Hotelier Excellence™

Right now, hoteliers are frustrated as hell that their revenue, business and income (for those employed in the industry) has crashed

It's only natural that they are all feeling unsure and anxious on how things will play out...and moreover having to operate not just their hotels but themselves in 'problem state' or 'at effect' of the pandemic.

If we do nothing, then there's the risk that there will be no business, or income for anyone!

At times like this, every business as well as individual needs to develop or create the ability in themselves to be and remain 'at cause' or in a 'solution mindset'.

This helps find a way or even make a way to continue progressing, even if it's a step at a time.

In our trainings, we focus heavily on 'Creating a Solution Mindset' - and as my contribution to my industry and to this community, I would like to share a free workbook that is a quick win and handy tool to use when faced with a 'problem'

I hope you will find it useful and that it will make the difference you are looking for.

Tennis is THE only sport in the world, where 1 individual is in a contest with another to win the coveted prize / match. 

In team sports, you have your team to support and share the responsibility and tasks . But in tennis, it's the player has to rely entirely on  himself/herself to achieve what they wish to.

Unlike other individual sports like boxing, wrestling, martial arts which are also 1-2-1s, in tennis, the competitor isn't allowed to be coached between sets or points. 

Once a match begins, it's entirely up to the player's skill to achieve the winning result.  And where the skills are matched, it's the one with the winning mindset who takes the price (and the runner up gets half of the prize money)...Such is a difference between winning, and not winning.

Hey everyone.

So a lot of you came back to me asking for more information on us...who we are, how we came into being etc.

A lot of you know us already through the past many years of association. And some of you may not.

🗣 Feedback is very essential when it comes to sustaining Excellence. 💎

Hotel managers rely on great feedback from guests to measure of success. ✅

Hotel teams rely on great feedback from their managers for motivation.👏

Individuals rely on feedback from peers for support and carrying on. 🤝

However giving, receiving AND handling Feedback requires a different level of Awareness. 🤔

Unfortunately, these are not skills we are born with and need to develop them.

We cannot wait to build years of experience for them to build naturally..but instead can develop them if we know HOW. ⁉️

Would you like to learn the MOST EFFECTIVE method to Give, Receive and Handle Feedback your Hotel team / yourself?

Self-confidence is vital in our jobs as Hoteliers; yet many of us struggle in various situations and can be negatively impacted.

Unfortunately, these are not skills we are born with and need to develop the ability to retain our self confidence.

We cannot wait to have years of experience for this to build naturally...but instead can develop it if we know HOW.

I will share with you 3 tips to understanding the triggers and recovering quickly from them.