Changing the Business of Learning
By Easygenerator
Changing the Business of LearningDec 13, 2022
How to overcome the most common objections to Employee-generated Learning
Are you ready to revolutionize your learning strategy and implement Employee-generated Learning across your organization? You will likely come across some objections from senior stakeholders – after all, EGL also means changing not just processes but mindsets as well. In this week’s episode, Kasper goes through the most common objections to EGL and how to overcome them. So you can show your team and company the value in getting onboard.
Will ChatGPT replace Employee-generated Learning content?
ChatGPT: it’s everywhere. Whatever your industry or role, there is no escaping the possibilities that this open AI technology is creating every day. But can ChatGPT create learning content for you – no subject matter experts needed? In this week’s episode, Kasper takes a look at the limitations of ChatGPT and runs a little experiment to compare AI-generated content and human-generated content. Tune into the episode to learn the results!
What is the future of instructional designers?
It’s no secret where we see the future of L&D going: Employee-generated Learning. But in a world where subject matter experts create the majority of the learning content in organizations, where does that leave instructional designers? In this episode of the Changing the Business of Learning podcast, Kasper dives into this question and provides some answers about how instructional designers may play a different role in this context.
The impact of AI in e-learning
AI – everyone is talking about it. But what is the impact of Artificial Intelligence on the e-learning industry? In this episode, Kasper breaks down the benefits of AI when it comes to e-learning content creation as well as its limitations. Find out how to make the most of AI in your organization’s learning and development strategy and the main pitfalls to watch out for.
BONUS: How to retain employee knowledge before it walks out the door
We are in a wave of change. Between the great resignation, the retirement of generation X, job retention decreasing, and a unique job market that pulls even more people away from their positions, knowledge retention in your organization is more important than ever. It is no longer a nice-to-have – it’s a must. For this week’s bonus episode, we’re sharing a talk Kasper gave at E-learning Pioneers 2022 where he takes a deep dive into why knowledge retention is crucial for an organization that wants to remain competitive in this environment, and the measures you can take to keep knowledge in your organization.
What is the best governance system for Employee-generated Learning?
So, your company is ready to implement an Employee-generated Learning strategy. Now what? In this week’s episode, Kasper breaks down the three different types of internal governance systems that organizations can set up to manage the learning content creation and publication process in an EGL framework.
How to produce actionable learning content
Learning content is only truly valuable if it produces a change in behavior for your learners. But how can you ensure that the learning content that you or your employees are creating is truly actionable? Tune in to this week’s episode to hear Kasper talk about how to create learning content that is aligned with the business and helps your employees acquire or learn to apply a new skill.
How L&D can create more learning content with less resources
It’s no secret that L&D teams all around the world are receiving an increasing amount of learning requests. And with a looming recession, budget constraints may put an even heavier strain on these teams. So, how can L&D keep up with training requests with less resources? The answer is simple: Employee-generated Learning. In this week’s episode, Kasper breaks down how this strategy can help your company produce quality learning content at the speed of the business (and save on your budget along the way!).
Why SMEs actually have time to create learning content
When we bring up the concept of Employee-generated Learning to new organizations, one of the first objections we hear is: “But our employees don’t have time to create learning content!” In this episode, Kasper starts by explaining why your SMEs actually save time by creating their own learning content. Then, he breaks down the different strategies you can use to get internal buy-in to enable your subject matter experts to become e-learning content creators.
The 6-step framework to implement Employee-generated Learning
Want to find out how to implement an Employee-generated Learning approach in your company’s L&D strategy? In this podcast episode, Kasper interviews Chief Customer Officer at Easygenerator, Joni Toonen, who breaks down the 6 steps every company can follow to implement this new strategy successfully.
Moving from top-down to bottom-up learning
All around the world, there is a huge shift happening from top-down systems to bottom-up. Be it in entertainment (hello, Netflix) or across social media, user-generated content is here to stay. In this week’s episode, Kasper breaks down what this shift means for Learning & Development and how your organization can stay ahead of the curve.
How to keep your learning content up to date
Keeping learning content up to date is one of the biggest challenges Learning & Development teams are facing today. As the pace of change in business continues to speed up, how can instructional designers keep up with the ever-growing demand for up-to-date learning content? The simple answer: they can’t and they shouldn’t. Tune in to this week’s episode to find out how L&D teams should actually rely on subject matter experts to create more learning content – and always keep it up to date.
How to revolutionize your e-learning strategy with Employee-generated Learning
The e-learning content creation process is slow and expensive. Kasper Spiro discovered a better alternative to create e-learning in a faster, more cost-effective way that also makes it easier to maintain your e-learning content up to date. Introducing: Employee-generated Learning. Tune into this week's episode to get the blueprint for this revolutionary e-learning content creation strategy.
Introducing: Changing the Business of Learning
Welcome back to the podcast! In this episode, your host Kasper Spiro, talks about what he learned hosting Untold Stories in Learning & Development and why it was time for a new name and a new direction for the podcast.
Madhavi Tanikella on the role of coaching in L&D
Madhavi’s journey into L&D wasn’t the most straightforward one. With a Master’s degree in Marketing, it was only when she began her professional career that she discovered her passion for talent development. Today, after more than 16 years in the industry, she’s the Head of Learning at Tally Solutions, a multinational accounting software company based in India.
In our most recent episode of Untold Stories in Learning & Development, Madhavi talks about how coaching can play a role in L&D to help employees and organizations further their growth and development. She also discusses how the role of L&D professionals is changing from learning content creators to facilitators.
Madhavi's Learning Recommendations:
- Book: The Fifth Discipline, by Peter M. Senge
- Book: Multipliers: How the Best Leaders Make Everyone Smarter, by Liz Wiseman
- Learning Hero: Josh Bersin
Connect with Madhavi:
Geoff Stead on finding the perfect blend of L&D strategies and tools
Originally from South Africa, Geoff has spent most of his career building and leading digital learning innovation teams in California and the UK. Recently, Geoff stepped down from his role as Chief Product Officer at Babbel and currently works as a mentor and consultant, providing strategy support for emerging EdTech start-ups.
In our most recent episode of Untold Stories in Learning & Development, Geoff talks about constantly refining the blend of technology, strategies, and tools in L&D. He also discusses how the current environment of drastic change in the workforce can become a unique opportunity to make the case for L&D.
Geoff’s Learning Recommendations:
- Website: Silicon Valley Product Group
- Book: INSPIRED: How to Create Tech Products Customers Love, Marty Cagan
- Book: EMPOWERED: Ordinary People, Extraordinary Products, Marty Cagan with Chris Jones
- Book: Make It Stick: The Science of Successful Learning, Peter C. Brown, Henry L. Roediger III, Mark A. McDaniel
Connect with Geoff:
- LinkedIn: https://www.linkedin.com/in/geoffstead/
Geert de Jong on going from e-learning to e-health
Geert de Jong always wanted to be an educator but had a keen interest in technology as well. That led him to study English in university and then work as an ICT Editor at Dutch educational publishing house Noordhoff Uitgevers. After a stint in compliance training at UMCG he now works as an L&D Project Manager supporting workplace learning at every department in the hospital.
In our most recent episode of Untold Stories in Learning & Development, Geert talks about how he has used e-learning to address the evolving training needs at UMCG with microlearning resources that health practitioners can access on-the-job. He also discusses the shift UMCG has made to e-health – using e-learning courses to replace face-to-face therapies and improve overall patient care.
Geert’s Learning Recommendations:
- Learning Hero: Jane Hart
- Book: Working Out Loud, John Stepper
Connect with Geert:
Diane Law on taking an EPIC approach to L&D
With a background in Psychology and an MBA, Diane Law began her career working as a business consultant. Hey experience eventually led her working in change management and then as a people development consultant. Today, she calls herself a “learning cartographer” designing and facilitating bespoke learning and development journeys to help people and organizations address their learning needs.
In our most recent episode of Untold Stories in Learning & Development, Diane talks about the EPIC Learning Journey, the learning model she developed which stands for the four main learning approaches organizations need to implement: Experiential, People, Investigation, Courses. She also discusses the importance of keeping people at the center of L&D even amidst the constant influx of EdTech innovations.
Diane’s Learning Recommendations:
- Learning Hero: Seth Godin
- Book: Nine Lies About Work, Marcus Buckingham
Connect with Diane:
- LinkedIn: https://www.linkedin.com/in/dianelaw-peppermill/
- Website: https://www.peppermill.org/
Marc Ramos on how to leverage AI in L&D
Coming from a family of educators, Marc Ramos chose a different path to work in corporate learning. Throughout his career, Marc has worked in corporate training and learning in global household names like Google, Microsoft and Accenture. Since 2019, Marc has been leading the global learning strategy at Novartis, a global pharmaceutical company.
In our most recent episode of Untold Stories in Learning & Development, Marc talks about how AI can help L&D teams identify training gaps and create more personalized L&D initiatives. He also discusses how to leverage performance data to improve the quality of corporate training.
Marc’s Learning Recommendations:
- Book: Evidence-Informed Learning Design, Mirjam Neelen
Connect with Marc:
- LinkedIn: https://www.linkedin.com/in/marcsramos/
Rita Garcia on designing an impactful learning tech ecosystem
Rita Garcia always knew she wanted to work in L&D. With a passion for making a positive contribution to employee satisfaction at work, Rita saw learning as an opportunity to make a positive impact in workplace culture. After completing her studies in organizational psychology, she began working as an L&D consultant and in 2016 joined the team at Fujitsu. Today, Rita leads the Digital Learning team, looking after the company’s learning tech ecosystem to provide seamless learning experiences and leverage tech to solve business problems and fill learning gaps.
In our most recent episode of Untold Stories in Learning & Development, Rita talks about how to build a learning tech ecosystem that works for your business needs and learning goals. She also discusses the recent transformations in the corporate world and how L&D teams must shift to meet employees at their moment of learning.
Rita’s Learning Recommendations:
- Learning hero: Simon Gibson
- Book: The Lean Startup, Eric Ries
Connect with Rita:
- LinkedIn: https://www.linkedin.com/in/ritagarcia/
Videhi Bhamidi on the role of L&D in building successful returnship programs for women
Videhi Bhamidi began her professional career almost 20 years ago when she was hired as a Transaction Process Associate to manually scan through medical claims and process them. As a fresh graduate starting her first job, she was surprised – and slightly uncomfortable – with the lack of a clear and systematic approach to her job. This inspired her to start creating her own training manuals and materials to train her colleagues and fix errors they came across in the process. This is where the L&D seed was sown. From there, Videhi went on to complete her Master’s Degree from Oxford University in HR Management specializing in Learning and Development. For the last 5 years, Videhi has been working as a Principal Consultant at Easygenerator, offering her insights to our Product, Sales, Marketing, and Customer Success teams by running several research and thought leadership projects.
In our most recent episode of Untold Stories in Learning & Development, Videhi talks about the role L&D teams can play in helping women return to work after a long break. She also discusses the mindset shifts that still need to occur at corporate level to embrace a true culture of diversity and inclusion in the workplace.
Videhi’s Learning Recommendations:
- Learning heroes:
- Blog: Learning Science Weekly
- Podcast: Learning Now TV
Connect with Videhi:
Stella Lee on the role of ethics in EdTech
Stella Lee’s first love was actually painting – something she still enjoys to this day. But it was only after getting a PhD in Computer Science that her interest in learning technologies began. From there, she spent a few years working corporate learning before taking the leap to found her own consulting company, Paradox Learning. Today, with 20 years of experience under her belt, she works on enterprise-wide learning strategy and governance, digital ethics for learning, AI and e-learning applications, LMS design, evaluation and learning analytics.
In our most recent episode of Untold Stories in Learning & Development, Stella talks about the importance ethics in learning technology covering a wide range of topics from data protection to accessibility and inclusivity. She also discusses the human biases behind tech development and what we can do to ensure a more inclusive, fair, and equitable learning environment.
Stella’s Learning Recommendations:
· Learning Hero: Dr. Ruha Benjamin
· Book: Race After Technology, by Dr. Ruha Benjamin
Connect with Stella:
· LinkedIn: https://www.linkedin.com/in/stellal/
· Website: https://paradoxlearning.com/
Aaron King on the business role of L&D, performance support, and picking the right e-learning tools
Aaron King’s career began in the music world as a writer and producer in the 80s and 90s. But it was only after writing his first book, Gotta Get Signed: How To Become a Hip-Hop Producer, that Aaron took his first steps in the e-learning world. He turned his book into a textbook and an e-learning course and began touring the US to teach workshops. Today, Aaron is the Chief Learning Engineer at Snack Size Learning and has created more than 200 courses for government agencies, higher education, and corporate organizations.
In our most recent episode of Untold Stories in Learning & Development, Aaron talks about the importance of better integrating L&D departments with the overall business strategy to ensure learning and business goals are aligned. He also discusses e-learning tools and why they ultimately don’t matter as much as we think they do.
Aaron’s Learning Recommendations:
- Learning Hero: Karl Kapp
- Learning Hero: Will Thalheimer
- Learning Hero: Clark Quinn
- Book: Revolutionize Learning & Development, by Clark Quinn
Lori Niles on the power of EdTech in L&D
While working in L&D at large corporations in the early 2000s and 2010s, Lori Niles quickly recognized the power of EdTech and specialized in helping organizations successfully implement LMS and LXPs on a global scale. During this time, Lori found that companies would often acquire new technology but then struggled to get engagement. This is when she realized a more comprehensive approach was necessary that encompassed all strategic elements of a digital transformation in L&D departments.
In this episode of Untold Stories in Learning & Development, Lori talks about the rapid pace of digital innovations in the L&D industry and how far we still have to go to fully embrace the power of EdTech. She also shares her thoughts on the importance of better integrating our current work technology with EdTech for a more embedded learning experience.
Lori's Learning Recommendations:
- Learning Hero: Todd Tauber
- Learning Hero: Trish Uhl
- Learning Hero: Josh Novelle
- Book: Educated by Tara Westover
Alfred Remmits on the performance support and the business impact of learning
While running his own IT training company in the 80s and 90s, Alfred Remmits observed the challenges of traditional training solutions. Learners would sit through training sessions but struggle to recall their newly acquired knowledge on the job. That’s when he discovered the solution: Performance support.
In the third episode of Untold Stories in Learning & Development, Alfred shares the power of meeting employees in their moment of learning need, as well as the business impact it brings. He also shares how he came to work with Bob Mosher and Dr. Conrad Gottfredson, both of whom developed the 5 Moments of Need® framework.
Tune in to this season finale to hear Alfred’s story.
Books mentioned:
- Innovative Performance Support: Strategies and Practices for Learning in the Workflow by Conrad Gottfredson & Bob Mosher
Louise Puddifoot on people, organizations, and continuous learning
Before Louise Puddifoot founded her own Learning & Development firm, she spent over 20 years at global data giant Nielsen. She eventually became the corporation's Vice President of Talent Development, a role in which she helped implement an Employee-Generated Learning approach at the corporation. Today, she's dedicating her expertise to Willow & Pudifoot, a firm of "scaleup people development specialists" that help high-growth companies work through the people-related challenges of scaling their business.
CEO of Easygenerator Kasper Spiro sat down with Louise to discover her motivation as a Learning & Development professional, and why she made the switch from training the corporate workforce to developing scale-ups. Listen to her full story.
Books & resources mentioned:
Kasper Spiro on e-learning and becoming the CEO of Easygenerator
Before he became CEO of Easygenerator, Kasper Spiro worked in the EdTech and e-learning business for a long time. Responsible for the creation of e-learning, he quickly learned how much time and money it costs to create online learning materials and that it's even harder to keep them up-to-date. This realization would eventually drive his motivation to take on his biggest project: Easygenerator. Tune in to hear his full story, and discover why he wants to tell other untold stories in the industry.
Books Mentioned:
Informal Learning by Jay Cross: https://amzn.to/3BMM16D
Introducing: Untold Stories in Learning & Development
Easygenerator proudly presents Untold Stories in Learning & Development — an all-new podcast shining a light on the learning professionals you haven't heard of. Hosted by the CEO of Easygenerator, Kasper Spiro, each episode introduces a new learning professional and how they're making waves in the industry in their own way. Join us for a new story every week.