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Control, Alternate or Delete

Control, Alternate or Delete

By Lachie & Matt

Two guys from Melbourne who have worked in Technology around Small and Medium Business for 15 years sharing knowledge on how Small Businesses can stay relevant with the rapid progression of technology. Along the way, we'll have plenty of distinguished guests to share stories and their own journey in Small Business.
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Diving into Video Conferencing - technology and culture

Control, Alternate or DeleteSep 20, 2020

00:00
50:01
Is privacy dead?

Is privacy dead?

Got nothing to hide, don't care about your digital privacy? The chances are that you do care you don't understand it. Digital privacy is a big issue.

Today on the Control Alternate or Delete Podcast Lachie and Suthers discuss digital privacy, a tip on getting out of the COVID19 slump and a scam that might be targeting you. 

Tune in here - 

Sep 24, 202038:40
Diving into Video Conferencing - technology and culture

Diving into Video Conferencing - technology and culture

Thanks for joining us for another episode. Today we're covering video conferencing tech and associated work habits that have transition from the in-person workplace to WFH.

Lachie touches on some of his recent work in marketing his workplace to potential employees rather than prospects. Matt stuffed something up and has a story with a message. 

Scam watch this week touches on a crisis that didn't happen because of AI endpoint security, and why you need to cover all bases.

A handy little tip if you need to create some video content - not to be missed!

Sep 20, 202050:01
Diving into the July Scam Watch statistics

Diving into the July Scam Watch statistics

Welcome back to the podcast! This week Lachie and Matt dive into the July stats of Scam Watch: https://www.scamwatch.gov.au/scam-statistics?scamid=all&date=2020-07

Matt takes us through the journey of using PowerApps to make an app to replace what would normally be a documented process. 

Lachie touches on his time saving Microsoft SharePoint tip of the week. 

Let us know if there is anything you want us to cover in the next podcast, we might even do some extended planning for it!

Sep 10, 202044:36
The "after" COVID19 episode

The "after" COVID19 episode

We're back (remotely) for another season of Control, Alternate or Delete!

This episode would have been released sooner, if not for a technical glitch. Will the culprit be thrown under the bus? Probably!

What has Lachie and Matt been up to since the last episode? Tune in to find out what COVID-gifts Lachie has bought himself.

Sep 02, 202036:53
7 Tips for your Small Businesses IT Security Baseline
Feb 06, 202034:10
Special Guest - Dwayne Harris from World Fitness Cartel
Jan 09, 202044:27
Christmas Party Special - Customer FAQs

Christmas Party Special - Customer FAQs

Whats up podcast subscribers!

Today we recorded live from the Ryve Christmas Party, and changed the format up a little bit. Noting down some customer FAQs that we had received during the week, we thought we would dive into the details and discuss a few of the most common ones

  • What Office 365 licenses is best for my business
  • Why are my clients getting these dodgy emails with my name on it?
  • Why do I need Multifactor Authentication (MFA)
  • Should I use a Cloud Key for my Unifi equipment
  • Does Microsoft backup on my Office 365 data (emails/documents)?
  • Reasons to use an automated signature

We also touch on the recently published article from Microsoft Threat Research on the 3 billion leaked credentials they have found and cross checked on the Microsoft Azure platform, and what that means for small businesses.

Dec 19, 201932:31
Implementing technology to improve customer service

Implementing technology to improve customer service

Welcome back to the podcast! In today's episode, we're diving into the different ways that you can improve the customer service using technology in your Small Business. Technology should always be an enabler, but will never replace the human element that we crave. Some of the types of technology we talk about are:

  • Telephone
  • Live Chat and Chat bots
  • Your company website
  • Self service
  • Data analytics and reporting
  • Videos and video conferencing

Please engage with us on social media and comment on your thoughts!

Dec 12, 201941:07
Sourcing the right technical resource for your organisation

Sourcing the right technical resource for your organisation

Recruitment is tough! Investing in the right person has so much upside, but understanding what your requirements are and being able to assess the right candidate is key. In this episode, we discuss some of the aspects for hiring in the IT industry and more broadly what options are available for getting the right person.

Dec 05, 201940:13
Scratching the surface on Work / Life Balance

Scratching the surface on Work / Life Balance

Welcome back to the podcast! Today we touch on Work / Life Balance after a little break. In between keeping track of the crickets scores in the First Test, we talk about how Lachie enjoys getting into the gym and working on his guns, and how Matt likes the work more than the balance (and doing school dropoff most mornings).

Nov 28, 201935:52
Choosing the right technology for your small business

Choosing the right technology for your small business

Sometimes we can get wrapped up in technology being the answer to most problems in business. A growth asset, a new application, or a new way of doing things. In today's episode we have a practical discussion on a real world scenario around choosing technology to resolve a business issue.

Nov 25, 201942:19
Hypergrowth and Culture with Special Guest Clayton Moulynox
Nov 07, 201956:43
This week in tech and 5 tips for working at home

This week in tech and 5 tips for working at home

Lots to like in this episode! 5 tips for working at home that business managers may want to consider to improve productivity and open up access to the best talent available.  #todayInTech #crapTalk

Oct 31, 201953:09
Scam Watch

Scam Watch

There has been a lot in the news about cyber security incidents recently. Being Cyber Security Awareness month, its important to consider the current state of threats out there to Home users as well as Small Business users. In this podcast, there is some general discussion about the threat landscape, as well as a couple of practical tips for protecting yourself against monetary or data loss.

Oct 24, 201926:18
Special Guest - Ryan Vear from Ryve

Special Guest - Ryan Vear from Ryve

With a passion for quality electronics, sound and visuals; Ryan’s values-based approach to business often has clients telling us how they are grateful to have found him. Ryan has been involved in the audiovisual industry for over 20 years and founded Ryve in 2002.

Oct 17, 201950:04
The Introduction

The Introduction

Just a couple of geeks from Melbourne kicking off their podcast career in style. A few questions, a couple of stories, and plenty of knowledge to share. 

Oct 14, 201940:43