Hera Hussain is the founder and CEO of Chayn, a nonprofit that creates resources on the web relating to gender-based violence. Hera believes in using the power of technology, trauma-informed design and hope filled framing to solve issues taking place around the world.

In this episode, Hera discusses:

How Chayn is a unique survival resource for people impacted by domestic violence
Why trauma-informed design matters in the digital age and why speed isn’t necessarily a deterrent to designing thoughtfully
How tech companies knew early on about the abuse taking place on their platforms, but worked around those problems until recently
Chayn’s project, Orbit, which is about creating a trauma-informed intersectional lens to help develop tech, policy, and research on tech-facilitated abuse
Considerations for tech companies wanting to implement trauma-informed design principles on their products
How women are inhibited from creating on the web due to digital harassment
Chayn’s partnership with Bumble and Bloom
Proactive and reactive approaches to reporting and limiting domestic abuse
How tech companies can set the tone for their platform using community guidelines

The Business of Trust and Safety with Noam Schwartz

ReckoningBy GarboSep 29, 2022