Customer States...
By Customer States...
Customer States...Apr 19, 2024
The Hammer Has Dropped, Ali Gets a Bonus, and Routines/Habits.
Join Jake, Mike, Ali, and Eric as they revel in the indescribable chaos, humor, humility, and humanity that the automotive industry can create. Jokes and tangents are speckled throughout this illustrious episode, as of course is tradition. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Used Up Cars, Jokes, and Pissed Off Customers.
Jake, Mike, Ali, and Eric had a great time laying down facts, jokes, tangents, and misinformation in this episode. Listen in and laugh along. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Manager For A Minute, Construction, and What Spark Plugs?
Jake, Mike, Ali, and Eric talk about a great many things including cars and jokes and maybe some other tangents. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
We Did Stuff, With Things, And Kevin.
Jake, Mike, Ali, Eric, and Kevin have a conversation about things and stuff. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
#SellTheBell, Male Nurses, and John Cena.
Jake, Mike, Ali, and Eric talk about Jake's first manager meeting, empathizing with Mike, movie references, bad timing, what happens when a new owner takes over a business, a sticky situation with recalls, the possible end of the #SellTheBell, the demise of Mike's phone, and of course an extreme number of tangents. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
PEMDAS, Green Crayons, and Appreciated Sunrise Photos.
Jake, Mike, Ali, and Eric talk about the shape of the letter "C", being prioritized within the industry, promotions and pay increases, internal struggles, bad apologies, a horrible Mazda recall, a clutch pedal that is "too hard", rodent damage, guided fault findings and charge backs, management/corporate operations, and of course, many tangents and jokes! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
That's Not My Job, Gay Mechanics - No Need to Sashay Away, and There's a Bee?!
In this episode Jake, Mike, Ali, and Eric talk about scratching both itches, getting caught vaping, vehicle weight ratings (fun topic), the elderly and technology, horrible Extended Service Plans customer service experiences, and the ever-famous passive-aggressive statement "let me Google it for you", and also an extreme number of tangents with a few jokes splashed in here and there. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
I Didn't Even Feel It Back There, Beetle Relocation, and Nothing a Pizza Party Can't Fix.
In our "fiscal year" ending episode Jake, Mike, Ali, and Eric discus New Years celebrations, EOM/EOY frustrations, a Holiday Potluck/Party miracle, Eric becomes a boss yet still has unfinished projects, stop blocks, a sparky Mach-E customer, and the two-week vacation tech hotline enjoyed while we were still working... Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Holiday Gift Exchange, Help Somebody, and A Little Manic.
In this festive episode Jake, Mike, Ali, and Eric talk about how a little recognition goes a long way, more movies Ali hasn't seen, Jake makes his Mom cry, a visit from the Sheriff, and of course our annual holiday gift exchange. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Phone Answerers, Eric Gets Covered in Fluids, and Why Won't It Go Down?!
Jake, Mike, Ali, and Eric use many confusing acronyms, talk about trying to convert bad surveys from entitled customers, the importance of using cooling system vacuum bleeders, a back-ordered battery "fix", transmission issues, employee shortages compounded by Mike not knowing how to use a phone, when a dealer performs a repair improperly, and of course a large number of tangents. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Auto Locking Cars, Idiots, and The Elderly with Technology.
Jake, Mike, Ali, and Eric start right off the bat with tons of tangents, a corporate takeover update, intense discussions of Over-The-Air updates, rodent repellents, Mazda issues, and "it'll catch on fire". Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Starfish The Bed, Bomb Squad, and Things That Are Dumb.
In our fully staffed episode, Jake, Mike, Ali, and Eric talk about the importance of being fully staffed, the ups and downs of the automotive industry, being careful what you wish for, utilizing your Dealer Management System effectively, parts shortages, alone time, how lack of communication affects everyone, and an update on Eric's personal F-150. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Little Diddies, Work HORSE, and I Bet You Do.
With Ali at a Swift event, Jake, Mike, and Eric bring you tales of aggressive former employees, grape smugglers, cross walk oopsies, customers who think they own the place, strong handshakes, equestrian talk, getting hit by a car, reads on the new GM, how the grass isn't always greener (redux ft. Listener Mail), "I'm a good noodle", the importance of not answering your phone after hours, tangents, and another Listener Mail! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Missed Connections, Call The Police, and Two Weeks.
Jake, Mike, Ali, and Eric talk about horrible tech hotline advice, employee appreciation days, improper cable usage, Mike makes a "house" call, how the customer always blames service for everything, difficult to diagnose oil leaks, odd pay dates, "it's going to be me", jokes, tangents, and a brand-new Listener Mail! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
B&E+A, Zombies, and No Car Washes.
Jake, Mike, Ali, and Eric can't control their laughter in this episode. With right off the bat tangents, stories of being passed up again, failed jokes, Australian ex-firemen tow truck drivers, several updates on Jake and Ali's new owners, a nice young fellow at 6am, and some mistakes made by new lubies, this episode will be sure to have you in stiches! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Justice Brothers, Customers Know Better, and Travis Farris.
Sit back, relax, and enjoy as Jake, Mike, Ali, Eric, and special guest and official sponsor Travis Farris break down the incredible life of dealership employees. With many relatable subjects such as stress, anger, money, backordered parts, incompetent employees, etc., you're sure to get a kick out of this special episode! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Sun Squiggles, Mazda Repair Man, and Dealing With Fans.
Jake, Mike, Ali, and Eric discuss the pros and cons of taking vacations, if a one finger manicure is better than a five finger death punch, transitioning owners, radio voices, the "Murder Bathroom", how many things we AREN'T sponsored by, Starbucks orders, many jokes and tangents, and Listener Mail! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Don't Get Them Twisted, The Little Mermaid, and Brayden.
In our most heavily edited episode ever, Jake, Mike, Ali, and Eric address a major sell out, Eric's flat tire saga, the Podcast Multiverse, the importance of going to the gym, Eric spills the tea about the dealership that shall not be named, the importance of good management, appointment times, and of course many tangents and jokes! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Teletubbies, Super Glue, and Eric Gets a Red Card.
Jake, Mike, Ali, and Eric discus Tinky Winky Covers, aliens, a heated working environment, a big shout out to Travis Farris, the importance of "if you break something, say something", standing up for yourself, an update on Eric's new job, a cherry RX-7, customers trying to pull a fast one, and of course many tangents and jokes! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Bathroom Snacks, Get The Canary, and Eric's Bombshell.
Interrupted by special guest Keir's arrival, Jake, Mike, Ali, and Eric talk about how Ali got peed on by a squirrel, inheriting shit jobs, a confusing California Highway Patrol repair, jokes about submarines, weak links in the chain, being Service Manager for a week, Mike learns things live on the air, killing a rental, being a new employee - again, a visit from the BAR, and lots of other stuff and things. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Fake Pockets, Lipstick on a Pig, and Dolly Parton.
Jake, Mike, Ali, and Eric bring up topics such as conspiracy theorists' customers, the importance of understanding survey questions, angry senior discounts, a car crash at the Automall, janitors or lack thereof, "Shit In, Shit Out" -a brief look into used-up car departments, porters and hourly employees, when being good at charades pays off, tons of tangents and jokes, and new Listener Mail! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Not Todaaahhh, Used Cars, and Margot Robbie.
Mike, Ali, and Eric talk about using your tools, urgent frozen yogurt, why not to take days off, mustaches, a stricken Lightning, too much transportation damage, flea market finds, the used car department, PZEV warranty coverage, concerts, and a few jokes. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
I've Never Seen His Eyes, Not A Liar Per Se, and You Can't Fix Stupid.
Jake, Mike and Eric talk about vampires and werewolves, three Service Managers in six months, loud exhausts, Jake's prehistoric dealership, a broken parts washer conversation, how you can't fix stupid, the importance of NO ONE WORKS FOR FREE, smog shop oversights, the ol' sales switcheroo, hanging up the wrenches in your 30's, a shout out, many more stuff and things, and of course Listener Mail! Check us out on Spotify, Apple Podcasts, Google Cast, iHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Friggin' Salespeople, Un-Safety Features, and Put The Effort In.
After a stress filled week, Jake, Mike, Ali, and Eric talk about auto-emailers upsetting customers, people's opinions and why they should be kept to themselves (allegedly), a sale's induced trailer hitch installation fiasco, customers asking for weird things, possibly the last Transit van update from Eric, a Mobile Service update from Mike, the importance of CYA with insurance companies, Eric's service visit with Jake, communication issues, interruptions from Koa, and a couple good jokes but also a lot of bad ones... PSA: Work to learn, learn to work. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Debbie: The 2nd Coming, Reading The Room, and Your Mom.
Jake, Mike, Ali, and Eric talk about how not to greet a customer, ridiculous aftermarket warranty companies and their policies, "tuck it or tear it" Mazda repairs, a few broken spark plugs, Ali's transportation damage claim, a Volkswagen ID.4 recall debacle, a lack of power at the auto mall, Eric's fancy Toyota finally gets fixed, and the importance of answering the phone. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com and a special thank you to Calm Moment for sponsoring this episode.
Upsetti Spaghetti, American vs Canadian Measurements, and "Fabulous" Oil.
Jake, Mike, Ali, Eric, and special guest Norman Glazier laugh about new Mazda recalls, fancy Canadian F-150s, melty snow, how all sales staff everywhere are liars, modified Ford Ranger differential issues, back up camera complaints, a company BBQ missing some trees, Hellcat drivers in Los Angeles traffic, arguments with your boss's boss, Eric's 11 year old tires, Ali gets screwed by a new district service manager, offsite versus onsite warranty administrators, and of course many many many jokes! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Trickle Down F-ery, Inflation Failure, and "Cat Recycling" in Alberta.
"Customers are allowed to make bad decisions, and I'm allowed to charge them to do it a second time." - Norman Glazier. Jake, Mike, Ali, Eric, and special guest Norman Glazier have a wild time with topics such as math and conversions, Certified Pre-Owned warranties, analog versus digital gas pedals, yet another Transit van story, a broken engine, airline experiences, uninformed Mazda employees, A/C concerns on new cars, the broken engine guy mystery, lots of jokes, and Listener Mail! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com Thank you to Calm Moment for supporting the show!
Lepricorns, Snickers, and A Pizza Royale.
This week Jake, Mike, Ali, and Eric blabber about fighting words, unpopular opinions, clearing monitors, an overheating F-150, guessing labor times, dealing with insurance adjusters, multitasking, Mike's newest hat, training, the Edison truck update, our favorite candy bars, we precisely define what Mode 6 data is, and of course many jokes! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Two Guys in a Volvo, Lube Is Your Friend, and Everything Is Fine.
Jake, Mike, Ali, and Eric talk about awkward engagements with your General Manager, chasing misfires and The Never-Ending Raptor, vehicles consuming oil, the "I have a guy" complex, accidents at work, putting fuel in your vehicle, updating scan tools and outside diagnostics, accents, jokes, and how Lexus is just a fancy Toyota. Oh, and many tangents! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Karen's Focus, Used Up Cars, and a Turd in the Punch Bowl.
Jake, Mike, Ali, and Eric invite you to pull up a beverage and laugh about a big oopsie, ideas for dealership-based reality TV shows, Crowning achievements, quality control, stop sale recalls, how approved is approved, miscommunications, tire shop antics, how much CAN you write off?, parts availability, and of course, tangents right out of the gate. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Walter White-ing In A Loaner, Avoiding Confrontations, and Big Sticks.
Mike, Ali, and Eric get caught up after a week off with tales of new F150 problems, wood-wind woes, a viral video gone wrong, wheel debacles, a Mobile Service mistake, ignoring rental agreement contracts, discussing pay amongst employees and asking for a raise, not harassing Jake while he's at home sick, some interesting expressions, a few jokes, and many interruptions from Koa. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Train-Gone, Not My Problem, and A Stolen Gator.
Jake, Mike, Ali, and Eric have a great time talking about dump trucks, the 7 Deadly Sins of American Highways, clearing the service drive at night, getting T-boned by a Fusion, more incorrect parts, a potential new segment called "Things You See During Mobile Service", Eric saves the day, a Mazda self-audit, and of course joke time with Madame Montenegro. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Getting Lei'd, Asking For a Raise, and Norm's Mass Exodus.
Jake, Mike, Ali, Eric, and special guest Norman Glazier discuss the new Mazda CX-90, electric vehicle logistics and usage, a very smelly customer, dealing with insurance adjusters, nightmare workplaces, management not having your back, employee reviews, and how to not fall into a rut of abuse. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Warranty Analogy, It's Ma'am!, and Let Me Tell You Why.
Tangents and banter filled as usual, Jake, Mike, Ali, and Eric guide you through their past week of mayhem including stories of when you "think" you know what you're doing, paying attention in the shop, survey scores, turkey calls resulting in a broken Ali, interior water leak nightmares, a new Mazda, eating Sushi, rotating techs, a couple conversations about sand, a few Game Of Thrones references, shop meetings, and following the rules 100% of the time. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Embrace The Suck, Justice Brothers Products, and Entitled Customers.
Jake, Mike, Ali, and Eric talk about getting the shakes, updating customers, punch times, little red men, Jake's typical day, turning your wipers down, automatic headlights, a parasitic draw claim, how the job isn't done until the vehicle leaves the shop, a Mazda Field Service Engineer story, and lots of hand farts. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
A Passive Aggressive Ass Chewing, Gila Monsters, and Soaking The Couch.
Welcome to Season Three! Jake, Mike, Ali, and Eric wrap up the holidays, lament about working on rust bucket vehicles, we get an update on Eric's Transit van's including a Block Tease, we learn how amazing Ford warranty is, have a few "ever since ya..." stories, talk Mazda buy back, discuss how customers are not technicians, we hear about an unfortunate series of events, and of course many tangents, some of which are educational. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
End of Year, PTA Bath, and the Mentally Ill.
Happy New Years! With Eric absent due to being under the weather, Jake, Mike, Ali, and Kevin talk about an ideal world where Service Advisors are replaced by iPads, a flooded office, doing the Heimlich, shop workflow or lack thereof, semantics, mobile service, some spicy chips, and of course many tangents! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Happy Holidays, Come for The Podcast, and Stay for The Tangents.
In this festive episode, Jake (happy birthday), Mike, Ali, and Eric jingle the bells, complain about wild customers and their equally wild concerns, Eric's near-death experience, sexual harassment training, driving like a peasant without cruise control, our favorite Christmas movies, the woes of being a working shop foreman, recalls and reprogramming, birddogs, YouTube bakers, a special holiday gift from Ford, and many many tangents. Thank you for hooch Travis Farris! And as, please drink responsibly. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
The Warranty Hammer of Justice, Software Updates, and Topical Creams.
Jake, Mike, Ali, and Eric bring you topics such as new Mobile Service Vans, video multipoint inspections, updates to multiple ongoing projects, and an absolute ton of tangents and tomfoolery. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Will's Redemption, Dirty Rotten Slackers, and Bitter Betty.
With Jake out sick, Mike, Ali, Eric, and special return guest Will Tomczak laugh about archaic dealership technology, mechanic 101, how CHRISTIAN SHOULD DO HIS JOB!, warranty administrator relationships, shop meetings, high octane situations, body shop project update, missed diagnoses and having to pick up the slack, stupid cost cap tools, and a very special Listener Mail! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Choosing The Parts Life, Blame It On The Apprentice, and Trail Fix.
Jake, Mike, Ali, Eric, and special guest Tommy De La Cruz talk about molding new employees, how to blame everything on your apprentice, processes, uneducated customers, a "sexist" advisor, intergalactic backorder parts, a follow up on VW diagnosis time discrepancies, the team environment, guessing ages, venting about work, fresh moldable employees, the Transit engine update, car graveyards, and many horrible jokes. Special shout out to Sydney and Emily aka Laverne and Shirley! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Too Marinated, A Horse, and What Tangent?
Gobble Gobble! In this festive episode Jake, Mike, Ali, and Eric give thanks for a very special mystery drink from a customer and talk about being in the "top percentile", rodent repellent devices, getting the wrong engine, how you can't make money if you don't have parts, a scare on the drive, clocking overtime versus being efficient, modified exhausts, clearing your bay, selling tires, programming nightmares, and a few jokes from Jake and Eric. Oh, and tangents galore! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Separating Hoods, HIT BBQ, and "I've Never Seen This Before".
Jake, Mike, Ali, and Eric talk about how TSBs do not dictate warranty, customers who take their own cars apart, when brakes and broken, buy back processes and Lemon Law, a warranty truck engine, "hamburbers", alliterations, alternative transportation claims, no cap, and a very special Listener Mail! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Smiling Mixologist, It's a Lemon!, and Half a White Claw.
Hot Dogs and Onions, Shop Drama, and Nope!
Jake, Mike, Ali, and Eric talk about "unsafe" working conditions, ultimate pranks, Pumpkin Spiced things, glizzies, how you gotta pay to play, customer perception, why it's important to stay in your lane, value for cost of service, customer perception, consent, being certified and thrown to the wolves, pedestrians struck by customers, podcast structure, and Mike gets knocked out. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Spilled Drinks, 7 Miles of Liability, and a Ford GT.
In this week's episode, Jake, Mike, Ali, and Eric talk about inside jokes like "George Co'stand'za", Jake actually being busy, tool trucks, happy retirement parties and the inclusion of pizza, rockslides, downed phone lines and corrupt files, driving expensive cars, and of course many tangents! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Scooter My Daisy Head, Playing The System, and Eric's Jokes.
In this amazing episode, Jake, Mike, Ali, Eric, and special guest Omar discuss the elderly, nighttime butterflies and how they move weird, dodging tool bills, the blame game, popular musical references, one time use parts, warranty claims, the Swedish Chef, one nightstand baby, core returns, and of course a few tangents. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Measuring Things, Wrench Wenches, and Tangents.
Enjoy another great time with Jake, Mike, Ali, and Eric as they talk about tooth fairies, Matco and Milwaukee, full moons, Harry Potter references, Final Destination, Miata owners getting plowed in the rear, Mike sells a car, lunch sandwiches or lack thereof, synchronicity, new processes, overtime, and many more tangents! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Best Of: Season Two
Please enjoy Best Of: Season Two of Customer States... Podcast! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com
Crocheting Pumpkins, Pasta, and Jake Gets Taken.
Jake the "Fidget Spinner", Mike, Ali, and Eric bring up topics such as techs at school, warranty happy customers, attempting to duplicating intermittent noises, marketing and advertising, broken teeth, new tech updates, transportation damage, how amazing Ford warranty is, how customers get "warranty happy", and Eric and Jake share some jokes. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com