DEALER TALK

Owen Moon - Strategies for 2019

An episode of DEALER TALK

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By Herb Anderson & Erik Nelson
The podcast designed to bring today's insights to automotive retail professionals from the people who are LIVING it day in and out!
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Arthur Castillo - Guest Takeover Episode!
Join Arthur Castillo as he takes on the Dealer Talk show for the entire episode! During this episode Arthur sits down with the hosts of the Dealer Talk Podcast Erik Nelson and Herb Anderson to talk in depth about the show, the industry, and get their take on the future.  This was the first automotive podcast I listened to, and I just had the pleasure of hosting it! Talk about a warm welcome to the automotive industry.  For this opportunity, my focus was to learn more about the hosts of the podcast, hear them share key takeaways from previous episodes and how they are looking to incorporate them in their day to day world, both from within a dealership and from an external marketing perspective.  Make sure to tune in for some great tactical advice on what our hosts would do if they were tasked with turning around a store in a short amount of time!  Here is how you can connect with Arthur:  LinkedIn:  linkedin.com/in/arthurcastillobiz Mobile is 519.722.4194 Email acastillo@motoinsight.com Also, don’t forget to check us out at our website and on the following  platforms:  Website: www.dealertalk.biz    Facebook: https://www.facebook.com/Dealertalk/   Instagram : @dealertalk YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber  twitter: @talkdealer  Thank you for tuning in and as usual we will TALK later! 
55:56
May 9, 2019
Herb Anderson - Season 2 Recap!
Join me for the a recap of Season 2 as well as look ahead to future of the Dealer Talk Podcast.  Also, don’t forget to check us out at our website and on the following  platforms:  Website: www.dealertalk.biz   Facebook: https://www.facebook.com/Dealertalk/  Instagram : @dealertalk YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber  twitter: @talkdealer  Thank you for tuning in and as usual we will TALK later… 
24:32
April 18, 2019
Edward French - The Future of The Industry
Join me and Erik as we sit down with no other than Edward French to talk about the industry. I had the privilege of meeting Mr. French in person at a conference back in 2015 and ever since then I have been a fan following his content on social media. During this episode we cover many aspects of the industry including the concept that Ed coins as Melting ICE which refers to how you should look at your  used car inventory.  We also spend some time discussing the future of the industry and we get Ed's perspective on some of the new technologies like Digital Retailing and the delivery concept where customers can get there vehicles delivered with no physical interaction at the Dealership.  I could not think of a better way to end this season then with this amazing conversation and having someone of Ed's background on the show to give us his insights and just talk openly on where he sees the future and most importantly what we can do to stay ahead of the curve!  Here is how you can connect with Ed:  LinkedIn:  linkedin.com/in/edward-french-a913a18  Email: autoprofitllc@gmail.com  Mobile:  812-327-2006   Website:  autoprofitllc.com    Also, don’t forget to check us out at our website and on the following  platforms:  Website: www.dealertalk.biz   Facebook: https://www.facebook.com/Dealertalk/  Instagram : @dealertalk YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber  twitter: @talkdealer     Thank you for tuning in and as usual we will TALK later!    
40:40
March 31, 2019
Dimitri Tsilis - Let’s Go to the Auction!
In this week’s episode we are taking a deep dive into the Auction, why are prices out of whack, how can you leverage the inventory that exist between markets in today's digital world, and how you can get an advantage when it comes to either buying or selling a vehicle!      Erik and I sit down with Dimitri Tsilis to talk about this topic and most importantly to get a peek behind the curtain and offer you, the listeners, some insights and tips on some of the ways you can get the upper hand by leveraging the technology that is available to you.      I was listening to the episode today during production and I was very excited because Dimitri shares some strategies that you can implement for FREE at your Dealership and really believe there will be some AHA! moments on this deal...     Here is how you can connect with Dimitri:  LinkedIn: linkedin.com/in/dimitri-tsilis-83762426  Email: dimitri.tsilis@gmail.com Mobile: 801.243.6047     Also, don’t forget to check us out at our website and on the following  platforms:  Website: www.dealertalk.biz   Facebook: https://www.facebook.com/Dealertalk/  Instagram : @dealertalk YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber  twitter: @talkdealer    Thank you for tuning in and as usual we will TALK later! 
47:18
March 20, 2019
Sean Kelley (Part 2) - Let's Implement...But Who Is Accountable?
Season 2 is FLYING BY! I can't believe that we are getting close to the end of another season already but we still have some great conversations left and I am very excited to share them with all the listeners.  During this week's episode we had to have this guest back because he was the perfect person to have this conversation with. Sean Kelley A.K.A the Car Biz Coach, breaks it down for this deal and gives us a lot of valuable insights into who is really accountable and how that needs to be structured in order to have the best results. We also talk about the vendor accountability and we even get into coaching and some best practices that you won't want to miss out on!  I had the pleasure of spending a day with the Car Biz Coach recently and I learned a lot in particular the difference between training and coaching and how one is designed to help you practice your skill set and the other is designed to help you grow!  Sean is a true professional and is on a mission to bring coaching to Car Biz.  Here is how you can reach Sean: LinkedIn:  linkedin.com/in/sean-kelley-thecarbizcoach  Email:  sean@carmotivators.com  Mobile:  314.323.8234 Office:  1.888.921.0221   Twitter: Thecarbizcoach Also, don’t forget to check us out at our website and on the following  platforms:  Website: www.dealertalk.biz   Facebook: https://www.facebook.com/Dealertalk/  Instagram : @dealertalk YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber  twitter: @talkdealer  Thank you for tuning in and as usual we will TALK later! 
49:42
March 12, 2019
Mat Koenig - Rockstar Events
Join Erik and myself as we sit down with one of the Founders of the Rockstar Events formally known as the Rockstar Auto Conference. Mat Koenig , author, key note speaker, and founder sits down with us to talk about the history of their unique event and the evolution of it.   Mat is a veteran of the industry with over 20 years in the BIZ and  a very impressive background and trajectory working with some of the bigger names in the industry including Edmunds and Cars.com and having retail hands on experience from sales to management as well as training and development within the Dealer.  I personally had a great experience at the event because I liked what it was all about and that was bringing VALUE to the industry. The format of the show was one that was easy and digestible which often times is not the case when there are multiple speakers on multiple stages. The set up at Rockstar Event allows the opportunity to consume the information from all the speakers and its done in a way that is high impact and EXTREMELY engaging!  Make sure to check this episode out for some insights on the event and also on the industry, lost of value on this episode so make sure to take some notes and share this episode with a friend that can benefit from the information!  Here is some additional information on the event and also how you can connect with Mat  Here is how you can get in touch with Mat  LinkedIn:  linkedin.com/in/matkoenig  Websites:    rockstarautoconference.com Mobile:    269.358.8844  Email:    mat@rockstarautoconference.com  Make sure to tune in to the PODCAST as well you can check it out here https://www.rockstarautoconference.com/podcast/  Also, don’t forget to check us out at our website and on the following  platforms:  Website: www.dealertalk.biz   Facebook: https://www.facebook.com/Dealertalk/  Instagram : @dealertalk YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber  twitter: @talkdealer  Thank you for tuning in and as usual we will TALK later! 
58:47
March 5, 2019
Owen Moon - Strategies for 2019
During this episode Erik and myself have a conversation with Owen Moon founder of Dealer Accelerator and Fixed Ops Digital where we try to uncover some of the best strategies for 2019.   The conversation took a turn to the Fixed Ops side of the house and I think for good reason. Service is quickly becoming a differentiator when it comes to generating not just revenue but also sales as well as creating a long term success strategy for your Dealership and so naturally we spent a lot of time talking about some of the ways that you can leverage that in the new year.   This is  a great conversation that covers some of the issues that exist today when it comes to marketing strategies and creating a balance between the front of the house and the service side.  Our guest, Mr. Owen Moon brings tons of insights on this topic as well as some of the strategies that he sees are working to get the most conversion from potential buyers and owners by delivering a better online experience!  This was a great conversation and very EXCITED to share this episode.  Here is how you can get in touch with Owen  LinkedIn:  linkedin.com/in/owen-moon  Websites:   FixedOpsDigital.com   Mobile:  605.376.0195  Email:   Owen@FixedOpsDigital.com.   Also, don’t forget to check us out at our website and on the following  platforms:  Website: www.dealertalk.biz   Facebook: https://www.facebook.com/Dealertalk/  Instagram : @dealertalk YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber  twitter: @talkdealer  Thank you for tuning in and as usual we will TALK later! 
45:01
February 26, 2019
Jay Jensen - The Sales Process Evolution
Join Erik and myself during this week’s episode where we go deep into the sales process and how it has or has not evolved. Our guest, Jay Jensen is a 30+ year veteran of the industry and he breaks it down! How has technology changed the way consumers purchase vehicles and are the sales strategies from the past still relevant today?  When we look at the current landscape there have been a lot of changes to the industry from technology, to data, and other factors that have created a necessity for improvements in the sales process mainly because of the need of a transparent sales experience. Potential buyers in today’s environment are far more educated then ever before and when we take into consideration that most buyers are visiting 1.5 dealerships before making a purchase every single opportunity is critically important.  What is sales in its most basic form and in particular how can we adjust to the current times within the industry to enhance the experience for the potential buyers and remove the obstacles they have in order to convert them into an owner of your brand at your store!   Very excited to share Jay’s perspectives on this topic and to have the opportunity to have this conversation on the show… Here is how you can get in touch with Jay:  LinkedIn: linkedin.com/in/jay-jensen-45b88686   Email: jjdudejensen@hotmail.com  Phone:  605-351-8173  Also, don’t forget to check us out at our website and on the following  platforms:  Website: www.dealertalk.biz   Facebook: https://www.facebook.com/Dealertalk/  Instagram : @dealertalk YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber  twitter: @talkdealer  Thank you for tuning in and as usual we will TALK later! 
39:46
February 21, 2019
Anna Young - The Power of Video Engagement
Join Erik and myself as we review a new piece of technology and this one is all about video. The thing I personally like about video is that it is by far the quickest way for humans to build rapport and connect with one another. I truly believe that video will continue to grow in the years to come as one of if not THE preferred method of contact.  Anna Young joins us in this conversation to unveil this platform but we are mainly talking about the WHY, why is this platform one that could help Dealers bridge the gap between the purchase and the potential buyer. We also talk about the benefits and here is where our guest extensive experience in the automotive industry shines and provides tremendous insights into some of the issues that we see today and how these issues can be “deal killers” before the potential buyer ever steps foot into your Dealership.  How is your current digital experience? Are you 100% confident that the potential buyer, who by the way only visits 1.5 stores before buying, is getting the experience they truly want prior to their visit? If not, then you need to checkout this episode and buckle up because we are going on a ride uncovering some of the main issues that customers are facing today and more importantly how you can prevent these from happening at your store….HERE WE GO!  Here is how you can get in touch with Anna:  LinkedIn: linkedin.com/in/anna-young-8b818234 Email:  anna@oktium.com  Website: oktium.com    Automotive landing page:  cars.oktium.com  Also, don’t forget to check us out at our website and on the following  platforms:  Website: www.dealertalk.biz   Facebook: https://www.facebook.com/Dealertalk/  Instagram : @dealertalk YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber  twitter: @talkdealer  Thank you for tuning in and as usual we will TALK later! 
46:18
February 13, 2019
Robert Sebestyen - Making Process Awesome
Join Erik and myself on this process oriented conversation. Our guest, Robert Sebestyen truly delivers a ton of valuable insights on this topic and brings a fresh perspective to some of the ways that processes can bring both the sales and service side of the house together to deliver a better experience to the buyers and owners!  One of my favorite quotes by W. Edward Deming, says that if you cannot describe what you’re doing as a process you don’t know what you’re doing and I really believe in that. When you consider what goes on in the dealership from selling to servicing a vehicle after the fact, having a set road map on how to get from point A to point B is crucial to offering consistency and building a true differentiator in your market.  During this session we uncover the value of having a process even if it’s not a good one versus not having one at all or as we debate thinking that you don’t have one, because whether you think you do or don’t a choice is always being made.  Make sure to tune in and uncover some of the nuggets on this deal…  Here is how you can get in touch with Robert:  LinkedIn: linkedin.com/in/robert-sebestyen-81a539119   Email: robert@gravitationalbusiness.com  Twitter: juliussewclean  Phone (843)345-6172 Website: gravitationalbusiness.com    Also, don’t forget to check us out at our website and on the following  platforms:  Website: www.dealertalk.biz   Facebook: https://www.facebook.com/Dealertalk/  Instagram : @dealertalk YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber  twitter: @talkdealer  Thank you for tuning in and as usual we will TALK later! 
38:20
February 5, 2019
Tim Stockwell - Service Issues of Today
Join me on this episode ALL ABOUT Fixed Operations. My guest Mr. Tim Stockwell is a veteran of the industry with a long career working for brands like Toyota and Group 1. During this episode we tackle some of the industries bigger issues and try to offer some insights that you can benefit from.  Fixed Operations is my personal favorite topic as I started my professional career in this vertical and I also believe that it is the most effective long term success strategy for any dealership yet it’s very misunderstood as a whole.  During this episode we talk about the differences between small and large service departments. We tackle the issue of tech shortage and some of the ways you can overcome this crisis as well as create a long term strategy that you can use to keep an ongoing funnel. We talk about the discord that exist between the sales side of the house and how we can create a bridge to bring both departments together. We even get into a conversation on the future where driver-less cars and kiosk might be a real consideration of what the service landscape will look like!  Make sure to tune in, grab a pen and paper and take some notes on this one!  Here is how you can get in touch with Tim:  LinkedIn: linkedin.com/in/tim-stockwell-08ab9a47  Email: tstockwell450@gmail.com  Phone 916.340.4920 Also, don’t forget to check us out at our website and on the following  platforms:  Website: www.dealertalk.biz   Facebook: https://www.facebook.com/Dealertalk/  Instagram : @dealertalk YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber  twitter: @talkdealer  Thank you for tuning in and as usual we will TALK later! 
34:25
January 30, 2019
Tim Rowe - The Data Conversation
Join Erik and Myself on this conversation around data at the Dealership level. Tim Rowe joins us with some amazing insights on this powerful topic. In this episode we are covering best practices to some of the pitfalls that Dealers tend to fall into in the landscape of today were there is so much information that it is unclear what we should be paying attention to and what is fluff!   During this session we cover some of the bigger data topics including SEO & SEM, we talked about conversion and attribution, we talk about websites, Direct Mail, third party sites and we even get into the Social Media side and some of trends we are noticing in those platforms!   This is an awesome episode filled with tons of takeaways that you can utilize in your day to day and if you are trying to make sense of the data cluster at your store.   Here is how you can reach Tim: LinkedIn: linkedin.com/in/troweactual   Phone: (908) 246-3201   Email: Timothy.N.Rowe@gmail.com   Instagram: @troweactual   Also, don’t forget to check us out at our website and on the following  platforms:  Website: www.dealertalk.biz   Facebook: https://www.facebook.com/Dealertalk/  Instagram : @dealertalk YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber  twitter: @talkdealer  Thank you for tuning in and as usual we will TALK later! 
45:21
January 22, 2019
Sean Welsh - The Trade-In Process in the Digital Age
 Join Erik and myself for this episode with the one and only, Mr. Rock Star himself, Sean Welsh were we talk about the Trade-In process in the digital landscape we have today. How much has the trade-in process changed? Are the digital tools available today helping dealers close the gap and build trust with consumers or are they enhancing the issues that exist with this process? Also we talk about the value and how the leads are moved through the funnel.  This is a great conversation with some thought provoking insights from our guest who NEVER disappoints and always brings relevant takeaways.  The trade-in is one of those areas that I personally find is at an interesting place in today’s market were the old processes are no longer applicable because of the fact that we are in an efficient marketplace but the technologies available to help with transparency are not fully up to par with purchasing behaviors and so I am glad to have this opportunity to TALK about it and attempt to add some value to you the listeners.  If you already have not had a chance to meet Sean and consume his content you need to get on that ASAP as you will definitely be in for a treat!  Here is how you can connect with Sean:  LinkedIn:  linkedin.com/in/seanwelshcbdb   Website:  carbizdonebetter.com    Mobile:  262-278-0157  Email:  carbizdonebetter@gmail.com  Twitter: cbizdonebetter Checkout Sean’s Podcast, "5 Minutes With Sean":   https://www.youtube.com/playlist?list=PLYe6i7BhaLs7oGwoyHKiFCQTWBVmv2ABz  Also, don’t forget to check us out at our website and on the following  platforms:  Website: www.dealertalk.biz   Facebook: https://www.facebook.com/Dealertalk/  Instagram : @dealertalk YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber  twitter: @talkdealer  Thank you for tuning in and as usual we will TALK later! 
48:05
January 16, 2019
Stacy James Fry - New Technology "Smart Bots" Impact to the Automotive Industry
Join Erik and myself on a conversation regarding "Smart Bots" and the potential impact to the Auto industry. During this session we have an in-depth conversation with Stacy James Fry one of the innovators of streaming technology which is responsible for the rise of Netflix! We dive deep on this technology, what it is, what the potential downsides are, and most importantly how it can help YOU sell more vehicles and connect with more buyers.  Technology is evolving quickly in all industries and the businesses who adopt early will have an advantage not just in testing potential avenues to generate more business but capitalizing on the lag between adoption and utilization from their competitors.  Make sure to tune in on this episode to learn more about what "Smart Bots" are and the impact they can have for the industry!  Here is how you can connect with Stacy:  LinkedIn: linkedin.com/in/stacyjamesfry  Email: stacyjames@mayamediafilms.com  Phone: 403-968-8549  Also, don’t forget to check us out at our website and on the following  platforms:  Website: www.dealertalk.biz   Facebook: https://www.facebook.com/Dealertalk/  Instagram : @dealertalk YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber  twitter: @talkdealer  Thank you for tuning in and as usual we will TALK later! 
46:35
January 9, 2019
John Resurreccion - Content Creation in The Automotive Industry
 IT IS AWESOME TO BE BACK… During this episode Erik and myself have a conversation with John Resurreccion about Social Media and Content creation in the Automotive industry in today's landscape. It is such a knowledge filled discussion on how Social Media can impact not just the Dealership as a whole but the individuals by helping them connect with buyers!  We cover strategies, but we also look at what Social Media really is, the radio and TV Networks of the past, and how marketing has evolved to these platforms, where in today’s environment the individual has the control and the ability to create a personal Brand within their industry.   John, is a veteran of the industry who started his own company and now works with stores on developing content strategies as well as for the individual sales people to utilize the Social Media platforms available today to get more results.  He is the founder of the #sellingcarslikecandybar movement and has tons on content on Instagram, LinkedIn, Facebook, etc.   What an honor to have John on the show for a TALK on the value of Social Media and Content creation and what a great opportunity for individuals in the industry to learn how to get started and start building their BRAND!   Here is how you can reach John:   LinkedIn: linkedin.com/in/john-resurreccion-185074bb Mobile: 6198525162   Email: johnrex1482@gmail.com   Instagram: @sellingcarslikecandybars   Also, don’t forget to check us out at our website and on the following  platforms:  Website: www.dealertalk.biz   Facebook: https://www.facebook.com/Dealertalk/  Instagram : @dealertalk YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber  twitter: @talkdealer  Thank you for tuning in and as usual we will TALK later! 
44:31
January 1, 2019
David Cole - Extra Episode From Season 1
During this EXTRA episode Herb and Erik have a conversation with David Cole about the automotive industry. David is a veteran of the industry who was in the dealer for over 14 years in many different roles and currently works for Cox Automotive consulting with dealerships. David's insights on this episode are pure FIRE and he offers some thought provoking ideas on ways that Dealer's can get more in today's landscape. Make sure to checkout this episode for some practical advice you can put to use in your day to day! Here is how you can reach David Cole: LinkedIn: linkedin.com/in/david-cole-44a15120 Email: DColeVW1997@aol.com Phone: 661.388.8047 Thank you for tuning in and as usual we will TALK later...
46:02
November 20, 2018
Impromptu Episode – A Conversation On Fixed Operations
So Erik and myself met for a game golf today with Wido and decided afterwards we just could not pass up the opportunity to TALK shop! During this impromptu episode we discussed Fixed Operation as a whole including profitability impact, marketing, and the future of service in the automotive dealership environment. Wido has over 20 years of experience in Fixed Operations and is seasoned veteran who brings a lot of insights and practical advice to the conversation. Here is how you can reach Wido: LinkedIn: linkedin.com/in/wido-van-muyden-6b89aa9 Mobile: 775.513.353 Also, don’t forget to reach out to Erik and Herb on LinkedIn (for the time being) with your questions. Erik: linkedin.com/in/erik-r-nelson-899aa57b Herb: linkedin.com/in/herb-r-anderson-mba-503546b Thank you for tuning in and as usual we will TALK later… P.S. Apologies for the background noise, we did this deal live right after a game of golf!
25:28
November 4, 2018
Erik & Herb - FINAL Episode (Season 1 Recap)
Join Erik and Herb for this very special Season 1 recap! Thank you ALL for your support and your feedback. This Season flew by! Erik and Herb had a lot of fun TALKING about the Auto Industry and have learned a lot in the process as well as made some really valuable connections and friendships. Not only with the guest that have been on the show but all the support from listeners reaching out and connecting. In this FINAL episode of Season 1 Erik and Herb are recapping ALL the amazing guest and conversations they had on the show with the highlights from each one and their takeaways. Finally, a very specially thanks to all the guest that made time to come on and give their perspectives on the industry as well as some practical advice for the listeners. Erik and Herb are already working on Season 2 and are excited to introduce some new platforms where listeners can not only access the information but connect with them as well as share comments, feedback, and send in there questions! Thank you once again and as usual we will TALK later… Here is how you can reach Erik or Herb on LinkedIn (for the time being) Erik linkedin.com/in/erik-r-nelson-899aa57b Herb linkedin.com/in/herb-r-anderson-mba-503546b
48:58
October 28, 2018
Alan Dickie - A Conversation With The ACE-Man!
Join Herb on the season one closer with non-other than Alan Dickie A.K.A the Ace-Man! This gentlemen needs no introduction and I learned a ton from our conversation. Make sure to tune in on this one, there is a lot of VALUE BOMBS in this episode. During our conversation we covered an array of topics from salesmanship to marketing and social media impacts. If you’re taking ups in particular and are looking for some thought provoking perspective then you need to check this one out, for sure! To check out Alan's Selling Systems for an incredible advantage go here https://alan-dickie.mykajabi.com/ Here is how you can connect with Alan: LinkedIn: linkedin.com/in/alandickieace Website: alandickie.com Phone: 416.735.0597 Email: alandickie@alandickie.com Twitter: AlanDickieACE To send in your questions for Herb or Erik go to LinkedIn for the time being: Herb LinkedIn: linkedin.com/in/herb-r-anderson-mba-503546b Erik LinkedIn: linkedin.com/in/erik-r-nelson-899aa57b Thank you for tuning in and as usual we will TALK later...
36:31
October 18, 2018
Keith Theisen - "ROBUST" Strategies for the Car Business Today!
Such a jam-packed session with Keith Theisen! Tune in and join Erik and Herb as they have a conversation on the business as it stands today and some of the best practices in areas that a lot of dealerships can afford to pay a closer look. Keith is a veteran of the business who is currently working for Cox Automotive consulting with dealerships on a day to day basis. Because of his practical experience he brings a unique perspective that has a lot of insights and practical advice you can implement now! Tune in and be prepared for an experience. Also make sure to check out the inside joke, which became sort of the theme of the episode. All because I used the word ROBUST! Leave it up to Erik to set the tone... Here is how you can connect with Keith: LinkedIn: linkedin.com/in/improvement-instigator Email: Keith.Theisen@coxautoinc.com Also don’t forget to reach out to Erik and Herb with questions so that they can bring them up to the guest for some practical advice. Connect with them on LinkedIn for the time being: Herb LinkedIn: linkedin.com/in/herb-r-anderson-mba-503546b Erik LinkedIn: linkedin.com/in/erik-r-nelson-899aa57b Thank you for checking it out and as usual we will TALK later...
36:56
October 12, 2018
René Johnson - Tapping Into Your Personal Power to Generate Incredible Results!
Join Erik and Herb on this VALUE packed conversation with the Power Zone Coach! René is the author of Leaving Your Comfort Zone and CEO of Power Zone Coaching, which empowers business professionals and entrepreneurs to breakthrough to their "inner" leader and activate the magic in their Power Zones so they can achieve their business targets and make a greater difference in the world through their influence. Since René can remember, she felt called to a larger life purpose – the calling she now claims as an inspired leader and gifted empowerment coach. This episode brings a unique perspective on how you can achieve incredible results by connecting with your inner leader to get to the next level! As René points out leadership is a choice and once you make that choice you will impact your attitude which will impact your results! Make sure to tune in to this amazing conversation and discover what is possible for you! Don't forget to checkout the FREE assessment referenced in the show. You can do so here: www.plugyourpowerleaks.com For a copy of Rene's book go here: www.leavingyourcomfortzone.com Here is how you can connect with René: LinkedIn: linkedin.com/in/renesjohnson Website: powerzonecoach.com Facebook: facebook.com/powerzonecoach/ Phone: 602-875-8373 Email: rene@powerzonecoach.com Twitter: pzcoach Also, a quick shout out to Arthur Castillo, Anna Young, and Rudy T! Thank you for all the support. As mentioned in the episode reach out to Erik and Herb on LinkedIn (for the time being) with all your questions so that they can bring them up to the guest for further discussion! We would love to get you, the listeners, more involved and help get practical advise that you can implement in your day to day! Erik LinkedIn profile: linkedin.com/in/erik-r-nelson-899aa57b Herb LinkedIn profile: linkedin.com/in/herb-r-anderson-mba-503546b Thank you for tuning in and as usual we will TALK later...
42:57
October 5, 2018
Kim MacPherson - The Sell It Smart and Buy It Smart Philosophy
Join Erik and Herb on this FUN insight packed episode with THE ONE AND ONLY Kim MacPherson where we are breaking down sales and finance strategies! Kim has over 22 years of automotive sales, finance, and management experience with over a decade training automotive new and independent dealerships on how to professionally, profitably and ethically set up and optimize their less than perfect credit departments. Sell it Smart training was created to help people by teaching business professionals to listen to their customer's challenges and offer real solutions that solve their problems. P.S. Apologies for the excessive laughter but this was a very entertaining session. Thank you Kim! Here is how you reach Kim: LinkedIn: linkedin.com/in/kimberly-macpherson-a5047440 Website: sellitsmartcanada.ca Mobile: 1.902.818.1373 Email: kim@sellitsmartcanada.ca Twitter: KimMACTraining
30:38
September 28, 2018
Joseph Rosales - Tsunami of Change
During this episode Erik and Myself have the absolute privilege of having Joseph Rosales on the program. Joseph is a nationally known speaker, consultant and performance coach specializing in the development and optimization of Sales and Service Teams. As the founder and Senior Consultant for the Sales and Service Group for over 20 years he has worked with automotive dealerships throughout the United Sates to develop the strategies to optimize sales and service performance and provide the training and coaching programs to support those objectives. Joseph is the author of three books on the topics of sales, service and developing high performance sales teams, including his best-selling book titled; Customer Service is a Contact Sport™. A companion book: Sales is a Contact Sport will be out in early 2019. Here is how you can reach Joseph: LinkedIn: linkedin.com/in/josephrosales Website: thesalesandservicecoach.com Email: jrosales@thesalesandservicegroup.com Mobile: 609-760-9066
35:22
September 21, 2018
Ali Reda - From Car Salesman to Trusted Adviser
During this episode Erik and myself have the privilege of talking to Ali Reda the #1 sales consultant EVER! Ali started in business in 2001 at Bill Wink Chevrolet from 2001-2010 (GM closed this as part of their wine down program) He moved to Les Stanford Chevrolet Cadillac in June 2010 were he currently works at. Ali has led the zone for the past 5 years for Chevy. He was named #1 for Chevy and Cadillac nationally in 2017. The current record he holds is 1269 Chevy, 261 Cadillac and 52 used in 2017. Ali has also Co-authored a book titled “How To Sell 100 Cars A Month” which is available on Amazon and you can also download a FREE version here https://howtosell100cars.com/ Here is how you can reach Ali: LinkedIn: linkedin.com/in/ali-reda-9066945a Mobile: 313-408-0006 Email: ali_reda@lesstanford.com
40:49
September 16, 2018
Jeff Larsen - Taking Social Media to the Next Level
With over 18 years of proven auto sales experience, Jeff has held multiple roles in the industry, including being the top performer 50 of 58 months while on the sales floor, to managing the top Internet Department in the Billions organization, selling 1300+ vehicles online in 2013. Jeff has also held positions as Used Car Manager to General Manager in the 18 years of being in the automotive industry. His true passion though, is complete customer satisfaction and the opportunity to train and develop new sales people in the automotive business. Here is how you can reach Jeff: LinkedIn: linkedin.com/in/jeff-larsen-30654961 Mobile: 605.321.5757 Email: jeff.larsen@billionauto.com
30:23
September 15, 2018
Sean Kelley - Moving the Industry Forward
Prior to entering the car business, Sean believed leadership was the key to ensure his Special Operations team survive two combat zone deployments in Bosnia and Iraq. Sean Kelley #thecarbizcoach has since applied those same leadership principals to automotive management, and successfully lead dealers for a decade: lowering turnover, increasing profit, customer retention, satisfaction, and setting first time regional records. As the CEO of Car Motivators Sean works with dozens of dealers, and hundreds of sales managers across the country to achieve great results through their people and technology. Here is how you can connect with Sean: Email: sean@carmotivators.com Car Motivators Community: https://www.facebook.com/groups/coachingthecarbusiness/ LinkedIn: https://www.linkedin.com/in/sean-kelley-thecarbizcoach/ Blog https://carmotivators.com/blog/ Rockstar Conf Ticket Purchase Link: https://www.rockstarautoconference.com/?wpam_id=8 Digital Calednar: www.meetme.so/seankelley
46:12
September 8, 2018
Bill Schomburg - Is Data Dead in Automotive?
In today's episode Bill Schomburg shares his background and how that has translated into opportunities to help the automotive industry. His unique perspective in business has some great lessons that are very impactful and applicable in the industry. Make sure to tune in for some amazing insights! Here is how you can reach Bill: LinkedIn: linkedin.com/in/bschomburg-lottalk Phone: 217.306.2555 email: bill@lottalk.com Website: http://lottalk.com/consulting/ Thank you for tuning in and as always we will TALK later...
40:00
September 1, 2018
Noel Walsh - Conquer the Sale!
In today's episode we have the AMAZING Noel Walsh a 20 year veteran who has held many rolls in the automotive retail business including sales to currently owning a sales training company, NW&A, which helps dealers with creating the most effective sales force in the business! Noel brings some great insights on this episode to the sales aspect of the business talking about processes to vehicle trades and handling objections. This is straight FIRE, you dont want to miss it! Here is how you can reach Noel: LinkedIn: https://www.linkedin.com/in/noel-walsh-a4359713/ Phone:734.678.4502 email: noel@nwnasalestraining.com NW&A Website: https://www.nwnasalestraining.com/ Thank you for tuning in and as always we will TALK later...
34:38
August 25, 2018
Derek Stringer - How to Keep The Buyer In The Showroom
During this episode we talk to our very first guest Mr. Derek Stringer, a 20 year veteran of the automotive retail business. He is currently a GSM for an Auto Group in Saint George, Utah. He is also the founder of Auto Soft Apps where he offers solutions based on his many years in the business and the "pain points" he has recognized during this time. - - Here is how you can reach Derek: www.torequestapp.com Phone: 844.424.APPS(2777) - - Thank you so much for tuning in and we will TALK later!
33:28
August 18, 2018
Introduction to Dealer Talk
WELCOME to the very first episode of Dealer Talk! the PODCAST created to talk about the automotive industry by people who are IN IT and doing the work. The goal of this show is to bring perspectives and insights to this amazing industry from the people doing the work. The format for this show is an open forum and discussion with people that are in the business from sales professionals to management and anybody that is doing the work day in and out. For more information from the Hosts of the show check us out on the following: Herb Anderson https://www.linkedin.com/in/herb-r-anderson-mba-503546b/ https://www.instagram.com/specificity1/ Phone: 713.501.6082 Herb Anderson is currently an Account Executive for GSM consulting with automotive dealers in 6 different states in the country. Erik Nelson: https://www.linkedin.com/in/erik-r-nelson-899aa57b/ Phone: 303.601.4041 Erik Nelson is currently a Finance Director for Bradshaw Chevrolet in Cedar City Utah
24:35
August 12, 2018
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