Essential Insights: A Podcast for Healthcare Professionals

Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The 13th episode is on “Trending Questions from Hospice Volunteers and Mangers” which will be answered by industry expert Gary Gardia. Gary has over 35 experience in healthcare. He began his hospice career as a volunteer. Since then he has worked in many capacities leading a variety of teams and departments including volunteers, social workers, bereavement, and education. If you want to learn more about this topic after the podcast, please use this link: http://fin-ed.info/3dCCM0n to see the latest Volunteer Manager webinars that are available now to view and download! Check out these links for more info! Volunteer Manager Webinars: http://fin-ed.info/3dCCM0n Questions?: support@eewebinarnetwork.com Follow us on LinkedIn: http://linkedin.com/company/hhwn Like us Facebook: http://facebook.com/hhwnwebinars Tweet us on Twitter: http://twitter.com/HospiceWebinars

Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The 12th episode is a webinar clip recorded on 1/28/21 and covers top trends affecting physicians. Our speaker, Gloria Turner, has dedicated herself to healthcare clients in business development and operations. She has successfully lead teams, analyzed growth cycles, and implemented solutions to deliver quality care. She has worked in new market development, business turnarounds, and contributed to the financial success of many organizations. Gloria is the CEO of Turner Healthcare Consulting. She and her team work with providers across the United States and are passionate about advocating for those who need care. Be sure to check out Gloria’s webinar on building physician relationships (available now to view in the recorded webinar + free digital download format) that the audio was clipped from called Understanding Physician Relationships: Creating Strong Partnerships in an Evolving Healthcare Landscape. Register and learn more here https://fin-ed.info/3pyWkVX. Podcast listeners can also use coupon code PODCAST10 for 10% off this timely webinar. Check out these links for more info! Building Physician Relationships Webinar: https://fin-ed.info/3pyWkVX Gloria’s website: https://www.turnerhealthcareconsulting.com/ Questions?: support@eewebinarnetwork.com Follow us on LinkedIn: http://linkedin.com/company/hhwn Like us Facebook: http://facebook.com/hhwnwebinars Tweet us on Twitter: http://twitter.com/HospiceWebinars

Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The 11th episode is a webinar clip recorded on 10/27/20 and covers Assertive Communication Training. Our speaker is Joanna Pera has over 25 years of sales and leadership experience in the healthcare industry, including long-term care, hospice, home health care, assisted living, infusion, psychiatry, and pediatrics. Joanna’s expertise focuses on business development, employee coaching, and customer/employee engagement with a special emphasis on Emotional Intelligence and how it impacts organizational objectives. Joanna has served in senior leadership roles for large healthcare organizations and continues to have a passion for sales, sales effectiveness, and growing leaders. Be sure to check out Joanna’s assertiveness training webinar (available now to view in the recorded webinar + free digital download format) that the audio was clipped from called Mean What You Say, Say What You Mean: Assertiveness Training for Professionals. Register and learn more here: http://fin-ed.info/3cKs5bO. Podcast listeners can also use coupon code PODCAST10 for 10% off this timely webinar. Check out these links for more info! Assertive Communication Webinar: http://fin-ed.info/3cKs5bO Joanna’s website: https://www.poweredbypera.com/ Questions?: support@eewebinarnetwork.com Follow us on LinkedIn: http://linkedin.com/company/hhwn Like us Facebook: http://facebook.com/hhwnwebinars Tweet us on Twitter: http://twitter.com/HospiceWebinars

Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The 10th episode is a webinar clip recorded on 1/7/21 and covers Medicare Advantage and Hospice. Our speaker is Melinda Gaboury. Melinda has more than 29 years in home care experience, including extensive day-to-day interaction with home care and hospice professionals, and over 18 years of executive speaking and educating. Melinda has profound experience in Medicare PPS training, billing, collections, case-mix calculations, chart reviews, and due diligence. She is also the author of the Home Health OASIS Guide to OASIS-D1. Be sure to check out Melinda’s latest webinar (available now to view in the recorded webinar + free digital download format) that the audio was clipped from called Medicare Advantage & Hospice: The Time Has Come. Register and learn more here: http://fin-ed.info/3oCdL82. Podcast listeners can also use coupon code PODCAST20 for 20% off this timely webinar. Check out these links for more info! Latest webinar on Medicare Advantage: http://fin-ed.info/3oCdL82 Melinda’s website: https://healthcareprovidersolutions.com/ Questions?: support@eewebinarnetwork.com Follow us on LinkedIn: http://linkedin.com/company/hhwn Like us Facebook: http://facebook.com/hhwnwebinars Tweet us on Twitter: http://twitter.com/HospiceWebinars

Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The 9th episode is a webinar clip recorded on 1/6/21 and covers Updating Electronic Policies for Work from Home Staff. Our speaker is Nancy Flynn. Nancy is an expert on workplace policy, communication, and compliance, she is the founder and executive director of The ePolicy Institute, Business Writing Institute, and Marijuana Policy Institute. She is a professional trainer, policy writer, and consultant who helps hospice and home care employers worldwide minimize potentially costly electronic risks, including lawsuits and regulatory fines. Be sure to check out Nancy’s latest webinar (available now to view in the recorded webinar + free digital download format) that the audio was clipped from called Updating Electronic Policies for Work-from-Home Employees: Best Practices for Email, Web, Mobile & Social Media Compliance. Register and learn more here: http://fin-ed.info/3sgIBoX. Podcast listeners can also use coupon code PODCAST20 for 20% off this timely webinar. Check out these links for more info! Latest webinar by Nancy on Updating Policies: http://fin-ed.info/3sgIBoX Nancy’s website: http://www.epolicyinstitute.com/ Questions?: support@eewebinarnetwork.com Follow us on LinkedIn: http://linkedin.com/company/hhwn Like us Facebook: http://facebook.com/hhwnwebinars Tweet us on Twitter: http://twitter.com/HospiceWebinars

Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The 8th episode covers vaccine skepticism and the COVID-19 vaccine. Our speaker is Kathy Ahearn. She is the owner of Ahearn Advisement Partners and consulting service specializing in all areas post-acute. She has a degree both in Nursing and Social Work with a strong background in Oncology Nursing, Hospice and Home Health. Kathy is also a frequent webinar presenter. Be sure to check out her latest webinar Vaccine Skepticism in the Age of COVID-19: Educating Patients & Staff to Alleviate Fears & Achieve Compliance. Podcast listeners can also use coupon code PODCAST20 for 20% off this timely webinar. Check out these links for more info! Latest webinars by Kathy: https://bit.ly/39qUHVB Ahearn Advisement: https://ahearnadvisors.com/ Questions?: support@eewebinarnetwork.com Follow us on LinkedIn: https://www.linkedin.com/company/hhwn Give us a like on Facebook: https://www.facebook.com/hhwnwebinars

Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The 7th episode covers Audits & ADR/TPE: Successfully Maneuver Through the Process & Avoid Future Denials. Our speaker is Kathy Ahearn. She is the owner of Ahearn Advisement Partners and consulting service specializing in all areas post-acute. She has a degree both in Nursing and Social Work with a strong background in Oncology Nursing, Hospice and Home Health. Kathy is also a frequent webinar presenter. Be sure to check out her latest webinar Audits & ADR/TPE: How to Approach & Successfully Maneuver Through the Process. Podcast listeners can also use coupon code PODCAST20 for 20% off this timely webinar. Check out these links for more info! Latest webinars by Kathy: https://bit.ly/36m4aKD Ahearn Advisement: https://ahearnadvisors.com/ Questions?: support@eewebinarnetwork.com Follow us on LinkedIn: https://www.linkedin.com/company/hhwn Give us a like on Facebook: https://www.facebook.com/hhwnwebinars

Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The sixth episode covers Strategic Planning During a Pandemic: How this Benefits Your Agency.  Our speaker is Kathy Ahearn. She is the owner of Ahearn Advisement Partners and consulting service specializing in all areas post-acute. She has a degree both in Nursing and Social Work with a strong background in Oncology Nursing, Hospice and Home Health. Kathy is also a frequent webinar presenter. Be sure to check out her latest webinar Strategic Planning During a Pandemic: Predicting the Unpredictable. Podcast listeners can also use coupon code PODCAST20 for 20% off this timely webinar. Check out these links for more info! Latest webinars by Kathy: https://bit.ly/2G7s0AL Ahearn Advisement: https://ahearnadvisors.com/ Questions?: support@eewebinarnetwork.com Follow us on LinkedIn: https://www.linkedin.com/company/hhwn Give us a like on Facebook: https://www.facebook.com/hhwnwebinars

Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The fifth episode covers IDG Meetings. Our speaker today is the Executive Director of the Advanced Palliative Hospice Social Work certification organization, Gary Gardia. He will cover IDG meetings and the importance of holistic/interdisciplinary care models. Gary’s knowledge in the field brings a very real aspect to his teachings that healthcare workers can relate to. He gives real-life examples and applications that people can use in their daily work routines. He covers many challenging topics in a professional and easy to understand manner. Gary is truly a top-notch speaker and we are so thankful to have him share his expert knowledge on the podcast today. Check out these links for more info! Latest IDG webinar by Gary: https://bit.ly/2F3FnRJ Gary’s Social Worker Series: https://bit.ly/304IaRE Follow us on LinkedIn: https://www.linkedin.com/company/hhwn Give us a like on Facebook: https://www.facebook.com/hhwnwebinars Over 34 years ago, Gary began his hospice career as a volunteer. Since then he has worked in many capacities leading a variety of teams and departments including volunteers, social workers, bereavement, and education. Gary holds Masters Degrees in both Education and Social Work and is a Licensed Clinical Social Worker. He also holds the new Advanced Palliative Hospice Social Worker Certification (APHSW-C). Gary received the National Hospice and Palliative Care Organization’s (NHPCO) Heart of Hospice Award for developing innovative programs to meet the needs of caregivers and the bereaved and is the recipient of the national social work organization Social Work Hospice and Palliative Network (SWHPN) Award of Excellence in Professional Education. He is a frequent presenter and keynote speaker at state and national conferences and works as a consultant for various businesses and healthcare organizations. He is currently the Executive Director of the Advanced Palliative Hospice Social Work certification organization

Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information, and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The fourth episode is “I’m Sorry to Hear That…” How to Respond More Effectively to Complaints. We will cover three main areas: Listen, Apologize & Give. Our guest speaker and industry expert today is Susan Keane Baker. Susan is a dynamic speaker who provides practical techniques that can be implemented quickly. She works with healthcare organizations that want to be known for exceptional patient care and with people who want happier patients. Podcasts listeners can enter to win her book “I’m Sorry to Hear That” by emailing support@eewebinarnetwork.com with podcast in the subject line and let us know what you enjoyed the most about today’s podcast. One lucky winner will be drawn randomly and will be announced on a future episode and contacted by email. Please note your email will not be used for any other purpose other than this podcast giveaway. Deadline to enter is 11/30/20. Check out these links for more info! Latest webinar by Susan: https://bit.ly/393YSVl Susan’s website: https://www.susanbaker.com/ Connect with Susan on LinkedIn: https://www.linkedin.com/in/susankeanebaker Email for book giveaway: support@eewebinarnetwork.com Follow HHWN on LinkedIn: https://www.linkedin.com/company/hhwn Give us a like on Facebook: https://www.facebook.com/hhwnwebinars

Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The third episode covers hospice and community grief support during COVID-19 care for the caregiver. Our first speaker today is Tom Zuba, international life coach, author, and speaker who is transforming the way we “do grief” worldwide. He is the author of Permission to Mourn and Becoming Radiant. Podcasts listeners can enter to win his book Permission to Mourn by emailing support@eewebinarnetwork.com with podcast in the subject line and let us know what you enjoyed the most about today’s podcast. One lucky winner will be drawn randomly and will be announced on a future episode and contacted by email. Please note your email will not be used for any other purpose other than this podcast giveaway. Deadline to enter is 10/31/20. Our second speaker is Kathy Ahearn is the owner of Ahearn Advisement Partners and consults specializing in all areas post-acute. She has a degree both in Nursing and Social Work with a strong background in Oncology Nursing, Hospice and Home Health. Kathy is also a frequent webinar presenter. You can check out her latest webinar package on discharging live hospice patients here: https://bit.ly/2WvUdq6 Check out these links for more info! Latest webinars by Kathy: https://bit.ly/2WvUdq6 Tom Zuba’s website: https://www.tomzuba.com/ Ahearn Advisement: https://ahearnadvisors.com/ Email for book giveaway: support@eewebinarnetwork.com Follow us on LinkedIn: https://www.linkedin.com/company/hhwn Give us a like on Facebook: https://www.facebook.com/hhwnwebinars

Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The second episode covers The Role of the Hospice Social Worker. Our speaker today is the Executive Director of the Advanced Palliative Hospice Social Work certification organization, Gary Gardia. He will cover the role of the hospice social worker, skills and interventions that are readily available, and how to raise the bar for social workers on the team. Gary’s knowledge in the field brings a very real aspect to his teachings that healthcare workers can relate to. He gives real-life examples and applications that people can use in their daily work routines. He covers many challenging topics in a professional and easy to understand manner. Gary is truly a top notch speaker and we are so thankful to have him share his expert knowledge on the podcast today. Check out these links for more info! Latest webinar by Gary: https://bit.ly/308RJPd Volunteer Training Program: https://bit.ly/32fsUnI Gary’s Social Worker Series: https://bit.ly/304IaRE Follow us on LinkedIn: https://www.linkedin.com/company/hhwn Give us a like on Facebook: https://www.facebook.com/hhwnwebinars

Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, Program Coordinator for the Hospice & Homecare Webinar Network. My goal is to bring the listener, the essential worker, the latest information and high-quality education on critical topics that healthcare professionals are facing on a daily basis. The first episode covers the next COVID-19 wave. What we know, what we can expect. and how to prepare. Chris Moore, Senior Director and Head of Immunology and Kathy Ahearn of Ahearn Advisement tackle this challenging topic. They deliver industry expert insights to essential workers to keep them safe and to prepare them for the next COVID-19 wave. Check out these links for more info! Kathy’s latest webinar on Marketing & Community Outreach for Fall 2020: Challenges & Opportunities for Hospice & Palliative Care: https://bit.ly/3gE6ws2 HHWN COVID-19 Resource Page: https://bit.ly/32bCuaS Follow us on LinkedIn: https://www.linkedin.com/company/hhwn Give us a like on Facebook: https://www.facebook.com/hhwnwebinars Chris Moore is an Immunology group leader experienced in the discovery and development of novel antivirals and immunomodulators. Proven track record of building transformative pipelines with years of experience in leading multidisciplinary matrix teams, managing biologists and chemists, and developing scientific strategy and business plans. Experience leading programs from inception through clinical proof of concept. Numerous high impact publications in journals such as Nature and Cell Press. Kathy Ahearn has a Bachelor’s in both Nursing and Social Work, and owns Ahearn Advisement Partners. With over 30 years working and serving the healthcare community the combination of nursing and social work has served her well. She has worked in a variety of post-acute care settings with an emphasis on home health and hospice, home infusion, homecare, and skilled nursing as a PICC and compliance expert. Kathy has a unique ability to identify agency challenges and opportunities, quickly providing education, support, and mentoring to organizations, guiding them to a new level of operation.