Fixed Ops Mastermind

Dave "Mr. Accountability" Anderson is a leading international speaker and author on personal and corporate performance improvement. After an extensive career in the automotive retail business Dave, along with his wife Rhonda, began LearnToLead - entering its third decade - with the goal to help individuals and organizations reach their personal and corporate potential.

The author of 15 books, most recently Intentional Mindset: Developing Mental Toughness and a Killer Instinct (available wherever books are sold), and host of the wildly popular podcast, "The Game Changer Life," Dave's no-nonsense messages impact readers and listeners in over 145 countries. Dave has spoken in twenty countries and presents 100+ times annually to a wide array of businesses, athletic teams, and nonprofits.

His immediately applicable messages, energized and dynamic presentation style, and unmatched content positively focuses, equips, and inspires teams to do better – and the principles he shares resonate with audiences from a wide array of industries. 

His direct, often-humorous, and somewhat politically incorrect approach has earned him the nickname, “Mr. Accountability.” Dave’s “in-the-trenches” background of starting and running world class businesses, coupled with his relatable non-academic approach creates unmatched connection that resonates with his audiences and moves them to action.

A lot of companies are producing content and campaigns that happen but don’t perform. Christoph helps you move your marketing and communications from happening to performing by sharing unique stories more efficiently to reach prospects and retain existing customers.

He has run integrated marketing campaigns across many industries, including healthcare, SaaS, information technology, nonprofits and publishing. In his career, he has led teams of journalists, content creators, strategists and designers to successfully drive results.

Christoph has worked in a variety of verticals and with a mix of businesses - including startups and established companies and his experience spans the full spectrum of digital strategy and implementation – including social media, SEO, UX collaborations, content strategies and production - to drive results.

Today, he’s a global top 14 content marketer, top 40 B2B marketer, top 100 CX thought leader and top 24 digital marketer. His blog (www.authenticstorytelling.net) has been listed as a valuable resource in the marketing industry. He's a top 5 percent podcaster.

His fourth book covers the topic of Going Live to get more out of your podcast and content strategy. The book published in March 2021.

Darren Spenst has been saving customers money on their laudry bills for over a decade. 

Automotive professional with a great track record the automotive finance and insurance industry. Skilled Negotiator, Business Planner, Retail and Sales Operations. Above all I value honesty, transparency and good will.

After a long career as a F&I professional and a lot of soul searching I decided to start a new kind of F&I agency that focuses on relevant, specific and continuos training.

F&I profits are more important than ever in todays market, and there is increased scrutiny from several sources for dealerships today.

It was frustrating for me to see the lack of training and support dealerships and F&I managers are lacking from their F&I providers.

That frustration evolved into a BURNING DESIRE TO HELP Dealerships and F&I professionals become their BEST through Continuous Training, Support, and The Best Dealer Participation Programs available in the market.

Through F&I Direct every day we make a difference in how F&I is viewed.

We promote an attitude of service, honesty, and high standards of performance that enables Dealers and F&I professionals to enjoy great profits and success in the Business Office with the best customer satisfaction.

We don't pretend to know it all, but we sure know F&I.

We stand by our training as one of the most complete and involved F&I trainings ever seen by most, and we guarantee it.

If you are ready to take your Business to the NEXT LEVEL message me through Direct Message or at asalas@fidirect.net 

Marcus Aurelius Anderson is a proud Veteran, Bestselling Author of “The Gift of Adversity”, TEDx & International Keynote Speaker, Mindset Coach to Leaders, CEO’s and Entrepreneurs, Lifelong Martial Artist, creator of the Acta Non Verba Movement and host of the Acta Non Verba Podcast. 

While preparing to deploy with the U.S. Army Light Infantry, Marcus suffered a severe spinal injury that left him paralyzed from the neck down. After dying on the operating table twice, the surgeons saved his life, but told him he’d never walk or use his hands again. 

After months of anger and suicidal depression, having no other option, Marcus started doing some brutally honest soul searching, looking for the lesson to be learned from his injury. Once he started seeing his Adversity as a gift instead of a curse, something miraculous began to happen…

Marcus now speaks, inspires, and teaches others to use their Adversity as a catalyst to actualize their personal definition of success in every area of life and business. His message teaches us how we can use our own Adversity to make us into better warriors, leaders, entrepreneurs, and human beings to create a better world.

On this episode hear Bent describe some of the methods he learned in live combat that he now uses in training for the boardroom. 

Brent Gleeson is a Navy SEAL combat veteran, award-winning entrepreneur, best-selling author, and acclaimed speaker on topics ranging from leadership and building high performance teams to culture, resilience, and organizational transformation. Upon leaving SEAL Team 5, Brent turned his discipline and battlefield lessons to the world of business and has become an accomplished entrepreneur, best-selling author and acclaimed speaker on topics ranging from leadership and building high performance teams to culture and organizational transformation. You can learn more about his leadership philosophies in his weekly columns on Inc.com and Forbes.com. He is the bestselling author of TakingPoint: A Navy SEAL’s 10 Fail Safe Principles for Leading Through Change, which was a #1 New Release in the categories of Organizational Change and Business Structural Adjustment.

Brent is the Founder and CEO of TakingPoint Leadership, a progressive leadership and management consulting firm with a focus on leadership development, business transformation and building high-performance cultures. With degrees in finance and economics from Southern Methodist University, certificates in English and History from Oxford University in England and a graduate business degree from University of San Diego, Gleeson’s extensive experience is both academic and real-world in nature. Gleeson has won awards for business leadership and was named one of the “Top 10 CEOs” in Entrepreneur Magazine’s October 2013 issue for his exemplary approach to building high-performance teams in business.

Potential is not predicated on age, race, finances, education, or any other perceived misfortune. It is the consistent application of a proven formula that turns simple thoughts into massive action, elevating ordinary people to extraordinary success.

James Whittaker has achieved massive success by helping others with no expectations. Learn how giving freely can help you do the same. 

Think and Grow Rich: The Legacy has been translated into six languages and is the essential modern companion to the bestselling self-help book of all time, Napoleon Hill’s 1937 classic, Think and Grow Rich. This book is fully endorsed by the Napoleon Hill Foundation and released in conjunction with the major motion picture, Think and Grow Rich: The Legacy.

Find James here:

Donnie Boivin is changing the game of business development. At the age of 22 right out of the Marine Corps, he struggled with what to do next. He landed his first straight commission sales job and has spent over 2 decades learning what it takes to be successful in sales, business & life. At the age of 40, he discovered he’d been living other people’s dreams and not chasing his own.

Launching his own business, he found himself, grew an international business Success Champions, and became one of the world’s top podcasters. He is the Founder and owner of Success Champions Podcast, Success Champion Magazine, Success Champion Facebook Group, the Badass Business Summit, and Success Champion Virtual Networking Groups.

His story about becoming a Success Champion in his own life has inspired thousands to get out of their own way and go for it. Get ready to have your fire lit and start chasing your own dreams. 

Scott is a behavior analyst and body language expert with a focus on healthcare. He holds multiple certificates in advanced interrogation training and has been trained along side the FBI, Secret Service, U.S. Military Intelligence, and Dept. of defense.

His extensive training, education, and practice of nonverbal communication have made Scott an expert and consultant to healthcare companies as well as law enforcement, Fortune 500 CEO’s, doctors, attorneys, executives, wealth managers, financial advisors, and entertainers. Scott is also a founding member of The Behavior Panel.

After receiving a diagnosis of Thyroid Cancer and experiencing the rapid changes in healthcare from a patient's perspective, he instantly recognized the overlooked, yet blatant, causes of patient mistrust, fear, and frustration. In other words, he found the problems that cause more lawsuits and once successful practices to fail.

Now Scott speaks to and trains healthcare professionals, showing them what these problems are and most importantly how to fix them. From your bedside manner to the way your waiting area is setup and looks, Scott covers everything science shows us that works to make patients feel more comfortable and confident in their healthcare situation

Todd Smith is the Founder and CEO of 360Converge, Inc an omni channel platform for sales teams. 

• Authored Automotive Retailing on the Internet manual in 1997, which sold over 1,000 copies.
• Featured writer for Dealer Magazine for over twelve years.
• Regularly featured in and contributor to Showroom, Dealer Marketing Magazine, Wards Dealer, and Auto Dealer Monthly.
• Featured speaker at NADA in 2000 in Las Vegas on increasing parts and accessories sales by integrating processes into the dealerships sales process to increase per unit revenue and maximizing the customer relationship.
• Spoke at Car2000 on How to Convert Internet Shoppers into Customers. This workshop was designed to give progressive dealers the key advantages needed to thrive in the emerging automotive Internet sales marketplace.
• Keynote speaker at the European Automotive Summit in Paris on e-Learning, e-Business and knowledge management.
• Spoke at multiple Dealer 20 Groups on a variety of sales and marketing relating topics.
• Spoke at CADA, TADA, NJCAR, PAA, NCDA and a multiple of other state association meetings.
• Featured in Automotive News, January 1999, 2005, 2007, 2015, 2017.
• Interviewed by CBS Marketwatch in August 1999 on the state of the automotive Internet and its impact on the automotive industry.

Hear how data is so fragmented that it is hard to use effectively.

To hear more from leaders in the fixed operation community go to Fixedopsmastermind.com and join the Tuesday night leaders group! 

Need coaching for yourself or your dealership? Contact Dave Foy today and become part of the Vision and Values Coaching program. Dave has been fixing broken dealerships for the last 12 plus years of his 30 plus year career! 

Melanie Dietzel

I founded StoryFuel to help teach marketers and creators learn how to think like journalists and tell better brand stories. At StoryFuel, we help our brand and individual clients create, organize and optimize their branded content voice, positioning, distribution, strategy, process and team structure.

My book, The Content Fuel Framework: How to Generate Unlimited Story Ideas, was born from that same mission, and helps teach its readers a reliable system for generating thousands of story ideas for their blogs, video channels, social media and more. The companion workbook, (http://contentfuelframework.com/workbook)contains hundreds of reusable prompts for anyone who needs a bit more help turning their learning into action.

We also help educate our clients on content marketing best practices through the Brand Storyteller Mastermind, direct coaching, our free Facebook Community ("StoryFuel: Brand Storyteller Society"), and both in-person and virtual workshops, keynotes and trainings. 

Find out more 

⚜️What is life if we aren’t fulfilled by meaning in all we do and striving to live our full potential?

⚡️To have purpose is motivational
⚡️To be an impact is inspirational
⚡️To be connected to the rhythm of the universe is life enriching
⚡️To live from your soul and from spirit is miraculous.

⚜️How do you step into abundance, success, prosperity, happiness, connection and purpose?

By reconnecting to your power. I open the door to a world you have not experienced yet...a world that is a natural part of our existence...and is the key that unlocks opportunity. I open your eyes and your mind to a level of understanding that shifts your energy and places you on the path to receiving.

I help you achieve the above by taking a pragmatic approach to;

⚡️Understanding energy, how it applies to our lives and how to work with it
⚡️The power of ritual
⚡️Understanding cycles, rhythms and how to move with the universe
⚡️Developing you in relation to your potential
⚡️Aligning your intelligence centres for success

🔥My Mission - Reconnect people to personal power and unlock their true potential so they can live as their highest selves.

Be open to the possibility of everything and don’t look back! 😁

Find Michael on LinkedIn

Joseph Clementi

Graduate - NADA Dealer Academy
3-Time Honda "President's Award" winner 2008/2009/2011
"Tenth Annual Bill Streng Business of the Year 2005"
"Best Auto Dealer" 13 Consecutive Years
"Heartfelt Customer Care" Award winner
2011 "Service Excellence" Award Winner

Joe Lockerd is the Founder and President of MaxSafe Consulting, Co-Host of The Recruiter Podcast and Operations Director of Automax Recruiting and training. 

We talk about the modern day technician, what are they looking for in a dealership. A career path is a must have for all dealerships now to try and close the gap on technician shortage. 

About Kajal

Do you wish to transform your life? Do you wish to stay healthy, positive and energetic all the time? So you can perform well in all aspects of your life.

If yes, then you landed on the right page.

I am a Transformation Coach, Podcast Host and an Author, who helps entrepreneurs & high achievers have positive mindset, gain clarity in business, attain great energy levels, improve quality of sleep and adapt healthy eating habits.

I tailor make programs to suit clients lifestyle, so it becomes easy for them to adapt these changes rather than struggling with it.

I am very passionate about helping people transform their lives by becoming their accountability partner.

I have over 9 years of experience in health, wellness and mindset industry. With my knowledge and experience, I will show you ways for you to become a better you.

Now tell me about you. 

About A.J. 

My thirty-five years of automotive experience in sales and service give me a unique perspective which allows me to coach & instruct the automotive dealership professional to be relevant in TODAY'S modern service department. My goal is to coach on how to increase repair order growth, maintain the highest level of customer satisfaction, increase profitability while implementing innovative business practices to grow a business. This is done by having fun and coaching through a collaborative approach.

I specialize in all aspects of the Express Service business model and facilitation of Service processes and strategies

Specialties:
Virtual Training & Facilitation
Sales & Service Facilitation
Express Business Model Expert
Increase retention
Increase fixed operations volume
Management and service advisor coaching
Customer satisfaction strategies
Integrity Selling and Sales techniques
Warranty Compliance Coaching
Marketing

"Train your people well enough so they can work anywhere. Treat them well enough so they won't want too"
Richard Branson-Virgin

David's Free Weekly Training! 

About John:

I'm interested in nearly any business, business system or technology that is necessary and ultimately sustainable. I’ve been fortunate to have experienced the entrepreneurial dream of great people, timely ideas and God's favor. My executive background includes start-ups and business acquisitions.

I've owned and operated my own companies for the past 28 years including selling my last firm to Automatic Data Processing (ADP), a Fortune 300 company in 2000.

I tend to lean towards the people and system side of a business - with an emphasis in service, software and/or consulting. I have over 30 years of experience in the automotive industry and over 16 in the commercial real estate sector with an emphasis in the self-storage industry and tenant interaction.

I enjoy innovating and trend spotting in hopes of creating positive change for and with others.

 THE DEALER PLAYBOOK PODCAST
Weekly podcast episodes about sales, marketing, leadership, and culture.

With over 300 episodes featuring guests like Gary Vaynerchuck, Grant Cardone, Jill Konrath, Claude Silver, Glenn Lundy Michael provides value like no other! 

He is the CEO of FlexDealer.

FlexDealer helps retail auto dealers turn traffic into revenue. We do that by creating personalized marketing strategies and technology that can visualize what's work and what's not.

We're forever on the side of the dealer and will always provide strategies that will help them achieve their goals while aligning with the demands of consumers.

Find Michael here:

WOULD YOU LIKE THE 🗝️ UNLOCKING ABUNDANCE IN YOUR BUSINESS, CAREER & LIFE.

RESILIENCE, CLARITY and CULTURE make or break the bottom line.

Unclear, unmet & unrealistic goals can cause a schism miles deep and wide. 2020 has been ALL about change.

How about you?
Your business?
Your expectations?
Your bottom line?

As a Workplace Learning and Performance Coach (WLP) I am here to
#Empower #Executives, #Entrepreneurs and #Individuals to ALIGN BELIEFS with ACTION creating a culture of #ABUNDANCE.

The choice is easy, the work is hard and leadership leads the way.

RESILIENCE-

“You, me, or nobody is gonna hit as hard as life. But it ain't about how hard ya hit. It's about how hard you can get hit and keep moving forward. How much you can take and keep moving forward. That's how winning is done!”- Rocky Balboa

In the ring of life, everyone gets knocked down. Yet, the manner in which people get up can vary widely. Some get up quickly or stay down for a short period of time. Others take nearly the full count before they are able to get to their feet. The main difference between those reactions is resilience.

CLARITY-

If you aren't able to think clearly, or easily make decisions, it could mean that you are dealing with a case of mental clutter. With our hectic lives and 24/7 access to the media, it can be easy to become overwhelmed will all that we have to do. Unfortunately, this can make us perceive things as worse than they really are because we continue to think about them rather than taking action to solve our issues. When this happens, it's time for a mental detox.

Clear Vision and Values.
Clear and Intentional Goals - Top down ownership.
Focus on people. A culture of authenticity and caring reaps a harvest of faithful clients.

CULTURE-

It is quite possible to have many cultures operating within the culture of your business, school, home etc. The question is, as the leader, are you equipped to lead and empower an *Abundance Profit Culture (APC)?

Every business wants to grow and every good business wants all of its people to grow as well. This is what I coin the APC of your business or career. Abundance Profit Culture. APC is a place where anyone can dream big. A place of nurturing support and a place of confidence and clarity that can do nothing less than produce high and low hanging fruit making the bottom line a trampoline of celebration and corporate excitement!

Bunmi Solabi is a technician from Nigeria! 

She owns the Ladymek Stores. 

We had a great conversation and one of the things that came up was a difference between how we "repair" vehicles as opposed to how they "repair" vehicles. 

Make sure to follow her on:

We are sponsored by:

With over 30 years experience in the Automotive sector including 10 years within Volkswagen dealerships, owning 3 Ultra Tune Service Centre's and running race car teams, I truly understand the fundamentals required to motivate and lead successful teams.

Having experience in both Sales & Aftersales departments, I truly understand what it takes to build successful dealership.

Self motivated and driven individual, I thrive on mentoring/developing young people to become professionals in their chosen fields.

The journey is more fun than the destination ! 

Tony Whatley is a business mentor, speaker, best-selling author, and podcast host. He is best known as Co-Founder of LS1Tech, an online automotive community which grew into the largest of its kind, with over 300,000 registered members. This business sold for millions in only five years after starting. Amazingly; it was just his part-time business!

Tony once led a successful corporate career with over 27 years experience in oil & gas, managing $100MM+ international EPIC projects. He has built and scaled project management departments, and consulted within Fortune 100 corporations on systems, processes, and leadership. Tony also has extensive experience in procurement and contract laws, as well as contract negotiation. In 2015, Tony decided to focus on building businesses full-time, and left behind a multiple six-figure salary range to do what he loves.

Tony earned a Bachelor of Science degree in Mechanical Engineering, from The University of Houston. He is also a Certified Project Manager, as well as serving as club president of Toastmasters, a public speaking and leadership training group.

When he is not doing work to build his legacy, you can find him and his wife, Lisa, exploring the world or racing high performance cars.