With hosts Natalie Crandall and Valeria Sosa, Innovate on Demand is a podcast series centralized around the theme of Innovation – the good and the bad. In line with the Canada School of Public Service’s mandate for learning, this podcast will allow public servants, passionate about innovation, to learn and share “on demand” and their convenience. Produced by Todd Lyons on behalf of the Canada School of Public Service. An accessible version of this podcast can be found on the Canada School of Public Service’s external facing website.
Christiana Cavazzoni, Associate Assistant Deputy Minister and Deputy Chief Information Officer from the Department of National Defence, reflects on her ten year career in the public service, and how innovation has evolved.
In today's day and age, organizations must make experimentation an integral part of business to keep pace with market leaders. But if it's so vital, why aren't more organizations taking this approach? Nurturing curiosity, empowering every employee to spearhead change, and embracing failure can seem risky and inefficient.
Have you ever had an idea that has the potential to innovate the public service, and wished you had a peer group to act as a sounding board in developing and presenting it? On this episode, Tracey Snow, Acting Manager with the Canada Revenue Agency, talks about her experience with this.
In the digital sphere, the public service has come a long way in facilitating internal collaboration and adopting best practices from other governments and organizations. What skills and knowledge should we strive to increase, because as we discussed on a previous episode, what got us here isn't going to get us to the next level.
In an ideal organization, innovation can grow from the grassroots. Any person, at any level of the hierarchy, has the potential to shape the future – if their idea has potential. But is there room for meritocracy in a hierarchy?
Some of the most valuable lessons we learn are shaped by specific experiences, both good and bad. On this episode, Keith Colbourne, Product Manager at the RCMP discusses how growth gained through personal experiences can lead to professional change.
How do you hire the right person for the job? In our federal public service, the conventional method demands that applicants use a rigid format, using specific keywords to map their education, skills and experience onto a defined list of essential and merit criteria. Canada's Free Agents went another way, assessing applicants against a set of behavioural characteristics, to great success. Our guest this episode says that whatever process we try to implement, in the end, it all comes down to first impressions.
A Surge Team is a group of employees with no ongoing files. Instead, they exist to tackle priority initiatives identified by Deputy Ministers and other senior government officials. The assignments are time sensitive, complex and innovative, and as such, depend on employees suited to this type of dynamic work. But how do you find the right people to perform in an environment of frequent change?
In 10 years, we've transformed from a public service where individual blogging and tweeting was considered career-endangering activity, to one that now hosts public-facing professional networking and collaboration platforms. Our guest this episode was at or near the centre of the projects that orchestrated our transformation from then to now.
Telework remains a contentious issue in the public service. Some groups use it extensively. Others grant it only in extreme circumstances and for limited periods of time, requiring proof of need in order to prolong the arrangement, because after all, how can you manage people you can't see? And how could a manager ever possibly consider teleworking?
Whether you're a citizen or a business, wading through policy, regulation and legislation can be difficult. How can a human being navigate thousands of words written in complex formal and legal vocabulary? Well, increasingly, we're trying to delegate that difficult work to a helper better suited to the task: software. By converting rules into code, we can concentrate instead on asking AI to provide us with the details pertaining to our situation, such as eligibility, benefits, obligations, and restrictions.
The Lead of the Paper Plane Exchange at the Canada School of Public Service, talks about how work and volunteer experience outside of the Government of Canada can contribute to meaningful innovation within the public service. An accessible version of this podcast can be found on the Canada School of Public Service’s external facing website.
Our guest this episode worked for a mega corporation before joining the public service and experienced first hand how any organization can be bogged down as it scales up in size and complexity. He believes that success is tied to a willingness to adapt, so what has his experience been like since joining the public sector? An accessible version of this podcast can be found on the Canada School of Public Service’s external facing website.
Reflections, realizations, and suggestions for a path forward for those who've struggled to innovate in the public service: what to look for in other people and within yourself when the frustration makes you feel like quitting. An accessible version of this podcast can be found on the Canada School of Public Service’s external facing website.
It can be daunting, even depressing, to be a person with an idea inside a massive organization. After all, what can one individual to do effect change from within? On this episode of Innovate on Demand, Dana Landry asks us to consider the power of one. An accessible version of this podcast can be found on the Canada School of Public Service’s external facing website.
What's an Innovation Lab? What is Rapid Impact Assessment, and how is it different from Iteration? And how can acknowledging failure increase connectedness to the people affected, and bring a better outcome? More honest experiences from the field, on this edition of Innovate On Demand. An accessible version of this podcast can be found on the Canada School of Public Service’s external facing website.
What does innovation even mean? Is it the magic bullet for any problem that some people make it out to be? Is it something we should even be attempting in the public service, given what's at risk? Or is it the latest shiny thing we feel pressured to chase? An accessible version of this podcast can be found on the Canada School of Public Service’s external facing website.