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Hitting a Higher Mark

Hitting a Higher Mark

By Aaron Billger
Learn how teams at Highmark, a leading health insurance provider, bring strategy to life. Hear from experts on transformations in the health industry like using artificial intelligence to detect fraud, supporting the well-being of communities by considering social determinants of health, expanding access through provider partnerships and leveraging analytics to understand trends among consumers. Hosted by Jeff Bernhard of Highmark. For more information, visit Highmark.com/podcast.
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Health - More Than Healthcare

Hitting a Higher Mark

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Actionable Analytics
This week, join host Jeff Bernhard and guests Lisa Schaffner and Jim Brown to discover how data and analytics are transforming our healthcare experience. Our experts use these powerful tools to understand current performance and anticipate future trends, creating a blended approach to providing appropriate, cost-effective care. Learn more about how analytics drive healthcare decisions on The Health Care Blog. Featuring: Lisa Schaffner, Vice President, Healthcare Analytics, Highmark Health and Jim Brown, Vice President, Enterprise Financial and Patient Analytics, Highmark Health The views and opinions expressed in this program are those of the participants and do not reflect the views or opinions of Highmark, its subsidiaries or affiliates. You should not use this information to diagnose or treat a health problem or disease without consulting with a qualified healthcare provider. Please consult your healthcare provider with any questions or concerns you may have regarding your condition. Highmark is a registered mark of Highmark Inc. © 2020 Highmark Inc., All Rights Reserved. Highmark Blue Cross Blue Shield serves the 29 counties of western Pennsylvania and 13 counties of northeastern Pennsylvania. Highmark Blue Shield serves the 21 counties of central Pennsylvania and also provides services in conjunction with a separate health plan in southeastern Pennsylvania. Highmark Blue Cross Blue Shield West Virginia serves the state of West Virginia plus Washington County. Highmark Blue Cross Blue Shield Delaware serves the state of Delaware. Each of these companies is an independent licensee of the Blue Cross Blue Shield Association. Blue Cross, Blue Shield and the Blue Cross and Blue Shield symbols are registered marks of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield companies.
12:12
October 30, 2020
Collaborative Care
The relationship between the healthcare payer and provider is critical to blending information to view a total health situation. Learn more about how we’re improving capacity to manage the quality and cost of healthcare through clinical and financial alignment. Featuring: Jerry Walsh, Vice President, Provider Contracting and Relations, Highmark and Mark Wendling, MD, Executive Director, Physician-Hospital Organization, Lehigh Valley Health Network The views and opinions expressed in this program are those of the participants and do not reflect the views or opinions of Highmark, its subsidiaries or affiliates. You should not use this information to diagnose or treat a health problem or disease without consulting with a qualified healthcare provider. Please consult your healthcare provider with any questions or concerns you may have regarding your condition. Highmark is a registered mark of Highmark Inc. © 2020 Highmark Inc., All Rights Reserved. Highmark Blue Cross Blue Shield serves the 29 counties of western Pennsylvania and 13 counties of northeastern Pennsylvania. Highmark Blue Shield serves the 21 counties of central Pennsylvania and also provides services in conjunction with a separate health plan in southeastern Pennsylvania. Highmark Blue Cross Blue Shield West Virginia serves the state of West Virginia plus Washington County. Highmark Blue Cross Blue Shield Delaware serves the state of Delaware. Each of these companies is an independent licensee of the Blue Cross Blue Shield Association. Blue Cross, Blue Shield and the Blue Cross and Blue Shield symbols are registered marks of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield companies.
09:43
October 6, 2020
COVID-19 Series: Testing 1, 2, 3
Testing for COVID-19 is essential to quickly identify, isolate, and treat infected patients. Host Jeff Bernhard is joined by Dr. Brian Parker, Chief Quality Learning Officer for Allegheny Health Network, to discuss the different types of tests, including the best time to get tested if you suspect you've been exposed to the virus. They also explore what it means to have COVID-19 antibodies and the likelihood of being reinfected. To learn more, visit the CDC testing website or ahn.org/coronavirus. If you suspect you have been exposed to the virus, please self-isolate and contact your primary care physician. Featuring: Brian Parker, MD, Chief Quality Learning Officer for Allegheny Health Network The views and opinions expressed in this program are those of the participants and do not reflect the views or opinions of Highmark, its subsidiaries or affiliates. You should not use this information to diagnose or treat a health problem or disease without consulting with a qualified healthcare provider. Please consult your healthcare provider with any questions or concerns you may have regarding your condition. Highmark is a registered mark of Highmark Inc. © 2020 Highmark Inc., All Rights Reserved. Highmark Blue Cross Blue Shield serves the 29 counties of western Pennsylvania and 13 counties of northeastern Pennsylvania. Highmark Blue Shield serves the 21 counties of central Pennsylvania and also provides services in conjunction with a separate health plan in southeastern Pennsylvania. Highmark Blue Cross Blue Shield West Virginia serves the state of West Virginia plus Washington County. Highmark Blue Cross Blue Shield Delaware serves the state of Delaware. Each of these companies is an independent licensee of the Blue Cross Blue Shield Association. Blue Cross, Blue Shield and the Blue Cross and Blue Shield symbols are registered marks of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield companies.
12:34
September 23, 2020
Getting Better Together
We all want the highest quality healthcare for ourselves and our families. Learn how we are shaping the future of quality reporting through collaboration with value-focused providers and industry experts. Read more at National Committee for Quality Assurance  and Agency for Healthcare Research and Quality. Featuring: Diane Gilworth, Former Senior Vice President, Clinical Services, Highmark Health and Sricharan Chalikonda, MD, Chief Medical Operations Officer, Allegheny Health Network The views and opinions expressed in this program are those of the participants and do not reflect the views or opinions of Highmark, its subsidiaries or affiliates. You should not use this information to diagnose or treat a health problem or disease without consulting with a qualified healthcare provider. Please consult your healthcare provider with any questions or concerns you may have regarding your condition. Highmark is a registered mark of Highmark Inc. © 2020 Highmark Inc., All Rights Reserved. Highmark Blue Cross Blue Shield serves the 29 counties of western Pennsylvania and 13 counties of northeastern Pennsylvania. Highmark Blue Shield serves the 21 counties of central Pennsylvania and also provides services in conjunction with a separate health plan in southeastern Pennsylvania. Highmark Blue Cross Blue Shield West Virginia serves the state of West Virginia plus Washington County. Highmark Blue Cross Blue Shield Delaware serves the state of Delaware. Each of these companies is an independent licensee of the Blue Cross Blue Shield Association. Blue Cross, Blue Shield and the Blue Cross and Blue Shield symbols are registered marks of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield companies.
11:14
September 15, 2020
COVID-19 Series: (Re)Open for Business
This is the second episode of Hitting a Higher Mark's three-part COVID-19 series. Over the next month, we will discuss various ways to stay safe during the coronavirus pandemic, the continuous impact it will have on our lives, and answer our listeners' burning questions.  As we adjust to the new normal during the COVID-19 pandemic, many businesses are eager to reopen to employees and customers. Host Jeff Bernhard is joined by Dr. Susan Manzi, chair of the Medicine Institute at Allegheny Health Network, to discuss how businesses can safely reopen while protecting their employees, customers, and community. For more information, please visit ahn.org/coronavirus. To watch Highmark's back to school webinar, click here.  Featuring: Susan Manzi, MD, Chair of the Medicine Institute at Allegheny Health Network The views and opinions expressed in this program are those of the participants and do not reflect the views or opinions of Highmark, its subsidiaries or affiliates. You should not use this information to diagnose or treat a health problem or disease without consulting with a qualified healthcare provider. Please consult your healthcare provider with any questions or concerns you may have regarding your condition. Highmark is a registered mark of Highmark Inc. © 2020 Highmark Inc., All Rights Reserved. Highmark Blue Cross Blue Shield serves the 29 counties of western Pennsylvania and 13 counties of northeastern Pennsylvania. Highmark Blue Shield serves the 21 counties of central Pennsylvania and also provides services in conjunction with a separate health plan in southeastern Pennsylvania. Highmark Blue Cross Blue Shield West Virginia serves the state of West Virginia plus Washington County. Highmark Blue Cross Blue Shield Delaware serves the state of Delaware. Each of these companies is an independent licensee of the Blue Cross Blue Shield Association. Blue Cross, Blue Shield and the Blue Cross and Blue Shield symbols are registered marks of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield companies.
14:48
September 8, 2020
COVID-19 Series: Mask Up
This is the first episode of Hitting a Higher Mark's COVID-19 series. Over the next month, we will discuss various ways to stay safe during the coronavirus pandemic, the continuous impact it will have on our lives, and answer our listeners' burning questions. Wearing a mask and social distancing are two of the simplest ways to protect yourself and others from contracting and spreading coronavirus. Host Jeff Bernhard is joined by Dr. Don Whiting, chief medical officer for Allegheny Health Network, to learn the facts around wearing a mask and social distancing. They also discuss the emergence and impact of a potential vaccine. To learn more, visit ahn.org/coronavirus. Featuring: Don Whiting, MD, Chief Medical Officer for Allegheny Health Network The views and opinions expressed in this program are those of the participants and do not reflect the views or opinions of Highmark, its subsidiaries or affiliates. You should not use this information to diagnose or treat a health problem or disease without consulting with a qualified healthcare provider. Please consult your healthcare provider with any questions or concerns you may have regarding your condition. Highmark is a registered mark of Highmark Inc. © 2020 Highmark Inc., All Rights Reserved. Highmark Blue Cross Blue Shield serves the 29 counties of western Pennsylvania and 13 counties of northeastern Pennsylvania. Highmark Blue Shield serves the 21 counties of central Pennsylvania and also provides services in conjunction with a separate health plan in southeastern Pennsylvania. Highmark Blue Cross Blue Shield West Virginia serves the state of West Virginia plus Washington County. Highmark Blue Cross Blue Shield Delaware serves the state of Delaware. Each of these companies is an independent licensee of the Blue Cross Blue Shield Association. Blue Cross, Blue Shield and the Blue Cross and Blue Shield symbols are registered marks of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue
09:38
August 28, 2020
Health - More Than Healthcare
Social determinants of health play a big part in our overall wellness. Access to healthcare, healthy food, and important life resources impact our health beyond the care at a doctor’s office. Learn more about how we’re supporting the health and well-being of communities by looking at its socio-economic factors such as safety, food security, and health literacy. Read more at highmark.auntbertha.com or find support by visiting findhelp.org. Featuring: Barbara Gray, Senior Vice President, Social Determinants of Health, Highmark Health and Erine Gray, Chief Executive Officer, Aunt Bertha The views and opinions expressed in this program are those of the participants and do not reflect the views or opinions of Highmark, its subsidiaries or affiliates. You should not use this information to diagnose or treat a health problem or disease without consulting with a qualified healthcare provider. Please consult your healthcare provider with any questions or concerns you may have regarding your condition. Highmark is a registered mark of Highmark Inc. © 2020 Highmark Inc., All Rights Reserved. Highmark Blue Cross Blue Shield serves the 29 counties of western Pennsylvania and 13 counties of northeastern Pennsylvania. Highmark Blue Shield serves the 21 counties of central Pennsylvania and also provides services in conjunction with a separate health plan in southeastern Pennsylvania. Highmark Blue Cross Blue Shield West Virginia serves the state of West Virginia plus Washington County. Highmark Blue Cross Blue Shield Delaware serves the state of Delaware. Each of these companies is an independent licensee of the Blue Cross Blue Shield Association. Blue Cross, Blue Shield and the Blue Cross and Blue Shield symbols are registered marks of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield companies.
11:15
August 10, 2020
AI vs. Fraud Schemes
How does AI detect billions in fraudulent medical spend? Learn how we use artificial intelligence to investigate fraud earlier and lower healthcare costs. Read more at FraudScope.com or the National Health Care Anti-Fraud Association. Featuring: Kurt Spear, Vice President, Financial Investigation and Provider Review, Highmark and Musheer Ahmed, Chief Executive Officer, FraudScope The views and opinions expressed in this program are those of the participants and do not reflect the views or opinions of Highmark, its subsidiaries or affiliates. You should not use this information to diagnose or treat a health problem or disease without consulting with a qualified healthcare provider. Please consult your healthcare provider with any questions or concerns you may have regarding your condition. Highmark is a registered mark of Highmark Inc. © 2020 Highmark Inc., All Rights Reserved. Highmark Blue Cross Blue Shield serves the 29 counties of western Pennsylvania and 13 counties of northeastern Pennsylvania. Highmark Blue Shield serves the 21 counties of central Pennsylvania and also provides services in conjunction with a separate health plan in southeastern Pennsylvania. Highmark Blue Cross Blue Shield West Virginia serves the state of West Virginia plus Washington County. Highmark Blue Cross Blue Shield Delaware serves the state of Delaware. Each of these companies is an independent licensee of the Blue Cross Blue Shield Association. Blue Cross, Blue Shield and the Blue Cross and Blue Shield symbols are registered marks of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield companies.
10:54
June 22, 2020
War on Opioids
Opioid Use Disorder effects millions of Americans each year. Our experts share how we are implementing ways to reduce the addiction rate in the regions we serve. Read more. Featuring: Charles DeShazer, MD, Chief Medical Officer, Highmark and Caesar DeLeo, MD, Vice President and Executive Medical Director, Strategic Initiatives, Highmark The views and opinions expressed in this program are those of the participants and do not reflect the views or opinions of Highmark, its subsidiaries or affiliates. You should not use this information to diagnose or treat a health problem or disease without consulting with a qualified healthcare provider. Please consult your healthcare provider with any questions or concerns you may have regarding your condition. Highmark is a registered mark of Highmark Inc. © 2020 Highmark Inc., All Rights Reserved. Highmark Blue Cross Blue Shield serves the 29 counties of western Pennsylvania and 13 counties of northeastern Pennsylvania. Highmark Blue Shield serves the 21 counties of central Pennsylvania and also provides services in conjunction with a separate health plan in southeastern Pennsylvania. Highmark Blue Cross Blue Shield West Virginia serves the state of West Virginia plus Washington County. Highmark Blue Cross Blue Shield Delaware serves the state of Delaware. Each of these companies is an independent licensee of the Blue Cross Blue Shield Association. Blue Cross, Blue Shield and the Blue Cross and Blue Shield symbols are registered marks of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield companies.
10:14
May 28, 2020