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Dentistry's Growing with Grace

Dentistry's Growing with Grace

By Grace Rizza

Dental Marketing Leader, Grace Rizza hosts Dentistry's Growing with Grace, a dental podcast about marketing, entrepreneurship, and leadership. Get the industry's top innovation, tips, and advice while enjoying a moment of positivity.
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Does Your Team Have True Accountability with Dana Russell

Dentistry's Growing with GraceJun 06, 2019

00:00
24:41
The Link Between Oral and Overall Health

The Link Between Oral and Overall Health

Podcast Description:

In this Dentistry’s Growing with Grace event, Grace Rizza engages in a captivating conversation with Cris Duval, founder of The LifeGuard Approach, to delve deep into the intrinsic connection between oral health and overall wellness, drawing from Cris's extensive four-decade career in healthcare. Cris shares groundbreaking insights that push beyond conventional boundaries, shedding light on how a proactive approach to dental care can transform your overall health outcomes. 

Meet Grace Rizza:

Grace Rizza is the CEO and founder of Identity Dental Marketing, which serves practices nationwide with ethical, effective marketing solutions. Today the company has helped to propel over 1,500 businesses to new levels of success.

In her tenure as a business owner, Grace has authored countless industry-specific articles, podcasts, and blogs. She has spoken at dozens of dental meetings, including the Chicago Dental Society Midwinter Meeting, The Hinman Dental Meeting and the Greater New York Dental Meeting.

Meet Cris Duval:

Patient-health advocate and wellness coach, Cris Duval, RDH, has spent more than four decades in patient care. She has been recognized for her contributions to science and patient-centered dental hygiene. She sits on the Advisory Board of Oral Cancer Cause, Dental Entrepreneur Women, and the Children's Airway First Foundation.

Cris founded the LifeGuard Approach, which is focused on helping dental and medical teams shift their mindset from repairing the damage to preparing patients for health. Cris describes herself as an "architect of change" in dentistry's approach to oral-systemic health. Her ultimate goal is saving lives by guarding and guiding health and wellness

After 46 years as a dental hygienist, Cris continues her mission to educate dental providers about their potentially lifesaving role in heart attack and stroke prevention, sleep-disordered breathing, and airway disorders. "The dental practice where I worked was very focused on helping patients keep their whole bodies--not just their teeth and gums--healthy," says Duval. She is committed to sharing this practical, actionable evidence-based information with as many people as possible.

Mar 06, 202435:00
Changing the Game in Oral Health with Electric Flossers

Changing the Game in Oral Health with Electric Flossers

Podcast Description:

Step into the world of dental innovation with Dentistry's Growing with Grace, where host Grace Rizza teams up with the visionary mind behind the game-changing Slate Electric Flosser, Dr. Danny Snyder.  Join the conversation as they uncover the real-world benefits of incorporating the Slate Flosser into your daily routine and its remarkable ability to elevate gum health to new heights.

Don't miss out on this captivating journey of innovation and discovery in the world of dentistry. Tune in now!

To learn more about the Slate Electric Flosser, visit https://slateflosser.com

Meet Grace Rizza:

Grace Rizza is the CEO and founder of Identity Dental Marketing, which serves practices nationwide with ethical, effective marketing solutions. Today the company has helped to propel over 1,500 businesses to new levels of success.

In her tenure as a business owner, Grace has authored countless industry-specific articles, podcasts, and blogs. She has spoken at dozens of dental meetings, including the Chicago Dental Society Midwinter Meeting, The Hinman Dental Meeting and the Greater New York Dental Meeting.

Meet Dr. Danny Snyder:

Dr. Danny Snyder is a dentist who HATES cavities. After several years of turning himself blue trying to motivate his patients, friends, and family to floss, he finally decided to approach the unpleasantries of flossing from a different angle.

Dr. Snyder and his wife, Brynn, began Slate Flosser with one great idea, and a tireless mission to help people everywhere improve their oral health from the comfort of home, and have less anxiety at the dentist. They are honored to be part of your wellness journey and to empower you to sit in the driver's seat of your own health!

Feb 28, 202415:00
Retain, Engage, Succeed: Strategies for Dental Team Retention

Retain, Engage, Succeed: Strategies for Dental Team Retention

Podcast Description:

In this Dentistry's Growing with Grace event, Grace Rizza sits down with Megan Martin, a seasoned professional with extensive experience in the dental industry, to uncover the secrets to retention, team building, and fostering harmony within your dental team. With Megan's insider perspective, she dishes out insights on where dentists often miss the mark in their practices.

From exploring the common reasons behind turnover in the dental field to offering practical advice for dental leaders, this podcast covers it all. Tune in to discover invaluable insights on creating a thriving and cohesive dental team, and learn the strategies needed to build and maintain a successful practice!

Meet Grace Rizza:

Grace Rizza is the CEO and founder of Identity Dental Marketing, which serves practices nationwide with ethical, effective marketing solutions. Today the company has helped to propel over 1,500 businesses to new levels of success.

In her tenure as a business owner, Grace has authored countless industry-specific articles, podcasts, and blogs. She has spoken at dozens of dental meetings, including the Chicago Dental Society Midwinter Meeting, The Hinman Dental Meeting and the Greater New York Dental Meeting.

Meet Megan Martin:

Megan began her dental career as a pediatric dental assistant in New York before transitioning to North Carolina, where she quickly advanced into dental assisting and front desk roles. Recognized for her leadership potential, she moved into consulting, offering strategic guidance to dental practices. Megan's journey culminated in management, where she excelled in optimizing operations and fostering team cohesion.  Though no longer in the dental field, Megan's experiences continue to shape her leadership approach and fuel her passion for making a positive impact in her endeavors.

Feb 22, 202432:46
Cracking the Code: Coaching Strategies for Successful Communication with Dr. Marcia Reynolds

Cracking the Code: Coaching Strategies for Successful Communication with Dr. Marcia Reynolds

In this Dentistry's Growing with Grace event, Grace Rizza sits down with the outstanding Dr. Marcia Reynolds, president of Covisioning LLC and author of “The Discomfort Zone” and “Coach the Person, Not the Problem.” Explore the fascinating realm of coaching strategies for successful communication, and discover how taking coaching classes can significantly improve your business by teaching you how to engage in powerful conversations that connect, influence, and activate change.

Tune in for practical insights that will transform your communication skills and enhance your professional and personal relationships!

Meet Grace Rizza:

Grace Rizza is the CEO and founder of Identity Dental Marketing, which serves practices nationwide with ethical, effective marketing solutions. Today the company has helped to propel over 1,500 businesses to new levels of success.

In her tenure as a business owner, Grace has authored countless industry-specific articles, podcasts, and blogs. She has spoken at dozens of dental meetings, including the Chicago Dental Society Midwinter Meeting, The Hinman Dental Meeting and the Greater New York Dental Meeting.

Meet Dr. Marcia Reynolds:

Dr. Marcia Reynolds, president of Covisioning LLC, is the master of teaching others how to engage in powerful conversations that connect, influence, and activate change, even when emotions are strong. From government agencies and large multi-national companies, to coaching schools in Italy, Turkey, Russia, China, India, the Philippines, and across North America, she’s been hired by organizations around the globe, not just because of her highly engaging presentations but because of ability to change people’s minds.

This highly sought-after behavioral scientist is happily obsessed with uncovering the latest discoveries in neuro/behavioral research and putting them into practical applications. With a doctoral degree in Organizational Psychology, two master’s degrees in Education and Communications, Marcia’s expertise ranges from holding powerful conversations to activating the emotions of passion and courage at work. 

Feb 01, 202438:09
The Secret in Transforming Patient Experiences into Dental Brand Success

The Secret in Transforming Patient Experiences into Dental Brand Success

Podcast Description:

In this Dentistry's Growing with Grace event, Grace Rizza sits down with Shawn Zajas, CEO and founder of Zana, to unravel the secrets behind transforming patient experiences into dental brand success. Join them in this insightful episode where they discuss the profound impact of Zana - the revolutionary way to deliver a top tier patient experience in your dental practice. Discover how Zana can boost your dental brand and the importance of brand recognition in creating a lasting impact. 

Tune in now to learn the secrets that will set your dental brand apart in the competitive landscape of modern dentistry!

Meet Grace Rizza:

Grace Rizza is the CEO and founder of Identity Dental Marketing, which serves practices nationwide with ethical, effective marketing solutions. Today the company has helped to propel over 1,500 businesses to new levels of success.

In her tenure as a business owner, Grace has authored countless industry-specific articles, podcasts, and blogs. She has spoken at dozens of dental meetings, including the Chicago Dental Society Midwinter Meeting, The Hinman Dental Meeting and the Greater New York Dental Meeting.

Meet Shawn Zajas:

Shawn Zajas is the Founder, CEO and visionary leader of Zana. Growing up in a family dental supply business, he was able to see the evolution of dentistry over the past 20 years, and more recently the gaps in the current electric toothbrush model. Entrepreneurial at heart, he has started 3 businesses and is completely obsessed with innovation that disrupts industries. He is passionate about creating and pioneering positive change in dentistry.

Jan 15, 202423:17
The Do's and Don't's of Dental Practice Transitions

The Do's and Don't's of Dental Practice Transitions

Podcast Description:

In this Dentistry's Growing with Grace event, Grace Rizza sits down with Brian Hanks, founder of Dental Buyer Advocates, to guide dentists through the intricate journey of dental practice transitions. Join Grace and Brian as they delve into strategic approaches to prevent patient attrition and offer essential insights on what pitfalls to avoid in dental practice transitions. This episode serves as a comprehensive guide for listeners, empowering them to successfully navigate this pivotal phase in their professional journey.

Tune in to gain a competitive edge in your journey to acquiring or selling a dental practice. Your success story begins here!

Meet Grace Rizza:

Grace Rizza is the CEO and founder of Identity Dental Marketing, which serves practices nationwide with ethical, effective marketing solutions. Today the company has helped to propel over 1,500 businesses to new levels of success.

In her tenure as a business owner, Grace has authored countless industry-specific articles, podcasts, and blogs. She has spoken at dozens of dental meetings, including the Chicago Dental Society Midwinter Meeting, The Hinman Dental Meeting and the Greater New York Dental Meeting.

Meet Brian Hanks:

Brian Hanks is an author, advisor, accountant, and certified financial planner specializing in helping dentists buy a dental practice of their own. Brian developed his dental practice acquisition framework to help dentists navigate the complex and overwhelming process. His consultancy, Dental Buyer Advocates, provides hands-on guidance and expertise for evaluating practices, performing due diligence, negotiating with sellers, closing on a practice, financing, transitioning a practice over from the seller's management, and much more.

Prior to founding Dental Buyer Advocates, Brian served as an accountant and Certified Financial Planner™ at two different dental CPA firms. He has a business management undergrad from BYU, a finance MBA from University of Michigan, and a CFP certification from Northwestern University.

Jan 03, 202431:17
Beyond Braces: Revolutionizing Smiles with Innovative Orthodontics

Beyond Braces: Revolutionizing Smiles with Innovative Orthodontics

Podcast Description:

In this Dentistry's Growing with Grace event, Grace Rizza sits down with Dr. Benjamin Cassalia, leading orthodontist and Chief Clinical Officer at Alta Smiles, to dive deep into the transformative world of orthodontics, uncovering hidden solutions that redefine comfort and convenience for patients.

Tune in as they uncover the secrets behind fixed lingual retainers, and embracing a new era of convenience in orthodontic treatment!

Meet Grace Rizza:

Grace Rizza is the CEO and founder of Identity Dental Marketing, which serves practices nationwide with ethical, effective marketing solutions. Today the company has helped to propel over 1,500 businesses to new levels of success.

In her tenure as a business owner, Grace has authored countless industry-specific articles, podcasts, and blogs. She has spoken at dozens of dental meetings, including the Chicago Dental Society Midwinter Meeting, The Hinman Dental Meeting and the Greater New York Dental Meeting.

Meet Dr. Benjamin Cassalia

Dr. Benjamin Cassalia is a leading orthodontist and Chief Clinical Officer at Alta Smiles. Dr. Cassalia’s role as Chief Clinical Officer focuses on clinical instruction, training, and support to those dental providers looking to offer C5 Hidden Orthodontics in their practice. Dr. Cassalia will also continue to develop and expand the next generation of clinical technologies and add to Alta Smiles already comprehensive services and capabilities.

Dec 22, 202318:51
Beyond the Bite: The Innovative Approach to Dentistry and TMJ

Beyond the Bite: The Innovative Approach to Dentistry and TMJ

Podcast Description:

In this Dentistry's Growing with Grace event, Grace Rizza sits down with Dr. Tiffany Lamberton, founder of TMD Collective, to explore the transformative concept of doing dentistry differently—shifting the focus from just teeth to encompassing the entirety of the joint system. Dr. Lamberton shares her expertise on the importance of paying attention to jaw structure and the intricate connection between oral health and the temporomandibular joint (TMJ), shedding light on how this holistic perspective can significantly impact patients' overall health and well-being.

Meet Grace Rizza:

Grace Rizza is the CEO and founder of Identity Dental Marketing, which serves practices nationwide with ethical, effective marketing solutions. Today the company has helped to propel over 1,500 businesses to new levels of success.

In her tenure as a business owner, Grace has authored countless industry-specific articles, podcasts, and blogs. She has spoken at dozens of dental meetings, including the Chicago Dental Society Midwinter Meeting, The Hinman Dental Meeting and the Greater New York Dental Meeting.

Meet Dr. Tiffany Lamberton:

Dr. Tiffany Lamberton is a Washington native who has dual degrees in both Physical Therapy and Dentistry both from Loma Linda University. She currently has focused her practice on evaluation and treatment of Temporomandibular Joint (TMJ) Disorders. Her unique process encompasses hands-on muscle palpation, proprietary exercises, patient education, and specialized examination and products, with the wholehearted purpose of providing the best standard of care possible for her patient’s unique anatomy.

Oct 26, 202327:23
Making a Difference, One Patient at a Time: Volunteering with Floating Doctors

Making a Difference, One Patient at a Time: Volunteering with Floating Doctors

Podcast Description:

In this Dentistry's Growing with Grace event, Grace Rizza sits down with Samantha Horn, the Executive Director at Floating Doctors, to delve into the remarkable work of Floating Doctors, a distinguished volunteer-based organization dedicated to providing essential healthcare, education, and community development to underserved communities. Join them as they unravel the inspiring mission and impact of Floating Doctors, shining a light on their commitment to serving those in need and fostering a healthier, more educated world for all. 

Tune in for an insightful discussion that showcases the transformative power of compassionate healthcare and the pivotal role that doctors play in volunteering to positively impact lives, one patient at a time.

Meet Grace Rizza:

Grace Rizza is the CEO and founder of Identity Dental Marketing, which serves practices nationwide with ethical, effective marketing solutions. Today the company has helped to propel over 1,500 businesses to new levels of success.

In her tenure as a business owner, Grace has authored countless industry-specific articles, podcasts, and blogs. She has spoken at dozens of dental meetings, including the Chicago Dental Society Midwinter Meeting, The Hinman Dental Meeting and the Greater New York Dental Meeting.

Meet Samantha Horn:

Samantha Horn is an accomplished and dedicated professional with a rich history of service and leadership in the healthcare and sustainability industries. As the Executive Director of Floating Doctors, a distinguished volunteer-based organization committed to providing essential healthcare, education, and community development to underserved communities, Samantha has demonstrated her unwavering commitment to improving lives and communities.

As a strong advocate for community and social services, Samantha Horn is a shining example of a leader dedicated to making the world a better place. Her work at Floating Doctors exemplifies her commitment to improving the lives of those in need and her determination to create a brighter future for underserved communities. Samantha's passion, expertise, and unwavering dedication continue to drive positive change and inspire others to join in her mission.

Oct 04, 202313:53
Streamlining Dental Practices: How Virtual Assistants Are Changing the Game!

Streamlining Dental Practices: How Virtual Assistants Are Changing the Game!

Podcast Description:

In this Dentistry's Growing with Grace event, Grace Rizza sits down with Dr. Noel Liu, co-founder of Secure Dental and DentVia, to discuss the revolutionary concept of DentVia, a game-changing solution that is transforming the way dental practices operate. In this episode, Grace and Dr. Liu explore how these virtual assistants are not only filling the void in dental staffing but also revolutionizing the overall efficiency and productivity of dental practices.

Don't miss out on this opportunity to gain valuable knowledge and strategies that can take your dental practice to unprecedented heights!

Meet Grace Rizza:

Grace Rizza is the CEO and founder of Identity Dental Marketing, which serves practices nationwide with ethical, effective marketing solutions. Today the company has helped to propel over 1,500 businesses to new levels of success.

In her tenure as a business owner, Grace has authored countless industry-specific articles, podcasts, and blogs. She has spoken at dozens of dental meetings, including the Chicago Dental Society Midwinter Meeting, The Hinman Dental Meeting and the Greater New York Dental Meeting.

Meet Dr. Noel Liu:

Dr. Noel Liu, DDS, is a highly skilled and compassionate general dentist, co-founder, and CEO of Secure Dental, with multiple locations across state lines. With years of experience in the field, Dr. Liu has established a reputation as a trusted and knowledgeable dental professional. In addition to his successful dental practices, he is also an accomplished real estate investor, demonstrating his business acumen and mentoring others in this field. Driven by his entrepreneurial spirit, he remains dedicated to providing exceptional dental care services while helping like-minded dentists achieve financial well-being.

Learn more about DentVia by visiting: https://dentvia.com/

Learn more about Dr. Liu by visiting: https://www.noelliudds.com/

Aug 02, 202318:38
Unlocking Success in a Fee-for-Service Dental Practice

Unlocking Success in a Fee-for-Service Dental Practice

Podcast Description:

In this Dentistry's Growing with Grace event, Grace Rizza sits down with Dr. Delaney Spaulding for an insightful discussion on dropping insurance participation and embracing a fee-for-service approach in the dental industry. Discover the challenges encountered and the repercussions of patient attrition throughout this transformative process. Prepare yourself for an engaging conversation packed with valuable insights and practical tips to help dentists grow their practices and lead with positivity.

Meet Grace Rizza:

Grace Rizza is the CEO and founder of Identity Dental Marketing, which serves practices nationwide with ethical, effective marketing solutions. Today the company has helped to propel over 1,500 businesses to new levels of success.

In her tenure as a business owner, Grace has authored countless industry-specific articles, podcasts, and blogs. She has spoken at dozens of dental meetings, including the Chicago Dental Society Midwinter Meeting, The Hinman Dental Meeting and the Greater New York Dental Meeting.

Meet Dr. Delaney Spaulding:

Dr. Delaney Spaulding is the proud owner of Ross Bridge Dentistry, which has been serving the Hoover community for over a decade. Dr. Spaulding is a graduate of the University of Georgia with a Bachelor of Science in Biology. She pursued her dream of becoming a dentist at the Henry M. Goldman School of Dental Medicine, where she earned her Doctorate of Dental Medicine. She is an active member of the American Dental Association and the Alabama Dental Association. 

Dr. Spaulding enjoys making a positive impact on the lives of patients and makes sure to put a smile on the faces of everyone she encounters. According to her, “I care genuinely about my patients and their health.” I want to ensure that their treatment plan is comprehensive and thorough. I listen carefully to find out what the most important goal is for each of my patients.” Dr. Spaulding is dedicated to ensuring Ross Bridge Dentistry offers the best patient experience possible. She genuinely cares about each patient and treats them as if they were part of her family.

Jul 20, 202338:39
How Medical Billing Can Transform Your Dental Practice

How Medical Billing Can Transform Your Dental Practice

Podcast Description:

In this Dentistry’s Growing with Grace Event, Grace Rizza sits down with Kandra Sellers, CEO of TIPS Medical Billing, to dive into the world of medical billing and its transformative impact on dental practices.

Discover the challenges faced by dentists and the solutions that medical billing offers, along with its potential to boost profitability. Tune in to gain expert insights, practical strategies, and actionable advice that will help take your dental practice to new heights.

Meet Grace Rizza:

Grace Rizza is the CEO and founder of Identity Dental Marketing, which serves practices nationwide with ethical, effective marketing solutions. Today the company has helped to propel over 1,500 businesses to new levels of success.

In her tenure as a business owner, Grace has authored countless industry-specific articles, podcasts, and blogs. She has spoken at dozens of dental meetings, including the Chicago Dental Society Midwinter Meeting, The Hinman Dental Meeting and the Greater New York Dental Meeting.

Meet Kandra Sellers, RDH, BA:

Kandra Sellers, CEO of TIPS Medical Billing, is widely considered one of the most passionate and successful coaches any practice could partner with. With over 25 years in the dental industry, Kandra has had many different career roles due to the fantastic mentors she has met along the way. Kandra fell in love with coaching as a successful executive coach for the nation’s largest practice management company. She is no longer seen as “just a dental hygienist,” which is a profession certainly not to be minimized. Instead, Kandra is now viewed as a predominant educator in the field of oral systemic health, as well as creator and CEO of Pristine Interprofessional Academy. 

Dental practice owners seeking a coach that can elevate their practice production and revenue through solid protocols for optimal oral systemic solutions and medical billing are raving about Kandra’s ability to move both doctors and team members towards excellence on every level.

Jun 28, 202324:31
Life Interrupted: How Loss Can Change Us

Life Interrupted: How Loss Can Change Us

Podcast Description:

In this Dentistry’s Growing with Grace event, Grace Rizza sits down with Dr. Parul Dua Makkar to discuss topics such as the profound impact of loss, the importance of being present as a dentist, and how moments of loss can bring clarity to our priorities.

Dr. Makkar opens up about her personal journey and the invaluable wisdom she gained from her own experiences with loss. Through her book, she gently reminds us not to take life for granted and to embrace its precious moments.

Don't miss this inspiring conversation for dental professionals and anyone seeking guidance in navigating life's challenges.

Meet Grace Rizza:

Grace Rizza is the CEO and founder of Identity Dental Marketing, which serves practices nationwide with ethical, effective marketing solutions. Today the company has helped to propel over 1,500 businesses to new levels of success.

In her tenure as a business owner, Grace has authored countless industry-specific articles, podcasts, and blogs. She has spoken at dozens of dental meetings, including the Chicago Dental Society Midwinter Meeting, The Hinman Dental Meeting and the Greater New York Dental Meeting.

Meet Dr. Parul Dua Makkar:

Dr. Parul Dua Makkar has completed her DDS from University of Oklahoma, and a GPR from Staten Island University Hospital. She brings over 15 years of knowledge and experience with her. Prior to moving to New York, she resided and worked in Calgary, Canada.

Her aim is to address all her patients' concerns that brought them to her and help them leave with a smile. Dr. Makkar devotes her time to educating doctors and patients about risk factors, prevention, and early detection and treatment of oral cancer.

Jun 02, 202324:37
Transitioning Out of Clinical Dentistry: What Dentists Need to Consider

Transitioning Out of Clinical Dentistry: What Dentists Need to Consider

Podcast Description:

In this Dentistry's Growing with Grace event, Grace Rizza sits down with Shawn Terrell, founder and lead financial advisor of Dentist Exit Planning, to explore the key considerations that dentists should keep in mind when planning to exit clinical dentistry. 

They cover topics such as tax saving strategies for dentists, what dental practice owners should know about advisors, and different income sources for dentists outside of clinical practice. This episode is a must-listen for any dentist who is thinking about transitioning out of clinical dentistry and wants to ensure a smooth and successful transition.

Meet Grace Rizza:

Grace Rizza is the CEO and founder of Identity Dental Marketing, which serves practices nationwide with ethical, effective marketing solutions. Today the company has helped to propel over 1,500 businesses to new levels of success.

In her tenure as a business owner, Grace has authored countless industry-specific articles, podcasts, and blogs. She has spoken at dozens of dental meetings, including the Chicago Dental Society Midwinter Meeting, The Hinman Dental Meeting and the Greater New York Dental Meeting.

Meet Shawn Terrell: 

Shawn Terrell is the founder and lead financial advisor of Dentist Exit Planning. Shawn began his career in financial services in 2011 when he formed Terrell Financial. Shortly thereafter, a friend that was a D4 at the University of Iowa suggested Shawn give a presentation about disability insurance, and Shawn’s work with dentists began. Shawn decided to build his own planning model exclusively for dentists in 2021 when he launched his independent firm, Dentist Exit Planning. 

He enjoys hosting and guesting on many dental podcasts, as it’s a reminder of his first career. Shawn previously spent 10 years working as a television sports anchor and sports talk radio host throughout the Midwest. He received his Bachelor of Arts from The University of Iowa in 2000.

Apr 26, 202325:02
The Power of Mindset in Dental Practice Growth

The Power of Mindset in Dental Practice Growth

Podcast Description:

In this Dentistry's Growing with Grace event, Grace Rizza sits down with Dr. Laura Mach, a general dentist, certified life coach and founder of Love Your Practice, to share insights on how overcoming mindset barriers can help grow your dental practice.

Grace and Dr. Laura dive into the topic of mindset blocks in dental marketing and collections, exploring common barriers that can hold back your practice from reaching its full potential. This episode offers valuable advice on how to cultivate a growth mindset and overcome the obstacles that can stand in the way of your practice's success.

Meet Grace Rizza:

Grace Rizza is the CEO and founder of Identity Dental Marketing, which serves practices nationwide with ethical, effective marketing solutions. Today the company has helped to propel over 1,500 businesses to new levels of success.

In her tenure as a business owner, Grace has authored countless industry-specific articles, podcasts, and blogs. She has spoken at dozens of dental meetings, including the Chicago Dental Society Midwinter Meeting, The Hinman Dental Meeting and the Greater New York Dental Meeting.

Meet Dr. Laura Mach:

Dr. Laura Mach is a highly accomplished general dentist, certified life coach, and former chairside assistant. With 15 years of experience as a successful practice owner, Dr. Mach continues to practice dentistry three days a week while also dedicating her time to helping other dental professionals achieve their goals through her consultancy, Love Your Practice.

As a certified life coach, Dr. Mach focuses on guiding dental professionals towards self-awareness, self-management, and leadership strategies. Her expertise in these areas helps her clients overcome mindset barriers and achieve success in their practices.

Apr 20, 202337:60
A Guide To Cyber Security In Dental Practices

A Guide To Cyber Security In Dental Practices

In this Dentistry's Growing with Grace event, Grace Rizza sits down with Bryan Currier, President and Founder of Advantage Technologies, to dive into the world of IT security in the dental industry. With the increasing reliance on technology in the modern dental practice, it is crucial to understand the potential risks associated with cyber attacks and to take proactive measures to protect sensitive information. 

Grace and Bryan delve into how cyber attacks happen in dental practices and highlight the importance of having a robust cyber security plan in place. They also discuss the importance of updating your website for security. Tune in to gain valuable insights on cyber security and learn practical tips and strategies to protect your practice from cyber threats.

Meet Grace Rizza:

Grace Rizza is the CEO and founder of Identity Dental Marketing, which serves practices nationwide with ethical, effective marketing solutions. Today the company has helped to propel over 1,500 businesses to new levels of success.

In her tenure as a business owner, Grace has authored countless industry-specific articles, podcasts, and blogs. She has spoken at dozens of dental meetings, including the Chicago Dental Society Midwinter Meeting, The Hinman Dental Meeting and the Greater New York Dental Meeting.

Meet Bryan Currier:

President and Founder Bryan Currier started Advantage Technologies in 2000 after word spread from his dentist that he worked tech magic in an age where the healthcare profession was just starting to dip their toes into the digital-driven beast it would turn into today. Constantly growing and adapting, pivoting and learning, he has headed the growth and vision of the company since day one, and continues to do so today.

In addition to running Advantage Technologies, Bryan also speaks regularly on topics like cybersecurity, cloud computing, small business and technology, and more.

Apr 12, 202323:52
From Start to Success: Avoiding Common Mistakes in Dental Startups

From Start to Success: Avoiding Common Mistakes in Dental Startups

Podcast Description:

In this Dentistry's Growing with Grace event, Grace Rizza sits down with Matthew Hernandez, CEO and President of Seraph Dental Management, to discuss the top mistakes in dental startups and provide valuable insights on budgeting and timelines. Additionally, Grace and Matthew explore where to start when it comes to hiring the right people for your dental startup as well as the verbal skills that are necessary to build strong patient relationships. Whether you are just starting out in the dental industry or looking to take your practice to the next level, this episode is packed with practical tips and strategies to help you grow and succeed.

Meet Grace Rizza:

Grace Rizza is the CEO and founder of Identity Dental Marketing, which serves practices nationwide with ethical, effective marketing solutions. Today the company has helped to propel over 1,500 businesses to new levels of success.

In her tenure as a business owner, Grace has authored countless industry-specific articles, podcasts, and blogs. She has spoken at dozens of dental meetings, including the Chicago Dental Society Midwinter Meeting, The Hinman Dental Meeting and the Greater New York Dental Meeting.

Meet Matthew Hernandez:

Matthew Hernandez has skillfully opened/developed 35 dental practices in both Texas and Washington state, 5 dental laboratories and was Chief Business Development Officer for Paramount Med spas in Houston, Texas. He has successfully led Seraph Dental Management into managing over $40 Million worth of assets and personnel since 2009.

Matthew is trained in all aspects of the dental industry including highly complex multi-group practice management and comprehensive dental treatment planning. Matthew was trained by over 80 years of family knowledge in the art of multi-disciplinary comprehensive patient care and practice management in a variety of demographics. Being surrounded by a family deeply rooted in all aspects of the dental industry and a 3rd generation dental provider, Matthew has a firm belief for patient care and service to others. 

Since before the pandemic, Matthew has been paving the way for remote start-up/management of dental practices utilizing strategic KPI’s unique to each practice/team/doctor while maintaining constant communication leveraging the latest video conferencing platforms. The company’s goal has always been to empower the solo provider to do what they love which is dentistry and to minimize the day-to-day stresses of running the “business” of dentistry.

Mar 29, 202335:25
Navigating Change and Boundaries in Dental Leadership

Navigating Change and Boundaries in Dental Leadership

Podcast Description:

In this Dentistry’s Growing with Grace event, Grace Rizza sits down with Geri Gottlieb, founder and owner of GG Practice Coaching & Development, to have a bold conversation about boundaries, employees, and creativity in dental leadership. As the dental industry undergoes rapid changes, it is crucial for leaders to embrace change and foster creativity to drive growth and innovation. Grace and Geri share their insights on how to set clear boundaries and the importance of embracing change in the dental industry when it comes to hiring. Tune in to stay ahead of the curve and learn how to drive positive change in your practice.

Meet Grace Rizza:

Grace Rizza is the CEO and founder of Identity Dental Marketing, which serves practices nationwide with ethical, effective marketing solutions. Today the company has helped to propel over 1,500 businesses to new levels of success.

In her tenure as a business owner, Grace has authored countless industry-specific articles, podcasts, and blogs. She has spoken at dozens of dental meetings, including the Chicago Dental Society Midwinter Meeting, The Hinman Dental Meeting and the Greater New York Dental Meeting.

Meet Geri Gottlieb:

With a total of 28 years in the dental industry, Geri has useful experience in everything from practice management to administration and leadership. Having owned two large periodontal practices herself, she knows what it takes to successfully grow a business from the ground up. This experience gives her a better understanding of the multiple silos in our industry; clinical, leader, manager, and owner. 

Always looking to accumulate more knowledge and understanding, Geri is certified in the Five Behaviors of a Team and DiSC Behavioral Assessments, allowing her to generate unique insights into the personal needs of each member of your team. 

Mar 21, 202340:01
Are Google’s New Local Service Ads Right for YOU?

Are Google’s New Local Service Ads Right for YOU?

Podcast Description:

In this Dentistry’s Growing with Grace event, Grace Rizza discusses Google’s new Local Service Ads and the benefits they could bring to your practice. Tune in to learn if Local Service Ads are right for YOU as Grace dives into the pros and cons and how they could get you to the TOP of Google!

For more detailed information about implementing Google’s Local Service Ads, watch this training video “Everything You Need to Know about Google Service Ads For Dentists.” https://identitydental.com/courses/

Meet Grace Rizza:

Grace Rizza is the CEO and founder of Identity Dental Marketing, which serves practices nationwide with ethical, effective marketing solutions. Today the company has helped to propel over 1,500 businesses to new levels of success.

In her tenure as a business owner, Grace has authored countless industry-specific articles, podcasts, and blogs. She has spoken at dozens of dental meetings, including the Chicago Dental Society Midwinter Meeting, The Hinman Dental Meeting and the Greater New York Dental Meeting.

Feb 01, 202309:43
Mastering Dental Insurance: Avoiding Audits and Fines

Mastering Dental Insurance: Avoiding Audits and Fines

Podcast Description:

In this Dentistry’s Growing with Grace event, Grace Rizza sits down with Amanda DeMoura, CEO and Founder of Essential Dental Services, to discuss the best ways to navigate dental insurance management. In this episode, Grace and Amanda discuss topics such as the biggest mistakes dental practices make when submitting insurance and how often dentists should conduct an accounts receivable analysis. Learn more about the importance of providing insurance verification to patients and why dental office managers can benefit from hiring a dental insurance expert by tuning in to “Mastering Dental Insurance: Avoiding Audits and Fines” with Amanda DeMoura.

Meet Grace Rizza:

Grace Rizza is the CEO and founder of Identity Dental Marketing, which serves practices nationwide with ethical, effective marketing solutions. Today the company has helped to propel over 1,500 businesses to new levels of success.

In her tenure as a business owner, Grace has authored countless industry-specific articles, podcasts, and blogs. She has spoken at dozens of dental meetings, including the Chicago Dental Society Midwinter Meeting, The Hinman Dental Meeting and the Greater New York Dental Meeting.

Meet Amanda DeMoura:

With a range of clinical, practice management, consulting and educational settings, Amanda offers a well rounded dental background to assist any practice. What started as casually helping local dental practices become more profitable eventually grew into a business helping practices across the country. Amanda is a certified dental coder by the ADA and an educational dental content writer for various publications. She continues her education by attending conferences and courses on a consistent basis and has her Fellowship designation with The American Academy of Dental Office Managers.

Jan 19, 202323:35
What Dentists Need To Know About Their Lab

What Dentists Need To Know About Their Lab

Podcast Description:

In this Dentistry’s Growing with Grace event, Grace Rizza sits down with Greg Schubert, CEO and founder of PRO-Craft Dental Laboratory, to discuss what your dental lab partner doesn’t always tell you and the biggest challenges a dental lab could face. In this episode, Grace and Greg dive into more in-depth topics such as the challenges of All-On-4, how to reduce the possibility of fractures, and why the lab you partner with truly matters. Learn more about what you need to know when partnering with a dental lab for full arch dentistry by tuning in to “What Dentists Need To Know About Their Lab.”

Meet Grace Rizza:

Grace Rizza is the CEO and founder of Identity Dental Marketing, which serves practices nationwide with ethical, effective marketing solutions. Today the company has helped to propel over 1,500 businesses to new levels of success.

In her tenure as a business owner, Grace has authored countless industry-specific articles, podcasts, and blogs. She has spoken at dozens of dental meetings, including the Chicago Dental Society Midwinter Meeting, The Hinman Dental Meeting and the Greater New York Dental Meeting.

Meet Greg Schubert:

Greg Schubert is the founder of PRO-Craft Dental Laboratory. With his extensive background, dedication, and passion Greg has grown PRO-Craft Dental Laboratory from its humble beginnings, with the lab located in his father’s garage in 1979, to the full-service national dental lab it is today.

Greg has a passion for developing systems and workflows to create high dental esthetics. In this pursuit he has researched and developed proprietary processes to combine the advances in CAD/CAM digital technology with the old-school hands-on art techniques of the master technicians he has trained with.

When Greg merged innovative technology with the artistry of hands-on craftsmanship, he was able to pave the path for PRO-Craft to deliver many of the techniques used by high end boutique labs to the general dental practice at a reasonable price. Clients and patients nationwide have recognized Greg’s commitment to high quality products and service.

Dec 21, 202227:28
Should I Work With 2 Dental Marketing Agencies Simultaneously?

Should I Work With 2 Dental Marketing Agencies Simultaneously?

Podcast Description:

In this Dentistry’s Growing with Grace event, Grace Rizza sits down to discuss whether or not you should work with two dental marketing agencies simultaneously. In this episode, Grace shares scenarios that have happened in the past to help you understand why this could be problematic for your business and your brand.

Meet Grace Rizza:

Grace Rizza is the CEO and founder of Identity Dental Marketing, which serves practices nationwide with ethical, effective marketing solutions. Today the company has helped to propel over 1,500 businesses to new levels of success.

In her tenure as a business owner, Grace has authored countless industry-specific articles, podcasts, and blogs. She has spoken at dozens of dental meetings, including the Chicago Dental Society Midwinter Meeting, The Hinman Dental Meeting and the Greater New York Dental Meeting.

Nov 22, 202209:52
Protecting The Peace In Your Practice

Protecting The Peace In Your Practice

Podcast Description:

In this Dentistry’s Growing with Grace event, Grace Rizza sits down with Dr. Steffany Mohan to discuss the importance of peace in your practice and how to keep it together when the world around you is falling apart.

Meet Dr. Steffany Mohan:

Dr. Steffany Mohan, DDS, is a highly accomplished dentist, speaker, and coach who has practiced dentistry in lowa since 1996. Being a multi-practice owner, Dr. Mohan strives to help patients have a beautiful smile that is functional and healthy while changing the way people think about going to the dentist’s office. Dr. Mohan is an advocate for total body health and loves to help patients to become healthier with lifestyle changes, as well as dental care. She collaborates with other dentists around the world in groups that are advancing dentistry globally.

Meet Grace Rizza:

Grace Rizza is the CEO and founder of Identity Dental Marketing, which serves practices nationwide with ethical, effective marketing solutions. Today the company has helped to propel over 1,500 businesses to new levels of success.

In her tenure as a business owner, Grace has authored countless industry-specific articles, podcasts, and blogs. She has spoken at dozens of dental meetings, including the Chicago Dental Society Midwinter Meeting, The Hinman Dental Meeting and the Greater New York Dental Meeting.

Nov 02, 202224:25
Identity Dental Marketing Announces New Lead Nurturing Service
Aug 16, 202204:11
The Ins and Outs of SEO for Dentists
Aug 02, 202220:45
How To Deal With A Bad Review
Jul 29, 202206:09
Behind The Scenes of Dental Coaching with Dana Russell
Jul 22, 202243:29
How to Market Your Grand Opening Event

How to Market Your Grand Opening Event

For additional dental marketing advice, join Dental Marketing with Grace
www.facebook.com/groups/DentalMarketingWithGrace

In this video Grace Rizza, CEO of Identity Dental marketing tackles:    

  • Start with defining what’s in it for them?      
  • Raffle     
  • Music?     
  • Food?     
  • Pediatric Practice? Princess show up? Tooth fairy?      
  • Your message to a local business owner - message to a mom’s group  will be different      
  • Fundraiser for local charity / non-profit -  
  • Social media posts - Event listing & invites on social media sites 
  • Joining local FB & other social media community groups - get into moms groups, etc.  
  • Event website listing - Evite or Eventbrite  - Reaching out to Chamber of Commerce and they will plug you - Personal invitation to local businesses
  • Inviting schools 
  • Press release - before the event  
  • Photographer - hire someone - get someone local who wants an introduction -  other business owners - - verbiage for this.  
  • Grand Opening - and we partnered with the ice skating rink - WHOEVER came into the office for the open house got a FREE day at the ice skating business. Cooperating marketing.  
  • Carnival/party - bounce houses and face painting  

Consider your goals for the event.  
It may cost money and it certainly will cost time.  
You can consider hosting local businesses as vendors.  
If you’re having vendors, you would need to find a space. Whenever you take it OUT of your office- you’re now removing the experience of being  IN your office, which decreases their opportunity of becoming a patient.  

You want to create a reason for them to step in the practice - step foot in the practice to have any dental experience - minimally a tour, best experience ANYTHING they. Book/schedule…. Special if purchased at event… end goal = get patients.    

Have to have realistic expectations for this.    

Be focused
Is this a business networking open house?  
Is this a family bounce house, DJ, cookout, face painting event?   

This question should be answered with consideration for your brand?    

At Identity Dental Marketing, we have seen that real results come from a  collaboration of dental marketing strategies. Each member of our team brings a unique skill set that will contribute to the success of your dental practice. We’re here for you! Just a few of the services we offer  include:  

  • Marketing for Dentists and Dental Experts  
  • SEO Strategies from our Dental SEO Experts  
  • Custom Websites for Dentists and Dental Experts  
  • Dental Office Marketing Consulting  
  • Custom Content and Designs for Internet and Print Marketing    

Looking to take your dental marketing to the next level? Contact us today for your complimentary marketing planning session!
https://www.IdentityDental.com  
(847) 629-4646  
Grace@IdentityDental.com

Jun 21, 202212:33
Defining Success & Dental Expert Witness FAQs

Defining Success & Dental Expert Witness FAQs

In this Dentistry’s Growing with Grace event, Grace Rizza sits down with Dr. Brad Boeke of Bayside Dental. In this interview, we discuss the different ways to measure success.

In this episode, Grace Rizza and Dr. Brad Boeke discuss:

  • How success is measured differently at different stages of life
  • How to find the right fit for an employee and the difference that can make
  • The combination of dentistry and criminal justice
Apr 20, 202232:06
A Candid Conversation about Practice Growth

A Candid Conversation about Practice Growth

In this Dentistry’s Growing with Grace event, Grace Rizza sits down with Dr. Nathan Coughlin of Thrive Dental & Orthodontics. In this interview, we discuss the hidden lessons that can be found in every misstep.

In this episode, Grace Rizza and Dr. Nathan Coughlin discuss:

  • Hidden lessons that you learn along the way.
  • Learning how to operate a practice from the ground-up
  • Various management styles and the value of knowing your numbers
Mar 16, 202230:53
Finding Success Through Resourcefulness

Finding Success Through Resourcefulness

In this Dentistry’s Growing with Grace event, Grace Rizza sits down with Dr. Michael Stella of Tar Heel Periodontics and Implant Dentistry. In this interview, we discuss the most important lessons you learn in the dental field.

In this episode, Grace Rizza and Dr. Michael Stella discuss:

  • How to be resourceful when running a practice
  • The best qualities to look for in team members and how to maintain them
  • How to define and maintain company culture
Mar 15, 202226:54
Comparing Practice-Owning Strategies

Comparing Practice-Owning Strategies

In this Dentistry’s Growing with Grace event, Grace Rizza sits down with Dr. Matthew Hubis of River District Smiles. In this interview, we discuss the different ways to own and run a practice based on firsthand experience.

In this episode, Grace Rizza and Dr. Hubis discuss:

  • The process of running a practice
  • The various ways marketing can impact this process
  • The differences between a start-up and an acquisition
Mar 10, 202233:40
From the Ground Up with Dr. Diana Pelzer

From the Ground Up with Dr. Diana Pelzer

Dr. Diana Pelzer is a board-certified pediatric dentist in Waukee,  Iowa. Dr. Pelzer opened the doors to her startup pediatric practice in  June of 2020, right during the heart of the COVID shutdowns.

In this episode, Grace Rizza and Dr. Pelzer discuss:

  • The challenges of a dental practice startup
  • The process of branding your dental practice
  • How she worked through the COVID challenges
  • The benefit of a practice startup vs. purchasing an established practice
Feb 01, 202215:36
Practice Transitions with Dr. Mateo Vidales

Practice Transitions with Dr. Mateo Vidales

Dr. Mateo Vidales of Shimmering Dental has experience as a recent  graduate purchasing not one, but two dental practices. He has grown the  practices exponentially since the purchase.

In this episode, Grace Rizza and Dr. Vidales discuss:

  • The advantage of purchasing an existing practice vs. a startup
  • The challenges you can face when purchasing an existing practice
  • How a seller can prepare their practice for an easy transition
  • How to determine if it’s the right time to purchase a practice
Feb 01, 202230:06
The Advantages of a DSO Model with Dr. Ahmad Mokbil

The Advantages of a DSO Model with Dr. Ahmad Mokbil

Dr. Ahmad Mokbil of Rancho Cordova Smiles Dentistry is the owner of  four different Pacific Dental Services dental practices. He began his  career with another DSO company.

Learn from him in regards to the advantages of a DSO model and the opportunity for entrepreneurship that it brings.

In this episode, Grace Rizza and Dr. Mokbil discuss:

  • The stigma around Dental Service Organizations
  • The advantages that a DSO can bring to an entrepreneur
  • The Private Practice Plus model
  • The opportunity that Pacific Dental Services has given him
Feb 01, 202225:59
The Business of Dentistry with Dr. Aditya Singh

The Business of Dentistry with Dr. Aditya Singh

In this Dentistry’s Growing with Grace event, Grace Rizza sits down with Dr. Aditya Singh. In this interview, we discuss the business side of dentistry and the impact that unexpected life events can have on your business.

Click here to register now: https://mailchi.mp/0c3b4199048e/event-opt-in

To find more great content like this, join our Facebook Group today.

Podcast description

Dr. Aditya Singh has a great deal of experience with the business aspect of dentistry. His family and business were recently impacted by the COVID-19 crisis.

In this episode, Grace Rizza and Dr. Singh discuss:

  • The importance of having a business mentor or advisor
  • The importance of learning from your business mistakes
  • The impact of unexpected life events on business
  • How faith can play a part in your business

Meet Dr. Aditya Singh:

Dad, Dentist, Investor, Entrepreneur, Proud American.

Meet Grace Rizza

Grace Rizza is the CEO and founder of Identity Dental Marketing, which serves practices nationwide with ethical, effective marketing solutions. Today the company has helped to propel over 1,500 businesses to new levels of success.

In her tenure as a business owner, Grace has authored countless industry-specific articles, podcasts, and blogs. She has spoken at dozens of dental meetings, including the Chicago Dental Society Midwinter Meeting and the Greater New York Dental Meeting.

Jan 19, 202230:42
The Journey to Practice Ownership with Dr. Sonia Ring

The Journey to Practice Ownership with Dr. Sonia Ring

Podcast description

Dr. Sonia Ring comes from an extensive military background. After moving a number of times, Dr. Ring settled down in her home state of Florida and started a brand new practice of her own about 10 months ago.

In this episode, Grace Rizza and Dr. Ring discuss:

  • The benefit of practice ownership
  • Establishing a unique selling proposition
  • The experience of moving and working for multiple practices
  • The biggest challenge of practice ownership

Meet Dr. Sonia Ring:

Dr. Ring is a Florida native and UCF alumni. In 2012, she obtained her doctorate of Dental Medicine at Nova Southeastern University and went on to complete an extensive residency at the Orlando Veteran’s Affairs Hospital.

After 4 years in Fort Bragg, NC, Dr. Ring returned to Orlando where she remains active in the military community. She is a life-long advocate for Vietnam veterans and a proud supporter for wounded war heroes.

Meet Grace Rizza

Grace Rizza is the CEO and founder of Identity Dental Marketing, which serves practices nationwide with ethical, effective marketing solutions. Today the company has helped to propel over 1,500 businesses to new levels of success.

In her tenure as a business owner, Grace has authored countless industry-specific articles, podcasts, and blogs. She has spoken at dozens of dental meetings, including the Chicago Dental Society Midwinter Meeting and the Greater New York Dental Meeting.

Jan 06, 202215:40
General Dentistry & Orthodontic Treatment Plans: Critical Considerations with Dr. Lou Chmura

General Dentistry & Orthodontic Treatment Plans: Critical Considerations with Dr. Lou Chmura

Episode Description:

Dr. Lou Chmura with Complete Orthodontics has extensive experience in practicing Orthodontics and has attended many hours of continuing education.

Learn from him in regards to providing exceptional esthetics, functional occlusion, and airway-friendly orthodontics in your office.

In this episode, Grace Rizza and Dr. Lou Chmura discuss:

  • Understanding that complete orthodontics is more than just “straight teeth”
  • Why the conversation has shifted from diagnosis first to treatment plan first
  • Understanding the clinical touch points in orthodontics
  • The benefits of achieving great (complete) orthodontic results with less than half the normal in-person appointments

Learn more about Complete Orthodontics:

www.completeorthodontics.com

Learn more about Identity Dental Marketing:

www.identitydental.com

Meet Dr. Lou Chmura:

Dr. Lou Chmura has been an orthodontist for over 34 years and has attended over 10,000 hours of continuing education. An early adopter of technology, Dr. Chmura has figured out how to help other practitioners expand the diagnosis of orthodontics to include exceptional esthetics, functional occlusion and airway expansion. He then helps execute treatment plans to address ALL of these factors in the treatment plan. More importantly, Dr. Lou Chmura can be a virtual orthodontist in your office, allowing you to turn down time into production with a staff-driven orthodontic arm.

www.completeorthodontics.com
www.chmuraorthodontics.com

Meet Grace Rizza:

Grace Rizza is the CEO and founder of Identity Dental Marketing, which serves practices nationwide with ethical, effective marketing solutions. Today the company has helped to propel over 1,500 businesses to new levels of success.

In her tenure as a business owner, Grace has authored countless industry-specific articles, podcasts, and blogs. She has spoken at dozens of dental meetings, including the Chicago Dental Society Midwinter Meeting and the Greater New York Dental Meeting.

Dec 21, 202125:45
Growing Beyond Dentistry with Khoa Nguyen

Growing Beyond Dentistry with Khoa Nguyen

Khoa Nguyen with Restoration Smiles has experience in multiple business sectors before dentistry.

Learn from him in regards to working successfully with a spouse business partner, growing beyond dentistry, and bringing an effective entrepreneurial mindset to the business that will accelerate growth.

In this episode, Grace Rizza and Khoa Nguyen discuss:

Meet Khoa Nguyen:

Khoa Nguyen has been working in the dental industry for about 3 years, with experience in Oil & Gas and Banking before that. He was born and raised in Houston, TX. Khoa and his wife have 3 beautiful children.

https://www.facebook.com/restorationsmiles

www.restorationsmiles.com

Meet Grace Rizza

Grace Rizza is the CEO and founder of Identity Dental Marketing, which serves practices nationwide with ethical, effective marketing solutions. Today the company has helped to propel over 1,500 businesses to new levels of success.

In her tenure as a business owner, Grace has authored countless industry-specific articles, podcasts, and blogs. She has spoken at dozens of dental meetings, including the Chicago Dental Society Midwinter Meeting and the Greater New York Dental Meeting.

Nov 22, 202127:49
Real Practice Growth & How to Achieve It

Real Practice Growth & How to Achieve It

In this Dentistry’s Growing with Grace event, Grace Rizza of Identity Dental Marketing sits down with Kevin Johnson of Leverage Consulting. In this collaboration, they discuss the most effective growth strategies in 2021.

In this event we discuss:

  • Advice for practice owners who don’t know their business numbers
  • How to properly utilize technology and systems
  • How a dentist’s treatment plan should look
Jun 25, 202101:05:51
Managing Stress and Burnout in Dentistry

Managing Stress and Burnout in Dentistry

In this Dentistry’s Growing with Grace event, Grace Rizza sits down with Eric Block of The Stress-Free Dentist. In this interview, we discuss the value of leading without stress.

In this event we discuss:

  • Being aware of workplace burnout and how to fix it
  • Tips for dental professionals to be less stressed and enjoy dentistry
  • Return on fun vs. return on investment
May 28, 202121:55
Increase Case Acceptance from 50% to 100% in One Day

Increase Case Acceptance from 50% to 100% in One Day

In this Dentistry’s Growing with Grace event, Grace Rizza sits down with Kiera Dent of The Dental A-Team. In this interview, we discuss great ways to increase efficiency in your office and grow your practice.

In this event we discuss:

  • Tangible ways practices can grow
  • Simplifying complicated systems
  • How to get results while also having fun
May 21, 202131:33
Marketing As An Office Manager

Marketing As An Office Manager

In this Dentistry’s Growing with Grace event, Grace Rizza sits down with Shelly Otte of Mountain Wellness Dentistry. In this interview, we discuss how to increase systems and conversions as an office manager to boost your return on investment.

In this event we discuss:

  • Taking ownership of your role as an office manager
  • Managing office systems
  • Making your patients and your team feel valuable
May 10, 202134:11
Centralization and Achieving a Win-Win-Win in Your Dental Practice

Centralization and Achieving a Win-Win-Win in Your Dental Practice

In this Dentistry’s Growing with Grace event, Grace Rizza sits down with J.W. Oliver Jr. of SupportDDS. In this interview, we discuss the value that outsourcing can present for everyone involved.

In this event we discuss:

  • How outsourcing reduces costs by 70%
  • The difference between outsourcing with SDDS versus traditional remote workers
  • Running a Christ-Centered business
Apr 30, 202118:39
Turn-Key Case Acceptance

Turn-Key Case Acceptance

In this Dentistry’s Growing with Grace event, Grace Rizza sits down with Bobby Hansen Jr. of Treatment24seven. In this interview, Bobby reveals a few key ways to INCREASE case acceptance by adopting a turnkey solution.

Apr 23, 202116:47
Employee Engagement

Employee Engagement

Employee engagement is crucial for retention. In this Dentistry’s Growing with Grace event, Grace Rizza sits down with Dr. David Maloley of Relentless Dentist, to discuss the new age of employee engagement.

In this event we discuss:

  • The problems with the traditional "carrot and stick" motivation strategies
  • Why psychological safety is so important
  • What can keep a dentist from delegating effectively
Apr 12, 202134:27
Dental Practice Start-Up Advice

Dental Practice Start-Up Advice

Getting a startup off the ground is all about finding the right team and learning to trust them. On this episode of Dentistry’s Growing with Grace, Grace Rizza sits down with Dr. Jeffrey E. Greenberg of Sweet Spot Dental, to discuss how he went from start-up to full-time in no time.

In the episode we discuss:

  • How to prepare for your start-up journey
  • How to use your strengths to reinforce your brand
  • Understanding the importance of your team when starting your journey
Mar 01, 202133:26
The WORST Situation Turned into the BEST Thing that Ever Happened

The WORST Situation Turned into the BEST Thing that Ever Happened

Finding your path to practice ownership may not always be as straightforward as you anticipate. On this episode of Dentistry’s Growing with Grace, Grace Rizza sits down with Thomas Graf of Graf Family Dental to discuss determining when you’re ready to be a practice owner.

On this episode, we discuss:

  • The potential benefits of a "worst-case scenario"
  • Industry averages and how they actually apply to your practice
  • Leveraging your story on social media to gain a following
  • Finding success by following your passion with hard work
Feb 05, 202158:18
How to Be Successful Regardless of the Market

How to Be Successful Regardless of the Market

Times of crisis can often reveal the health of your business. On this episode of Dentistry’s Growing with Grace, Grace Rizza sits down with Dr. Brian Passell of Fortune Management Houston, a practice coaching service. Learn how making simple changes to your mindset and in your office can help insulate your practice from marketplace changes.

On this episode, we discuss:

  • How to be successful during the pandemic
  • The importance of a dentist being a leader
  • Creating a self-managing high-performance team
Jan 29, 202126:25
Don’t Leave Insurance Money on the Table

Don’t Leave Insurance Money on the Table

Navigating the process of filing insurance claims can be a pain point for many dental practices. On this episode of Dentistry’s Growing with Grace, Grace Rizza sits down with Dilaine Gloege of Dental Claims Academy to discuss how to increase practice revenue through proper filing techniques.

On this episode, we discuss:

  • Challenged surrounding dental insurance administration
  • How to properly handle PPOs
  • How to properly handle the coordination of benefits
  • How to properly handle discounts/copay forgiveness
Dec 03, 202014:27