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Center Focus

Center Focus

By Commonwealth Purchasing Group

Center Focus is a bi-weekly podcast featuring ideas, events and insights from community health center thought leaders and innovators. Each episode features a one-on-one interview with a health center leader on timely topics such as health center governance, patient care, staffing and recruitment, financial management, and health center growth and development.
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CenterFocus: A CPG Podcast
CenterFocus: A CPG Podcast
This is CenterFocus, a podcast by and for Community Health Centers brought to you by CommonWealth Purchasing Group.
00:22
May 09, 2022
The Age of Virulence: Infection Control and Preparing your Health Center
The Age of Virulence: Infection Control and Preparing your Health Center
The future of infection control and prevention in healthcare facilities is evolving. Join Brian Williams, VP of Compliance and Learning at MedTrainer, for a discussion on emerging diseases, the top 5 contributing factors to the spread of viruses at health centers, and how to become infection prepared.
28:25
May 09, 2022
Patient Satisfaction Surveys: Driving a Culture of Excellence
Patient Satisfaction Surveys: Driving a Culture of Excellence
Designing and conducting actionable patient surveys are crucial to improving patient satisfaction. Join Paloma Hernandez, the President and CEO of Urban Health Plan, and Mark Robledo, President and CEO of the Crossroads Group, for a discussion on the importance of surveying your patient population, how to conduct a survey, and how to interpret the results and implement change.
31:30
May 09, 2022
Combating Burnout: Improving Employee Engagement and Being a Better Boss
Combating Burnout: Improving Employee Engagement and Being a Better Boss
Burnout among healthcare professionals is at an all-time high. Join Del Gilbert, the Founder of Accelerating Excellence and the Former Chief Learning Officer at St. Josephs Healthcare, to discuss improving employee engagement and being a better boss. In this episode, we discuss strategies for creating a positive work environment, developing behavioral norms, and retaining staff.
19:57
May 09, 2022