Michael Voss and Jennifer Rock write books about the corporate workplace. Not management books, but a darkly funny and all too recognisable novel about universal truths, from the agonies of working under a bad boss to the joy of finding free food in the break room.
Their latest, 'Operation Clusterpuck', is newly available. We read it and wanted to hear more, in this podcast episode. So... did this stuff really happen to them? And why did they exchange their corporate jobs for making an impact by writing books, and co-founding their own communications agency?
They get personal about their own stories, and inspiring about their views on transparent and honest internal communications.
Referenced in this episode:
A great taste of the Rock/Voss sense of humour, and choice of topic (video) https://www.rockandvossbooks.com/miscmayhem
Where to order ‘Operation Clusterpuck’ and ‘B.S. Incorporated’: https://www.rockandvossbooks.com/
So Millennials, we’ve been talking about you.
When you’re asking, ‘Why do you tolerate low performance?’ We agree that when poor performers go unmanaged, and managers lack the ability to address their impact, that spreads like a virus..
When you say, ‘ROI is not enough for me, I want a job with purpose,’ we see that the hierarchy of what you find important has shifted from previous generations. And the outspokenness.
We see that you do care, and you’re willing to walk away because of it. Because these things matter. And in this day and age, organisations are just not going to get away with it anymore – and they shouldn’t.
So thank you, Millennials.
You and the other new generations in the workplace are not enabling poorly performing employers anymore. And the things they've previously been using as band-aids. The fruit baskets and the foosball tables.
Do understand that it is a hard transformation for organisations to undergo – although so worth it. What we look forward to is that you bring that passion and outspokenness to more places, to the organisations that haven’t put on the shiny purpose marketing beacons yet. We’re happy to have you join in.
There’s a growing expectation and need of real authenticity. For people to be able to show up as individuals. As humans. Because people matter.
Referenced in this episode and interesting further info:
Why Millennials Keep Dumping You: An Open Letter to Management https://www.linkedin.com/pulse/why-millennials-keep-dumping-you-open-letter-lisa-earle-mcleod/
Ania Sullivan: From the Cube of a Millennial https://bwli.com/ania-sullivan-cube-millennial/
Everybody Matters Podcast: Millennials and Leadership https://bwli.com/everybody-matters-podcast-millennials-leadership/
How can an organization recruit the right people for the right position? And what are some of the things that get in the way?
Is there a role for Artificial Intelligence (AI) to play in recruitment?
This week we ponder all this and more on the topic of recruitment…together with something a little different: Lisa is sick, Shea’s microphone is a little off and Marjolijn, well she’s doing well - thank goodness!
Tune in and find out how you can improve your recruitment process and experience today!
Link to the Heineken Candidate Experience: https://youtu.be/Aq6y3RO12UQ
Want to improve your work experience and company culture? There’s a brand new book that writes about the best things that anyone can do, in any job, to work on improving your workdays. In this episode, we get to find out how the author, Bruce Daisley (who is VP of Twitter EMEA as well), found this out and why it works so well.
Turns out it is no wonder we’re increasingly feeling stuck, our neverending work days filled with meetings and emails and open plan offices. What Bruce discovered is that actually most of the stuff we do at work is actually against all of the research, all of the evidence. And the best part is, he also found practical, real things you can do to make changes in your work environment. From the bottom-up. And wait for it... starting with how to find time and energy to actually do this.
To rediscover the joy of work.
Have a listen and join in, it'll be worth it.
The Joy of Work by Bruce Daisley https://www.amazon.com/Joy-Work-Ways-Culture-Again-ebook/dp/B07D1GX76Z
Plezier in je werk (Dutch edition) door Bruce Daisley https://www.managementboek.nl/boek/9789024585137/plezier-in-je-werk-bruce-daisley
Eat Sleep Work Repeat, podcast with Bruce Daisley and guest Zeynep Ton https://eatsleepworkrepeat.fm/the-good-jobs-strategy/
We spoke with People Scientist, Jessica Brook from CultureAmp! She gave us her insights and expertise on when measuring engagement works and when it doesn't. Listen to our lively conversation as we discuss how companies can move the needle forward with their employees. What are the higher drives for employee engagement? And what the heck is Collective Intelligence? And soooo much more!
What are the cornerstones of successful job interviews – for both sides of the table? We read an article on what 7 CEOs notice the most in job interviews, and add our own insights in this new podcast episode.
About the journey between how you go into and come out of an interview. Bringing your whole self to the table. How to prevent falling for windbags. The importance of how people talk about you when you leave the room.
And about the one question that everybody who has ever read anything about preparing for an interview secretly loathes – plus how to deal with it.
'7 CEOs on What They Notice the Most on Job Interviews' https://thriveglobal.com/stories/what-ceos-notice-most-during-job-interviews/
The word on the street is that HR has a terrible reputation. How do we get out of that situation? We talked about this topic earlier and found there’s a deeper conversation to be had here.
We investigate how HR professionals can show others that what they’re bringing to the table has real value – essential to running a business.
It is up to HR to step up and lead this shift, by upping their skill set.
To a different way of working. Because life has changed. The business landscape has changed. Dramatically.
There is a whole new field to explore. What makes people work, what helps them thrive? Because that’s the win-win situation for businesses and employees.
HR unlocks the people potential.
Look us up on Facebook and tell us what's on your mind: thoughts, ideas, questions or topics? We'd love to hear from you. https://www.facebook.com/hrmattersamsterdam/
'HR Is Not Your Friend. Here’s Why' (Fortune)
'HR has lost the trust of employees. Here's who has it now' (TechCrunch)
Daniel H. Pink's book To Sell is Human: The Surprising Truth About Moving Others
Join our conversation with Max Hunter, Chief Joy Officer and champion for Monday mornings. We had a great chat with Max about the importance of having joy at work and how companies can improve work culture. Max also shared his journey to Chief Joy Officer and how he convinces CEOs that happiness at work is good for the bottom line.
The Chief Joy Officer and the Eastern Princess - Max Hunter's talk at the 2018 HR Congress in Brussels https://youtu.be/qXjjZhCU_jA
What the hell does a Chief Joy Officer actually do? https://www.linkedin.com/pulse/what-hell-does-chief-joy-officer-actually-do-max-hunter/
In this episode we explore the paradox of the role HR plays in many businesses and what the role of HR should or could even be. Is HR Dead?
In our VUCA world what is the role of HR? What should a line manager be doing and should HR be doing? Is HR here for the employees or the business?
Tune in, listen, and we’d love to hear from you! What do you think? Are HR the administrators, the policy makers, the place to build and grow talent, the place to empower people, or something else?
Yes, you read that right....we have entered season 2. (Exciting!!!)
Join us as we continue to delve into business topics that involve Human Resources. In this episode, we discuss what we think future HR professionals need in their training. Marjolijn Vlug brought us this topic after giving her friend advice on a new HR curriculum. Naturally, Lisa Dempsey and Shea Harty wanted to share their opinion as well. We share our views on what skills are needed to navigate human connections in an employment situation? As well as, what is the role of HR professionals when the world is moving more toward machine learning and data science?
Give us your feedback! What do YOU think needs to be added to Human Resources training?
And if you like this podcast, and we think you will, then share it!
Sharing is Caring!
And follow us on our Facebook: HR Matters!!! We want to know what you think!!
This episode is about bringing diversity into the workplace. Or is it really diversity that we need? We talk about the value and benefits of consciously working at inviting, and welcoming, any viewpoint and voice to the table that is different from the standard perspective. But how, and why, do you do that? When the context you are in is different from the examples you've seen? And when it’s plain uncomfortable? Because you miss out on so much when you don’t. Referenced: Namely Releases First Workplace Diversity Report 2018, Uncovering Inequalities in the Modern Workplace and Empowering HR to Make a Difference https://www.prnewswire.com/news-releases/namely-releases-first-workplace-diversity-report-2018-uncovering-inequalities-in-the-modern-workplace-and-empowering-hr-to-make-a-difference-300668428.html Women still hold tiny minority of senior roles in financial services https://www.theguardian.com/society/2018/sep/03/women-tiny-minority-financial-services-firm-partners
Looking towards the end of the year, in this episode we talk about navigating the mad dash of the fourth quarter. When you're surfing that tidal wave of all of the stuff that needs to be done, how do you also get clear and intentional about what you want next year to look like? And how can you find allies and budget for what you really want and need? Listen in, choose ways to get proactive and join us in saying: it's going to be a good year ahead.
Partially recorded in a cafe (a bit of background noise only at the start), this episode has us slowing down after a conference-heavy couple of weeks. We reflect on the news about the big walkout at Google on November 1st. Not everything about Google turns out to be aspirational for others: in a self-organized protest, 20.000 of their employees across the globe requested more transparency and an end to harassment and inequality. A grassroots protest to Google's global company culture. Which insights does this bring for our own workplaces and, even, for how we individually behave at work?
"We’re the Organizers of the Google Walkout. Here Are Our Demands" https://www.thecut.com/2018/11/google-walkout-organizers-explain-demands.html
Preceding NYTimes article https://www.nytimes.com/2018/10/25/technology/google-sexual-harassment-andy-rubin.html
New York Times follow-up report on the walkout https://www.nytimes.com/2018/11/06/business/google-employee-walkout-labor.html
Employee Experience, a Dutch book mentioned in the podcast https://www.managementboek.nl/boek/9789462155367/employee-experience-heleen-mes
Recorded on October 11, 2018, this episode’s topic was suggested to us by a listener: Dumb Rules That Make Your Best People Want to Quit. This really resonated with us. People get frustrated with certain types of rules set by HR and managers and those rules become counter-productive. We talk about alternative approaches, a shift in mindset, and how to bring about change. What are some of the dumb rules you’ve seen? And what are the tips and tricks you’ve encountered to change them? Share your stories and ideas with us, we’d love to hear from you. https://www.facebook.com/hrmattersamsterdam/ The article, a Medium Feature Story: https://medium.com/s/story/10-dumb-rules-that-make-your-best-people-want-to-quit-8491b446dde5 Also mentioned in the recording: Google’s toothbrush test https://dealbook.nytimes.com/2014/08/17/in-silicon-valley-mergers-must-meet-the-toothbrush-test/ Manoush Zomorodi’s 2017 TedTalk: ‘How boredom can lead to your most brilliant ideas’ https://www.ted.com/talks/manoush_zomorodi_how_boredom_can_lead_to_your_most_brilliant_ideas Lisette Sutherland’s book ‘Work Together Anywhere: A Handbook on Working Remotely — Successfully — for Individuals, Teams, and Managers’ https://www.collaborationsuperpowers.com/book/
In this episode recorded on 11 September 2018, we explore an interview with Elon Musk, which was followed up by an open letter from Arianna Huffington. We discuss if working 120+ hours a week, followed by days and nights in the office without taking a break to go home is brilliance/burnout, or hero/anti-hero behavior. How does this translate to you and your organization?
The New York Times source article: https://www.nytimes.com/2018/08/16/business/elon-musk-interview-tesla.html
Arianna Huffington's letter: https://www.thriveglobal.com/stories/40343-open-letter-elon-musk
We'd love to hear your insights, questions and feedback in the comments here: https://www.facebook.com/hrmattersamsterdam/posts/342105663003597
Footnote: Since the recording of this podcast, Elon Musk has stepped down as chairman of the board of Tesla but is still fulfilling the role of CEO.