Hayley in Higher Ed | Professor at UCCS
By Dr. Hayley Blackburn
She currently teaches classes on professional and technical writing.
Hayley also hosts episodes of Inspired in Higher Ed, where she and Dr. Grant Clayton talk with a guest about the research and work that inspired their passions.
Hayley in Higher Ed | Professor at UCCSOct 10, 2021
Feedback and Revisions for the Recommendation Report
Transcript: Report Podcast.txt
Recommendation Report for Spring 24
This is the biggest project of the semester and may take 10-15 active hours over the project cycle. You must conduct research, analyze sources, and write ~3,000 words of content (about 10-20 single-spaced pages total).
Requirements List: Imagine you work for a think tank in your field (a collection of thought leaders and researchers tasked with solving problems). You are focused on comparing solutions to an issue with sustainability, equity, or economic impacts. You’ve found the leading TWO solutions and are researching the best option given the current technological, social, and economic climate.
You need to conduct primary (you generate data) and secondary research to directly compare the solutions on 3 standards (think effectiveness, costs, logistics, social perceptions, acceptability, etc.). You then write a formal recommendation report that details the results of your research, targeted toward decision-makers on the topic. You write a cover letter addressed to that stakeholder.
eBook Feedback and Evaluation
Hey associates. This podcast episode reviews the common pieces of feedback across the eBook and Tutorial project. I want you to listen while you review your work and the feedback I marked. Check if you are doing what I’m describing–both the creative and effective elements and the developing aspects needing revisions. I will walk through the project pages in order, starting with notes on the memo.
Technical Descriptions Overview: Spring 24
Follow along with all the assignment details in Canvas while listening to this episode. I talk through the timeline, milestones, requirements, and group project grading.
Project 1: How To eBook for Spring 24
Introduction (00:18), Milestone/Progress Assignments (01:27), Support Level Choices (02:40), Due Date and Revisions (03:55), Expectations (05:02), Requirements (08:15), Grading (13:20), Skills to Practice (15:35), Rubric Overview (18:15)
It is due Feb. 18 and is worth 15% of your grade. Review Canvas for written details, supporting materials, and the rubric for this assignment.
Recommendation Report Overview: 2090 Fall 2023
This episode is the audio version/explanation of the recommendation report assignment sheet for TCID 2090 in the Fall of 2023.
Your individual design challenge is to create a useful, useable, and enjoyable recommendation report about a sustainability, equity, economic, or technological issue (in a field of your choosing) and the existing solutions. You will need to conduct primary (you generate data) and secondary research to find if or which option is best positioned to solve the problem at hand.
Explanation of the Mini E-Book for TCID 2090
This episode offers and audio version of the user e-book instructions.
A user guide is a document or set of documents that provide specific instructions on how to use a product. It typically includes an overview of the product (remember from descriptions), step-by-step instructions for performing tasks, troubleshooting tips, and a reference section. User guides can be created for a variety of products, including equipment, software programs, and hardware devices.
Your design challenge is to create a useful, useable, equitable, and enjoyable manual (e-book) for students about a Microsoft 365 app to help them succeed. You will design a digital booklet with at (around) ten steps and visuals to walk them through a process. The e-book runs between 5 to 10 pages with the headings, visuals, tables, bullet points, and other design features included. This is not a hard page count, just an outcome of solving the writing & design challenge. Your e-book should be highly visual to practice showing users what to do.
Inspired in Higher Ed Teaser Trailer
🎙️Narration: Hayley Blackburn ❤️Guest: Hayley Blackburn 💡Inspiration: Louis Giannetti, Understanding Movies, Pearson (2018/2005): https://www.pearson.com/en-us/subject-catalog/p/understanding-movies/P200000002848/9780137554379 📓Clips Referenced: ✅To Kill a Mockingbird (1962): https://www.imdb.com/title/tt0056592/?ref_=ext_shr_lnk ✅ The Lord of the Rings Trilogy (2003): https://www.imdb.com/title/tt0167260/?ref_=ext_shr_lnk 🎶Intro/Outro Music: Genuine Authenticity-SBA, licensed from Storyblocks **************************************************************************** Welcome to Inspired in Higher Ed with Dr. Blackburn and Dr. Clayton. On this podcast, we talk with guests from the University of Colorado Colorado Springs faculty and researching-student body. We interview folks about their research, passions, and projects with an emphasis on what inspired or impacted their work the most. Everyone on campus has a story like this—a thing that sparked their curiosity and inspired them to move forward and change course. We're excited to share these stories with you and to learn more about the amazing work that's being done at UCCS. So join us and get Inspired in Higher Ed. And don't forget to subscribe to the podcast so you don't miss an episode.
How to Record and Share Your Lecture or Portfolio Content
Hey associates. This episode provides step by step instructions for creating and sharing podcast content from the Spotify for Podcasters site. You can use this guide to capture lecture content, project instructions, portfolio reflections and more. Providing podcast options for your materials speak to universal design and choice in student learning as another, easy to produce, medium for students and peers to engage. You can find written steps and a video to follow along:
Common Features of User Guides and Instructions for Technical Writing Students
This lecture covers the basic sections and considerations for instruction sets and user guides.
References Sway: https://sway.office.com/CEVaPzQsOkR1TRHt?ref=Link
Slide Deck: https://pitch.com/public/be2ed5de-f9b3-4a24-8eec-ae4094f6403b
Common Formal Reports for Business and Technical Writing Students
This lecture covers the basic sections and considerations for proposals, technical reports, and strategic documents.
References Sway: https://sway.office.com/7H8R2hHbv80FK3zN?ref=LinkSlide
Deck: https://pitch.com/public/215ac5bb-ab4b-4849-a854-8f261e04f3e4
Action Reports in the Workplace (Emails, Memos, Progress Reports, Incident Reports)
This lecture introduces several common workplace and technical documents that document situations and direct future actions.
Reference Sway: https://sway.office.com/ch4FsbxsKV6tZshO?ref=Link
Slide Deck: https://pitch.com/public/3221b8cb-e324-4a40-b172-2fe0849eb3e6
Basics of Document Design for Technical Writers
This lecture covers the basics of document design for beginner business and technical writers.
Slide Deck: https://pitch.com/public/639928e4-f821-44e8-a73f-f95ac33233ce
Reference Sway: https://sway.office.com/h8CXAuR4ySUJH7B4?ref=Link
Research and Thought Leadership
This episode offers an introduction to basic research concepts for technical and professional writers.
Basics of Structure and Editing
This episode covers the basics of structure and editing for success in my class.
2080 Hiring Packet
This episode explains the hiring packet project with a recommended roadmap and the grading explanation.
2080 Thought Leadership Proposal
This episode explains the project roadmap for the Thought Leadership Proposal for TCID 2080. See Canvas for the milestone details, inspiration, and grading rubrics.
2080 DEI Research Project
This episode explains the research project to investigate the history, outcomes, and value of dei-related workplace policies for 2080.
2090 Finals Portfolio
This episode explains the finals portfolio project for TCID 2090. Use Canvas to find more details, the templates, and the grading rubric.
2090 Recommendation Report Project
This episode explains the big picture for the recommendation report project. See Canvas for the milestone details, grading, and specific instructions.
2090 Instruction Set Project: Big Picture Overview
This podcast explains the big action of the instruction set project for TCID 2090 in Spring 2023. See Canvas for the specific milestone rfps (instructions) and grading rubrics.
Introduction and Concepts for TCID: Spring 2023
Your homework this week focuses on understanding the class goals, structure, and general context for professional communication. This episode overviews my general classroom policies, offers the foundations for technical communication and information design, and suggests 5 tips for writing this semester.
I want to be a collaborative work-leader who empowers you to grow. I value student self-efficacy—your belief in your abilities—and skill applicability in my classrooms, which is why I enjoy teaching strategic and technical communication. I also love creating courses that feel like a workplace (in a good way!). The assignments, activities, and grades reflect a combination of classroom best practices and my own experiences in content marketing, public relations, technical editing, professional development, and general office workplaces. I promise to help you feel confident sharing information for business and administrative contexts. I got you!
Research Proposal | 2080 Business and Admin Writing
Project Scenario:
You work for a research consultation firm (2080 Solutions) and need to cultivate new clients. Your supervisor asks you to create a research proposal to persuade a company of interest to pay for your research services.
User Guide Project- 2090
Associates in Technical Writing and Presentation will work in teams to create a user-guide for a technical task.
A Brief Introduction to Definitions, Descriptions, and Instructions for Technical Writers
For the Technical Writing and Presentation course: audio lecture about definitions, descriptions, and instructions to frame the week's readings and video materials.
DEI Workshop Team Project
Teams of 2080 Business Writing Students will research a DEI topic related to a business process and create a workshop to teach their classmates.
Document Revision Project
The 2090 Technical Writing associates will down and revise a poorly designed report.
Business Blog Analysis
The 2080 Associates will analyze a piece of thought leadership published in the recent year about an industry they are interested in pursuing.
Audience Usability Study | Assignment Explanation
2090: Teams of students will research the audience for several UCCS technical documents and assess the usability of the products.
Students who complete this activity will demonstrate their ability to create usable content by adopting rhetorical communication strategies. This project requires research techniques and a grasp of how different audiences interact with content. This assignment assesses nine (9) departmental learning outcomes.
1: Develop rhetorical communication strategies that enable end user to take action
2: Hone writing process strategies to enhance communication
4: Develop basic skills in communication tech and the effects
6: Demonstrate knowledge of best practices for specific rhetorical situations
7: Demonstrate empathy of diverse audiences
8: Demonstrate critical consideration of ethical issues in decision-making
9: Collaborate productively in group writing projects
10: Strategically use technology to collaborate productively
11: Research library and online sources
A conversation about cover letters
This episode is the recorded lecture from 4/25/2022 for Public Relations Techniques.
3 Golden Rules for better presentations
This episode is the recorded lecture from Wednesday April 27, 2022 for the Public Relations Techniques course.
Portfolios and Projects in PR
Recording of lecture from 4/22/2022
LinkedIn Tips and Tools
Recording of lecture on Wednesday 4/20/2022
Talking Examples of Bad PR
Recording of class on Friday 4/15/2022 with a discussion and brainstorming of how to handle different PR scenarios (from real examples).
Ethics and Leadership Part 2
Recording of the lecture from 4/13/2022 discussing some elements of ethics, creativity, and leading teams in PR.
Ethics and Leadership Part 1
The audio is much dimmer on this episode because I didn't have the regular mic set-up. I also needed to cut out segments with videos we watched, linked in the slides below.
Careers Part 3 | Common Interview Questions in PR, Communication, Marketing
A recording from lecture on Friday, April 8 where we workshop and consider common interview questions.
Career Prep Part 2
This episode is the recording of lecture from April 6, 2022. We review tips and strategies for writing resume entries.
Overview of the Career Demand and Skills in PR and Marketing
Recording from lecture on Monday 4/4/2022.
Basics of Data Storytelling
Recording from the Friday, April 1, 2022 lecture for Public Relations Techniques
Social Media and PR
Lecture from 3/9/2022 with very basics of social media and PR including types of audience, types of partners, and core aspects of voice.
Radio and Podcasts in PR
Provided an overview of podcast and radio in the PR toolbox
Introduction to Press Events
We review media training concepts and look at examples of press events.
Media Training for PR Clients | 2.18.22
This episode covers the lecture from Friday, Feb. 18 all about media training and how to prep a client for an interview.
Features of Video News | 2.14.2022
This episode covers the big features of video news and getting PR coverage.
Blogs and Newsletters | 2.9.2022
This episode covers pitching and using contributing articles, blogs, and newsletters in our Public Relations campaigns.
Pitching to the Press pt. 1 | 2/7/2022
We talked about the differences in our Marketing Family Tree and practiced writing pitches to the press. I recommend you follow along with the slides while you listen.
Beyond the Press Release | 1.31.22
The recording from Monday's lecture and activity with examples of PR at work in the world.
Walking through the steps of a press release | 1.28.2022
This episode walks through the steps of a press release. You can follow along with the slides.
Press Releases #2 | Why and Examples 1.26.2022
Lecture from Wednesday 1/26/2022. We discuss reasons for using a press release and look through examples from the community.