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E-Commerce Answers

E-Commerce Answers

By Accorin, A Wasserman Company
Whether you’re a complete novice or an experienced merchant, this podcast series has something for everyone - latest trends in technology, marketing, strategy, content, and more. Hosted by Frank Thompson of Accorin.
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Holiday Season E-Commerce Preparedness with FTD's CTO, Matt Powell
Frank is joined by Matt Powell, CTO of FTD (Florists’ Transworld Delivery), for a wide-ranging discussion about FTD's operations, including how they're obsessive about preparing for known traffic spikes and optimizing for KPIs.
December 08, 2021
Discussing E-Commerce Site Migrations with BigCommerce & EXCLUSIVE
Frank is joined by Accorin's VP, Digital Strategy & Delivery, Daniel Fertig, VP Partnerships at BigCommerce, and Scott Smigler, CEO Exclusive Concepts to discuss e-commerce website migrations from all angles.
November 16, 2021
A Conversation with Sonal Puri, CEO of Webscale
In this episode, Frank and Graham are joined by CEO of Webscale, Sonal Puri, to talk about e-commerce security, scalability, performance, headless applications, and the story behind Webscale.
August 02, 2021
Our Take on 2021, So Far
Frank is joined by Accorin's Head of E-Commerce Delivery, Graham Lubie to discuss how the first half of 2021 has gone; both internally and for Accorin's clients.
July 06, 2021
Beyond E-Commerce Hosting & Security with Webscale's Adrian Luna
This episode, Frank is joined by Adrian Luna of Webscale to talk about how critical hosting is in modern day e-commerce. From scaling to cope with unexpected traffic spikes, to safeguarding against bad actors, your hosting shouldn't be an afterthought.
March 18, 2021
E-Commerce Startup Wisdom from Jesse Horwitz, Co-Founder of Hubble Contacts
This week, Frank is joined by Jesse Horwitz, Co-Founder of Hubble Contacts, a brand famous for disrupting the contact lens industry via e-commerce. Jesse shares his insights on the Hubble journey, and thoughts on the world of e-commerce and startups.
February 17, 2021
Exceptional E-Commerce Customer Service with Nicole Baqai of Gorgias
This week, Frank is joined by Nicole Baqai of Gorgias to talk about the trends, traditional and contemporary, and importance of exceptional customer service in e-commerce.
February 10, 2021
Recapping 2020 - A Year Like No Other
As we enter the new year, Frank is joined by other members of the Accorin team to discuss the impact and observations of the Covid 19 pandemic on their personal lives, working environment and our e-commerce clients.
January 05, 2021
E-Commerce Platform Selection - A Chicken or Egg Question?
In our second episode, Frank and Graham consider whether it's best to start with a chosen platform selection and build your online storefront around it, or define your functional and operational requirements first.
November 17, 2020
B2B Self-Service E-Commerce
In this episode, Frank Thompson interviews Accorin's VP, Service Delivery & Strategy, Graham Lubie to discuss the concept of "Self-Service B2B" e-Commerce, which we find makes for a more ideal e-commerce experience for our clients and their customers.
October 27, 2020