Supermanagers, brought to you by the team at Fellow.app, is the podcast for managers and leaders who want to excel at the art of leading teams and organizations. Aydin Mirzaee, CEO at Fellow, interviews world-class executives about the habits, thought patterns, and experiences that help them be the leaders they are today. Topics: • Management • Leadership • Remote work • Productivity • Scaling teams & organizations • Coaching • Feedback • Workplace culture • Employee engagement & motivation • Management mistakes • 1:1 (one-on-one) meetings • Employee onboarding • Hiring and more
Giving Away Your Legos is Half the Battle: How to Leverage Task-Relevant Maturity and Situational Leadership (with Cristina Georgoulakis, Founder Outcomes Partner at 776)
https://fellow.app/supermanagers/cristina-georgoulakis-776-give-away-your-legos-how-to-hire-smart-people-get-out-of-their-way/ Don’t assume your high-performing employees can handle everything! Get out of their way, but check in regularly. Cristina Georgoulakis is the Founder Outcomes Partner at 776, a venture capital firm founded by builders. On episode 105, Cristina shares how she approaches task-relevant maturity with her team while considering competence versus confidence. She also talked about balancing a company's triple bottom line - the mission, people and metrics, and what a mini-board meeting is. Tune in to hear all about Cristina’s leadership journey and the lessons learned along the way!
June 23, 2022
Aligning Expectations vs. Reality: How to Create Successful Environments, Self-Discipline, and Momentum (with Joel Beasley, host and author of Modern CTO)
https://fellow.app/supermanagers/joel-beasley-modern-cto-aligning-expectations-vs-reality-how-to-create-successful-environments/ Do the job descriptions match the reality of the workplace? Joel Beasley is the host and author of Modern CTO, a book and podcast for Chief Technology Officers to share their experiences. On episode 104, Joel shares the leadership traits that stand out and how important it is for CTOs to be technical. Joel also talks about how he creates a great environment for his team and how he formed his hiring process to ensure alignment between expectations and reality. Joel discusses how leaders can get better at self-discipline, creating momentum within a team, and managing trials and failures. Tune in to hear all about Joel’s leadership journey and the lessons learned along the way!
June 16, 2022
The Big 3 of Leadership: How to Develop Engaged Employees and Better Business Results (with Russ Laraway, author of When They Win, You Win)
https://fellow.app/supermanagers/russ-laraway-author-the-big-3-of-leadership-how-to-develop-engaged-employees-and-better-business-results/ Managers are failing everywhere. Let’s change this. Russ Laraway is the Chief People Officer for Goodwater Capital and the author of his new book When They Win, You Win. On today’s episode, Russ discusses the difference between good and bad advice, and what the ‘big 3’ is for manager effectiveness. He also talks about employee engagement and how its measured. Last but not least, we talked about ‘coaching the boss’ and what the ideal number of direct reports is for managers. Tune in to hear all about Russ’s leadership journey and the lessons learned along the way!
June 09, 2022
Making the Workplace More Human: How Everybody Wins with DEI (with Erin Thomas, VP, Head of Diversity, Inclusion & Belonging at Upwork)
https://fellow.app/supermanagers/erin-thomas-upwork-making-the-workplace-more-human-how-everybody-wins-with-dei/ How do you get a whole organization behind the ‘why’? Erin Thomas is the VP, Head of Diversity, Inclusion & Belonging at Upwork, the world's work marketplace that connects businesses with independent professionals around the globe. On today’s episode, Erin shares exactly how Upwork doubled their Black employee representation in just two years. She shared what programs were put in place to ensure trust-building and employee development, and how she got the whole organization behind the why. Erin discusses the impacts a hybrid workplace has on diversity and she shares what hiring tactics organizations can implement to ensure equal opportunities. Tune in to hear all about Erin’s leadership journey and the lessons learned along the way!
June 02, 2022
Are You Drinking Your Own Champagne? The Success and Failures of a Product Launch (with Brendan Ittelson, Chief Technology Officer at Zoom)
https://fellow.app/supermanagers/brendan-ittelson-zoom-the-success-and-failures-of-a-product-launch/ Are you launching what the customer needs or what you want? In episode #101, Brendan asks, “are you drinking your own champagne?" Brendan Ittelson is the Chief Technology Officer at Zoom. Brendan shared what it takes to scale an organization and how he problem-solves by finding the root cause. He explained his multi-step approach to how he works with his teams and how to quickly get up to speed in a new role. Tune in to hear all about Brendan’s leadership journey and the lessons learned along the way!
May 26, 2022
From PayPal Mafia to Viral Startups: How David Sacks Leads Growth at Iconic Companies (with David Sacks, General Partner at Craft Ventures)
https://fellow.app/supermanagers/david-sacks-craft-ventures-from-paypal-mafia-to-viral-startups We asked David about the famous “PayPal Mafia” – and how he was able to recruit all these talented people… Subscribe to our newsletter to gain access to the exclusive content and his answer here: https://fellow.app/newsletter/ David was part of the infamous Paypal Mafia, the founder of Yammer, and today is the general partner at Craft Ventures. David shares some incredibly useful information for CEO’s, managers, founders, anyone who is interested in taking their organization to the next level. David shares his take on introverted leadership, how he tamed the growth at his past hyper-growth companies, when to throw out processes and so much more. Tune in to hear all about David’s leadership journey and the lessons learned along the way!
May 19, 2022
Being an Unflappable Leader: Why Human-Centered Management Leads to Better Performance (with Karen Hebert-Maccaro General Manager, Education at Morning Brew)
https://fellow.app/supermanagers/karen-hebert-maccaro-morning-brew-being-an-unflappable-leader-human-centered-management/ True or false: leaders must remain calm and cool under every circumstance. Fact: managers shouldn’t always appear stoic or unflappable. On episode 99, Karen Hebert-Maccaro, General Manager of Education at Morning Brew, shares why extreme unflappability is not necessarily a good thing. Karen also shares the metrics managers should focus on and how it impacts their image of success. Lastly, we dive into her four-step delegating framework to ensure effective task management. Tune in to hear all about Karen’s leadership journey and the lessons learned along the way!
May 12, 2022
Overcoming Imposter Syndrome: How to Use Emotional Regulation and Waterfall Habits to Be a More Conscious Leader (with Jen Hope, Business and Leadership Coach)
https://fellow.app/supermanagers/jen-hope-coach-overcoming-imposter-syndrome-how-to-use-emotional-regulation-and-waterfall-habits/ Is imposter syndrome being oversimplified in the workplace? Jen Hope specializes in coaching startup leaders and teams to maximize professional and personal outcomes. On episode 98, Jen dives into interacting with extroverts and introverts in the workplace and how to lean into their communication style. We talked about emotional regulation, how managers can tap into their leadership potential, and why imposter syndrome is sometimes oversimplified at work. Jen also speaks about habitual thinking, re-labelling our experiences and how to navigate through burnout by implementing waterfall habits. Tune in to hear all about Jen’s leadership journey and the lessons learned along the way!
May 05, 2022
Hold the Mirror, Don’t Paint the Picture: How to Lead an Experienced Team and Coach Underperformers (with David Hanrahan, Chief Human Resource Officer at Eventbrite)
https://fellow.app/supermanagers/david-hanrahan-eventbrite-hold-the-mirror-dont-paint-the-picture-how-to-lead-an-experienced-team-and-coach-underperformers/ How can you show your team that there is room for improvement? Hold the mirror up, but don’t paint the picture. David Hanrahan is the Chief Human Resources Officer at Eventbrite with over 20 years of experience building strong HR teams across organizations including Niantic, Zendesk, and Twitter. In today’s episode, David shares why you should hire as senior as possible for new positions and what it means to ‘hold the mirror, but don’t paint the picture’. We also talk about manager training, pre and post-pandemic operations at Eventbrite, and what he learned from participating in a company-wide async week. Tune in to hear all about David’s leadership journey and the lessons learned along the way!
April 28, 2022
The Gift of Being Heard: How to Nurture Relationships and Have Impactful Conversations (with Patrick Ewers, Founder & CEO at Mindmaven)
https://fellow.app/supermanagers/patrick-ewers-mindmaven-the-gift-of-being-heard-how-to-nurture-relationships-and-have-impactful-conversations/ Voicing your positive thoughts about someone else could be the most powerful relationship habit. This is called positive alacrity. Patrick Ewers is the founder and CEO of Mindmaven, an executive coaching firm that’s worked with 100’s of leaders. In today’s episode, Patrick talks about the superpower of fellowship and the importance of taking care of relationships, which is often never urgent on our to-do list. He also shares the most powerful relationship habit we should all incorporate inside and out of work to have a lasting positive impact on people. Lastly, we talk about watercooler conversations and how to develop deeper and more meaningful conversations with our colleagues by firing the second dart. Tune in to hear all about Patrick’s leadership journey and the lessons learned along the way!
April 21, 2022
When You Mess Up, Fess Up: Why Self-Awareness Is a Leadership Superpower (with Heidi Hauver, Vice President, People Experience at Shinydocs)
https://fellow.app/supermanagers/heidi-hauver-shinydocs-when-you-mess-up-fess-up-why-self-awareness-is-a-leadership-superpower/ How often do you stand up and say, “Oops, I messed up.”? The next time you mess up and fess up, you will have more trust and credibility with your team. Heidi Hauver, Vice President, People Experience at ShinyDocs, reminds us that you don’t need to be the smartest person in the room. You need to cultivate a great environment and bring the right people together. In episode 95, Heidi shares why self-awareness is a leadership superpower and the best ways leaders should be giving and getting feedback. We also talked about the similarities between leadership and parenting, and the different lessons she learned that everyone can apply to their teams. Lastly, we covered having a growth mindset in both children and adults, and the practice of active listening. Tune in to hear all about Heidi’s leadership journey and the lessons learned along the way!
April 14, 2022
Hiring, Training, Learning: The 3 Elements of Building High-Performing Teams (with Dan Greene, Sr. Vice President of North American Sales and Growth at Impossible Foods)
https://fellow.app/supermanagers/dan-greene-impossible-foods-hiring-training-learning-the-3-elements-of-building-high-performing-teams/ What makes high-performing teams? According to Dan, you need 3 foundational elements. Dan Greene is the Sr. Vice President of North American Sales and Growth at Impossible Foods. Dan also led large teams and revenue-generating business units at Google and Twitter, and has served over 11 years as a Navy fighter pilot. In episode 94, Dan shares the three elements of building high-performing teams: Hiring, Training and Learning. Dan also talks about how he learned to lead with data, and not just instinct, and when it is important to bring decision-making to the table. Tune in to hear all about Dan’s leadership journey and the lessons learned along the way!
April 07, 2022
If It's Perfect, It's Too Late: Why You Should Give Up Tasks and Delegate Projects (with Lloyed Lobo co-founder and President of Boast.AI)
https://fellow.app/supermanagers/lloyed-lobo-boast-if-its-perfect-its-too-late-why-you-should-give-up-tasks-and-delegate-projects/ Are you only shipping projects when they’re perfect? If it’s perfect, it’s too late! Lloyed Lobo is the Co-founder and President of Boast.AI and also chairs the annual TractionConf.io. In episode #93, Lloyed shares why the more you give up as a leader, the better. We also talked about creating a community of practice first rather than product, and Lloyed shared his CAMPER framework around community building that you can implement into your strategy. Tune in to hear all about Lloyed’s leadership journey and the lessons learned along the way!
March 31, 2022
The Best Managers Don't Rescue, They Coach: Why Your Goals Should Be Thrilling, Important, and Daunting (with Michael Bungay Stanier, Author of ‘The Coaching Habit’ & ‘How to Begin’)
https://fellow.app/supermanagers/michael-bungay-stanier-author-the-best-managers-dont-rescue-they-coach/ How many times have you told your team the answer to their problems rather than ask them questions? We’ve all done it! Today’s guest is Michael Bungay Stanier, founder of Box of Crayons and author of “The Coaching Habit” & “How to Begin”. In today’s episode, Michael dives deep into what it really means to coach. We discuss performance versus development-based coaching, and the 3 principles to be more coach-like. Michael also talks about the advice monster and why most leaders try to rescue and protect their team. We also talk about how to incorporate coaching into the everyday and why every goal comes with mosquitoes. Tune in to hear all about Michael’s leadership journey and the lessons learned along the way!
March 24, 2022
Does Your Team Bring You Bad News? How to Know If You Have a Reward or Fear-Based Culture (with Anna Curzon, Chief Product Officer at Xero)
https://fellow.app/supermanagers/anna-curzon-xero-does-your-team-bring-you-bad-news-how-to-know-if-you-have-a-reward-or-fear-based-culture/ How often does your team bring you bad news? And how do you react to it when they do? Anna Curzon is the Chief Product Officer at Xero, and also previously led internet banking at ASB. In episode #91, Anna talks about the “Xero Magic” and how as leaders, we should bring our “most authentic selves” to work. She also shares how leaders can be sure they’ve provided enough clarity to their team and how to distinguish if you have a reward versus fear-based leadership style. Tune in to hear all about Anna’s leadership journey and the lessons learned along the way!
March 17, 2022
When There’s Doubt, There’s No Doubt: How to Protect Culture and Eliminate Hiring Biases (with Nick Dimitrov, Founder of Bar Raiser)
What steps should you take if you are on the fence about hiring a candidate? Nick Dimitrov, former Amazon Bar Raiser, teaches companies how to hire the best-quality talent that consistently raises their bar. In episode #90, Nick talks about how leaders can acknowledge and eliminate hiring biases. He also shares who should have the final call on hiring decisions based on the size of a company. We also talk about defining the bar of an organization and how smaller businesses can compete for talent with large corporations. Tune in to hear all about Nicks’s hiring habits and the lessons learned along the way!
March 10, 2022
Stop Telling People What They Should Be Doing: How to Motivate and Acknowledge Employees On An Individual Level (with Paul Parisi, Head of Silicon Valley Bank Canada)
https://fellow.app/supermanagers/paul-parisi-svb-stop-telling-people-what-they-should-be-doing/ Don't assume employees want to continuously grow in a company! Today’s guest is Paul Parisi, former President of Paypal Canada and today, the Head of Silicon Valley Bank Canada. In this episode, Paul shares how philosophy and psychology play a powerful part in leadership. Learn the differences between motivating a team versus motivating individuals and how leaders can create organizational alignment. Tune in to hear all about what being a strategic leader means, how to make time in your calendar for future thinking, and how to talk to people on an individual level.
March 03, 2022
Can You Take a Problem from Beginning to End? How to Read Signals and Manage “Synthesizers” (with Scott Williamson, Chief Product Officer at GitLab)
https://fellow.app/supermanagers/scott-williamson-gitlab-can-you-take-a-problem-from-beginning-to-end/ It’s important to know how to manage the synthesizers on your team. But first, let’s understand who synthesizers are and how they work. Scott Williamson is the Chief Product Officer at GitLab. In episode 88, Scott breaks down what it means to be a servant leader and how to manage synthesizers. We also discuss the difference between KPI’s and OKR’s, and how leaders can use those two methods to provide clarity and focus for their team. Tune in to learn about the signals Scott watches for to determine where blockers are and he even goes into detail about what a first-class hiring process looks like at Gitlab.
February 24, 2022
You Won't Have All the Answers: Why Being Intellectually Honest and Disassociating from Ideas Makes You a Better Leader (with Remi Guyot, Chief Product Officer at BlaBlaCar)
https://fellow.app/supermanagers/remi-guyot-blablacar-you-wont-have-all-the-answers/ What does it really mean to be intellectually honest and how do you disassociate from ideas? Rémi Guyot is the Chief Product Officer at BlaBlaCar. Rémi is also the author of a biweekly newsletter titled Mind Fooled, where he writes about leadership, design, and how the mind works. In today’s episode, Rémi explains what it means to be intellectually honest – and how dissociating from ideas can help your team make better decisions. Rémi also breaks down why the KIST (K-I-S-T) method is wrong, and why it’s our responsibility as managers to digest complex problems before delegating them to our team. Tune in to hear Rémi’s advice on how to help someone on your team, when you don’t have the answers to their questions.
February 17, 2022
Don’t Be the CEO of Happiness: Why Culture is Defined by a Team (with Colleen McCreary, Chief People, Places, & Publicity Officer at Credit Karma)
https://fellow.app/supermanagers/colleen-mccreary-credit-karma-dont-be-the-ceo-of-happiness/ Taking responsibility and ownership is a crucial skill for leaders, but what if there are certain things leaders shouldn’t be fully responsible for? Today’s guest is Colleen McCreary, the Chief People, Places, & Publicity Officer at Credit Karma. In this episode, Colleen talks about leading people through acquisition and how managers can lead their team through the turbulence of a big change. Colleen shares the different strategies she used, like weekly emails and an off-the-bus package, in order to retain a good company culture and navigate changes as smoothly as possible. Lastly, we talk about why Colleen is NOT the CEO of Culture but rather the product manager of systems and tools.
February 10, 2022
Stop Playing the Blame Game: How to Approach Conflict and Become a Self-Aware Negotiator (with Jennifer Goldman-Wetzler, CEO of Alignment Strategies Group)
https://fellow.app/supermanagers/jennifer-goldman-wetzler-optimal-outcomes-stop-playing-the-blame-game/ How do you react in times of conflict? Or, have you ever stopped to even notice? Today’s guest is Jennifer Goldman-Wetzler, CEO of Alignment Strategies Group, and author of “OPTIMAL OUTCOMES: Free Yourself from Conflict at Work, at Home, and in Life”... which is exactly what we discuss in today’s episode. In this episode, Jen shares what her personal process of reflection looks like and how having a morning and night reflection document can help you improve your life. We also dive into conflict habits, conflict mapping, and what leaders can do to help resolve conflict on their teams. Tune in to hear about the characteristics of the world's best negotiators and what everyone needs to claim in order to show up as their best selves.
February 03, 2022
Are You a Lateral or Vertical Thinker? Why Thinking Outside the Box is a Leader’s Superpower (with Paul Sloane, Innovation Consultant)
Shownotes + resources: https://fellow.app/supermanagers/paul-sloane-are-you-a-lateral-or-vertical-thinker/ How do you think outside of the box and why is it a leadership superpower? Paul Sloane is a leading Innovation Consultant and author of over 20 books (including The Innovative Leader). In this episode, Paul tells us about being an open-minded leader and how open-mindedness can break thinking patterns in order to become more innovative. Paul shares how leaders can think laterally, rather than vertically, in order to keep up with a world that is constantly changing. And he even gives us some tips on how to run a successful brainstorming session with your team. Tune in to learn what the difference between a manager and a leader is and how transformative thinking will help problem-solving.
January 27, 2022
Change Yourself, Change Your Team: The Underrated Leadership Principles All Good Managers Follow (with Peter Anderton, Director of Internal Alignment)
Show notes + resources: https://fellow.app/supermanagers/peter-anderton-internal-alignment-change-yourself-change-your-team/ Do you know the two rules of leadership? Peter Anderton is an Executive Coach who helps directors and their teams go further and faster by creating clarity in their goals. In this episode, Peter walks us through his two rules for leadership, and which one is most important. Peter also explains why leaders need to inspire their teams to own projects and instill confidence within them so they can come up with solutions to problems.
January 20, 2022
‘Authentic’ is Better than ‘Decisive’: Why Great Leaders Meet Uncertainty with Curiosity with Steven Goldbach and Geoff Tuff (authors of Provoke: How Leaders Shape the Future by Overcoming Fatal Human
Show notes and resources: https://fellow.app/supermanagers/steven-goldbach-geoff-tuff-authentic-is-better-than-decisive/ Leaders must be decisive, it’s part of the job. But what if authenticity mattered more? In episode 82, Steven Goldbach and Geoff Tuff, co-authors of “Provoke: How Leaders Shape the Future by Overcoming Fatal Human Flaws” explain why authenticity triumphs decisiveness. Steven is the Chief Strategy Officer and Geoff, the Principle of Consulting at Deloitte. Tune in to hear their insights on human behaviours and experiences and how those aspects tie into leadership. In this episode, we also cover why experimentation will give you better answers than studying and why leaders should pair curiosity with action.
January 13, 2022
Embracing Change and Mimicking Chaos: Why Leaders Need to Cringe Fast and Early (with Hamza Kahn)
Chaos isn’t usually something we want to attract or even mimic? But what if it can help leaders embrace change? Hamza Khan is the bestselling author of "Leadership, Reinvented", “The Burnout Gamble” and is a global keynote speaker – whose TEDx talk “Stop Managing, Start Leading” has been viewed nearly two million times! In this episode, Hamza explains what a happiness audit is, how it helped him reach his goals, and how you can recreate one yourself. Tune in to episode 81 to dive into the four hallmarks of inertia and what leaders should do once they see these signs in their organizations.
January 06, 2022
Are You a Micromanager or a Coach? Why Leaders Should Avoid Giving Advice and What To Do Instead (with Dr. Julia Milner, Leadership Professor at EDHEC Business School)
Coaching may be your intention, but what if you are actually being a motivational micromanager? Dr. Julia Milner is a professor of leadership at EDHEC Business School, a leadership researcher, and powerful TEDx speaker. In this episode, Dr. Milner tells us why leaders shouldn’t give advice and what they should aim to do instead. We also dive into coaching tactics you can implement with your today starting now and how to identify if you are a motivational micromanager. Tune in to hear Dr. Milner share how you can test for empathy during the hiring process and why empathy is important in a virtual world.
December 16, 2021
Do You Need a Decision-Making Framework? How to Empower Your Team to Take Ownership through Intrinsic Motivation (with Kevan Lee, VP of Marketing at Oyster)
For any team to work efficiently and well, ownership is important. As a leader, how do you motivate your team intrinsically? Kevan Lee, is the VP of Marketing at Oyster, with previous experience as the VP of Marketing at Buffer and Interim Head of Marketing at Polly. In today’s episode, Kevan shares why he uses intrinsic motivation with his team and how he offers feedback to encourage more positive behaviour. We also talk about how parenting philosophy can be tied into management and why asking questions, rather than direct decision-making, often leads to the same conclusion but with more team growth. Tune in to hear why Kevan uses a lighter-weight approach to decision-making and how he tries to reduce the number of stakeholders for a more efficient process.
December 09, 2021
Hire for Curiosity Over Experience: How Willingness and New Perspectives Lead to Transformational Results (with Hamish Thomson, Startup Advisor and Author)
As leaders, transformation and great results are what we strive for. But what do we need in order to get there? Hamish Thomson is the Former Regional President and Global Brand Head for Mars Inc. Today, Hamish is the Author of ‘It’s Not Always Right to be Right’. In today’s episode, Hamish shares why hiring people who think exactly like you is a mistake and why you need diversity of thought on your teams. We also learn about the power of curiosity and why willingness and new perspectives can lead to transformational results. Tune in to hear why leaders need to honour the past, respect the present and provide hope for the future.
December 02, 2021
The Art of Being an Optimist: Framing Meetings as Ceremonies and Obstacles as Opportunities (with Matt Davey, Chief Experience Officer at 1Password)
In episode 77, Matt Davey shares how to frame meetings as ceremonies and obstacles as opportunities. Matt Davey is the CXO (Chief Experience Officer) at 1Password. In today’s episode, Matt walks us through how he experiments with meeting formats as a rapidly-growing team. We also talk about why Matt labels himself as an optimist and how that helped him during his time as Chief Operating Optimist. Tune in to hear about the different ways to increase engagement and collaboration as a remote organization and why it’s important to help your team form bonds.
November 25, 2021
The Mood of the Meeting: How to Keep Energy Levels High and Be a Good Steward of Time (with Steven Rogelberg, Author of The Surprising Science of Meetings)
In episode 76, Steven Rogelberg shares the mood of the meeting. Steven Rogelberg is the author of The Surprising Science of Meetings. In today’s episode, Steven talks about why energy matters in meetings and how leaders can improve listening, positivity, and engagement with a display of high energy and gratitude. We also talk about framing meeting agendas as a set of questions to answer to help improve being a good steward of others' time. Tune in to hear what social loafing is and how a bad meeting leads to meeting recovery syndrome.
November 18, 2021
Shifting from Peer to Manager: How to Onboard and Coach Your Team to their Full Potential (with Renee Solorzano, Director of Product Design at Faire)
In episode 75, Renee Solorzano shares how to onboard and coach your team to their full potential. Renee Solorzano is the Director of Product Design at Faire and has previously worked at Airbnb, General Assembly, and Squarespace. In this episode, how she balanced friendship and management when building relationships with her team as a new manager. We also talk about coaching direct reports to deliver their full potential and how to guide your team into asking themselves the right questions to get optimal results. Tune in to learn how a fast-growing company like Faire approaches onboarding and how you can implement those processes.
November 11, 2021
Most Goals are Wrong: How to Decide What’s Worth Pursuing and Become an Expert in Anything with Paul Lem (Serial Entrepreneur and Author of Master Life Faster)
In episode 74, Paul Lem tells us why most of the goals we set are wrong. Paul Lem is the author of Master Life Faster, a book full of his learning that he wanted to share with others, including his kids. In this episode, we dive deep into the Pareto principle and how to decide which items are worth pursuing. We talk about coaching, goal setting, uncovering bottlenecks to achieving great things. Tune in to hear how the weak win wars and how to become an expert on anything.
November 04, 2021
Driving Engagement through Career-Making Moments, Disruptive Perspectives, and Data with Phylicia Jones (Senior Director, Global Talent Development at PagerDuty)
In episode 73, Phylicia Jones shares why it is important to have a point of view even if it disrupts someone else’s. Phylicia Jones is the Senior Director of Global Talent Development at PagerDuty. She is also the creator of PagerDuty’s Learning Weeks to help internal teams learn new skills. In this episode, we uncover why leaders should use the acronym W.A.I.T. We also dive into data and what to do after you have received feedback so you can turn it into actionable steps. Let us know what you think of this episode by using the hashtag #Supermanagers on social media.
October 28, 2021
Kim Scott (Author of Radical Candor) on How to Get Sh*t Done Fast and Fair in the Workplace
In episode 72, Kim Scott tells you how to get sh*t done fast and fair at work. Kim Scott is the author of the famous management book Radical Candor, and most recently, Just Work. In this episode, we talk about how managers can create a culture of feedback and drive results collaboratively. We also dive into decision-making and why telling people what to do just doesn’t work. Kim also shares how to incorporate a growth mindset when it comes to making mistakes and why feedback can sometimes be masked as bias, prejudice, and bullying. Tune in, you are in for a good one!
October 21, 2021
The Art of Growing Up: Using the Challenges of Leadership to Attain Radical Self-Inquiry (with Jerry Colonna, CEO of Reboot.io)
In episode 71, Jerry Colonna teaches you how to attain radical self-inquiry through the challenges of leadership. Jerry Colonna is the CEO of Reboot.io and author of “Reboot: Leadership and the Art of Growing Up”. In this episode, we talk about asking questions as a leader and how to examine reasons and choices in a unique way. We also talk about how to free yourself of negative behavior and dive into a lot of concepts and ideas like ghosts in the machine and hashtag #GetCurious. Tune in to this really unique interview and feel your manager mindsets expand as Jerry asks questions that truly allow you to become more self-aware.
October 14, 2021
How Amazon Raised the Hiring Bar and Leveraged Narratives for Decision-Making (with Colin Bryar, Former Amazon VP)
In episode 70, Colin Bryar shares how Amazon improved their hiring process with Bar Raisers and why they ditched Powerpoints during decision-making meetings. Colin was previously known as Jeff Bezo’s right-hand man during his time as Vice President of Amazon. Today, he is the co-author of “Working Backwards: Insights, Stories, and Secrets from Inside Amazon.” In this episode, Colin shares the importance of leadership principles and how to implement them. We also talk about why narratives provide clarity of thought and Colin’s experience writing, reviewing, and exploring them. Tune in to hear how Colin spent his time at Amazon and the types of meetings he had as a leader.
October 07, 2021
Mission on Repeat: To Lead in High Pressure Environments, Get Laser-Focused on the Standards with David Robinson (Former Commanding Officer at the US Marine Corps)
In episode 69, David Robinson shares why managers must get laser-focused on their standards. David Robinson is a former Commanding Officer at the United States Marine Corps. Today, he is the CEO of Vertical Performance Enterprise. In this episode, David explains what a leadership triad consists of and how you can implement each factor to empower your team. Tune in to find out if you have a high-performing team and how leaders can define standards of performance.
September 30, 2021
Applying Behavioural Science in the Workplace: How Positive Reframing Can Make You a Better Manager with Sarah Gretczko (Executive Vice President, Chief Learning & Insights Officer at Mastercard)
In episode 68, Sarah Gretczko dives into positive reframing and explains why this skill can be used with anyone, from toddlers to business professionals. Sarah is a future of work enthusiast and the Executive Vice President, Chief Learning & Insights Officer at Mastercard. Tune in to this episode to learn why the future of work is human, and how you can keep a human element in a digital workforce. We also learn about reverse mentorship, and how to apply behavioural science in the workplace.
September 23, 2021
Projection, Inflection, and Enthusiasm: How to Become a Charismatic Speaker with Gary Rogers (America’s Leading Public Speaking Skills Coach)
In episode 67, Gary Rogers breaks down how to be a great public speaker and why it is such a common fear for most of us. Gary is America’s leading Public Speaking Skills Coach. He has over 40 years of experience helping leaders at organizations like Procter and Gamble and Coca-Cola improve their communication. In this episode, we cover the consequences of not being a good communicator and how this can impact your career in the long run. Tune in for tips on gaining confidence to become an effective speaker, both in person and virtually.
September 16, 2021
Stop Sending “Shut Up” Signals: How to Adopt an Improv Mindset and Ritualize Experimentation with Kathy Klotz-Guest (Founder of Keeping it Human)
In episode 66, Kathy Klotz-Guest helps you realize whether or not you are nurturing innovation or if you are sending “shut up” signals. Kathy Klotz-Guest is a storyteller, humor in business expert, and Founder of Keeping It Human. In this episode, we talk about the conversations leaders should be having with their team... and how improv can create psychological safety. We also explore having a template mentality and how leaders should get creative with their approaches in order to build more trust. Tune in for an entertaining and valuable episode and to learn about the difference between a “Yes, and” and a “Yes, but” mentality.
September 09, 2021
Stay Curious For a Bit Longer: How to Get to the Root of Issues and Set Goals That Inspire Bold Action with Dave Bailey (Coach & Mentor to Scale-up CEOs)
In episode 65, Dave Bailey explains how managers can use questions as a powerful tool. Dave has co-founded multiple VC-backed tech businesses, including Ezlearn, Delivery Hero, and Spotnight. Now, as a Founder Coach, his goal is to provide other entrepreneurs with the practical skills that he wished he had. Dave tells us why staying curious a little bit longer can always get you to the root of the real issue... and why most problems aren’t what they initially seem! We also talk about goal-setting, OKRs, and how leaders can work backward with initiative. Tune in for a conversation to learn how to get to the root of issues and set goals that inspire bold action.
September 02, 2021
Eyes On, Hands Off Management: Best Practices to Lead from the Front with Eli Fathi (Chairman of the Board at MindBridge)
In episode 64, Eli Fathi shares why every team should be structured and what an unstructured team looks like. Eli Fathi is a passionate leader with over 43 years of experience in companies including Telexis, OrbitIQ, Fluidware, Mindbridge. In this episode, Eli explains the difference between leading with carrots versus leading with sticks and why leaders should eat last. We also talk about Eli’s leadership style of leading from the front and what it means to have an ‘eyes on, hands off’ approach to managing. Tune in to hear all about Eli’s impressive entrepreneurship career that has led him to co-found seven startups.
August 26, 2021
Builders, Creators, and Operators: Why Team Design is Your #1 Growth Lever (+ How to Get It Right) with Kieran Flanagan, Senior Vice President of Marketing at HubSpot
In episode 63, Kieran Flanagan shares the three categories of people that make up fast-growing companies, and which categories leaders fall into! Kieran Flanagan is the Senior Vice President of Marketing at Hubspot – where he leads a team of over 160 marketers! In this episode, Kieran shares why you’re in trouble if your team is a direct reflection of you and explains why you shouldn’t hire people that are just like you. We also talk about team structures, owning goals, and how teams can merge skill sets to create pods. Tune in for a great episode about team design and how it can be your number one growth lever.
August 19, 2021
Stop Directing People, Start Designing Systems: How to Design Optimal Work Environments with Daniel Terhorst-North (Lean and Agile Methods Expert)
In episode 62, Daniel Terhorst-North explains why, contrary to popular belief, managers don’t manage people, but instead, are the individuals in charge of designing environments and systems of work where employees can be more productive. We also cover why stand-up meetings are not meant for status updates and the one question that needs to be asked on a daily basis. Tune in to hear Daniel explain the consequences of delayed feedback and learn a new model to help your team understand intent.
August 12, 2021
Balancing Relationships and Results: How to Deliver Feedback and Encourage Innovation with Ryan Bonnici (CMO at Whereby)
In episode 61 Ryan Bonnici shares why managers should show and tell their teams what their expectations are and how to balance relationships with results. Ryan has led teams at companies like Microsoft, Salesforce, Hubspot, G2, and now... he is the Chief Marketing Officer at Whereby. In this episode, Ryan discusses delivering specific feedback and his best practices to scale teams through delegation and autonomy. Tune in to hear all about Ryan’s technique for inbound recruiting... and even gives us an overview of Whereby’s meeting habit
August 05, 2021
Managing Strengths to Scale: Why Hyper-Specialized Roles Are Key to Driving Growth with JP Chauvet (President at Lightspeed)
In episode 60, JP Chauvet explains the importance of tying in workplace culture with outcomes to create high-performing teams. JP Chauvet is a hands-on executive with years of experience in companies like Atex and Nstein Technologies. Today, he is the President of Lightspeed. In this episode, JP shares how he uses data to set benchmarks and an inside look at his weekly business review meetings with his team. Tune in to hear what JP learned early on in his management career that has impacted his servant leadership today. . . . Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues.
July 29, 2021
The Science of Storytelling: Entering Conversations with Curiosity and Defaulting to the Uncomfortable with Karen Eber (CEO of Eber Leadership Group)
In episode 59, Karen Eber dives into the science of storytelling, how it can shape culture and why leaders need to understand the power of a great story. Karen is a passionate leader with over 20 years of experience at companies like HP, Deloitte, and General Electric – where she held positions such as Head of Culture, Chief Learning Officer, and Head of Leadership Development. In this episode, Karen explains why most new managers default to the management style that makes them feel comfortable... instead of taking into consideration what their team may need. Tune in to hear how we can become more consistent leaders through self-reflection... and how to give people meaningful recognition at work.
July 22, 2021
Applying a Systems Thinking Lens to Management with Smruti Patel (Head of Engineering, LEAP & Data Platform at Stripe)
In episode 58, Smruti Patel talks about building trust through clarity and vulnerability and the importance of how information flows within an organization. Smruti Patel is the Head of Engineering at Stripe, where she leads Latency, Efficiency, Access & Attribution, & Performance... as well as the Data Platform organization. In this episode, Smruti shares three key factors that influence productivity... and a way to check the pulse of your team and overall org performance. Tune in to hear Smruti’s insight on how to achieve a culture of constant evolution and how to think in systems.
July 15, 2021
Job vs. Career Growth: Serving Your Team Through Open Dialogue, Bottom Up Ideas, and 1:1s with Kyle Lacy (Chief Marketing Officer, Lessonly)
In episode 57, Kyle Lacy shares how to communicate ideas in an effective way and why he believes the best ideas come from irrationality. Kyle Lacy serves the marketing team at Lessonly as the Chief Marketing Officer. Prior to Lessonly, Kyle grew his leadership skills at ExactTarget, Salesforce, and OpenView. In this episode, Kyle discusses servant leadership and the difference between job growth and career growth. Kyle also shares how he encourages cross-collaboration with his team and why you should always be looking towards the future. Tune in to hear all about Kyle’s leadership journey and the lessons learned along the way!
July 08, 2021
From Maker to Manager: Leveraging the Power of Influence and Storytelling with Chetana Deorah (Director of Product Design, Coursera)
In episode 56, Chetana shares how the way you walk, talk, and even how free or busy your calendar is matters when it comes to your team’s perception of you. Chetana is an experienced product design leader who has led large-scale design and research at companies such as Yahoo, Netflix, and Scribd. Today, Chetana is the Director of Product Design at Coursera. In this episode, we cover how to become a better storyteller and how Chetana builds empathy with cross-functional teams. Tune in to hear Chetana’s journey from a direct report to a manager.
July 01, 2021
Ask vs. Guess Culture: Encouraging Disagreement and Praising Courage with Danielle Leong, Director of Engineering at GitHub
In episode 55, Danielle shares how we can improve our emotional intelligence through cross-pollinating our teams. Danielle has had an impressive leadership career at GitHub, where she’s now the Director of Engineering. Before joining GitHub, she had previously worked at Twilio as a Front End Web Developer and Diversity Co-Chair. We talk about the differences between ask versus guess culture and how managers can make it as easy as possible for their teams to express their opinions. Tune in to hear how Danielle explains how she runs skip-level meetings and goal-setting processes with her team.
June 24, 2021
Practice Over Performance: How to Train Your Team’s Collaboration Muscles & Mindsets (with Eugene Eric Kim, Principal at Faster Than 20)
In episode 54, Eugene Eric Kim tells us why we always need to be looking for our replacement and how impactful a person in power can truly be. Eugene Eric Kim is the co-founder of two change consultancies and has been able to work with thousands of leaders around the world… from C-level business leaders and social activists... to rocket scientists… and spies! Today, Eugene runs a training program called Collaboration Muscles & Mindsets at Faster than 20. In this episode, Eugene talks about why wanting to do more can be harmful and explains why specifics are crucial in goal-setting. Eugene also shares a practical one-minute drill for managers and leaders to practice flexing their listening muscles.
June 17, 2021
How to Build a Portfolio of Influence and Pay Attention to Potential (with Hareem Mannan, Head of Design & Group Product Manager at Segment)
In episode 53, Hareem Mannan shares how to build a portfolio of influence that can impact an entire organization and how to pay attention to potential rather than requirements. Hareem is the Director of Product Design and Group Product Manager at Segment. In this episode, Hareem shares her journey from being an individual contributor to becoming a manager and how that process was not a career upgrade, but instead a whole new role! You will also hear Hareem’s insights on how she embraces experimentation as a manager and switching her hiring approach led her to experience a game-changing unblocker! Tune in to hear all about Hareem’s leadership journey and the lessons learned along the way!
June 10, 2021
Manage Systems, Lead People: How to Multiply Team Strengths and Delegate Rigorously with Pat Kua (Founder, Tech Lead Academy)
In episode 52, Pat Kua shares how and why you should be multiplying others on your team (and what that means!) Pat Kua is a technology leader with over 20 years of experience and the author of the Level Up leadership newsletter. Today, Pat is the author of three books and runs the Tech Lead Academy, offering online training for technical leaders. In this episode, we talk about sustaining your role to avoid burnout and the difference between managing things and leading people. Tune in to this episode to hear Pat’s early management mistakes and what he has learned throughout his leadership career.
June 03, 2021
Growth & Graduation: Embracing Failure and Building Manageable Habits with Daniel Saks (President and Co-CEO of AppDirect)
In episode #51, Daniel Saks shares why it’s important to encourage failure and risk, and allow for others to share their lessons learned. Daniel Saks is the President and Co-CEO of AppDirect. He is also the host of the Decoding Digital Podcast. In this episode, Daniel also talks about what peak performance philosophy means and how your team members can perform at their best. Tune in to hear about Daniel’s productivity hacks and his habits that help improve cognitive capacity.
May 27, 2021
How Shopify’s President Builds Highly Effective Teams: Special Anniversary of Supermanagers with Harley Finkelstein (President of Shopify)
In our 50th episode of Supermanagers, Harley Finkelstein shares how he builds highly effective teams. Harley began his first company selling and designing t-shirts when he was just 17 years old. He pursued his law career and worked at a Toronto law firm before deciding to pursue his passion for entrepreneurship. Today, Harley is the President of Shopify. In this episode, Harley shares how vulnerability is a super power and also talks about self awareness and delegation. Harley also discusses how he leaves breadcrumbs while recruiting and why you always need to be on the search for great leaders. Tune in to our 50th episode to hear from Harley Finkelstein!
May 20, 2021
Efficient One-on-Ones and Diligent Hiring: How to Become a Trustworthy Manager with Mark Horstman (Co-founder and Host of Manager Tools)
In episode 49, Mark Horstman shares how to become a trustworthy manager. Mark Horstman is the Co-founder and Host of Manager Tools, a podcast with more than 1500 episodes. With an impressive career history, Mark has been an Army officer, a sales and marketing executive at Procter and Gamble and has delivered his training in The White House. In this episode, Mark emphasizes the importance of being trustworthy as a manager... and how trust is measured by the quantity and the quality of your communication. Mark also shares why new positions should be hard to fill and having more one-on-ones will result in less management and more time in your calendars. Tune in to hear all about Mark’s leadership journey and the lessons learned along the way!
May 13, 2021
Ruthless Prioritization: Using Clarity, Intention, and OKRs with Amanda Goetz (Founder of House of Wise)
In episode #48, Amanda Goetz explains why you must ruthlessly prioritize your time and your energy. Amanda Goetz is the former VP of Marketing at The Knot and today she is the Founder of House of Wise, a luxury CBD brand for women. In this episode, we talk with Amanda about the importance of clarity and the necessity that is, Directly Responsibility Individuals for campaigns and projects. Amanda also explains her “What by When” tactic for operational excellence... and why OKRs are crucial to the success of your team. Tune in to learn how Amanda ruthlessly prioritizes to stay in a state of flow and shares her Start, Stop, Continue framework for giving and receiving feedback.
May 06, 2021
Tigers, Paper Tigers, and Elephants: How to Run Pre-Mortems and Hyper-Efficient Meetings with Ross Mayfield (Product Lead, Zoom Apps & Integrations at Zoom)
In episode 47, Ross Mayfield shares how you can run meeting pre-mortems to ensure your time is spent efficiently. Ross is the Product Lead for Integrations at Zoom, and an expert in remote work with over 20 years of experience working with distributed teams. Ross shares how he experiments within his organization, like deciding on a vacation policy or even ‘how to be a manager’ through discussions and involvement of the company. We also dove into his hyper-efficient meeting tactics and why everyone should have a 15-minute reflection blocked out in their calendars. Tune in to hear how you can blend asynchronous and synchronous work and to learn about the deciding factors of when to even book a meeting.
April 29, 2021
Top 9 Books for Managers and Leaders | Aydin Mirzaee, CEO at Fellow.app
This week, we're taking a break from our usual format to share some exciting news, give you a sneak peek of what's coming on Episode #50, and share 9 book recommendations for managers and leaders! Whether you're a first-time manager or an experienced leader, these 9 management books will help you lead with confidence and advance in your career. The Making of a Manager (Julie Zhuo) High Output Management (Andrew Grove) Radical Candor (Kim Scott) First, Break All The Rules (Marcus Buckingham and Curt Coffman) Mindset (Carol Dweck) The Manager’s Handbook (Alex McCaw) Who (Geoff Smart) Lean In (Sheryl Sandberg) Smarter, Better, Faster (Charles Duhigg)
April 22, 2021
Career Development for Leaders: Hype Docs, Mentors, and Happiness Index (with David Hoang, Product Design Director at Webflow)
In episode #46, David Hoang shares how you can develop your own leadership tree and why everyone needs a Hype Doc. David Hoang is a design leader, educator, and angel investor. David is currently the Product Design Director at Webflow and previously led Product Design and Research at One Medical. In this episode, we talk about balancing employee happiness while ensuring the greater good of the company… and how career conversations are crucial in hyper-growth organizations. Tune in to hear all about the different types of management, leader roles, and the difference between managing, coaching, and mentorship.
April 15, 2021
Welcoming Dissent: How to Build a Coaching Culture and Lead by Example with Russ Laraway (Employee Experience Evangelist at Qualtrics)
In episode #45, Russ Laraway shares how you can build a coaching culture and lead by example. Russ Laraway is a well-versed leadership expert who has over 20 years of leadership experience in positions at Google, Twitter and Candor Inc. Today, Russ is the Employee Experience Evangelist at Qualtrics. In this episode, Russ shares how companies can improve their diversity by ensuring that every voice is heard (including your own)... and how to create a team culture where you welcome dissent. We also talk about why leading by example never goes out of style and why you should know your direct reports dream job. Tune in to hear Russ’s knowledge of the power of feedback as coaching and how to measure leadership
April 08, 2021
Scaling Marketing Teams: How to Hire Athletes, Not Quarterbacks with Joe Martin (VP of Marketing and Strategy at CloudApp)
In episode 44, Joe tells us why hiring athletes, not quarterbacks, will help scale your marketing teams. Joe Martin is the VP of Marketing and Strategy at CloudApp - an instant video and image sharing platform. In this episode, Joe talks about the importance of one-on-one meetings... and explains how quarterly development conversations can be a better approach than yearly performance reviews. We also talk about Joe’s tips to write resumes that stand out… and the idea of “asynchronous weeks” – something that Joe and his team at CloudApp tried recently. Tune in to hear Joe’s insight on what it means to be a good manager and why transparency from above is important.
April 01, 2021
Psychologically Safe Teams: How to Individualize Your Approach and Lead Through Strengths with Alice Ko (Director of Marketing Communications at Procurify)
In episode #43, Alice Ko walks us through creating psychologically safe teams and shares tips on how you can individualize your approach to management. Alice Ko is the Director of Marketing Communications at Procurify. Alice is a Gallup-certified Strengths Coach and a Chartered Professional Accountant - two career paths we discuss in this episode. We talk about the importance of creating psychological safety within your team... and why you shouldn’t use a blanket management approach. Alice also shares great acronyms to improve communication styles, such as RWR, TS and CATTE. Tune in to hear all about creating strong teams and efficient communication in a remote world.
March 25, 2021
Short Toes Welcome: Embracing Transparency, Iteration, and Asynchronous Workflows in a Remote World with Darren Murph (Head of Remote at Gitlab)
In episode #42, Darren Murph shares how remote work empowers people at work, and also in their everyday lives. Darren Murph is the Head of Remote at Gitlab - a company that is famously known for being one of the largest all-remote companies in the world. Prior to Gitlab, Darren was the Managing Editor at Engadget and the Director of Global Communications at Dolby Laboratories. He also holds a Guinness World Record as the planet's most prolific professional blogger! In today’s episode, Darren offers an inside look at life at Gitlab, their core values, and what it means to be transparent by default. We also talk about the concept of hiring to fill your weak spots and how, as leaders, we can unblock our direct reports and empower them to do great things. Tune in to hear how you can improve your craft as a manager and take remote learning to a whole new level.
March 18, 2021
Owning the Manager Role: How to Set Expectations and be “Super F*cking Clear” with Melissa and Johnathan Nightingale (founders of Raw Signal Group)
In episode 41, Melissa and Johnathan Nightingale emphasize what the manager title exactly entails and how to own the role. Melissa and Johnathan are founders of Raw Signal Group, best-selling authors of "How F*cked Up Is Your Management? An Uncomfortable Conversation About Modern Leadership" and editors of The Co-Pour. Before all that, Melissa has been a startup warrior, previously holding executive roles at Wattpad and Edomo … and was also Mozilla’s first Director of Global Public Relations. Johnathan, on the other hand, has built and operated entire organizations, all while helping improve diversity. He was previously VP of Firefox for Mozilla and CPO at Hubba. In today’s episode, they shared lessons learned from their early management mistakes and why setting expectations is one of the most impactful things we can do as leaders. Last but not least, Melissa and Johnathan explained how to help your team with burnout and “borrow from your future self”. Tune in to hear all about Melissa and Johnathan Nightingale’s management journey and the takeaways they learned along the way!
March 11, 2021
Introspection and Adjustments: Achieving the Impossible by Maximizing Learning with Simon Stanlake, SVP Engineering at Procurify
In episode 40, Simon Stanlake highlights the importance of fulfillment and trust within a team. Simon Stanlake is the SVP of Engineering at Procurify – the leading spend management and procurement software platform. Prior to Procurify, he was the VP of Technology at Hootsuite and the CTO at TradeBytes Data Corp. In today’s episode, we covered the difference between a charismatic leader and a great leader and which one Simon aspires to be. Lastly, we also explored why he holds back on sharing what needs to be done in order to maximize his team's learnings and why it’s okay to break things in order to ship features. Tune in to hear all about Simon Stanlake’s leadership journey and the lessons learned along the way!
March 04, 2021
The Remote Work Playbook: Global Hiring, Documentation, and Culture with Job Van der Voort, CEO at Remote.com
In episode 39, Job Van der Voort helps us better understand the world of remote work. Job is the co-founder and CEO at Remote.com and the host of the Remote Work Podcast – a podcast we recommend if you’re new to managing distributed teams! On today’s episode, we talk to Job about the difference between being a micromanager and a manager who values detail. We also explore the benefits that come with working remotely, and what happens to the marketplace of talent when location is no longer required. Last but not least, Job shared his perspective on the best practices that leaders should follow when hiring people in different countries. Tune in to hear all about Job’s remote work playbook and the powerful insights he has to offer! . . . Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues.
February 25, 2021
4 Steps to Remote Success: Hiring, Decision Making, Collaborating and Managing with Katie Wilde, VP of Engineering at Buffer
In episode 38, Katie Wilde tells us what hiring and onboarding look like for an all-remote team. Katie Wilde is the Vice President of Engineering at Buffer. As an Engineering Leader, Katie is guided by two missions: crafting productive teams and delivering a world-class software product. In today’s episode, we talk to Katie about her early days at Buffer and her experience working in a holacracy environment (a system where there are no assigned roles). We also explore the concepts of defined management and deliberate feedback – and the impact both things can have on our teams. Lastly, we talk about what hiring and onboarding look like in a remote company and the unique approach that Buffer takes with potential candidates! Tune in to hear all about GUEST’s leadership journey and the lessons learned along the way!
February 18, 2021
The Adventure of Leadership: Lessons Learned from Uncertainty and Discomfort with Jonathan Ronzio, Co-Founder and Chief Marketing Officer at Trainual
In episode 37, Jonathan Ronzio explains why outdoor adventures and entrepreneurship are not so different after all. Jonathan Ronzio is the Co-Founder and Chief Marketing Officer at Trainual, a platform that helps businesses get systematized through digital playbooks. Jonathan is an award-winning storyteller and documentary filmmaker and has spoken on stages around the world about adventure, creativity, and the importance of getting comfortable with uncertainty. In today’s episode, we talk to Jonathan about how his outdoor adventures have influenced his leadership style – as well as the decisions he makes when it comes to storytelling and marketing. We touch on topics like trust, communication, and determination – and why these things don’t just help you to survive outdoor adventures, but leadership and entrepreneurship too! Tune in to hear Jonathan’s point of view on why fear is a healthy thing and how embracing what scares us, helps us grow.
February 11, 2021
First, Bubble Wrap Your Weakness. Then, Build Systems for Success with Amber Hurdle, Creator of the Velvet Machete Leadership Model
In episode 36, Amber Hurdle tells us why personality assessments and self-awareness make us better leaders. Amber Hurdle is a leadership and personal branding consultant who is also the mind behind the Velvet Machete – a globally recognized, eight-week leadership program that helps leaders define & position their value. Amber has years of experience in the hospitality and construction industry, working with companies such as Fedex and Marriott International. She is also the author of The Bombshell Business Woman – a book about management, networking, and goal setting. In today’s episode, Amber unravels the meaning and strategy behind her signature Velvet Machette approach to coaching. She also shares how personality assessments can help leaders discover our strengths and weaknesses – so we can understand what areas to focus on. Tune in to learn why Amber prefers to bubble wrap people’s weaknesses.
February 04, 2021
The Science of Communication: Why Soft Skills Are The Ultimate Survival Tool for Leaders with Cameron Herold, Founder of COO Alliance
In episode #35, Cameron Herold shares what is really important to leaders. Cameron is the best selling author of the books Double Double and Meetings Suck, as well as the founder of COO Alliance. Prior to COO Alliance, Cameron was the Chief Operating Officer of 1-800-GOT-JUNK? where he led operations and helped the company soar from two million in revenue growth to 150 million in just seven years. In today’s episode, we talk about the upside-down leadership pyramid, which places CEO’s at the bottom, not the top… and why an “old-school” leader wouldn’t survive in today’s business world. We also look closely at written communication... for example, how the messages we deliver and the messages that are received can become two different things. Tune in to hear how Cameron shares his approach to coaching and how so much of it is centered on teaching the soft skills of leadership.
January 28, 2021
Hiring Slow and Firing Fast: High-Performing Teams, Relationships, and Recruitment with Nick Stein, CMO at Top Hat
In episode 34, Nick Stein sheds light on the people who make up our teams, and the intricacies that come along with leadership. Nick Stein is the Chief Marketing Officer at Top Hat, a SaaS scale-up that helps professors and students learn more through interactive content. Nick is a results-driven marketing leader and has led teams at Vision Critical, as the SVP of Marketing and also spent some time as the Senior Director of Marketing at Salesforce. In this episode, Nick talks about the importance of being honest as a leader and why letting people know where they stand is a healthy choice for you, them, and your entire team. We also explore why hiring should be approached through a relationship lens, rather than a transactional one... and why those who believe in your company’s values and mission are more likely to be great team members. Tune in to this episode to explore the characteristics of high performing teams and if your team is on the right track to becoming one.
January 21, 2021
Balancing Challenge and Care at Work: The Radical Candor Approach with Amy Sandler, Chief Content Officer at Radical Candor
In episode #33, Amy Sandler lets us know what it takes to be challenging and caring. Amy Sandler, the Chief Content Officer at Radical Candor – an organization co-founded by Kim Scott and Jason Rosoff to help leaders learn the art of feedback. Prior to Radical Candor, Amy filled senior roles in marketing at the Young President’s Organization, Vistage, and the University of California in LA. In today’s episode, Amy explains how walking on fire (yes, real fire) six times took her out of her comfort zone and also... what it taught her about leadership. Amy and Aydin talk about how empathy, aggression, and insincerity play out at work and what we need to keep in mind when we provide critical feedback and also praise to our teams. Listen to this episode to better understand the importance of knowing and respecting the people we work with.
January 14, 2021
Feedback Loops and Speed: How to Optimize for Learning and Build Efficient Teams with Farhan Thawar, Vice President of Engineering at Shopify
In episode 32, Farhan Thawar shares his biggest goal as a leader. Farhan is the Vice President of Engineering at Shopify. Prior to Helpful and Shopify, he was the VP of Engineering at Xtreme Labs, which was then (also) acquired by Pivotal – where Farhan took on the role of Chief Technology Officer of Mobile in 2013. Apart from an extensive career in Engineering, Farhan is an angel investor, writer, and speaker. In fact, he was named one of Toronto’s 25 Most Powerful People in 2010. In today’s episode, Farhan talks about why, as leaders, we should get involved with our team’s work and continue to practice tactical skills (such as coding) to build trust, empathy, and strong relationships. Tune in to hear about Farhan’s rich career in the world of engineering and his insights about management, hiring practises and the value of speed at work.
January 07, 2021
Saying Yes to Innovation: Lessons on Storytelling, Optimism, and Change with John Weigelt, National Technology Officer at Microsoft Canada
In episode 31, John Weigelt explains why the largest goal of management should be to get the best out of people... and reminds us that gentle nudges and words of feedback have more power than we think in helping our teammates do their best work. We also explore strategies that John uses to convince large institutions to adopt new ways of operating and doing business, which is no easy job! John Weigelt is the National Technology Officer at Microsoft Canada. Working closely with the government, education officials, and health care communities, John plays a key role in implementing Microsoft’s strategic policies and technology efforts across the country. Prior to this role, John worked for the Department of National Defense and was the Senior Director of Architecture, Standards, and Engineering at the Treasury Board of Canada Secretariat. John is also a TedX speaker. (If you haven’t yet, we recommend watching his talk on Enabling Canada’s Economy Digitally.)
December 17, 2020
The Asynchronous Approach: Remote Management Tips from a Digital Nomad with Cate Huston, Engineering Director of Mobile at DuckDuckGo
In episode 30, Cate Huston shares with us, the skills we need to work in remote and distributed team environments. Cate Huston is the Engineering Director of Mobile at DuckDuckGo. Prior to her current role at DuckDuckGo, Cate was the Head of Developer Experience at Automattic, Director of Mobile Engineering at Ride.com, and a Software Engineer at Google – experiences that have led her to live and work remotely in places such as China, Colombia, the US, Canada, and Australia. Tune in to this episode to learn remote best practices that you can adopt, such as leveraging asynchronous communication to let your team consume important information.
December 10, 2020
How to Stay Aligned in the Midst of a Collaboration Revolution with Bruce Tulgan, CEO of RainmakerThinking
In episode 29, Bruce Tulgan identifies what it takes for teams to be able to collaborate confidently, make good decisions, and as a result, produce excellent work. Bruce Tulgan is the Founder and CEO of Rainmaker Thinking, an organization that has helped hundreds of leaders at companies such as American Express, AT&T, IBM, and Mercedes Benz build a culture of “strong leadership”. Bruce has authored over 20 books about management and leadership… and most recently published a book titled The Art of Being Indispensable at Work. Tune in to hear why, as leaders, we should schedule regular meetings to drive alignment and set priorities with our team.
December 03, 2020
Diagnose the Question: Why Listening Is More Important Than Giving Advice with Sarah Milstein, Senior Director of Engineering at Mailchimp
In episode 28, Sarah reflects on some “bad boss behaviour” she has witnessed in her career… and shares how behaviour affects output. Sarah Milstein is the Senior Director of Engineering at Mailchimp, where she leads and coaches product teams. In this interview, Sarah talks about why diagnosing the conversations we have with our team matters… and why learning to listen and understand is often better than only reacting and responding. Tune in to hear all about Sarah’s leadership journey and the lessons learned along the way!
November 30, 2020
Teams Across Timezones: How to Be an Effective Remote Manager with Marcus Wermuth, Engineering and Product Manager at Buffer
In episode 27, Marcus reminds us that intentionality must come along with remote work. Marcus Wermuth is the Engineering and Product Manager at Buffer, a social media growth, engagement and management platform. Marcus is an advocate for remote work and is deeply passionate about helping managers build effective, distributed teams. Marcus talks about why hiring a team that is distributed around the world isn’t a bad idea and how he makes it work. We talk about asynchronous meetings and making sure your meetings are bi-directional and personal. Tune in to hear why we must remember to include humanness and personality in our work systems and structures because we are working with humans, and not avatars.
November 18, 2020
Getting The Right People in the Right Seats: Why Environment Fit is Different Than Culture Fit with Hiten Shah, Co-Founder & CEO of FYI
In episode 26, Hiten Shah reveals the difference between culture fit and work flow fit. Hiten is a multi time founder, building and growing his own companies such as Crazy Egg, KISSmetrics and Quick Sprout. He also co-hosts The Startup Chat, a podcast about startup life, insights and advice. In this episode, Hiten reflects on his first engineering hire and explains the importance of assessing talent accurately during the interview process to make sure they can succeed with you, in the environment you have created. We also talk about identifying slow moving teams, why managers need to be in tune with what their teams actually know (and what they don’t), and how founders can transfer their unique talents and skills to their teams. Tune in to hear Hiten share why environment fit matters to build a well oiled team.
November 12, 2020
Performance Reviews: How to Plan For The Most Important Meetings You’ll Have with Lenny Rachitsky (former Product Lead at Airbnb).
In episode 25, Lenny Rachitsky shares a groundbreaking framework to improve your planning processes and performance reviews. Lenny is an expert in product management and has a wealth of knowledge about company growth, people, and management in the technology world. Previously a product lead at Airbnb, he is currently known for writing a weekly newsletter read by thousands of product leaders. In today’s episode, we talk to Lenny about the importance of unblocking your team by providing them with knowledge and support… so they can do the best work possible. We also explore decision-making and why, as leaders, we need to reframe change as an opportunity. Finally, Lenny walks us through his “W framework”, a step-by-step strategy that can help your team better understand logistics and responsibility.
November 05, 2020
Check Your Blind Spots: Why Leadership Requires Self-Awareness and Maturity
In episode 24, Camille Fournier (Managing Director of Platform Engineering at Two Sigma) talks about the art of managing technical teams... and why leaders should always strive to develop and improve their own skills. Camille’s previous roles include being the Chief Technology Officer at Rent the Runway... a VP and Technical Specialist at Goldman Sachs... and a Software Engineer at Microsoft. In addition to a vast portfolio in the technology world, Camille is the author of two great management books; The Manager’s Path and 97 Things Every Engineering Manager Should Know. Listen to this episode to learn about the importance of structure, repetition, and managing stress as a leader.
October 29, 2020
Victories, Insights, and Puzzles: Running Leadership Meetings with Purpose with Andrew Waitman, CEO of Assent Compliance
In episode 23, Andrew Waitman reveals why leadership meetings need structure, but also flexibility. Andrew Waitman is the CEO of Assent Compliance… the global leader in supply chain data management and one of Canada’s top growing companies. Tune in to explore the concepts of agility and adaptability and why structure is such an important aspect of strategy, leadership and of course, team management. We also explore why running leadership meetings with purpose comes with exploring the victories, insights and puzzles of business.
October 22, 2020
Inclusion Is Not Charity Work: Why Adopting an Investment Mindset Creates Truly Diverse Teams with Leslie Miley (Engineering Leader)
In episode 22, Leslie Miley asks us to rethink how we invest in inclusion and uplift our teams. Leslie Miley has an impressive career history leading Engineering teams at Slack, Google, Twitter and Apple... as well as being the first Chief Technology Officer with the Obama Foundation. Tune in to this episode to learn why as leaders, we must move away from performative allyship, and instead… rebuild the trust that has been broken due to racism that is built into systems, processes, and workplace culture. Leslie also shares how important culture is and why learning and respecting the culture of those we work with, creates strong relationships. Press play and let us know your biggest takeaways from this episode!
October 15, 2020
The Positivity Effect: How You Show Up as a Leader Reflects on Your Team with Erin Bury, CEO at Willful
In episode 21, Erin Bury shares how she brings optimism to her leadership and how we can balance positivity with the challenges that come with business. Erin Bury is the Co-Founder and CEO of Willful, a Toronto based startup building the online estate planning platform for today's generation. Prior to founding Willful in 2019, Erin held senior roles at BetaKit and wrote for publications such as The Globe and Mail and Business Insider. She also led her own creative marketing agency, Eighty Eight, where she worked with clients such as Lyft, Telus, and Sony Pictures Television. Erin recognizes that empathy, awareness and connection are key aspects of being a leader, no matter what kind of business you are leading, be it service based or product based. Listen to this episode to remember just how important our actions are as leaders and how they directly impact our teams and our culture at work.
October 08, 2020
Processes Before Velocity: Why Your 100th Employee Will Change Your Company with Michael Litt (CEO at Vidyard)
In episode 20, Michael Litt reminds us how important it is to exercise our minds, so we can execute our missions and our values as leaders. We talk about how leadership changes as your business grows, the importance of communication and structure to keep tasks on track and having empathy and compassion for your team. Michael Litt is the Co-Founder and CEO of Vidyard - the online video platform that helps businesses such as SalesForce and Marketo unlock the power of video. Michael is also a Tedx speaker and has been named one of Canada’s Top 40 Under 40. As CEO, Michael strives to build a team of fantastic developers and evangelists that are dedicated to the company mission. Tune in to hear about what building a business has taught Michael about leadership and management.
October 01, 2020
No Permission Needed: Why Acting Like a Leader Is More Important Than Being One with Patrick Campbell from ProfitWell
In episode 19, Patrick Campbell reflects on his journey as a first time founder and manager. In this episode, you will hear about Patrick’s early career building days working at Google and the US Defence Department, as well as what life was like when he decided to go all in and build ProfitWell in 2012. Patrick is the Founder and CEO of ProfitWell, the software company that helps subscription model businesses like Canva, MasterClass, Classpass, Vice and Prezi (and more) with their monetization and retention strategies. Tune in to this episode to hear Patrick share the importance of building a culture of feedback and how important mission driven businesses can be.
September 24, 2020
The Superpower of Inclusive Leadership with Melinda Briana Epler from Change Catalyst
In episode #18, Melinda Briana Epler defines the concept of allyship and what it means and looks like to be a good ally in the workplace. Tune in to learn why it is necessary to be and feel uncomfortable when doing anti-racist work and how to have conversations that promote safety and equality, and interrupt one’s that don’t so you can make changes and create more equal spaces at work. Melinda is the founder and CEO of Change Catalyst, a San-Francisco-based advising company with the mission to build inclusive ecosystems. She is also a startup advisor and TEDx speaker who speaks actively about white privilege, diversity and inclusion in tech, and how to lead with empathy as an ally. Melinda has over 25 years of experience developing business innovation and inclusion strategies for startups, Fortune 500 companies and global NGOs. Since the launch of Change Catalyst, she has worked with more than 340 community partners and 450 tech companies -- and her work has been featured in Bloomberg, Forbes, Black Enterprise, The Times, and many other publications. Listen to this episode to learn how as a manager, you have the power to build diverse and inclusive teams and how doing so will elevate your organization’s health, productivity and profitability.
September 17, 2020
The Culture Equation: How Value Based Leadership Results in High-Performing and Loyal Teams with Bo Brabo, Former Director of HR at US Army and White House Communications Agency
In episode #17, Bo Brabo joins Aydin to talk about how leadership, team culture and everyday behaviours at work collide in the military and in the corporate world. Tune in to hear all about Bo’s journey that has carried him through the military, presidential offices and the corporate world and learn about the similarities that can be identified when teams and their leaders align their behaviours with their values. Since retiring from the U.S. Army as the Chief of HR Operations with the White House Communications Agency …. and as a Presidential Communications Officer for President George W. Bush and President Barack Obama, Bo has served in several executive positions as Vice President of Human Resources. Bo is also the author of “From The Battlefield, To The White House, To The Boardroom” -- a book where he shares his experiences from years on the military battlefield and a decade in the White House, and is also the co-host of the Bo and Luke show, a podcast all about doing better so you can be better. Listen to this episode to learn how the needs of leaders and their teams don’t change much, even when their workplaces do!
September 10, 2020
How Experimentation and Testing Apply to Management, Not Just Marketing with Shane Murphy-Reuter from Intercom
In episode 16, Shane Murphy-Reuter explores the important qualities and behaviours that make a successful leader and as a result, a successful team. Shane is the Senior Vice President of Marketing at Intercom and has just celebrated fifteen years in marketing. Listen as we talk to Shane about moving to remote work during the COVID-19 crisis, how to balance work and play with your team, and the importance of consistency when leading and managing. We also explore how Shane has adjusted processes and behaviours to ensure he is making quality decisions for himself, his team and of course, marketing for Intercom.
September 03, 2020
Building a Connected Network of Brains with Jean-Michel Lemieux, CTO at Shopify
In episode #15, Jean-Michel Lemieux invites us to explore what and who it takes to lean into leadership. We also discuss the importance of knowing when to lead and when to follow, the extraversion myth and what it means to treat your team as a “connected network of brains”. Jean-Michel is the Chief Technology Officer at Shopify and has an impressive career history. Prior to joining Shopify, he served as the Vice President of Engineering at Atlassian and led a team of over 150 engineers in his role as Chief Architect for Rational Team Concert, a division of IBM. Jean-Michel is also the creator of Shopify’s exclusive leadership handbook. Tune in to hear all about Jean-Michel’s leadership journey and the lessons learned along the way!
August 27, 2020
The Difference Between a Leader and a Boss with Kirstine Stewart from the World Economic Forum
In episode #14, Kirstine Stewart explains the surprising difference between a leader and a boss. We also discuss what it means to have a leadership mindset (even if you’re not a manager), and why female representation in leadership roles is so important for all modern companies and corporations. Kirstine is an Executive Committee Member and Head of Shaping the Future of Media at the World Economic Forum. Prior to joining the WEF, she occupied C-suite positions in two successful technology companies, served as Head of the Canadian Broadcasting Corporation (CBC), and led Twitter’s North America Media team. Kirstine is also the author of “Our Turn”, a book that helps women discover their leadership potential. Tune in to hear all about Kirstine’s leadership journey and the lessons learned along the way!
August 20, 2020
How to Find Your Zone of Genius with Alex MacCaw, CEO at Clearbit
In Episode #13, Alex MacCaw describes the frameworks and best practices that managers should adopt to constantly improve their leadership skills. We also talked about Clearbit’s impeccable agreements and how they can help you improve communication and collaboration across departments. Clearbit is a San Francisco-based business intelligence company that has raised more than 17 million dollars in funding – and serves as the data backbone to thousands of businesses such as Slack, Stripe, Intercom, and Adroll. As the co-founder and CEO, Alex puts an immense focus on leadership and personal development. In fact, he recently announced Clearbit’s mission to become the best-managed company in the world - and as part of this mission, he published a great book titled The Manager’s Handbook. If you’re someone who loves personal growth and, like Alex, are always looking for ways to improve at your craft, this episode is for you.
August 13, 2020
How to Build and Scale High-Performing Teams with David Sakamoto, VP of Customer Success at Gitlab
In episode #12, David Sakamoto shares a framework to build and scale high-performing teams, as well as best practices to onboard new team members at rapidly growing companies. We also talk about the importance of monthly career conversations, and why leaders should be the last ones to voice their opinion during team meetings. David has over 20 years of experience building and scaling customer success teams. He is the VP of Customer Success at Gitlab – the world’s largest all-remote company, which is currently valued at 2.75 billion dollars. Previously, he was Head of Customer Success for the Americas at Cisco and the Vice President of Services and Customer Success at EVault. Recently, David won an award for being one of the top 150 Global Customer Experience Thought Leaders and Influencers of 2020. Tune in to hear all about David’s leadership journey and the lessons learned along the way!
August 06, 2020
Success Strategies for New Leaders with Michael Watkins, author of The First 90 Days
In episode #11, Michael Watkins discusses some of the strategies that new leaders can adopt to be successful in their roles and climb up the learning curve. We also talked about the self-doubt phase, and why almost 90% of leaders deal with the urge to prove themselves when they start a new job -- something that Michael calls the “action imperative”. Michael Watkins is the author of The First 90 Days: Critical Success Strategies for New Leaders at all Levels. He is an expert on executive onboarding and accelerating transitions, a professor at Harvard University, and a contributor to the Harvard Business Review. Tune in to hear all about Michael’s leadership philosophy!
July 30, 2020
Empowering Your Team to Lead Fulfilling Lives with Vlad Magdalin, CEO of Webflow
In episode #10, Vlad Magdalin shares a template to run effective and inclusive company-wide meetings - as well as some great tips to make the hybrid remote model work for your company. We also discuss Webflow’s dual mission - and the biggest dilemma that Vlad faced as he scaled the team. Vlad is the CEO of Webflow, a software company empowering people to create websites without the need to code. Tune in to hear all about Vlad’s leadership journey and the lessons learned along the way!
July 23, 2020
How to Coach Your Team to Success with Lara Hogan, author of Resilient Management
In episode #9, Lara Hogan shares best practices to understand your team’s core needs and create predictability in times of uncertainty. We also discuss the difference between mentorship, coaching, and sponsorship – and how you can become a better sponsor and coach for your team. Lara is a coach for leaders in tech and the author of Resilient Management, Designing for Performance, and Demystifying Public Speaking. Prior to founding Wherewithall, she spent a decade leading teams as the VP of Engineering at Kickstarter and an Engineering Director at Etsy. Tune in to hear all about Lara’s leadership journey and the lessons learned along the way!
July 09, 2020
The Art of Leadership: 1-on-1s, Staff Meetings, and Manager READMEs with Michael Lopp, Rands in Repose
In episode #8, Michael Lopp (Rands) talks about the power of scheduling regular one-on-one meetings and asking clarifying questions to identify unengaged employees. We also discuss the concept of Manager Readmes and how they can help you build more efficient and positive working relationships. Michael is the author of Managing Humans, Being Geek, and The Art of Leadership. He has been writing for over 17 years, sharing his insights on management, culture, and technology through his blog, Rands in Response. During his career, Michael has led rapidly growing teams at companies like Netscape, Pinterest, Slack, and Apple. Tune in to hear Michael’s advice and best practices for other managers and leaders!
June 25, 2020
The Art of Being a Mensch with Guy Kawasaki, Chief Evangelist at Canva
In episode #7, Guy Kawasaki talks about his experience managing Apple’s evangelism team, the lessons he learned working with Steve Jobs, and the German concept of being a Mensch – and how it can help you identify and hire great leaders. Guy was one of the Apple employees originally responsible for marketing the Macintosh computer in the 1980s. During his time as Apple’s Chief Evangelist, he worked closely with Steve Jobs and popularized the concept of evangelism marketing. Today, Guy is the Chief Evangelist of Canva, a brand ambassador for Mercedes-Benz, and the author of more than ten books, including Wise Guy and The Art of the Start. Tune in to hear all about Guy’s leadership philosophy!
June 11, 2020
How to Implement Operational Frameworks and Hire Great Leaders with Sam Zaid, CEO of Getaround
In episode #6, Sam Zaid (CEO of Getaround) shares a playbook you can use to identify and hire great leaders. We also discuss the RACI framework and how Getaround is using this and another set of rituals to help new managers be effective right away. Prior to Getaround, Sam founded Apption, an enterprise software consultancy, and 360pi, the leading retail price intelligence platform that was acquired by MarketTrack and Vista Equity in 2016. Sam holds numerous patents and inventions, is an Ernst & Young Entrepreneur of the Year, a Microsoft Code Award winner, and a Goldman Sachs Most Intriguing Entrepreneur. Tune in to hear all about Sam’s leadership journey and the frameworks that have helped his company succeed! Enjoyed this episode? Be sure to leave a review and share the podcast with your colleagues.
May 28, 2020
How to Leverage Your Team’s Strengths with Tara Robertson of SproutSocial
In episode #5, Tara Robertson (Head of Customer Marketing at SproutSocial) talks about the power of focusing on your team’s strengths. She also shares some great insights on how to overcome imposter syndrome, find great mentors, and deal with the challenges of managing a remote team. Prior to joining SproutSocial, Tara was the VP of Marketing at Hotjar. Tune in to hear all about Tara’s journey as a marketing and sales leader, and the lessons learned along the way! Enjoyed this episode? Be sure to leave a review and share the podcast with your colleagues.
May 21, 2020
How Operating Principles Can Help Your Team Thrive with Eran Aloni, COO of Gong
In episode #4, Eran Aloni (COO of Gong.io) shares tips on how to get your team aligned and why accountability is critical to leading teams. We also talked about how Gong.io uses operating principles to guide their team and what signals you can watch for to know you’re ready to implement them in your company. Eran has over 20 years of experience building and scaling enterprise solutions. Previously, he was COO and VP of Product at Adobe EchoSign, VP of Product at Influitive, and VP of Product Marketing at Clarizen. Tune in to hear all about Eran’s leadership journey and lessons learned along the way! Enjoyed this episode? Be sure to leave a review and share the podcast with your colleagues.
May 14, 2020
Building a Culture of Trust and Transparency with Michele Romanow, President of Clearbanc
In episode #3, Michele Romanow (co-founder and president of Clearbanc) talks about the importance of building a culture of radical candor, trusting employees to make data-driven decisions, and hiring empathetic people. Michele is a serial entrepreneur who started five companies before the age of 33. A Dragon on CBC’s Dragons’ Den, she previously co-founded SnapSaves (which was acquired by Groupon in 2014) and Buytopia.ca (a platform with 2.5 MILLION subscribers that acquired six of their competitors). Michele is considered one of the “One-Hundred Most Powerful Women in Canada” and was listed as the ONLY Canadian on Forbes Magazine’s “Millennial on a Mission” list. Tune in to hear all about Michele’s habits and leadership lessons! Enjoyed this episode? Be sure to leave a review and share the podcast with your colleagues.
May 07, 2020
How to Motivate and Develop Your Team with Sara Varni, CMO of Twilio
In episode #2, Sara Varni (CMO of Twilio) talks about the importance of understanding your team’s motivations, setting clear expectations around KPIs, and empowering people to develop professionally within your organization. Prior to joining Twilio, Sara was a leader at Salesforce – where she grew from product marketing manager, all the way to SVP of Marketing. Tune in to hear all about Sara’s leadership journey! Enjoyed this episode? Be sure to leave a review and share the podcast with your colleagues.
May 07, 2020
The Art of Servant Leadership with David Cancel, CEO of Drift
In episode #1, David Cancel (CEO of Drift) shares his insights and practical advice to implement Servant Leadership, Skip-Level Meetings, and Learning Loops in your organization. David is a five-time founder, two-time CEO, and best-selling author of “Conversational Marketing”. He was named the top-ranked CEO by USA Today and is currently an Entrepreneur in Residence at Harvard. Tune in to hear all about David’s leadership philosophy! Enjoyed this episode? Be sure to leave a review and share the podcast with your colleagues.
May 07, 2020
Trailer: Supermanagers from Fellow.app
There’s only one thing that differentiates average teams from world-class, high-performing organizations. You guessed it. Great managers. Or as we’ll call them in this podcast… Supermanagers. Supermanagers create an environment that attracts the best employees... and most importantly, retains them. They invest in their employees’ growth and are always learning new tactics and strategies to improve their management capabilities. The good news for you is that supermanagers are made, and not born. And you can become one by listening to the world-class leaders that will share their advice and best practices in this podcast – brought to you by Fellow.app.
April 20, 2020