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HR Solutions for Big and Small Organizations 
with Cynthia Elstien, Lesa Hammond, and Bill Heffernan

HR Solutions for Big and Small Organizations with Cynthia Elstien, Lesa Hammond, and Bill Heffernan

By HR Solutions for Big & Small Organizations

Meet the experts. We bring years of combined HR, Payroll, Benefits and Clinical Therapy experience and discuss topics relevant to today's businesses. Lesa Hammond, CEO AttachéWorks, Provides software for small businesses, nonprofits, and co-operative organizations. lesa@attacheworks.com Cynthia Ferrara Elstien, Founder of People by CFE, has years of practical HR experience and consulting in the various industries. cindi@peoplebycfe.com William Heffernan, Founder Screensafe, Licensed Clinical Professional Counselor (LCPC) & Certified EAP Professional (CEAP) bheffernan@screensafeinc.com
Currently playing episode

Episode 15 - Dealing with Difficult People

HR Solutions for Big and Small Organizations with Cynthia Elstien, Lesa Hammond, and Bill HeffernanApr 09, 2024

00:00
33:46
Episode 15 - Dealing with Difficult People

Episode 15 - Dealing with Difficult People

In this episode we discuss difficult personalities and behaviors in the workplace. Listen to our insights as we share some ideas of how do deal with the gossip, the negative person, the drama pappa /mamma, the catastrophizer, and more.

Apr 09, 202433:46
Episode 14 - Religious Holidays

Episode 14 - Religious Holidays

In this episode we discuss religious holidays and business. Do you recognize them and if so, which ones and how?

Recorded Feb. 28, 2024



Mar 12, 202430:12
Episode 13: Wellness Programs for Big and Small Organizations

Episode 13: Wellness Programs for Big and Small Organizations

Promoting wellness in your organization. In this episode we discuss what it takes to create a wellness program, the benefits of having one, and some resources for starting your own.

Feb 19, 202427:57
Episode 12: Mentoring: Types, Benefits, and More

Episode 12: Mentoring: Types, Benefits, and More

In this episode we explore the various types of mentoring, the value of a great mentor, and when mentoring is effective.

Feb 16, 202429:15
Episode 11 - Emergency Planning for Work and Home

Episode 11 - Emergency Planning for Work and Home

Planning for emergencies is an important part of your business planning. Tornadoes, earthquakes, floods or fire, any natural or human caused disaster could put an end to your business if you are not fully prepared. In this episode, we discuss how to prepare for an emergency and resources you can access.

Dec 14, 202327:07
Episode 10 - HR: A Strategic Business Partner

Episode 10 - HR: A Strategic Business Partner

In this podcast we explore HR as a strategic business partner and what keeps organizations from utilizing HR in that way.

Jul 20, 202326:49
Episode 9 - Layoffs Are Not Easy

Episode 9 - Layoffs Are Not Easy

Layoff are never easy. They aren't easy for the employees being laid off. They aren't easy for the employees who remain. And they aren't easy for the managers and HR who are doing the layoffs. We will discuss some of the things HR professionals want to make sure they do or advise be done when layoffs are imminent.

Mar 22, 202331:34
Episode 8 - About Performance Reviews

Episode 8 - About Performance Reviews

Performance Reviews...the thing everyone loves to hate.
We are discussing what makes a good and bad performance review.

Feb 14, 202337:34
Episode 7 - 2023 Predictions

Episode 7 - 2023 Predictions

We are talking about our Predictions for 2023. Topics include:

  • Apprenticeships & On-the-Job Training
  • Benefits changes and options
  • Changes in marijuana laws and access
  • Gig workers and working from home
  • Workers' Compensation 
  • New organizational structures companies 
  • Engaging employees
  • The recession and relays in retirement

Plus we touch on DEI, the economy in general, layoffs and more.

Jan 26, 202334:36
Episode 6 - How to help when you suspect someone is contemplating suicide
Jan 05, 202330:37
Episode 5 - Onboarding New Employees

Episode 5 - Onboarding New Employees

In this episode we talk about the difference between Hiring, Onboarding, and Orientation.

What are the essentials to a great onboarding process and what are the nice to haves?

Dec 27, 202231:23
Episode 4 - Performance Improvement Programs

Episode 4 - Performance Improvement Programs

In this episode we talk about performance improvement programs:

  • What is a performance improvement program
  • When to give a performance improvement program
  • How to give a performance improvement program
  • What to do while talking to the employee about their performance

...and more

Sep 27, 202229:32
Episode 3 - Sexual Harassment Prevention Training - What's new in Chicago

Episode 3 - Sexual Harassment Prevention Training - What's new in Chicago

The city of Chicago instituted sexual harassment prevention training. In this podcast, Cindi Elstien, Bill Heffernan, and Lesa Hammond discuss the nuances of harassment prevention, by-stander training, retaliation, hostile work environment and other related topics.

Your Hosts:

Cynthia Ferrara Elstien
Cynthia is the founder of
People by CFE, a trusted Human Resource Professional & Consultant with many years of practical HR experience and consulting work in the insurance brokerage field. Licensed in Property & Casualty and Life & Health Insurance.
Contact: Cindi@PeoplebyCFE.com

Lesa Hammond, Ph.D.
Lesa is the Co-founder and CEO Attaché. She has been CHRO at three universities and has worked in and consulted with many businesses, nonprofits, and co-operative organizations on HR, Leadership and  Organizational Development.
Contact: Lesa@Attacheworks.com

Bill Heffernan
William Heffernan, Founder of Screensafe, a licensed clinical professional counselor (LCPC), and a Certified Employee Assistance Professional (CEAP), in addition to specializing in Drug-Free Workplace Programs for employers.
Contact: BHeffernan@screensafeinc.com

TAGS: Sexual Harassment, Harassment, Bystander Training, Retaliation, Hostile Work Environment.


Jul 01, 202231:33
Episode 2 - Hybrid Workforce: The future of work requires leaders to embrace flexibility

Episode 2 - Hybrid Workforce: The future of work requires leaders to embrace flexibility

This post-pandemic work environment demands radical flexibility applied to work policies, new work patterns and an office design focused on enhancing the employee’s experience. Executive leaders endorse the future by implementing a flexible work model that meets evolving employer and employee needs.

Apr 25, 202231:29
Episode 1 - Maximizing Your Employee Assistance Program for Big and Small Organizations

Episode 1 - Maximizing Your Employee Assistance Program for Big and Small Organizations

In this episode, we discuss what an EAP benefit is for employees within an organization. We talk through program promotion, confidentiality, critical incidence response, management referral,  and utilization reporting of an EAP program. We give real examples of how to maximize the value of this program ------especially during the COVID pandemic!

Dec 12, 202132:31