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CX Solution Source - The Podcast

CX Solution Source - The Podcast

By CX Partner Source
The CX Solution Source network includes a diverse range of options for our clients, fully vetted, and personally matched to deliver excellent experiences and business outcomes.

The partner spotlight is about highlighting what you need to know to find your "best fit" contact center, outsourcing partner. We sit down with the experts and ask the big questions about available locations, specialties, and various work cultures, and consumer details.
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Where to listen
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Google Podcasts

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Pocket Casts

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RadioPublic

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Spotify

workplace culture: are companies living up to what they say?…. and a baseball to the head with Jonathan Keane, CO-founder and CEO of CustomerHD
Jonathan and Tom discuss workplace culture in the industry - are companies really living up to that standard or using it as a nice tagline? We learn about CustomerHD's commitment to fostering an authentic workplace environment and even hear a personal story from Jon about a near-death experience in a baseball stadium that led to national news coverage…. Listen now. www.cxpartnersource.com  www.customerhd.com 
18:36
July 14, 2021
what's important in a BPO partnership? - with Scott Newman, CEO of Transparent BPO
Today we are interviewing Scott Newman, CEO of Transparent BPO to discuss the importance of genuine BPO partnerships. Scott touches on the importance of workplace culture and understanding the client. Transparent BPO is the largest employer in the nearshore Belize market. 
18:50
June 10, 2021