a balanced team. How do you become a better business leader? It starts with discovering who you are. Knowing who you are, discovering your weaknesses and your strengths, can help you develop confidence. Together we will dig deep to discover the root of what drives your Number, what fears you may unknowingly have, and how to conquer them. We also talk about what to look for when building a balanced team.  Sit back and buckle in for one of the most interesting and engaging conversations we've had on a trending topic. Enneagram Coach, Andrea Isaacs goes into depth on each of the 9 personality types and shares great insights. We definitely did not want this conversation to end (as you will see by the 2 part series) and hope you enjoy this conversation on such an interesting topic.  Connect with Enneagram Coach Andrea at andreaisaacs@me.com or online at the following links: Personal Website  Instagram  Books We Mention: The Road Back To You
48:06
January 28, 2020
EP 55 | A Conversation with Tech Entrepreneur | Guest: Dean Drako
Chad Lingafelt chats with Dean Drako, Businessman and Tech Entrepreneur on this episode of Coffee Break.
38:21
January 21, 2020
EP 54 | Franchising Your Business | Guest: Landon Eckles
Do you dream of one day franchising your business? Not sure where to start? Grab your pen and notepad and get ready to take notes! This episode is full of real processes and steps for franchising your business to a large scale. Chad Lingafelt chats with Landon Eckles, Founder and CEO of Clean Juice, all about the processes and building blocks it takes to begin franchising your business. Landon opened the first location of Clean Juice in 2015 and with the right processes no has over 80 locations open and 55 in development in 23 states!  Follow Landon @cleanjuice
43:48
January 14, 2020
EP 53 | Are You a Practitioner or a Leader? | Guest: Neil McLean
We are kicking off the new year and season 3 strong with this new episode of Coffee Break Podcast! Listen as Chad Lingafelt chats with Neil McLean, EOS Implementer, all about traction, setting and achieving company goals, and if your business is taking a bus or taking a plane to get there. Connect with Neil directly to implement EOS at your business! Direct Line: (803)546-9223 Website: www.sagaciouspartners.com Profile: www.linkedin.com/in/nmclean
44:45
January 07, 2020
EP 52 | Top 5 Takeaways in 2019
We are counting down the top 5 takeaways from 2019. [EP 21 - Kurt Graves on Carefrontation] Kurt Graves from Vistage talks about Carefrontation (Care + Confrontation) and how to have real conversations as a leader. [EP 22 - Scott Baker on Company Culture] Scott Baker shares how to cultivate a positive company culture. [EP 48 - Frank Schwartz on Leaders Leading Leaders] Frank Schwartz of G3L Leadership Professional Training & Coaching, talks about SAOF and shares what it takes to lead a group of leaders. [EP 39 - Lucas Boselli on Qualities Necessary to Lead] Lucas Boselli shares his leadership style, capacity, and the preparation you need to become a leader. [EP 26 - Blair Primis on Leading through Change] Blair Primis shares on how to lead an organization though change and the 4 R’s of leadership to get you there. A special thanks to the following people behind the scenes who make this possible.  First, Aaron Beaver who has improved the quality of the video, audio, lighting, and so much more. He joined our team in July and has really brought great energy, a wealth of knowledge, and a dedication to quality. Next, Jessica Lingafelt, who coordinates the guests, handles show notes and summaries (like the one you're reading now), thumbnail graphics, scheduling of episodes, blogs, and a lot of back end operations. Last, Chris Lowery, who runs the control board and makes sure the cameras are on the right people at the right time. We couldn't have made 52 episodes this year without all of our wonderful guests who were willing to participate and share their experiences. We are super excited about Season 3 and all that is to come! We have a lot of great guests lined up for the New Year so make sure to subscribe so you don't miss any of this amazing advice to become a better business leader!
36:46
December 31, 2019
Merry Christmas From Loc Doc
Merry Christmas From Loc Doc
06:12
December 24, 2019
EP 50 | How To Effectively Communicate With Your Customers | Guest: Zach Williams
How do you communicate with your customers? Simple question, but let's dig deeper. If you are communicating, are you being effective?   On today's podcast, Chad Lingafelt chats with Zach Williams, digital marketing guru and founder of Venveo, about how you can grow your sales, connect with your customers, and proven tactics to grow your brand online! We also talk about Amazons influence in the market and how you can model your business by offering Convenience, Speed, and Transparency.  Learn more about Zach Williams and how he can help you at  venveo.com Follow Zach  Facebook: https://www.facebook.com/venveo/ Instagram: @venveo  Twitter: @venveo YouTube: https://www.youtube.com/user/Venveo
37:47
December 17, 2019
EP 49 | Becoming the Best Version of Yourself | Guest: Tonia Lyon
What are your values? Who do you want to be or become? Do you want to become the best version of yourself, but not sure where to start? Listen as Chad Lingafelt chats with Tonia Lyon, a mindfulness coach, about the importance of having someone walking along side of you. This is a person that doesn’t judge you but is going to help you unpack your life in a way that you can become who you want to be…the best version of you. Learn more about Unscripted Life and Tonia Lyon at toniablyon.com You can follow Tonia on: Instagram @toniablyon Twitter @toniablyon Facebook.com/UnscriptedLifeCoach Linkedin.com/in/toniablyon
44:58
December 10, 2019
EP 48 | Leaders Leading Leaders | Guest: Frank Schwartz
On this episode, Chad Lingafelt chats with Frank Schwartz of G3L Leadership Professional Training & Coaching, to discuss what it takes to lead a group of leaders. 
54:51
December 03, 2019
EP 47 | What To Look For When Joining An Industry Network | Guest: Ben Sultze
12 years ago, ASSA ABLOY started an industry network group to connect with their users. They started something called MSC Network (Medeco Security Center Program), built with a group of diverse security professional businesses. Their purpose, to invest in the businesses to grow with tools, share ideas, and bring them together to have mutual gains. On this episode of Coffee Break, Ben Sultze, Director of Aftermarket Development with ASSA ABLOY, shares what you should look for when joining an Industry Network. Ben leads by example and has forged a path for his team to follow by creating relationships and opportunities to cultivate trust within the industry groups.   Here are 3 Takeaways:  Identify Champions - Inside of the group, there has to be champions that can tailor your message in order to reach a diverse community. Understanding Members Business Models - Having a local engagement team that is passionate about learning what the business needs and can communicate effectively with the groups within the network adds tremendous value. Continuously Creating Value: Small groups within the network naturally form but proactively cultivating groups and learning from your peers is a huge priority. The value of the network is only as strong as the engagement level. MSC Program Members - SAVE THE DATE: click the link! https://locdoc.net/security-and.../mscprogram2020/
39:33
November 26, 2019
EP 46 | 5 Books to Change the Way You Lead | Chad Lingafelt
Do you struggle with wanting to improve your Leadership skills or develop personally to be a better leader? On this episode of Coffee Break, Chad Lingafelt shares the 5 books that helped him develop personally and the impact it had on the way he leads our organization.  Book 1: Turn the Ship Around - L. David Marquet Turn the Ship Around! is the true story of how the Santa Fe skyrocketed from worst to first in the fleet by challenging the U.S. Navy's traditional leader-follower approach. Struggling against his own instincts to take control, he instead achieved the vastly more powerful model of giving control. No matter your business or position, you can apply Marquet's radical guidelines to turn your own ship around. The payoff: a workplace where everyone around you is taking responsibility for their actions, where people are healthier and happier, where everyone is a leader. Book 2: Powerful - Patty McCord McCord advocates practicing radical honesty in the workplace, saying good-bye to employees who don’t fit the company’s emerging needs, and motivating with challenging work, not promises, perks, and bonus plans. Her road-tested advice, offered with humor and irreverence, provides readers a different path for creating a culture of high performance and profitability. Powerful will change how you think about work and the way a business should be run. Book 3: Radical Candor - Kim Scott The idea is simple: You don't have to choose between being a pushover and a jerk. Using Radical Candor—avoiding the perils of Obnoxious Aggression, Manipulative Insincerity, and Ruinous Empathy—you can be kind and clear at the same time. Radical Candor is about caring personally and challenging directly, about soliciting criticism to improve your leadership and also providing guidance that helps others grow. It focuses on praise but doesn't shy away from criticism—to help you love your work and the people you work with. Book 4: The 5 Dysfunctions of a Team - Patrick M. Lencioni Lencioni's utterly gripping tale serves as a timeless reminder that leadership requires as much courage as it does insight. Throughout the story, Lencioni reveals the five dysfunctions which go to the very heart of why teams even the best ones-often struggle. He outlines a powerful model and actionable steps that can be used to overcome these common hurdles and build a cohesive, effective team. Book 5: Traction - Gino Wickman Do you have a grip on your business, or does your business have a grip on you? In Traction, you’ll learn the secrets of strengthening the six key components of your business. You’ll discover simple yet powerful ways to run your company that will give you and your leadership team more focus, more growth, and more enjoyment.
34:24
November 19, 2019
EP 45 | Transforming Your Team Through Informative Meetings | Guest: Thomas Heavey
You Don't have to dread having Meetings!  On this episode of Coffee Break, Chad Lingafelt chats with Thomas Heavey, our Training Director, about how we've transformed our Team and Company Culture through informative Meetings.  We dive deep into Why we do Team Meetings, How we do Team meetings, & the Benefits of these meetings.  We have 3 Major Meetings at Loc-Doc Security: All Team Meeting on Monday Morning to Kick off the Week  (15 minute Conference Call) All Team Meeting on Wednesday Morning (90 minute Group Gathering at Headquarters) Leadership Meeting Following the All Team on Wednesdays (30 minutes) How you manage your meetings reflects the leadership and management of your Organization! If the meeting is inconsistent with starting on time, or there is no specific goals set or outcome for the meeting, your business is probably run in the same fashion. You can send a clear message about your culture to your team by the way that you or your leadership conducts meetings.  Be sure that your team members know in advance what is expected ; having clear expectations of start and end times can help inspire efficient and productive meetings.  Here are 7 Tips that have helped to improve our meetings!  Tip 1: Start on Time We ensure each meeting starts on time and ends on time, that everyone is on the call or in their seat because we respect each team members time. It's a simple but effective message to send when your meetings start on time and end on time.  We strive to honor our dismissal time so that our team and our customers won't be impacted by any late arrivals.  One of the first things that we do to kick off our Wednesday Team Meetings, is to have each team member share 1 positive thing that happened during the week.  Starting the conversation on a positive and encouraging note helps to drive the right culture of positivity leaving everyone in a great frame of mind and receptive to learning.  Tip 2: Keep it On Track We have a set agenda or format to keep the meeting on track. After discussing and informing the team of new items to be aware of or upcoming events, we usually break into small groups to focus on specialized training for each department. This ensures that we utilize the time wisely and our small groups can focus on developing their skill set within their own realm. For example, we have different education specifically for team members in the electronics division, locksmith division, and even accounting department.  Instead of broad education with all team members, we get down to the micro level.  Tip 3: Use a Shareable Platform We use Google slides to present in meetings which is easy to utilize, has the ability to have multiple contributors, and everyone is able to manage their portion of the presentation. Tip 4: Collaborate with your Leadership We gather once a week with our leaders to communicate 4 things in each department. A Big Win - Something Accomplished that they've been working on.  Benchmarks - What is expected and is it being met? What they need help with Next Big Thing - What they are working on? We ensure this meeting is brief and efficient by making it technology free (no cell phones or distractions). This helps us stay in unity throughout the week and has helped to speed up the growth of our organization by creating motion.  For the rest of the tips, go to locdoc.net/blog for more information about our meetings, or for shareable examples of our meetings, contact us through email info@locdoc.net
54:30
November 12, 2019
EP 44 | Building a Community | Guest: Blake Urmos
On this episode of Coffee Break, Chad Lingafelt chats with Blake Urmos, co-founder of Low Voltage Nation, a community group to support and encourage others in the same field.  Low Voltage Technicians are most likely experienced in helping install wiring, cabling, and cameras for Access Control Systems to entertainment systems and even communication systems.  Low voltage systems are comprised of electrical equipment that uses 50 volts (V) of electricity or less.  Residential examples of low voltage systems include doorbells, garage door openers, home security sensors, thermostats, and landscape lighting. Commercial low voltage systems cover a wide array of categories, from fire protection to security systems to sound and communication. Blake Urmos shares his "Why" behind starting a community for fellow low voltage professionals and How you can build a Community of your own no matter what industry you are in!  For more information about Low Voltage Nation and Blake Urmos, see the links below!  Low Voltage Community https://www.facebook.com/pg/lowvoltagenation YouTube Channel https://www.youtube.com/channel/UCcD17p0S1m_0VQhw3_F02rg Instagram https://www.instagram.com/lowvoltagenation
27:20
November 05, 2019
EP 43 | Growing Where You Are Planted | Guest: Gerard Littlejohn
Gerard Littlejohn joins us for coffee and a conversation about a microwave society, what to do when you hear "Must be Nice", and the value of a relationship. We dive deep and discuss Gerard's career path, his entrepreneur origins, and his expertise in the Sports Marketing industry.  Gerard Littlejohn is the Executive Director of the Steve Smith Foundation and works to assist victims and survivors of domestic violence as well as helping families in need with health and wellness services.  Listen as we discuss Gerard's beginnings as a Charlotte BobCats intern, sports marketing with Lowes and Dick's Sporting Goods, and owning his own business producing Creative Content. 
49:54
October 29, 2019
EP 42 | Tactical Tips to Cultivate Trust | Guest: Levi Gray
If you ever struggled with trusting people, you might want to listen to this podcast. Levi Gray shares insights with us on Cultivating Trust in relationships, while hiring, and working with team members. Here are 3 Main Takeaways 1. Trust is being Vulnerable 2. Trust that people have the best intentions 3. Building Relationships to cultivate trust requires sharing personal stories
45:14
October 22, 2019
EP 41 | Overcoming Perceived Failures and Exceeding Goals | Guest: Chris Elmore
Chris Elmore joins us for a coffee break and we discuss his outlook on what the world perceives as failures, setting and adjusting goals, how the right coach can be transformational, and how much he thinks a polar bear weighs. 
53:17
October 15, 2019
EP 40 | Implementing Scrum Methods in Your Business | Guest: Nick Jordan
On today's Coffee Break, Nick Jordan, an Agile Coach and Scrum Master shares insights and tips to improve your business work flow by implementing scrum methods. 
43:11
October 08, 2019
EP 39 | Qualities Necessary to Lead | Guest: Lucas Boselli
Joining us for a Coffee Break is Lucas Boselli the Executive Vice President of ASSA ABLOY and Head of Americas division. Chad Lingafelt and Lucas Boselli discuss the qualities you need as a leader, setting priorities, and command & control vs influence. 
41:45
October 01, 2019
EP 38 | The Entrepreneur Cycle | Guest: Alex Smereczniak
Joining us for coffee is Alex Smereczniak with @2ulaundry. We discuss Alex's journey through multiple business ventures and the discovery process of each. 
36:23
September 24, 2019
EP 37 | How To: Unlock the Potential | Guest: Brian Parsley
Listen as Chad Lingafelt and Brian Parsley discuss career paths and unlocking potential . Brian shares his story and successes as a business intelligence strategist and how he was a expert chicken cutter at Boston Market. 
43:50
September 17, 2019
EP 36 | The Importance of Telling Your Story | Guest: Aaron Beaver
Listen as Chad Lingafelt discusses this vital part you may be missing in your Marketing Strategy and leave with some important takeaways with Master Story Teller Aaron Beaver! Message us and let us know if you need help telling your story! 
39:50
September 10, 2019
E35 | Inventory your Inventory | Guest: Sam Gray
On this episode we talk with Sam Gray, Purchasing Manager, about Inventory, Processes, and what he has learned about organizing and streamlining our warehouse.
45:20
September 04, 2019
EP 34 | Improving Your Customer Service Process | Guest: Jerry Kaizen
On this episode we talk with Jerry Kaizen about Customer Service, Processes, and what he has learned over the last 15 years in the customer service industry.
35:17
August 27, 2019
EP 33 | How To: Acquire a Business or Sell Your Business to Investors | Guest: Bill Bath
Today we chatted with Bill Bath about his specialty, Mergers & Acquisitions. If you’ve ever wanted to sell your business or acquire one, we have several tips from Bill that can help you in the process. Bill is a Managing Partner of Legacy Mergers and also Charlotte Chairman of 12 Mavens; an invitation only community of CEOs and entrepreneurs that meet together to grow and challenge each other in a confidential community setting. 12 Mavens has chapters all across the country and helps  CEO’s operate at their highest level. 2 Simple Tips Before you bring your Business to Market:  Tip 1: Make sure your Books are Clean! You want to make sure no-one is running personal expenses (like a home, yacht, or vacation) through the company.  Tip 2: Figure out what are you going to do next? Do you want to retire and live that beach life? Are you selling to fund your next venture?  3 Tips to Aquire Someone Else's Business:  Tip 1: There will be risk. Know what risk you are willing to take and where you draw the line.  Tip 2: Look for clean books - or cleanish.  Tip 3: Know your strategy. You have to know what will be beneficial to your business  3 Risks to Look For:   1. Quality/ Stability of Financials - How much debt do they carry? What type of cash flow do they have?  2. Culture - Does theirs mesh with yours?  3. Synergy - Will absorbing them produce a greater effect?  Have you ever acquired a business? We want to hear from you! Tell us any tips or takeaways you learned in the process.   You can connect with Bill on Linkedin linkedin.com/in/billbath/or Legacy website legacymergers.com/profiles/bill-bathand check out the 12 Mavens site here 12mavens.com
32:57
August 20, 2019
EP 32 | Office Space Planning | Guest: Brian Smith
Today's guest is Brain Smith from Regent Commercial real estate.   We discus our recent office expansion as well as negotiating a lease with a landlord and many other useful tips as you look at expanding your office space.
40:26
August 13, 2019
EP 31 | Training for Scaling | Guest: Thomas Heavey
 Today our Training Director, Thomas M Heavey IV sits down with Chad Lingafelt to talk about Our Training Process and how it’s transformed our ability to scale business growth. Join us as we share practical advice, our own strategies, and unique ideas that has enabled our team to go from 5 to 40. 
35:44
August 06, 2019
EP 30 | Adapt and Thrive | Guest: Ryan Estis
Ryan Estis joins us for a conversation on how to Adapt and Thrive. 
36:19
July 30, 2019
EP 29 | Agile vs Waterfall | Guest: Lucas Ward
Our Senior App Developer Lucas Ward joins us in studio to discuss the difference between Agile and Waterfall development processes.
38:19
July 23, 2019
EP 28 | The Justice Firm and InterCity | Guest: Keenya Justice
Keenya Justice joins us for a conversation on how she's educating the public on Eminent Domain Laws and finding ways to stay connected with people who she can help.  Keenya is also part of a new venture called InterCity that connects small business with the ability to find private transportation for same day round trip business meetings.
28:04
July 16, 2019
EP 27 | Training Strategies | Guest: Guy T. Robinson
Join us as we chat with Guy T. Robinson about the ASSA ABLOY Door Security Solutions Training Center.  Guy shares about his philosophy on practical, quality training.  1.   Use Teaching Tactics 2.  Teach the Original so you can spot the counterfeit  3.  Training Builds Confidence
47:02
July 09, 2019
EP 26 | Leading in Marketing | Guest: Blair Primis
How do you know your marketing strategy is working?  Find out as Blair Primis discusses the philosophy on OrthoCarolina and how they are integrating themselves in many aspects of the community and bringing value rather than advertising! Blair also leads several teams and chats about Leadership principles and recognizing great behaviors with his team.  
39:57
July 02, 2019
EP 25 | Storytelling to Build a Business | Guest: Duncan Littlefield
Enjoy this great conversation with Duncan Littlefield of The Littlefield Company - He shares his story of learning from experience in Golf and Building a business.
42:00
June 25, 2019
EP 24 | Educate Your Customer | Guest: Chris Gilliland
Chris Gilliland from William Douglas sat down to discuss how they are educating their customer base with a weekly Radio show on ESPN in Charlotte and Asheville, Podcast, Videos and Books published for the HOA (Home Owners Associations) boards and communities. Chris also discussed business growth through People, Process and Customers.  Building good processes will aid in growth and acquisitions.
39:41
June 18, 2019
EP 23 | Top 5 Episode Countdown | Host: Chad Lingafelt
We count down the Top 5 Most Listened to Episode Countdown Plus answer questions from the audience Live!  First episode released on August 14, 2018 43 episodes released as of June 11, 2019 Momentum Industry Transformer Building a Brand from Scratch Hiring for Culture, Training for Skill Carefrontation
44:13
June 11, 2019
EP 22 | Company Culture Awareness | Guest: Scott Baker
Scott Baker, a former Group President from Assa Abloy, sat down with Chad Lingafelt in March during the Medeco Security Center Program Conference in San Antonio, Texas.  Scott shared amazing insights on highlighting company culture and how it impacts what any organization can accomplish.  This is one you don't want to miss!
36:48
June 04, 2019
EP 21 | Carefrontation (Care + Confrontation) - How to Have Tough Conversations | Guest: Kurt Graves
Kurt Graves from Vistage Worldwide joins us this morning to discuss his experience as a Executive Coach and his excitement of helping people become self aware while accomplishing great things.
38:19
May 28, 2019
EP 20 | Industry Communities Impacting Communities | Guest: Christina Spratley
Christina Spratley, Facility Manager for Lincoln Harris and current President of the IREM Western North Carolina Chapter joins us to discuss property management overview and how IREM (Institute of Real Estate Management) is impacting the community and staying engaged with peers, partners and practical advice.  IREM and Property Managers work by Prior Planning Prevents Poor Performance and Christina explains why that matters.
33:31
May 21, 2019
EP 19 | Peer Groups and Coaching - Do you need it? (EntreLeadership) | Guest: Alex Judd
Alex Judd from Dave Ramsey's Entreleadership All Access coaching program joins us to discuss all things about the value of coaching, accountability, peer encouragement, and feedback! Listen as Chad Lingafelt and Alex Judd have a fun and energetic conversation.   Alex is a young professional and evolving motivational speaker.  His experience and wisdom comes from coaching and learning from business leaders from all walks of life throughout the country.
41:23
May 14, 2019
EP 18 | That Venture Guy | Guest: Larry Thompson
Larry Thompson is a serial entrepreneur - he looks for ways to improve processes inside the real estate industry and develops business to solve the problems.  
41:20
May 07, 2019
EP 17 | Let's get Hype | Guest: Geoff Schultz
Geoff Schultz brings an incredible perspective and practical insight to how to tell your business story through video content.  Geoff has been in content creation for over 10 years, but has a unique way of looking at analytics to clarify your message.  Visit http://hypekick.com for more information.
36:17
April 30, 2019
EP 16 | Starting from Scratch | Guest: Shelly Henderson
Shelly Henderson stopped by just after her LIVE Segment on Fox46 Charlotte to chat about 21 years in the business with her husband Phil Henderson.  They started the company from scratch while raising 2 boys.  She shares some insights from her journey and that she wants to get rid of Pasta!  https://www.shellylhenderson.com/
35:12
April 23, 2019
EP 15 | The Clean Eating Couple | Guest: Liz Falcigno
Liz Falcigno started blogging and share her passion for good food in 2013 - she has been consistently growing her audience and building an amazing website filled with helpful information, recipes and resources.  Her story of consistency is very inspiring and once you'll want to hear.
30:35
April 16, 2019
EP 14 | Career Risk or Strategic Moves? | Guest: Daniel Gills
Daniel Gills from ASSA ABLOY sits down with us during the Medeco Security Center Conference in San Antonio, TX and discusses ways he navigated his career through ASSA ABLOY.
26:18
April 09, 2019
EP 13 | Industry Transformer | Guest: Steve Van Till
Listen to this episode if you want some practical tips on how to grow and develop your team and organization.  Steve has a long history in the security industry, but it also recognized as a great leader.  In the episodes he shares several ideas and concepts that the team at Brivo is implementing for on-boarding and training.   Brivo Steve's Blog Steve's book Steve's book on Amazon
39:48
April 02, 2019
EP 12 | Uniquely Qualified | Guest: Jacinda Jacobs
Buckle up for an exciting fast pace conversation with Jacinda Jacobs.  She stops by the studio to talk about her book, Uniquely Qualified and how her platform has expanded far beyond what she ever imagined.   More information about Jacinda, http://www.msjacinda.com
40:39
March 26, 2019
BONUS Episode | Let's Be Contagious! - 2019 ASSA ABLOY Medeco Security Center Conference Keynote | Chad Lingafelt
This is a bonus episode!  Here is the full talk Chad Lingafelt shared at the 2019 ASSA ABLOY Medeco Security Center Conference in San Antonio, TX.  How can we share our passions and be contagious by learning from those who have done it better and share with those who are learning.   The Full Video is available at: https://youtu.be/YkSGUN8qwVI
23:10
March 22, 2019
EP 11 | Outside Input on Process Development | Guest: Lucas Ward
Our in house App Developer, Lucas Ward joins us for a discussion on how to Observe, Document, Refine, Develop and Repeat for process improvement.  A unique spin is added someone from outside your industry to eliminate assumptions of how a process should work.
38:15
March 19, 2019
EP 10 | How Do You Know If You're Winning? | Guests: Tony Hokanson & Lars Johnston
This is a unique episode of the Coffee Break Podcast - we took the whole show to San Antonio, TX as we get prepared for the ASSA ABLOY MSC Conference.  We sit down with Lars Johnston of Calgary Lock and Tony Hokanson from Bloomington Security Solutions to understand how they are measuring success in their businesses and understand the importance of metrics and scores.  
01:09:46
March 12, 2019
EP 9 | How To: Bring Excitement To Your Industry | Guest: Jake Fehling
Jake Fehling from Movement Mortgage joined us to discuss his professional journey and how he is working with the Movement Mortgage Brand to teach it's loan officers how to build a personal brand and focus on providing relevant content to their network and customers.
34:36
March 05, 2019
EP 8 | You Mind if I Visit? | Guest: Uriah Ortiz
After connecting on Instagram, Uriah Ortiz asked if he could visit our company and see how our organization is operating with 31 team members.  While he's visiting, he shares his inspiring story of how he started small and grew his business over the past 9 years and how he's not done yet!
34:24
February 26, 2019
EP 7 | KPI's & Metrics | Guest: Andy Hummel
In this episode, we discuss how Andy utilizes KPI's and Business Metrics to help coordinate sales initiatives and communication with a sales team across the entire United States.
34:29
February 19, 2019