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The eXp Podcast

The eXp Podcast

By Ben Moore

eXp has been proudly founded to give Real Estate Agents the world over the freedom & autonomy to build a business without limits. In this series, eXp UK agents Ben Moore (the one with the beard) & Scott Gunn give inside tips, insights & explanations around the model as well as sharing the stories of others who have walked the path to business ownership. Take a seat, raise your feet and broaden your mind as we discuss the journey to increased earnings, impact & freedom with the support of eXp Realty.
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Why 'doing the right thing' is the foundation to long term success as an estate agent

The eXp PodcastNov 13, 2023

00:00
47:50
Why 'doing the right thing' is the foundation to long term success as an estate agent

Why 'doing the right thing' is the foundation to long term success as an estate agent

Todays podcast features eXp UK estate agent and industry veteran, Craig Stephens. In todays conversation, Craig speaks openly about some of the key lessons and observations he's picked up from decades in the industry, as well as comprehensively breaking down the importance of doing 'the right thing'. Long term success in business is determined by your reputation, and Craig believes building a strong one is the difference between surviving and thriving in business.

Nov 13, 202347:50
Price conditioning properties in 2023 | Are On The Market a threat to Rightmove?

Price conditioning properties in 2023 | Are On The Market a threat to Rightmove?

In todays podcast we discuss the 'hows and whys' relative to conditioning property prices. Price reduction calls can often be viewed as a dreaded task for estate agents, and it's easy to see why. It's a call where we admit 'we got the price wrong' and it's a call where we are potentially letting a client know that their home isn't worth what they thought, or what they would like to achieve. Having said that, honest advice on pricing is something your clients need to hear. We debate the recent acquisition of On The Market on what that could mean for the UK market and Rightmove. The eXp Podcast agent of the week this week is Craig Stephens, our partner in Charnwood for being an incredible team player of late. We debate the importance of energy and dialling in the right mindset for the critical conversations and appointments that you're showing up to in your job/business.

Nov 06, 202343:51
Lighting your fire with Chris Durrant

Lighting your fire with Chris Durrant

In this week's exciting podcast episode, we have a special guest, Chris Durrant, who shares the inspiring journey of how he embarked on his entrepreneurial adventure with eXp. But here's the twist – it was his Mums nudge that made him do it!
Join us as we dive into the story of how Chris transformed that initial spark into a thriving business, unraveling his strategies and insights along the way. Together, we'll also peek into the crystal ball to envision the future Chris envisions for his enterprise. Get ready for a captivating conversation that's bound to ignite your own entrepreneurial aspirations!

Oct 30, 202338:17
"Don't get bitter, get better" - what the industry could learn from the growth of eXp, lessons from LAS VEGAS & a breakdown of start-up costs

"Don't get bitter, get better" - what the industry could learn from the growth of eXp, lessons from LAS VEGAS & a breakdown of start-up costs

Episode 60. Todays podcast, for the most part, is one of reflection. Host, Scott Gunn, featured on another industry podcast last week where the growth of self-employed models was debated. We unpack how that conversation went, and why (for the most part) the industry seems reluctant to acknowledge our growth and innovation, choosing instead to look for holes and criticism. We reflect on some key lessons from a recent trip to Las Vegas, and break down the true cost of starting a business with eXp (specifically the cost of compliance and onboarding). This weeks 'eXp Podcast Agent of the Week' is Mark Buchanan who has continued to reach new and incredible heights with his business, and who bravely shared his story to an audience of THOUSANDS in our recent business summit. Great work Mark, we're proud to be in business with you.

Oct 23, 202336:19
Launching with no cash, family support and revenue share (in conversation with Adam Budd & Ben)

Launching with no cash, family support and revenue share (in conversation with Adam Budd & Ben)

Episode 59. Todays podcast is from the archives. This is a never shared, seen or heard conversation between eXp UK estate agent Adam Budd and your regular host, Ben Moore. This was a recording made at Christmas time 2022, where Adam interviewed Ben about the support structure of eXp. He asked Ben about how agents are incentivised on the eXp revenue share plan and about Bens early transition in to the model. If you're an existing partner of eXp (or a future partner of eXp) we think it's important you have a detailed understanding of the income streams and opportunities you have access too. If you're somebody with a passion for property and like to keep an eye on how the landscape is changing, then equally, this could be an interesting listen for you too.
Oct 16, 202301:11:27
How to build a PERSONAL BRAND as an Estate Agent

How to build a PERSONAL BRAND as an Estate Agent

Episode 58. On todays podcast we explore how to build a personal brand as an estate agent. The first thing we debate is exactly 'what' a personal brand is before discussing how to build one and the power that a 'strong brand' can have in helping you achieve your commercial goals. Key findings and take-aways to help you make more money as an estate agent.

Beyond personal branding we breakdown the eXp structure from a support point of view, providing an insight in to exactly how we help over four hundred business partners grow their business with no mid tier management or KPI's.

A special shoutout to eXp agent Adam Budd for a powerful insight into his business that he kindly shared on our internal support platform recently. Adams insights, ironically, play nicely into both of the above topics (maintaining a strong personal brand and helping others).

This weeks eXp Podcast Agent of the Week is Christopher Durrant for his incredible weight loss transformation. With more energy, confidence and clarity of thought Chris has also had some break through moments in the growth of his estate agency business, which we celebrate on todays show. This weeks tip of the week comes from Scott, who shares some great thoughts around the importance of price conditioning.

Oct 09, 202353:20
STRUCTURES FOR SUCCESS: Managing client expectations, content concepts & 'Agents Giving' upcoming fundraiser

STRUCTURES FOR SUCCESS: Managing client expectations, content concepts & 'Agents Giving' upcoming fundraiser

Episode 57. On this weeks episode we discuss ‘structures for success’ on our tip/strategy of the week. Specifically we unpack a ‘welcome to market’ call, and explore how that can help for managing future expectations and avoiding potential problems when it comes to market feedback and offer negotiation. We also give a huge and much deserved shoutout to Agents Giving and their upcoming cycling fundraiser which aims to combine fun and fitness for a great charitable cause (see link below for more detail). Scott & I also debate the recent stabilisation in interest rates and what this could mean for the property market as well as declaring this weeks ‘eXp Podcast Agent of the week’, Matthew Lyth. We hope you enjoy todays show, thanks for being the third person at our table 🤛🏼 Agents Giving 'get on your bike' fundraiser: https://agentsgiving.org/event/the-great-british-property-cycle/ Interest rates freeze (5.25%): https://propertyindustryeye.com/property-industry-reacts-to-bank-of-englands-decision-to-freeze-interest-rates/
Oct 02, 202346:19
Is quoting your fee UPFRONT helpful or harmful for your Estate Agency business?

Is quoting your fee UPFRONT helpful or harmful for your Estate Agency business?

Episode 56. On todays podcast we ponder and debate all things 'commission' and explore whether or not quoting your fee upfront (before the valuation) is helpful or harmful for your conversions. We also discuss (in some detail) current market trends and explore how the market cross-country is performing so far in 2023 compared to a post and pre-COVID environment. A huge thank-you to Christopher Watkin for sharing a brilliant post and easy to understand visual that demonstrates net sales performance. You can see Chris's original post by following the link below: https://www.linkedin.com/posts/christopherwatkin_residential-property-sales-bounce-back-last-activity-7109071570463019008-YWrh?utm_source=share&utm_medium=member_desktop
Sep 25, 202352:36
Rightmove: What can we learn from their growth, and why do agents love to hate? + MNCR Mastermind 🐝

Rightmove: What can we learn from their growth, and why do agents love to hate? + MNCR Mastermind 🐝

Welcome to episode 55 of the eXp Podcast. A slightly different and very structured format. Today we break down a company that estate agents tend to love to hate: Rightmove PLC. Why is that the case, and what can we actually learn from Rightmoves growth? We delve into some key learnings from our eXp Mastermind event in Manchester, celebrate this weeks 'cappers' and share some key tips for optimising business performance.
Sep 18, 202301:00:10
Estate Agency Success: Dream homes, overcoming challenges & partner acknowledgements 🏡🚴🤝
Sep 11, 202344:47
A podcast update: what next?

A podcast update: what next?

Todays brief episode is a short recording of reflection over the past twelve months and an update on what’s to come in the months to follow. Interviews with estate agents, business owners, guest speakers, industry suppliers - who would you like to hear from?
May 16, 202211:02
The property market: are we doomed?

The property market: are we doomed?

The property market in a post-COVID Britain has been a strange, fast-paced and surprising place. The turbulence of late is something we aren’t likely to witness again for a very long time. However, as we’ve adapted to the reality that COVID is here to stay, there have been many more variables come to surface that no doubt will impact on the property market. What impact could this have on your business or the feasibility of you starting a business in 2022? Today we discuss.
May 09, 202245:37
Are we one of the fastest growing estate agencies in UK history? (Anniversary episode 🤩)

Are we one of the fastest growing estate agencies in UK history? (Anniversary episode 🤩)

This week, two incredible milestones were achieved. Todays episode marks ONE WHOLE YEAR since the podcast launched. We only ever planned to do a handful, so one year is some going! Secondly, and perhaps rather more impressively… this week eXp UK were announced as one of the fastest growing estate agencies in the history of the UK. The company has also been ranked in the top 20 firms in the country for listings in Q1 this year. Could everything we’ve been preaching this year actually have some substance? The data would suggest so…
Apr 29, 202231:49
Converting with direct mail & winning business, as a new business (Q & A episode)

Converting with direct mail & winning business, as a new business (Q & A episode)

In today’s episode we cover three questions that have come in from podcast listeners and existing eXp agents over the last week or so. An agent who is struggling to secure new business asked us to break down some key lead gen strategies. Another agent is having great success in making the phone ring from direct mail, but struggling to book appointments. And finally, a new partner of ours has found the fact that they are a ‘new business’ a barrier to conversion. We break down why being a start up can be a great strength to potential clients, not a weakness.
Apr 11, 202236:28
Controlling ego & driving success in estate agency

Controlling ego & driving success in estate agency

In today’s show we share ideas around the role your ego plays as you start to have success in business as well as strategies to aid growth.
Apr 04, 202249:01
Creating a podcast for your estate agency business
Mar 28, 202224:30
Two small changes that may have a HUGE impact on your agency

Two small changes that may have a HUGE impact on your agency

Building a business is a process of trial, error, lessons and constant feedback. In today’s podcast Scott and Ben share two small changes that each have made to their processes and product offering that have had a great impact on client relationships and conversions. Will you implement today’s tips into your business?
Mar 21, 202241:33
£20K in listing fees in three weeks: Estate Agency startup insights

£20K in listing fees in three weeks: Estate Agency startup insights

Ben here. Last year, I stopped selling houses to focus on our revenue share framework. Agent support and recruitment is still a big focus of mine, but after a family decision meant a move across the country wasn’t to be - I decided to get back to my routes. Three weeks ago I ‘opened the books’ to start listing houses again. It’s been like ‘day 1, part 2’ and in today’s solo recording I share some insights into the strategies that have so far worked for me and the steps I have taken to come out of the traps with (some) success.
Mar 14, 202224:21
Glenn Sanford: Founder of the fastest growing estate agency on the planet (eXp Realty)

Glenn Sanford: Founder of the fastest growing estate agency on the planet (eXp Realty)

Where do we begin? Today’s guest has achieved more in business (in terms of wealth, impact and notoriety) than most could even dare dream of. Yet, to meet him, you would never guess it. Glenn is the incredibly grounded and gracious founder of eXp Realty, the worlds fastest growing real estate brokerage. Since eXp launched in the UK (around two years ago) the company has almost quadrupled in size… and the best thing? We are only just starting. In today’s show, Glenn speaks openly and candidly about his journey with eXp. If you’re an entrepreneur with a property focus - now is your chance to grab 30 minutes with arguably one of the most humble billionaires you will ever meet. It is our complete honour to welcome you to today’s episode & introduce you to the visionary that is Mr Glenn Sanford.
Mar 07, 202228:47
What YOU need to know about self-employed estate agency models

What YOU need to know about self-employed estate agency models

If you’re considering launching your own agency, you have options. ‘Alone alone’, a hybrid model or eXp and such like frameworks. Without question, experienced agents have options in 2022 and can make money without the usual risk. But are all models made equal? This is a question that goes deeper than commercials, there are some incredibly important contractual details that new agents often overlook. Today’s podcast tells you exactly what you need to know, ask and explore before you choose a partner to grow your empire.
Feb 28, 202252:23
Money & Milestones

Money & Milestones

Today’s podcast is an episode of reflection, as Scott & Ben review the last couple of years in business, partnered with eXp. The estate agency sector has evolved dramatically over the last couple of years, thanks to the momentum that eXp and other such-like modes have managed to secure. With hundreds of lives changed as a result of agent-focused innovation; today’s chat highlights the impact & success agents can have in 2022 without the old barriers to entry.
Feb 21, 202237:06
How to list premium properties at premium fees

How to list premium properties at premium fees

There are many reasons to start a business. Making more money or building a life with a more favourable work/life balance are two legitimate reasons, often at the top of that list. You can, without question, build a great business dealing with volume and catering for mass-market homes. However, charging higher fees does take the pressure away to have to chase volume and be something to everybody. In today’s show, we explore some key considerations and a proven footprint to help you create an agency that caters for the upper quartile. A conversational episode that we hope will give you some real food for thought and actionable advice to help you secure high ticket deals as an Estate Agent.
Feb 07, 202254:08
Shooting The Breeze With Dom - Owning An Estate Agency, 12 Months In

Shooting The Breeze With Dom - Owning An Estate Agency, 12 Months In

In this week's episode, we get the chance to chat with Dom Murphy, and find out how his first 12 months have gone since launching his very own Estate Agency business. Having worked in Estate Agency for over 25 years we chat with Dom about why he chose to finally 'go it alone'.

With his typical candor and enthusiasm, Dom was happy to share how he won his first few instructions, how long it took him to earn his first fee, and what the future looks like for his business over the next few years. 

With so much experience to unpick we hope you enjoy the episode.

Jan 31, 202247:09
What can this 21 year old teach you about business?

What can this 21 year old teach you about business?

In todays episode of the podcast, I was joined by eXp agent Kevin Hanley. Kevin is just twenty-one years of age and has made the brave decision to set up his own estate agency business. In todays chat, Kevin shares the experience of transitioning from employed to self-employed and gives an insight into his evolution over the last few months. Kevin is a lovely & genuine guy who we have a lot of time for here at The eXp Podcast, so we hope you enjoy todays conversation as much as we did. 
Jan 24, 202228:39
The power of relationships & big picture thinking: How to win 2022 with eXp UK’s Adam Day

The power of relationships & big picture thinking: How to win 2022 with eXp UK’s Adam Day

In today’s three-way conversation we unpack some of the key ways that Estate Agents can establish themselves or build into 2022. With a particular focus on building brand & harnessing relationships we highlight some of ‘the agents to watch’ and explore some of the key common denominators high performing agents share.
Jan 17, 202251:28
Getting to know Scott Gunn

Getting to know Scott Gunn

Today’s episode unpacks the story of Scott Gunn, one of the best known and arguably most successful agents within the eXp network; and of course, co-host of The eXp Podcast. Unlike the majority of the Estate Agents we speak with, Scott actually chose property as a career path and over the years has developed a wide scope of experience in the space. In today’s chat Scott openly shares those experiences along with the lessons learnt a long the way. A great, conversational episode packed with insight.
Jan 10, 202253:46
A very Happy New Year from The eXp Podcast 🥳

A very Happy New Year from The eXp Podcast 🥳

More of a sound bite than an episode. In todays solo podcast Ben reflects back on the festive period and gives some food for thought for the year ahead when it comes to your business goals & career aspirations for 2022.
Jan 03, 202204:46
A beer with Ben & Scott: The 2021 review 🍻

A beer with Ben & Scott: The 2021 review 🍻

Todays episode is the final episode of 2021. Can you believe that? Back in April we hit record on our first episode with a plan of doing just a handful. Yet here we are, at the end of a crazy year for the whole industry and still going strong. Still trying to add value to listeners, still putting the work in but most importantly of all - still enjoying the process. Today we each cracked open a beer (and Scott cracked open his tightest turtle-neck) & we sat down to reflect on a bizarre but brilliant 12 months. We came on without an agenda but spoke a lot about our personal highlights, goals for next year and what success is REALLY about. Enjoy, have a brilliant Christmas and we will see you next year. I'll toast to that, Ben 🍻
Dec 27, 202128:31
Set-backs, successes & personal growth: Interviewing Ben 🧔🏻

Set-backs, successes & personal growth: Interviewing Ben 🧔🏻

As the first year of The eXp Podcast comes to an end, we thought now would be a good time to delve in to the back stories of your hosts. In todays episode Scott asks Ben about his history, background and early business experiences that started the path to joining eXp in late 2019. An 'interview episode' to unpack the story of a serial estate agency entrepreneur.
Dec 20, 202101:03:11
Generating low-cost leads, burnout, vendor care & joining eXp

Generating low-cost leads, burnout, vendor care & joining eXp

Today's Q & A style episode covers some key (and common) topics that are often at the forefront of the minds of current and aspiring agency owners. Amongst the small talk (and Christmas party-chat) we openly discuss some of the best strategies to generate seller leads for your business free of charge as well as strategies to avoid burn out whilst still maintaining a customer-focused approach to your business. Todays final question (deliberately positioned at the end of the episode) will only be of interest to those of you who are considering joining eXp in the future as we break down the process of joining. Current partners of eXp and those with no intention of joining therefore we hope will get great value from the first 40 minutes of todays show; those of you considering joining us please make sure you stick around until the end. 
Dec 13, 202156:15
Fees: Getting them right, the mistakes agents make & knowing your worth

Fees: Getting them right, the mistakes agents make & knowing your worth

Getting your fees right is essential. It will be the difference between barley surviving and completely thriving in your business. In today’s podcast Ben & Scott explore key considerations when pricing your services as well as exploring some common mistakes and limiting beliefs agents often have when quoting for their service.
Dec 06, 202149:07
£15,000 in EIGHT weeks with Adam Budd

£15,000 in EIGHT weeks with Adam Budd

Adam Budd started his own Estate Agency business with eXp UK less than eight weeks ago.  Previously Adam was working in an unrelated sector and launched his business to have a better work/life balance & a stronger income using his many years spent as an Estate Agent previously.  With no existing database or recent success, Adams business was launched from a ‘cold start’.   With one eye on his budget and one eye one his future Adam has worked intelligently to make sure his business has got off to the best start.   He’s really come out swinging.  In today’s video Adam gives an unfiltered insight into the strategies that have worked for him and how he has positioned himself to capitalise on the ‘low hanging fruit’ of his market.  A must watch for any existing agency owners or those looking to hit the ground running in the near future.
Nov 29, 202149:26
Business lessons from Las Vegas

Business lessons from Las Vegas

The more eagle-eyed listeners will have noticed that Scott was missing from last weeks podcast episode with Chris Targett (which, if you haven't listened too by the way please do check it out - SO much value). Scotts absence was with good reason - he was actually in Las Vegas, attending eXp Con. Our annual get together where our agents collaborate & celebrate. That presented a unique opportunity for Scott to rub shoulders with some truly amazing, inspiring and successful people. Celebrities, millionaires... BILLIONAIRES. Scott learnt some of the key lessons and gained valuable take-aways from sharing a beer with some of the most successful people in global Real Estate; in todays episode we unpack many of them. Enjoy!
Nov 22, 202133:56
Dominate your market through exceptional content with Chris Targett (Social for Brokers)

Dominate your market through exceptional content with Chris Targett (Social for Brokers)

Chris Targett is an ex Estate Agent turned social media wizard, and the proud owner of Social for Brokers. Chris has a deep routed understanding of social media and helps property professionals and mortgage brokers 'find their voice' online by creating bespoke content that speaks to the intended demographic. In todays episode Ben & Chris explore all things social media, marketing & brand-building. This conversational episode un-packs the importance of leveraging social media (with some actionable tips to doing exactly that successfully) to help you raise awareness of your business and drive sales through inbound customer acquisition. If you have any questions for Chris or would like to enquire about his services you can reach him directly on Linkedin by searching 'Chris Targett' or you can visit the Social for Brokers website at: www.socialforbrokers.com. You can also keep up to speed with what Chris is up to as well as checking out the 'behind the scenes' of his business by following him on Instagram. Visit www.instagram.com/socialforbrokers . Chris is a great guy with an exceptional eye for content. If you need help with creating graphics that stand out from the crowd, Chris gets a huge ‘eXp Podcast’ endorsement. Enjoy today’s show.
Nov 15, 202153:00
Fearing regret more than failure & owning your personal brand with Jess Lenouvel
Nov 08, 202151:23
Are excuses holding you back?

Are excuses holding you back?

With any goal or objective there's a valid time in the process to study theory. There's a time to plan. Then ultimately, there's a time to take action & implement. A common trait with entrepreneurs is to often confuse studying theory with being proactive. It's important for sharpening your tools and building your confidence, but there's a line in the sand where it can overspill in to a justification for procrastination. In todays episode Ben & Scott discuss all of the above as well as the importance of taking action to convert your theory and dreams into reality.
Nov 01, 202138:41
Why I left eXp - The Brenton Smith Story

Why I left eXp - The Brenton Smith Story

Todays episode unpacks the story of Brenton Smith. Brenton was a founding territory operator at the well known hybrid agency, Purplebricks. He had a front row seat through their inception and growth but ultimately didn't see the low fixed fee model as the future of the UK market, and so partnered with eXp to do things completely his own way. It wasn't all sunshine, rainbows and high-fives though as Brenton ultimately left us. He left us to set up his own agency (completely independently) to explore the differences. On todays show, we explore his thoughts and feedback to help anybody else who is considering their business options for 2022 or beyond. 

Oct 25, 202146:28
Increasing fees, finding down-time & dealing with fear (Q & A episode)

Increasing fees, finding down-time & dealing with fear (Q & A episode)

In todays podcast Scott & Ben explore some recently asked and commonly asked questions. 1) I launched my business with low fees to build my stock, how do I now increase what I'm charging? 2) How can I achieve down-time/a work life balance as a self employed agent? 3) How do I overcome the fear of judgement from others? 4) What advice would you give for brand building and embracing video to raise awareness of my Estate Agency business? 
Oct 18, 202147:51
Improving your sales progression with Jinny Walker
Oct 11, 202154:08
How to generate valuations

How to generate valuations

Keeping your diary busy with valuations is a consideration on the mind of most Estate Agents. None more so than those who are self employed with tens of thousands of pounds in personal commission on the line. For many, lead generation is scary because in the UK market it has been (in the main) the responsibility of the 'brand' rather than the person. SO. Which strategies work? How can you generate valuations consistently with predictability? In todays show, Ben & Scott break down their 'key three' strategies to keep your diary busy and pipeline stacked. One not to miss for any instruction minded agent.
Oct 04, 202101:00:10
The Power of Accountability

The Power of Accountability

There's an old saying that goes: "If you want to go fast then go alone if you want to go far then go together". Humans are 'pack animals'. We can achieve incredible things if we are surrounded by the right people and working toward a collective movement. Yet often pride and ego can stand in the way of us asking for help or seeking out accountability from a third party. Todays podcast explores the value that can be had in being accountable to somebody else (as well as our own goals and motivations). How significant can the threat of letting somebody else down or the fear of being seen to be somebody who doesn't take action be on adding fuel to the flames of our actions?
Sep 27, 202150:50
eXp UK Explained: The Podcast

eXp UK Explained: The Podcast

Since the inception of eXp in the final quarter of 2019, the growth has been unprecedented. Not only against the metric of ‘bums on seats’ but also in terms of production; houses listed, property sold & pipelines established. Better still, that performance is all glued together by unbreakable internal culture. But why? What makes eXp different to other models who seemingly offer a similar structure? In today’s podcast, Ben & Scott explain the eXp offering in granular detail. The economics and set up of front line agency is explored, but also the other two (and potentially even more lucrative) income streams that partner agents of eXp benefit from. If you’re considering the future of your business, today’s podcast is an hour that you simply cannot afford to miss.
Sep 20, 202101:03:43
Top eXp listers (Ian Wyn-Jones & Chris Abraham) share tips on lead generation

Top eXp listers (Ian Wyn-Jones & Chris Abraham) share tips on lead generation

In this week's eXp Podcast, we were joined by Ian Wyn-Jones & Chris Abraham to learn from two exceptional agents how they've managed to consistently win new business month in, month out. You'll enjoy hearing some new ideas, and which of the tried and tested methods are still yielding fantastic results. 



Sep 13, 202131:51
Are only 1 in 5 UK Estate Agents capable of business ownership?

Are only 1 in 5 UK Estate Agents capable of business ownership?

Notable industry figures have recently declared that they believe around 20% of UK agents are capable of business ownership. As entrepreneurs and as advocates of self-employed agents - the enthusiastic side of us would like to think that this figure could and will be higher. Or, is 20% generous? In todays pod, Ben & Scott discuss if (as an industry) we are doing enough to support agents into creating successful and sustainable businesses. What could we be doing to help educate a broader market, and ultimately - why do agents fail? A thought provoking debate, which ultimately, time will reveal the answer to. 
Sep 06, 202144:15
Growing from set-backs - Content and agency with Chris Watkin

Growing from set-backs - Content and agency with Chris Watkin

Growing from set-backs - Content and agency with Chris Watkin

Our first face-to-face podcast and we had the privilege to turn the tables on industry legend Mr. Chris Watkin to discuss all things agency, content and learn more about Chris' infamous 'frozen pea method' for door knocking. One not to be missed

Aug 30, 202101:00:34
Generating leads in a low inventory market with Adam Day

Generating leads in a low inventory market with Adam Day

With Scott away this week, Ben sat down with eXp UK Expansion Leader, Adam Day. Today’s show explores some of the things that agents and agencies could or should be doing in order to thrive in a low inventory market. A worthwhile listen for anybody interested in building brand and generating leads.
Aug 23, 202145:11
Multi-million pound business: The story of Foxtons and Marsh & Parsons with Peter Rollings

Multi-million pound business: The story of Foxtons and Marsh & Parsons with Peter Rollings

Peter Rollings was at the helm of one of the most disruptive, opinion dividing and at the time pioneering Estate Agency businesses in the UK for decades. Foxtons quickly gained a reputation for their bullish and somewhat aggressive approach to business. In Peters words, the Foxtons approach was to 'go to war' for their clients to let nothing stand in the way of uncompromisingly high stands (& results). In any industry, a company that 'goes against the grain' tends to divide opinion, and as times changed and the business evolved along with the landscape of the market - what impact did that have on Peters leadership style? How did that effect the company culture and staff morale? How did Peter get the best out of his team and stay on top in a competitive market place? In todays show Ben & Scott explore all of those things, as well as Peters later success in transforming Marsh & Parsons. A must listen for any budding entrepreneur, businessman/woman or property geek. 
Aug 16, 202147:53
What we learnt from Rich Tomasini

What we learnt from Rich Tomasini

In today’s reflective episode, Ben and Scott discuss some of the highlights and actionable tips taken from last weeks conversation with Rich Tomasini. Remember, theory is great but without practical application it doesn’t mean a great deal.
Aug 09, 202146:19
Rich Tomasini: Global growth, discipline & the mindset for success

Rich Tomasini: Global growth, discipline & the mindset for success

On todays show Ben & Scott are joined by one of their business partners from across the pond, Rich Tomasini. Rich has established himself as an incredible leader within eXp having helped the company defy geography and expand in to multiple new territories outside of North America. Based in North Carolina, Rich has grown his organization within eXp from 0 to in excess of 1,700 agents (at the time of recording this podcast). In todays show we explore Rich's back story to learn what it really takes to create real impact and freedom in this wonderful industry.
Aug 02, 202159:17
Is traditional Estate Agency dead?

Is traditional Estate Agency dead?

The age old debate around the future of our industry has been going on for years. Is the future high street? Online? Hybrid? Is there a place for 'all comers' and if so, which infrastructure will hold the majority of market share and therefore be 'the norm' for consumers in years to come? On todays episode Ben & Scott openly discuss this opinion dividing subject to make some sense of the ever evolving landscape that is the property market. 

Jul 26, 202152:22