Most people know what it's like to wait in a doctor's office. It's one of the key drivers of patient dissatisfaction, but we've come to think of it as a necessary evil. Shelby Sanderford, founder and CEO of DOCPACE, believes sitting in a doctor's office is completely unnecessary. Listen as she describes how doctors may be able to eliminate waiting rooms altogether.
When Mohan Giridharadas looks at healthcare in the United States, he sees $2 trillion in total assets that are inefficiently managed. He also understands that asset utilization is more difficult to manage than any other industry. Working as a management consultant, he saw how other industries could use the principles of lean and the benefits of predictive analytics to solve complex asset utilization issues. He decided to apply the same principles to healthcare. Mohan talks with Don Seamons about his vision for automating and systematizing intelligent decision making in healthcare organizations in this episode of The Healthcare Solutions Project.
Not only is the Covid-19 vaccine is a historic achievement, its introduction may be the most fraught public health exercise in human history. Are health systems and agencies ready for the anticipation and emotion associated with who should receive the vaccine and when? Matt Dickson, general manager of communications solutions at Stericycle shares low-tech and high-tech best practices that will help vaccine providers ensure a safe and orderly Covid-19 vaccine rollout.
EHR systems have a reputation for user dissatisfaction. But after collecting more than 170,000 surveys from 240 health systems, Connor Bice of KLAS Research says that reputation is unfounded. In this episode, Connor, who is the director of operations for the KLAS Arch Collaborative, reviews some of his organization's findings and shares keys to EHR success.
Payers and consumers are demanding less expensive care with better outcomes. And in the wake of COVID-19, they're also demanding safer long-term care. Home health is gaining in popularity in this environment. And as technology advances and data sharing becomes easier, home health is becoming an integral part of the patient journey. Listen as Mary Henschel, PointClickCare's home care director of client success, discusses how home health is taking the lead in the provision of long-term care.
How does healthcare go from being a siloed system where data is jealously guarded to an ecosystem with the patient at the center? Cynthia Kilroy, president of CK Consulting, talks about how healthcare organizations and outside disruptors are breaking down boundaries and helping the health system work better for everyone.
Healthcare is becoming like the US retirement system, where consumers are given more and more responsibility for spending scarce funds. But healthcare consumers don't have the time or the interest to become healthcare experts. In this episode, Brian Colburn of Alegeus talks about how providing tools and guidance for spending healthcare dollars can help improve the lives of consumers.
One of healthcare's biggest issues is the rivalry that exists between payers and providers. But as the industry moves toward value-based care, these two major healthcare stakeholders have more in common clinically and financially. Joan Butters and Heather Bassett, MD of XSOLIS are leaders in utilizing artificial intelligence and predictive analytics to bring payers and providers together in the decisions they make about patients.
Value-based care is slowly taking over the care delivery and payment mechanisms in healthcare. But what's good in theory isn't always good in practice. Joy Rios, founder of Chirpy Bird Health IT Consulting, gives a boots-on-the-ground assessment of how physician practices can struggle to integrate value-based care regulations into their practices.
Healthcare has been siloed for decades, and we aren't helping it when we create siloed apps. David Franklin, founder and CEO of KnowRX, wants to change that by empowering patients with digital solutions that bust the silos and meet patients on their terms.
Every patient is different, as is every patient journey. But data can point to subtle similarities that unlock the door to patient engagement. When it comes to medication management, Omri Shor may have unlocked that door. Using artificial intelligence, patient reported data and behavioral data, MediSafe has found specific points where they can influence the patient journey in a very personal way.
Over the past few months, hospitals and health systems have made tremendous transformations. They've had no choice. Rather than make decisions by committee and consensus, they've been forced to be agile, innovative and creative. Pam Arlotto, President and CEO of Maestro Strategies, is encouraging healthcare leaders to maintain that agility using data tools that enable prediction as they continue to navigate through uncertainty.
Healthcare is in a schizophrenic position today, says value-based care expert and consultant Dominique Morgan. The newly titled VP and General Manager for Michigan of VillageMD has been working in and consulting about value-based care since before the coin was termed. While she has seen tremendous progress, she also sees that too many organizations are playing both sides of the volume-to-value divide. COVID-19 has forced us to learn some things about proactive care, but there's still a lot to learn.
Documenting care has become a big part of caring for patients. Not only does it provide the justification for reimbursement, it also provides the basis for quality care. Doctors need to know the whole patient story. In this episode, Jake Mathew, CEO of MBOS, talks about mentoring physicians to help them tell the patient story as well as help them keep patients from experiencing the fallout from claims denials.
Marcus Whitney, co-founder of JumpStart Foundry and co-founder and CEO of Health:Further, is raising his voice against what he sees as systemic racism in today's healthcare system. A self-taught entrepreneur and a consultant who helps healthcare companies navigate disruptive change, Marcus shares his perspective on what healthcare leaders should do to address inequities.
While most physicians love the practice of medicine, most of them also hate the administrative runaround. Getting credentialed to work in specific states and facilities can be incredibly difficult, especially for physicians who are temporary workers or who must be licensed in multiple states to work in telehealth. Jared S. Taylor, the co-founder and CEO of BlocHealth, discusses the pains of credentialing and what his company is doing to make the going easier for doctors.
Charles W. Sorenson, MD, President and CEO Emeritus of Intermountain Healthcare, considers innovation a requirement in healthcare and says the best leaders engender trust, encourage out-of-the-box thinking and have a disciplined approach to organization-wide learning. As a long-time leader of one of the country's most innovative healthcare systems, he shares his insights on how leaders can foster innovation.
As the United States starts to come out of the COVID-19 lockdown, the danger of coronavirus flare-ups increases. Julia Polk and Chase Spurlock, COO and CEO of Decode Health, discuss an early warning system they have developed to help states, counties and local governments pinpoint risk and take additional measures to mitigate the risk without shutting down entire economies.
Michael O'Neil, founder and CEO of GetWellNetwork, has been focused for two decades on helping people take an active role in their healthcare. In this episode, he talks about the art and science of patient engagement, and how patients and their family caregivers are an untapped transformative resource to drive lower cost and better outcomes.
Matt Hawkins, SVP of sales and strategy at Boston Software Systems, discusses the power of automation to create a digital workforce and save on administrative costs within revenue cycle, clinical and information technology.
Ken Bradberry, SVP and CTO for The HCI Group, has had a front seat to the healthcare IT evolution. From working as a data processor in the early 90s in a Michigan hospital to serving as the chief technology officer for a global healthcare IT organization, Ken shares a perspective on how technology has transformed healthcare and how that transformation will continue.
Cliff Cavanaugh, founder and chief technical officer of Healthjump, is working to smash data siloes and make interoperability and data liquidity a reality. Interoperability is what happens when different systems can communicate and share. Data liquidity is the next step, where data is usable by multiple systems.
Pam Arlotto, a past president of HIMSS and a healthcare consultant with nearly 40 years of experience, has a unique perspective on the healthcare industry's response to the COVID-19 crisis. While the industry has made great strides in improving performance, the pandemic is showing that our data are still too siloed. The silver lining is that the pandemic is showing that when we break down regulatory and cost barriers, we can apply a tech solution like telehealth to a very specific problem like quarantining COVID-19 patients.
Pam's latest book--"Orchestrating Value: Population Health in the Digital Age"--is available for listeners at a 20% discount. To get the discount, go to CRCPress.com and enter the promo code SOC20 at checkout. Shipping is free.
Kristen Valdes is succeeding where others have faltered in presenting healthcare consumers with a comprehensive roll-up of their health information. A venture that started as a response to nearly losing her daughter to a medical error has become a fully integrated tool that connects provider, insurer and wearable data to help consumers manage their own health and the health of their family members.
Ed Scott and his leadership team have made ElectrifAi a leading innovator in machine learning for healthcare. With a focus on solutions that make immediate impacts, ElectrifAi is improving revenue cycle, procurement, fraud detection and imaging. ElectrifAi's latest innovation uses machine learning to isolate lung structures to help diagnose and treat COVID-19.
Mit Desai, MD is a major driver of change to the way urgent and emergent surgery is provided in the United States. He is popularizing a surgicalist model among hospitals, a model that checks all the boxes for improving healthcare. It saves money and improves patient satisfaction by decreasing length of stay. It improves quality by hyper-specializing on general. And it increases clinical satisfaction by offering surgeons better work/life balance.
On March 5, 2020, the Health Information Management Systems Society cancelled HIMSS20 and sent shockwaves through the health industry. Hear from Stacy Goebel, social marketing director for StudioNorth, Ross Martin, President of 360 Degree Insights and Don Seamons how #virtualHIMSS20 went from an idea to reality.
Michael Fox is a technologist, an author and an expert in AI implementation. In this episode, he and Don Seamons talk about innovation, technology adoption and how practical AI is helping to solve pressing problems in healthcare.
A skilled innovator, strategist and social entrepreneur, Ted Chan has dedicated his career to creating user-friendly digital solutions, data science, and analytics to transform everyday challenges facing consumers. In this episode, Ted and Don Seamons talk about how technology is giving patients the tools they need to make informed decisions.
Sanket Shah is an evangelist for the power of data and analytics. He's a frequent contributor for health industry publications and he's testified before the United States Senate about how healthcare data can be used to combat the opioid epidemic. In this wide-ranging conversation, he shares his opinions on the role the federal government should play in data sharing, how the health industry is similar and dissimilar to industries like finance and retail in its approach to data, and what's he's looking for from innovators in the field.
Former Army helicopter pilot and current provider executive John Thresher talks with Don Seamons about how patients churn through the healthcare system to get relief from pain. The desire to relieve pain leads to a lot of waste in the $213 billion per year musculoskeletal industry. To lower costs, we need to focus on efficiency, quality, outcomes and care coordination to drive down unnecessary care, duplicative care, and low/no-value care.
Tom Rhoads, Founder and CEO of Spencer Health Solutions, was leading a successful pharma analytics company when an experience his father had in an emergency room changed the course of his career. Hear how that experience helped shape Spencer Health Solutions to help patients manage their medications and connect with their network of care providers, helping patients age with grace at home and contributing to better health, lower costs and better outcomes.
An interview with Chase Spurlock, PhD, founder and CEO of Decode Health. He founded Decode Health in 2019 and its predecessor company, IQuity, in 2015. Chase talks with Don Seamons about how machine learning solutions can use data to help patients by accelerating the time to diagnosis and finding the best treatments.
I'm Don Seamons, and I'm launching this podcast because the talk about healthcare is trending in the wrong direction. Everyone cares about health care, and everyone knows that our system is broken. There really is no magic wand we can wave to make everything better. But there are things we can do—and are doing—right now that will help us put a lid on costs, enhance quality of care, and make clinicians and patients happy. Those are the stories we will spotlight.