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TrainSmart: The Medical Device Educators’ Podcast

TrainSmart: The Medical Device Educators’ Podcast

By Cumby Consulting
TrainSmart: The Medical Device Educators’ Podcast is for anyone who trains medical device reps, physicians and healthcare professionals. Discover how you can level up your training strategy creation, content development, facilitation, and assessments. We are focused on raising the training game away from a one-time meeting planning event to a career-long journey of learning. Join us for authentic conversations about med device training successes, failures and best practices.
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09 | The Do's & Don'ts of Field Training with Dallas Shults

TrainSmart: The Medical Device Educators’ Podcast

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25 | Questions We Love to Ask
Show of hands... who likes to take surveys after an event? While some surveys can be monotonous, tedious, too long or too boring, yours don't have to be. It could be as simple as asking the right questions, and avoiding the wrong ones! Today, Liz and Rachel give you their hot takes on questions they love to ask and questions they avoid on their level 1 smile sheets (don't know what a level 1 smile sheet is? Head over to episode 22 "More than a Smile Sheet with Mara Velez"). What survey questions are must-haves for you? Engage with us on LinkedIn @CumbyConsulting. Related Resources: We've developed a Post-Course Survey Questions handout to help with your course evaluation. Join our TrainSmart Toolkit to access this and more. Connect with us on LinkedIn: Liz Cumby Rachel Medeiros About Cumby Consulting Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
13:34
June 22, 2022
24 | Do you see what I see? Ensuring Intergrader Reliability
Our goal for training assessments is for everyone to pass. We want our learners to feel confident with their new knowledge when they walk into their evaluation. An important part of that is grader reliability and consistency. If grader A and grader B score the same answer on completely different ends of the spectrum, our learners will feel deflated when they get the "hard graders". That's not the goal. Learners need to know they are being graded fairly & consistently. Today's episode focuses on strategies for creating intergrader reliability. Liz & Rachel discuss how to create safe spaces for your learners, train your graders, get them on the same page, and more. If you didn't catch Liz & Mara's whole conversation, make sure to go back and listen to episode "22 | More than a Smile Sheet". There is more great discussion on intergrader reliability! Connect with us on LinkedIn: Liz Cumby Rachel Medeiros About Cumby Consulting Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
11:25
June 15, 2022
23 | Developing a Rubric: From IFU to Level 3 Evaluation
You know that folded little piece of paper in your product packaging? The one with the itty-bitty font that no one reads? In Today's episode, Liz & Rachel walk you through how to take the often-ignored, but vital instructions for use, and turn it into a training gem! Developing an assessment rubric from your product's IFU is a process, but will be well worth it in the end. Catch our Course Evaluation kick-off episode, "22 | More than a Smile Sheet", with Mara Velez if you haven't already. Related Resources: We've developed a Field Evaluation Template to help with your course evaluation. Join our TrainSmart Toolkit to access this and more. Connect with us on LinkedIn: Liz Cumby Rachel Medeiros About Cumby Consulting Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
08:14
June 08, 2022
22 | Course Evaluation: More than a Smile Sheet. An Interview with Mara Velez
When evaluating our training, it's easy to get stuck in a rut using a quick survey and a smile sheet. We gain feedback on the food, the room temperature and even speaker quality, but it doesn't really tell us if anyone learned anything. In this week's episode, Liz sits down with Mara Velez, who has an extensive background in behavior change and instructional design. Mara shares her experiences with different levels of assessment to gain insights on what actually matters to the business: Did attendees actually learn anything? Are they able to apply this new knowledge? If you're interested in switching from Smile Sheets to Evaluation Rubrics, listen in! You'll find some practical ways to get started. How do you evaluate your courses? We'd love to hear your experiences! Share with us on LinkedIn @CumbyConsulting. Related Resources: We've developed a Field Evaluation Template to help with your course evaluation. Join our TrainSmart Toolkit to access this and more. Connect with us on LinkedIn: Liz Cumby Mara Velez About Mara Velez, Argos Behavior Change Mara is the principal learning and organizational change consultant at Argos Behavior Change. She has more than 20 years of experience in developing high-quality learning and organizational change interventions. Her area of expertise is in developing training on the complexity of managed markets, reimbursement for specialty pharmaceuticals, and compliance for managed care account managers and field sales teams. Mara has also developed learning interventions in other industries including banking, construction, telecom, not-for-profit, and higher education for learners at all levels, from entry-level positions to knowledgeable leaders and managers. https://www.argosbehaviorchange.com/ About Cumby Consulting Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
46:11
June 01, 2022
21 | Breaking Down the Silos
There's many cautionary tales when it comes to working in silos. Training can develop an amazing program, but if Sales Leadership doesn't agree or re-enforce, all of that training is wasted. What if Marketing has been working independently and does not provide tools that align with either Training or Sales? These are real-life scenarios that can derail a company's ability to hit their goals. In today's episode, Liz & Rachel share their experiences on breaking down these silos by setting goals & responsibilities that all can agree to and by using of a working agreement on the how's, what's, & when's of communication. We'd love to hear your experiences on silos - how do you break them and work cohesively? Share with us on LinkedIn @CumbyConsulting. Catch the full episode with Amie Borgstrom, "18 | Training Value for the Whole Organization" Related Resources: Let us walk you through the Needs Assessment Process with our OnDemand Course, complete with a companion workbook. Join our TrainSmart Toolkit to access handouts such as: Needs Assessment Process Connect with us on LinkedIn: Liz Cumby Rachel Medeiros About Cumby Consulting Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
13:47
May 25, 2022
20 | Communicating with Executives
After pouring through the Needs Assessment, you're ready to deliver your impressive recommendations to the leadership team. This week's episode walks you through how best to communicate to the executives and get their buy-in. Go even further by doing an empathy map - putting yourself in their shoes is a great reminder to frame your recommendations with what they care most about. Continue the conversation with us on LinkedIn @CumbyConsulting, sharing your own best practices or questions. Catch the full episode with Amie Borgstrom, "18 | Training Value for the Whole Organization" Related Resources: Let us walk you through the Needs Assessment Process with our OnDemand Course, complete with a companion workbook. Join our TrainSmart Toolkit to access handouts such as: Empathy Map and Calculating ROI Connect with us on LinkedIn: Liz Cumby Rachel Medeiros About Cumby Consulting Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
10:32
May 18, 2022
19 | Assessing the Need (An Intro to the Needs Assessment Process)
Let's get into the nitty-gritty! What really is a needs assessment? How long does it take and where do I start? Liz & Rachel are answering these questions and more, walking you through the 7 steps you'll take to reach 1 impressive recommendation. What about you? Have you ever conducted a thorough Needs Assessment? Share your experiences with us on LinkedIn @CumbyConsulting. Catch the full episode with Amie, "18 | Training Value for the Whole Organization" Related Resources: Let us walk you through the Needs Assessment Process with our OnDemand Course, complete with a companion workbook.  Join our TrainSmart Toolkit to access handouts such as: Needs Assessment Process Connect with us on LinkedIn: Liz Cumby Rachel Medeiros About Cumby Consulting Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
11:07
May 11, 2022
18 | Training Value for the Whole Organization, An Executive's Perspective
Aligning your training strategy with the business strategy and goals is critical to not only the success of your training programs, but to the organization as a whole. So how do you get aligned? A Needs Assessment. This week, Liz sits down with Amie Borgstrom, a med device executive for over 25 years, to discuss the needs assessment process and the value training brings. From the importance of repeatable & scalable programs and working in tandem with sales and marketing, to hints about increasing your training budget and communicating your plan to executives, they chat about it all.  Stay tuned all month as we continue to go through what a successful needs assessment looks like and how to implement it yourself. Engage with us on LinkedIn @CumbyConsulting Related Resources: Let us walk you through the Needs Assessment Process with our OnDemand Course, complete with a companion workbook. Connect with us on LinkedIn: Liz Cumby Amie Borgstrom About Cumby Consulting Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
35:12
May 04, 2022
17 | Why are Learning Objectives So Important in ID?
Learning objectives can seem like a table of contents that you just want to skip over to get to the "good stuff." Today, Liz & Rachel dig in on why learning objectives are so important, how many to include and how to write objectives that will measure your training success. Catch the full episode with Rachel, "14 | Instructional Design is More than PowerPoint" Related Resources:  Our biennial TrainSmart Summit is a 2-day workshop for training professionals. Taking place this September, we'll tackle a range of topics and further develop our instructional design skills. Register today!  Join our TrainSmart Toolkit to access these handouts: Bloom's Taxonomy Verbs Connect with us on LinkedIn: Rachel Medeiros Liz Cumby About Cumby Consulting: Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
10:50
April 27, 2022
16 | How Long Does Development Really Take?
"It's just a 1 hour course. You can get it to me tomorrow morning, right?" How long does it REALLY take to develop a great training course. This week, Rachel and Liz walk through the variables that all add up to the time it actually takes to develop a stellar course. What are your thoughts? Let us know @CumbyConsulting on LinkedIn. Catch the full episode with Rachel, "14 | Instructional Design is More than PowerPoint" Related Resources:  Our biennial TrainSmart Summit is a 2-day workshop for training professionals. Taking place this September, we'll tackle a range of topics and further develop our instructional design skills. Register today!   Join our TrainSmart Toolkit to access these handouts: ADDIE Model, Choosing a Training Modality Connect with us on LinkedIn: Rachel Medeiros Liz Cumby About Cumby Consulting: Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
14:25
April 20, 2022
15 | How to Give & Get Effective Feedback
Calling all feedback! Managing the feedback loop can be such a challenge. From busy reviewers and conflicting opinions to ineffective and unspecific feedback, instructional designers can be caught in the middle of a feedback tornado: swirling around, but never arriving at actionable feedback. Today, Liz & Rachel continue their conversation on how to give and get effective feedback on instructional design materials.  Engage with us on LinkedIn @CumbyConsulting Catch the full episode with Rachel, "14 | Instructional Design is More than PowerPoint" Related Resources: Our biennial TrainSmart Summit is a 2-day workshop for training professionals. Taking place this September, we'll tackle a range of topics and further develop our instructional design skills. Register today! Join our TrainSmart Toolkit to access these handouts: ADDIE Model, Document Feedback, eLearning Feedback Connect with us on LinkedIn: Rachel Medeiros Liz Cumby About Cumby Consulting: Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
11:11
April 13, 2022
14 | Instructional Design is More Than a PowerPoint with Rachel Medeiros
Instructional design can often be overlooked by focusing on a PowerPoint deck. This week kicks off our spotlight on instructional design. Rachel Medeiros is bringing her K-12 education background and her love of the ADDIE model to life in this week's episode. Tune in for advice to novice and experienced instructional designers and best practices for managing the feedback cycle. Engage with us on LinkedIn @CumbyConsulting Related Resources: Our biennial TrainSmart Summit is a 2-day workshop for training professionals. Taking place this September, we'll tackle a range of topics and further develop our instructional design skills. Register today! Join our TrainSmart Toolkit to access these handouts: ADDIE Model, Document Feedback, eLearning Feedback Connect with us on LinkedIn: Rachel Medeiros Liz Cumby About Cumby Consulting: Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
32:10
April 06, 2022
13 | Field Training: All About Timing
We need to know... Are you "Team Before" or "Team After"? There are pros and cons of using your field trainers both before your in-house training and after your in-house training. Listen to today's episode as Liz & Rachel share their takes on the best time to use field trainers to enhance the overall learning of your new hires. Make sure to listen to our full episode with Dallas, "09 | The Do's & Don'ts of Field Training" Related Resources: Take the OnDemand Course: Developing a Field Training Playbook Join our TrainSmart Toolkit to access handouts such as: Developing a Field Training Playbook and Adult Learning Connect with us on LinkedIn: Guest, Dallas Shults Liz Cumby Rachel Medeiros About Cumby Consulting: Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
10:21
March 30, 2022
12 | Field Training: Keeping It Real
Let's be honest. If you're in training, chances are you've heard "That's what they teach you in the classroom, but it's not how we really do it" during one of your training courses. Today on the podcast, Liz & Rachel explore strategies for keeping your training real & relevant, so that you never have to hear that again! Make sure to listen to our full episode with Dallas, "09 | The Do's & Don'ts of Field Training" Related Resources: Take the OnDemand Course: Developing a Field Training Playbook Join our TrainSmart Toolkit to access handouts such as: Developing a Field Training Playbook and Adult Learning Connect with us on LinkedIn: Guest, Dallas Shults Liz Cumby Rachel Medeiros About Cumby Consulting: Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
09:01
March 23, 2022
11 | Field Training: Prepping your Trainers
An important part of a successful Field Training program is adequately preparing your field trainers. Taking them from unconsciously competent to consciously competent is key. Today, Liz & Rachel discuss using a beginner's mindset to develop your field educators. Make sure to listen to our full episode with Dallas, "09 | The Do's & Don'ts of Field Training" Related Resources: Take the OnDemand Course: Developing a Field Training Playbook Join our TrainSmart Toolkit to access handouts such as: Developing a Field Training Playbook and Adult Learning Connect with us on LinkedIn: Guest, Dallas Shults Liz Cumby Rachel Medeiros About Cumby Consulting: Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
15:05
March 16, 2022
10 | Field Training: What's the Purpose?
Using your field trainers to their maximum potential starts with understanding the purpose they serve within your overall training program. Liz & Rachel highlight the ways field trainers can enhance the learning experience for new hires. Make sure to listen to our full episode with Dallas, "09 | The Do's & Don'ts of Field Training" Related Resources: Take the OnDemand Course: Developing a Field Training Playbook Join our TrainSmart Toolkit to access handouts such as: Developing a Field Training Playbook and Adult Learning Connect with us on LinkedIn: Guest, Dallas Shults Liz Cumby Rachel Medeiros About Cumby Consulting: Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
06:29
March 09, 2022
09 | The Do's & Don'ts of Field Training with Dallas Shults
To kick-off this months topic of field training, Liz interviews Dallas Shults to get his take on the qualities of a great field trainer and some of the lessons he's learned along the way. Share your thoughts with us on LinkedIn @lizcumby! Related Resources: Take the OnDemand Course: Developing a Field Training Playbook Join our TrainSmart Toolkit to access handouts such as: Developing a Field Training Playbook and Adult Learning Connect with us on LinkedIn: Guest, Dallas Shults   Liz Cumby Rachel Medeiros About Cumby Consulting: Our team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver with uncompromising standards of quality.
44:11
March 02, 2022
08 | Using Clinical Pearls in a Physician Training Environment
It's easy to overload physicians with all of the clinical data you have, but what - and when - is the best way to deliver that information? Liz & Rachel discuss some tips & tricks for using your clinical pearls in physician training.   Make sure to listen to our full episode with Dr. JJ Desai, "05 | Humility, Transparency, & Intelligence: the Core of Physician Training" Related Resources: Sign up for the Virtual Facilitation Bootcamp! Join our TrainSmart Toolkit to access the Virtual Facilitation Handout. Connect with us on LinkedIn: Guest, Dr. Arjun "JJ" Desai Liz Cumby Rachel Medeiros
10:01
February 23, 2022
07 | Facilitate Authentic Peer-to-Peer Physician Discussions
In this episode, Liz & Rachel dive into what it takes to facilitate peer-to-peer physician discussions, build rapport before training starts and keep engagement high throughout training.   Make sure to listen to our full episode with Dr. JJ Desai, "05 | Humility, Transparency, & Intelligence: the Core of Physician Training" Related Resources: Sign up for the Virtual Facilitation Bootcamp! Join our TrainSmart Toolkit to access the Virtual Facilitation Handout. Connect with us on LinkedIn: Guest, Dr. Arjun "JJ" Desai Liz Cumby Rachel Medeiros
09:27
February 16, 2022
06 | Keeping the Attention of a Busy Physician
What does it take to keep a busy physician's attention in order to conduct a worthwhile training? Liz & Rachel talk about reading the room, how to keep physicians engaged and some of the pearls and pitfalls they've seen.   Make sure to listen to our full episode with Dr. JJ Desai, "05 | Humility, Transparency, & Intelligence: the Core of Physician Training" Related Resources: Sign up for the Virtual Facilitation Bootcamp! Join our TrainSmart Toolkit to access the Virtual Facilitation Handout. Connect with us on LinkedIn: Guest, Dr. Arjun "JJ" Desai Liz Cumby Rachel Medeiros
11:14
February 09, 2022
05 | Humility, Transparency, & Intelligence: the Core of Physician Training with Dr. JJ Desai
In this episode, Liz interviews Dr. Arjun "JJ" Desai, anesthesiologist, Chief Strategy Officer, Stanford faculty and physician trainer, about best practices for training and engaging physicians. Dr. Desai shares his stories of physician training to demonstrate how humility, transparency, and intelligence impact the physician training process. Related Resources: Sign up for the Virtual Facilitation Bootcamp! Join our TrainSmart Toolkit to access the Virtual Facilitation Handout. Connect with us on LinkedIn: Guest, Dr. Arjun "JJ" Desai Liz Cumby Rachel Medeiros
34:20
February 02, 2022
04 | Virtual vs. In-Person Facilitation
This episode features Liz and Rachel sharing their thoughts on the differences between virtual and in-person facilitation, including what modalities they prefer and how they modify their facilitation styles based on modality. Show Notes: Join our TrainSmart Toolkit to access the Virtual Facilitation Checklist.
11:00
January 26, 2022
03 | Knowing Your Audience: The Key to Great Facilitation
This week Liz and Rachel discuss how truly knowing your audience is the key to great facilitation. Join them as they work through an empathy map to develop a deeper understanding of their audience. Show Notes: Join our TrainSmart Toolkit to access the empathy map tool.
07:02
January 19, 2022
02 | What Makes a Great Med Device Facilitator? Our Top 5
Liz and Rachel debrief their conversation with Emily & Chad by discussing their top 5 qualities of a great med device facilitator. Show Notes: Join our TrainSmart Toolkit to access the Virtual Engagement Tools document.
08:43
January 12, 2022
01 | The Qualities of a Great Med Device Facilitator with Emily Mirro & Chad Hamilton
In this episode, Liz interviews Emily Mirro and Chad Hamilton from NeuroPace on the qualities of a great med device facilitator. Chad brings his expertise with sales field rep training, while Emily brings her experience in clinical education.
40:30
January 05, 2022
TrainSmart Trailer
The TrainSmart: Medical Device Educators’ Podcast is for anyone who trains medical device reps, physicians and healthcare professionals. Discover how you can level up your training strategy creation, content development, facilitation, and assessments. We are focused on raising the training game away from a one-time meeting planning event to a career-long journey of learning. Join us for authentic conversations about med device training successes, failures and best practices.
00:52
November 18, 2021