Skip to main content
Hear & Know

Hear & Know

By Hill and Knowlton

Welcome to Hear & Know, a podcast presented by Hill & Knowlton - the global strategic communications leader for transformation. Joined by some of the brightest minds in the industry, we unpack current events and shine a light on the issues facing businesses now and into the future across the spectrum of communications. Listen in to hear their stories and get in the know.
Available on
Apple Podcasts Logo
Google Podcasts Logo
Pocket Casts Logo
RadioPublic Logo
Spotify Logo
Currently playing episode

Spotlight: Disrupting The Status Quo With Nancy Lengthorn (WPP)

Hear & KnowNov 04, 2020

00:00
27:44
Dispatch: The Gift of Feedback with Briar Keen and Genelle Aldred

Dispatch: The Gift of Feedback with Briar Keen and Genelle Aldred

In the final episode of our International Women's Day mini-series, Briar Keen (Director of Communications Training, H&K) and Genelle Aldred (Senior Associate Director, H&K) reflect on the themes covered by their guests over the series and what creating space means for them.

Listen in as they discuss the importance of self-awareness, how feedback is 'food of the gods', and what is needed for a truly inclusive society.

Apr 10, 202428:20
Dispatch: Nurturing a Positive Network with Claire Holden (H&K) and Niken Wresniwiro (WPP)

Dispatch: Nurturing a Positive Network with Claire Holden (H&K) and Niken Wresniwiro (WPP)

In the third part of our International Women's Day mini-series, we are joined by Claire Holden (Chief Innovation Officer and MD of Sport, H&K) and Niken Wresniwiro (SVP of Global Communications, WPP).

Our guests discuss the responsibility of leaders to create inclusive teams, the necessity of using personal power to promote diversity, and the importance of nurturing a positive network of perspectives.

Hosted by former journalists Genelle Aldred (Senior Associate Director, H&K) and Briar Keen (Director of Communications Training, H&K), this thought-provoking series features compelling discussions on inclusion and the importance of creating spaces where everyone feels welcome and cared for.

Mar 27, 202430:16
Dispatch: The 'Gravitas' Myth with Tara Singh (H&K) and Laura Fleming (Hitachi Energy)

Dispatch: The 'Gravitas' Myth with Tara Singh (H&K) and Laura Fleming (Hitachi Energy)

In this second episode of our special mini-series inspired by International Women's Day, we are joined by Tara Singh (MD of Public Affairs, H&K) and Laura Fleming (Country Managing Director, Hitachi Energy).

Our guests touch on allyship in the workplace, the power of being cheeky, and the need for a mindset shift towards inclusivity - as well as deconstructing 'gravitas' as feedback.

Hosted by former journalists Genelle Aldred (Senior Associate Director, H&K) and Briar Keen (Director of Communications Training, H&K), this thought-provoking series features compelling discussions on inclusion and the importance of creating spaces where everyone feels welcome and cared for.

Mar 19, 202429:30
Dispatch: Inclusion, Mentorship and Parity with Eleanor Sullivan (H&K) and Anne Hayes (British Standards Institute)

Dispatch: Inclusion, Mentorship and Parity with Eleanor Sullivan (H&K) and Anne Hayes (British Standards Institute)

This is the first episode in a special mini-series inspired by International Women's Day. 

Hosted by former journalists Genelle Aldred (Senior Associate Director, H&K) and Briar Keen (Director of Communications Training, H&K), this thought-provoking series features compelling discussions on inclusion and the importance of creating spaces where everyone feels welcome and cared for.

Listen to personal stories from Eleanor Sullivan (Chief Strategy Officer, H&K) and Anne Hayes (Director of Sectors and Standards Development, Knowledge at the British Standards Institute), as they share their views on work and life.

Our guests touch on critical issues such as mentorship, the early exit of women from the workforce, and the need for organisational transformation. We also explore the concept of parity, stressing the importance of individual conversations and making time for people internally and externally.

Mar 08, 202428:07
Spotlight: The Future of Online Safety with Gabriela de Oliveira (Glitch) and Maeve Walsh (Carnegie UK Trust)

Spotlight: The Future of Online Safety with Gabriela de Oliveira (Glitch) and Maeve Walsh (Carnegie UK Trust)

With the Online Safety Bill currently going through Parliament in the UK, what should politicos watch out for? When will the Bill be passed? And how are changing societal expectations likely to shape how policymakers regulate the internet in the future?

H+K London's Tanya Joseph (MD, Corporate Affairs + Advisory) is joined by Casey Calista (Tech Policy Lead, H+K ), Gabriela de Oliveira (Head of Policy, Research and Campaigns, Glitch) and Maeve Walsh (Associate, Carnegie UK Trust - Tackling Online Harm Programme) to discuss the current discourse and emerging policy around online safety.

Apr 19, 202330:22
Spotlight: A Tumultuous Winter Ahead For Prime Minister Liz Truss

Spotlight: A Tumultuous Winter Ahead For Prime Minister Liz Truss

The long race is over. Liz Truss has been elected leader and will become the UK Prime Minister.

The leadership race pressed pause on some crucial Government decisions, not least further support measures to provide households with upcoming eye-watering energy bills. But the prospect of additional inflation-related cost-of-living pressure (potential civil unrest), an economic slowdown, widespread strike action, an NHS crisis and possible power shortages are all too real and the new Government will need to be out of blocks quickly to tackle them.

So what lies ahead for the new PM – and what policies has she promised to enact? H+K London's Sophia Franklin is joined by Tanya Joseph (MD, Corporate Affairs + Advisory) and James Drewer (MD, Corporate Affairs + Advisory) to discuss the tumultuous winter and immediate challenges facing Liz Truss.

Sep 05, 202224:34
Spotlight: A Long, Hot Summer for the Conservative Leadership Race

Spotlight: A Long, Hot Summer for the Conservative Leadership Race

After a large starting line-up, nine eliminations, several reallocations of support and, undoubtedly, some backroom deals – the Conservative leadership race is down to two.

Former finance minister Rishi Sunak and foreign secretary Liz Truss will battle it out this summer, while Parliament is in recess, and the Conservative Party membership will elect one of them as their leader - and thus, the next UK Prime Minister.

H+K London's Sophia Franklin is joined by Tanya Joseph (MD, Corporate Affairs + Advisory) and James Drewer (MD, Corporate Affairs + Advisory) to discuss the long, hot summer ahead for the UK and its political landscape.

Jul 22, 202221:40
Spotlight: The Queen's Speech: Resetting The Agenda with Ben Glaze (The Mirror)

Spotlight: The Queen's Speech: Resetting The Agenda with Ben Glaze (The Mirror)

Ben Glaze, The Mirror’s Deputy Political Editor, talks to H+K London’s Lee Whitehill about why the Queen’s Speech is such an important political moment. We discuss what bills to look out for and how Westminster lobby journalists cover the speech. This episode was recorded before the recent UK local election results.

May 09, 202225:11
Spotlight: ‘Irish unity in our times’ with David Blevins (Sky News) and Adam Payne (PoliticsHome)

Spotlight: ‘Irish unity in our times’ with David Blevins (Sky News) and Adam Payne (PoliticsHome)

Since the breakdown of power-sharing and devolution in early 2017, Northern Ireland has been in the limelight for all the wrong reasons. Whether it’s the breakdown of governance brought about by the renewable energy scheme scandal, Brexit and the implications of the NI Protocol, issues concerning legacy since ‘The Troubles’ or the changing of the guard in both Democratic Unionist Party and Sinn Féin leadership, Northern Irish politics has been through a tumultuous period in just five years never mind its long and complex history.

The growing success of nationalist party politics over subsequent years in both Scotland and the Republic of Ireland now looks to be heading toward Northern Ireland’s seat of power. The forthcoming Assembly Elections, set to take place in early May 2022, is being presented as the first time in Northern Ireland’s 101-year history that the electorate will return a nationalist party as the country’s largest political party with a Sinn Féin First Minister potentially nominated. 

To ask how we got here, what this means for the future prospect of Irish reunification, and the implications for the sacred bond of union between Great Britain and Northern Ireland, H+K London's Austyn Close is joined by David Blevins (Senior Ireland Correspondent for Sky)  and Adam Payne (Political Editor for PoliticsHome).

Apr 14, 202225:32
Spotlight: A Strengthened Europe? With Stephen Hammond MP

Spotlight: A Strengthened Europe? With Stephen Hammond MP

The tragic situation in Ukraine has prompted a unified response from the EU and a renewed commitment to NATO. As nations continue to offer aid, the UK has moved quickly to act as a prominent ally. But what are the implications for Britain's strategic relationship with Europe? Lee Whitehill, Senior Associate Director in H+K London's Corporate Affairs + Advisory practice, is joined by Stephen Hammond MP to look at the international situation and British Parliament's response.

Stephen has been the Conservative MP for Wimbledon since 2005 and has held a number of Ministerial positions under Cameron and May. He is the Deputy Chair of the Conservative European Forum.

Mar 29, 202221:26
Spotlight: Boris or Bust? With John Ashmore (CapX) and Sienna Rodgers (Labour List)
Feb 15, 202220:53
Spotlight: The G7 Summit and the Road to COP26 with Nick Mabey and Tom Burke (E3G)

Spotlight: The G7 Summit and the Road to COP26 with Nick Mabey and Tom Burke (E3G)

The G7 was one of the most significant events to use diplomatic efforts to align national efforts around a massive scaling up of climate action this year - and the first big test of the UK’s post-Brexit diplomatic clout. While several nations are making statements of intent with their climate action commitments - including the UK's enshrinement of a new target in law to reduce emissions by 78% by 2035 - what is actually agreed will be key in influencing the COP26 agenda.

Solutions to vaccine roll-out, economic recovery and climate change must all be brought together if there is to be a successful COP26 in November - but was there enough progress made?

To assess the G7 Summit's effectiveness, H+K London's MD of Better Impact, Chris Pratt, is joined by two COP veterans from the global climate change thinktank E3G: Tom Burke (Chairman & Co-Founder) and Nick Mabey (Chief Executive & Founder Director).

Jul 22, 202134:03
H+K Live: Is big data the key to unlocking busy streets and pavements in a post-lockdown era?

H+K Live: Is big data the key to unlocking busy streets and pavements in a post-lockdown era?

As city-goers shift off public transport and onto new means of mobility, how are we going to keep our streets moving? Big data will play a huge role in helping city officials better understand what is happening in real-time. But what part do those users need to play to ensure we have harmonious streets?

In a recent virtual roundtable, we welcomed leading figures in the mobility space to discuss what brands can do to capitalise on the changes happening on our pavement and how cities can best work with innovators to thrive.

Moderated by tech journalist and broadcaster, David McClelland, and featuring senior leaders from TfL, Tortoise, EAV, What3Words, Vivacity Labs, Street Light Data and AppyParking.

Jul 14, 202101:08:44
Spotlight: Delivering For The Future with Sarah Taylor-Jones (Hermes), Tom Thompson (Ford of Europe) and David McClelland (Tech Journalist + Broadcaster)

Spotlight: Delivering For The Future with Sarah Taylor-Jones (Hermes), Tom Thompson (Ford of Europe) and David McClelland (Tech Journalist + Broadcaster)

Home deliveries grew exponentially through the pandemic with consumer demand at an all-time high. While consumers and businesses alike have all become used to the click and deliver world, there will be a knock-on effect to our cities now and in the future.

Solutions are being put in place to help mitigate some of the problems that arise from such growth and brands are innovating to lead the way forward - but what will a post-lockdown era look like? Director of Mobility in H+K London, Chris Seymour, has assembled a panel of industry experts to get a glimpse into the future:

  • Sarah Taylor-Jones – Head of Marketing for Hermes
  • Tom Thompson –  Ford of Europe Last-Mile Delivery lead
  • David McClelland – Tech writer and broadcast journalist
Jul 01, 202127:19
Spotlight: New Rules for the Internet with Damien Geradin (Geradin Partners, Tilburg University)

Spotlight: New Rules for the Internet with Damien Geradin (Geradin Partners, Tilburg University)

Shortly before the Christmas break, the European Union launched its most all-encompassing set of new draft laws governing the Internet.

In this Spotlight episode direct from Brussels, Emma Pike talks to EU competition lawyer, Damien Geradin, and H+K Strategies Brussels Chairman, Thomas Tindemans, about the potential impact of the EU’s Digital Markets Act for online businesses - and the next steps for this important draft legislation as it begins its journey through the EU institutions.

Tune in to find out more.

Dec 24, 202027:08
Spotlight: Communications and the Circular Economy with Francesca Brkic (The Body Shop, Ellen MacArthur Foundation)

Spotlight: Communications and the Circular Economy with Francesca Brkic (The Body Shop, Ellen MacArthur Foundation)

In the memorable words of businessman Stephen Covey, “You can’t talk your way out of things you have behaved your way into.” As consumer expectations shift and sustainability become a greater priority for consumers and investors, it is increasingly important for organisations to be transparent about their operations and to show leadership in transforming their business' impact - or risk mounting communications issues. This is particularly true for those navigating complex supply chains in a time of increased environmental scrutiny.

The circular economy is an important but often misunderstood concept for improving resource efficiency while also challenging the creation of new business models and responses to customer needs. To explore the model and its implications for brands, Chris Pratt, our Managing Director of Better Impact, is joined by Francesca Brkic, circular economy and sustainability expert with previous roles at The Body Shop and the Ellen MacArthur Foundation. Drawing on her experience of the beauty, food and fashion categories, she will provide examples to inspire others looking to tackle complex business models and incorporate the principles of the circular economy in their organisation.

Dec 10, 202030:42
Dispatch: Should Robots Own Rights? Part 3
Nov 20, 202024:32
Dispatch: Should Robots Own Rights? Part 2

Dispatch: Should Robots Own Rights? Part 2

Artificial intelligence is revolutionising how we create and invent things - yet the intellectual property (IP) legal framework grants rights only in the output of humans, not machines. In this Dispatch series, direct from Brussels, we talk to experts from creative industries, academia, law and policy about whether this matters - and whether it might be time for an update to IP law.

In this second episode, we talk about AI & patents with our guest Ryan Abbot, Professor of Law and Health Sciences at the University of Surrey and author of a book ’The Reasonable Robot - Artificial Intelligence and the Law’. Last year he filed a series of patent applications across the world that named an AI system called Dabus as the inventor. Tune in to find out more.

Nov 16, 202014:36
Spotlight: Disrupting The Status Quo With Nancy Lengthorn (WPP)

Spotlight: Disrupting The Status Quo With Nancy Lengthorn (WPP)

Recent public attention to the current wave of the civil rights movement has meant that the conversation is moving towards establishing equity for all and a better collective understanding of the system of oppression. We have long moved past seeing issues of inequality as just being a ‘diversity’ issue. As employees and consumers expect more from brands, how can we push the discussion towards interrogating who owns the table rather than simply offering seats at it?

For this episode, Tanya Joseph (H+K UK, MD of Specialist Services) is joined by WPP's Head of Inclusion & Belonging, Nancy Lengthorn, for a frank discussion on the importance of getting uncomfortable and how leaders and communicators can create meaningful change to disrupt the status quo.

Nov 04, 202027:44
Dispatch: Should Robots Own Rights? Part I

Dispatch: Should Robots Own Rights? Part I

Artificial intelligence is revolutionising how we create and invent things - yet the intellectual property (IP) legal framework grants rights only in the output of humans, not machines. In this Dispatch series, direct from Brussels, we talk to experts from creative industries, academia, law and policy about whether this matters - and whether it might be time for an update to IP law.

Oct 30, 202027:46
Spotlight: Growth In A Time Of Disruption with Danny Rogers (PR Week)

Spotlight: Growth In A Time Of Disruption with Danny Rogers (PR Week)

The pandemic has affected the industry in ways that are yet to be fully revealed. What is clear, however, is that tough times are still ahead. As communications practitioners face unparalleled pressure to demonstrate the value of PR, how can agencies keep front of mind - and how will the wider industry adapt for the future? Join H+K UK CEO, Simon Whitehead, for a discussion on why PR matters more than ever with PR Week's UK & EMEA Editor-in-Chief, Danny Rogers.

Oct 14, 202027:43